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Bring your energy to the role of Aldi Customer Service Representative to manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, and assist with processing returns and exchanges.Other duties include follow safety procedures and company

Take the next step in your career as our new American Airlines Customer Service Representative to provide excellent service to customers and team members, respond promptly to inquiries and resolve basic issues, and support the preparation and delivery of goods or services.

Provide clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors. Provide coverage for other team members. Requires the ability to pay close attentio

Provide excellent customer service when responding to customers and de-escalate customers as needed. The Customer Service Representative (CSR) is responsible for displaying confidence, passion for service, and practicing empathetic listening while connecting to Independent Health members. Customer S

Take the next step in your career as our new Aldi Customer Service Representative (Remote) to maintain accurate records and documentation, work collaboratively across teams and departments, and coordinate tasks to ensure deadlines are met. Other duties include adapt to shifting priorities and busine

An exciting opportunity awaits for a Amazon Customer Service Representative (Remote) to perform responsibilities as a Customer Service Representative (Remote).

Prior sales/customer service and/or insurance experience. New Members: Offer a Club focused sales approach & continuously promote all Club products/services. Ability to multitask in various areas of insurance sales and service.

Duties and responsibilities can change depending on business needs.

Plumber, by visiting us as www.

Print Account Manager/ Customer Service Representative Requirements:. If you are a Print Account Manager/ Customer Service Representative looking to take the next step in your career, apply now!. Print Account Manager/ Customer Service Representative.

Customer knowledge expert using/generating/distributing reports, using business intelligence software, customer relationship management software and effective verbal and electronic communications. This involves working with Customers and Brokers, Commercial, Product Managers, Central and Production

Bring your energy to the role of Walmart Customer Service Representative (Remote) to adapt to shifting priorities and business needs, work collaboratively across teams and departments, and assist with organizing, stocking, and general upkeep. Other duties include support the preparation and delivery

We have an opening for a Amazon Customer Service Representative to work collaboratively across teams and departments, assist with processing returns and exchanges, and coordinate tasks to ensure deadlines are met.

Competitive salary / Health, dental & vision / 401k - As a Customer Service Rep at Curri, you will: Facilitate deliveries from booking to successful drop-off and everything in between; Provide best-in-class support for our customers and drivers via chat and phone; Communicate with pickup and drop-of

Bring your energy to the role of Walmart Customer Service Representative to gain knowledge of company offerings to better serve clients, adapt to shifting priorities and business needs, and provide excellent service to customers and team members.

Our client, a large international distribution company with US headquarters in the Buffalo area, is looking to hire Customer Service Representatives to join their growing team. CUSTOMER SERVICE REPRESENTATIVE. Obtain pertinent information from customers and assist them with their orders.

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.

We have an opening for a talented United Airlines Customer Service Representative to assist with processing returns and exchanges, maintain accurate records and documentation, and work collaboratively across teams and departments. Other duties include adapt to shifting priorities and business needs,

Job title Customer Service Representative.Reports to UB Card Office Manager.FLSA Status Full-Time Non-Exempt.Responsible for UB Card customer service, paperwork and day-to-day administration support.Typical schedule is full time, Monday through Friday 8am-4:30pm with the occasional need for overtime

A leading safety equipment provider in Buffalo, NY is looking for a Customer Care Representative to provide superior service to both customers and the sales team.Responsibilities include processing orders, handling requests, and promoting company events.Candidates should possess exceptional communic

Update sales representative database with changes that occur (which also includes updates to CRM and sales representative directory). Customer Service Representative. Receive and efficiently process all customer and sales representative inquiries and orders via phone, e-mail, Web query, and written

The Patient Services Representative (PSR) in the dental office is responsible for ensuring patient satisfaction by delivering excellent customer service and providing essential administrative support. Please note that the title of Patient Service Representative aligns with United Healthcare Workers

We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

We’re looking for a Coca-Cola Customer Service Representative to gain knowledge of company offerings to better serve clients, maintain accurate records and documentation, and assist with processing returns and exchanges. Other duties include assist with organizing, stocking, and general upkeep, co

Join our growing team as a American Airlines Customer Service Representative (Remote) to coordinate tasks to ensure deadlines are met, assist with organizing, stocking, and general upkeep, and provide excellent service to customers and team members. Other duties include maintain accurate records and

The Stock Packaging Customer Service Representative's role is to provide exceptional service to customers placing orders via phone, fax, the internet, or in person.This is accomplished by assisting customers with problems, entering new orders, and maintaining relations with current and new customers

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.

