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Job Locations US-TX-Austin ID 2026-18982 Job Function Service Bruker is one of the world's leading analytical instrumentation companies enabling scientist to make breakthrough discoveries and develop new application that improve the quality of human life. Our high-performance products and high-value life science and diagnostic solutions are trusted by leading businesses, institutes, and scientists worldwide. Today, more than 11,000 employees at over 90 locations are working on this permanent challenge to make the world a better place. SUMMARY OF RESPONSIBILITIES: The Field Service, System, and Applications position within the service organization is an ambassador of Bruker Nano Surfaces and Metrology Division. Bruker Nano Surfaces and Metrology manufactures the world's leading Cryo Dry Cleaning systems, Atomic Forces Microscopes, Stylus profilers, X-Ray Metrology (XRR, XRD, XRF, XRI, TXRF), Mask Repair, non-contact 3D optical microscope instrumentation, and Tribology systems. This technical role is responsible for customer direct post-sale instrumentation and application support including: installation, basic user and application training, instrument diagnostics/fix, and post-sale developed applications support. Individual must be customer focused with strong industry background and technical experience capable of independent judgement that enables our customers to maintain their instrument at peak performance and maximize productivity for their intended use case. ESSENTIAL FUNCTIONS: Install and qualify Bruker Nano Surfaces and Metrology instruments, upgrades, and/or accessories including but not limited to: • Unpack and setup metrology equipment and instrumentation and interconnection of sub-components and assemblies., • Independently troubleshoot and overcome a wide range of start-up issues using creative solutions to ensure the objectives are met., • Qualification of the instrument and accessories using standard customer samples., • Work directly with customers to diagnose Bruker Semiconductor instrument issues including but not limited to:, • Diagnose, research, experiment, test, develop, optimize, communicate, and execute the most efficient solution plan for complex electro mechanical hardware/software instrument issues with minimal guidance or documentation., • Form and drive team of senior internal and external personnel when complex issue is outside of own area of expertise using engineering problem solving methods (8D, 5 Why's, Ishikawa diagrams, etc.), • Create and maintain record of activity in support database, • Preventative maintenance on Bruker Nano Surfaces and Metrology instruments which can include but not limited to:, • Basic maintenance and calibration of instrument and accessories, • Re-certification of instrument using both Bruker and customer samples., • Empower customers to optimize performance of their Bruker Nano Surfaces and Metrology instruments through support and instruction including but not limited to:, • Teaching Theory of operation and training new users on instrument operation, • Demonstration of instrument ability on Bruker or customer samples, applying professional experience, judgement and industry statistical practices to enable new applications, • Provide post-sale user and application training and support samples leveraging industry experience and soft skills to fully enable customers on the instrument., • Work with customer on in depth application needs and locate potential new applications. Autonomously work with the factories to develop these solutions., • Establish and enhance customer relations and drive additional Bruker business including service producs. ENVIRONMENTAL REQUIREMENTS: • Travel both domestically and internationally for both training and customer support as needed, • Able to work in Government sites, Semiconductor cleanroom, production floor, & laboratory environments, • Must have & maintain valid driver's license KNOWLEDGE, SKILLS, AND ABILITIES: Customer focused, passionate about science and technology, and passionate to enable customers with Bruker technology. Basic understanding of semiconductor processing and the integral role the metrology equipment plays within the process. Proven understanding of engineering problem solving methods, statistical process control, and Gauge repeatability and reproducibility calculations. Proven experience of analytical capability, theoretical understanding of physics, working knowledge of electronics, mechanics, control systems, computers, networking, and common tooling such as oscilloscope, multi-meter, etc... to be an effective independent problem solver of complex system, product user, and/or application issues. Proven experience, independent judgment and discretion necessary to install, qualify and be a trainer and technical resource that empowers our customers in the use of complex electro-mechanical instrumentation. Proven experience to independently provide clear, logical, and effective communication. Proven experience to develop, communicate, implement, and execute assigned project including achieving required deliverables on time. Minimum of 5 years of related experience with a Technical degree; or 3 years and a Bachelor degree; or a Masters degree without experience. At Bruker, the base salary is part of our total compensation. The estimated base salary range for this full-time position is between $64,800 and $113,000 and provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on several job-related factors, including, but not limited to, education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge, and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits, including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more. Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions. #LI-DG1

