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Houston Methodist Willowbrook Hospital (PRN) At Houston Methodist, the Case Manager PRN (CM) position is a licensed registered nurse (RN) who comprehensively plans for case management of a target patient population on a designated unit(s). This position works with the physicians and interprofessional health care team to facilitate and maintain compassionate, efficient quality care and achievement of desired treatment outcomes. The CM PRN holds joint accountability with social worker for discharge planning and continuity of care and assures that admission and continued stay are medically necessary and communicates clinical information to payors to ensure reimbursement. The CM PRN helps drive change by identifying areas where performance improvement is needed (e.g., day-to-day workflow, education, process improvements, patient satisfaction). FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certificates, Licenses and Registrations section. EXPERIENCE • Three (3) years hospital clinical nursing experience which includes two (2) years in case management LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations., • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security., • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles., • Strong assessment, organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components, • Knowledge of Medicare, Medicaid and Managed Care requirements, • Comprehensive knowledge of community resources, health care financial and payer requirements/issues, and eligibility for state, local and federal programs, • Comprehensive knowledge of discharge planning, utilization management, case management, performance improvement and managed care reimbursement., • Understanding of pre-acute and post-acute venues of care and post-acute community resources., • Ability to work independently, • Strong assessment, organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components, • Demonstrates critical thinking and makes decisions using evidence-based analytical approach in interactions with physicians, payors, and patients and their families, • Well versed in computer skills of the entire Microsoft Office Suite (Access, Excel, Outlook, PowerPoint and Word) ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Collaborates with the physician and all members of the interprofessional health care team to facilitate care for designated case load; monitors the patient’s progress, intervening as needed to ensure that the plan of care and services provided are patient-focused, high quality, efficient, and cost-effective; facilitates timely: • completion and reporting of diagnostic testing; • completion of treatment plan and discharge plan; • modification of plan of care, as necessary, to meet the ongoing needs of the patient; • assignment of appropriate levels of care; • completion of all required documentation in EPIC and MIDAS, • Serves as a preceptor, as appropriate, and implements staff education specific to patient populations and unit processes; coaches and mentors other staff and students. Serves a resource for case management and social work resources and needs for the department and the hospital. SERVICE ESSENTIAL FUNCTIONS • Performs review for medical necessity of admission, continued stay and resource use, appropriate level of care and program compliance. Identifies when services no longer meet InterQual/Millman l criteria, initiates discussion with attending physicians, coordinates with the external case manager to facilitate discharge planning, seeks assistance from the physician advisor, if needed, and informs management of the possible need for issuing Medicare Hospital Initiated Notice of Non-coverage., • Applies approved utilization criteria to monitor appropriateness of admissions, level of care, resource utilization, and continued stay. Reviews level of care denials to identify trends and collaborate with team to recommend opportunities for process improvement. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Documents assessment and interventions efficiently and effectively., • Plans for routine/difficult discharge and anticipates/prevents and manages emergent situations. Specific focus given to discharge plan and elimination of barriers., • Performs post-discharge review by analyzing the inpatient record to ensure that compliance with quality indicators are met. Intervenes and takes appropriate action to foster real-time compliance with CMS guidelines and other performance measures associated with certification programs and other regulatory, national, regional or locally- sponsored quality programs. Provides reports, as needed, to appropriate parties showing: • compliance with established governmental and/or institutional rules and regulations • analysis of problematic areas, and • actions taken to improve compliance, • Conducts chart audits and performs peer-to-peer evaluations for continuous quality improvement., • Identifies opportunities to improve patient satisfaction with focus on discharge domain and collaborates with unit leadership to implement evidence-based patient engagement strategies. FINANCE ESSENTIAL FUNCTIONS • Monitors Length of Stay (LOS) for case load on an ongoing basis. Identifies population and/or service-specific trends impacting LOS and addresses/resolves problems impeding treatment progress. Proactively takes action to achieve continuous improvement and expedite care/facilitate discharge. Contributes to meeting departmental financial target on scorecard, • Manages all patients in Observation Status, daily, informing physicians of timely disposition options to assure maximum benefits for patients and reimbursement for the hospital., • Secures reimbursement for hospital services by communicating medical information required by all external review entities, managed care contracts, insurers, fiscal intermediaries, and state and federal agencies. Responds to requests for information, monitors covered days, and initiates review to assure that all days are covered and reimbursable. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Provides education to unit-based physicians, nurses, and other healthcare providers on any case management topics., • Identifies opportunity for practice changes. Offers innovative solutions through evidence-based practice/performance improvement projects and shared governance activities., • Identifies and presents areas for innovation, efficiency and improvement in case management or department operations using evidence-based practice literature. Completes and updates the individual development plan (IDP) on an on-going basis. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: No, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certificates, Licenses and Registrations section. EXPERIENCE • Three (3) years hospital clinical nursing experience which includes two (2) years in case management LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Operations Administrator (OA) position is responsible for providing operational oversight and leadership throughout the organization. This position is responsible for leadership in unforeseen situations, making timely decisions that directly impact patient care, fostering interdepartmental/interprofessional collaboration which reflect the mission and values of Houston Methodist. The OA position ensures timely and effective communication and provides clinical guidance in the management of patient care, staffing, and interpreting and implementing established policies and procedures. This position creates an environment for the management and delivery of safe patient care. The OA position demonstrates critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communications skills FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of nursing, • Master’s degree preferred EXPERIENCE • Five years hospital experience in nursing; for HM internal, four years experience in nursing which includes HM performance that demonstrates progressive leadership abilities, i.e. charge nurse responsibilities LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute and, • Magnet-ANCC recognized certification (HM) SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Demonstrates successful conflict resolution in a timely manner with patients, families, physicians and other healthcare team members, • Demonstrates professionalism and consistently models excellent customer service skills, • Ability to work effectively in a fast-paced environment, • Demonstrates flexibility and adaptability in the workplace, • Demonstrates problem solving skills to include investigation, identification of cause(s) and development of corrective action ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Assigns available personnel, assesses triage assignments and makes appropriate modifications during the shift as necessary. Plans and coordinates staffing needs for the next shift and assesses needs for the following shift., • Role models interprofessional communication, which includes active listening and teaching, communicating organizational information and all aspects of administrative and clinical practice in a respectful and positive way when interacting with staff., • Conducts fair and consistent leadership skills for effective team dynamics and teambuilding strategies through problem resolution and coaching. Supports policy adherence and provides disciplinary measures when appropriate. Assists with staff stress management as needed., • Improves department score for turnover/retention/employee engagement. SERVICE ESSENTIAL FUNCTIONS • Coordinates and expedites the admission/discharge, transfer and bed control process to optimize patient flow. Monitors and facilitates smooth and timely patient flow to ensure process efficiency. Provide bed assignments support as needed with designee., • Oversees the activity in hospital operations during their shift. Manages administrative issues effectively, informs and documents pertinent information to Executive On Call, executive staff, directors and managers, • Partners with public relations to manage outside media., • Troubleshoots problems and/or issues regarding patient/family care, visitors, and facility issues on off shifts and weekends. Drives service standards and activities to improve department score for patient satisfaction, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Monitors and analyzes work methods, staff scheduling and make appropriate adjustments, to assure a high level of service quality and cost effectiveness, • Maintains awareness/responsiveness of all emergency codes and disaster preparedness, coordinating when critical situations occur. Role models situational awareness, using teachable moments to improve safety., • Participates and/or leads and facilitates department process improvements. FINANCE ESSENTIAL FUNCTIONS • Attends daily care coordination rounds to facilitate patient progression. Manages bed closures and staffing allocation/cancellations to optimize efficiencies and reduce overtime., • Implements department strategies to achieve financial target and staffing needs. Mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas as appropriate. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Serves as a mentor/role model and actively participates in hospital quality, service and shared governance councils, making recommendations for improvements within and across departments/units, committees, and quality improvement initiatives. Supports change initiatives and adapts to unexpected changes., • Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the individual development plan (IDP) on an on-going basis. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* No TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area No, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of nursing, • Master’s degree preferred EXPERIENCE • Five years hospital experience in nursing; for HM internal, four years experience in nursing which includes HM performance that demonstrates progressive leadership abilities, i.e. charge nurse responsibilities LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute and, • Magnet-ANCC recognized certification (HM) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

This is a full-time day shift role which works five 8-hr shifts, Mon-Fri from 6:30am-3pm, no call. At Houston Methodist, the Perioperative Nurse Coordinator position is an experienced Operating Room Nurse, serving as a clinical resource, assumes leadership responsibilities with high-level contributions in direct patient interaction, functioning at the Expert level according to Benner's model of clinical practice. This position acts as the primary liaison between other departments, vendors, surgeons, anesthesia, and Operating Room (OR) staff, assisting management with the coordination and facilitation of care, process improvement, quality initiatives, and the overall growth of the perioperative program. The Perioperative Nurse Coordinator position provides patient care as an operating room nurse circulator or in a scrub role, as needed, and assists with providing breaks and lunches for staff. This position will assist with the standardization and efficiency of care for patients in the perioperative environment, evaluating direct and indirect costs. The Perioperative Nurse Coordinator position ensures appropriate and adequate resources are allocated for scheduled surgeries, including but not limited to appropriate staffing and staff skills set, supplies, instruments, and equipment. Responsibilities for the Perioperative Nurse Coordinator position may also include serving as charge nurse, leading unit, and shared governance activities, assessing perioperative needs related to practice and improvement opportunities, coordinating unit education, tailored training for specific procedures using specialty equipment, instrumentation, and supplies. The Perioperative Nurse Coordinator acts as a role model and mentor to other OR staff and a catalyst for change to enhance patient care and outcome. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Bachelor's degree or higher from an accredited school of Nursing, • Master’s degree preferred EXPERIENCE • Five years registered nurse experience in an operating room setting, • Six months in a previous leadership capacity, e.g., committee chair, charge nurse or coordinator preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • CNOR - Certified Operating Room Nurse (CCI) - Cardiovascular Credentialing International_PSV through National Commission for Certifying Agencies (NCCA) or the American Board for Specialty Nursing Certification (ABSNC) Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) as defined by unit/service line SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Demonstrates an effective community resource knowledge base and the judgment/ability to effectively select and coordinate available resources, including referrals to regulatory agencies, • Demonstrates highly developed and strong clinical, documentation, and analytical skills, • Displays professionalism, remains composed under stress, and takes responsibility for delivering on personal and organizational commitments, • Able to work independently; possess organization/time management and prioritization skills, • Demonstrates sound clinical problem solving and critical thinking skills regarding the functionality of surgical instrumentation, • Acts as effective change agent, • Strong assessment, organizational and problem-solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Provides coordination and leadership for ensuring overall perioperative workflow, quality, positive patient outcomes, high level of satisfaction for all stakeholders. Assists with coordinating case observations, orientations, preceptorships, clinical rotations, and other training in the department., • Develops strong relationships with physicians, vendors, and healthcare providers to assure effective communication in patient care. Serves as a liaison between ancillary departments, clinical specialists, physicians, and patients to ensure efficient patient flow for perioperative patients., • Communicates in a clear, positive, and effective manner to all health care team members, creating a climate free of fear by communicating and questioning, encouraging, and supporting others to do the same, constructively influencing team morale. Teaches others to critically think by verbally expressing rationale for decisions and following up by coaching and critiquing colleagues’ thought processes in complex situations., • Solicits feedback regarding other staff’s level of competence to ensure appropriate skill set is matched with assigned surgery in collaboration with the OR charge nurse. Collaborates with educators and vendors to provide timely in-services for the OR staff. Implements initiatives to improve department score for employee engagement. SERVICE ESSENTIAL FUNCTIONS • Collaborates with anesthesia, OR charge nurse, and OR management to maximize efficiency and flow of cases throughout the day utilizing one’s knowledge and expertise of the scheduled surgeries. Assists in managing and coordinating the effective scheduling of surgery in collaboration with OR team and Centralized Scheduling. Ensures all emergency and urgent add-on cases are communicated timely to the OR staff and other members of the team such as anesthesia, Sterile Processing staff, Pre-op, Perfusionists, ICU, Monitoring Tech, Cell Saver Tech, surgical assistants, etc. Performs frequent rounding in the operating rooms to check with and support staff, ascertain case duration timeframes, and respond accordingly. Provides input regarding OR block utilization and management., • Reviews the OR schedule in advance and addresses any potential issues and concerns. Assists with ensuring OR staff check rooms, putting away unused supplies, equipment, restocking, etc. Communicates directly with the surgeon, office staff, scheduling, vendors, and other entities to ensure everything is ready for the scheduled surgery. Validates potential revisions and accurately updates physician preference cards in a timely manner ensuring all involved staff and surgeon are aware of the changes., • Serves as instructor in continuing education or formal program and expert consultation. Assists and collaborates with educators to meet the educational needs of the staff and to develop informational/educational resources and programs related to relevant service lines, teaching nursing care principles, and advanced technical knowledge. Assists in the development of competency checklists that address aspects of the scrubbing and circulating roles during procedures. Assumes the role of an expert consultant. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Actively participates in a wide range of performance improvement activities/initiatives regarding surgery by identifying, presenting, and leading improvements in surgery or patient safety-related processes at department or hospital level. Collaborates with Quality Department and perioperative teams to identify key areas for clinical improvement, benchmarking performance against national standards where applicable, and developing actionable recommendations to enhance patient care. Works in collaboration with teams to provide solutions by participating in unit projects and shared governance activities. Role models situational awareness, using teachable moments to improve safety., • Serves as a clinical resource and leader for complex and/or highly specialized patient care situations to the Perioperative team and other health care professionals within the hospital and in the community. Provides direct patient care, as needed, as a nurse circulator or scrub role and leads the multidisciplinary team in the provision of patient care., • Contributes to the development of department and hospital standards and guidelines relevant to Perioperative patient care. Implements and monitors initiatives to improve compliance with designated core measure and metrics. Evaluates patient outcomes to ensure appropriate trends. Ensures appropriate data is collected and submitted to appropriate databases as assigned. Maintains interdepartmental accountability for systems-related issues that impact quality patient care. FINANCE ESSENTIAL FUNCTIONS • Identifies and promotes cost savings initiatives through active involvement and leadership with inventory management, evaluation of new products, surgeon preference card accuracy, and prevention of waste in collaboration with Supply Chain, OR team, surgeons, and others ensuring the highest quality of care is provided at the reasonable cost. Participates in decisions impacting operational and capital needs as appropriate. Assists in establishing departmental budget and allocation of appropriate resources., • Contributes to oversight of staffing and patient care resources taking into consideration the department’s financial and productivity goals. Ensures that all supply and implant charges are entered accurately and timely by staff and vendors. Implements department strategies to achieve efficiency and financial targets such as first case start times, turnover times, case durations, direct and indirect costs, etc. Mentors and encourages others to support these strategies for sustained success. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Actively participates in the marketing of assigned service lines directly or indirectly through various approved and effective methods. Collaborates with others in the development and sharing of information about the service lines at the department, hospital, System, and/or community setting., • Accepts and supports new and innovative technology with an open mind and willingness to learn, adapt, and utilize the technology per HM guidelines. Maintains personal and professional development through organization membership and other related avenues. Attends workshops and other educational programs to ensure awareness of current developments and trends., • Identifies and assumes responsibility of own learning needs, consults with healthcare team experts, and seeks continuing education opportunities to meet those needs. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor's degree or higher from an accredited school of Nursing, • Master’s degree preferred EXPERIENCE • Five years registered nurse experience in an operating room setting, • Six months in a previous leadership capacity, e.g., committee chair, charge nurse or coordinator preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • CNOR - Certified Operating Room Nurse (CCI) - Cardiovascular Credentialing International_PSV through National Commission for Certifying Agencies (NCCA) or the American Board for Specialty Nursing Certification (ABSNC) Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) as defined by unit/service line Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Manager Nursing position is responsible for 24-hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas(s) of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration. The Manager, Nursing position participates in committees, representing unit and Nursing in a positive manner. The position assists with developing and implementing performance initiatives, ensuring optimal patient safety, outcomes and customer satisfaction. This position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communication skills. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing EXPERIENCE • Three years’ experience in nursing, one year in a progressive leadership role in healthcare; for HM internal, two years’ experience in nursing which includes HM performance that demonstrates leadership abilities, i.e. charge nurse responsibilities, • Prior experience in Interventional Radiology is highly preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet - ANCC Recognized Certification (ANCC) within 1 year Preferred • ACLS - Advanced Cardiac Life Support or Instructor (AHA) As required by department, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) As required by department, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) As required by department KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message, • Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization, • Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved, • Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills, • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences, • Ability to work effectively in a fast paced environment, • Demonstrates flexibility and adaptability in the workplace, • Demonstrates problem solving skills to include investigation, identification of cause(s) and development of corrective action ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions., • Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem., • Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed., • Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators: action readiness score, tier level., • Establishes effective, two-way communication with staff, demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Assists staff with stress management practices. SERVICE ESSENTIAL FUNCTIONS • Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction., • Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department., • Serves as role model to staff, reinforcing principles of service orientation and ensuring that the focus is always on improving patient care and/or services, effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members, taking appropriate action and channeling concerns according to appropriate procedures., • Maintains ongoing interactions with patients, families, physicians, and staff on how to improve patient care and service provided. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable., • Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions., • Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety., • Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.)., • Prepares measurable goals and objectives that are consistent with Houston Methodist priorities, and develops action plans for achieving goals, incorporating collaborative efforts when appropriate. FINANCE ESSENTIAL FUNCTIONS • Assists in the development of department budget and ensures that the department operates in a cost-effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness., • Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Plans coverage of unit to maximize presence of management and staff. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures., • Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures., • Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals., • Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the individual development plan (IDP) on an ongoing basis. Conducts conversations with staff on their development and IDP. SUPPLEMENTAL REQUIREMENTS • WORK ATTIRE, • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing EXPERIENCE • Three years’ experience in nursing, one year in a progressive leadership role in healthcare; for HM internal, two years’ experience in nursing which includes HM performance that demonstrates leadership abilities, i.e. charge nurse responsibilities, • Prior experience in Interventional Radiology is highly preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet - ANCC Recognized Certification (ANCC) within 1 year Preferred • ACLS - Advanced Cardiac Life Support or Instructor (AHA) As required by department, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) As required by department, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) As required by department Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