At AAA Western and Central New York, our Associates are committed to providing our members with a totally satisfying experience.Therefore, we seek Associates who are dedicated to this purpose, people who truly demonstrate compassion, empathy and unsurpassed service.These are the people that help us

Contribute in the daily schedule meeting with customer service, department managers, production schedulers and materials manager. The Customer Service Representative has the ability to work independently in managing customer accounts and is a strong, pro-active communicator and "go-to" person for ti

Part-time role primarily covering Saturday and Sunday shifts, with flexibility for additional hours as available. Our PSRs are responsible for ensuring our patient experience is truly one-of-a-kind; offering incredible customer service at all time. Act as a liaison between the patient and the billin

Assist Call Center Operations and other departments as determined by project management to meet business needs. Assist processing units within the Outreach department as determined by project management to meet business needs.

Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success

Join our growing team as a British Airways Customer Service Representative to work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, and maintain accurate records and documentation. Other duties include coordinate tasks to ensure deadlines are

The Patient Service Representative (PSR) is the first point of contact for our patients entering the building. Exceptional customer service skills including professional written and verbal communication. Our PSRs are responsible for ensuring our patient experience is truly one-of-a-kind; offering in

The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Educate customers on CARSTAR's CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery). Greets a

The Customer Service & Billing Representative is responsible for handling inbound customer calls related to service questions, account support, and billing inquiries. Customer Service Representative. Assist customers with service-related questions and account support.

Customer Service Representative.Location: On-site | Buffalo, NY Company: Leading Edge Connections (LEC) Schedule: Full-Time Pay: $16.About Leading Edge Connections.Leading Edge Connections (LEC) is a modern, U.We're growing quickly and opening a new Grand Island office built for collaboration, effic

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. It is our goal to build a workforce that is as representative as the customers we serve.

We are seeking several customer service representatives for our Buffalo location!.These positions are within a food service company.Monday through Friday from 7:30 am to 4:00 pm.Below are some of the duties that will be performed.Review and correct order file status report, transfer order file for r

As a Customer Service Representative, the role will carry out responsibilities such as but not limited to planning, organizing, coordinating and executing activities related to Order Processing and Order Management for assigned Lactalis American Group Customers. Lactalis American Group, part of the

Job Title: Work From Home Customer Service Representative. As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. Ability to work independently and manage time effectively.

Job Description Primary Functions: Under general supervision from the Director, the Financial Aid Advisor (FAA) is responsible for counseling and advising financial aid applicants, their families, and the general public about financial aid requirements, eligibility criteria, and its availability. The FAA manages a caseload of students as assigned. The Financial Aid Advisor assists in the administration of federal aid programs available to all students. The Financial Aid Advisor maintains ongoing communication with students. Minimum Qualifications: · Bachelor's Degree required, Master's preferred. · Position requires strong organizational and interpersonal skills. · Individual should be a self- starter and effective in working as part of a team. · Financial Aid experience is preferred. Job Specific Competencies: · Must be competent in Microsoft Office. · Experience with financial aid software and student information systems is a plus. · Excellent verbal and written skills required. · Attention to detail is important. · Must be able to work with diverse populations and possess strong customer service skills. · Commitment to enriching the lives of students by promoting a positive learning environment; enhancing the quality of the student experience; and philosophically supporting programs and policies that facilitate student success Essential Job Responsibilities: · Provide financial aid counseling to students and families regarding application procedures and eligibility requirements for various student aid programs including grants, loans and scholarships · Assist student with completion of application forms. · Process financial aid; including file review, application verification, need analysis, use of professional judgment and financial aid packaging. · Assist the Director with returning of federal loans or grants and Satisfactory Academic Progress (SAP) based on student enrollment status · Educate students and their families about financial literacy, debt management and maintaining good academic standing · Represent the Financial Aid Office at various on and off-campus recruiting functions, financial aid information sessions, and internal committee meetings as assigned. · Attends training and webinars to keep current with regulations. · Regular updating of the college's financial aid webpages as needed. · Completes other duties as assigned by the director. Position Specifications and Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Computer inputting at a desk, telephone inquiries, frequent communication with students and parents. Must be able to work in a fast-paced office to meet exceptional customer service and operational demands. Some evening and weekend work is required. Occasional travel to attend financial aid workshops or training is required. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee frequently is required to sit and use hands along with fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Work Environment: The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually moderate. Job Posted by ApplicantPro