What You’ll Do** - Evaluate LLM-generated responses to coding and software engineering queries for accuracy, reasoning, clarity, and completeness - Conduct fact-checking using trusted public sources and authoritative references - Conduct accuracy testing by **executing code and validating

What You’ll Do** - Evaluate LLM-generated responses to coding and software engineering queries for accuracy, reasoning, clarity, and completeness - Conduct fact-checking using trusted public sources and authoritative references - Conduct accuracy testing by **executing code and validating

What You’ll Do** - Evaluate LLM-generated responses to coding and software engineering queries for accuracy, reasoning, clarity, and completeness - Conduct fact-checking using trusted public sources and authoritative references - Conduct accuracy testing by **executing code and validating

What You’ll Do** - Evaluate LLM-generated responses to coding and software engineering queries for accuracy, reasoning, clarity, and completeness - Conduct fact-checking using trusted public sources and authoritative references - Conduct accuracy testing by **executing code and validating

Location:** Remote (must have access to a physical Mac) Fluent Language Skills Required: English Why This Role Exists Mercor is supporting a high-priority data collection initiative aimed at improving how AI systems understand complex software interfaces and real-world, multi-step workfl

Site Reliability Engineer — Production Systems Expert** Mercor is seeking experienced Site Reliability Engineers with deep expertise in production incident response, on-call operations, and infrastructure reliability. You are a good fit if you:** - Have 3+ years of experience in SRE, DevOp

What we’re looking for** - Strong, practical software engineering skills; you can ship end-to-end and unblock yourself. This engineer will own core product delivery end-to-end: platform foundations, integrations, analytics surfaces, and the pilot launch. Design and implement a **scalable integ

What You’ll Do** - Evaluate LLM-generated responses to coding and software engineering queries for accuracy, reasoning, clarity, and completeness - Conduct fact-checking using trusted public sources and authoritative references - Conduct accuracy testing by **executing code and validating

What You’ll Do** - Evaluate LLM-generated responses to coding and software engineering queries for accuracy, reasoning, clarity, and completeness - Conduct fact-checking using trusted public sources and authoritative references - Conduct accuracy testing by **executing code and validating

Creative) - LMMS (Creative) - LMMS (Linux MultiMedia Studio) (Creative) - Penpot (Creative) - Shotcut (Creative) - Wings 3D (Creative) - You are detail-oriented and capable of following precise instructions - You are comfortable working independently and meeting tight deadlines - You have access to

What You’ll Do** - Evaluate LLM-generated responses to coding and software engineering queries for accuracy, reasoning, clarity, and completeness - Conduct fact-checking using trusted public sources and authoritative references - Conduct accuracy testing by **executing code and validating

Location:** Remote (must have access to a physical Mac) Fluent Language Skills Required: English Why This Role Exists Mercor is supporting a high-priority data collection initiative aimed at improving how AI systems understand complex software interfaces and real-world, multi-step workfl

Mercor is hiring Software Engineers on behalf of a leading AI Lab building scalable systems to power the next generation of intelligent, autonomous agents. Requirements - Strong foundation in Computer Science, Software Engineering, or Systems Design, with experience building large-scale

What You’ll Do** - Evaluate LLM-generated responses to coding and software engineering queries for accuracy, reasoning, clarity, and completeness - Conduct fact-checking using trusted public sources and authoritative references - Conduct accuracy testing by **executing code and validating

