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JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. As a Senior Project Manager, you will play a crucial role in this pursuit by leading projects and delivering exceptional results for our clients. Your innovative approach, collaborative mindset, and commitment to success will help us further strengthen our culture of collaboration and advancement. What your day-to-day will look like: * Delivering exceptional project management services * Managing and overseeing all aspects of projects, including planning, budgeting, scheduling, and execution * Collaborating with internal teams and external stakeholders to ensure project success * Ensuring projects are completed on time, within budget, and meet quality standards * Providing leadership and guidance to project teams, empowering them to thrive and excel * Building and maintaining relationships with clients, understanding their goals and objectives * Championing JLL's values and culture of collaboration, inclusivity, and belonging Required qualifications: * Bachelor's degree in a related field (Engineering, Architecture, Construction Management, etc.) * PMP certification or equivalent project management certification * Minimum of 7 years of experience in project management, preferably in the commercial real estate industry * Proven track record of successfully managing complex projects from inception to completion * Strong leadership and communication skills, with the ability to effectively collaborate with cross-functional teams * Excellent organizational and time management abilities to prioritize and manage multiple projects simultaneously * Strong problem-solving skills and the ability to make sound decisions in a fast-paced environment Preferred qualifications: * Master's degree in a related field * Experience leading projects in multiple sectors, including office, retail, industrial, and healthcare * Demonstrated experience in change management and driving innovation * Knowledge of construction processes and building codes * Proficiency in project management software and tools This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 135,000.00 – 160,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –San Francisco, CA If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: * 401(k) plan with matching company contributions * Comprehensive Medical, Dental & Vision Care * Paid parental leave at 100% of salary * Paid Time Off and Company Holidays * Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our ___. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy ___. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at ___. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our ___ page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our ___ which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Principal, Program Manager (Talent Acquisition and Employee Relations Enablement). About the job We are actively recruiting for this role to fill an existing vacancy. This position is needed to own the end-to-end design, build, launch, and evolution of enablement programs that drive global transformation across Twilio's Talent Acquisition (TA) and Employee Relations (ER) functions. You are a thought leader who doesn't just build solutions-you shape the long-term enablement strategy, ensuring our TA and ER teams have the clarity, capability, and connection needed to navigate Twilio's most complex challenges. This role sits within the People Team and reports to the Director, People Partnerships Strategic Delivery. Responsibilities In this role, you'll: • Drive Strategic Direction: Lead the multi-year roadmap for TA and ER enablement. You don't just execute programs; you define how enablement serves as a lever to achieve organizational goals., • Orchestrate Complex Programs: Manage an agile portfolio of high-impact initiatives and projects (e.g., advanced interviewer training, ER investigation frameworks, Recruiter upskilling), where you design, scale, and execute in alignment with multiple leadership levels and stakeholder functions., • Lead Our Content Architecture: Oversee the creation of "best-in-class" enablement resources. You are responsible for the overall standards and strategy across all People Partnerships knowledge management materials, setting the foundation for continued AI innovation and operational excellence., • Deliver Training: Coordinate and facilitate high-impact training sessions to support new tool roll outs, process changes, and upskilling initiatives., • Lead Change: Incorporate impactful change management strategies to support new ways of working. You are the "voice of the user," ensuring that global shifts in process, policy, and practices are adopted seamlessly by TA, ER, and partner stakeholders., • Manage Stakeholders: Build, strengthen, and manage cross-functional partnerships with critical stakeholders in TA leadership, ER leadership, Operations, and Technology teams to identify priorities, manage tradeoffs, and drive overall alignment., • Facilitate Continuous Improvement: Continuously monitor, measure, and evaluate the impact of TA and ER enablement programs using both qualitative feedback and quantitative performance data; adjust content and delivery based on insights., • Advise Executives: Act as a trusted partner to TA and ER senior leadership. You provide the data-driven narrative that connects enablement activities to business performance (e.g., Quality of Hire, Risk Mitigation, and Operational Speed). Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 8+ years of experience in program delivery, enablement, or other talent-focused initiatives at a global company., • 3+ years of functional experience in talent acquisition., • Experience designing and delivering transformational programs, specifically managing a broad portfolio of programs that drive measurable improvements in organizational productivity, collaboration, and business outcomes., • Advanced skills in project management, stakeholder management, change management, enablement, and training development., • Demonstrated ability to influence senior leaders without formal authority, often managing and navigating stakeholders through high-stakes or ambiguous territory., • Strong business acumen, with the external and internal insights to connect TA and ER initiatives to broader company strategy., • Domain depth evidenced by a strong understanding of the Talent Acquisition lifecycle and/or Employee Relations landscape, including the tools (ATS, Case Management) and compliance requirements of a global talent organization., • Experience crafting high-visibility, high-impact messaging that drives behavior change across large, diverse teams., • Prior experience in the technology industry. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520.00-$179.600.00., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840.00-$187,300.00.., • Based in the San Francisco Bay area, California: $166,400.00- $208,000.00. Applications for this role are intended to be accepted until 4/5/26 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as our next Staff Software Engineer in the Enterprise AI Engineering team. About the job Twilio is undergoing a major business transformation powered by Enterprise AI, supported by a dedicated engineering team building the foundations for a unified, secure, and scalable operating system across GTM functions (Sales, Support, Operations, etc.) as well as Internal non-GTM functions (Finance, HR, Legal, etc.) Our platform is designed to support a multitude of business functions by deploying intelligent agentic solutions that automate complex workflows and deliver unprecedented user experiences. We're building the future of work at Twilio, and this role offers the opportunity to be at the forefront of enterprise AI innovation. This role focuses specifically on transforming how Twilio's Customer Support organization operates through AI-powered tools and agentic products. As a Staff Machine Learning Engineer within Enterprise AI Engineering, you will be instrumental in developing supervised machine learning (ML) propensity models as well as state-of-the-art GenAI/LLM-powered applications. Your solutions will cater to the dynamic needs of Twilio's diverse verticals and our extensive customer base. This role offers an exciting opportunity to harness the power of advanced machine learning technologies to drive innovation and efficiency. As a member of this team, you will have the opportunity to work on groundbreaking projects that directly impact the efficiency and success of our customers. You will collaborate with talented professionals who are as driven and enthusiastic about AI and Machine Learning as you are. Your contributions will be crucial in shaping the future of AI at Twilio, and you will have the support and resources needed to innovate and excel. Responsibilities In this role, you'll: • Develop and Deploy AI/ML Models: Build and deploy machine learning models by leveraging NLP, recommendation systems & GenAI-powered applications, to production environments, ensuring they meet the diverse needs of Twilio's verticals and customer base., • Collaborate Across Teams: Work closely with product, program, analytics, and engineering teams to implement and refine machine learning, statistical, and forecasting models that drive business outcomes., • Utilize Advanced Technical Stack: Leverage our technical stack, including Python, SQL, R, AWS (Sagemaker, Lambda, S3, Kendra), MySQL, and libraries such as Pandas, NumPy, SciKit-Learn, XGBoost, Matplotlib, and Keras, to develop robust and scalable AI/ML solutions., • Integrate Enterprise Data Sources: Effectively utilize enterprise data sources like Salesforce and Zendesk to inform model development and enhance predictive accuracy. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 5+ years of applied ML engineering experience, • Develop and Deploy AI Models: Build and deploy machine learning models leveraging NLP techniques and GenAI-powered applications, to production environments, ensuring they meet the diverse needs of Twilio's verticals and customer base., • Collaborate Across Teams: Work closely with product, program, analytics, and engineering teams to implement and refine machine learning, statistical, and forecasting models that drive business outcomes., • Utilize Advanced Technical Stack: Leverage our technical stack, including Python, SQL, R, AWS (Sagemaker, Lambda, S3, Kendra), MySQL, Airtable, and libraries such as Pandas, NumPy, SciKit-Learn, XGBoost, Matplotlib, and Keras, to develop robust and scalable AI/ML solutions., • Integrate Enterprise Data Sources: Effectively utilize enterprise data sources like Salesforce and Zendesk to inform model development and enhance predictive accuracy., • Familiarity with using LLMs (OpenAI, Claude, Gemini, Llama etc.), RAG, Agents, Model Fine-tuning, Few-shot prompting, Prompt Engineering., • Experience with Python-specific frameworks such as Llamaindex, Langchain, Streamlit, Gradio, FastHTML, Chainlit etc. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $188,240 - $235,300., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $199,280 - $249,100., • Based in the San Francisco Bay area, California: $221,360- $276,700. Application deadline information Applications for this role are intended to be accepted until April 30th, 2026 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next New Business Account Executive - Public Sector. About the job This position is needed to help Twilio.org develop important relationships and opportunities with the most influential nonprofits and social enterprises in the world. This person will help refine Twilio.org's overall customer acquisition and growth strategy working closely with the sales and finance teams. This individual will build key relationships with identified influential organizations that include negotiating, executing and managing the customer relationships. Twilio.org invests resources in supporting nonprofits and social enterprises to use communications to tackle some of the world's biggest problems. You have the rare combination of sales or consulting experience in the public sector, business acumen and technical savvy, and are looking to make a difference in the world by utilizing those skills to empower Twilions to successfully work with public sector, and other organizations, to drive good in the world with Twilio products and are looking to build your career where these skills can intersect and grow! This is no ordinary sales role, this is the chance to use your passion to do good in the world! Responsibilities In this role, you'll: • Be responsible for new customer acquisition, while being assigned a quota for net new bookings., • Use a systematic approach to establish deep relationships with strategic prospective customers including understanding their mission, strategy, key decision-makers, organizational structure, and technology solutions., • Leverage your expertise and relationships in the public sector including US State & Local Government and Higher Education, to build strategic programs that drive social impact and territory expansion as well as account development to deliver scale and amplification of social impact within the public sector vertical., • Drive revenue and market share in defined territory and within the government, nonprofit, and social enterprise industry., • Collaborate with Twilio partners to drive territory expansion in the public sector., • Develop, maintain and expand the pipeline of new customer opportunities designed to drive relevance, reach and revenue for our platform., • Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively managing your pipeline of opportunities and weekly sales forecasts., • Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans., • Generate and maintain an accurate pipeline and forecast utilizing CRM, Salesforce., • Qualify, structure, negotiate, close, and manage strategic relationships that will drive platform adoption, revenue, and customer acquisition., • Work with broader sales organization, product owners, legal team, sales operations and more to drive post-close engagement plans for success and growth. