QUALITY ASSURANCE MANAGER
21 hours ago
Dallas
Job Description Department: Quality Location: Dallas, TX Reports to: VP of Operations Work Schedule: Onsite, Monday-Thursday Direct Reports: 6 Revised Date: March 18, 2026 Compensation $70,000 – $85,000 based on experience About Us – National Food & Beverage At National Food & Beverage, we don’t just make products—we build brands. As a trusted co-packer for Retail, Club Store, and Food Service customers, we partner with our clients to create high-quality products that stand out and earn customer loyalty. With over three decades of experience, we’ve built our reputation on quality, food safety, and reliability. Our nearly 100,000 square foot production and warehouse facility is designed to scale, allowing us to meet tight deadlines, adapt to changing demand, and deliver consistent results across multiple product lines. We are proud to uphold the highest industry standards, including FDA compliance, Organic Certification, SQF (Safe Quality Food), and Non-GMO standards. Our investment in advanced processing equipment, combined with a strong food safety culture, ensures every product we produce meets rigorous expectations. Our in-house Research & Development team of food scientists and culinary experts works closely with customers to bring ideas to life—from concept and formulation to full-scale production. We also simplify regulatory complexity through labeling compliance and in-house design support, giving our partners a competitive edge in the marketplace. At National Food & Beverage, we don’t just manufacture products—we build long-term partnerships and deliver solutions. Role Summary The Quality Assurance Manager ensures compliance with all Food Safety, Quality, and Regulatory requirements. They work collectively to develop, train, and monitor activities supporting the specific requirements with individuals who are responsible for completion of the processes and documentation. They mentor other team members in Food Safety and Quality initiatives. They must have a working knowledge of regulatory compliance, GFSI auditing standards and HACCP/HARPC requirements. The QA Manager partners cross-functionally with Production, R&D, and Operations to drive a culture of food safety, ensure regulatory compliance, and deliver high-quality products. This role requires a highly visible, hands-on presence on the production floor, with flexibility to support all shifts and critical operations. Key Responsibilities Food Safety & Quality Systems • Assures quality products and processes by establishing and enforcing food safety and quality standards and testing materials and products., • Maintains product quality by enforcing quality assurance policies and procedures and government requirements., • Responsible for implementing and maintaining Food Safety and Quality procedures with the production team members partnering with Production Management., • Responsible for training the team members on the critical points of the food safety system. Standards, Testing & Product Control • Establishes quality and reliability standards by studying product and consumer requirements with other members of management and with production operators, technicians, and engineers., • Develops raw material standards by studying manufacturing and engineering requirements, conferring and negotiating with suppliers, and devising testing methods and procedures., • Implements in-process product inspection standards by studying manufacturing methods and devising testing methods and procedures., • Establishes standards for the disposition of finished products by devising evaluation tests, methods, and procedures., • Institutes rework standards by devising inspection and physical testing methods and procedures. Documentation & Reporting • Creates product quality documentation system by writing and updating quality assurance procedures., • Prepares product and process quality reports by collecting, analyzing, and summarizing information and trends. Team Leadership & Development • Completes quality assurance operational requirements by scheduling and assigning employees and following up on work results., • Develop quality assurance staff by recruiting, selecting, orienting, and training employees., • Manages quality assurance staff job results by coaching, counseling, and disciplining employees., • Ensures quality by planning, monitoring, and appraising job results. Cross-Functional Collaboration • Collaborate with other members of management to develop new products and engineering designs and manufacturing and training methods., • Responsible for effective interaction with all members of the Manager/Supervisor team. Safety, Compliance & Company Standards • Responsible for enforcing company rules and regulations per the Handbook guidelines., • Responsible for maintaining all safety related initiatives including, but not limited to, safety programs and incentives. Performance & Financial Management • Maintain Key Performance Indicators for the operations to help meet production specifications and product standards, as well as reduce overall cost, maximize productivity and profitability., • Achieves financial objectives by preparing the quality assurance budget, scheduling expenditures, analyzing variances, and initiating corrective actions. Systems & Technical Capability • Must be capable of learning and using with a high skill level the Accounting and Manufacturing systems used by NF&B, in addition to Label View Label program and input and operation of container coders and case printers. External Communication • Responsible for all quality-related communications with outside customers, auditors and suppliers. Professional Development & General Responsibilities • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies., • Contributes to team effort by accomplishing related results as needed. Core Competencies Demonstrates and brings to life the following cultural beliefs: • Feedback’s Priceless, • Sees more through other’s feedback., • Own it, • Owns, drives, and achieves desired results., • Win Together, • Works across boundaries to achieve results., • Trust Matters, • Acts in a manner that cultivates trust in others., • Thinking Forward, • Thinks and acts in a manner that achieves balanced results. Qualifications Education • Bachelor’s degree in Food Science, Biology, or related field (or equivalent experience). Experience • 10+ years of experience within a Manufacturing Facility or Quality Assurance role., • Strong food production background required, preferably with a soup, sauce, dressing facility., • Experience with GFSI Auditing Standards and Regulatory Guidelines. Knowledge/Skills/Abilities: • Technical Knowledge - detailed knowledge of product manufacturing including specification development based on facility capabilities., • Communication Skills - excellent verbal, written and oral ability to provide actionable reports on projects., • Budget/Cost Control - general understanding of departmental budgeting and cost control functions., • Judgement/Decision Making - ability to make appropriate business judgements and decisions independently. Demonstrated ability to perform strategic thinking and planning., • Problem Solving - ability to independently work through complex problems and derive innovative solutions/options with a focus on business implications., • Interpersonal Skills - Ability to work as part of a diverse team and interact effectively with all levels of management; ability to build cooperative, productive relationships with internal clients and vendors., • Strategic Management - ability to develop distinctive strategies to achieve competitive advantage; translate broad strategies into specific objectives and action plans; complete multiple projects efficiently and on time, ability to work with minimal supervision., • Computer Skills - working knowledge of Microsoft Office based software, including Excel, Word, Power Point and Outlook. What Sets You Apart? • Hands-on leader who is highly engaged on the production floor., • Strong attention to detail and commitment to compliance., • Confident leading audits and interacting with external partners., • Excellent communicator who can work across all levels of the organization., • Proactive problem solver with a continuous improvement mindset., • Flexible and adaptable to changing operational needs., • Bilingual (English/Spanish) required; ability to communicate effectively with production teams. Why Join Us? • Opportunity to lead and shape a growing Quality program., • Collaborative, team-oriented environment., • Direct impact on product quality and food safety excellence. Apply today to join a team committed to quality, safety, and continuous improvement! Onsite, Monday-Thursday from 6:00 AM-4:30 PM