What You’ll Do** - Evaluate LLM-generated responses to coding and software engineering queries for accuracy, reasoning, clarity, and completeness - Conduct fact-checking using trusted public sources and authoritative references - Conduct accuracy testing by **executing code and validating

What You’ll Do** - Evaluate LLM-generated responses to coding and software engineering queries for accuracy, reasoning, clarity, and completeness - Conduct fact-checking using trusted public sources and authoritative references - Conduct accuracy testing by **executing code and validating

What You’ll Do** - Evaluate LLM-generated responses to coding and software engineering queries for accuracy, reasoning, clarity, and completeness - Conduct fact-checking using trusted public sources and authoritative references - Conduct accuracy testing by **executing code and validating

Mercor is hiring experienced Software Engineers** to support high-impact research collaborations with leading AI labs.Freelancers will contribute to building evaluation datasets that assess AI reasoning, explanation quality, and technical judgment in coding-related interactions.This is a unique oppo

Job Description POSITION SUMMARY: Assists in analyzing specimens and maintains equipment in good operating condition. PRIMARY RESPONSIBILITIES: • Assist in testing of patient samples according to standard operating procedure., • Meet expected performance metrics within role as applicable., • Responsible for maintaining updated understanding and knowledge of methods performed in the lab, • Follows GLP (good laboratory practice): maintains clean and organized workspace, • Completes training and other deadlines on time., • Completes independent continuous improvement projects (TAG, 5S) within role., • Assists lead/supervisor in training new hires and/or assists lead/supervisor in training/implementation of new process changes (as needed)., • Assists supervisor and lab trainer in completing competency for staff., • Train on specialized instructions for instruments/protocols (super users), • Recognizes, escalates, and troubleshoot equipment malfunctions and common processing errors according to the laboratory's standard operating procedures, • Recognizes, documents, and escalates protocol deviations in lab to lead/supervisor, • Communicates with team and other departments (including via e-mail), • Provides feedback on day-to-day schedule and tasks to lead/supervisor, • Assists teammates in completing daily tasks, • Maintains equipment and instruments in good operating condition (such as calibration and expiration date), • Maintains sufficient inventory of material, supplies and equipment in the laboratory for performance of duties., • Conducts himself/herself in a professional manner, • Adheres to Departmental Expectations, • This role works with PHI on a regular basis both in paper and electronic form and have access to various technologies to access PHI (paper and electronic) in order to perform the job, • Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire., • Must maintain a current status on Natera training requirements., • Employee must pass post offer criminal background check., • Performs other duties as assigned. QUALIFICATIONS: • BS/BA (or equivalent) in a biological science or a related field, • 2-4 years of industry-related experience KNOWLEDGE, SKILLS, AND ABILITIES: • Excellent interpersonal, communication, computer, and technical skills, • Excellent oral and written communication skills, • Word processing and data management, • Ability to work well in a group, • Ability to work independently, with minimal supervision Must be able to discern color visually [or be able to evaluate cellular morphology when applicable] and pass applicable screening assessment OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit . Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: • BBB announcement on job scams, • FBI Cyber Crime resource page

