Alarm Service Technician
27 days ago
McAllen
Job Description ALARM SERVICE TECHNICIAN JOB DESCRIPTION Job Responsibilities include but are not limited to: • Installation of fire alarm systems in residential, commercial, and industrial buildings, • Installation, service, and trouble-shooting of fire alarm systems along with all its related equipment, • Be a leader: oversee, direct, and delegate appropriate tasks to fulfill project completion deadlines, meet scheduling requirements, and exceed the goals established by the fire alarm service superintendent., • Ensure project results are achieved within financial and productivity budgets, • Accurately complete, execute and process paperwork/electronic or paperless required by the office and corporate management systems, • Ensure that all equipment; including any specialty valves and fire pumps are installed in strict compliance with manufacture’s requirements, • Conduct/coordinate necessary testing of the system Ensure required certifications are complete., • Instruct and train Helpers, apprentices, or other personnel in the basic process of service, repair and/or system installation, • Coordinate the daily work schedules and direct the daily tasks/productivity of assigned employees, • Maintain inventory on service vehicle, • Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily, • Safety First, • Ensure timely and complete submittal of JSAs, Toolbox Talks, Audit Forms, etc., • Ensure timely and accurate Incident and Accident Reporting, • Hold yourself accountable for all Safety Initiatives, • Hold yourself accountable for Safe Driving of Company Vehicles, • Ensure awareness and support of Stop Work Authority, • Complete all Training Requirements – Safety, Certifications, etc., • Submit accurate Timesheet – job numbers/names, OT and travel pay, completed on time, etc., support transition to Electronic timesheet submittal, • Ensure all required documents are complete, accurate and professional, with required signatures, • Ensure proper Inventory Management – review, update, and approve packing slips – submitted timely, proper material management, • Ensure proper Maintenance and care of equipment – trucks, lifts, tools, etc., • Keep jobsites clean and organized, • Ensure Production Efficiency – awareness of budget vs. actual labor hours and proactive communication with superintendent, • Support and Ensure Adherence to Company SOPs – Purchase Orders, Change Orders, etc., • Timeliness – at the job on time; attendance; communication with supervisor; paperwork, • Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities, • Maintain Quality Control i.e. reduce the need for return trips and warranty work, • Maintain a Professional appearance, • Communicate effectively and professionally within the department and with internal and external customers, • Teamwork – maintain positive interactions within your team, local office, etc., • Actively Participate in required team meetings, • Ability to work overtime, out of town or on-call as needed Knowledge: • Must have knowledge of fire alarm systems, • Understand fire alarm installation requirements, • Ability to properly read fire alarm blueprints, • Minimum education of High School Diploma or Equivalent, • Forklift and scissor lift certification, preferred, • FAL required., • Ability to take direction from upper management, • Accurately complete and maintain all paperwork, • Maintain vehicle and tools as per company policy, • Must have valid state driver's license and good driving record, • Self-motivated, Ambitious, Interactive, Communicative, Detail-oriented and Organized, • Knowledgeable with NFPA 72 rules and all necessary codes, • Ability to interact and communicate in a professional and positive manner with other trades, customers, project managers, county officials, general contractors, etc., • Demonstrate positive team work and ability to be a team leader and mentor, • Maintain a clean and safe work environment, • Comply with all company safety practices and the safety handbook