Houston Methodist Willowbrook Hospital / Full-Time; Evening Shift (36 hours per week) Thursday - Saturday/ 10am - 10:30pm At Houston Methodist, the Case Manager (CM) position is a registered nurse (RN) responsible for comprehensively planning for case management, which includes care transitions and discharge planning of a targeted patient population on a designated unit(s) and/or service lines. This position works with the physicians and interprofessional health care team to facilitate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The CM position holds joint accountability with the social worker for discharge planning and continuity of care and assures that admission and continued stay are medically necessary, communicating clinical information to payors to ensure reimbursement. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section., • Bachelor’s degree preferred EXPERIENCE • Three years hospital nursing clinical experience, • Case management experience preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Knowledge of Medicare, Medicaid and Managed Care requirements, • Progressive knowledge of community resources, health care financial and payor requirements/issues, and eligibility for state, local and federal programs, • Progressive knowledge of discharge planning, utilization management, case management, performance improvement and managed care reimbursement, • Understanding of pre-acute and post-acute venues of care and post-acute community resources, • Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families, • Well versed in computer skills of the entire Microsoft Office Suite (Excel, Outlook, PowerPoint and Word), • Strong assessment, organizational and problem-solving skill ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Communicates in an active, positive and effective manner to all health care team members and reports pertinent patient care and family data in a comprehensive and unbiased manner; listens and responds to the ideas of others., • Collaborates with staff from the interprofessional health care team concerning safety data to improve outcomes and the safe transition of care. Uses a structured format for regular communication with patients and families., • Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability. SERVICE ESSENTIAL FUNCTIONS • Assesses all patients timely and thoroughly. Participates in daily Care Coordination Rounds (CCR), and identifies, communicates barriers to efficient patient throughput. Supports patients and families in preventing/resolving clinical or ethical issues., • Facilitates discharge planning activities for assigned patients and collaborates with the social worker and other members of the interprofessional health care team, as well as patient and family, on complex discharges. Maintains ownership of the discharge planning process on assigned units., • Initiates and facilitates referrals for home health care, hospice, and durable medical equipment. Consults with Social Worker Case Manager to assess psychosocial needs associated with transition to alternative levels of care, ensuring discharge disposition is to the appropriate level. Facilitates transfers. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Modifies care based on continuous evaluation of the patient’s condition, demonstrates clinical problem-solving and critical thinking, and makes decisions using evidence-based analytical approach. Documents accurate assessment and interventions efficiently and effectively., • Plans for routine discharge and elevates emergent situations. Manages usual patient assignment and other unit demands and anticipates/plans for potential problems., • Focuses on discharge domain by contributing to department and hospital targets for quality, patient satisfaction and safety measures. FINANCE ESSENTIAL FUNCTIONS • Performs review for medical necessity of admission, continued stay and resource use, appropriate level of care and program compliance using nationally recognized screening guidelines. Manages assigned patients in Observation Status, daily, informing physicians of timely disposition options to assure maximum benefits for patients and reimbursement for the hospital., • Applies approved utilization criteria to monitor appropriateness of admissions, level of care, resource utilization, and continued stay., • Participates in denial mitigation activities to ensure appropriate reimbursement for services rendered., • Contributes to meeting department and hospital financial target, with focus on length of stay. Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies areas for improvement based on understanding of evidence-based practice literature. Initiates evidence-based practice/performance improvement projects based on these observations and offers solutions by participating in unit projects and activities., • Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: No, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section., • Bachelor’s degree preferred EXPERIENCE • Three years hospital nursing clinical experience, • Case management experience preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Director Nursing position is responsible for the 24/7 management of the assigned nursing units and departments in terms of the quality of nursing care delivered, as well as for planning, organizing, leading and evaluating nursing services within area of specialty. This position provides leadership and oversight in the accomplishment of strategic and operational objectives of the Department of Nursing. The Director Nursing position provides strategic direction for nursing and business operations, responsible for establishing strategic and tactical plans for clinical services, new programs and human resource allocation. This position promotes a practice environment that empowers nurses to provide effective, compassionate, efficient and knowledgeable nursing care. The Director Nursing position works in cooperation with the Medical Staff to ensure regulations and accreditation standards are maintained. The Director position responsibilities include overseeing the activities of the department staff, ensuring quality, productivity, functional excellence and efficiency to accomplish strategic and operational objectives. In addition, this position is accountable for employee engagement, adequate staffing levels, budget development and compliance, staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree and Master’s degree one of which is nursing. If no current Master’s degree must obtain within two years; must be enrolled in a degree program at time of transfer/hire EXPERIENCE • Three years experience in a clinical setting, two of those years with people management experience LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • Magnet-ANCC Recognized Leadership Certification within 1 year KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or security, • Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization, • Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved, • Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills, • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences, • Extensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changes, • Demonstrates highly effective communication skills—strong written communications and platform presentation abilities, • Ability to work effectively in a fast-paced environment, • Demonstrates flexibility and adaptability in the workplace, • Capable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadership, • Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented, • Proficiency in spreadsheet, word processing, and presentation software, • Maintains a positive and supportive attitude and demeanor, • Professional handling of exposure to confidential/sensitive information ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Directs, develops and implements strategic and operational/high level projects and processes either through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives., • Oversees management of and ensures development for staff to meet overall objectives in terms of quality, service and cost effectiveness. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Directs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees., • Meets or exceeds threshold goal for department turnover and/or system metrics on employee engagement indicators., • Provides leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes., • Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals. Drives the promotion of teamwork within and between departments; participates and/or leads and facilitates department process improvements as needed., • Implements change, demonstrating the ability to motivate employees and follow through to ensure change in behavior has actually occurred., • Motivates staff, researching and implementing strategies to keep employees engaged while maintaining compliance in terms of the quality of nursing care delivered. SERVICE ESSENTIAL FUNCTIONS • Oversees department operations, designated projects, schedules and activities as needed to ensure that goals or objectives are accomplished within the prescribed time frame. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction., • Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department., • Maintains 24-hour/7-days a week accountability and authority for decisions regarding patient care, department operations and personnel management for designated unit(s). QUALITY/SAFETY ESSENTIAL FUNCTIONS • Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines. Responsible for staff maintenance of credentials and competencies, per accrediting/licensing agency and/or department guidelines as applicable., • Employs a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the department workflow and enhancing operations, using peer-to-peer accountability and identifying solutions via collaboration. Implements process improvements utilizing tools such as lean principles. Role models situational awareness, using teachable moments to improve safety., • Responsible for employee compliance to policies and procedures and performs associated actions upon non-compliance (i.e., licensure/certification compliance, focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.)., • Remains current and proficient with regulatory requirements for the provision of clinical services. Translates the requirements into operations to ensure compliance. Uses automated systems to access, transmit and produce information., • Coordinates the provision of comprehensive, interprofessional patient care that results in clinical excellence, optimal outcomes and maximum patient and family satisfaction. FINANCE ESSENTIAL FUNCTIONS • Develops and manages department operational and capital budgets, approvals, and ongoing maintenance of the department(s), ensuring operation in a cost-effective manner. Proactively identifies and plans for capital needs related to current equipment and future department projects. Ensures staffing plans and schedules meet department needs that reflect understanding of the importance of cost-effectiveness., • Creates department strategies to achieve financial target and staffing needs, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Projects anticipated volume and demand for resources, conducts cost analysis, analyzes, and monitors budget reports and variances, evaluating human and material resource utilization and making necessary adjustments. Analyzes and interprets complex data sets and reports (variance analysis, financial/quality, population specific reports). GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies and implements innovative solutions for practice or workflow changes to improve department, entity or system operations by leading unit projects and/or other department/ system-directed activities. Proactively leads task forces and committees. May represent HM at assigned community or professional organization meetings., • Drives change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. Partners effectively with stakeholders as appropriate., • Ensures own career discussions occur with appropriate management. Completes and updates My Development Plan (MDP) on an on-going basis. Conducts conversations with staff on their development and MDP. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: No, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree and Master’s degree one of which is nursing. If no current Master’s degree must obtain within two years; must be enrolled in a degree program at time of transfer/hire EXPERIENCE • Three years experience in a clinical setting, two of those years with people management experience LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • Magnet-ANCC Recognized Leadership Certification within 1 year Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

This full time position focusing on cardiac cases works Monday-Friday from 6:30am-3:00pm. At Houston Methodist, the Perioperative Nurse Coordinator position is an experienced Operating Room Nurse, serving as a clinical resource, assumes leadership responsibilities with high-level contributions in direct patient interaction, functioning at the Expert level according to Benner's model of clinical practice. This position acts as the primary liaison between other departments, vendors, surgeons, anesthesia, and Operating Room (OR) staff, assisting management with the coordination and facilitation of care, process improvement, quality initiatives, and the overall growth of the perioperative program. The Perioperative Nurse Coordinator position provides patient care as an operating room nurse circulator or in a scrub role, as needed, and assists with providing breaks and lunches for staff. This position will assist with the standardization and efficiency of care for patients in the perioperative environment, evaluating direct and indirect costs. The Perioperative Nurse Coordinator position ensures appropriate and adequate resources are allocated for scheduled surgeries, including but not limited to appropriate staffing and staff skills set, supplies, instruments, and equipment. Responsibilities for the Perioperative Nurse Coordinator position may also include serving as charge nurse, leading unit, and shared governance activities, assessing perioperative needs related to practice and improvement opportunities, coordinating unit education, tailored training for specific procedures using specialty equipment, instrumentation, and supplies. The Perioperative Nurse Coordinator acts as a role model and mentor to other OR staff and a catalyst for change to enhance patient care and outcome. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Bachelor's degree or higher from an accredited school of Nursing, • Master’s degree preferred EXPERIENCE • Five years registered nurse experience in an operating room setting, • Six months in a previous leadership capacity, e.g., committee chair, charge nurse or coordinator preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • CNOR - Certified Operating Room Nurse (CCI) - Cardiovascular Credentialing International_PSV through National Commission for Certifying Agencies (NCCA) or the American Board for Specialty Nursing Certification (ABSNC) Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) as defined by unit/service line SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Demonstrates an effective community resource knowledge base and the judgment/ability to effectively select and coordinate available resources, including referrals to regulatory agencies, • Demonstrates highly developed and strong clinical, documentation, and analytical skills, • Displays professionalism, remains composed under stress, and takes responsibility for delivering on personal and organizational commitments, • Able to work independently; possess organization/time management and prioritization skills, • Demonstrates sound clinical problem solving and critical thinking skills regarding the functionality of surgical instrumentation, • Acts as effective change agent, • Strong assessment, organizational and problem-solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Provides coordination and leadership for ensuring overall perioperative workflow, quality, positive patient outcomes, high level of satisfaction for all stakeholders. Assists with coordinating case observations, orientations, preceptorships, clinical rotations, and other training in the department., • Develops strong relationships with physicians, vendors, and healthcare providers to assure effective communication in patient care. Serves as a liaison between ancillary departments, clinical specialists, physicians, and patients to ensure efficient patient flow for perioperative patients., • Communicates in a clear, positive, and effective manner to all health care team members, creating a climate free of fear by communicating and questioning, encouraging, and supporting others to do the same, constructively influencing team morale. Teaches others to critically think by verbally expressing rationale for decisions and following up by coaching and critiquing colleagues’ thought processes in complex situations., • Solicits feedback regarding other staff’s level of competence to ensure appropriate skill set is matched with assigned surgery in collaboration with the OR charge nurse. Collaborates with educators and vendors to provide timely in-services for the OR staff. Implements initiatives to improve department score for employee engagement. SERVICE ESSENTIAL FUNCTIONS • Collaborates with anesthesia, OR charge nurse, and OR management to maximize efficiency and flow of cases throughout the day utilizing one’s knowledge and expertise of the scheduled surgeries. Assists in managing and coordinating the effective scheduling of surgery in collaboration with OR team and Centralized Scheduling. Ensures all emergency and urgent add-on cases are communicated timely to the OR staff and other members of the team such as anesthesia, Sterile Processing staff, Pre-op, Perfusionists, ICU, Monitoring Tech, Cell Saver Tech, surgical assistants, etc. Performs frequent rounding in the operating rooms to check with and support staff, ascertain case duration timeframes, and respond accordingly. Provides input regarding OR block utilization and management., • Reviews the OR schedule in advance and addresses any potential issues and concerns. Assists with ensuring OR staff check rooms, putting away unused supplies, equipment, restocking, etc. Communicates directly with the surgeon, office staff, scheduling, vendors, and other entities to ensure everything is ready for the scheduled surgery. Validates potential revisions and accurately updates physician preference cards in a timely manner ensuring all involved staff and surgeon are aware of the changes., • Serves as instructor in continuing education or formal program and expert consultation. Assists and collaborates with educators to meet the educational needs of the staff and to develop informational/educational resources and programs related to relevant service lines, teaching nursing care principles, and advanced technical knowledge. Assists in the development of competency checklists that address aspects of the scrubbing and circulating roles during procedures. Assumes the role of an expert consultant. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Actively participates in a wide range of performance improvement activities/initiatives regarding surgery by identifying, presenting, and leading improvements in surgery or patient safety-related processes at department or hospital level. Collaborates with Quality Department and perioperative teams to identify key areas for clinical improvement, benchmarking performance against national standards where applicable, and developing actionable recommendations to enhance patient care. Works in collaboration with teams to provide solutions by participating in unit projects and shared governance activities. Role models situational awareness, using teachable moments to improve safety., • Serves as a clinical resource and leader for complex and/or highly specialized patient care situations to the Perioperative team and other health care professionals within the hospital and in the community. Provides direct patient care, as needed, as a nurse circulator or scrub role and leads the multidisciplinary team in the provision of patient care., • Contributes to the development of department and hospital standards and guidelines relevant to Perioperative patient care. Implements and monitors initiatives to improve compliance with designated core measure and metrics. Evaluates patient outcomes to ensure appropriate trends. Ensures appropriate data is collected and submitted to appropriate databases as assigned. Maintains interdepartmental accountability for systems-related issues that impact quality patient care. FINANCE ESSENTIAL FUNCTIONS • Identifies and promotes cost savings initiatives through active involvement and leadership with inventory management, evaluation of new products, surgeon preference card accuracy, and prevention of waste in collaboration with Supply Chain, OR team, surgeons, and others ensuring the highest quality of care is provided at the reasonable cost. Participates in decisions impacting operational and capital needs as appropriate. Assists in establishing departmental budget and allocation of appropriate resources., • Contributes to oversight of staffing and patient care resources taking into consideration the department’s financial and productivity goals. Ensures that all supply and implant charges are entered accurately and timely by staff and vendors. Implements department strategies to achieve efficiency and financial targets such as first case start times, turnover times, case durations, direct and indirect costs, etc. Mentors and encourages others to support these strategies for sustained success. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Actively participates in the marketing of assigned service lines directly or indirectly through various approved and effective methods. Collaborates with others in the development and sharing of information about the service lines at the department, hospital, System, and/or community setting., • Accepts and supports new and innovative technology with an open mind and willingness to learn, adapt, and utilize the technology per HM guidelines. Maintains personal and professional development through organization membership and other related avenues. Attends workshops and other educational programs to ensure awareness of current developments and trends., • Identifies and assumes responsibility of own learning needs, consults with healthcare team experts, and seeks continuing education opportunities to meet those needs. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor's degree or higher from an accredited school of Nursing, • Master’s degree preferred EXPERIENCE • Five years registered nurse experience in an operating room setting, • Six months in a previous leadership capacity, e.g., committee chair, charge nurse or coordinator preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • CNOR - Certified Operating Room Nurse (CCI) - Cardiovascular Credentialing International_PSV through National Commission for Certifying Agencies (NCCA) or the American Board for Specialty Nursing Certification (ABSNC) Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) as defined by unit/service line Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