Job Description Are you a dedicated and motivated personal trainer looking to make a significant impact on individuals' lives? We are actively seeking exceptional trainers to join our team and deliver personalized fitness experiences in the comfort of our clients' homes. Join us and be a part of a dynamic community that values your expertise, provides flexibility, and supports your professional growth. Join Our Team of Elite In-Home Personal Trainers - Empower Lives through Fitness! BENEFITS/PERKS • Work-life balance: Design your own schedule and choose the clients you prefer to work with., • Freedom to succeed: No non-compete agreements, giving you the flexibility to work where and when you want., • Competitive rates: Earn $25 to $45 per hour, rewarding your skills and dedication., • Bonuses and rewards: Enjoy retention bonuses, client referral bonuses, and trainer referral bonuses., • Liability insurance: Your safety and peace of mind are our priority, with comprehensive coverage through the Svetness General Liability policy., • Customer support team: Focus 100% on your clients' goals while our dedicated concierge handles client requests and scheduling changes., • Education and growth: Access free ongoing education resources, including live education webinars, and receive ongoing manager support to elevate your expertise., • Fitness equipment discounts: Enjoy a 30% discount on fitness equipment to enhance your training programs., • Partner programs: Access to discounts to your favorite lifestyle brands (Meal Prep, Supplements, etc), • Warm client base: We bring clients directly to you, eliminating the need for selling or marketing efforts. The Certified Personal Trainer will be responsible for providing one-on-one and couples personalized fitness instruction in person to clients at their home, apartment gym or outside while encouraging them to reach their fitness goals. Responsibilities are as follows: • Customize client workout programs developed from the Initial Assessment, • Utilize the Svetness Fitness App for all client sessions, including programming & session notes, • Demonstrate each exercise and ensure client is performing correctly with or without modifications, • Conduct client Reassessments every 4-6 weeks, • Maintain client session appointments through Svetness scheduling software, • Able to provide a flexible schedule to accommodate client appointments, • Certified Personal Trainer: Accredited by NCCA, DEAC, or NBFE., • CPR/AED Certification: Ensure clients' safety with up-to-date CPR/AED training., • Education and experience: High school diploma or GED equivalent and 1-3 years of personal training experience., • Strong communication skills: Effectively communicate verbally, in writing, and technically., • Knowledgeable in nutrition: Possess a basic understanding of nutrition and healthy living practices., • Fitness expertise: Familiarity with a variety of exercise equipment and personal training methods., • Physical ability: Capable of lifting, pushing, pulling up to 50 lbs. and performing athletic calisthenics duties., • Requirements for this position include the possession of personal basic training equipment to effectively assist clients in achieving their goals. It is important to note that clients may not always have access to the necessary equipment.

Job DescriptionWho We AreArrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today! Who We WantThis is a unique opportunity to develop robust account management experience and contribute to the culture of a competitive, forward-thinking organization. We are looking for someone to come in hungry, set the tone, and get results. We are also looking for candidates who excel in collaborative environments. You will thrive in this position if you are a skillful communicator, natural relationship builder, and hard-working teammate. How You’ll LearnAs a Business Development Trainee, you will progress through a training & mentorship program designed to give you a strong foundation in brokering. Your mentor will play a critical role in your initial & ongoing success as your go-to resource for everything from the basics of account management to managing your own portfolio of customers. Training consists of: • Classroom training led by an Arrive trainer designed to get you familiar with the third party logistics industry alongside a group of your peers.- Learn the Arrive story and the history that shaped an entire industry.- Get familiar with our proprietary technology, ARRIVEnow.- Practice making outbound calls to carriers to apply the basics you learned in the classroom.- Work alongside an assigned mentor during your training blocks to prepare you for the Business Development Representative role. What You’ll DoAs a Business Development Representative, you will play a vital role in the development of our business as we grow into a top 5 North American freight brokerage. You will leverage your industry knowledge and expertise while exercising discretion and independent judgment to primarily provide logistic services and logistic solutions while also supporting and developing our current customers and strategically developing new business opportunities. • Bachelor’s degree is strongly preferred with an emphasis on Business, Management, or related fields., • Eager to contribute to a high-energy environment. You will build your career in an office, over the phone alongside a team of your peers., • A strong work ethic is essential. If hard work does not come naturally to you, this might not be a good fit., • A proven ability to build relationships and establish rapport with peers, leaders, and clients alike., • A winning attitude – you know what it’s like to succeed and you are excited to experience success at the fastest growing freight brokerage in the country.The Perks of Working With Us, • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage., • Invest in your future with our matching 401(k) program., • Build relationships and find your home at Arrive through our Employee Resource Groups., • Enjoy office wide engagement activities, team events, happy hours and more!, • Leave the suit and tie at home; our dress code is casual., • Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown., • Park your car for free on site!, • Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew., • Sweat it out with the team at our onsite gym., • Maximize your wellness with free counseling sessions through our Employee Assistance Program, • Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days., • Receive 100% paid parental leave when you become a new parent., • Get paid to work with your friends through our Referral Program!

