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  • BDC Representative
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    BDC Representative
    2 days ago
    $45000 yearly
    Full-time
    Elmhurst, Queens

    This is your chance to be part of a thriving business where your skills will be rewarded, your ambitions supported, and your potential unleashed. If you have a passion for cars, enjoy building relationships, and thrive in a competitive setting, we want to hear from you! Our car dealership, located in the heart of Queens Blvd, NY & is seeking a motivated and customer-focused BDC Representative to join our growing Business Development Center team. This role is a critical entry point in the customer journey, responsible for managing inbound and outbound customer communications, setting appointments, and supporting sales volume and service through consistent, professional follow-up. The ideal candidate is energetic, articulate, process-driven, and comfortable communicating via phone, email, text, and digital platforms while delivering a premium customer experience consistent with our brand. Responsibilities: • Handle all inbound phone calls, internet inquiries, and digital leads promptly and professionally., • Respond to internet leads through the CRM in accordance with dealership response-time standards., • Engage prospective customers via phone, email, and text to identify needs and schedule showroom and service appointments., • Maintain a positive, professional demeanor and represent the Novo Motors with confidence and integrity., • Effectively set, confirm, and reschedule sales and service appointments to support showroom traffic, sales volume and service., • Conduct outbound follow-up calls to unsold leads, orphan customers, repairs and prior inquiries per BDC processes., • Ensure all customer interactions, notes, and outcomes are accurately documented in the CRM., • Verify lead source and lead type accuracy within the CRM for reporting and performance tracking., • Meet or exceed daily and monthly outbound call, appointment, and contact goals., • Maintain consistent follow-up on all assigned leads to maximize conversion opportunities., • Work closely with the Sales Team, Sales Managers, Service Manager's to ensure smooth handoff of appointments., • Communicate appointment details clearly to the sales and service teams to ensure a seamless customer experience., • Participate in training, coaching, and process improvement initiatives to continuously improve performance Qualifications: • Prior experience in customer service, call center, BDC, or dealership environment preferred., • Strong phone presence with excellent verbal and written communication skills., • Comfortable handling high call volumes and digital communications., • Organized, detail-oriented, and able to manage multiple leads simultaneously., • Ability to work both independently and as part of a team., • Professional appearance and positive attitude., • Bilingual (English/Spanish) is a plus. Benefits: • Competitive base salary plus uncapped commission opportunities., • Comprehensive training and mentorship to help you succeed., • A supportive and energetic team atmosphere. Ability to Commute: • Elmhurst, NY 11373 (Required) Work Location: • In person Job Type: Full-time Pay: From $45,000.00 per year Experience: • Business Development Center: 1 year (Preferred), • Automotive Dealership: 1 year (Preferred) Language: • Spanish (Preferred), • English (Required) Ability to Commute: • Elmhurst, NY (Required) Work Location: In person

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  • Seasonal retail sales assistance
    Seasonal retail sales assistance
    4 days ago
    $18–$20 hourly
    Part-time
    Midtown West, Manhattan

    Retail Sale and operation assistant ( Holiday - Immediately hiring Market end of October - January) New York This position is based at the DOVIANA Bryant Park Winter Holiday Market and requires in-person attendance, part time or full time from 10am to 9pm.About Doviana:Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redetine personal jewelry decisions.Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen.We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who's craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers.Operations: Help customers check outSupport a memorable and customized customer service experienceOrganize merchandise and displaysAnswer customers questions regarding to merchandise, brands, etc.Help make informed suggestions that affect the service, and productivity of the vendor booth.Help support appointment with influencersHelp contribute to social media contentClean and organize the showroom/storeComfortable with technology and learning new forms of POSFacilitate the checkout process through POS

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  • Piercer/Stylist
    Piercer/Stylist
    16 days ago
    $18–$22 hourly
    Part-time
    Manhattan, New York