Houston Methodist Willowbrook Hospital - PRN (Tuesdays & Thursdays) 7:30am - 4:00pm At Houston Methodist, the Professional Development Generalist PRN position is responsible for the ongoing delivery of educational programs and activities. This position also participates in the assessment, planning/development, evaluation, and revision of educational activities. The Professional Development Generalist PRN position progressively develops competence in the facilitation of learning which incorporates educational design including the use of technology and simulation, adult learning principles, change management, and evidence-based practice into curriculum development in accordance with Houston Methodist policies and procedures and applicable regulatory requirements. This position serves as a resource/consultant for assigned area of responsibility. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of nursing, • Master’s degree preferred, in health or education field EXPERIENCE • Four years clinical experience, • Education experience preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet-ANCC Recognized Certification (HM) Preferred • ACLS - Advanced Cardiac Life Support or Instructor (AHA) or, • PALS - Pediatric Advanced Life Support or Instructor (AHA) KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Ability to build evidence-based practice into the clinical setting, • Demonstrates ability to plan, organize, and follow through on assignments and/or projects, • Exhibits leadership abilities including collaborative, consultative and coaching skills, • Ability to utilize adult learning theory; knowledge of current educational technologies, • Working knowledge of Microsoft products including PowerPoint, Word, Excel and Outlook, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Maintains knowledge of equipment set-up, maintenance and use in assigned clinical areas, • Works independently with limited direct supervision using the Nurse Practice Act, HMH Nursing policies and procedures, nursing standards, and professional judgment ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Promotes a positive workplace environment and contributes to a team-focused unit to achieve optimal departmental turnover/retention/employee engagement results/scores., • Collaborates with other health care professionals to promote positive communication techniques for problem resolution and/or impact achievement of identified goals including involvement in shared governance., • Functions as a liaison with the different departments to ensure appropriate distribution of educational services for staff growth, preparedness and competency., • Promotes professional practice by supporting and mentoring the transition-to-practice of interprofessional clinicians at every level. Acts as a coach and guide to support the professional development of clinicians. SERVICE ESSENTIAL FUNCTIONS • Participates in the assessment of educational needs across units/departments by utilizing available data and accreditation recommendations. Collaborates on designing, implementing, and evaluating programs to meet the identified needs of the staff, patients/families., • Serves as a clinical resource for complex and/or highly specialized patient care situations to patient care providers and other health care professionals within the hospital and in the community., • Provides effective hospital education, training and delivery to achieve performance outcomes for leading best practice and safe patient care. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Completes, coordinates, maintains, and submits, as indicated, all program records and reports in a timely fashion., • Participates in performance improvement activities to support department/entity goals., • Integrates evidence-based practice, instructional technology and adult learning theory into educational offerings. FINANCE ESSENTIAL FUNCTIONS • Self-motivated to independently manage time effectively and prioritize daily tasks to meet the needs of clinical areas and department. Completes activity/productivity & other reports on timely basis. Recommends solutions to achieve department financial objectives., • Positively impacts quality and finance outcomes at department and entity level by assuring efficient delivery of educational offerings meeting the clinical needs identified. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies/supports innovative means to ensure accessibility and availability of clinical education programs across shifts/departments., • Acts as a change agent. Participates in pertinent research activities and evidenced-based practice projects., • Attends workshops and other educational programs, to ensure awareness of current developments and trends. Expands individual nursing knowledge, completing and updating the individual development plan (IDP) on an on-going basis. SUPPLEMENTAL REQUIREMENTS • WORK ATTIRE, • Uniform: No, • Scrubs: No, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* No TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of nursing, • Master’s degree preferred, in health or education field EXPERIENCE • Four years clinical experience, • Education experience preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet-ANCC Recognized Certification (HM) Preferred • ACLS - Advanced Cardiac Life Support or Instructor (AHA) or, • PALS - Pediatric Advanced Life Support or Instructor (AHA) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN) who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the Charge Nurse position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Charge Nurse assumes leadership responsibilities with high-level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols, • Has knowledge of Nursing Unit’s Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores, • Demonstrates expertise in operating the electronic medical record, • Maintains level of professional contributions as defined in Clinical Career Path program guide ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models inter-professional communication, which includes active listening and teaching, and assists with staff stress management as needed. Improves departmental scores for turnover/retention on unit-based scorecard., • Role models fair and consistent leadership skills for effective team dynamics and team building strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptorships. Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other inter-professional healthcare team members. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Ensures effective collaboration with other departments regarding patient process issues., • Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, assisting with audits as needed, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Participates in initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Assists with audits as needed. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to departmental specifications., • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Provides input into unit resource utilization including unit capital and operational budget needs. Oversees shift by shift resource utilization through the allocation of staff, supplies and contributions to the patient throughput. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: Yes, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Registered Nurse (RN) PRN Labor & Delivery position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN PRN Labor & Delivery position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN PRN Labor & Delivery position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN PRN Labor & Delivery position demonstrates clinical competence when providing care, using technology, administering medications, performing procedures and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights. This position assumes leadership roles with progressive responsibility including but not limited to participating in or leading unit and shared governance initiatives, serving as charge nurse or preceptor to students or new employees, and possibly contributing to service line or hospital-wide initiatives in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Two years registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association within 4 months and, • NRP - Neonatal Resuscitation or Instructor (AHA,AAP) - American Heart Association and American Academy of Pediatrics within 4 months and, • FHMC - Fetal Heart Monitoring Cert - Int, Adv, or Instructor (AWHONN) - Association of Womens Health Obstetric and Neonatal Nurses within 4 months KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations as defined in orientation checklist and annual departmental competency checklist, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Maintains level of professional contributions as defined in Clinical Career Path program guide, • Working knowledge of Microsoft products including Outlook ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Uses therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team to collaborate on the plan of care., • Contributes to teamwork by awareness of overall unit acuity, consistently offering assistance, and responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Seeks guidance from and offers guidance to interprofessional health care team, when appropriate, and applies feedback to improve patient outcomes., • Implements staff education specific to patient populations and unit processes; coaches and mentors other staff and students. May include preceptorship. Uses peer-to-peer accountability towards improvement of department score for employee engagement. SERVICE ESSENTIAL FUNCTIONS • Follows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Conducts nursing assessments, assists with exams and treatment, and maintenance of medical records. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Develops, updates and communicates plan of care, including discharge, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient’s needs, abilities and preferences. Advocates on patient/family’s behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources., • Provides patient teaching based on learning needs, uses appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patient’s comprehension and adapts teaching methods accordingly., • Helps drive improvement of department score for patient satisfaction, through peer-to-peer accountability to service standards. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Follows the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document., • Follows the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Identifies areas of practice improvements with research-based evidence to achieve core measure and patient safety outcomes, supported by accurate documentation., • Provides and modifies care to complex patients and coordinates care with the interprofessional team based on evaluation of the patient’s condition, supported by accurate documentation. Utilizes clinical judgement, using an evidence-based analytical approach., • Improves quality and safety scores , through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional health care team. FINANCE ESSENTIAL FUNCTIONS • Displays self-motivation to independently manage time effectively, timely document care, minimize incidental overtime, and prioritize daily tasks. Provides input into the unit resource utilization including unit capital and operational budget needs., • Contributes towards meeting department financial targets through decreasing length of stay, optimizing efficiency and other areas according to department specifications. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies and presents areas for innovation, efficiency and improvement in patient care or unit operations using evidence-based practice literature. Offers innovative solutions through evidence-based practice/performance improvement projects and shared governance activities., • Champions new care pathways or service line implementation to improve service to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to shared governance and leadership. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Two years registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association within 4 months and, • NRP - Neonatal Resuscitation or Instructor (AHA,AAP) - American Heart Association and American Academy of Pediatrics within 4 months and, • FHMC - Fetal Heart Monitoring Cert - Int, Adv, or Instructor (AWHONN) - Association of Womens Health Obstetric and Neonatal Nurses within 4 months Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN), who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the Charge Nurse position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Charge Nurse assumes leadership responsibilities with high level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association and, • PALS - Pediatric Advanced Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association and, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 4 months Preferred, • Magnet - ANCC Recognized Certification or, • ENPC - Emergency Nursing Pediatric Certification (ENA) or, • TNCC - Trauma Nursing Core Course or Instructor (ENA) KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations., • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security., • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles., • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families., • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act., • Demonstrates proficient time management skills., • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols., • Has knowledge of Nursing Unit’s Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores., • Demonstrates expertise in operating the electronic medical record, • Maintains level of professional contributions as defined in Clinical Career Path program guide ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models inter-professional communication, which includes active listening and teaching, and assists with staff stress management as needed. Improves departmental scores for turnover/retention on unit-based scorecard., • Role models fair and consistent leadership skills for effective team dynamics and team building strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptor ships. Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other inter-professional healthcare team members. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Ensures effective collaboration with other departments regarding patient process issues., • Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, assisting with audits as needed, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Participates in initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Assists with audits as needed. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to departmental specifications., • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Provides input into unit resource utilization including unit capital and operational budget needs. Oversees shift by shift resource utilization through the allocation of staff, supplies and contributions to the patient throughput. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: Yes, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association and, • PALS - Pediatric Advanced Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association and, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 4 months Preferred, • Magnet - ANCC Recognized Certification or, • ENPC - Emergency Nursing Pediatric Certification (ENA) or, • TNCC - Trauma Nursing Core Course or Instructor (ENA) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Registered Nurse (RN) III position a licensed staff nurse, who as an advanced clinician, functions at the Proficient level according to Benner's model of clinical practice. The RN III position provides professional direct patient nursing care to a diverse patient population and is considered an expert in a specialty. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the RN III position assumes leadership responsibilities with high-level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, serving as charge nurse as needed, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited School of Nursing EXPERIENCE • Two years nursing experience in a healthcare environment, one year in the clinical field for which you will be working LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association and, • NRP - Neonatal Resuscitation or Instructor (AHA,AAP) - American Heart Association and American Academy of Pediatrics and, • FHMC - Fetal Heart Monitoring Cert - Int, Adv, or Instructor (AWHONN) - Association of Womens Health Obstetric and Neonatal Nurses and, • Magnet ANCC-recognized certification (HM) KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Demonstrates expertise in operating the electronic medical record, • Acts as effective change agent, • Uses therapeutic communication to establish a relationship with patients, families and interprofessional team to collaborate on the plan of care, • Strong assessment, organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their families, • Demonstrates proficient time management skills, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Maintains level of professional contributions as defined in Clinical Career Path program guide, • Working knowledge of Microsoft products including PowerPoint, Word, Excel, and Outlook ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Identifies staff development opportunities for professional growth of colleagues, provides coaching to meet identified goals. Acts as a model and coaches staff in effective verbal, non-verbal and written communication, which includes active listening and teaching. Provides oversight for student/new employee preceptorships., • Collaborates to foster healthy relationships in the work environment such as mitigation of conflict. Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability., • Improves nurse satisfaction by serving as a role model and mentor, facilitating teamwork with RNs, non-licensed and interprofessional staff, as evidenced by the annual RN-RN teamwork score and interprofessional relationship score. Provides recommendations to improve department scores for turnover/retention. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Develops, updates, and communicates plan of care, including discharge, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient’s needs, abilities, and preferences. Advocates on patient/family’s behalf to identify and resolve clinical and ethical concerns. Develops appropriate resources and supports unit practices and guidelines., • Develops and implements effective patient teaching strategies based on learning needs; uses appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patient’s comprehension and adapts teaching methods accordingly., • Drives department activities to improve department score for patient satisfaction, through peer-to-peer accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document. Provides care as the staff nurse leader to complex patients and leads the interprofessional health care team in implementing plan of care. Anticipates/prevents and recognize/resolves early declines in patient condition and emergent situations. Manages assignment of complex patients and other unit demands. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Role models highly developed assessment, clinical documentation, leadership, and analytical skills; integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes at unit or service line level. Contributes to development of service line and hospital standards and guidelines., • Leads and identifies opportunities for practice changes and performance improvement. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Leads initiatives to improve quality and safety scores, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Audits plan of care and audits other areas as needed. FINANCE ESSENTIAL FUNCTIONS • Models independent time management effectively and prioritization of daily tasks, minimizing incidental overtime. Collaborates with interprofessional health care team to facilitate patient throughput efficiently to meet organizational goals., • Implements department strategies to achieve financial target and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to department specifications. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as the clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. Supports change initiatives and adapts to unexpected changes., • Fosters identification and implementation of innovative solutions to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities., • Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited School of Nursing EXPERIENCE • Two years nursing experience in a healthcare environment, one year in the clinical field for which you will be working LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association and, • NRP - Neonatal Resuscitation or Instructor (AHA,AAP) - American Heart Association and American Academy of Pediatrics and, • FHMC - Fetal Heart Monitoring Cert - Int, Adv, or Instructor (AWHONN) - Association of Womens Health Obstetric and Neonatal Nurses and, • Magnet ANCC-recognized certification (HM) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

Houston Methodist Willowbrook Hospital At Houston Methodist, the Manager Case Management & Social Services RN position is responsible for functional and operational aspects of the Case Mgmt./Social Work department, an integrated, interprofessional department which supports caregivers to provide the highest quality, most clinically appropriate care to patients and while promoting the most cost-effective utilization of the hospital's resources. This position maintains accountability for level of unit performance and results, possessing the ability to interact with corporate and hospital administrators, medical staff, and defined customers related to the Case Mgmt. system. The Manager Case Mgmt./Social Work position is responsible for the Case Mgmt. reporting system to ensure organization priorities are appropriately addressed in all facilities. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/ government regulations. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing, • Master’s in nursing preferred EXPERIENCE • Five years experience in inpatient case management, social work or utilization management or in the managed care/payer environment, of which one year must have been in a people management role in healthcare; for HM candidates, four years experience in case management or social work, which includes HM performance that demonstrates progressive leadership abilities LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • Magnet ANCC-recognized Case Management Certification: ACHPN-HPCC or CCM or CMC or ACM-NBCM or CDCES or CHPN-HPCC or CMGT-BC or CM-ABOHN or CMCN or ANCC-NCM within 1 year KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message, • Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization, • Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved, • Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills, • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences, • Ability to work effectively in a fast paced environment, • Demonstrates flexibility and adaptability in the workplace, • Excellent analytical skills, • Advanced negotiation and mediation skills, • Advanced time management and prioritization skills, • Expert collaboration skills ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions., • Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem., • Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed., • Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators., • Provides leadership to ensure operational effectiveness and efficiency of admission, concurrent and retrospective utilization management and medical claims functions to meet and exceed service-level goals and contract requirements. SERVICE ESSENTIAL FUNCTIONS • Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction., • Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department., • Makes and executes decisions within delegated authority. Escalates issues to management for resolution as appropriate. Participates in resolving issues outside delegated scope of authority., • Maintains ongoing interactions with physicians and staff on how to improve patient care and service provided. Manages administrative issues effectively and timely, as well as, informs and provides pertinent information to physicians. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable., • Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions., • Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting accidents, near misses, and/or adverse events immediately per department protocol and identifying solutions via collaboration. Adopts LEAN principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety., • Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, inservices, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.)., • Supports maximization of Case Mgmt. system utilization, including length of stay (LOS), readmissions, and other KPIs as set by the organization. Strategizes and negotiates with the interprofessional team, patient and family, providers and payors about the care provided and the best course of action. Promotes self-care activities, autonomous decision making, active patient and family participation in treatment/care planning and health promotion., • Generates reports to identify trends and opportunities for process improvement. Develops audit reports to identify quality issues and areas for enhanced staff training. Evaluates department procedures and operations as they relate to care coordination and recommends changes to improve efficiency and effectiveness as appropriate., • Oversees the quality assurance and quality improvement processes related to admission, concurrent and retrospective UM and medical claims programs. Collaborates with medical and clinical leadership to implement new processes for enhancing service levels., • Proactively identifies case management and/or social work interventions and implements role descriptions and priority expectations to improve care coordination metrics (LOS reduction, discharges before 11am, readmission reduction, and other KPIs.). FINANCE ESSENTIAL FUNCTIONS • Assists in the development of department budget and ensures that the department operates in a cost effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient needs that reflect understanding of the importance of cost-effectiveness., • Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Manages utilization management (UM) programs including Medical Claims Review, Precertification and Reconsiderations and Appeals. Collaborates with the Director of Case Management/Social Svcs on criteria and policy and procedure development. Collaborates with Physician and Nursing leaders and external entities to develop, implement and evaluate UM programs and policies as directed and ensures UM programs are consistent with national accreditation guidelines. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed/shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures., • Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures., • Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals., • Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates My Development Plan (MDP) on an on-going basis. Conducts conversations with staff on their development., • Recommends appropriate uses for the Case Management system, coordinating initial training for new users and ongoing training department staff of system upgrades, changes, and new functions as necessary. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: No, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing, • Master’s in nursing preferred EXPERIENCE • Five years experience in inpatient case management, social work or utilization management or in the managed care/payer environment, of which one year must have been in a people management role in healthcare; for HM candidates, four years experience in case management or social work, which includes HM performance that demonstrates progressive leadership abilities LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • Magnet ANCC-recognized Case Management Certification: ACHPN-HPCC or CCM or CMC or ACM-NBCM or CDCES or CHPN-HPCC or CMGT-BC or CM-ABOHN or CMCN or ANCC-NCM within 1 year Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Clinical Resource Nurse position is a population-specific clinician, patient/client advocate responsible for assisting patients/families navigate the complex health care system in an organized, effective and efficient manner within the variety of Hospital programs. This position will assist with the standardization and efficiency of care for patients in the assigned service line/unit throughout the continuum of patient care. The Clinical Resource Nurse position models patient-centered care and assumes leadership responsibilities with high level contributions in direct patient interaction, the unit, the service line, and across the organization. This position assists management with the coordination of program education and assists with the overall growth of the service line program. Responsibilities for the Clinical Resource Nurse position may also include leading unit and shared governance activities, assessing service line/unit-based needs related to practice and improvement opportunities, and serving as a clinical resource for both service line program and hospital staff as well as evaluation of direct costs and patient outcomes. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of nursing EXPERIENCE • Three years experience with direct clinical nursing patient care in an acute care or specialty setting, • Leadership, Charge or Coordinator experience LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet-ANCC recognized certification (HM) within 1 year KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong psychosocial assessment and clinical skills, • Demonstrates an effective community resource knowledge base and the judgment/ability to effectively select and coordinate available resources, including referrals to regulatory agencies, • Embodies the behaviors associated with the Leadership, Art and Science of Nursing (identified in Duties and Responsibilities) at the Proficient level according to Benner’s model of clinical practice, • Displays professionalism, remains composed under stress, and takes responsibility for delivering on personal and organizational commitments, • Able to work independently; possess organization/time management and prioritization skills ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Develops strong relationships with physicians and healthcare providers to assure effective communication in patient care. Serves as a liaison between ancillary departments, clinicians, physicians and patients to ensure efficient patient flow for service line patients., • Functions as a subject matter expert consultant to interprofessional team members through provision of advanced assessment skills for care. Develops educational information for the nursing units. Teaches others to critically think by verbally expressing rationale for decisions and following up by coaching and critiquing colleagues’ thought processes in complex situations., • Serves as a patient advocate in preventing/resolving ethical issues. Facilitates interventions to relieve the patient’s/family spiritual distress., • Contributes to improving nurse satisfaction/engagement by serving as a role model and mentor, coaching staff in effective verbal, non-verbal and written communication, which includes active listening, and facilitating teamwork with RNs, non-licensed and interprofessional staff, as evidenced by the annual RN-RN teamwork score and interprofessional relationship score. SERVICE ESSENTIAL FUNCTIONS • Coordinates aspects of patient care and development into the population-specific program through personalized interaction., • Assists patient care staff or may directly educate the patient and family on disease-specific guidelines and treatment options to enable patient-led treatment decisions. Educates and/or facilitates patient on introduction to program, resource referrals, and counseling., • Develops informational/educational resources and programs related to program services, teaching nursing care principles, advanced technical knowledge, and provides formal education to groups outside the unit., • Strives to exceed patients and coworkers’ expectations. Drives department activities to improve department score for patient satisfaction on unit-based scorecard, through peer-to-peer accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Actively participates in a wide range of performance improvement activities by recommending and leading improvements in patient safety-related processes at unit or service line level. Identifies key clinical priorities for improvement in the service line and compares clinical outcomes to national benchmarks and makes recommendations for improvement., • Serves as a clinical resource for complex and/or highly specialized patient care situations to patient care providers and other health care professionals within the hospital and in the community. May provide clinical expertise on patient care, as needed, as the staff nurse leader to service line patients and leads the interprofessional team in implementing plan of care., • Contributes to development of service line, hospital standards and guidelines; implements and monitors service line initiatives that improve designated core measure compliance. Involved in various data management activities, which may include abstraction, analysis and presentation. Insures appropriate data is collected and submitted to appropriate databases for service lines supported. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, and other areas according to department specifications., • Participates in decisions impacting operational and capital needs as appropriate. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Leads and identifies opportunities for practice changes. Develops, facilitates and participates with others in identifying needs, developing, presenting and implementing educational programs within the assigned service line areas for hospital health care providers, patients, families and/or community groups., • Attends workshops and other educational programs, to ensure awareness of current developments and trends. Stays up to date with professional organizations standards and submit abstracts to national conferences. Incorporates evidence-based practices which are presented to shared governance and leadership. Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Completes and updates the individual development plan (IDP) on an on-going basis SUPPLEMENTAL REQUIREMENTS • WORK ATTIRE, • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of nursing EXPERIENCE • Three years experience with direct clinical nursing patient care in an acute care or specialty setting, • Leadership, Charge or Coordinator experience LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet-ANCC recognized certification (HM) within 1 year Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Manager Nursing position is responsible for 24-hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas(s) of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration. The Manager, Nursing position participates in committees, representing unit and Nursing in a positive manner. The position assists with developing and implementing performance initiatives, ensuring optimal patient safety, outcomes and customer satisfaction. This position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communication skills. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing EXPERIENCE • Three years’ experience in nursing, one year in a progressive leadership role in healthcare; for HM internal, two years’ experience in nursing which includes HM performance that demonstrates leadership abilities, i.e. charge nurse responsibilities LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet - ANCC Recognized Certification (ANCC) within 1 year Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) As required by department, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) As required by department, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) As required by department KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message, • Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization, • Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved, • Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills, • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences, • Ability to work effectively in a fast paced environment, • Demonstrates flexibility and adaptability in the workplace, • Demonstrates problem solving skills to include investigation, identification of cause(s) and development of corrective action ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions., • Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem., • Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed., • Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators: action readiness score, tier level., • Establishes effective, two-way communication with staff, demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Assists staff with stress management practices. SERVICE ESSENTIAL FUNCTIONS • Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction., • Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department., • Serves as role model to staff, reinforcing principles of service orientation and ensuring that the focus is always on improving patient care and/or services, effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members, taking appropriate action and channeling concerns according to appropriate procedures., • Maintains ongoing interactions with patients, families, physicians, and staff on how to improve patient care and service provided. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable., • Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions., • Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety., • Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.)., • Prepares measurable goals and objectives that are consistent with Houston Methodist priorities, and develops action plans for achieving goals, incorporating collaborative efforts when appropriate. FINANCE ESSENTIAL FUNCTIONS • Assists in the development of department budget and ensures that the department operates in a cost-effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness., • Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Plans coverage of unit to maximize presence of management and staff. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures., • Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures., • Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals., • Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the individual development plan (IDP) on an ongoing basis. Conducts conversations with staff on their development and IDP. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing EXPERIENCE • Three years’ experience in nursing, one year in a progressive leadership role in healthcare; for HM internal, two years’ experience in nursing which includes HM performance that demonstrates leadership abilities, i.e. charge nurse responsibilities LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet - ANCC Recognized Certification (ANCC) within 1 year Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) As required by department, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) As required by department, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) As required by department Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN) who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the Charge Nurse position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Charge Nurse assumes leadership responsibilities with high-level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred • Magnet - ANCC Recognized Certification, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols, • Has knowledge of Nursing Unit’s Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores, • Demonstrates expertise in operating the electronic medical record, • Maintains level of professional contributions as defined in Clinical Career Path program guide ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models inter-professional communication, which includes active listening and teaching, and assists with staff stress management as needed. Improves departmental scores for turnover/retention on unit-based scorecard., • Role models fair and consistent leadership skills for effective team dynamics and team building strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptorships. Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other inter-professional healthcare team members. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Ensures effective collaboration with other departments regarding patient process issues., • Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, assisting with audits as needed, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Participates in initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Assists with audits as needed. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to departmental specifications., • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Provides input into unit resource utilization including unit capital and operational budget needs. Oversees shift by shift resource utilization through the allocation of staff, supplies and contributions to the patient throughput. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. SUPPLEMENTAL REQUIREMENTS • WORK ATTIRE, • Uniform: Yes, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred • Magnet - ANCC Recognized Certification, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Manager Nursing position is responsible for 24-hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas(s) of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration. The Manager, Nursing position participates in committees, representing unit and Nursing in a positive manner. The position assists with developing and implementing performance initiatives, ensuring optimal patient safety, outcomes and customer satisfaction. This position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communication skills. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing EXPERIENCE • Three years’ experience in nursing, one year in a progressive leadership role in healthcare; for HM internal, two years’ experience in nursing which includes HM performance that demonstrates leadership abilities, i.e. charge nurse responsibilities LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet - ANCC Recognized Certification (ANCC) within 1 year Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) As required by department, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) As required by department, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) As required by department KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message, • Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization, • Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved, • Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills, • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences, • Ability to work effectively in a fast paced environment, • Demonstrates flexibility and adaptability in the workplace, • Demonstrates problem solving skills to include investigation, identification of cause(s) and development of corrective action ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions., • Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem., • Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed., • Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators: action readiness score, tier level., • Establishes effective, two-way communication with staff, demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Assists staff with stress management practices. SERVICE ESSENTIAL FUNCTIONS • Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction., • Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department., • Serves as role model to staff, reinforcing principles of service orientation and ensuring that the focus is always on improving patient care and/or services, effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members, taking appropriate action and channeling concerns according to appropriate procedures., • Maintains ongoing interactions with patients, families, physicians, and staff on how to improve patient care and service provided. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable., • Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions., • Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety., • Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.)., • Prepares measurable goals and objectives that are consistent with Houston Methodist priorities, and develops action plans for achieving goals, incorporating collaborative efforts when appropriate. FINANCE ESSENTIAL FUNCTIONS • Assists in the development of department budget and ensures that the department operates in a cost-effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness., • Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Plans coverage of unit to maximize presence of management and staff. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures., • Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures., • Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals., • Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the individual development plan (IDP) on an ongoing basis. Conducts conversations with staff on their development and IDP. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing EXPERIENCE • Three years’ experience in nursing, one year in a progressive leadership role in healthcare; for HM internal, two years’ experience in nursing which includes HM performance that demonstrates leadership abilities, i.e. charge nurse responsibilities LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet - ANCC Recognized Certification (ANCC) within 1 year Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) As required by department, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) As required by department, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) As required by department Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