Job Description Position Summary: Under the direction of the Director of Compliance and Property Management Director, the Senior Compliance Analyst will work directly with the Director of Compliance, Associate Director, and Compliance Trainer. This position assists and assures full compliance of all the Foundation Communities’ programs. Our goal is to maintain the organization is good standing with federal and state agencies, as well as all of our various compliance funder requirements. The Senior Compliance Analyst needs to be well versed in all of the guidelines and regulations pertaining to Foundation Communities’ compliance programs, such as Low Income Housing Tax Credits (LIHTC), HOME, TCAP Replacement Funds, HUD Section 8 Voucher, Housing Trust Fund, Neighborhood Stabilization Program (NSP), and Section 811. Essential Job Functions: Oversee timely completion of approvals of all recertification and new move in files. This consists of : • Maintain lease up reporting for City of Austin & TDHCA, • Send out leasing updates to property and management staff, • Maintain compliance specific requirements/set asides, • Ensure property is leasing according to property set asides, • Maintain full knowledge of the rules and regulations of each compliance program., • Attend training on a regular basis to stay current with any program changes and/or updates., • Process files for 811 & Tax Credit parties when compliance analyst absence, • Oversee and/or perform all data entry relating to the on line reporting., • Match files received and approved to monthly report to verify income, rent, HH size, etc. is being noted on the compliance report correctly. • Match IC’s to compliance report and files approved to be sure all information on IC match’s what was approved • If file was not received, ask for approval page from property staff., • If IC and all necessary forms are incorrect, request corrected pages to be scanned and saved to the server. • Monthly compliance report information updated to TDHCA/CMTS and MDSI each month for applicable properties. Other Duties & Responsibilities: • Assist the Director of Compliance and Compliance Trainer with all compliance related issues., • Assist with the 811 Coordinator on all the 811 applicants and tenants, • Oversee and/or perform review and approval of all new lease files submitted by each property for compliance purposes. • Oversee and/or perform review and approval of all lease files submitted by each property for annual recertification for all applicable properties • Additional duties as assigned. Skills Preferred: • Must be computer literate with working knowledge of Excel, Adobe (PDF) Writer, Word and OneSite (Property Management software). • Excellent Customer Service skills., • Excellent written skills., • Detailed oriented while exercising accuracy., • Ability to follow direction and provide oversite to critical reporting deadlines., • Excellent mathematical and analytical abilities, • Dependable with positive attitude., • Excellent organizational and time management skills, • Ability to handle pressure related to deadlines. Minimum Qualifications (experience, education, credentials, language): • Thorough knowledge of Federal, State and City Compliance Program Requirements, • College preferred but a degree is not necessary., • A minimum of 6 years experience in the Affordable Housing Compliance field, • At least one or more of the following Certifications preferred: Tax Credit Specialist, Housing Credit Certified Professional or Certified Occupancy Specialist Lease-Up Duties: • Print new applicant packets to train staff at new property prior to lease-up, • Provide on-site assistance to new properties during the initial lease-up process, • Review all new applicant files to ensure accuracy of income/asset calculations, • Approve/deny applicants and update the Compliance Report as new move ins occur, • Oversee corrections of initial files and provide to funders as requested Physical Demands/Work Environment: While performing the duties of this job, the following functions are required: Includes small amount of lifting, twisting, bending, sitting, standing, keyboarding, driving, noise, indoor/outdoor etc. Requires sitting or standing at a desk for long periods of time indoors. Eye and hand coordination for viewing of monitor screen and multiple reports along with high volume of keyboard use. Driving to properties for audits and attending training seminars.