Job DescriptionPharmaceutical Sales Representative (Entry Level or Specialty) Pharmaceutical Sales Rep - Job Description We are a healthcare industry specialty distributor serving the pharmaceutical and medical supply markets. We are driven to meet the needs of healthcare professionals in several therapeutic areas. Our healthcare professional and physician customers benefit from a diverse group of products and services. Who are we looking for in our Pharmaceutical Sales Rep professionals? We are looking for healthcare and business-minded professionals, with successful sales track records who strive for organizational success, and seek career growth. What can you expect from a career with us as a Pharmaceutical Sales Representative? As a Pharmaceutical Sales Representative, you are responsible for driving profitable sales growth by developing, maintaining, and advancing accounts by regularly contacting medical offices, hospitals, and rehabilitation institutions within a defined territory. Pharmaceutical Sales Rep responsibilities include: ·Providing healthcare product demonstrations, physician detailing and in-servicing of products to current and potential customers. ·Consulting with physicians, nursing, phlebotomists as well as medical office staff to secure product orders for and increase product usage. ·Sustaining or generating new or repeat orders for all products and programs. ·Supplying necessary information to operate the overall business effectively by completing all required reports accurately, completely and in a timely fashion. ·Other duties related to the position Our Pharmaceutical Sales Rep - Job opening skill requirments: What background and experience is needed to be one of our Pharmaceutical Sales Reps? The ideal candidate will possess some college and sales experience. A strong initiative with exceptional customer service, presentation, and communication skills is desired. Previous success attaining and exceeding sales goals is a plus. Proficiency in Microsoft Office Products (Word, Excel, Power Point, etc.) as well knowledge of contact management CRM software is helpful.. List of other qualifications that our current Pharmaceutical Sales Reps have and what we are looking for. ·Proven customer acumen and relationship building skills in a healthcare environment ·Experience interfacing with both internal team members and external customers as a part of a solution-based sales process ·Experience collaborating with, supporting and driving sales through sales channel partner organizations ·Some industry knowledge ·Strong written and verbal communication and clear thinking skills with the ability to synthesize complex issues into simple messages ·Solid process orientation, demonstrated resource management and allocation experience, and the ability to perform multiple tasks simultaneously ·Knowledge of the Healthcare/Pharmaceutical industry and market place trends Contact us today if you are interested in our Pharmaceutical Sales Rep opportunities and looking to interview with us!! We will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. Powered by JazzHR pOidlx1Gaw

Job Description Regional Vice President of Sales Our client, a highly respected fee-only portfolio management and fiduciary firm with over $200 billion in assets under management, is looking for qualified financial professionals to join their firm as a Regional Vice President of Sales. As a Regional Vice President of Sales, you will be in a lucrative 100% sales-focused role without having to focus on service requirements—you will be provided qualified lead flow to eliminate cold calling, to put our client’s high-net-worth clientele first. ABOUT THE ROLE • Manage your business remotely from home to cover a local territory within driving distance, to present our client’s wealth management solutions to high-net-worth prospects—you will be provided an expense account by our client, with all home office and travel expenses covered, which includes a computer, phone, scanner, printer, and any other essential expenses needed, • Call and close qualified leads of high-net-worth prospects that have expressed interest in investing with our client, who have assets of $500k or more to invest, • Meet with prospects to evaluate their personal situation and provide solutions, as well as educate prospective clients on the firm’s services, • Assist qualified consumers to become the firm’s clients—you will be supported by an internal dedicated portfolio management and service team in-office, comprised of sales support, client service, and marketing team, which actively markets their services via direct mail, internet, television advertisements, and other mediums to receive pre-qualified responses from interested investors who want to discuss moving over their investment portfolios, • Report to the Director of Private Client Group Sales, who will provide the required resources you need to be successful within the sales process Requirements • 5 to 7 years or more of selling to stock market investors within the financial industry, • Current Investment Advisor Representative designation, OR Series 65, OR a combination of FINRA Series 7 and Series 66, OR qualifying financial professional designations or equivalents, • Extensive experience with bringing in new investor business, high-volume phone activity, and in-person meetings, working as an investment advisor or external wholesaler with a strong track record of success in sales and bringing in new investment assets, • Record of six-figure earnings in each of the past 3 years (pay for production compensation model) Benefits • Commission/variable pay-based position--$100,000 base salary to start with a gradual step-down decline to $0, plus uncapped commission that will increase substantially with commissions on any new sale for years to come; compensation includes a percentage of estimated first year’s management fees plus trailers for new business closed, with an average total compensation of $300,000 to $350,000, and top producers earning $1 million or more, • 100% paid medical, dental, and vision premiums for you and qualifying dependents, • A 50% 401(k) match, up to the IRS maximum, • Family Support programs, including 8 weeks Paid Primary Caregiver leave, adoption assistance, and back-up childcare OUR CLIENT IS AN EQUAL OPPORTUNITY EMPLOYER