This full time, day shift position works three, 12-hour shifts per week from 5:30am-6:00pm (during weekdays), plus holiday and disaster preparedness call. At Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN), who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the Charge Nurse position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Charge Nurse assumes leadership responsibilities with high level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association Preferred, • PALS - Pediatric Advanced Life Support or Instructor (AHA) if pediatric care within 4 months, • Magnet - ANCC Recognized Certification KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols, • Has knowledge of Nursing Unit’s Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores, • Demonstrates expertise in operating the electronic medical record, • Maintains level of professional contributions as defined in Clinical Career Path program guide ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models inter-professional communication, which includes active listening and teaching, and assists with staff stress management as needed. Improves departmental scores for turnover/retention on unit-based scorecard., • Role models fair and consistent leadership skills for effective team dynamics and team building strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptor ships. Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other inter-professional healthcare team members. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Ensures effective collaboration with other departments regarding patient process issues., • Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, assisting with audits as needed, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Participates in initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Assists with audits as needed. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to departmental specifications., • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Provides input into unit resource utilization including unit capital and operational budget needs. Oversees shift by shift resource utilization through the allocation of staff, supplies and contributions to the patient throughput. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: Yes, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association Preferred, • PALS - Pediatric Advanced Life Support or Instructor (AHA) if pediatric care within 4 months, • Magnet - ANCC Recognized Certification Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Clinical Resource Nurse position is a population-specific clinician, patient/client advocate responsible for assisting patients/families navigate the complex health care system in an organized, effective and efficient manner within the variety of Hospital programs. This position will assist with the standardization and efficiency of care for patients in the assigned service line/unit throughout the continuum of patient care. The Clinical Resource Nurse position models patient-centered care and assumes leadership responsibilities with high level contributions in direct patient interaction, the unit, the service line, and across the organization. This position assists management with the coordination of program education and assists with the overall growth of the service line program. Responsibilities for the Clinical Resource Nurse position may also include leading unit and shared governance activities, assessing service line/unit-based needs related to practice and improvement opportunities, and serving as a clinical resource for both service line program and hospital staff as well as evaluation of direct costs and patient outcomes. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of nursing EXPERIENCE • Three years experience with direct clinical nursing patient care in an acute care or specialty setting, • Leadership, Charge or Coordinator experience LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet-ANCC recognized certification (HM) within 1 year KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong psychosocial assessment and clinical skills, • Demonstrates an effective community resource knowledge base and the judgment/ability to effectively select and coordinate available resources, including referrals to regulatory agencies, • Embodies the behaviors associated with the Leadership, Art and Science of Nursing (identified in Duties and Responsibilities) at the Proficient level according to Benner’s model of clinical practice, • Displays professionalism, remains composed under stress, and takes responsibility for delivering on personal and organizational commitments, • Able to work independently; possess organization/time management and prioritization skills ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Develops strong relationships with physicians and healthcare providers to assure effective communication in patient care. Serves as a liaison between ancillary departments, clinicians, physicians and patients to ensure efficient patient flow for service line patients., • Functions as a subject matter expert consultant to interprofessional team members through provision of advanced assessment skills for care. Develops educational information for the nursing units. Teaches others to critically think by verbally expressing rationale for decisions and following up by coaching and critiquing colleagues’ thought processes in complex situations., • Serves as a patient advocate in preventing/resolving ethical issues. Facilitates interventions to relieve the patient’s/family spiritual distress., • Contributes to improving nurse satisfaction/engagement by serving as a role model and mentor, coaching staff in effective verbal, non-verbal and written communication, which includes active listening, and facilitating teamwork with RNs, non-licensed and interprofessional staff, as evidenced by the annual RN-RN teamwork score and interprofessional relationship score. SERVICE ESSENTIAL FUNCTIONS • Coordinates aspects of patient care and development into the population-specific program through personalized interaction., • Assists patient care staff or may directly educate the patient and family on disease-specific guidelines and treatment options to enable patient-led treatment decisions. Educates and/or facilitates patient on introduction to program, resource referrals, and counseling., • Develops informational/educational resources and programs related to program services, teaching nursing care principles, advanced technical knowledge, and provides formal education to groups outside the unit., • Strives to exceed patients and coworkers’ expectations. Drives department activities to improve department score for patient satisfaction on unit-based scorecard, through peer-to-peer accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Actively participates in a wide range of performance improvement activities by recommending and leading improvements in patient safety-related processes at unit or service line level. Identifies key clinical priorities for improvement in the service line and compares clinical outcomes to national benchmarks and makes recommendations for improvement., • Serves as a clinical resource for complex and/or highly specialized patient care situations to patient care providers and other health care professionals within the hospital and in the community. May provide clinical expertise on patient care, as needed, as the staff nurse leader to service line patients and leads the interprofessional team in implementing plan of care., • Contributes to development of service line, hospital standards and guidelines; implements and monitors service line initiatives that improve designated core measure compliance. Involved in various data management activities, which may include abstraction, analysis and presentation. Insures appropriate data is collected and submitted to appropriate databases for service lines supported. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, and other areas according to department specifications., • Participates in decisions impacting operational and capital needs as appropriate. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Leads and identifies opportunities for practice changes. Develops, facilitates and participates with others in identifying needs, developing, presenting and implementing educational programs within the assigned service line areas for hospital health care providers, patients, families and/or community groups., • Attends workshops and other educational programs, to ensure awareness of current developments and trends. Stays up to date with professional organizations standards and submit abstracts to national conferences. Incorporates evidence-based practices which are presented to shared governance and leadership. Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Completes and updates the individual development plan (IDP) on an on-going basis SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of nursing EXPERIENCE • Three years experience with direct clinical nursing patient care in an acute care or specialty setting, • Leadership, Charge or Coordinator experience LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet-ANCC recognized certification (HM) within 1 year Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Registered Nurse (RN) PRN Oncology position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN PRN Oncology position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN PRN Oncology position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN PRN Oncology position demonstrates clinical competence when providing care, using technology, administering medications, performing procedures and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights. This position assumes leadership roles with progressive responsibility including but not limited to participating in or leading unit and shared governance initiatives, serving as charge nurse or preceptor to students or new employees, and possibly contributing to service line or hospital-wide initiatives in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Two years registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Chemotherapy certification: FCIA or ONS-CICC, or ONS-CICR, or ONS-FCBA (current incumbents have 6 months) within 4 months Preferred, • Magnet - ANCC Recognized Certification KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations as defined in orientation checklist and annual departmental competency checklist, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Maintains level of professional contributions as defined in Clinical Career Path program guide, • Working knowledge of Microsoft products including Outlook ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Uses therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team to collaborate on the plan of care., • Contributes to teamwork by awareness of overall unit acuity, consistently offering assistance, and responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Seeks guidance from and offers guidance to interprofessional health care team, when appropriate, and applies feedback to improve patient outcomes., • Implements staff education specific to patient populations and unit processes; coaches and mentors other staff and students. May include preceptorship. Uses peer-to-peer accountability towards improvement of department score for turnover/retention/employee engagement on unit-based scorecard. SERVICE ESSENTIAL FUNCTIONS • Follows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Conducts nursing assessments, assists with exams and treatment, and maintenance of medical records. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Develops, updates and communicates plan of care, including discharge, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient’s needs, abilities and preferences. Advocates on patient/family’s behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources., • Provides patient teaching based on learning needs, uses appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patient’s comprehension and adapts teaching methods accordingly., • Helps drive improvement of department score for patient satisfaction on unit-based scorecard, through peer-to-peer accountability to service standards. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Follows the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document., • Follows the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Identifies areas of practice improvements with research-based evidence to achieve core measure and patient safety outcomes, supported by accurate documentation., • Provides and modifies care to complex patients and coordinates care with the interprofessional team based on evaluation of the patient’s condition, supported by accurate documentation. Utilizes clinical judgement, using an evidence-based analytical approach., • Improves quality and safety scores on the unit-based scorecard, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional health care team. FINANCE ESSENTIAL FUNCTIONS • Displays self-motivation to independently manage time effectively, timely document care, minimize incidental overtime, and prioritize daily tasks. Provides input into the unit resource utilization including unit capital and operational budget needs., • Contributes towards meeting department financial targets on unit-based scorecard through decreasing length of stay, optimizing efficiency and other areas according to department specifications. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies and presents areas for innovation, efficiency and improvement in patient care or unit operations using evidence-based practice literature. Offers innovative solutions through evidence-based practice/performance improvement projects and shared governance activities., • Champions new care pathways or service line implementation to improve service to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to shared governance and leadership. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Two years registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Chemotherapy certification: FCIA or ONS-CICC, or ONS-CICR, or ONS-FCBA (current incumbents have 6 months) within 4 months Preferred, • Magnet - ANCC Recognized Certification Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Registered Nurse (RN) PRN Neurology position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN PRN Neurology position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN PRN Neurology position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN PRN Neurology position demonstrates clinical competence when providing care, using technology, administering medications, performing procedures and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights. This position assumes leadership roles with progressive responsibility including but not limited to participating in or leading unit and shared governance initiatives, serving as charge nurse or preceptor to students or new employees, and possibly contributing to service line or hospital-wide initiatives in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Two years registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations as defined in orientation checklist and annual departmental competency checklist, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Maintains level of professional contributions as defined in Clinical Career Path program guide, • Working knowledge of Microsoft products including Outlook ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Uses therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team to collaborate on the plan of care., • Contributes to teamwork by awareness of overall unit acuity, consistently offering assistance, and responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Seeks guidance from and offers guidance to interprofessional health care team, when appropriate, and applies feedback to improve patient outcomes., • Implements staff education specific to patient populations and unit processes; coaches and mentors other staff and students. May include preceptorship. Uses peer-to-peer accountability towards improvement of department score for turnover/retention/employee engagement on unit-based scorecard. SERVICE ESSENTIAL FUNCTIONS • Follows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Conducts nursing assessments, assists with exams and treatment, and maintenance of medical records. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Develops, updates and communicates plan of care, including discharge, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient’s needs, abilities and preferences. Advocates on patient/family’s behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources., • Provides patient teaching based on learning needs, uses appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patient’s comprehension and adapts teaching methods accordingly., • Helps drive improvement of department score for patient satisfaction on unit-based scorecard, through peer-to-peer accountability to service standards. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Follows the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document., • Follows the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Identifies areas of practice improvements with research-based evidence to achieve core measure and patient safety outcomes, supported by accurate documentation., • Provides and modifies care to complex patients and coordinates care with the interprofessional team based on evaluation of the patient’s condition, supported by accurate documentation. Utilizes clinical judgement, using an evidence-based analytical approach., • Improves quality and safety scores on the unit-based scorecard, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional health care team. FINANCE ESSENTIAL FUNCTIONS • Displays self-motivation to independently manage time effectively, timely document care, minimize incidental overtime, and prioritize daily tasks. Provides input into the unit resource utilization including unit capital and operational budget needs., • Contributes towards meeting department financial targets on unit-based scorecard through decreasing length of stay, optimizing efficiency and other areas according to department specifications. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies and presents areas for innovation, efficiency and improvement in patient care or unit operations using evidence-based practice literature. Offers innovative solutions through evidence-based practice/performance improvement projects and shared governance activities., • Champions new care pathways or service line implementation to improve service to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to shared governance and leadership. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Two years registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Nursing Supervisor position is responsible for 24-hour comprehensive operational delivery and quality of patient care provided in the designated areas(s) of responsibility in conjunction with Manager and Director. This position assists with developing and implementing performance initiatives to ensure optimal patient safety and outcomes and customer satisfaction. The Nursing Supervisor position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communications skills. This position fosters interdepartmental/ interdisciplinary collaboration and participates in committees, representing unit and Nursing in a positive manner. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor's degree or higher from an accredited School of Nursing EXPERIENCE • Two years of nursing experience LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association Preferred, • Magnet - ANCC Recognized Certification SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Creates and maintains an environment of collaboration by mentoring and role modeling teamwork within the department. Effectively interacts within and between departments ensuring seamless flow of information/communication., • Consults with department leadership on coaching/corrective counseling, and staff performance to achieve desired outcomes. Conducts new hire feedback sessions and provides recognition/commendations, as appropriate., • Participates in management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees. Provides development and mentoring of staff. Ensures that all department personnel are properly trained and complies with all policies and procedures. Assists with meeting or exceeding threshold goal for department turnover., • Role models clear and professional communication to facilitate problem resolution to achieve mutual understanding. Teaches others to critically think by verbally expressing rationale for decisions and follows up consistently. SERVICE ESSENTIAL FUNCTIONS • Ensures that daily flex team operations are conducted in accordance with HM department policies and procedures. Proactively monitors coverage of unit to maximize presence of management and staff.., • Responds to patient and employee concerns, taking appropriate action and escalating to leadership according to appropriate procedures., • Leads and maintains high customer satisfaction while providing the highest level of service and patient care. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Employs a proactive approach in the optimization positive outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, and identifying solutions via collaboration. Role models situational awareness using teachable moments to improve safety. Participates in department process improvements and identifies opportunities for corrective action. Participates in investigations as a result of the root cause analysis process as assigned by manager., • Monitors self and ensures employee compliance with competencies, credentials, in-services, policies and procedures and assists management with associated actions upon non-compliance., • Facilitates and participates in annual in-service training and focal point review process according to policies and procedures. Follows all safety rules while on the job. Reports accidents promptly and corrects minor hazards. FINANCE ESSENTIAL FUNCTIONS • Assists in the management of essential and non-essential department expenditures to achieve financial target through optimization of productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Manages staffing needs including scheduling, time off requests and time keeping. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Implements change, demonstrating the ability to motivate employees and follow through to ensure change in behavior has actually occurred. Supports Houston Methodist and department goals and vision. Identifies industry trends and implements innovative solutions for practice or workflow changes to improve department operations., • Participates in hospital-based activities, operating as magnet champion and shared governance leader. Ensures the flex team is well represented in shared governance processes and hospital wide committees and task forces. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: No, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* No TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor's degree or higher from an accredited School of Nursing EXPERIENCE • Two years of nursing experience LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association Preferred, • Magnet - ANCC Recognized Certification Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Manager Nursing position is responsible for 24-hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas(s) of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration. The Manager, Nursing position participates in committees, representing unit and Nursing in a positive manner. The position assists with developing and implementing performance initiatives, ensuring optimal patient safety, outcomes and customer satisfaction. This position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communication skills. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing EXPERIENCE • Three years’ experience in nursing, one year in a progressive leadership role in healthcare; for HM internal, two years’ experience in nursing which includes HM performance that demonstrates leadership abilities, i.e. charge nurse responsibilities LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet - ANCC Recognized Certification (ANCC) Preferred • ACLS - Advanced Cardiac Life Support or Instructor (AHA) As required by department, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) As required by department, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) As required by department SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message, • Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization, • Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved, • Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills, • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences, • Ability to work effectively in a fast paced environment, • Demonstrates flexibility and adaptability in the workplace, • Demonstrates problem solving skills to include investigation, identification of cause(s) and development of corrective action ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions., • Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem., • Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed., • Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators: action readiness score, tier level., • Establishes effective, two-way communication with staff, demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Assists staff with stress management practices. SERVICE ESSENTIAL FUNCTIONS • Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction., • Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department., • Serves as role model to staff, reinforcing principles of service orientation and ensuring that the focus is always on improving patient care and/or services, effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members, taking appropriate action and channeling concerns according to appropriate procedures., • Maintains ongoing interactions with patients, families, physicians, and staff on how to improve patient care and service provided. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable., • Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions., • Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety., • Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.)., • Prepares measurable goals and objectives that are consistent with Houston Methodist priorities, and develops action plans for achieving goals, incorporating collaborative efforts when appropriate. FINANCE ESSENTIAL FUNCTIONS • Assists in the development of department budget and ensures that the department operates in a cost-effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness., • Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Plans coverage of unit to maximize presence of management and staff. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures., • Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures., • Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals., • Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the individual development plan (IDP) on an ongoing basis. Conducts conversations with staff on their development and IDP. SUPPLEMENTAL REQUIREMENTS • WORK ATTIRE, • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing EXPERIENCE • Three years’ experience in nursing, one year in a progressive leadership role in healthcare; for HM internal, two years’ experience in nursing which includes HM performance that demonstrates leadership abilities, i.e. charge nurse responsibilities LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet - ANCC Recognized Certification (ANCC) Preferred • ACLS - Advanced Cardiac Life Support or Instructor (AHA) As required by department, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) As required by department, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) As required by department Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Social Worker II (SW II) position comprehensively provides compassionate, clinical social work, psychosocial assessments, diagnosis and treatments, and complex discharge planning to patients and their families of a targeted patient population on a designated unit(s). In collaboration with physicians and the interprofessional health care team, this position sensitizes other health care providers to the social and emotional aspects of a patient's illness to collaboratively facilitate efficient quality care and achievement of desired treatment outcomes and affect positive patient and family outcomes. This position uses case management skills to help patients and their families address and resolve the social, financial and psychological problems related to their health condition. The SW II position holds joint accountability with case manager, assuring that psychosocial and continuing care issues are addressed and treated as needed across the continuum of care and has responsibility for unit or departmental social work program development. This position serves as a hospital-wide, service-line leader for psychosocial related issues, complex discharge planning activities, and population disease management. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Master's degree in social work from accredited university EXPERIENCE • Three (3) years social services experience in a healthcare setting LICENSES AND CERTIFICATIONS Required • LMSW - Licensed Medical Social Worker - State Licensure - Texas Department of Licensing and Regulation_PSV and, • Magnet ANCC-recognized Case Management certification SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Knowledge of community resources and health care financial and payer issues, and eligibility for state, local and federal programs, • Maintains individual competencies around critical Social Work functions including; payor rules and regulations, psycho-social assessments and discharge planning methods, • Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families, • Well versed in computer skills of the entire Microsoft Office Suite (Access, Excel, Outlook, PowerPoint and Word), • Critical thinking, collaboration, negotiation, and mediation skills, • Time management and prioritization skills, • Adherence to the clinical practice standards set forth by NASW practice standards for healthcare settings and more specifically in hospitals and medical centers, • Maintains level of professional contributions as defined in Career Path program ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Role models communication in an active, positive and effective manner to all health care team members and reports pertinent patient care and family data in a comprehensive and unbiased manner, listens and responds to the ideas of others. Uses therapeutic communication to establish a relationship with patients and families and communicates the discharge plan, facilitating transitions and hand-offs. Supports patients and families in clinical or ethical issues., • Provides staff education specific to patient populations and departmental processes. Functions as a preceptor and mentor to new employees. Identifies opportunities for professional growth of self and peers. SERVICE ESSENTIAL FUNCTIONS • Serves as a hospital/post acute-based leader for comprehensive case management activities including assessing high-risk patients and leading team to identify at-risk patients, participating in daily Care Coordination rounds, and identifying and leading resolution to barriers of efficient patient throughput. Completes a full assessment based on the social work assessment, leading and addressing solutions of social determinants which is accomplished by patient/family interview, review of the medical record including previous episodes of care, H&P, lab and other test results/findings, plan of care, physician orders, nursing and progress notes. Uses advanced knowledge and clinical expertise and screening tools to identify need for case management and/or social work intervention., • Addresses and manages conflict associated with a comprehensive psychosocial treatment plan utilizing appropriate clinical social work diagnoses, treatments and interventions, including crisis intervention, brief individual, marital and family therapies, and patient, family and caregiver groups. Maintains ownership of the psychosocial component, assessments, diagnosis and treatment, of the discharge planning process on assigned units. Assists with screening, identification, diagnosis, management and treatment of victims of abuse, neglect, and domestic violence and of mental health and/or substance abuse problems in patients and family members., • Establishes mutual educational goals with patient and family, providing appropriate resources, incorporating planning for care after discharge. Provides education to physicians and other interprofessional health care team members on mutually identified goals of care and uses knowledge of levels of care, working with patient and family, to ensure discharge disposition is the appropriate level and facilitates transfers., • Uses knowledge for different levels of care, working with patient and family, to ensure discharge disposition is to the appropriate level and facilitates transfers, Provides brief, goal-directed counseling services to assist patients/families to cope more effectively with the transition. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Consistently documents to reflect completed patient screening/assessment and reassessment upon admission and concurrently as needed. Modifies care based on continuous evaluation of the patient’s condition, demonstrates problem-solving and critical thinking, and makes decisions using evidence-based analytical approach. Considers variables that impact treatment plans including diagnosis of emotional, social, and environmental strengths and problems related to their illness, treatment and/or life situation., • Consistently reviews the total picture of the patient for opportunities for care facilitation and needs for discharge planning. Works with case manager for routine discharge and anticipates/prevents and manages/elevates emergent situations with specific focus given to discharge plan and elimination of psychosocial barriers., • Collaborates with staff from the interprofessional health care team concerning safety data to improve outcomes and the safe transition of care through effective patient handoffs. FINANCE ESSENTIAL FUNCTIONS • Completes timely and thorough assessment on all unfunded patients to identify community resources required for effective transition by demonstrating an effective community resource knowledge base and judgment/ability to effectively select and coordinate available resources, including referrals to regulatory agencies, i.e. CPS/APS., • Identifies, obtains and utilizes alternative resources to fill gaps in established community resources., • Guides discharge planning activities for assigned patients and collaborates with the case managers and other members of the interprofessional health care team, as well as patient and family by intervening and coordinating cost-effective, complex discharge planning outcomes and decreased length of stay. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Provides education to hospital physicians, nurses, and other healthcare providers on community resources and psychosocial impact on care needs., • Identifies areas for improvement based on understanding of evidence-based practice literature. Completes and updates the individual development plan (IDP) on an on-going basis., • Identifies, initiates and leads evidence-based practice/performance improvement projects based on observations by offering solutions and participating in unit projects and activities. SUPPLEMENTAL REQUIREMENTS • WORK ATTIRE, • Uniform: No, • Scrubs: No, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area Yes QUALIFICATIONS EDUCATION • Master's degree in social work from accredited university EXPERIENCE • Three (3) years social services experience in a healthcare setting LICENSES AND CERTIFICATIONS Required • LMSW - Licensed Medical Social Worker - State Licensure - Texas Department of Licensing and Regulation_PSV and, • Magnet ANCC-recognized Case Management certification Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