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • 6+ years experience selling complex, technical products or relevant customer-facing experience in consulting, • At least 3-5+ years experience in sales or consulting with a focus on public sector organizations including extensive industry contacts and relationships., • Deep experience in the Public Sector partner ecosystem/experience co-selling with partners (fulfillment, delivery, SIs, etc), • Ability to influence and build relationships with people across all levels and organizations internally and externally, with extensive relationship building/management management experience at the C-level., • A passion for doing good and using technology to make a difference in the world. The ability to use that passion to support customers working in complex situations supporting people in need globally., • Experience selling to enterprise customers with complex business and technology needs., • Extensive experience formulating a partnership vision, strategy, and execution plan., • Technical ability to understand software and recognize areas of product integration, discuss product roadmaps, and engage with product managers., • Technically savvy, experienced with the cloud, APIs, communications and enterprise software., • Technical solution selling experience working with real customers, listening to them, and solving problems., • Proven experience starting from scratch to develop, negotiate and structure complex deals., • Passionate about technology and its ability to have a meaningful impact on the world., • Great at execution: results-driven, detail-oriented, organized self-starter., • Excellent at teamwork and cross group collaboration., • Creative, critical and solution-first thinker with client service mentality., • Experience in accurate and detailed business forecasting., • Exceptional oral and written communication skills, with an ability to speak effectively to business development leaders, executives, product managers and engineers., • Familiarity with public sector contracting, pricing & ecosystem processes., • Experience with fulfillment & resell partners to decide the best path forward to deal execution., • Knowledge of how to utilize partners on customer implementations, support and to open new revenue opportunities., • Understands how to leverage and coordinate partners in deal support on RFP and RFI situations., • Maintains active relationships with key partner executives to reinforce Twilio's position with customers and in the market. Identify ways to maximize value for all parties., • Comfortable solutioning use cases to drive joint messaging with partners to customers and prospects. This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont : $110,160 - $137,700., • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $116,280 - $145,350., • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $122,400 - $153,000., • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Applications for this role are intended to be accepted until March 10th, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Sales Development Representative supporting our New Business and Strategic Sales organizations. About the job This position is neededto grow and develop pipeline for Twilio's New Business and Strategic Sales teams. The Sales Development organization is a strategic component of Twilio's overall go-to-market strategy. As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs. We're looking for people who have a growth-oriented mindset and want to build their careers within Twilio. If this role excites you but you think you don't check every box, we still encourage you to apply - we're already looking forward to meeting you. Responsibilities In this role, you'll: • Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio's platform., • Receive all the necessary training and insights to confidently begin contacting prospects through Twilio's SDR onboarding experience., • Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline., • Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows., • Research accounts to determine how Twilio's solutions can provide value, then execute outbound dials, personalized emails, and social selling. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Growth-oriented and ready to build toward future leadership or customer-facing roles, • Goal-oriented and biased toward action (our quota is the floor, not the ceiling!), • Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach, • Comfortable with change and energized by a fast-moving environment, • Enjoy variety and creativity in your day-to-day workflow, • Have a demonstrated ability to navigate challenges with resilience This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont : $25.75/hr - $32.19/hr., • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $27.18/hr - $33.98., • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $28.62/hr - $35.77/hr., • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Applications for this role will be accepted on an ongoing basis. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Video Producer Intern! About the job This position is needed to support the video production and multimedia team across the full production lifecycle from pre-production planning and on-set coordination to editing, asset management, and live event execution. A hands-on internship supporting Twilio's video production and multimedia team across corporate, event, and marketing content from shoot logistics and on-set coordination to editing, motion graphics, and live event execution, offering broad exposure to professional production workflows in a fast-paced tech environment. Responsibilities In this role, you'll: • Track and manage video production projects from brief to delivery, ensuring deadlines and milestones are met, • Coordinate logistics between stakeholders, vendors, and creative teams to keep projects moving efficiently, • Maintain and update production schedules, shot lists, and project trackers across active productions, • Organize and manage digital asset libraries, ensuring files are properly named, stored, and accessible, • Draft creative briefs, project summaries, and status updates to keep stakeholders aligned, • Identify and flag production bottlenecks, risks, or resource gaps to the directing producer Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Currently pursuing a degree in Film & Television Production, Communications, Media Studies, or a related field, • Experience with project management tools such as Airtable, Bynder, Asana, Notion, or equivalent, • Familiar with video production workflows and terminology across pre-production, production, and post-production, • Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously, • Excellent written and verbal communication skills for cross-functional collaboration, • Detail-oriented with a proactive approach to problem-solving and follow-through, • Comfortable working in a fast-paced, deadline-driven environment with shifting priorities, • Proficiency in Google Workspace (Docs, Sheets, Drive) for documentation and file management, • Spanish language proficiency a strong plus, supporting content and collaboration across Twilio's global teams, • Familiarity with Adobe Creative Suite, particularly Premiere Pro or After Effects, • Experience with video conferencing and virtual production tools such as Zoom, StreamYard, or similar platforms, • Prior internship or project experience in video production, media, or a creative agency environment, • Working knowledge of caption and subtitle workflows, • Interest in or exposure to live event production and corporate conference environments This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $26.00/hour, • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $28/00/hour Applications for this role are intended to be accepted until April 2nd, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Strategic Account Executive 4! About the job This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio's communications business across your assigned customers. As an Strategic Account Executive, you will drive highly analytical and consultative sales cycles with ISV customers that are running large scale, global, competitively sourced, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations. Responsibilities In this role, you'll: • Manage and expand some of our most important ISV customer accounts with a concentration in utility, automotive, public safety and insurance industries., • Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results., • Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio., • Serve on a cross-functional account team with representatives from product, finance, support, and services teams., • Run a disciplined forecast, consistently achieve goals, and present guidance to executive management., • Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • Possess a total of 7 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales., • Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers., • Accountable for relationship management, cross sells, upsells and solutions consulting., • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships., • Analytical account development strategy based on using data to find opportunities and prove value., • Demonstrated track record of managing business forecasts and financial models., • Entrepreneurial mindset with appetite to define process and build programs., • Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers., • Excellent verbal and written communication skills., • Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms., • Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments. We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont :$132,192.00 - $165,240.00., • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00., • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00., • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Applications for this role are intended to be accepted until April 30, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as our next Social Media Specialist on Twilio's Corporate Communications team. About the job This Social Media Specialist position is needed to build our community and increase brand awareness for Twilio. We're looking for a storyteller who can create original, compelling content that amplifies our brand and expands our reach. We want someone who can write concisely and creatively, and isn't afraid to test new, bold ideas. This person should be fluent in short-form video and know how to make an audience feel something. We're looking for someone who can cut through the noise. Creative, non-standard resumes strongly encouraged! If this ^^ describes you, please submit your resume along with: 1. A draft of a social media post (choose your channel) pitching why you should be Twilio's next Social Media Specialist OR a haiku about what makes a social post go viral, 2. Your favorite viral social post from a B2B company in the last six months and why you selected it. Responsibilities In this role, you'll: • Create compelling, on-brand content showcasing our customers, capabilities, and culture., • Manage our social channels including LinkedIn, Instagram, Facebook, X, and help us launch our TikTok., • Help execute our editorial calendar and campaigns., • Manage Twilio's employee advocacy program, equipping our global and regional teams to share content., • Engage and build our community of technical developers, consumers, and business decision makers daily., • Collaborate with key company stakeholders on goals for campaigns, product releases, events, and other company-wide initiatives., • Contribute to Twilio's mission of building the world's leading customer engagement platform by showing what's possible with it., • Create interesting, engaging content for our top executives., • Perform analysis and use data to prove our program is growing and our bets are paying off., • Constantly experiment and test new tactics to reach new audiences. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • Has experience managing brand social., • Expresses complex thoughts or ideas in 100 characters or less., • Thinks outside of the box and presents ideas clearly., • Is organized and loves to take projects and run with them., • Uses data to tell a story and has proven success on social., • Experience using social management tools, including Sprout Social, Canva, Figma, EveryoneSocial., • Enjoys building community. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $31.77/hour - $39.71/hour., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $33.66/hour - $42.07/hour., • Based in the San Francisco Bay area, California: $37.34/hour - $46.68/hour. Application deadline information Applications for this role are intended to be accepted until May 30, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join us as our next Senior Product Manager - Enterprise AI on Twilio's Enterprise AI team. About the job Twilio is undergoing a major business transformation powered by Enterprise AI, supported by a dedicated engineering team building the foundations for a unified, secure, and scalable operating system across GTM functions (Sales, Support, Operations, etc.) as well as Internal non-GTM functions (Finance, HR, Legal, etc.) Our platform is designed to support a multitude of business functions by deploying intelligent agentic solutions that automate complex workflows and deliver unprecedented user experiences. We're building the future of work at Twilio, and this role offers the opportunity to be at the forefront of enterprise AI innovation. As Staff Product Manager for Corporate Functions Enterprise AI, you will lead the product strategy and execution for AI-powered solutions across Finance, Legal, and HR functions. You'll build intelligent agents, automation workflows, and operational tools that transform how Twilio's corporate functions work-from financial operations and reporting to legal contract management and HR processes. You will be responsible for understanding the unique workflows, pain points, and opportunities across these diverse corporate functions, then designing and delivering AI-powered products that drive measurable business impact. This includes everything from AI assistants that automate invoice processing and financial analysis, to legal tools that accelerate contract review and compliance tracking, to HR agents that streamline recruiting, onboarding, and employee support. You'll work closely with Finance, Legal, and HR leaders, operations teams, engineering, data science, and AI/ML teams to deliver a cohesive product vision that scales across multiple use cases while leveraging our unified Enterprise AI platform. Responsibilities As a Senior Product Manager, you will: Product Strategy & Roadmap • Define and execute the product roadmap for Corporate Functions Enterprise AI spanning Finance, Legal, and HR use cases. Establish clear priorities, milestones, and success metrics that align with business objectives and drive measurable operational improvements., • Build AI-powered financial operations tools that help Finance teams work more efficiently through intelligent automation of invoice and billing processing, expense management, financial reporting, and analytics., • Deliver intelligent insights and analytics that surface anomalies, forecasting recommendations, budget optimization opportunities, and automated reconciliation to accelerate financial close and improve decision-making., • Lead the development of AI-powered legal products that increase legal team productivity through intelligent contract review, clause extraction, compliance tracking, and legal research automation., • Drive efficiency in legal operations through conversational AI for legal queries, automated contract generation, risk assessment tools, and intelligent routing of legal requests., • Create intelligent HR operations tools including AI-powered recruiting assistance, candidate screening automation, interview scheduling, and applicant tracking system integrations., • Design employee experience products that automate onboarding workflows, benefits administration, HR ticket deflection, policy guidance, and employee self-service capabilities., • Leverage the Enterprise AI platform to build agentic solutions using multi-agent architecture, knowledge retrieval, workflow automation, and LLM-powered reasoning tailored to each corporate function., • Integrate with enterprise systems including Workday, NetSuite, DocuSign, contract management platforms, HRIS systems, and internal Twilio tools to deliver seamless, embedded AI experiences., • Collaborate with corporate function leadership across Finance, Legal, and HR to understand their strategic priorities, operational challenges, and success metrics. Translate these into product requirements and clear roadmaps., • Drive adoption and enablement by working directly with end users, training teams on new AI capabilities, gathering feedback, and iterating on product experiences. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 7+ years of product management experience at fast-paced technology companies, with at least 3 years in corporate functions such as finance operations, legal tech, HR tech, or enterprise productivity tools, • Deep understanding of at least two of the following domains: financial operations and enterprise resource planning (ERP) systems, legal operations and contract lifecycle management, HR operations and human capital management systems, • Proven ability to build products that serve diverse user personas and use cases within a unified platform strategy, • Strong technical fluency with AI/ML concepts, agentic systems, workflow automation, and conversational AI, • Proficiency with SQL and ability to extract, analyze, and interpret data independently to inform product decisions, • Excellent stakeholder management skills with experience influencing senior leaders and driving cross-functional alignment, • Demonstrated success delivering measurable business impact through product innovation and operational efficiency, • Experience with AI-powered finance tools, legal tech platforms, or HR automation systems, • Knowledge of corporate function platforms including Workday, NetSuite, Coupa, Ironclad, Lever, Greenhouse, and other enterprise systems, • Understanding of regulatory frameworks (SOX, GAAP, GDPR, employment law compliance) and corporate governance, • Familiarity with finance best practices (financial close, procurement, FP&A), legal operations (contract management, matter management), and HR processes (recruiting, onboarding, HRIS administration), • Background in building internal tools, operational dashboards, or productivity platforms for corporate functions, • Experience with document processing, intelligent document understanding, or knowledge management systems This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560 - $160,700, • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000., • Based in the San Francisco Bay area, California: $151,120 - $188,900. Application deadline information Applications for this role are intended to be accepted until March 15, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Senior Principal Pre-sales Engineer, Product Specialist! About the job This position is needed to support the Trust, Identity & Compliance vertical within the Specialist Organization. In this role, you will architect and validate Twilio's most complex, highest-impact, multi-product opportunities by translating Twilio's portfolio into secure, scalable, and executive-ready architectures. You will operate as the regional technical authority for your specialty, partnering tightly with Generalist Solutions Engineers (SEs) and Account Executives (AEs) while engaging Enterprise Strategists and Value Engineers to accelerate outcomes. You'll also serve as a key bridge between GTM and R&D-codifying repeatable architecture patterns, elevating field capability, and influencing roadmap through formal interlocks. Responsibilities In this role, you'll: • Architect and validate end-to-end, multi-product solutions that fit into customer ecosystems-often across multiple teams, regions, and lines of business., • Lead technical discovery, solution mapping, and validation strategy (workshops, demos, POCs) to remove architectural risk and secure stakeholder alignment., • Scope and validate architectures with emphasis on:, • Identity verification and authentication flows (MFA, OAuth/OIDC, JWT, API-driven identity, step-up auth), • Secure-by-design architectures reducing fraud/abuse (signals, risk engines, rate limiting, secure enrollment), • Compliance and audit readiness (e.g., GDPR, DORA), data residency, and governance controls, • Build and deliver exec/architect-ready presentations that communicate tradeoffs, implementation path, and long-term platform vision., • Document customer patterns, technical shifts, and competitive signals; synthesize into actionable product feedback., • Drive influence via Product & R&D interlock, GTM product escalations, and PDLC feedback mechanisms. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • Experience operating as a regional technical authority (standard-setting, coaching, asset creation) rather than only deal-by-deal support., • Track record building repeatable architectures/plays that scale across teams., • Experience partnering deeply with Product/PMM on positioning, roadmap feedback, and launch readiness., • Familiarity with adjacent trust capabilities such as encryption/key management concepts, audit logging, incident response, A2P/10DLC considerations, and data residency architectures., • Experience working in an overlay or specialist presales capacity We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont : $160,500.00 - $200,600.00., • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $169,400.00 - $211,700.00., • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $178,300.00 - $222,800.00., • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Applications for this role are intended to be accepted until April 15, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . Join the team as Twilio's next Senior Business Systems AnalystProduct Manager, Talent Systems. We are actively recruiting for this role to fill an existing vacancy. This position is needed to own the technical blueprint and functional alignment of Twilio's Talent Acquisition and Performance Management ecosystems. This role is the bridge between program strategy and technical execution. You will partner closely with System and Program Owners to ensure that configurations and AI-driven insights directly meet our talent program objectives. In this role, you'll: • Build and maintain partnerships with System and Program Owners to manage expectations and drive cross-functional consensus, ensuring all technical configurations align with talent program objectives., • Serve as the primary functional expert for Talent and Recruiting systems, translating program requirements into technical specifications., • Partner with PlatformSystem Leads and Program Owners to ensure system configurations are scalable, compliant, and aligned with the long-term talent strategy., • Lead functional testing, User Acceptance Testing (UAT), and post-cycle retrospectives to ensure every talent cycle meets the defined program objectives. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! • 7-10 years of experience as an HRIS Architect, Systems Consultant, or Technical Product Owner specializing in Talent systems., • Deep Functional Expertise: Proven experience in Talent & Performance (specifically Succession and Talent Reviews) and Recruiting modules., • Compliance: Knowledge of global data privacy regulations (e.g., GDPR) as they relate to talent acquisition and performance data., • Systems Thinking: Proven ability to align complex, global talent programs with enterprise system architecture., • Operational Excellence: Strong background in technical governance, change management, and risk mitigation in a high-growth environment., • Configuration or architectural skills in Workday (Talent, Performance, and Recruiting)., • Experience with Eightfold AI or similar talent intelligence platforms to drive program enablement and insights. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. . The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560.00-$160700.00., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000.00- $170,000.00., • Based in the San Francisco Bay area, California: $ 151,200- $189,900.00. Applications for this role are intended to be accepted until 4/7/26, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Staff Analytics Engineer, R&D. About the job This position is needed to advance the consistency & quality of our R&D analytics data layer and accelerate the development velocity of analysts. Our Data Science and Analytics team seeks to empower R&D to make data-backed decisions that accelerate innovation and improve product performance. You will work closely within our team and across Product & Engineering to design and maintain a robust analytics data layer that enables trusted reporting on R&D metrics. Responsibilities In this role, you'll: • Design and implement a formal analytics data layer using AWS Glue, Presto, and LookML, • Collaborate within the Data Science & Analytics team and across Product & Engineering to define, document, and maintain alignment on metric definition and data lineage, • Develop and maintain automated data reconciliation and quality checks to proactively identify and resolve discrepancies, ensuring accuracy and consistency of critical reports and dashboards, • Lead investigations into complex data anomalies, conduct root cause analysis, and communicate findings and solutions effectively to both technical and non-technical audiences, • Mentor and guide members of the data science and analytics team, establishing and enforcing best practices around data modeling, testing, documentation, and code review Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 6+ years of professional experience in analytics engineering, data engineering, business intelligence, or a related discipline-ideally in a B2B SaaS environment., • Advanced expertise in SQL and hands-on experience designing data models and orchestrating data pipelines using AWS Glue or similar technologies, • Demonstrated ability to partner with cross-functional stakeholders to codify, document, and reconcile critical business metrics, ensuring company-wide data alignment, • Intermediate expertise in Python; distributed computing technologies like Hive, Presto, and Spark; and dashboarding tools like Looker or Tableau, • Proven track record of implementing robust data quality and testing frameworks, including expertise with dbt tests, CI/CD, and data observability, • Experience evangelizing and establishing data culture and best practices within a fast-paced technology organization Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $155,520 - $194,400., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $164,640 - $205,800., • Based in the San Francisco Bay area, California: $182,960 - $228,700. Application deadline information Applications for this role are intended to be accepted until April 30th, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Sales Operations Planning Manager. About the job Twilio is seeking a Planning Manager to join the Strategic Operations pillar within Sales, Operations and Enablement. We are seeking a data-driven and strategically minded individual to lead our target-setting process and align customer segmentation to organizational objectives.. This role is less about managing schedules and more about defining our "North Star"- ensuring our goals are ambitious, data-driven, and achievable. This individual will help us establish 'best in class' practices for target setting and customer cohorting, drive recommendations for change, and execute those changes flawlessly through cross-functional collaboration. They will partner with cross functional leaders in sales, systems and HR to align on and drive operational improvements. The right candidate will have a proven track record of completing multiple cycles of target setting that have led to better outcomes for the GTM function. Responsibilities In this role, you'll: • Strategic Target Setting: Lead the annual and semi-annual target-setting cycles. You will define top-down targets while collaborating with department heads to ensure bottom-up feasibility. You will develop unique target setting methodologies across segments of our business and drive development of targets for each, • Customer Segmentation Strategy: Lead the development and maintenance of customer segmentation to identify growth opportunities by leveraging various segmentation models (e.g. firmographic, propensity to buy, etc), • Lifecycle Management: Identify the "tipping points" in the customer journey to help set targets that encourage customer movement from lower-value to higher-value segments, • Cross-Functional Alignment: Work with Sales and Finance to ensure that targets and their underlying methodology will enable Twilio to achieve their broader strategic goals, • Stakeholder Management: Present target proposals to senior leadership, providing data-backed narratives to gain buy-in. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 6+ years of experience in sales operations or revenue operations for a CPaaS organization, • Have deep understanding of the key metrics/levers for a GTM organization (productivity, capacity, top of funnel, pipeline, etc.), • Completed 2 rounds of annual planning within a GTM organization, • Strong analytical skills with proficiency in data manipulation and reporting tools, • Highly collaborative, with the ability to build strong partnerships with and influence GTM, Finance, and Product teams, • Strong project management and process mapping skills, with the ability to distill complex problems into actionable steps, • Excellent verbal and written communication skills This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560 - $160,700., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000., • Based in the San Francisco Bay area, California: $151,120 - $188,900. Application deadline information Applications for this role are intended to be accepted until April 30, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Regulated Verticals Senior Strategic Account Executive! About the job This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies, spanning industries. New Business Account Executives are experts in the CPaaS ecosystem and Twilio's product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams. Responsibilities In this role, you'll: • Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value), • Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio's messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions., • Work with customers across assigned verticals to understand their business and technical requirements, and match them to the capabilities of Twilio's communications API platform, designing a solution for their specific use cases., • Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business., • Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution., • Balance competing priorities and manage multiple projects and deals at the same time., • Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans., • Act as the voice of the customer to Twilio's product and carrier relations teams., • Demonstrate a strong understanding of the CPaaS industry - staying up to date on key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization., • Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • Possess a total of 10 years of full cycle sales experience, with a minimum of 3 years managing or leading quantitative highly analytical products or solutions for their customers., • Directly selling technical SaaS or CPaaS, • Experience outbound prospecting into install base, greenfield prospecting into new accounts, and executing strong QBR strategy for territory penetration, • Technical solutions selling experience working with real customers, listening to them, and solving problems, • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships, • Analytical account development strategy based on using data to find opportunities and prove value, • Demonstrated track record of managing business forecasts and financial models, • Entrepreneurial mindset with appetite to define process and build programs, • Record of delivering market driven results, especially to scale and enterprise customers, • Excellent verbal and written communication skills (English), • Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms., • Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments. We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont : $158,632.00 - $198,290.00., • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $167,440.00 - $209,300.00., • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $176,256.00 - $220,320.00., • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Applications for this role are intended to be accepted until March 31, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Sr Financial Manager, GTM Finance. About the job We're looking for a strategic, curious, and collaborative Sr. Financial Manager GTM Finance team. In this role, you'll serve as the dedicated finance partner to North America Sales. You'll help drive financial rigor, unlock growth opportunities, and ensure we're investing resources where they matter most. This role will lead forecasting, financial modeling, and decision support, while helping leaders across these teams understand performance and manage expenses effectively. Responsibilities n this role, you'll: • Be a trusted FP&A partner to the North America