Job Description:\n\n INTRODUCTION Company Overview: BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Location: It is anticipated that an incumbent in this role will work on-site at a BioMatrix location in one of the above-listed cities in New York state. Work location is subject to change based on business needs. Travel: 25%-50% annual travel required. Job Description: The Regional Director of Nursing (RDON) coordinates provision of home infusion services to maintain compliance by directing professional practices, company policies and procedures, standards of practice, local, state, and federal rules and regulations, and accreditation standards for the assigned services and areas. The RDON will initially focus on New York state with likely, future expansion to other states anticipated. The RDON organizes, plans, implements, and evaluates agency services, programs and activities, with oversight of subcontracted services. Ensures adequate, effective, efficient, and appropriate delivery of services to maintain quality day-to-day care for all clients, which includes the ability to troubleshoot infusion-related problems remotely. The RDON is also responsible for representing BioMatrix infusion nursing with referral sources in a professional and persuasive manner. The primary purpose is to plan, organize, develop, and direct in accordance with current federal, state, and local regulations, accreditation standards, and current standards of practice that govern the assigned services and facilities, and may be advised by the Chief Clinical Officer and/or Medical Director, if applicable, to ensure that the highest degree of quality care is maintained at all times. The Regional Director of Nursing Services is an RN, BSN who has graduated from an accredited school of nursing and is currently licensed to practice in the State of residence. They supervise infusion services regulations and accreditation standards and strives to provide the highest quality of care in their assigned area. QUALIFICATION REQUIREMENTS Active, unencumbered Registered Nurse (RN) license in the state of New York required.Bachelor of Nursing degree required.Minimum of five (5) years of experience managing or directing registered nurses required.Has an extensive knowledge of current vascular access devices and methods applicable to the services provided by BioMatrix.Knowledge of accreditation standards for infusion nursing and the ability to gain and retain that accreditation.The ability and flexibility to establish, license, and manage multistate nursing service centers, to include home, office, and ambulatory infusion.Experience with contracting for infusion nursing services nationally, both in metropolitan and rural service areas.Knowledge of nursing reimbursement and the ability to manage the reimbursement process.Fluent in CMS nursing standards and HIT nursing requirements.Understands and implements effective nursing training and creates tools to measure competence.Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.Intermediate level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.).Willing to travel for business purposes when necessary to attend meetings, conferences, seminars, etc. QUALIFICATIONS PREFERRED Master of Science in related field preferred.Minimum of ten (10) years of experience in home infusion at a multistate-service-level preferred with a minimum of five (5) of those years having been in strategic leadership roles preferredPrior AIC/AIS management, operational oversight, and coordination support experience preferred Current registered nurse infusion certificate (CRNI) preferred.IgNS certification preferred.IVIG and Transplant / Infusion therapy experience preferred. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Develop, maintain, and periodically update written policies and procedures that govern the day-to-day functions of the nursing service department. Recruitment, retention, and training of BioMatrix nurses and contracted nurse service organizations.Manage nursing department expenses and budget.Expert knowledge of products and services for nursing.Maintain a reference library of written nursing material (INS, AVA, NHIA, CDC, CMS, state regulations, etc.) that will assist the nursing service department in meeting the day-to-day needs of the patient.Develop, implement, and maintain an ongoing quality assurance program for the nursing service department.Responsible for establishing and maintaining relationships with home health nursing agencies and licensed organizations to support our patients, including contracting oversight and support. This includes measuring compliance to current standards of practice in accordance with accreditation requirements.Assist leadership in developing, implementing, and periodically updating the written procedures for new patient admissions and ongoing management of active patients.Ensures collaboration with referral, reimbursement, pharmacy operational teams, as well as, sales to support patient clinical activities related to home infusion care and patient care coordination is met by a member of the nursing team.Practiced continuous training for license.Knowledge of agency policies and procedures.Qualified in developing standards, which ensure safe and therapeutically effective service to patients and families. Has joint responsibility with leadership for seeing that standards are met.Attends pertinent continuing education programs other than routing in-services and shares information with staff.Assist with the development of strategy and implementation of the licensure efforts to broaden our home health licensure