Job Title: Japanese Specialty Cuisine Cook Job Location: Houston-USA-77032 Work Location Type: On-Site Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights. Bring authentic flavors to the skies! As a Specialty Cuisine Sous Chef, specializing in Japanese cuisine, you’ll craft scratch-made dishes that celebrate regional authenticity for our airline partners. This role is all about precision and passion ensuring every meal meets exacting airline specifications while delivering exceptional quality, safety, consistency, and presentation. From preparation to plating, you’ll create in-flight dining experiences that feel truly world-class. • Language: must have a basic understanding of the Japanese language including reading, writing and conversational speaking, • Work location: onsite @ Sky Chefs facility located near IAH - George Bush Intercontinental Airport, • Work schedule: work 5 consecutive days and have 2 consecutive days off. Days off are Wednesday & Thursday., • Work shift: Day shift, 4:00am-2:00pm. Average work hours per day are 10-12 hours, as business dictates., • Operations: we operate 24/7, 365 days / year, • Prepare and cook complete authentic meals from scratch, including entrees, side dishes, sauces, and specialty items for a specific designated airline customer., • Execute authentic recipes with consistency and efficiency, following detailed portioning, seasoning, and presentation standards set by each airline client., • Plate dishes according to menu specifications, ensuring all components are flight-ready, visually appealing, and securely packaged., • Adhere to all airline, HACCP, and food safety regulations, including proper handling, labeling, and temperature control of food items., • Coordinate with other kitchen stations to ensure timely production and delivery of complete meal components., • Maintain cleanliness and organization of workstations, equipment, and storage areas throughout each shift., • Assist with menu presentations, chef tables, cycle changes, recipe testing, and implementation of new airline menus or seasonal offerings., • Monitor inventory levels, report shortages, and support waste reduction initiatives., • Minimum 5 years of professional cooking experience in a high-volume or specialty kitchen environment; preparing authentic Japanese specialty cuisine., • Must be able to read, write, and speak Japanese, at least a beginner level, to understand recipes and to interface with the customer, • Prior airline catering experience a plus but not required., • Proficient in authentic Japanese cooking techniques and preparing the corresponding regional cuisine., • Ability to follow airline plating guides, recipe specifications, and food presentation standards., • Strong attention to detail and commitment to quality and timing to ensure deliverables are completed to meet the pre-determined Kitchen Ready Time., • Knowledge of food safety and sanitation standards (HACCP)., • Ability to work a pre-determined schedule (shift) that meets the timeline for when the daily production needs to be performed and completed., • Culinary degree, Formal training, Internship program, or On the Job training all preferred., • Work in a hot kitchen environment with other chefs using the standard equipment that is associated with preparing the authentic cuisine that you would be responsible for. With the ability to stand for extended periods of time., • Work in refrigerated environment when required to ensure specifications are followed, • Able to lift up and carry up to 50 lbs to include hot pans of food. SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Job Description Who we are: ManhattanLife Insurance and Annuity Company was founded in 1850, the Company’s longevity makes it one of the oldest and most reliable health and life insurance companies in the country. Operating successfully for over 175 years is a testimony to ManhattanLife’s enduring history, and an indicator of the reliability of our future. ManhattanLife’s headquarters are in Houston, TX and the company is continually growing with multiple office locations nation-wide. ManhattanLife offers attractive employee benefits starting day one, including immediate coverage under our health, dental and vision plans. We offer flexible schedules, including shortened hours on Fridays, free parking, company-wide events, professional development, and a company-wide wellness program. Scope and Purpose: We are seeking an important role as a Spanish speaking Underwriting Case Specialist for our Health Underwriting division. As our new Underwriting Case Specialist, you will be calling people who have applied for insurance to verify their health and medical history information. You will apply your knowledge of common medical conditions and medication in conversations with the customers applying for our products. While this position requires phone work, this does not include sales calls. This is a Houston-based in-office position. Duties and Responsibilities: • Manage inbound and outbound calls to applicants to verify application information., • Ask guided interview questions to applicants based on the underwriter’s needs., • Collaborate with agents and underwriting team regarding applications as it pertains to the underwriting process., • Obtain information and log in all questions with accuracy and in-depth detail. Minimum Qualifications: High School Graduate or equivalent (GED). Knowledge, Skills and Abilities: • Must be bilingual in Spanish., • Knowledge of Medical Terminology., • Excellent verbal and written communication and interpersonal skills along with active listening., • Proficient technical skills using various programs and applications such as, Microsoft Office Suite, Microsoft Teams, Webex Teams, Microsoft SharePoint, etc., • Willingness to help and learn., • Ability to maintain a professional, friendly, and knowledgeable attitude in challenging situations., • Background in health or life insurance is a plus., • Experience working as Medical Scribe, Pharmacy Technician, EMT, Pre-Med students or any other health/medical related positions are eligible for Underwriting position. Travel Requirements: This position does not require travel. Professional Development: • Establish annual objectives for professional growth., • Keep pace with developments in the discipline., • Learn and apply technologies that support professional and personal growth., • Participate in the evaluation process. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type, and use mouse; reach with hands and arms and talk and/or hear. The employee is required to sit for extended periods of time. The position may require lifting, pulling or moving items weighing upwards of 10 pounds as it relates to office or desk supplies. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment. This role routinely uses standard office equipment such as computers, phones via WebEx, physical phone while in office, and photocopiers when necessary. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time without notice. AAP/EEO Statement: ManhattanLife prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status. EOE Employer/Vet/Disabled. ManhattanLife values differences. We are committed to fostering an environment that attracts and retains a diverse workforce. With individuals from a variety of backgrounds, ManhattanLife will be better equipped to service our customers, increase innovation, and reduce risks. We encourage the unique perspectives of individuals and are dedicated to creating a respectful and inclusive work environment.

