Software asset management jobs in Camden, New Jersey - Page 2Create job alerts

Job DescriptionCompany Description Founded in 1946 in Philadelphia, we are one of the oldest continuously operating commercial office furniture dealerships in the Philadelphia region. 2019 brought an exciting new chapter in our history with our expansion into the Maryland and Washington, DC market. Our clients can rely on our depth of knowledge, our ability to find the right solution for each project, and our support and partnership with our clients at each step in the process. From sales and design to delivery and setup, our people are our greatest asset. When we say we’re going to do something, we do it. Job Description Job Summary The Vice President of Sales will provide leadership to execute sales strategy and drive market position, reputation, profitability, and growth. Guide and optimize sales team engagement and operations, with a focus on mutual accountability and respect and compliance and operational efficiency necessary to progress market goals. Play a pivotal role in fostering exceptional client experiences, generating sales, and strengthening a positive brand reputation in the market. Lead the market and sales team forward in alignment with the organization mission and Core Values, cultivating a community-driven culture and valuable employee experience. • Market Position and Growth. Maintain pulse on market competition to differentiate and elevate brand when go-to-market. Cultivate high trust relationships with partners and influential stakeholders to help build client pipeline. Co-develop data-driven strategies and initiatives to position sales team and market for success. Collaborate on targeted business development/marketing efforts to tap in new ventures and/or unmet/emerging needs. Leverage alliances, cross-market expertise, and success to introduce and expand offerings within and across verticals. Collaborate with cross-market sales leaders to proactively share proven practices, identify viable opportunities, and strengthen alliances within and across markets. Champion change initiatives and programs aimed to strategically drive client satisfaction and loyalty., • Strategy Execution. Establish accurate annual sales plans across sales team to optimize market profitability and growth according to strategy. Maintain ongoing oversight on market sales to forecast, proactively advising sales team and escalating as appropriate. Engage in high-profile, high-volume pitches and accounts to influence, negotiate, and generate wins across market. Champion change management initiatives and innovation to strategically advance organization and market strategy. Partner with manufacturing/vendor partners to maintain and/or target discount programs that accelerate progress to plan. Maintain sales team accountability for forecast accuracy and contributions to monthly, quarterly, and annual sales targets, margin, and new business goals. Engage with cross-market sales leaders and members to leverage expertise, successes, and relationships to further plan. Guide sales team on business opportunities in ways that optimize market's profitability and success. Partner with cross-functional leaders proactively to streamline project workflow, build mutual respect, and cultivate quality outcomes throughout client and project portfolio., • Brand and Market Reputation. Promote relationships and connections within and across market influences, civic, business, and industry organization. Participate in high-profile events that showcase client solutions, awards, and alliances, positioning organization as market and industry leader - inclusive of receptions, fundraisers, public speaking, and panel engagement, conferences, and exhibitions. Capture, celebrate and promote client testimonials and examples of exceptional client experiences. Model and reinforce the organization's core values to the highest, representing its brand and differentiation in the industry. Engage with partners to elevate brand and strengthen alliances across A&D, commercial real estate, and vertical product lines., • Sales Team Leadership. Promote and maintain accountability for core process and proven practices that foster operational efficiencies and consistency within and across markets. Oversee and evaluate daily, weekly, and monthly activities of sales team to ensure appropriate allocation of relevant tools, resources, and support. Maintain pulse on sales team compliance with local, state and federal laws and regulations relevant to clients and work. Foster sense of community and mutual accountability for values-driven culture within sales community and across project and vertical teams. Implement performance management and succession planning activities and decisions that fuel wellbeing and engagement, accurately recognizing and differentiating performance, while building talent pipeline. Engage and grow capabilities across the sales team through strategic work, coaching/mentoring, and development., • Client Relationship and Experience. Collect, analyze and respond to client feedback across projects to cultivate exceptional client experience across market. Encourage sales team to maintain client-centric approach to all client interactions, maintaining high-touch service in line with client expectations and preferences for communication and engagement. Serve as escalation point to respond to all client inquiries and issues with a sense of urgency and timely resolution. Leverage vendors and partner relationships across the market, influencing and negotiating programs and terms to improve client experience and outcomes (e.g., product pricing, delivery, quality, and issue resolution).Qualifications Required: • High school diploma or equivalent., • 10+ years' experience in sales, and/or account management role., • Experience in contract furniture dealership or related industry., • Strong network across market and region of interest., • Skilled at leading and collaborating within sales and across project teams., • Aptitude in leadership and negotiations., • Ability to handle multiple accounts and projects concurrently., • Proven track record in project, client, and relationship management., • Ability to think strategically through the sales process., • Conscientious and flexible, with a strong work ethic and problem-solving orientation., • Exceptional interpersonal and communication skills, including writing, speaking, and active listening across various medium, situations, and problem-solving skills., • Bachelor's or associate's degree in marketing, Business Design, Entrepreneurship, Communications, or Arts related., • Ability to deliver effective presentations in front of varying audiences (sizes and representations)., • Track record of over-achieving sales quotas., • Strong network within interior design and/or commercial real estate community., • Track record of building and leading teams around mission, brand, and culture., • Experience with CRM software, business application software (i.e., inventory management and order processing) and spread sheet development and analytics. Additional Information • Base Salary: $225,000 - 250,000 + Bonus year, • Full company benefits package