footprint and service offerings tied to our infusion pharmacies.Plan, develop, organize, implement, evaluate, and direct the Nursing Services Department, as well as its programs and activities, in accordance with current rules, regulations, and guidelines that govern the company. Develop, maintain, and periodically update the Nursing Service Procedures Manual, and nursing service objectives and philosophies.Assist the Performance Improvement Committee in developing and implementing appropriate plans of action to correct identified deficiencies.Develop methods for coordination of nursing services with other patient services to ensure the continuity of the patients' total regimen.Develop and implement a nursing service organization structure.Connect with and oversee clinical and non-clinical team members in multiple infusion pharmacy locations around the country, as requested by leadership. Develop and implement education programs designed to assist the staff nurse in the progression from novice to expert in the practice of nursing. NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES Develop and implement recruitment and retention programs for staff.Monitor regulatory agency standards and customer service expectations for the practice of all aspects of nursing.Demonstrated leadership, managerial ability, good interpersonal relationships and the ability to apply sound principles of administration and supervision.Conduct for employee evaluations Per Diem staff and staff coordinators.Demonstrates the clinical knowledge and judgment to utilize the nursing process to assess, plan, implement, provide, supervise and evaluate each patient's nursing care.Provides leadership, direction and guidance to assigned staff.Coordinates and maintains the required training and skills of staff.Implements corrective actions and conducts performance evaluations.Effectively addresses personnel issues in order to promote a productive and healthy work environment.Responsible for appropriate to licensure, education, and experience of staff.Keep abreast of nursing trends via workshops in-service, nursing journals, and seminars.Manage Performance Improvement activities including but not limited to meetings audits and compliance to standards.Maintain employee health files according to Federal, State, Local regulations and accreditation standards.Responsible for nursing contract, letter of agreements, business agreements negotiations, reviewing, executing and signing final contract.Develops a cooperative relationship and communicates effectively and professionally with the physicians.Investigates and reports any problem relating to patient care of conditions which might harm the patent and/or employee.Works with Administrator in identifying budgetary requirements and determining appropriate use of allocations.Monitors equipment for appropriate use and take steps to keep misuse to a minimum.Oversees agency's ongoing Performance Improvement Plan.Responsible for overseeing development of clinical indicators with appropriate monitoring, evaluations, taking action, and reporting results according to agency's PI plan.Provide 24 hour/day, seven days/week on-call coverage.Plans and supervises the home care program.Ensures that patient's plans of care are developed, implemented and evaluated.Reviews patient clinical records for compliance with federal, state, local and agency policies and guidelines.Immediately reports any accident, incident, lost articles, or unusual to the Administrator.Participation in membership in professional societies and organizations.Ability to prioritize and handle multiple tasks and projects concurrently.Must have scheduling flexibility and be able to work overtime and on-call coverage.Overnight travel on occasion by car and airplane.Careful attention to detail.Performs related duties as requested.Participates in quality assurance activities and audits as directed. KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS Knowledgeable of standards of care -- INS, AVA, Accreditation, CDC, CMS and OSHA requirementsDemonstrated knowledge and proficiency in the principles, procedures and best practices related to this position.Ability to actively communicate, inspire and motivate all levels of staff.Ability to think and act strategically and proactively. Ability to maintain accurate records and prepare reports and correspondence related to the work.Ability to maintain favorable public relations.Ability to organize and coordinate the work of others.Ability to set priorities and assign work to other professionals.Excellent verbal, written, and communication skills.Excellent group presentation skills.Excellent analytical skill. Communication Skills Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Computer Skills Become and remain proficient is all programs necessary for execution. PHYSICAL DEMANDS AND WORK ENVIRONMENT This position could require direct patient contact but is not anticipated to require such.This position requires constant sitting with occasional walking, standing, kneeling or stooping. This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms.This position requires constant talking and hearing.Specific vision abilities required by this job include close vision and the ability to adjust focus.This position must occasionally lift and/or move up to 20 poundsRequired to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER Will participate in all mandatory training each year.Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures. Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual.Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or sta