    MUST HAVE PROFESSIONAL EAR PIERCING EXPERIENCE.Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redefine personal jewelry decisions.Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who’s craving for rapid fresh and affordable jewelries.Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Simplicity achieves marvelous and Doviana achieves eternally.The Role: (must have ear piercing experience)The Piercer/Stylist is responsible for overseeing all aspects of the Doviana Piercing Studio while driving customer service excellence, increasing profitability and fostering an environment of superior store services to Doviana clientele. They maintain excellent knowledge of infection control and sanitization procedures and keep the piercing studio to the highest sanitization standards at all times.Operations:Ensure health and safety standards are maintained by following internal standards, and local guidelines. Ensure excellent cleanliness of the studio, maintenance of sharps and biohazard waste, and physical space requirements are met.Uphold legal compliance in all customer interactions including verifying proper identification, requirements, and waivers. Update Store Manager on all local laws and protocol updates.Maintain strong communication with Store Manager to manage piercing studio product display.Remain knowledgeable on Doviana products and become an expert on the piercing jewelry assortment inclusive of labret sizing, materials, gemstones, and metals.Work with the Store Manager to minimize shrink of piercing inventory through effective communication and compliance with inventory management systems.Communicate with Store Manager to order necessary piercing equipment.Ensure all legislated paperwork and client record keeping is met and maintained at all times.Oversee and manage all aspects of the piercing studio, working closely with the Store Manager.Support a memorable and customized customer service experience.Answer customers questions regarding to merchandise, brands, etc.Help make informed suggestions that affect the service, and productivity.Help contribute to social media content.Clean and organize the showroom/store/piercing studio.Comfortable with technology and facilitate the checkout process through POS.Help contribute to social media content.Qualifications:1+ years experience with needle piercing.Experience working with threadless 2-piece piercing jewelry.Up to date with First Aid and Blood-borne Pathogens OSHA Certifications.Have or be registrable with local law enforcement (license or permits).Understanding of local market piercing law requirements.Strong knowledge of health and safety protocols surrounding piercing procedures.Excellent communication & customer service skills.Proficient in Shopify, Points of Sales (for checking out). If not, willing to be trained.At least half-year working experience in retail stores.Ability is to work independently and manage multiple tasks.Flexible work schedule and ability to work overtime as needed.The Successful Candidate Will Have:Love and care Doviana and our customers.Love smiling & love your life (Important).Excellent problem solving skills.Pay attention to details.Strong sales records and able to hit sales targets.Ability to multitask and work well under pressure.Always looking for feedback from customers and co-workers.Schedule:Full-time or Part-time (Must be able to work weekends when need) Accommodation / Accessibility:DOVIANA does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.Job Types: Full-time, Part-time Pay: $18.00 - $22.00 per hour Expected hours: 8 – 40 per week Benefits:Employee discountFlexible scheduleParental leaveProfessional development assistanceSchedule:4 hour shift8 hour shiftHolidaysWeekends as neededSupplemental Pay:Bonus opportunitiesCommission payTipsExperience:Ear Piercing: 1 year (Preferred)License/Certification:First Aid Certification (Preferred)Ability to Relocate:New York, NY 10012: Relocate before starting work (Required)Work Location: In person

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  • Jewelry Sales Associate
    Jewelry Sales Associate
    2 months ago
    $50000–$65000 yearly
    Full-time
    Manhattan, New York

    Jewelry Sales Associate – Mr. Diamond Mr. Diamond USA, INC. is seeking an energetic and motivated Jewelry Sales Associate to join our team. We are looking for someone with excellent communication skills, a positive attitude, and a strong ability to build relationships with customers and close sales. Responsibilities: • Assist customers with jewelry selections and purchases, • Provide exceptional customer service in a professional manner, • Build and maintain strong client relationships, • Meet and exceed sales goals, • Answer customer inquiries and provide product knowledge, • Maintain an organized and attractive showroom, • Follow up with clients regarding orders and special requests Requirements: • Previous sales experience preferred (jewelry sales experience is a plus), • Strong communication and interpersonal skills, • Confidence in selling high-value merchandise, • Professional appearance and positive attitude, • Ability to work in a fast-paced environment, • Reliable, motivated, and goal-oriented What We Offer: • Competitive pay, • Sales commission opportunities, • Growth opportunities within the company, • Friendly and professional work environment If you are passionate about sales and enjoy helping customers find the perfect piece of jewelry, we'd love to hear from you. Apply today and join the Mr. Diamond team!

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  • Seasonal retail sales assistance
    Seasonal retail sales assistance
    25 days ago
    $18–$20 hourly
    Part-time
    Midtown West, Manhattan

    Retail Sale and operation assistant ( Holiday - Immediately hiring Market end of October - January) New York This position is based at the DOVIANA Bryant Park Winter Holiday Market and requires in-person attendance, part time or full time from 10am to 9pm.About Doviana:Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redetine personal jewelry decisions.Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen.We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who's craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers.Operations: Help customers check outSupport a memorable and customized customer service experienceOrganize merchandise and displaysAnswer customers questions regarding to merchandise, brands, etc.Help make informed suggestions that affect the service, and productivity of the vendor booth.Help support appointment with influencersHelp contribute to social media contentClean and organize the showroom/storeComfortable with technology and learning new forms of POSFacilitate the checkout process through POS

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  • Retail Sales Assistant
    Retail Sales Assistant
    1 month ago
    $18–$20 hourly
    Part-time
    Manhattan, New York

    This position is based at the DOVIANA’s Soho and West Village locations, requires in-person attendance, part time or full time from 11am to 7pm.About Doviana:Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redetine personal jewelry decisions.Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen.We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who's craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers.Operations: Help customers check outSupport a memorable and customized customer service experienceOrganize merchandise and displaysAnswer customers questions regarding to merchandise, brands, etc.Help customers with permanent jewelry selection and make permanent for customers.Help make informed suggestions that affect the service, and productivity of the store.Help support appointment with influencersHelp contribute to social media contentClean and organize the showroom/storeComfortable with technology and learning new forms of POSFacilitate the checkout process throughPOS

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