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience

Job DescriptionWe are looking for a skilled Desktop Support Analyst to join our team in Thorofare, New Jersey. In this role, you will provide technical assistance and support across a range of desktop, laptop, and mobile devices in a fast-paced Windows 11 and Microsoft 365 environment. This position requires a proactive approach to problem-solving, collaboration, and delivering high-quality IT services. Responsibilities: • Install, configure, and troubleshoot both hardware and software to ensure optimal performance., • Manage service desk tickets by providing timely updates, escalating complex issues, and ensuring satisfactory resolutions., • Oversee the onboarding and offboarding processes, including imaging and deploying hardware while maintaining accurate IT asset records., • Detect and report phishing attempts, malware infections, and other security threats following established procedures., • Support the integration of IT systems for newly acquired organizations into the company's operations., • Conduct research using vendor resources and forums to identify solutions that prevent and resolve technical challenges.• Proficiency in PC desktop and workstation support., • Experience with Active Directory for user and group management., • Strong knowledge of desktop hardware troubleshooting and maintenance., • Familiarity with Microsoft Windows 10 and Windows 11 environments., • Skilled in desktop imaging and deployment processes., • Ability to navigate and resolve technical issues in Microsoft 365 applications.

Job Description Responsible for the utilization and balancing of all resources on shift to ensure efficient shift productivity while maintaining full adherence to safety and quality. Must effectively communicate with maintenance, die shop, quality and scheduling teams on a regular basis. Responsible for the development and growth of shift employees involving areas of behaviour, communication, productivity, and career progression. DUTIES AND RESPONSIBILITIES Key duties and responsibilities include, but are not limited to the following: • Review and analyse daily production data with a continuous improvement mindset to improve productivity and first time quality in the department., • Work closely and continuously while in constant communication with all areas of the business, maintenance, die shop, quality and scheduling teams to resolve any issues and discrepancies., • Participate in accident/incident investigation processes & complete corrective actions., • Responsible for the development and growth of shift employees involving areas of behaviour, communication, productivity, and career progression., • Participate and lead regular performance evaluations and coaching opportunities as they arise., • Review and adjust manpower requirements to meet production schedules., • Conduct daily verifications of the attendance system and manage employee timesheet approvals in the timekeeping system., • Address employee concerns and contact the General Manager and Human Resources for guidance and support., • Monitor press production throughout each shift and area to ensure members have the necessary support and tools available for a successful shift., • Hold employees accountable on daily metrics and performance, and ensure downtime is being entered into EPICS accurately by reviewing press lead variance reports., • Responsible for Quality and working with others to reduce/eliminate out of spec material produced., • Ensure daily reviews of schedules for NCR and red tag orders., • Support and/or physically fill roles in operations as required and need arises., • Responsible for setting up the next shift for success by ensuring smooth continuation of production through cleanliness, schedule adherence, material preparation, and communication of any non-conformances., • Review huddleboard and press status with previous shift supervisor and discuss any issues/downtime., • Discuss scheduling and any discrepancies – communicate with the scheduling department as necessary to ensure effective and efficient adherence to schedule., • Review metrics at end of shift (manpower, downtime, die failures, yield, and maintenance issues) and fill out production matrix., • Responsible for ensuring manpower for the next shift is balanced and fully staffed by managing call-ins; request support from other departments and/or call temporary workforce as required., • Issue Work requests when required to the Maintenance team with specific details and manage any unplanned downtime by providing alternative assignments while repairs are completed., • Monitor workflow during walk around events to ensure good housekeeping practices are observed and aging oven traffic is smooth, consistent and raw material storage is flowing from receipt to its proper location., • Support compliance with all Quality management policies and procedures, and when required, contact the Quality team for support on appearance or dimensional concerns., • Participate in NCR root cause investigations when required. MINIMUM QUALIFICATIONS Education/Experience • High School diploma, G.E.D. or equivalent, • Post-Secondary diploma or degree in a technical field preferred or equivalent experience., • Minimum 3 years of previous leading experience in a technical environment with proven effectiveness., • Extrusion experience is an asset., • Health and Safety Certification or equivalent an asset. Technical Skills/Competence • Effective leadership skills, with a strong focus on operations and people., • Able to identify key issues; creatively and strategically overcome internal challenges or obstacles., • A clear and solid understanding of policies, procedures, and Core Values., • Effective attention to detail and a high degree of accuracy., • High level of integrity, confidentially, and accountability., • Sound analytical thinking, planning, prioritization, and execution skills., • Excellent problem-solving skills, and an ability to think outside-the-box., • Proven ability to deliver on commitments., • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills., • Must have good team building and motivational skills., • Good command of English, written and oral., • Understanding of measurements, tolerances, basic geometry, and numeracy comprehension., • The ability to read blueprints is an asset., • Microsoft Office proficient, especially Microsoft Word, Outlook and Excel., • Profit Sharing, • Education Assistance Program, • Social Events, • Safety Shoe and Glasses Allowance, • Internal Growth and Development, • Health and Dental, • Life and AD&D, • Vision, • Critical Illness Insurance, • Long Term Disability

