Recruiting Manager
1 month ago
Austin
Job Description Position Title: Recruiting Manager Reports To: Chief People Officer Location: Austin, TX (In Person/Hybrid) Job Type: Full-Time Overview Everyday Coffee Company, a rapidly scaling Dunkin’ franchise partner, is building a national recruiting engine to support the opening of approximately 2,000 locations over the next five years. Our success depends on our ability to consistently hire, onboard, and retain high-quality field leadership and frontline talent at speed and at scale. We are seeking an experienced Recruiting Manager to lead and scale our talent acquisition function. This role will oversee a growing recruiting team, including one full-time Recruiter, one to two full-time Sourcers, and contracted pre-screening support, while building the systems, processes, and operating rhythms required for sustained high-volume hiring. The ideal candidate brings deep Quick Service Restaurant recruiting experience, has led recruiting teams through rapid growth, and knows how to balance speed, quality, and operational discipline in a multi-location environment. Why This Role Matters Recruiting is the front door to our culture and our growth. In a business opening hundreds of locations per year, the Recruiting Manager ensures: • Stores open fully staffed and leadership-ready, • Talent quality remains high as volume scales, • Recruiting systems support, rather than slow, operations Key Responsibilities Recruiting Strategy & Workforce Planning • Develop and execute a scalable recruiting strategy aligned to aggressive store opening and staffing timelines, • Forecast hiring needs across frontline, leadership, and support roles, • Lead, coach, and develop a recruiting team consisting of:, • 1 full-time Recruiter, • 1–2 full-time Sourcers, • Contracted pre-screening and recruiting support as needed, • Establish clear role ownership, performance metrics, and career paths for recruiting team members, • Oversee full-cycle recruiting for Restaurant Managers, Shift Leaders, and frontline roles, • Ensure consistent, efficient, and compliant screening, interviewing, and selection processes, • Maintain a strong pipeline of Restaurant Manager candidates in all active and future markets, • Own and optimize recruiting systems and workflows (ATS, sourcing tools, automation, AI-enabled screening), • Design low-touch, high-throughput recruiting processes appropriate for hourly QSR hiring, • Partner with HRIS, Payroll, and People Operations to ensure clean handoffs into onboarding and payroll, • Serve as a trusted recruiting partner to:, • Operations leadership (District Managers, Restaurant Managers), • People Growth Partner / HR, • Finance and executive leadership, • Train hiring managers on interviewing, selection, and hiring best practices, • Track and report key recruiting metrics, including:, • Time-to-fill, • Cost-per-hire, • Pipeline health, • Offer acceptance rates, • Turnover trends tied to hiring quality, • Ensure recruiting practices comply with federal, state, and local employment laws, • Maintain accurate candidate records and documentation, • Partner with HR and Legal on policy updates and hiring-related risk mitigation Qualifications Required • 7+ years of recruiting experience, with significant QSR, retail, or hospitality focus, • 3+ years of experience leading recruiting teams in a high-volume environment, • Proven success supporting multi-unit growth and rapid store openings, • Deep understanding of hourly and field leadership recruiting at scale, • Experience managing both internal recruiting staff and contract recruiting resources, • Strong knowledge of ATS platforms and high-volume recruiting workflows, • Experience supporting 1,000+ location organizations or an aggressive expansion track record, • Familiarity with AI-enabled recruiting and automation tools, • Experience partnering closely with Operations leaders in QSR environments, • Strategic yet highly operational mindset, • Strong people leadership and coaching skills, • Driving Continuous Improvement and Streamlined Workflows, • Data-driven decision making, • Ability to operate under tight timelines and constant change, • Excellent communication and stakeholder management skills, • Bias for action, ownership, and continuous improvement Benefits • Competitive salary based on experience, • Bonus eligibility (if applicable), • 401(k), • Medical, Dental, Vision Insurance, • Paid Time Off, • Growth and leadership development opportunities, • Opportunity to build and lead a national recruiting function at scale