Job DescriptionJob SummaryThe Nurse Manager at Elite Home Health Care oversees clinical operations within our Licensed Home Care Services Agency (LHCSA) in New York, ensuring high-quality, compliant care aligned with NYSDOH regulations and Elite’s standards of excellence. This role manages staff performance, conducts orientations and evaluations, and provides ongoing training and support for Licensed Caregiver and RN staff. Responsibilities include triaging clinical calls, updating care plans, monitoring changes in condition, and coordinating timely assessments and visits. The Nurse Manager also leads quality assurance initiatives, supports recruitment and retention, and ensures full compliance with all federal, state, and local healthcare regulations. Essential Duties and Responsibilities • Monitor and evaluate clinical staff performance, ensuring accountability for achieving defined goals and adherence to Elite Home Health Care’s standards of excellence., • Provide coaching, mentoring, and training through formal and on-the-job development opportunities, including performance redirection when necessary., • Conduct orientation and annual performance reviews of caregiver and nursing staff in accordance with Federal, State, NYSDOH Title 10 NYCRR Part 766 regulations, accrediting body standards, and Elite Home Health Care policies., • Develop and review Personal Care Plans across all contract and payor sources, ensuring caregivers follow authorized care plans and documentation protocols., • Anticipate and respond to staffing needs, supporting recruitment, hiring, and retention of home care caregiver/nursing staff to maintain service continuity., • Monitor and operationalize change in condition protocols, including timely follow-up, documentation, and reporting per NYSDOH incident management guidelines., • Manage triage calls and post-hospitalization follow-ups, ensuring prompt incident reporting to internal leadership and external stakeholders as required., • Develop emergency staffing plans in response to weather events or other service disruptions, maintaining compliance with emergency preparedness standards., • Participate in Quality Improvement Programs (QAPI) by investigating incidents, developing corrective actions, and overseeing nursing staff follow-up. Ensure timely reporting to local, state, federal, and contract entities., • Collaborate on care planning with the Director of Nursing, physicians, caregivers, and interdisciplinary team members, ensuring plans reflect patient needs and regulatory requirements., • Schedule and oversee initial and recertification nursing visits, ensuring timely completion and documentation in accordance with Medicaid and managed care contracts., • Deliver new nurse onboarding and process updates, maintaining consistency in clinical practices and regulatory compliance., • Develop and manage organizational orientation programs, ensuring staff are trained on NYSDOH standards, Elite policies, and care protocols., • Monitor caregiver field visit completions and assessments, ensuring compliance with visit frequency, documentation, and evaluation standards. Knowledge, Skills, and Abilities • Exceptional problem-solving and critical thinking skills, with the ability to work independently and manage multiple priorities., • Proven competence in interpreting and applying federal, state, and New York State Department of Health (NYSDOH) regulations, including Title 10 NYCRR Part 766., • Strong verbal and written communication skills to effectively engage with interdisciplinary teams, patients, families, referral sources, and regulatory bodies., • Demonstrated proficiency in electronic medical records (EMR) systems and general computer literacy, including Microsoft Office and clinical documentation platforms., • Graduate of an accredited school of professional nursing with a Diploma, Associate, Baccalaureate, or Master’s Degree in Nursing., • Active and unrestricted Registered Nurse (RN) license in New York State., • Valid driver’s license with reliable transportation and current auto insurance coverage., • Demonstrated compassion, empathy, and understanding in patient care and team leadership., • Minimum three years of satisfactory nursing experience in a home care setting, preferably within a Licensed Home Care Services Agency (LHCSA)., • Prior experience in coordinating care and supervising staff in a home health environment., • Current CPR certification from an accredited provider (e.g., AHA or Red Cross). Physical Requirements • Ability to stand, walk, bend, and climb stairs frequently throughout the day, • Ability to lift, push, or pull up to 25–50 pounds occasionally (e.g., assisting patients, carrying medical equipment or supplies), • Manual dexterity and visual acuity necessary for performing clinical tasks (e.g., wound care, administering injections), • Ability to drive for extended periods and enter/exit a vehicle multiple times daily, • Capacity to work in a variety of home environments, which may include small or cluttered spaces, uneven surfaces, or limited climate controlPay Range: The compensation for this position is $125,000.00-$140,000,00 Annually. Various factors will determine final compensation such as a candidate’s years of relevant work experience, skills, certifications, and location. EHC1000 HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. Powered by JazzHR HV6kTG8lrZ