Job DescriptionDescription: About Us Coating & Converting Technologies (CCT) and ATP Adhesive Systems Group are leaders in innovative adhesive solutions, serving a variety of industries worldwide. We pride ourselves on technology-driven growth, exceptional service, and a culture that values collaboration and expertise. As we expand our IT team, we’re looking for a talented IT Support / Helpdesk Technician to keep our systems running smoothly and support our business initiatives. The Role Are you a hands-on IT professional who thrives on solving problems and supporting users? In this role, you’ll provide comprehensive IT support across our organization—from computer systems and networks to phone systems and business applications like Sage and CRM programs. You’ll work independently, collaborate with Facilities and vendors, and occasionally travel (~25%) to our South Carolina facility. Key Responsibilities • Serve as the first point of contact for IT support requests via phone, email, and ticketing system., • Troubleshoot and resolve hardware, software, phone system, and network issues for on-site and remote users., • Install, configure, and maintain computers, mobile devices, printers, and related equipment., • Support Microsoft 365, Windows environments, and Sage ERP systems., • Manage company phone systems (VoIP, PBX), including setup, troubleshooting, and vendor coordination., • Maintain IT documentation, asset inventory, and user guides., • Assist with onboarding/offboarding, account setup, access management, and user training., • Support system upgrades, security patches, and process improvements in collaboration with Facilities and vendors., • Associate or Bachelor’s degree in IT, Computer Science, or related field—or equivalent experience., • 5+ years of IT support/helpdesk experience, with the ability to work independently., • Strong knowledge of Windows OS, Microsoft 365, Active Directory, and networking fundamentals., • Experience supporting phone systems (VoIP, PBX)., • Familiarity with Sage ERP or similar business applications., • Excellent troubleshooting, communication, and problem-solving skills., • Ability to prioritize tasks and deliver strong customer service., • Comprehensive benefits package: Medical, Dental, Vision, 401k., • Opportunities for professional growth within a global organization. Apply Today Bring your experience, passion, and problem-solving skills to a team that values your expertise. We can’t wait to meet you! We are an Equal Opportunity Employer. CCT conducts all employment-related activities in full compliance with all applicable Federal and State laws and without regard to an individual’s age, color, gender, gender expression, sexual orientation, disability, marital status, national origin, citizenship, race, religion, veteran status or other legally protected categories. No person will be discriminated against in hiring or in any other aspect of their employment, including but not limited to, training, responsibilities, transfer, promotion, compensation, and/or benefits, for any improper reason.