Job Description Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO: • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things., • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful. Responsibilities Summary Under close supervision, this position provides support and structure to residents in developing program plans by managing a caseload of client cases and administering the policies and procedures of the program as directed by the contracting agency and the Facility Director. Learns, uses and models the principles of the “What Works” system through evidence-based practices in all interactions with clients and other staff members. Trains and assists less experienced case managers. Primary Duties and Responsibilities • May perform the duties of a Monitor including resident intakes, check-ins, breath analysis and drug screens, to provide backup when necessary., • Prepares written personalized programs for each resident to establish measurable criteria of expected behavior and accomplishments and a time frame for achieving specified goals. Reviews plan with residents on a weekly basis and document progress or revisions so that they are gaining the life skills necessary to make a successful re-entry into the community., • Assists residents to establish personal budget, locate suitable housing, enroll in educational and vocational programs and participate in family and community activities, as appropriate, to ensure that they are working towards financial independence., • Monitors facility sanitation and safety. Assigns daily housekeeping chores to residents to comply with facility standards., • May orient residents upon arrival at facility to provide smooth assimilation into program including having them complete paperwork, take facility tours, or introduce to other residents., • Make entries into confidential resident files to provide the structure for case analysis and program planning and to provide documentation of program participation. Ensure files are secure to protect resident confidentiality., • Assists Job Developers to verify residents' jobs to ensure residents' employment is suitable under established program plan. Counsels unemployed residents by providing guidance in obtaining employment in cooperation with the Job Developer., • Verifies residents' pass plan through pass sponsorship according to contract so that the resident is accountable for his/her whereabouts in the community., • Prepares terminal reports within established time parameters upon resident release to summarize program performance and to satisfy contract requirements., • Participates in staff meetings by sharing observations and recommendations regarding the facility, residents and staff relations to identify and solve problems and function as a unified team., • Maintains confidentiality obtained through job duties regarding employees, vendors, residents, and outside agencies so that sensitive information is only given on a "need to know" basis., • Monitors client compliance with alcohol and drug counseling when required., • Reports all program violations to the appropriate agency or official via the established reporting parameters., • Conducts orientation meetings with new clients to explain program rules and regulations. Verbally explains the client contract in detail to ensure that the client understands his/her responsibilities. Installs electronic monitoring equipment on new clients when necessary., • Sets client schedules and specifies all approved activities based on sentencing information. Approves temporary schedule changes for approved activities., • Communicate effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation., • Complies with work rules and policies as explained in the company Employee Handbook, and the Facility Policies and Procedures Manual; and responds positively to directives from managers and supervisors in a cooperative spirit to ensure conformance to standards., • Adheres to attendance policy; work overtime as required, to ensure adequate coverage of the program and to ensure the safety and security of the residents., • Complies with safety rules; take appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others., • Communicates effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor's Degree in social, human services, criminal justice or behavioral science, and one year of experience working in human services, corrections or a community based service., • Work experience may be substituted for academic studies exchanging one year of work experience in a related field for one (1) year of academic education. Total work experience needed in lieu of the combination of education and work experience is five (5) years., • Ability to work with computers and the necessary software typically used by the department., • Basic knowledge of case management, referral services and interventions in both group and individual modalities., • Basic knowledge of criminal justice system., • Good presentation, public speaking and facilitation skills., • Good organizational skills and attention to detail., • Effective communication skills with internal and external contacts at all levels., • Ability to handle multiple priorities simultaneously., • Problem solving ability., • Good interpersonal skills., • Basic computer skills. GEO Reentry Services LLC

Job DescriptionSalary: $22.56-$35.00/Hour Job Title: Tree Care Technician: Foreman (Levels 14) Location: The Urban Foresters, Stafford, TX Branch Department: Operations Reports To: Manager of Operations Role Objective The Foreman is the primary leader of the three-person crew. This is an active climbing role responsible for the developmental, technical, and safety leadership of the team. The Foreman ensures that every job is executed to the highest arboricultural standards while actively mentoring crew members. Core Responsibilities (All Levels) • Safety Mastery: Enforcing 100% compliance with ANSI Z133 standards and maintaining a zero-incident "Drop Zone.", • Active Climbing: Performing precision pruning and complex removals (without cranes) while directing ground operations from the canopy., • Bilingual Communication:Serving as the bridge between management, English-speaking clients, and Spanish-speaking crew members., • Cultural Leadership: Leading the weekly Team Pulse and ensuring every crew member has an active, updated Wheel of Life. Qualifications • Physical:Ability to work outdoors in all weather and lift 75+ lbs., • Credentials:Valid Texas Drivers License (Class C a plus)., • Safety:Willingness to obtain EHAP (Electrical Hazards Awareness Program) and First Aid/CPR certification., • Leadership: Proven capacity to lead, teach, and motivate a team of 35+ workers., • Technical: Advanced proficiency in climbing (SRT/DdRT) and rigging., • The "Whole Person": A commitment to the Core Values charity, fortitude, and humility. What We Offer The Urban Foresters are committed to investing in our team. We provide the resources, support, and cultureyou need to thrive personally and professionally. • A competitive compensation structure that grows when you do., • Per-Diem for any out-of-town work., • Health, dental, and vision insurance., • Generous paid time off (PTO) and paid company holidays., • A significant investment in your professional development., • Access to our unique Dream Manager Program to help you achieve your personal and professional goals., • Financial wellness resources through SmartDollar from Ramsay Solutions., • A supportive, collaborative, and mission-driven team culture that values people first.

Job Description BGT’s Account Manager develops and maintains relationships with clients seeking interior finish solutions within the new construction multifamily industry. This role is responsible for identifying prospective clients and projects through a variety of business development methods, including creating persuasive outreach and presentations that encourage clients to work with the company. The Account Manager will build strong relationships with both new and existing clients while meeting sales goals. They will provide ongoing support to strengthen client relationships and ensure a high level of service. This position is also responsible for growing and retaining existing in-house accounts by presenting new products and solutions that address client needs. BGT is a full service / turnkey company that provides and installs Countertops, All Flooring and Wall tile in new multifamily projects across the state of Texas. Duties and responsibilities • Develop new business with new and existing customers, • Set up meetings between client decision makers and company’s leaders, • Plan approaches and pitches., • Work with team to develop proposals that speak to the client’s needs, concerns, and objectives., • Handle objections by clarifying agreements and working through differences to a positive conclusion., • Use a variety of styles to persuade or negotiate appropriately., • Attend industry functions and stay informed on market trends., • Identify potential clients and turn this into increased business., • Submit weekly progress reports and ensure data is accurate., • Ensure that data is accurately entered and managed within the company’s sales management system., • Understand the company’s goal and purpose so that will continue to enhance the company’s performance., • Commitment to increasing job knowledge and expanding personal capacity by participating in continuing education related to field of expertise and in training to maintain a thorough knowledge of BGT’s products and services. Remains current on industry trends and developments.Education, • Bachelor’s Degree or equivalent, experience may be considered in lieu of educationExperience, • At least two years of experience in construction business development preferred, • Experience in the multi-family construction industry preferredSkills, • Strong organizational skills with the ability to prioritize, follow-through, and manage a demanding workload involving multiple tasks, responsibilities and deadlines, • Must be self-motivated and capable of working with minimal supervision, • Self-starter with flexibility, desire to learn, willing to ask questions and take ownership of projects, • Microsoft Office knowledge, • Market Knowledge, • Closing Skills, • Public Speaking Travel This position will be required to regularly travel from market to market for presentations, marketing events or trips with clients. Location: Houston Texas Powered by JazzHR gAMe1CNx5l

Job DescriptionDescription: POSITION TITLE: Wraparound Specialist LOCATION: HOPE Clinic - Aldine REPORTS TO: Site Lead EDUCATION: High School Diploma or GED; CHW or ability to apply for certification WORK EXPERIENCE: 5 years or more in healthcare preferred SALARY RANGE: $18.00-$25.00/Hour FLSA STATUS: Hourly - Non-Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: The Wraparound Specialist will provide navigation assistance and referrals to patients of Asian American Health Coalition (AAHC) DBA HOPE Clinic to improve their health by addressing social barriers, collectively called social determinants of health. Responsible for coordination of activities based on identified social barriers to optimal health, including those revolving around transportation, food, housing and education/employment needs. Provides education on and acts as a bridge to the US health system for immigrants and refugees. MAJOR DUTIES & RESPONSIBILITIES: • Conducts in-depth assessment of patients identified as having social issues through the PRAPARE tool to identify strengths and opportunities for growth;, • In conjunction with patient, develop a plan to address social issues;, • Provides referrals, coaching and mentoring to ensure patients have opportunities to address social needs;, • Follow-up with patients to determine progress and provide coaching/mentoring as required., • Stay up to date with social service resources;, • Service and respond to customer and patient questions, issues and/or concerns;, • Securely and accurately document all patient information;, • Interpret dictation and respond accordingly;, • Submit Agency forms and documentation in a timely manner. (Improvement activities, response to memorandums, travel reconciliation, supply requests, leave requests, monthly in-service);, • Ensure timely submission of paperwork and reports;, • Communicate with other clinics, specialists, physicians, management, and billing;, • Maintain updated patient information and referral forms;, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Positively contribute to staff morale and corporate culture;, • Ensure that work assignments and information gathered from day-to-day work is not shared with anyone and protects all patient and agency information. Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Ensure that our patients get the best possible care;, • Schedule and contact patients for required programs and appointments as assigned;, • Actively participate in agency performance improvement initiatives such as chronic care management and utilizes the approved methodology such as PDSA;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision and Values., • Attend on-site/off-site community engagement activities, clinic events, and/or training as needed;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision, and Values.Requirements: QUALIFICATION REQUIREMENTS: • Community Health Worker certified by State of Texas or eligible to apply for certification., • Minimum of three year experience in health navigation, and/or clinic patient assistance, • Knowledge of and experience in developing, implementing and working in a community outreach program, • Knowledge of existing social service programs available in Houston area and Harris County, • Office equipment (e.g., computer, copier), • Microsoft Office, • Must be able to utilize the Internet, • Strong written and oral communication skills, • Strong customer service skills, • Must be detailed oriented and able to handle multi-tasks, • Detail oriented, • Must be able to handle multiple tasks, complexity, and diversity of customers, • Must be fully vaccinated against COVID-19. EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree is preferred. Experience in the medical field and referral/patient navigation. Texas certified Community Health Worker (CHW) preferred (or willing to obtain this certification). OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Arabic, and/or Spanish with English) is required., • Above average skills in language ability as well as public speaking and writing., • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionHey Y’all! Our names are John and Jake and we are the co-founders/owners of TriFitness Gym. We have brought together a team of dedicated individuals focused on helping our clients (we focus on ages 50+) build and live their healthiest and happiest lives possible through our proven coaching program. We have been in business since 2017 and have been in our current location since January 2019 and are growing consistently. Thanks for checking out or position and we look forward to hearing from you. We’re seeking a part-time but career-oriented Fitness Coach who is results-driven, passionate, charismatic, and who is dedicated to changing lives by integrating fitness and health. This person would go through our Coaching Development Program (CDP) to learn how to be responsible for leading both small group personal training sessions on site and possibly online via video conference. The CDP takes 4-6 months to complete depending on your experience and work ethic, and once completed you will become a Head Coach where your pay and responsibilities will increase. This is a part time position with approximately 20-25 hours per week to start (more if things go well). We are a small team and work closely together, so we need a flexible person prepared to adapt and be ready to coach sessions in the morning and/or evening as needed. Additional hours, a great career, benefits, and opportunities for future advancement and growth are all possibilities. So whether you have a background as a personal trainer or not we can train you as long as you have a positive attitude and great work ethic, then we encourage you to apply today. Roles, Responsibilities and Tasks You'll Expected To Perform • Follow the TriFitness Gym Coaching System and deliver the highest level of professionalism and expertise possible: We are dedicated to delivering the best fitness experience possible in our small group personal coaching sessions so you need to work hard to be a great coach and help our clients “Get Better” every workout., • Bring plenty of energy and enthusiasm to every workout: If you don’t have the personality and the ability to motivate and inspire people to have fun with fitness then this is not the position for you., • Develop Comprehensive Health and Fitness Programs For Clients: You'll receive coaching and training on our fitness system and programs, and you'll have flexibility to incorporate your training knowledge as well., • Perform Fitness Evaluations: Basic fitness assessment skills and the ability to test for body composition, bodyweight, and girth measurements is a must., • Demonstrate Proper Exercise Instruction: This one is important. We need you to be able to provide proper coaching, form correcting and cueing during all sessions. You should have or should be willing to develop a working knowledge of the human body (i.e. muscles, movements, functions) and be able to provide appropriate exercises for our client’s., • Physical Requirements: This is a fitness coach position so physical effort is required for daily duties include lifting weights, squatting, bending, reaching, spotting and prolonged standing and walking. You must be able to frequently lift and/or move up to 45+ poundsRequired Skills and Experience These are the skills you must already have in order to qualify for this position: • Good Communication Skills – Our clients are our family. We strive to create personal connections and have fun and we also expect our Team to treat them respectfully and to deliver exceptional service. You must be comfortable conversing in-person and on the phone and know how to conduct yourself professionally and deliver clear instructions to clients., • People skills and personality – You must enjoy working with people! This is a fun, fast-paced environment, and you must be able to show your clients energy and excitement while working with them., • Nationally Accredited Certification – As a Certified Personal Trainer (Preferred, but not required), • CPR and AED certified, • Plenty of Positive Energy, Enthusiasm and Motivation!If a position within our amazing company sounds good to you, and you are interested in becoming a part of our Team then I encourage you to apply today! At TriFitness Gym we are 100% committed to our clients by creating the most transformative and uplifting small group personal training experience possible. Please only apply if you feel you can help us get better every day! Thanks for your interest and we look forward to speaking with you! Job Types: Part-time, Full-time Pay: From $12.00 per hour Schedule: • Monday to Friday, • Weekend availabilityExperience:, • Personal Training: 1 year (Preferred)License/Certification:, • Personal Training Certification (Preferred)Work Location:, • Clear Lake Location: 2417 Bay Area Blvd, Houston, TX 77058, • Friendswood Location: 607 S. Friendswood Dr. Ste. 17, Friendswood, TX 77546

Job Description Nimah Beauty Bar is committed to helping our employees achieve their personal and professional goals. Happy employees and an encouraging environment result in happy guests who return often. We are excited to open our first Beauty Bar as an extension of our online ecommerce store, Nimah Hair. We are hiring for all positions and our Full Time starts at 32 hours/week! • Full Time Plus (30+ hrs/wk), • Part Time (< 32 hrs/wk) Nimah Beauty Bar offers the following benefits: • Competitive Compensation Plan, • Ongoing Training Opportunities and Continued Education, • Generous discounts on treatments and products, • Employee Referral Bonus, • Hyperclean Environment, • Internal Growth + Mobility, • Diversity, Equity, and Belonging Board Position Summary: The Stylist performs hair extension installs, cut, style, treatment and consultation services using Nimah Hair extensions. We specialize in tape in extensions, bundles, and wigs. The Lash Technician performs eyelash extension installs, lash cleaning, lash removal, and lash refills. Essential Duties and Responsibilities: Duties include but are not limited to the following: • Maintaining relevant licenses and ensures licenses are available for display where services are provided, • The ability to perform a wide range of hair therapies, following Nimah Beauty Bar protocols, including:, • Updo and Blowout, • Hair extension installation, • lash extensions for various styles and removals, • Seasonal services, new launch specials and promotions, • Obtaining client health history through the use of intake forms and/ or addendums, assessing problems and conditions and consulting with clients on recommended treatments, intake forms should be returned to the front desk by the end of each shift, • Displaying a professional, positive, outgoing, energetic and respectful attitude towards clients and coworkers at all times, • Recording detailed notes for all clients in the computer, within 48 hours of appointment date, including contraindications, allergies, medications, formulations used and treatment preferences and any notable client information, • Actively and regularly participate in sales and marketing events, campaigns and assigned tasks to grow business, create repeat client requests and meet sales and retail goals, • Stay up-to-date and educated on retail lines and products and proactively promote these products to salon clients, • Attending and participating in departmental trainings and salon staff meetings, • Presenting a polished, professional image at all times, • Maintaining correspondence with clients, including writing thank you notes and other treatment follow up communications to develop and retain repeat clients, • Completing side work and closing duties as directed by Manager Qualifications and Experience: • State Cosmetology License, • Must have a minimum of three years of experience behind the chair, • Must have schedule availability to include evenings, weekends, and holidays, • Natural ability to sell and educate clients on products Special Considerations: • Must be able to sustain reasonable physical activity for the duration of a scheduled shift, • Sensitivity to unnecessary waste of product and a willingness to act to reduce waste, • Must be able to hear so as to effectively understand customer’s needs, • Must be able to lift up to 25lbs From an online hair boutique Nimah Hair is opening their first beauty bar in Katy, TX. We are expected to open Fall 2022. Our beauty bar will offer hair extension installs, lash extensions, teeth whittening, and lip injections. We will also have a retail section where visitors can shop our products. Our mission is to make people feel good. We believe that a great guest experience in a beautiful environment is foundational to well-being. We believe that a great employee experience in a diverse, values-driven, team-oriented culture with generous compensation and benefit offerings is foundational to the success of our organization. Visit our website at Www.shopnimahhair.com Nimah Hair LLC is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Booth or Chair Rental Required: • Yes (monthly, payment options available) Commission: • Yes (Highly competitive percentage) This Company Describes Its Culture as: • Detail-oriented -- quality and precision-focused, • Innovative -- innovative and risk-taking, • Outcome-oriented -- results-focused with strong performance culture, • Stable -- traditional, stable, strong processes, • People-oriented -- supportive and fairness-focused, • Team-oriented -- cooperative and collaborative This Job Is: • Open to applicants who do not have a high school diploma/GED, • Open to applicants who do not have a college diploma English speaking required, bi-lingual in Spanish is a plus! Company Descriptionwww.shopnimahhair.comwww.shopnimahhair.com

Job Description At ServisFirst, Our Name is Our Mission. DUTIES AND RESPONSIBILITIES The Branch Manager is responsible for the overall management of the branch, including achieving sales goals; actively participating in selling and delivering all financial services provided by the Bank; managing the daily operations of the branch; resolving service related issues; promoting business for the Bank; and supervising the daily activities of branch personnel. This position helps the branch deliver exceptional quality customer service through opening accounts, responding to client requests, resolving service issues and providing work direction and coaching to other branch personnel as necessary. The Branch Manager has ultimate responsibility for the performance of the assigned branch. The incumbent will: • Monitor overall productivity of the branch and progress toward performance goals, • Coordinate sales activities and support Bank promotions within the branch, • Review daily transactions to ensure accordance with rules and regulations of government agencies, regulatory bodies and securities exchanges, • Analyze operations to determine areas where cost reductions could be implemented or program improvements initiated, • Follow procedures for custody and control of assets, records, loan collateral and securities to ensure safekeeping, • Attend all sales and product knowledge training and promotional meetings offered in order to keep current on all issues, • Maintain knowledge of Bank policies and procedures, • Perform duties to satisfy auditing issues, • Assure that all branch general ledger accounts are maintained and reviewed daily, and that cash is in balance, • Perform activities to deepen and enhance existing relationships as well as to establish new client relationships, • Train and keep personnel informed on operational issues, • Manage weekly personnel work schedules to ensure business needs are met, • Review and approve completed timecards to ensure that work times are recorded accurately, • Maintain and compile attendance records for all branch personnel, • Perform personnel actions including performance evaluations, disciplinary actions and interviewing candidates for employment; supervise the daily activities of the branch including, but not limited to, effective delegation of assignments, developing work schedules and providing necessary training, • Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies Note: Reasonable accommodation may be made to enable otherwise qualified associates/applicants with disabilities to perform the essential functions of the job. Note: Additional duties and responsibilities may be assigned. MINIMUM QUALIFICATIONS • Undergraduate degree in finance or related field preferred, • High School diploma or equivalent required, • Four (4) years of work experience, demonstrating progressive responsibility including management responsibilities, • One (1) year banking or closely related financial services experience, • Personal Banking/New Account and Supervisory experience preferred, • Knowledge of bank operations and products, • Knowledge of basic accounting, • Knowledge of and training on federal and state consumer compliance laws, • Ability to review account information and assess client needs to recommend appropriate Bank products, as demonstrated in previous banking position, • Experience using Microsoft Outlook, Word and Excel, • Excellent communication skills, as demonstrated in previous position interacting with customers, • Excellent customer service skills PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS The physical requirements and environmental conditions of this position consist primarily of: • Sustained standing and sitting, • Frequent use of PC, including typing or sustained attention to monitor, • Occasional presentations requiring public speaking to small groups, • Occasional lifting of basic office files or equipment up to 20 lbs, • Normal office environment with comfortable internal temperatures and low level noise EOE/AA