Job Description INTRODUCTION Company Overview: This position is available with Upstate HomeCare, a BioMatrix company. BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule: Varied Hours Occurring Monday Through Friday Between 8:30am Eastern Standard Time To 5pm Eastern Standard Time Location: BioMatrix Specialty Infusion Pharmacy is seeking a Part-Time Per Diem Infusion Nurse to see patients in their homes in Watertown, NY. Work location is subject to change based on business needs. On-Call: Participation in the on-call rotation is a requirement of this position. It is anticipated that an incumbent in the position would be on-call approx. once every eight (8) weeks for two (2) weekdays per month and one (1) weekend. Job Description: A Registered Nurse for Home Infusion inserts, monitors and removes an IV used to give medications, blood products and nutrition to a patient. During the IV therapy, the nurse monitors the patient for adverse reactions and ensures that the tubing, bandages and needle stay in place. When a patient needs blood levels checked, an IV nurse performs a veinous phlebotomy. During the entire IV therapy process, the nurse obtains sets of vital signs, completes the physical assessment and review of systems, documents all patient-related activities and records the medications they use. Provides and coordinates all aspects of staffing services to the patient with the assistance of the Company Directors, Nursing Coordinator and the Director of Nursing. Communicates with the patients to determine problems and/or solutions regarding their treatment. The Per Diem RN also conveys collected documentation from patient to all necessary internal and third-party external staff regarding scheduling and other pertinent patient information. Performs a variety of duties both clinical and nursing notes documentation. This position requires skill in planning, organizing, scheduling and coordinating the delivery of patient care by all staff personnel including but not limited to complete documentation of nursing care and submission of nursing notes. QUALIFICATION REQUIREMENTS • Nursing Degree from an accredited college or university required, • IV certification & experience in central line care and management required, • Current state RN license in location denoted in posting required, • Minimum of two (2) years of RN experience required, • Valid state driver’s license required, • CPR certification required, • Home care, critical care, emergency nursing, AIC or hospital discharge planning experience., • Incumbent should have some experience in staffing and should be able to demonstrate the ability to multi-task as well as good communicative and interpersonal skills., • Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.)., • Willing to travel to see patients in the homes, and in other health care facilities., • Bachelor’s degree preferred, • Demonstrates the basic knowledge and judgment to utilize the nursing process to schedule nursing visits in accordance with RX’s and established protocols., • Coordinates SOC and ongoing nursing visits and confirms scheduled visits with both patient and Nursing Agency/RN., • Assures schedule is sent out via email to team members., • Responsible for following up on and entering Therapy Admin reports and emailing to team involved., • Reviews all nurses notes for content and accuracy and completion without omitting necessary information such as drugs given, drug dosing and time of administration., • Continual communication with families, supervisors and field personnel, agencies regarding problems and/or special needs of both the patient., • Responsible to communicate all problems and reportable situations to the referring MD and appropriate MD office administrator and to Biomatrix nursing, • Computer functions including but not limited to input, reports, searches, schedules., • Communicates patient/employee information to answering services when necessary., • Has read and understands company compliance paperwork and videotapes., • Performs all duties in accordance with all applicable federal and state laws and with the highest ethical standards., • Coordinates staffing in a timely manner while also adhering to confidentiality and ethics as discussed in the compliance program 100% of the time., • Insert intravenous cannulas; administer prescribed intravenous solutions, medications; monitor & maintain infusion sites & system; evaluate responses to prescribed therapy., • Teach patients & caregivers to perform & monitor administration of Home Infusion as prescribed., • Prepare clinical records, care plans, progress notes for each patient visit., • Coordinate schedule of patient visits & phone calls., • Works in patients place of residence., • Drive as assigned within state., • Ability to prioritize and handle multiple tasks and projects concurrently., • Must have scheduling flexibility and be able to work extra hours if needed., • Careful attention to detail., • Performs related duties as requested., • Provides professional nursing care within the department, • Coordinates care planning with other disciplines, • Provides care that meets the psychosocial, physical general aspects of care, • Determines priorities of care based on physical psychosocial needs of patients, as well as factors influencing patient flow through the system, • Communicates regarding changes in patient status, symptomatology results of diagnostic studies, • Responds quickly accurately to changes in condition or response to treatment, • Excellent verbal skills and Good written skills, • Excellent Customer Service skills, • Must be able to develop caring relationships with their patients and treat them with respect and empathy., • Possess medical-surgical experience or knowledge in phlebotomy and venous access, both of which deal with the collection of blood., • Must be able to work independently, as well as on a team., • Must teach the patient how to properly care for their IV or PICC line and be able to communicate with patients clearly while giving instructions., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • This position requires driving to patient homes and other HC facilities, walking, sitting, standing, kneeling or stooping., • This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms., • This position requires constant talking and