Sales organization, • Lead forecasting, budgeting, and reporting for operating expenses (OpEx), • Develop and maintain models to assess sales productivity and GTM efficiency, • Provide financial insights to guide investment decisions and drive resource allocation, • Collaborate cross-functionally to identify growth opportunities, margin drivers, and increase cost efficiency, • Build flexible financial models to support ad-hoc analysis and scenario planning, • Communicate complex financial information in clear, actionable ways to business partners Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • 10+ years of FP&A experience in a progressive financial role, • Strong financial modeling skills, with experience in forecasting, budgeting, and reporting, • Excellent business acumen and ability to influence stakeholders with data-driven insights, • Comfortable working with ambiguity and problem-solving across multiple teams, • Ability to work independently and think strategically, • Excellent verbal and written communication skills, • Highly proficient with Google Sheets or Excel Desired: • Bachelor's degree in Finance, Business, Economics or related field, or equivalent experience, • Experience with Anaplan, Tableau, Looker, and Oracle a plus Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. . The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520.00- $179,600.00.., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840.00-$187,300.00., • Based in the San Francisco Bay area, California: $166,400.00-$208,000.00. Applications for this role are intended to be accepted until 4/7/26 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's Android Engineer for Identity & Security Products, where you'll shape the future of our authentication, verification, and identity applications that protect millions of users globally. About the job As an Android engineer on the Twilio Identity and Security team, you will play a significant role in designing and building our Identity solution which is in its early stages of development. You will be responsible for the end-to-end development cycle, taking ideas from concept to delivery while ensuring our offerings are innovative, robust, and secure. We're investing in exceptional technical talent like you to accelerate innovation and drive meaningful customer impact in an increasingly complex security landscape. We're seeking a senior Android engineer who will work closely with their team and collaborate with Product Managers and teams developing our Identity and Security APIs, while also making a broader impact across the organization. We're looking for someone who thrives both as a team player and when working independently, and who is eager to take on new challenges beyond their comfort zone. You will excel in this role if you enjoy solving complex technical challenges, have a strong interest in advancing solutions within the identity and security domain and are passionate about building high-performing, secure applications. Responsibilities In this role, you'll: • Drive technical excellence by designing, implementing, and optimizing highly scalable distributed applications that power Twilio's Identity and Security products, • Collaborate with cross-functional teams including product, design, and infrastructure to deliver customer-focused solutions., • Improve the reliability, scalability, and efficiency of Twilio's Identity and Security's systems., • Drive best practices in software engineering, including code reviews, testing, and deployment processes., • Develop for other developers: As part of our Identity and Security team, you will be implementing SDKs and libraries that will be used and loved by developers all over the world., • Contribute to architectural discussions and technical roadmaps, • Drive operational excellence by prioritizing observability, reliability, security and performance in all deliverables. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 4+ years of Android professional with experience in writing production level mobile applications and customer facing SDKs, • Fluent in Kotlin, with experience in Java, • Knowledgeable of the Android development ecosystem, frameworks, 3rd party libraries, • Experience in the full mobile development cycle, • Deep understanding of software engineering best practices, including monitoring, observability, and building maintainable systems, • Experience working with AWS cloud-based infrastructure., • Champion of automated build and test pipelines and test-driven development, • Solid verbal and written communication skills: able to communicate effectively with technical and non technical stakeholders, • A healthy ability to manage and resolve conflict - you have the ability to listen, present, and question effectively., • Experience developing for other developers, • CI/CD, Test automation, • iOS development experience, • Experience working in a geographically distributed team. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $138,700 - $173,400., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - $183,600., • Based in the San Francisco Bay area, California: $163,100 - 203,900. Applications for this role are intended to be accepted until March 31, 2026,but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next HRBP Director, Product Management About the job This HRBP Director role partners directly with the senior leaders shaping Twilio's Product Management organization. This is a hands-on, high-impact IC role designed for someone who loves being at the heart of product strategy and innovation, thrives in product development environments, and energized by the opportunity to apply OE/OD practices and tools to ensure business success. This role joins a broader HR team that supports Product, Engineering, & R&D. Responsibilities You'll shape the future of Twilio's Product Management org by crafting and delivering-on a bold talent strategy that elevate capabilities, evolve how teams collaborate, and strengthen organizations built to create world-class CPaaS products. This is achieved by: • Spotting opportunities through consultative, data-driven discovery efforts, • Partnering with executive clients to create durable, pro-active talent strategies, • Designing and deploying high-impact talent program, • Partnering with HR CoEs to ensure your clients extract max value from enterprise programs Required: • 14+ years of HRBP experience, • Deep knowledge of product development orgs, including operating models, methodologies, roles, and trends, • Proven ability to deliver scalable, high-ROI, business-first people programs, • Exceptional communication, coaching, and relationship-building skills, • Experience partnering with internal OE consultants and/or HCM strategy firms This role will be remote, US Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120.00 - $213,900, • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $177,700.00-$222,100.00, • Based in the San Francisco Bay area, California: $197,400.00-$246,700.00 This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 3/10/26 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as our next Director of Product Management on Twilio's Phone Numbers team. About the job This position is needed to develop and deliver on the vision, strategy, and roadmap for Twilio's phone numbers products. Twilio is looking for a Director of Product to lead the Phone Numbers product team. Phone Numbers is the gateway to all of our Communications business, where different sender types around the world are needed to unlock messaging and voice communications. You will understand the needs of our customers and build products that solve that need at global scale. Leading a team of product managers and working with engineering counterparts, you will craft and deliver on the vision, strategy, and roadmap for Messaging at Twilio. This role will work cross-functionally with teams across Twilio to understand phone number needs and enable customers to get numbers when and wherever they need. This role will help take our Communications business to the next level of growth, while working with some of the world's leading organizations. Responsibilities In this role, you'll: • Develop and drive the strategy and roadmap of Twilio's phone number products, taking into account Twilio's global growth strategy, regulatory needs, and scalable operations that make our customers successful on Twilio, • Collaborate cross-functionally with GTM, Legal, and the rest of Communications Product teams to ensure alignment on the best strategic direction and market opportunities, • Launch innovative phone number products from the infrastructure layer up and lead critical new initiatives for Twilio that open up new markets, • Be the voice of the customer in every conversation and decision, and ensure we build world class products that our customers love and value, • Manage a global team of product managers and mentor them to succeed in building and executing to the vision Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Minimum of 10+ years of Product Management or related experience building customer-facing cloud products for businesses (B2B) or developers, • Experience growing a team of product managers, • Experience with highly technical, multi-workstream product launches; distributed systems experience a plus, • You can translate between the technical details, customer problems, and business impact of the team's work, • You are a strong communicator. From pitching to our leadership team on what customers need to see from our products, to developing a spec for a feature with a partner, you're able to thoughtfully and clearly explain fundamental reasons behind your decisions., • You are organized and comfortable working with exec-level stakeholders and drive deep customer relationships., • You can build highly leveraged products that can be used as the cornerstone for customers and internal teams alike., • You're not shy about diving in deep with engineering, sales, legal, or the customer., • You can run a tight ship, prioritizing a robust stream of work into cohesive, incremental releases, • BS in Computer Science, Engineering, or equivalent practical experience Desired: • Experience building products/services related to APIs, developer experience, • Experience working with telecommunications or other regulated ecosystems Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. . The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $227,840.00-$248,800.00., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $241,200.00-$301,500.00., • Based in the San Francisco Bay area, California: $268,000.00-$335,000.00. Applications for this role are intended to be accepted until 2/3/26, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

The application window is expected to close on: 04/26/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Engineering Product Manager - Observability AI As a Product Manager in the AI Pathways team, you won't just be adding a chatbot to a dashboard. You will be responsible for building "agentic" systems-AI that doesn't just surface data but understands context, suggests remediations, and automates sophisticated workflows. You will define how humans and AI co-pilot the world's most critical digital infrastructures! Your Impact: In this role you will Design, develop, and manage AI-driven observability products or product portfolios that provide end-to-end visibility, monitoring, and assurance for sophisticated applications and infrastructure. Owns the product lifecycle from definition and planning through production, release, and end of life, ensuring alignment with business outcomes and customer needs in the observability domain! What You'll Do: * Take end-to-end ownership of multiple observability products within a portfolio, driving innovation in AI-powered monitoring, troubleshooting, remediation, and incident response. * Shape the product portfolio strategy over a 12-18 month horizon, with clear milestones focused on enhancing observability capabilities such as AI-driven root cause analysis, anomaly detection, alert correlation, and remediation * Develop multi-quarter product roadmaps that align market needs, AI observability trends, AI evaluation quality standards, and business strategy. * Serve as a product and domain expert with deep technical knowledge of modern workloads, observability telemetry, AI-driven analytics, and AI evaluation methodologies including groundedness, hallucination detection, task success, and agent collaboration. * Provide input into competitive analysis and market validation for AI observability * Solicit and incorporate customer feedback from diverse channels to continuously improve observability features, AI evaluation quality, and user experience. * Create alignment between product teams, stakeholders, and leadership to strengthen AI observability product lines and drive adoption. * Act as a product spokesperson internally and externally, evangelizing observability innovations, and benefits. Minimum Qualifications: * Bachelor's degree plus 8 years of related experience, or Master's degree plus 6 years, or PhD plus 3 years in product management or related fields. * Experience with AI technologies, observability platforms, monitoring solutions, and AI evaluation frameworks is highly desirable. Preferred Qualifications: * Expertise in building AI agentic systems, observability data analytics, and AI evaluation metrics such as groundedness, reliability, task completion, and agent teamwork. * Familiarity with AI security, compliance, telemetry standards, and AI quality management tools. * Strong cross-functional teamwork skills with engineering, data science, and customer success teams. At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. The starting salary range posted for this position is $168,800.00 to $241,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $168,800.00 - $277,400.00 Non-Metro New York state & Washington state: $148,800.00 - $248,200.00 • For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