Job DescriptionAbout the Outdoorsy Group Founded in 2015, Outdoorsy Group pioneered access to the outdoors by building the world’s leading outdoor travel ecosystem. Millions of guests trust Outdoorsy to create lifelong family memories, while hosts rely on its products and innovations to grow their businesses and unlock life-changing sources of income. Outdoorsy Group’s portfolio includes Outdoorsy.com, the largest outdoor travel and hospitality marketplace; the Destination Network, a growing collection of campgrounds and glamping retreats set in some of the country’s most iconic landscapes; and Roamly, its proprietary insurtech platform powering Outdoorsy.comand enabling insurance infrastructure for global marketplaces. Together, Outdoorsy Group’s businesses are united by a long-term mission: to restore our relationship with the outdoors—and with one another. About Wheelbase Outdoorsy is the world's largest RV rental marketplace, connecting vehicle owners with travelers across North America and beyond. Wheelbase is the all-in-one operating system built for the next generation of independent mobility businesses. More than just a calendar, Wheelbase provides the infrastructure to scale—integrating professional-grade fleet controls with Roamly’s embedded episodic insurance. We remove the barriers of risk and compliance so operators can stop worrying about liability and focus on growth. From boutique startups to enterprise franchises, Wheelbase empowers you to automate operations, maximize yield, and regain total control of your customer data. It’s your fleet, your brand, and your rules. Learn more at . About the Role Outdoorsy is looking for an Implementation Manager to join our Pro Division team in Austin. In this role, you'll be the first point of contact for new Wheelbase customers—both RV rental operators and automotive/carshare businesses—guiding them from signed contract to fully activated account. You'll own the onboarding journey: scheduling and conducting training sessions, ensuring website integrations are complete, and setting customers up for long-term success before handing them off to our Customer Success team. This is a high-impact role where you'll directly influence customer activation rates and time-to-value. This role will report directly to the Manager of Implementation and Account Management. RequirementsKey Responsibilities Onboarding & Training • Lead the end-to-end onboarding process for new Wheelbase RV and Wheelbase Auto accounts., • Conduct 1-2 hour virtual training sessions, walking customers through platform setup, vehicle listings, pricing configuration, and booking management., • Ensure customers complete critical activation milestones: website integration, first vehicle listed, and payment processing enabled., • Create and follow up on action items post-training to keep customers moving toward full activation., • Support enterprise accounts with in-person visits when needed (occasional travel). Activation & Handoff • Own the customer relationship from closed-won through the first 30 days post-activation., • Monitor activation metrics and proactively reach out to customers who are stalling., • Ensure a smooth handoff to the Customer Success team with complete documentation of the customer's setup, goals, and any outstanding issues., • Flag at-risk accounts early and escalate when needed. Process & Documentation • Document onboarding workflows and identify opportunities for improvement., • Contribute to training materials, help articles, and onboarding checklists., • Provide feedback to the Product team on common customer pain points during setup., • Help maintain and improve our LMS (learning management system) content. Key Performance Indicators (KPIs) • Onboardings Completed: Number of accounts successfully onboarded per month., • Time to Activation: Days from closed-won to fully activated (website integrated, first booking enabled)., • Activation Rate: Percentage of assigned accounts that reach full activation within 30 days., • Customer Satisfaction: CSAT scores from onboarding surveys. Who You Are We're looking for someone who loves helping people get up and running with new technology and thrives on the satisfaction of turning a new signup into an active, successful customer. • Customer-Obsessed: You genuinely enjoy helping people succeed and can stay patient and positive even when customers are frustrated or confused., • Clear Communicator: You can explain technical concepts in simple terms, demonstrate processes clearly, and adapt your communication style to different audiences—from tech-savvy fleet operators to first-time software users., • Organized & Detail-Oriented: You can manage multiple customer onboarding processes simultaneously without compromising quality. You document everything and follow up relentlessly., • Tech-Comfortable: You're not intimidated by SaaS platforms, website integrations, or walking someone through technical setup. You don't need to be a developer, but you should be able to troubleshoot basic issues., • Self-Starter: You take initiative, ask questions when stuck, and don't wait to be told what to do next. Qualifications Required: • 2-3 years of experience in customer onboarding, implementation, training, or customer success., • Experience with SaaS platforms (as a user, trainer, or implementer)., • Strong written and verbal communication skills., • Comfortable with video calls and screen sharing for remote training., • Based in Austin or willing to relocate; able to work in the office Monday-Friday. Nice to Have: • Experience in RV rental, automotive, fleet management, or travel/hospitality industries., • Familiarity with website integrations, iframes, or basic HTML., • Experience with CRM tools (Salesforce, HubSpot) or customer success platforms., • Background in a startup or high-growth environment. BenefitsWhy You’ll Love Working Here • Competitive Compensation: Base salary of $60,000 - $65,000 DOE., • Growth Opportunity: Join a company in its early stages and help build its foundation for success., • Equity: Opportunity to earn equity compensation., • Comprehensive Benefits: 100% company-paid medical premiums for employees, 401(k) [Match], and Flexible PTO., • Vibrant Culture: Lively Austin HQ with catered lunches, Happy Hours, and team-building events., • Work-Life Balance: Enjoy RV rental discounts and a company culture that values a healthy balance between work and adventure.