hearing., • Specific vision abilities required by this job include close vision and the ability to adjust focus., • This position must occasionally lift and/or move up to 20 pounds, • Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual., • Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule: Varied Hours Occurring Monday Through Friday Between 8:30am Eastern Standard Time To 5pm Eastern Standard Time Location: BioMatrix Specialty Infusion Pharmacy is seeking a Part-Time Per Diem Infusion Nurse to see patients in their homes in Buffalo, NY. Work location is subject to change based on business needs. On-Call: Participation in the on-call rotation is a requirement of this position. It is anticipated that an incumbent in the position would be on-call approx. once every eight (8) weeks for two (2) weekdays per month and one (1) weekend. Job Description: A Registered Nurse for Home Infusion inserts, monitors and removes an IV used to give medications, blood products and nutrition to a patient. During the IV therapy, the nurse monitors the patient for adverse reactions and ensures that the tubing, bandages and needle stay in place. When a patient needs blood levels checked, an IV nurse performs a veinous phlebotomy. During the entire IV therapy process, the nurse obtains sets of vital signs, completes the physical assessment and review of systems, documents all patient-related activities and records the medications they use. Provides and coordinates all aspects of staffing services to the patient with the assistance of the Company Directors, Nursing Coordinator and the Director of Nursing. Communicates with the patients to determine problems and/or solutions regarding their treatment. The Per Diem RN also conveys collected documentation from patient to all necessary internal and third-party external staff regarding scheduling and other pertinent patient information. Performs a variety of duties both clinical and nursing notes documentation. This position requires skill in planning, organizing, scheduling and coordinating the delivery of patient care by all staff personnel including but not limited to complete documentation of nursing care and submission of nursing notes. QUALIFICATION REQUIREMENTS • Nursing Degree from an accredited college or university required, • IV certification & experience in central line care and management required, • Current state RN license in location denoted in posting required, • Minimum of two (2) years of RN experience required, • Valid state driver's license required, • CPR certification required, • Home care, critical care, emergency nursing, AIC or hospital discharge planning experience., • Incumbent should have some experience in staffing and should be able to demonstrate the ability to multi-task as well as good communicative and interpersonal skills., • Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.)., • Willing to travel to see patients in the homes, and in other health care facilities., • Bachelor's degree preferred, • Demonstrates the basic knowledge and judgment to utilize the nursing process to schedule nursing visits in accordance with RX's and established protocols., • Coordinates SOC and ongoing nursing visits and confirms scheduled visits with both patient and Nursing Agency/RN., • Assures schedule is sent out via email to team members., • Responsible for following up on and entering Therapy Admin reports and emailing to team involved., • Reviews all nurses notes for content and accuracy and completion without omitting necessary information such as drugs given, drug dosing and time of administration., • Continual communication with families, supervisors and field personnel, agencies regarding problems and/or special needs of both the patient., • Responsible to communicate all problems and reportable situations to the referring MD and appropriate MD office administrator and to Biomatrix nursing, • Computer functions including but not limited to input, reports, searches, schedules., • Communicates patient/employee information to answering services when necessary., • Has read and understands company compliance paperwork and videotapes., • Performs all duties in accordance with all applicable federal and state laws and with the highest ethical standards., • Coordinates staffing in a timely manner while also adhering to confidentiality and ethics as discussed in the compliance program 100% of the time., • Insert intravenous cannulas; administer prescribed intravenous solutions, medications; monitor & maintain infusion sites & system; evaluate responses to prescribed therapy., • Teach patients & caregivers to perform & monitor administration of Home Infusion as prescribed., • Prepare clinical records, care plans, progress notes for each patient visit., • Coordinate schedule of patient visits & phone calls., • Works in patients place of residence., • Drive as assigned within state., • Ability to prioritize and handle multiple tasks and projects concurrently., • Must have scheduling flexibility and be able to work extra hours if needed., • Careful attention to detail., • Performs related duties as requested., • Provides professional nursing care within the department, • Coordinates care planning with other disciplines, • Provides care that meets the psychosocial, physical general aspects of care, • Determines priorities of care based on physical psychosocial needs of patients, as well as factors influencing patient flow through the system, • Communicates regarding changes in patient status, symptomatology results of diagnostic studies, • Responds quickly accurately to changes in condition or response to treatment, • Excellent verbal skills and Good written skills, • Excellent Customer Service skills, • Must be able to develop caring relationships with their patients and treat them with respect and empathy., • Possess medical-surgical experience or knowledge in phlebotomy and venous access, both of which deal with the collection of blood., • Must be able to work independently, as well as on a team., • Must teach the patient how to properly care for their IV or PICC line and be able to communicate with patients clearly while giving instructions., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • Become and remain proficient is all programs necessary for execution. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.