Job Description Title: Entry Level Sales Account Executive - Immediate Hire | Paid Training | Weekly Pay + Bonuses Location: Houston, TX (On-Site) Job Type: Full-Time | 8:30 AM – 6:00 PM Pay: $750 – $1,100 Weekly + Performance Bonuses Hiring Status: Immediate Openings Available Paid Training Provided | No Experience Required Now Hiring – Entry Level Sales Account Executive Aegon Consulting Group is expanding in the Houston area and actively hiring motivated individuals to join our growing sales and marketing team. This is a great opportunity for anyone looking to start a career in sales, gain hands-on experience, and grow into leadership or management roles. Whether you’re just starting out, changing careers, or looking for a fresh opportunity, we provide full training and support from day one. We are currently interviewing and hiring immediately for multiple openings. What You’ll Do As an Entry-Level Sales Representative, you will: • Represent well-known client brands at retail locations and promotional events, • Engage with customers and share product information and promotions, • Demonstrate products and answer basic questions, • Help generate new customers and increase brand awareness, • Work collaboratively with a team to meet daily and weekly goals, • Participate in ongoing paid training and skill development This role is ideal for individuals who enjoy interacting with people and working in a fast-paced, team-oriented environment. Who We’re Looking For We’re looking for individuals who are: • Friendly, outgoing, and comfortable speaking with people, • Motivated, goal-driven, and eager to learn, • Positive, reliable, and open to coaching, • Team players who thrive in a supportive environment, • Available full-time in the Houston area No previous sales experience is required. We welcome applicants from all backgrounds, including retail, customer service, hospitality, athletics, restaurants, and event work. What We Offer • $750 – $1,100 weekly pay (base + bonuses), • Paid, structured training program, • Weekly pay schedule, • Clear advancement path into leadership and management, • Real-world sales, marketing, and communication experience, • Positive, high-energy team culture Many of our current leaders started in entry-level roles and advanced quickly through performance and consistency. Start Your Career in Sales Today If you’re looking for a role where you can build skills, earn weekly income, and grow into a long-term career, this is a strong place to start. We are actively hiring and scheduling interviews immediately for Entry Level Sales Representative positions in Houston. Apply today to be considered for immediate openings. Company DescriptionA Force Multiplier for Your Success: Our combined expertise acts as a powerful force multiplier, amplifying your path to achieving your goals. Seamless Collaboration is in Our DNA: We work cohesively as a unit, ensuring every project benefits from the strengths and perspectives of every team member. Relentless Pursuit of Excellence: We are driven by a shared passion for exceeding expectations and delivering the absolute best in everything we do.A Force Multiplier for Your Success: \r\nOur combined expertise acts as a powerful force multiplier, amplifying your path to achieving your goals.\r\n\r\nSeamless Collaboration is in Our DNA: \r\nWe work cohesively as a unit, ensuring every project benefits from the strengths and perspectives of every team member.\r\n\r\nRelentless Pursuit of Excellence: \r\nWe are driven by a shared passion for exceeding expectations and delivering the absolute best in everything we do.

Job Description Job Title: Installation Helper Job Description The installation helper works as part of an installation crew to assemble and install overhead cranes at customer sites. The role focuses on mechanical assembly, including bolting cranes to railings inside facilities, and supporting service technicians with installation and quality checks. This position involves regular travel, occasional overnight stays, and working at significant heights while following safety procedures and using fall protection. Responsibilities • Work as a member of an installation crew to install overhead cranes at client facilities., • Perform mechanical assembly of crane components, including bolting cranes to railings and structural supports., • Assist a service technician in servicing and maintaining overhead cranes as a trainee helper., • Use hand tools and power tools safely and effectively for installation, assembly, and fabrication tasks., • Support electrical assembly tasks when needed under guidance, where basic electrical experience is beneficial., • Perform general labor duties related to installation, such as material handling, positioning components, and preparing work areas., • Conduct basic quality checks on installed overhead cranes to ensure proper assembly and secure connections., • Follow all safety procedures, including the proper use of fall protection when working at heights up to 50+ feet., • Travel to various client locations and remain flexible for occasional overnight stays based on project needs., • Communicate and coordinate with crew members to complete installations efficiently and safely. Essential Skills • Mechanical skills with experience in mechanical assembly and installation., • Proficiency with hand tools and power tools for assembly, installation, and fabrication work., • Ability to perform general labor and manual labor tasks in an industrial environment., • Comfort working at heights and willingness to work up to 50+ feet in the air using fall protection., • Valid driver’s license to travel to client sites., • Mechanical knowledge related to service technician support and overhead crane installation., • Ability to work effectively as part of a crew and follow instructions from a service technician or lead installer. Additional Skills & Qualifications • Electrical experience or exposure to electrical assembly is a plus., • Experience in a service technician, mechanical, or industrial installation role is beneficial., • Familiarity with overhead cranes, industrial equipment, or manufacturing environments is advantageous., • Ability to communicate and collaborate in a multilingual environment, including working with Spanish-speaking team members. Why Work Here? The company offers a stable, long-term opportunity in the manufacturing industry with hands-on training under experienced service technicians. You can build practical mechanical and installation skills while working with overhead cranes and industrial equipment. The family-owned culture fosters teamwork and mentorship, providing a supportive environment for learning and professional growth. Work Environment The role is based with a family-owned crane manufacturer that designs and builds overhead cranes. Work takes place both at client sites and within the company’s facilities. The position involves frequent travel to various locations, including occasional overnight stays, and requires working at heights up to 50+ feet using provided fall protection. You will work in industrial settings, including a paint department where Spanish is the primary language spoken, and collaborate closely with a crew. The environment is hands-on, tool-driven, and safety-focused, with regular use of hand tools, power tools, and other mechanical equipment. Job Type & Location This is a Contract to Hire position based out of Houston, TX 77060. Pay and Benefits The pay range for this position is $16.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Houston,TX 77060. Application Deadline This position is anticipated to close on Jul 24, 2026. About Aerotek Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Company DescriptionWe know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Job Description* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. • Evaluate customer relationships, new and existing account holders, to offer bank products and services, • Follow established policies in accordance with the bank and the supervisor s direction, • Accountable for the personal achievement of monthly new account production as assigned by upper management, • Participate in an active sales environment that may require in-store aisle prospecting, • Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations, • Receive cash and checks for deposit, verify amounts, and look for check endorsements, • Examine cash carefully to guard against acceptance of counterfeit checks and identification, • Enter transactions into computer and issue customer receipts, • Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit, • Process western union wires and cash advances, • Cross-sell bank services and products, • Provide bank services to a diverse customer base, including a large Spanish speaking population, • Perform other tasks requested by supervisors as they relate to the bank and its functions, • Regular and predictable attendance and punctuality * Approval limits will be based upon established authority levels Environmental and Physical Requirements: • Required to stand or walk for extended periods of time dependent upon branch location, • Ability to work in a high volume, stressful and noisy environment, • Schedules are prepared based on business need and subject to change at any time, • Operate a computer and other office machinery, • Ability to lift up to 50 lbs. FNBT is an equal opportunity employer.

Job Description Lead. Inspire. Grow. Are you an experienced Retail Store Manager, Sales Manager, or Wireless Store Manager looking for a career with unlimited growth potential? Do you thrive in a fast-paced retail environment where you can coach a team, drive sales, and make a direct impact on business success? Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead our location. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway. We are looking for a results-driven leader who is passionate about retail sales, customer service, team development, business operations, and performance management. Why Join Blufox Mobile? At Blufox Mobile, we invest in our people. Our managers have the support, tools, and autonomy needed to build successful teams and grow their careers. What We Offer • Competitive base salary plus performance incentives, • Medical, Dental, and Vision Insurance, • 401(k) Retirement Plan, • Paid Training and Ongoing Leadership Development, • Paid Vacation, Sick Time, and Personal Time Off, • Career Advancement and Internal Promotion Opportunities, • Modern, State-of-the-Art Retail Environment, • Employee Stock Ownership Program (ESOP) available at select locations, • Annual Blufox Winners Circle Trip to Mexico for top performers Key Responsibilities Retail Leadership & Team Management • Lead, coach, and develop a high-performing retail sales team, • Recruit, interview, onboard, and train new employees, • Foster a positive, customer-focused, and sales-driven culture, • Conduct performance reviews, coaching sessions, and development planning Sales & Business Growth • Drive store revenue and exceed sales goals, • Monitor KPIs including sales performance, customer satisfaction, and productivity, • Identify opportunities to increase customer acquisition and retention, • Implement sales strategies that support company growth objectives Customer Experience • Deliver exceptional customer service and create a best-in-class customer experience, • Resolve customer concerns quickly and professionally, • Build strong relationships with customers and the local community, • Ensure team members maintain expert knowledge of Comcast Xfinity products and services Operations & Store Performance • Manage daily store operations, scheduling, and staffing, • Maintain inventory accuracy and merchandising standards, • Ensure compliance with company policies and operational procedures, • Analyze sales reports and business metrics to improve performance Required • Fluent in both English and Spanish, • Previous experience as a:, • Retail Store Manager, • Sales Manager, • Wireless Retail Manager, • Telecommunications Manager, • Customer Service Manager, • Strong leadership, coaching, and employee development skills, • Proven ability to drive sales growth and achieve performance goals, • Excellent communication and relationship-building abilities, • Strong analytical and problem-solving skills, • Ability to work flexible schedules, including evenings, weekends, and holidays Preferred • Experience in telecommunications, wireless, internet, cable, or technology sales, • Experience with Comcast Xfinity, wireless carriers, or consumer electronics retail environments, • Multi-unit retail or high-volume sales experience Build Your Career with Blufox Mobile If you're a bilingual retail leader who enjoys coaching teams, driving sales performance, and delivering exceptional customer experiences, we want to hear from you. Join a growing company where your leadership makes a difference and your career has room to grow. Apply today and become part of the Blufox Mobile leadership team. Keywords Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching

Job Description Lead. Inspire. Grow. Are you an experienced Retail Store Manager, Sales Manager, or Wireless Store Manager looking for a career with unlimited growth potential? Do you thrive in a fast-paced retail environment where you can coach a team, drive sales, and make a direct impact on business success? Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead our location. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway. We are looking for a results-driven leader who is passionate about retail sales, customer service, team development, business operations, and performance management. Why Join Blufox Mobile? At Blufox Mobile, we invest in our people. Our managers have the support, tools, and autonomy needed to build successful teams and grow their careers. What We Offer • Competitive base salary plus performance incentives, • Medical, Dental, and Vision Insurance, • 401(k) Retirement Plan, • Paid Training and Ongoing Leadership Development, • Paid Vacation, Sick Time, and Personal Time Off, • Career Advancement and Internal Promotion Opportunities, • Modern, State-of-the-Art Retail Environment, • Employee Stock Ownership Program (ESOP) available at select locations, • Annual Blufox Winners Circle Trip to Mexico for top performers Key Responsibilities Retail Leadership & Team Management • Lead, coach, and develop a high-performing retail sales team, • Recruit, interview, onboard, and train new employees, • Foster a positive, customer-focused, and sales-driven culture, • Conduct performance reviews, coaching sessions, and development planning Sales & Business Growth • Drive store revenue and exceed sales goals, • Monitor KPIs including sales performance, customer satisfaction, and productivity, • Identify opportunities to increase customer acquisition and retention, • Implement sales strategies that support company growth objectives Customer Experience • Deliver exceptional customer service and create a best-in-class customer experience, • Resolve customer concerns quickly and professionally, • Build strong relationships with customers and the local community, • Ensure team members maintain expert knowledge of Comcast Xfinity products and services Operations & Store Performance • Manage daily store operations, scheduling, and staffing, • Maintain inventory accuracy and merchandising standards, • Ensure compliance with company policies and operational procedures, • Analyze sales reports and business metrics to improve performance Required • Fluent in both English and Spanish, • Previous experience as a:, • Retail Store Manager, • Sales Manager, • Wireless Retail Manager, • Telecommunications Manager, • Customer Service Manager, • Strong leadership, coaching, and employee development skills, • Proven ability to drive sales growth and achieve performance goals, • Excellent communication and relationship-building abilities, • Strong analytical and problem-solving skills, • Ability to work flexible schedules, including evenings, weekends, and holidays Preferred • Experience in telecommunications, wireless, internet, cable, or technology sales, • Experience with Comcast Xfinity, wireless carriers, or consumer electronics retail environments, • Multi-unit retail or high-volume sales experience Build Your Career with Blufox Mobile If you're a bilingual retail leader who enjoys coaching teams, driving sales performance, and delivering exceptional customer experiences, we want to hear from you. Join a growing company where your leadership makes a difference and your career has room to grow. Apply today and become part of the Blufox Mobile leadership team. Keywords Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching

Job Description Lead. Inspire. Grow. Are you an experienced Retail Store Manager, Sales Manager, or Wireless Store Manager looking for a career with unlimited growth potential? Do you thrive in a fast-paced retail environment where you can coach a team, drive sales, and make a direct impact on business success? Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead our location. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway. We are looking for a results-driven leader who is passionate about retail sales, customer service, team development, business operations, and performance management. Why Join Blufox Mobile? At Blufox Mobile, we invest in our people. Our managers have the support, tools, and autonomy needed to build successful teams and grow their careers. What We Offer • Competitive base salary plus performance incentives, • Medical, Dental, and Vision Insurance, • 401(k) Retirement Plan, • Paid Training and Ongoing Leadership Development, • Paid Vacation, Sick Time, and Personal Time Off, • Career Advancement and Internal Promotion Opportunities, • Modern, State-of-the-Art Retail Environment, • Employee Stock Ownership Program (ESOP) available at select locations, • Annual Blufox Winners Circle Trip to Mexico for top performers Key Responsibilities Retail Leadership & Team Management • Lead, coach, and develop a high-performing retail sales team, • Recruit, interview, onboard, and train new employees, • Foster a positive, customer-focused, and sales-driven culture, • Conduct performance reviews, coaching sessions, and development planning Sales & Business Growth • Drive store revenue and exceed sales goals, • Monitor KPIs including sales performance, customer satisfaction, and productivity, • Identify opportunities to increase customer acquisition and retention, • Implement sales strategies that support company growth objectives Customer Experience • Deliver exceptional customer service and create a best-in-class customer experience, • Resolve customer concerns quickly and professionally, • Build strong relationships with customers and the local community, • Ensure team members maintain expert knowledge of Comcast Xfinity products and services Operations & Store Performance • Manage daily store operations, scheduling, and staffing, • Maintain inventory accuracy and merchandising standards, • Ensure compliance with company policies and operational procedures, • Analyze sales reports and business metrics to improve performance Required • Fluent in both English and Spanish, • Previous experience as a:, • Retail Store Manager, • Sales Manager, • Wireless Retail Manager, • Telecommunications Manager, • Customer Service Manager, • Strong leadership, coaching, and employee development skills, • Proven ability to drive sales growth and achieve performance goals, • Excellent communication and relationship-building abilities, • Strong analytical and problem-solving skills, • Ability to work flexible schedules, including evenings, weekends, and holidays Preferred • Experience in telecommunications, wireless, internet, cable, or technology sales, • Experience with Comcast Xfinity, wireless carriers, or consumer electronics retail environments, • Multi-unit retail or high-volume sales experience Build Your Career with Blufox Mobile If you're a bilingual retail leader who enjoys coaching teams, driving sales performance, and delivering exceptional customer experiences, we want to hear from you. Join a growing company where your leadership makes a difference and your career has room to grow. Apply today and become part of the Blufox Mobile leadership team. Keywords Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching

Job Description Lead. Inspire. Grow. Are you an experienced Retail Store Manager, Sales Manager, or Wireless Store Manager looking for a career with unlimited growth potential? Do you thrive in a fast-paced retail environment where you can coach a team, drive sales, and make a direct impact on business success? Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead our location. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway. We are looking for a results-driven leader who is passionate about retail sales, customer service, team development, business operations, and performance management. Why Join Blufox Mobile? At Blufox Mobile, we invest in our people. Our managers have the support, tools, and autonomy needed to build successful teams and grow their careers. What We Offer • Competitive base salary plus performance incentives, • Medical, Dental, and Vision Insurance, • 401(k) Retirement Plan, • Paid Training and Ongoing Leadership Development, • Paid Vacation, Sick Time, and Personal Time Off, • Career Advancement and Internal Promotion Opportunities, • Modern, State-of-the-Art Retail Environment, • Employee Stock Ownership Program (ESOP) available at select locations, • Annual Blufox Winners Circle Trip to Mexico for top performers Key Responsibilities Retail Leadership & Team Management • Lead, coach, and develop a high-performing retail sales team, • Recruit, interview, onboard, and train new employees, • Foster a positive, customer-focused, and sales-driven culture, • Conduct performance reviews, coaching sessions, and development planning Sales & Business Growth • Drive store revenue and exceed sales goals, • Monitor KPIs including sales performance, customer satisfaction, and productivity, • Identify opportunities to increase customer acquisition and retention, • Implement sales strategies that support company growth objectives Customer Experience • Deliver exceptional customer service and create a best-in-class customer experience, • Resolve customer concerns quickly and professionally, • Build strong relationships with customers and the local community, • Ensure team members maintain expert knowledge of Comcast Xfinity products and services Operations & Store Performance • Manage daily store operations, scheduling, and staffing, • Maintain inventory accuracy and merchandising standards, • Ensure compliance with company policies and operational procedures, • Analyze sales reports and business metrics to improve performance Required • Fluent in both English and Spanish, • Previous experience as a:, • Retail Store Manager, • Sales Manager, • Wireless Retail Manager, • Telecommunications Manager, • Customer Service Manager, • Strong leadership, coaching, and employee development skills, • Proven ability to drive sales growth and achieve performance goals, • Excellent communication and relationship-building abilities, • Strong analytical and problem-solving skills, • Ability to work flexible schedules, including evenings, weekends, and holidays Preferred • Experience in telecommunications, wireless, internet, cable, or technology sales, • Experience with Comcast Xfinity, wireless carriers, or consumer electronics retail environments, • Multi-unit retail or high-volume sales experience Build Your Career with Blufox Mobile If you're a bilingual retail leader who enjoys coaching teams, driving sales performance, and delivering exceptional customer experiences, we want to hear from you. Join a growing company where your leadership makes a difference and your career has room to grow. Apply today and become part of the Blufox Mobile leadership team. Keywords Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching

Job Description Lead. Inspire. Grow. Are you an experienced Retail Store Manager, Sales Manager, or Wireless Store Manager looking for a career with unlimited growth potential? Do you thrive in a fast-paced retail environment where you can coach a team, drive sales, and make a direct impact on business success? Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead our location. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway. We are looking for a results-driven leader who is passionate about retail sales, customer service, team development, business operations, and performance management. Why Join Blufox Mobile? At Blufox Mobile, we invest in our people. Our managers have the support, tools, and autonomy needed to build successful teams and grow their careers. What We Offer • Competitive base salary plus performance incentives, • Medical, Dental, and Vision Insurance, • 401(k) Retirement Plan, • Paid Training and Ongoing Leadership Development, • Paid Vacation, Sick Time, and Personal Time Off, • Career Advancement and Internal Promotion Opportunities, • Modern, State-of-the-Art Retail Environment, • Employee Stock Ownership Program (ESOP) available at select locations, • Annual Blufox Winners Circle Trip to Mexico for top performers Key Responsibilities Retail Leadership & Team Management • Lead, coach, and develop a high-performing retail sales team, • Recruit, interview, onboard, and train new employees, • Foster a positive, customer-focused, and sales-driven culture, • Conduct performance reviews, coaching sessions, and development planning Sales & Business Growth • Drive store revenue and exceed sales goals, • Monitor KPIs including sales performance, customer satisfaction, and productivity, • Identify opportunities to increase customer acquisition and retention, • Implement sales strategies that support company growth objectives Customer Experience • Deliver exceptional customer service and create a best-in-class customer experience, • Resolve customer concerns quickly and professionally, • Build strong relationships with customers and the local community, • Ensure team members maintain expert knowledge of Comcast Xfinity products and services Operations & Store Performance • Manage daily store operations, scheduling, and staffing, • Maintain inventory accuracy and merchandising standards, • Ensure compliance with company policies and operational procedures, • Analyze sales reports and business metrics to improve performance Required • Fluent in both English and Spanish, • Previous experience as a:, • Retail Store Manager, • Sales Manager, • Wireless Retail Manager, • Telecommunications Manager, • Customer Service Manager, • Strong leadership, coaching, and employee development skills, • Proven ability to drive sales growth and achieve performance goals, • Excellent communication and relationship-building abilities, • Strong analytical and problem-solving skills, • Ability to work flexible schedules, including evenings, weekends, and holidays Preferred • Experience in telecommunications, wireless, internet, cable, or technology sales, • Experience with Comcast Xfinity, wireless carriers, or consumer electronics retail environments, • Multi-unit retail or high-volume sales experience Build Your Career with Blufox Mobile If you're a bilingual retail leader who enjoys coaching teams, driving sales performance, and delivering exceptional customer experiences, we want to hear from you. Join a growing company where your leadership makes a difference and your career has room to grow. Apply today and become part of the Blufox Mobile leadership team. Keywords Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching

Job Description Lead. Inspire. Grow. Are you an experienced Retail Store Manager, Sales Manager, or Wireless Store Manager looking for a career with unlimited growth potential? Do you thrive in a fast-paced retail environment where you can coach a team, drive sales, and make a direct impact on business success? Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead our location. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway. We are looking for a results-driven leader who is passionate about retail sales, customer service, team development, business operations, and performance management. Why Join Blufox Mobile? At Blufox Mobile, we invest in our people. Our managers have the support, tools, and autonomy needed to build successful teams and grow their careers. What We Offer • Competitive base salary plus performance incentives, • Medical, Dental, and Vision Insurance, • 401(k) Retirement Plan, • Paid Training and Ongoing Leadership Development, • Paid Vacation, Sick Time, and Personal Time Off, • Career Advancement and Internal Promotion Opportunities, • Modern, State-of-the-Art Retail Environment, • Employee Stock Ownership Program (ESOP) available at select locations, • Annual Blufox Winners Circle Trip to Mexico for top performers Key Responsibilities Retail Leadership & Team Management • Lead, coach, and develop a high-performing retail sales team, • Recruit, interview, onboard, and train new employees, • Foster a positive, customer-focused, and sales-driven culture, • Conduct performance reviews, coaching sessions, and development planning Sales & Business Growth • Drive store revenue and exceed sales goals, • Monitor KPIs including sales performance, customer satisfaction, and productivity, • Identify opportunities to increase customer acquisition and retention, • Implement sales strategies that support company growth objectives Customer Experience • Deliver exceptional customer service and create a best-in-class customer experience, • Resolve customer concerns quickly and professionally, • Build strong relationships with customers and the local community, • Ensure team members maintain expert knowledge of Comcast Xfinity products and services Operations & Store Performance • Manage daily store operations, scheduling, and staffing, • Maintain inventory accuracy and merchandising standards, • Ensure compliance with company policies and operational procedures, • Analyze sales reports and business metrics to improve performance Required • Fluent in both English and Spanish, • Previous experience as a:, • Retail Store Manager, • Sales Manager, • Wireless Retail Manager, • Telecommunications Manager, • Customer Service Manager, • Strong leadership, coaching, and employee development skills, • Proven ability to drive sales growth and achieve performance goals, • Excellent communication and relationship-building abilities, • Strong analytical and problem-solving skills, • Ability to work flexible schedules, including evenings, weekends, and holidays Preferred • Experience in telecommunications, wireless, internet, cable, or technology sales, • Experience with Comcast Xfinity, wireless carriers, or consumer electronics retail environments, • Multi-unit retail or high-volume sales experience Build Your Career with Blufox Mobile If you're a bilingual retail leader who enjoys coaching teams, driving sales performance, and delivering exceptional customer experiences, we want to hear from you. Join a growing company where your leadership makes a difference and your career has room to grow. Apply today and become part of the Blufox Mobile leadership team. Keywords Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching

Job Description Lead. Inspire. Grow. Are you an experienced Retail Store Manager, Sales Manager, or Wireless Store Manager looking for a career with unlimited growth potential? Do you thrive in a fast-paced retail environment where you can coach a team, drive sales, and make a direct impact on business success? Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead our location. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway. We are looking for a results-driven leader who is passionate about retail sales, customer service, team development, business operations, and performance management. Why Join Blufox Mobile? At Blufox Mobile, we invest in our people. Our managers have the support, tools, and autonomy needed to build successful teams and grow their careers. What We Offer • Competitive base salary plus performance incentives, • Medical, Dental, and Vision Insurance, • 401(k) Retirement Plan, • Paid Training and Ongoing Leadership Development, • Paid Vacation, Sick Time, and Personal Time Off, • Career Advancement and Internal Promotion Opportunities, • Modern, State-of-the-Art Retail Environment, • Employee Stock Ownership Program (ESOP) available at select locations, • Annual Blufox Winners Circle Trip to Mexico for top performers Key Responsibilities Retail Leadership & Team Management • Lead, coach, and develop a high-performing retail sales team, • Recruit, interview, onboard, and train new employees, • Foster a positive, customer-focused, and sales-driven culture, • Conduct performance reviews, coaching sessions, and development planning Sales & Business Growth • Drive store revenue and exceed sales goals, • Monitor KPIs including sales performance, customer satisfaction, and productivity, • Identify opportunities to increase customer acquisition and retention, • Implement sales strategies that support company growth objectives Customer Experience • Deliver exceptional customer service and create a best-in-class customer experience, • Resolve customer concerns quickly and professionally, • Build strong relationships with customers and the local community, • Ensure team members maintain expert knowledge of Comcast Xfinity products and services Operations & Store Performance • Manage daily store operations, scheduling, and staffing, • Maintain inventory accuracy and merchandising standards, • Ensure compliance with company policies and operational procedures, • Analyze sales reports and business metrics to improve performance Required • Fluent in both English and Spanish, • Previous experience as a:, • Retail Store Manager, • Sales Manager, • Wireless Retail Manager, • Telecommunications Manager, • Customer Service Manager, • Strong leadership, coaching, and employee development skills, • Proven ability to drive sales growth and achieve performance goals, • Excellent communication and relationship-building abilities, • Strong analytical and problem-solving skills, • Ability to work flexible schedules, including evenings, weekends, and holidays Preferred • Experience in telecommunications, wireless, internet, cable, or technology sales, • Experience with Comcast Xfinity, wireless carriers, or consumer electronics retail environments, • Multi-unit retail or high-volume sales experience Build Your Career with Blufox Mobile If you're a bilingual retail leader who enjoys coaching teams, driving sales performance, and delivering exceptional customer experiences, we want to hear from you. Join a growing company where your leadership makes a difference and your career has room to grow. Apply today and become part of the Blufox Mobile leadership team. Keywords Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching

Job Description Lead. Inspire. Grow. Are you an experienced Retail Store Manager, Sales Manager, or Wireless Store Manager looking for a career with unlimited growth potential? Do you thrive in a fast-paced retail environment where you can coach a team, drive sales, and make a direct impact on business success? Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead our location. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway. We are looking for a results-driven leader who is passionate about retail sales, customer service, team development, business operations, and performance management. Why Join Blufox Mobile? At Blufox Mobile, we invest in our people. Our managers have the support, tools, and autonomy needed to build successful teams and grow their careers. What We Offer • Competitive base salary plus performance incentives, • Medical, Dental, and Vision Insurance, • 401(k) Retirement Plan, • Paid Training and Ongoing Leadership Development, • Paid Vacation, Sick Time, and Personal Time Off, • Career Advancement and Internal Promotion Opportunities, • Modern, State-of-the-Art Retail Environment, • Employee Stock Ownership Program (ESOP) available at select locations, • Annual Blufox Winners Circle Trip to Mexico for top performers Key Responsibilities Retail Leadership & Team Management • Lead, coach, and develop a high-performing retail sales team, • Recruit, interview, onboard, and train new employees, • Foster a positive, customer-focused, and sales-driven culture, • Conduct performance reviews, coaching sessions, and development planning Sales & Business Growth • Drive store revenue and exceed sales goals, • Monitor KPIs including sales performance, customer satisfaction, and productivity, • Identify opportunities to increase customer acquisition and retention, • Implement sales strategies that support company growth objectives Customer Experience • Deliver exceptional customer service and create a best-in-class customer experience, • Resolve customer concerns quickly and professionally, • Build strong relationships with customers and the local community, • Ensure team members maintain expert knowledge of Comcast Xfinity products and services Operations & Store Performance • Manage daily store operations, scheduling, and staffing, • Maintain inventory accuracy and merchandising standards, • Ensure compliance with company policies and operational procedures, • Analyze sales reports and business metrics to improve performance Required • Fluent in both English and Spanish, • Previous experience as a:, • Retail Store Manager, • Sales Manager, • Wireless Retail Manager, • Telecommunications Manager, • Customer Service Manager, • Strong leadership, coaching, and employee development skills, • Proven ability to drive sales growth and achieve performance goals, • Excellent communication and relationship-building abilities, • Strong analytical and problem-solving skills, • Ability to work flexible schedules, including evenings, weekends, and holidays Preferred • Experience in telecommunications, wireless, internet, cable, or technology sales, • Experience with Comcast Xfinity, wireless carriers, or consumer electronics retail environments, • Multi-unit retail or high-volume sales experience Build Your Career with Blufox Mobile If you're a bilingual retail leader who enjoys coaching teams, driving sales performance, and delivering exceptional customer experiences, we want to hear from you. Join a growing company where your leadership makes a difference and your career has room to grow. Apply today and become part of the Blufox Mobile leadership team. Keywords Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching

Job Description D7 Pneumatics LLC is seeking an experienced Civil Construction Concrete Supervisor to oversee and help manage our civil concrete projects. The ideal candidate will have a strong background in supervising crews and working with concrete. As a Concrete Supervisor at D7 Pneumatics LLC, you will be responsible for ensuring that all projects are completed on time, within budget, and to the highest quality standards. You will lead the crew on-site, lay out slabs, and ensure that all operations follow safety and project specifications. Key Responsibilities: • Supervise and manage construction crews, • Interpret and read blueprints for layout and project specifications., • Ensure proper preparation, pouring, and finishing of concrete slabs., • Perform site assessments and ensure compliance with project timelines and quality standards., • Ensure the safe operation of equipment and adherence to safety protocols., • Provide clear communication with project managers, clients, and crew members., • Troubleshoot issues and provide solutions to ensure smooth project flow., • Maintain a clean and organized work site., • Ensure that all work is completed according to specifications and within project timelines. Required Qualifications & Experience: • 3-5 years of experience supervising crews in concrete and dirt work., • Strong ability to read and interpret blueprints., • Experience laying out concrete slabs., • Ability to travel for various job sites as needed., • Reliable transportation to and from job sites., • Fluency in both English and Spanish (speaking, reading, and writing)., • Strong leadership, communication, and problem-solving skills., • Ability to work well under pressure and handle multiple tasks simultaneously., • A commitment to safety and quality workmanship.

Coast Medical Service is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Houston, Texas. Job Description & Requirements • Specialty: OR - Operating Room, • Discipline: RN, • Start Date: 07/27/2026, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, days, • Employment Type: Travel Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the experienced or first-time traveler. Coast is featured on Blue Pipes' 2023 Best Travel Agencies and named a 2022 Top Rated Healthcare Staffing Firm & 2023 First Half Top Rated Healthcare Staffing Firm by Great Recruiters. Please note that pay rate may differ for locally based candidates. Please apply here or contact a recruiter directly to learn more about this position & the facility, and/or explore others that may be of interest to you. We look forward to speaking with you! Coast Medical Services Job ID #37415874. Pay package is based on 12 hour shifts and 36.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN:Operating Room,07:00:00-19:30:00

\n Coast Medical Service is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Houston, Texas. Job Description & Requirements\n \n • Specialty: ED - Emergency Department\n, • Discipline: RN\n, • Start Date: 07/27/2026\n, • Duration: 13 weeks\n, • 36 hours per week\n, • Shift: 12 hours, nights\n, • Employment Type: Travel\n \n Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the experienced or first-time traveler. Coast is featured on Blue Pipes' 2023 Best Travel Agencies and named a 2022 Top Rated Healthcare Staffing Firm & 2023 First Half Top Rated Healthcare Staffing Firm by Great Recruiters. Please note that pay rate may differ for locally based candidates. Please apply here or contact a recruiter directly to learn more about this position & the facility, and/or explore others that may be of interest to you. We look forward to speaking with you! \n Coast Medical Services Job ID #37477482. Pay package is based on 12 hour shifts and 36.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN:Emergency Room,19:00:00-07:30:00 \n

Solomon Page is seeking a travel nurse RN CVOR for a travel nursing job in Houston, Texas. Job Description & Requirements • Specialty: CVOR, • Discipline: RN, • Start Date: ASAP, • Duration: 13 weeks, • 40 hours per week, • Shift: 10 hours, days, • Employment Type: Travel Our client is looking to add a Registered Nurse to their team. \n\n Job Details: • Location: Houston, Texas, • Duration: 13 Weeks, • Start Date: 06/29/2026, • Shift: 4x10 Days, • Estimated Gross Weekly Pay: 2278\n\n Qualifications: \n\n\n\t • Current Texas license\n\t, • Excellent interpersonal skills including patience, empathy, and compassion\n\t, • Effective communication skills, including active listening, writing, speaking and reading comprehension\n\t, • Fast and adaptive problem-solving abilities\n\t, • Ability to stand for long periods of time\n\n\n If you meet the required qualifications and are interested in this role, please apply today. \n\n Why Work with Us \n\n The success of Solomon Page is defined by our people. Offering a comprehensive benefits package, travel nurses have immediate access to medical coverage and ReviveHealth virtual care. Additionally, you are offered access to dental and vision coverage, commuter benefits, a 401(k) plan, flexible spending, referral bonuses, ongoing training, and more. As an ESOP company, Solomon Page offers an employee stock ownership plan to all consultants. As a member of our traveler community, you will join a nurturing culture that fosters your career goals. Solomon Page can connect you with your next opportunity – whether it is in your hometown, or you are looking to travel to a new destination. \n\n About Solomon Page Healthcare & Medical Staffing \n\n Accredited by the Joint Commission with the Gold Seal of Approval, Solomon Page prides ourselves in developing long-term relationships with healthcare providers based on trust and respect. Our experienced Healthcare and Medical Staffing experts are committed to providing safe and quality patient care through our wide network of travel nurses, locum tenens, and allied resources. For more information and additional healthcare opportunities, visit: solomonpage.com and connect with Solomon Page on Instagram, Facebook, Twitter, LinkedIn, and TikTok. \n\n 406400 Solomon Page Job ID #449798. Pay package is based on 10 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: nurse - rn - cvor | houston, texas About Solomon Page Founded in 1990, Solomon Page has grown to be a leader in the staffing industry. As a member of our healthcare provider community, you will join a nurturing culture that fosters your career goals. We have the network and resources to connect you with your next opportunity – whether it is in your hometown, or you are looking to travel to a new destination. Accredited by the Joint Commission with the Gold Seal of Approval, Solomon Page prides itself in developing long-term relationships with healthcare providers based on trust and respect. Headquartered in New York with offices throughout the United States our experienced healthcare and medical staffing experts are committed to providing safe and quality patient care through our wide network of travel nurses, locum tenens, and allied resources. For more information and additional healthcare opportunities, visit: solomonpage.com/healthcare and connect with us on Facebook, Twitter, Instagram, Tik Tok, and LinkedIn. • ReviveHealth Virtual Care: Available immediately. Receive free, 100% company paid, virtual care access. Upon commencement of your employment, Solomon Page offers automatic enrollment into ReviveHealth, which offers concierge, membership-based access to virtual primary care, urgent care, mental health therapy, a vision program, and prescription medications., • Medical Coverage: Available immediately. Whether you are looking to enroll in single or family insurance, you have immediate access to quality coverage., • Dental Coverage: Available the 1st of the month after your hire date. We offer dental insurance to you and your dependents., • Vision Coverage: Available the 1st of the month after your hire date. We offer vision insurance to you and your dependents., • Commuter Benefits: Available the 1st of the month after your hire date. Set aside pre-tax money to pay for public transportation., • 401K Plan: Associates can enroll in the 401K plan after they have worked 1000 hours., • ESOP Benefits: As an ESOP company, Solomon Page offers an employee stock ownership plan., • Referral Bonus: A cash bonus is offered for referring a candidate to Solomon Page who gets placed., • Training & Support: Training programs and ongoing career coaching and support is offered to consultants.Benefits, • Medical benefits, • Dental benefits, • Vision benefits, • 401k retirement plan, • Referral bonus