Job Description Position Summary: The Clinical Trainer – Women's Health is responsible for supporting the development and delivery of clinical education programs for the Women's Health sales organization. This individual will facilitate training sessions, create instructional materials, and ensure sales representatives have a strong foundational understanding of Natera's products and clinical applications. Reporting to the Associate Director of Clinical Training, this role focuses on translating complex genetic concepts into actionable knowledge for field teams. Primary Responsibilities:  Deliver clinical product education through live instruction, virtual webinars, and hybrid training formats for new-hire onboarding and ongoing development.  Assist in the creation and maintenance of clinical training materials, including LMS modules, slide decks, and clinical education resources.  Support the execution of clinical training initiatives at major commercial events, such as Sales Meetings and national training programs.  Collaborate with Marketing and Medical Affairs to ensure training content remains aligned with current scientific evidence and market dynamics.  Engage with field sales teams to identify clinical knowledge gaps and provide coaching on articulating the value of the Women's Health portfolio.  Monitor the competitive landscape in Women's Health diagnostics to help update training content with relevant clinical insights.  Track and evaluate training effectiveness through performance metrics and field feedback to suggest program improvements.  Performs other duties as assigned. Qualifications:  Bachelor's Degree in medical or biological sciences required  Minimum of 2–4 years within the Laboratory Diagnostics or Genetics industry.  Previous experience in a customer-facing clinical or medical role (e.g., Genetic Counselor, Clinical Liaison) is required.  Experience or a strong interest in clinical education, public speaking, or commercial enablement. Knowledge, Skills & Abiliites:  Strong understanding of genetic testing, diagnostic workflows, and Women's Health clinical applications.  Strong presentation and facilitation skills, with the ability to explain complex topics to non-clinical audiences.  Ability to manage multiple projects and deadlines in a fast-paced environment.  Ability to adapt to change in an evolving environment.  Strong proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Suite.  Proficient with or the ability to quickly adapt to programs like Zoom, Google Meet, Showpad, Articulate, AI platforms, etc.  Knowledge of Microsoft Excel, Google Sheets, and photo editing tools and video editing tools. Physical Demand & Work Environment:  Duties are typically performed in an office setting.  This position requires the ability to use a computer keyboard, communicate over the telephone and read printed material.  Duties may require working outside normal working hours (evenings and weekends) at times. Travel required for this position: No __ or Yes X: If yes state anticipated percent for travel: 30-40% The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.Remote USA$110,800—$138,500 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit . Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: • BBB announcement on job scams, • FBI Cyber Crime resource page

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