The application window is expected to close on: 09/17/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. This role follows a hybrid work model, with in-office attendance expected once a week at the San Francisco location. Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network, even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues, before they impact end user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios. The Alerts Platform team is a small, senior group of engineers building and operating a real time stream processing platform that transforms billions of telemetry events into actionable insights for customers running mission critical systems. Positioned at the core of the Digital Experience Assurance platform, we detect and surface anomalies in seconds so organizations can resolve issues before users are impacted. The team operates with high ownership and autonomy, partnering closely with product and infrastructure teams to solve complex distributed systems challenges at internet scale. In this role, you will own the design and delivery of critical components within a real-time data platform that processes billions of events daily under strict SLAs. You will build and operate high-performance microservices powering core customer workflows, taking end-to-end responsibility from architecture through production. You will enhance anomaly detection quality by refining detection logic and tuning signal thresholds to reduce noise and improve accuracy for customers. You will strengthen system reliability and scalability through production ownership, incident leadership, and systemic improvements. As a senior engineer, you will help shape technical direction through design reviews and mentorship, delivering resilient systems that proactively surface and resolve customer issues. * 5+ years of professional software development experience building and operating production systems at scale * Strong proficiency in object-oriented programming languages such as Java, Kotlin, or Scala, with experience designing and building large systems in at least one of them * Strong computer science fundamentals, including data structures, algorithms & object-oriented design * Experience designing and building large scale distributed or real time data processing systems with high throughput and low latency requirements * Bachelor's degree in Computer Science, Engineering, or a related technical field * Experience building real-time streaming pipelines using technologies such as Kafka, Flink, or Spark * Hands-on experience with Docker, Kubernetes, and cloud platforms (AWS and/or GCP) * Experience leading design reviews, driving cross team technical initiatives, and owning multi quarter projects in a fast-paced engineering environment At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. The starting salary range posted for this position is $165,000.00 to $241,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $165,000.00 - $277,600.00 Non-Metro New York state & Washington state: $146,700.00 - $247,000.00 • For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Digital Sales Representative - Expansion. About the job This position is needed to lead relationships within our Self Service customer base and Communications platform customers who consume our messaging, voice and email services. As our new Digital Sales Representative, you will be responsible for net new customer activations, transactional and solution selling, and closing deals within our Self Service account base. Responsibilities In this role, you'll: • Manage and expand customer accounts within the Self Service segment., • Own a book of business with the goal of protecting revenue and driving upsell and cross-sells, • Execute programmable sales plays to consistently deliver strong revenue, gross margin, and gross profit results., • Work cross-functionally with representatives from product, finance, support, and services teams to execute renewals and drive DBNE, • Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce through proactive efforts and collaboration with your manager., • Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn, • Work closely with marketing teams to align on messaging and campaigns, • As a Digital Sales Representative you will live the Twilio Magic values:, • BE AN OWNER: Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction, • WEAR THE CUSTOMER'S SHOES: Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio's communications API platform so that, together, you can design a solution for their specific use case needs, • EMPOWER OTHERS: Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform, • DON'T SETTLE: Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make complex technical and financial details sound simple Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • 2 years closing experience or 1+ years closing experience at a SaaS or CPaas company, with a record of top performance, • Demonstrated track record of managing business forecasts and financial models., • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships., • Analytical account development strategy based on using data to find opportunities and prove value., • Entrepreneurial mindset with appetite to define processes and build programs., • Record of delivering revenue and gross profit results This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont: $36.01/hr - $45.01/hr., • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $38.01/hr - $47.52/hr., • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $40.02/hr - $50.02/hr., • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Applications for this role will be accepted on an ongoing basis. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Director, Product Specialists (Solutions Engineering). About the job This position is needed to lead our talented team of Solutions Engineers. This role is pivotal in driving customer success by providing technical leadership and strategy in solving complex customer challenges. The ideal candidate will have a strong background in solution engineering, customer engagement, and team leadership. Responsibilities In this role, you'll: • Leadership and Team Development: Lead, mentor, and scale the North American Solution Engineering team. Foster a culture of innovation, collaboration, and customer-centric problem solving., • Strategic Engagement: Work closely with sales leadership to develop and execute strategies that drive customer acquisition, expansion, and retention. Ensure the Solution Engineering team is aligned with sales goals and objectives., • Solution Design and Implementation: Oversee the technical aspects of customer engagements, including solution design, implementation strategies, and technical validation. Ensure solutions meet customer needs and align with Twilio Segment's capabilities., • Customer Advocacy: Serve as a senior technical advisor and advocate for customers within Twilio Segment. Understand customer needs and market trends to influence product development and roadmap., • Cross-Functional Collaboration: Collaborate with Product, Engineering, Marketing, and Customer Success teams to ensure a cohesive customer experience and to drive product enhancements. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 10+ years in software engineering or solution architecture, with at least 5 years in a leadership role managing technical teams., • Technical Expertise: Strong technical background with experience in software development, data platforms, and cloud technologies. Familiarity with Twilio Segment's technology stack is a plus., • Strategic Thinking: Proven ability to develop and execute technical strategies that align with business objectives. Experience in pre-sales and post-sales environments is highly desirable., • Communication Skills: Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to a variety of audiences, including executive-level stakeholders., • Customer Focus: A strong customer advocate with a track record of driving customer success and satisfaction through technical leadership and innovation. We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont : $206,784.00 - $258,480.00., • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $218,272.00 - $272,840.00., • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $229,760.00 - $287,200.00., • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Applications for this role are intended to be accepted until May 01, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Principal Presales Engineer on Twilio's Strategic Communications team! About the job This position is needed to enable our customers to build the future of communications. The Twilio Principal Presales Engineer role is a critical part of the sales team, responsible for delivering the technical win for customer accounts. They lead the technical pre-sales relationship, propose technical architectures, demonstrate the product, anticipates concerns, and offers creative solutions. They build customer trust in Twilio solutions. Principal Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. As a Principal Presales Engineer, you will be a recognized pre-sales expert and technical influencer by sales leaders. You will run even the most complex opportunities independently. Effectively communicating across departments and functions while owning the strategic vision for their organization across multiple calendar years. This is the go-to technical person for the sales team who mentors and uplifts their peers. You will work independently but actively prevent yourself from becoming a single point of failure within the team. You will have the opportunity to grow your peers and partners within other departments bringing customer insights to other Twilions. Responsibilities In this role, you'll: • Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions, • Lead technical discovery sessions with customers to uncover their needs and difficulties, demonstrating our capability to facilitate their success and address their challenges effectively, • Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products, • Establish yourself as a trusted advisor to our customers, introducing innovative solutions and architectures that catalyze and propel innovation, • Contribute to the broader Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Bachelors and/or Masters degree in a technical discipline (Engineering, Mathematics, Computer Science,) or equivalent practical experiences, • Minimum of 8 years in a solutions engineering (presales) role, specializing in the sale of complex technical products, or 10+ years of professional experience supporting technical products, along with customer-facing experience, particularly in delivery or consulting., • Previous experience with customer engagement and supporting products and technologies along with communicating the ROI of products across various use cases to customers., • Demonstrates exceptional technical proficiency and thought leadership, actively contributing to shaping the team's strategy., • Superior written and verbal communication skills, effectively communicates strategic vision, inspires and influences others internally and externally at all organizational levels., • Customer focused problem solver, adept at striking the balance between crafting innovative technical solutions and prioritizing the customer's best interests., • Excellent time management and prioritization skills, and ability to handle competing priorities in a fast-paced environment., • Previous software development experience in one or more of the following areas:, • Backend (Java, C#, Node.js, Python, PHP), • Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular), • Experience managing strategic accounts and evangelizing new use cases and technology in the regulated verticals, • Specify education, previous job experience, certifications, technical skills and soft skills required., • Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture. This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont : $138,872 - $173,590., • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $146,592 - $183,240., • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $154,304 - $192,880., • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Applications for this role are intended to be accepted until March 13th 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Finance Manager, R&D. About the job Twilio is seeking a Finance Manager to join our Product Finance team. You won't just be "crunching numbers"-you will be the primary strategic architect for the financial future of our Messaging channel. This is a high-impact, business-partnership-heavy role where you act as the lead strategic finance partner for the Messaging leadership team. You will provide the financial governance needed to turn technical product roadmaps into sustainable growth, ensuring our messaging channel remains both a market leader and a model of operational efficiency. While Messaging is your anchor, your influence is enterprise-wide. You will own a portfolio of strategic special projects, leading cross-functional teams to solve Twilio's most complex scaling challenges and identifying untapped levers for growth and margin expansion. Responsibilities In this role, you'll: • Strategic Business Partnership: Serve as the lead finance partner to VP and Director level R&D leaders. You will influence strategy for the Messaging channel, while supporting and assessing the ROI of roadmap invesments, • Product Performance & KPIs: Define, track, and report on the "vitals" of the product. You'll go beyond the spreadsheet to identify why certain metrics are moving and surface actionable insights for growth and cost optimization., • Scenario Modeling: Build complex, flexible financial models to evaluate product launches, pricing changes, and key strategic initiatives. You'll be the voice of reason (and data) when deciding which bets Twilio should double down on., • Operational Excellence: Own the full forecast for Messaging channels. This includes top-line volume and COGS, ensuring high accuracy in a high-growth environment. Lead the monthly/quarterly close process for your business units, providing clear variance analysis and actionable insights to senior leadership. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Bachelor's Degree in Finance, Business, Economics or related field, or equivalent experience, • 6-8 years of progressive experience in FP&A, Strategic Finance, or Investment Banking., • Mastery of Excel/Google Sheets for building multi-variable, driver-based models (e.g., usage-based revenue forecasting, unit economics, and complex COGS structures)., • High comfort level navigating large datasets. Proficiency in SQL (to query usage data) and Tableau/Looker (for dashboarding) is strongly preferred., • Proven ability to act as a strategic Finance partner for VP-level stakeholders, translating technical R&D roadmaps into financial impact., • Comfort with the ambiguity of a "business partnership heavy" role where the roadmap can shift based on market dynamics., • Direct experience in a high-growth SaaS, Cloud, or Telecom environment is highly desirable., • Anaplan and Oracle skills a plus This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. .The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960.00 - $146,200.00, • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700, • Based in the San Francisco Bay area, California: $137,520 - $171,900 Applications for this role are intended to be accepted until 04/02/26 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as our next Backend Software Engineer on Twilio Segment CDP engineering team. Who we are & why we're hiring Twilio powers real-time business communications and data solutions that help ___ build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support ___ wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum. About the job Segment is a best-in-class___ designed with engineers, marketers, and product managers in mind. We're excited to work at the cutting edge of data and artificial intelligence, such as with our___. And, we move a lot of data -___. This position is needed to build and scale APIs to enable Twilio developers to unlock best-in-class personalized customer experiences through the Twilio Segment CDP products. As a Software Engineer on the team, you will collaborate closely with product management, architecture, and other engineering teams to design APIs, identify performance bottlenecks, and data models, and drive system-level improvements that enhance both developer velocity and customer experience. You'll be expected to evaluate and communicate trade-offs between feature velocity, system stability, and technical debt, and help drive architectural decisions that ensure long-term sustainability and performance. We iterate quickly on these products and features and learn new things daily - all while writing quality code using the latest AI tools. We work closely with product and design and solve some of the toughest engineering problems to unlock new possibilities for our customers. If you get excited by building products with high customer impact - this is the place for you. Responsibilities In this role, you'll: • Design and build robust, scalable backend systems and APIs across Segment's data platform., • Collaborate cross-functionally with design, product, and other engineers to define solutions that balance usability, performance, and long-term architecture., • Communicate technical decisions clearly - articulating trade-offs, customer impact, and team alignment., • Troubleshoot and improve system reliability, debugging issues and refining operational tooling and processes. Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • 2+ years experience writing production-grade code in a modern programming language, • Experience programming in one or more of the following: Go, Java, Python, or similar languages, • Experience operating large-scale, distributed systems on top of cloud infrastructure such as Amazon Web Services (AWS), • Have hands-on experience with container orchestration frameworks (e.g. Kubernetes, EKS, ECS), • Have experience with large scale async processing systems, • Experience shipping services (products) following CI/CD development paradigm., • Good grasp of software engineering and how to build a system in scalable and extensive manner;, • Excellent written and verbal technical communication skills to convey complex technical concepts effectively., • Comfortable asking questions and taking initiative to solve problems where it is often necessary to "___", • Experience working with event streaming technologies (Kafka, Pulsar, or similar)., • Familiarity with database technologies like PostgreSQL and DynamoDB., • Exposure to observability tools such as Prometheus, Grafana, or Datadog., • Experience working in a geographically distributed team. Location: This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA., • No mandatory travel is anticipated. Compensation: *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows:, • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C., • $116,960.00 to $146,200.00., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay a, • rea): $123,760.00 to $154,700.00)., • Based in the San Francisco Bay area, California: $137,520.00 to $171,900.00). We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Senior Technical Consultant - Zuora Billings About the job This position is needed to join our Enterprise Application Development and Operations team as senior Application Engineer who is responsible for design, configure, develop and test Zuora billing to support the requirements of the Finance, quote, Billing, AR, Revenue, Collections & Accounting teams. The ideal candidate should be a self-starter, have a solid analytical mindset, excellent interpersonal communications, diligent time management skills, be team-oriented and have a strong work ethic. The candidate should be able to conduct design workshops with the business, build a prototype of the system for demos before the start of the development phase. Should be able to mentor a couple of junior consultants under him/her. Should be able to work well under pressure to meet ongoing and overlapping deadlines within short time constraints. This role is expected to be having strong knowledge Zuora SaaS Billing, Usage and Subscriptions, product and pricing config, Cash application and Revenue processes integrated with multiple upstream usage systems and downstream systems. Able to understand and manage Twilio's entire I2C landscape in partnership with the Global Accounting and billing teams to drive automations and innovation. You will gather requirements, design, configure, develop , test and maintain Zuora billing. Responsibilities In this role, you'll: • Lead end-to-end architecture and complex product catalog design within Zuora Billing, including charge models, subscription lifecycle management, and scalable O2C/OTR solution design aligned to business and finance processes., • Drive advanced Zuora configurations including custom workflows (automation, integrations, error handling), mediation and data transformation pipelines, advanced billing rules, custom rating logic, multi-entity/multi-currency global setups, custom reports/data sources, and billing performance optimization., • Design, build, and support robust integrations between Zuora and enterprise systems (Oracle ERP, tax engines, payment gateways, CRM, data platforms), including API-based integrations, middleware flows, automated reconciliations, and audit control mechanisms., • Own post-go-live production support, including incident management (P1/P2), root cause analysis, change and release management, operational stability, and support for financial close and compliance processes., • Lead full lifecycle implementations (requirements through hypercare), provide governance and technical leadership, mentor team members, ensure documentation and knowledge transfer, and represent Zuora architecture in executive and cross-functional design forums., • Develops and executes system conversion and implementations., • Lead cross-functional requirement sessions to elicit, document and analyze business requirements and functional specifications. Includes identifying unspoken or conflicting requirements and challenging the norm. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Strong knowledge of Zuora subscriptions, billing, product and pricing management., • Must have knowledge on integrations around Zuora with Salesforce, Oracle ERP, Banks, Payment Gateways, and Avalara tax., • Expertise in Zuora platform, objects, Custom events and Zuora workflows., • Knowledge on developing and executing system conversion and implementations., • Good understanding of Customer aging, AR to GL reconciliation and month end processes, • Should have a good knowledge of change management, Agile methodologies. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. :$128,560.00 - $160,700.00, • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000.00- $170,000.00, • Based in the San Francisco Bay area, California: $151,120.00 - $188,900.00. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 30th March, 2026,but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . Join the team as Twilio's next Solution Architect. This role will join Twilio's Enterprise Applications Development & Operations organization as an Architect responsible for end-to-end architecture, delivery, and people leadership across Billing, AR, Collections, Cash Application, and Revenue Recognition platforms . The role operates at the intersection of technology, finance, and leadership. You will act as a hands-on architect and strategic owner for Twilio's Q2C ecosystem, with deep expertise in Zuora Billing, Zuora Revenue (ASC 606) and ERP accounting flows. You will lead a team of engineers and functional specialists, partner closely with Finance, Accounting, Product, and Business Systems leaders, and ensure Twilio's monetization platforms remain scalable, compliant, and resilient as the business grows through acquisitions, new pricing models, and global expansion. In this role, you'll: Architecture & Platform Ownership: * • Own the end-to-end architecture for Billings-to-Cash, and Revenue platforms, including Zuora Billing, Zuora Revenue, ERP AR, payment gateways, tax engines, and downstream reporting systems, • Design scalable, compliant solutions supporting subscriptions, usage-based billing, complex pricing, amendments, minimum commitments, and bundled offerings, • Lead design workshops, solution walkthroughs, and architecture reviews with business and finance stakeholders, • Translate complex business requirements into robust functional and technical designs, End to end scenarios, Lucid flowcharts, • Oversee delivery of enhancements, transformations, and compliance initiatives across Billing, AR, Revenue, and Cash processes, • Proven ability to influence executive-level decision-making through real-time technical analysis and spontaneous problem-solving, navigating through ambiguity, • Drive system conversions, migrations, and acquisitions onboarding into the Q2C landscape, • Ensure high availability and operational excellence across production systems, including proactive monitoring and issue resolution Integration & Automation: • Govern integrations between Zuora, Salesforce CPQ/CRM, ERP (Oracle), tax engines, banks, payment gateways, usage mediation platforms, and reporting tools, • Champion automation and straight-through processing across billing, invoicing, revenue recognition, and close processes, • Partner with Accounting and Finance to support month-end close, reconciliations, audits, and regulatory reporting, • Own system readiness for ASC 606 revenue accounting, deferred revenue, allocations, and satisfaction events, • Lead, and mentor a high-performing team of application engineers and functional SMEs , influence without authority, • Set clear expectations, career paths,cross learning and development plans for team members, • Act as a trusted partner to senior Finance, Accounting, IT, and Business leaders, • Lead cross-functional programs spanning multiple teams, vendors, and geographies Required: • 15+ years of experience in Billings-to-Cash / Revenue systems., • Proven delivery of at least two (2) end-to-end implementations across Billing, AR, Revenue (ASC 606), and Cash processes, covering design, build, integration, go-live, and post-implementation stabilization, • Deep hands-on expertise in Zuora Billing and Zuora Revenue, including subscriptions, usage, pricing, amendments, invoicing, payments, and ASC 606 revenue recognition, • Proven experience designing and governing complex, enterprise-scale integrations across SaaS platforms including Zuora, Oracle ERP, tax engines, payment gateways, banks, and usage mediation platforms, • Solid knowledge of financial close processes, including AR aging, reconciliations, revenue tie-outs, audit support, and SOX controls, • Experience leading large-scale programs, system implementations, transformations, and platform modernization initiatives, • Strong people leadership skills with experience building, mentoring, and leading global teams, • Excellent stakeholder management, communication, and problem-solving skills, with the ability to influence senior business and finance leadership, • Experience working in Agile delivery models, including backlog management, releases, upgrades, and production support, • Zuora Billing Solution Architect and/or Zuora Revenue Solution Architect certification, • Oracle Financials Cloud certification (AR or Revenue preferred), • Experience supporting high-volume, usage-based, or consumption billing models, • Exposure to global billing, invoicing, localization, and tax compliance, • Experience supporting M&A integrations within Q2C platforms We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120.00 - $213,900.00., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200.00 - $226,500.00., • Based in the San Francisco Bay area, California: $201,280.00 - $251,600.00 Application Deadline We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Technical Video Content Creator, Developer Ecosystem. About the job This position is needed to grow, educate, and engage Twilio's global developer audience through video and media. As a Technical Video Content Creator, you'll combine developer fluency with strong storytelling and on-camera presence to create longform and shortform video content that helps developers succeed with Twilio's platform. You'll own concepts, outlines, and scripts, appear on camera, and collaborate closely with our video production team to bring educational, engaging content to life. This role involves collaborating with a global team to plan, create, and deliver developer content, in partnership with product, brand, as well as marketing teams. The ideal candidate thrives in dynamic environments, aiming to boost customer satisfaction through high-quality, developer focused content. Responsibilities In this role, you'll: • Grow and engage Twilio's developer audience through long- and short-form video that educates and entertains developers on Twilio's platform, showcases compelling use cases, and delivers engaging content tailored to them., • Own content concepts, outlines, and scripts, and regularly appear on camera for tutorials, explainers, and occasional vlog- or vodcast-style pieces., • Collaborate with developers and subject-matter experts across Twilio to ensure content is technically accurate, relevant, and aligned with developer needs., • Partner closely with Brand and Marketing teams, providing clear briefs and feedback, and reviewing final edits for technical accuracy, clarity, and overall quality., • Publish and maintain content across Twilio's developer channels, primarily YouTube and social platforms, ensuring consistency of voice and experience. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 2-3 years creating developer-focused content (videos, tutorials, talks, or blogs) with strong developer empathy and the ability to write and clearly explain code., • Proven ability to generate compelling technical video ideas for developers and turn them into clear, engaging stories for YouTube and social platforms., • Experience with basic video production, including filming, lighting, and sound, and working effectively with a professional video team., • Hands-on experience using modern video editing tools (e.g., Adobe Premiere Pro, DaVinci Resolve, or Final Cut Pro) and adapting content for different platforms and formats., • Strong collaboration and project management skills, with the ability to coordinate stakeholders, manage multiple projects, and meet content deadlines., • Basic hands-on experience with video editing tools (e.g., Premiere Pro, Final Cut, DaVinci Resolve, CapCut, or similar).., • Familiarity with OBS or similar tools for screen capture, livestreams, or recordings. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $106,320 - $132,900., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $112,560 - $140,700., • Based in the San Francisco Bay area, California: $125,040 - $156,300. Application deadline information Applications for this role are intended to be accepted until April 30, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Technical Video Content Intern, Developer Ecosystem! About the job This position is needed to grow, educate, and engage Twilio's global developer audience through video and media. As a Technical Video Content Intern, you'll combine your passion for technology with storytelling to create shortform video content that helps developers succeed with Twilio's platform. You will spend your summer learning how to structure developer-centric content, improving your coding skills, and gaining hands-on experience with professional video editing. You'll collaborate closely with our Developer Media team to bring educational, engaging content to life. This role involves partnering with a global team to plan, create, and deliver developer content, in partnership with product, brand, as well as marketing teams. The ideal candidate thrives in dynamic environments, aiming to boost customer satisfaction through high-quality, developer focused content. Responsibilities In this role, you'll: • Ideate, develop, and release a specific short-form video series tailored for social platforms., • Assist in growing Twilio's developer audience through short-form video that educates and entertains developers on Twilio's platform (Content Creation)., • Develop content concepts, outlines, and scripts for tutorials and explainers (Pre-Production)., • Regularly appear on camera to deliver engaging technical content., • Collaborate with subject-matter experts to ensure content is technically accurate and aligned with developer needs., • Partner with Brand and Marketing teams to review final edits for clarity and quality., • Publish and maintain content across Twilio's developer channels and social platforms (Distribution). Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Currently enrolled in an accredited university as a Junior or Senior, preferably studying Computer Science, Communications, Film, or a related field., • Basic understanding of how to create and edit short-form content (TikTok, Reels, Shorts)., • Foundational knowledge of web-based technologies, including but not limited to APIs, and HTTP methods/requests., • Proficiency in at least one programming language of your choice., • Strong developer empathy and the ability to explain technical concepts clearly., • Basic hands-on experience with video editing tools (e.g., Premiere Pro, Final Cut, DaVinci Resolve, CapCut, or similar)., • Familiarity with tools for screen capture, livestreams, or recordings. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $32.00/hour, • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $34.00/hour Applications for this role are intended to be accepted until April 2nd, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Executive Business Partner. About the job This position is needed to scale the impact of the executives you support. You will provide proactive calendar support, juggling multiple deliverables with competing deadlines and take effective action without knowing the full picture. You will partner with executives to drive execution on team initiatives in support of business priorities. You will serve as a point person for both your executives direct reports and the administrative business partners in your organization. You will be a part of an incredibly talented team of Executive Business Partners and Administrators. Responsibilities In this role, you'll: • Partner with your executives to understand their priorities in order to effectively address meeting requests and manage complex calendars, stack rank meeting requests and redirect as needed,, • Work independently and execute decisions on behalf of your executive while exercising discretion in committing time and evaluating needs., • Manage complex travel on behalf of your executives (domestic and international), prepare expenses, organize and assist with special events, team activities and successful meetings through research, participant coordination, material preparation and logistics management., • Act as a point person for your executives' direct reports, building strong relationships across their team(s) to progress your executives' priorities and identify any challenges., • Plan agendas, draft presentations, take meeting minutes/actions, and coordinate oral and written communication for executives, • Collaborate with your peer Executive Business Partners cross-functionally in alignment towards achieving company strategy, goals and objectives. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! [CANDIDATES MUST MEET ALL REQUIRED QUALIFICATIONS IN THE JOB DESCRIPTION. IF ANY OF THESE QUALIFICATIONS CHANGE DURING THE HIRING PROCESS, THE JD MUST BE REVISED TO REFLECT THE NEW REQUIREMENTS] *Required: • 5+ years' experience supporting executives in a fast-paced environment with the ability to make good decisions in sometimes ambiguous environments with changing priorities., • Superior attention to detail and high level of integrity and discretion in handling confidential information;, • Demonstrated abilities to build cross-functional relationships, partnering closely with leaders and peers, and keeping multiple teams and projects on track in parallel., • Experience planning domestic and international travel including air travel, hotel accommodations, visa requirements etc, • Confident abilities to plan and facilitate virtual, in person, or hybrid leadership summits and team-building events., • Proficient in common administrative tools (i.e. G-Suite, Zoom, Slack etc.), • Previous support roles within the High Tech industry, • Understanding of business operating cadences and team requirements to align and maintain rhythms, • Prior experience with contract management and procurement processes, • Ability to conduct research, create reports or presentations, • Managing T&E expenses to budget, • Strong written and verbal communication skills This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96.640,00 - $120.800,00., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102.240,00 - $127.800,00., • Based in the San Francisco Bay area, California: $13.600,00 - $142.000,00. Applications for this role are intended to be accepted until April 20th, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Software Engineer L3 About the job This position is that of a Senior Software Engineer to join Twilio's Messaging Compliance Onboarding team. Programmable Messaging is Twilio's biggest product. To keep pace with the evolving messaging compliance ecosystem, we need strong engineers that can create innovative solutions to ensure compliance with Twilio partners. The team ensures Twilio customers are registered and onboard seamlessly to various compliance programs to be able to send messages successfully. As an engineer on the team you will be responsible to build and maintain such compliance programs across US local, Tollfree and other sender types, and also across different geographies directly impacting a wide range of messaging customers. Responsibilities In this role, you'll: • Build and maintain multiple compliance program workflows, carrier/ecosystem integrations and customer interactions in the Compliance domain., • Design and develop elegant and scalable solutions across a wide variety of compliance program types including frontend UI experiences and backend APIs, that are highly available and responsive. You will work through ambiguity, deliver quickly and with a high quality., • Build towards achieving the next generation of architecture vision that empowers expansion of Compliance programs., • Interact cross functionally across engineering teams within Twilio to align and build the product and architecture vision. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 5+ years of experience and a strong fundamental knowledge of software development using JVM languages., • Experience building web services incorporating best practices for external systems integration, including defensive and hardened approaches to mitigate downstream issues., • Experience working with highly scalable APIs, high volume data pipelines and large distributed systems., • Maintaining and operating cloud services., • An unwillingness to settle for "good enough", instead staying focused on longevity through well-tested code and continuous improvement., • Demonstrated commitment to seeking diverse viewpoints and acting with intention to create an inclusive team environment., • Excellent written and verbal communication skills. Ability to write down and present designs and decisions throughout the development lifecycle, collaborating with engineering and non-engineering roles. Desired: • 5+ years of Engineering experience, developing and maintaining high traffic services., • Familiarity with DynamoDB, SQS, and data integration services like AWS glue, • Familiarity with LLMs, prompt optimizations to improve model accuracy, setting up evaluation pipelines, • Familiarity with Kubernetes, Temporal or similar workflow orchestration, • Experience working with frontend libraries like React or similar. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $138,700 - $173,400, • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - $183,600, • Based in the San Francisco Bay area, California: $163,100 - $203,900. Applications for this role are intended to be accepted until 4/10/2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as a Software Engineer for Stytch, where you'll shape the next generation of identity products. About the job As a Fullstack Software Engineer, you will shape the next generation of the Stytch product as we bring Stytch's capabilities to Twilio's full customer base, delivering secure, developer-first identity experiences. Your focus will be the onboarding and integration experience for our customers - you'll make it fast and delightful for developers to integrate Stytch and for end users to complete authentication and authorization flows, including emerging agentic and non-human identity use cases. This is a rare chance to operate like a startup within Twilio: you'll work in a high-ownership environment with startup speed, backed by Twilio's reach and scale. Responsibilities • Design, build and own the onboarding and integration experience for our customers, including intuitive, reliable SDK APIs that make our product easy to adopt for developers., • Partner closely with Product, Design, and Engineering leadership to shape the team's roadmap, prioritize high-impact work, and deliver features that unlock customer value quickly., • Build in ambiguity: break down complex authentication and identity problems, make pragmatic tradeoffs, and deliver incremental milestones to production., • Raise the bar for the quality of the products you work on through testing, versioning, documentation, backward compatibility, and smooth migration paths., • Improve performance, reliability, and security of client-side flows, especially those on customers' critical paths. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 3+ years of experience as a fullstack engineer delivering customer-facing web products in production using modern frontend technologies (___ experience is a must), • Experience developing and maintaining complex web applications and/or public-facing web SDKs., • Experience building developer-first APIs and tools, with a focus on integration experience., • Proven ability to ship high-quality, reliable software that runs across browsers and environments., • Excellent written and verbal communication skills; comfortable writing design docs and leading technical discussions., • Bachelor's degree in Computer Science or equivalent practical experience., • Experience owning or contributing to open-source libraries or SDKs., • Familiarity with authentication, identity, security, or fraud-adjacent client-side flows., • Experience supporting public SDKs: release automation, semantic versioning, deprecations, and long-term maintenance. This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - 146,200., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - 154,700., • Based in the San Francisco Bay area, California: $137,520 - 171,900. Applications for this role are intended to be accepted until May 21st 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next L5 Machine Learning & Data Engineer to lead the design, build, and operation of the internal ML-and-data platform that powers every customer interaction. You will architect cloud-native pipelines, model-serving infrastructure, and developer tooling that allow Twilio's product teams to iterate rapidly and safely at scale, advancing our mission to unlock the imagination of builders. About the job Twilio's next L5 Machine Learning & Data Engineer to lead the design, build, and operation of the internal ML-and-data platform that powers every customer interaction. You will architect cloud-native pipelines, model-serving infrastructure, and developer tooling that allow Twilio's product teams to iterate rapidly and safely at scale, advancing our mission to unlock the imagination of builders. Responsibilities In this role, you'll: • Architect and evolve Twilio's end-to-end ML and real-time data platforms for reliability, security, and cost efficiency., • Design scalable feature stores, streaming and batch pipelines, and low-latency model-serving layers on AWS., • Implement MLOps best practices-automated testing, CI/CD, monitoring, and rollback-for hundreds of daily deployments., • Own system design reviews, threat modeling, and performance tuning for high-volume communications workloads., • Lead cross-functional engineering efforts, breaking down complex initiatives into executable roadmaps., • Mentor staff and senior engineers, raising the technical bar through code reviews and pair programming., • Partner with Product, Security, and Compliance to meet stringent privacy and governance requirements (HIPAA, SOC 2, GDPR). Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • Bachelor's or higher in Computer Science, Engineering, Mathematics, or equivalent practical experience., • 7+ years building and operating production data or machine-learning systems at scale., • Expert fluency in Python and one compiled language (Java, Scala, Go, or C++)., • Hands-on mastery of distributed data frameworks (Spark/Flink), SQL/NoSQL stores, and streaming platforms (Kafka/Kinesis)., • Demonstrated success designing cloud-native architectures on AWS, including Terraform-managed infrastructure., • Deep knowledge of container orchestration (Kubernetes/EKS), service-mesh networking, and autoscaling strategies., • Practical experience implementing MLOps tooling such as MLflow, Kubeflow, SageMaker, or Vertex AI., • Strong grasp of model-lifecycle concerns-feature engineering, offline/online parity, A/B testing, drift detection, and retraining., • Proven ability to lead technical projects end-to-end and influence without authority across multiple teams., • Exceptional written and verbal communication skills, with a bias toward clarity and action. Desired: • Graduate degree focused on machine learning, distributed systems, or applied statistics., • Contributions to open-source ML or data infrastructure projects., • Experience with privacy-enhancing technologies (differential privacy, homomorphic encryption) or on-device inference., • Background in conversational AI, real-time communications, or large-language-model deployment at scale., • Exposure to compliance-heavy environments (HIPAA, PCI-DSS) and secure multi-tenant design patterns., • Published research, patents, or conference talks in ML systems or data engineering. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $184,500 - $230,700., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $195,300 - $244,200., • Based in the San Francisco Bay area, California: $217,000 - $271,300. Applications for this role are intended to be accepted until May 21st 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Senior GTM Strategic Operations Manager. About the job Twilio is seeking a Senior Manager to join the Strategic Operations pillar within Sales Operations. We are seeking a high-impact individual to serve as the chief architect of our sales capacity and the primary voice of business performance insights. In this role, you will bridge the gap between "what the board wants" and "what our sales engine can actually deliver." You won't just report on the numbers; you will own the capacity models that dictate our hiring plans and provide the strategic insights that tell our Leadership Team (LT) where to double down and where to course-correct. You keep the GTM organization grounded in reality. You thrive on the challenge of balancing aggressive growth with operational feasibility, and you are never satisfied with a report that doesn't end in a recommendation. The right candidate will have a proven track record of managing sales capacity models, working with multiple stakeholders, and seeing recommendations through to execution. Responsibilities In this role, you'll: • The "Engine" Architect: Design and maintain complex sales capacity models to determine how our GTM organization is performing across the different segments (Strategic, NB, Self Service) update key assumptions as needed, and recommend changes to the GTM organization as a result., • Ramp & Productivity Modeling: Define and track "Time-to-Productivity" and ramp-adjusted quotas. You will ensure we aren't over-relying on "bluebirds" or under-utilizing our existing talent., • The "So What?" Factor: Move beyond data extraction to data interpretation. You will analyze performance trends (e.g., close win rates, cycle length, ASP) to identify the "Why" behind performance gaps., • Segment Deep-Dives: Leverage customer segmentation data to highlight which cohorts are driving growth and which are underperforming, providing actionable recommendations to Sales VPs., • Executive Narratives:Prepare data-backed narratives for key leadership meetings, translating operational metrics into strategic business stories., • Strategic Thinker: You don't just see a headcount number; you see the revenue velocity it represents., • Meticulous: You catch the 1% variance in ramp-time that could lead to a $50M miss in six months., • Empowered Leader: You don't wait for permission to solve a bottleneck; you identify it, socialize the fix, and drive the change. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 8+ years of experience in sales operations or revenue operations for a CPaaS organization, • Have deep understanding of the key metrics/levers for a GTM organization (productivity, eARR, top of funnel, pipeline, etc.), • Built sophisticated capacity models previously and understands key inputs/outputs, • Strong analytical skills with proficiency in data manipulation and reporting tools, • Highly collaborative, with the ability to build strong partnerships with and influence GTM, Finance, and Product teams, • Strong project management and process mapping skills, with the ability to distill complex situations into actionable steps, • Excellent verbal and written communication skills This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $155,520 - $194,400., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $164,640 - $205,800., • Based in the San Francisco Bay area, California: $182,960 - $228,700. Application deadline information Applications for this role are intended to be accepted until April 30, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Reliability Architect. About the job As an Architect in SRE, you will drive the technical strategy, vision and outcomes for Twilio's Reliability Engineering organization. You will define and lead solutions and initiatives that ensure Twilio products are reliable worldwide, and you will define standards and guide engineering teams on best practices for designing, building, and operating resilient systems. This role is pivotal to Twilio's commitment to operational excellence, scalability, and pragmatic, large-scale systems design in the cloud. Responsibilities In this role, you'll: • Partner with senior technical leaders across Twilio to set and communicate the reliability strategy, translating business goals into measurable outcomes., • Influence company-wide architectural decisions while balancing long-term vision with near-term and compliance needs., • Lead the design, implementation, and operation of scalable solutions and paved roads that enable reliable, high-traffic services;, • Influence company-wide architectural decisions to focus on availability, performance, resilience, and cost efficiency using Kubernetes, AWS, Terraform, and modern observability., • Ensure integrity and quality across the service lifecycle; design fault-tolerant architectures, incident response, disaster recovery, and capacity/cost management., • Collaborate with product and cross-functional teams to identify reliability risks and convert them into actionable designs, programs, and tooling., • Establish and champion reliability practices and drive systemic improvements., • Mentor and grow engineers and technical leaders Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 15+ years of experience in Reliability Engineering, Software Engineering, DevOps roles with a focus on infrastructure, backend systems, and reliability, including as a principal/architect., • Strong experience in driving strategic technical decisions and defining long-term technical vision., • In-depth understanding of the role of Reliability Engineering in a large and diverse SaaS organization., • Experience driving cross-org technical architecture outcomes., • Knowledge of cloud architecture, devops practices, and large-scale systems design with microservices., • Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent experience)., • Strong production experience, including operational management, scaling, partitioning strategies, and tuning for performance and reliability in high-scale environments., • Hands-on experience with Kubernetes (e.g., EKS), deploying and managing stateful services, and cloud services like AWS., • Proficiency in infrastructure-as-code tools such as Terraform or CloudFormation for automating infrastructure., • Expertise in observability tools (e.g., Prometheus, Grafana, Datadog) for monitoring distributed systems and setting up alerting., • Proficient in at least one programming language (e.g., Go, Python, Java) for building automation and tooling., • Experience designing incident response processes, SLOs/SLIs, runbooks, and participating in on-call rotations., • Experience running cross-functional post-incident reviews and driving improvements., • Strong understanding of distributed systems principles, including consensus, durability, throughput, and availability tradeoffs., • Proven track record of leading reliability improvements in data-intensive or mission-critical systems and collaborating with engineering teams., • Excellent problem-solving, analytical, verbal, and written communication skills, with the ability to work in cross-functional and distributed environments., • Demonstrated leadership in mentoring teams, influencing decisions, and balancing long-term objectives with short-term needs., • Specific experience owning and operating large AWS footprints., • Knowledge of Kubernetes architecture and concepts., • Experience with data technologies like Apache Kafka, AWS MSK, or similar for reliable streaming. This role will be remote, and based in the East Coast, USA; or remote in Ireland, UK or Spain. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $227,840.00 (Developing Minimum for Tier 3) - $284,800.00 (Mid for Tier 3)., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $241,200.00 (Developing Minimum for Tier 2) - $301,500.00 (Mid for Tier 2)., • Based in the San Francisco Bay area, California: $268,000.00 (Developing Minimum for Tier 1) - $335,000.00 (Mid for Tier 1). Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Principal, Technical Program Management within Research & Development (R&D). About the job Twilio is the world's leading customer engagement platform empowering developers to build modern communication applications and experiences designed to be trusted, simple and smart. Twilio is looking for a Principal, Technical Program Management to help direct a portfolio of strategic, complex, and multidisciplinary programs that significantly accelerate R&D's business impact. You'll set program strategy and lead program teams to successfully deliver business, operational, and technical improvements across Engineering & Product organizations. As a trusted strategic advisor, you will play a critical role in driving alignment, setting priorities, and delivering high-impact programs that advance strategic initiatives. The Principal, Technical Program Management in R&D is highly visible and requires a strong balance of strategic insight, execution excellence, and cross-functional leadership. You will navigate seamlessly between big-picture planning and hands-on delivery to ensure key initiatives move forward in a dynamic, scaled agile environment. You'll also be expected to adapt your program portfolio proactively in response to evolving business needs and organizational complexity. Your expertise in your domain areas is regarded as expert level and authoritative, both within R&D and across the company. Responsibilities In this role, you'll: • Lead high-impact, cross-org technical programs: Direct the execution of programs spanning multiple products and platforms characterized by significant technical complexity and executive visibility. You are the primary driver for aligning engineering teams toward a unified delivery goal., • Define and drive the execution strategy: Establish the sequencing, governance models, and integration approaches for large-scale initiatives. You move beyond a project plan to define the launch readiness criteria and operational success metrics that ensure a high-quality release., • Align cross-org delivery and dependencies: Manage the execution roadmap across Product and Engineering teams. You proactively surface technical tradeoffs, resourcing gaps, and critical decision points, providing data-backed recommendations to leadership., • Partner on technical approach and risk: Collaborate deeply with senior engineers and architects to validate integration patterns and operational risks. You ensure that execution plans reflect real-world system constraints, failure modes, and security requirements., • Establish ownership and accountability: Implement clear ownership models (such as RACI or DRI) across organizations. You navigate conflicting priorities between teams to maintain momentum and ensure clear lines of responsibility., • Anticipate platform-wide impacts: Ensure that critical non-functional requirements-such as observability, supportability, billing implications, and GTM readiness-are integrated into the program lifecycle and validated before launch. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • 10+ years of experience managing technical projects in the software engineering domain., • Proven Program Leadership: Demonstrated success in delivering large-scale technical programs across multiple organizations with multi-quarter timelines and intricate dependencies., • Technical Fluency: Ability to engage deeply in architecture and integration discussions. You can identify hidden technical risks, assess complexity, and drive rigorous operational readiness planning., • Influence without Authority: Proven ability to build relationships across organizational boundaries and drive alignment among senior stakeholders with competing priorities., • Communication Excellence: Ability to craft executive-ready narratives that crisp up complex tradeoffs into clear, actionable recommendations for leadership., • Resilience in Ambiguity: Comfort with shifting specifications or standards; you create the conditions for engineering teams to remain productive and focused during periods of high ambiguity., • Execution Rigor: A default-to-action mindset with the ability to build and enforce the mechanisms (dashboards, cadences, checklists) required to maintain high-velocity execution., • Master's in computer science or engineering or a related field., • 5+ years of technical program management at hyperscaler or Fortune 100 cloud software/infrastructure companies. This role will be remote and based in the United States. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120.00 - 213,900.00, • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200.00 - $226,500.00, • Based in the San Francisco Bay area, California: $201,280.00 - 251,600.00 The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until Monday, April 20, 2026 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Account Executive 4. About the job This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies in the Financial Services vertical. New Business Account Executives are experts in the CPaaS ecosystem and Twilio's product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams. Responsibilities In this role, you'll: • Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value), • Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio's messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions., • Work with customers across assigned verticals (Financial Services) to understand their business and technical requirements, and match them to the capabilities of Twilio's communications API platform, designing a solution for their specific use cases., • Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business., • Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution., • Balance competing priorities and manage multiple projects and deals at the same time., • Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans., • Act as the voice of the customer to Twilio's product and carrier relations teams., • Demonstrate a strong understanding of the CPaaS industry - staying up to date on key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization., • Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Possess a total of 5 years of full cycle sales experience, with a minimum of 1 year managing or leading quantitative highly analytical products or solutions for their customers., • Directly selling technical SaaS or CPaaS, • Experience outbound prospecting into install base, greenfield prospecting into new accounts, and executing strong QBR strategy for territory penetration, • Technical solutions selling experience working with real customers, listening to them, and solving problems, • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships, • Analytical account development strategy based on using data to find opportunities and prove value, • Demonstrated track record of managing business forecasts and financial models, • Entrepreneurial mindset with appetite to define process and build programs, • Record of delivering market driven results, especially to scale and enterprise customers, • Excellent verbal and written communication skills (English), • Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms., • Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments. This role will be remote and based in the United States. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont : $110,160 - $137,700., • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $116,280 - $145,350., • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $122,400 - $153,000., • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Application deadline information Applications for this role are intended to be accepted until April 15th, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Senior Strategic Account Executive on our ISV team! About the job This position is needed to support the management and growth of our messaging business with Independent Software Vendors (ISVs) in North America. In this role, you will be directly responsible for the success of Twilio's messaging business in the ISV segment in North America - supporting the development and growth of existing customers, as well as driving new business processes for prospective customers. Twilio supports some of the largest and fastest growing ISVs in the US and Canada, spanning industries such marketing, business automation, and customer care. Account Executives on the ISV Sales team are experts in the messaging, voice and email space and Twilio's offerings - and act as key members of our go-to-market teams in developing and optimizing business critical customer engagement use cases with Twilio messaging solutions. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and our go-to-market sales and services teams. Responsibilities In this role, you'll: • Cultivate the continued growth of key messaging, voice and email use cases by our strategic ISV customers on the Twilio platform., • Own highly analytical and consultative sales cycles to retain business in competitive vendor sourcing cycles, expand business into new use cases, and win new ISV messaging customers to the Twilio platform, • Partner cross functionally with services, product, and finance to develop long range account plans., • Act as the voice of the customer to Twilio's products t and carrier relations teams. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • 7-10+ years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products or solutions for their customers., • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships, • Analytical account development strategy based on using data to find opportunities and prove value, • Demonstrated track record of managing business forecasts and financial models, • Entrepreneurial mindset with appetite to define process and build programs, • Record of delivering market driven results, especially to scale and enterprise customers, • Excellent verbal and written communication skills (English), • Bachelor's Degree or equivalent years of experience, • Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms, • Domain expertise from a highly quantitative industry such as advertising optimization, investment banking, security or commodity trading especially in non-standard segments This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont : $158,632 - $198,290., • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $167,440 - $209,300., • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $176,256 - $ 220,320., • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Applications for this role will be accepted on an ongoing basis. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as our next Strategic Account Executive for High Tech Accounts! About the job We are expanding our team and growth within the High Tech Vertical by adding an experienced Strategic Account Executive. Our team is committed to helping our High Tech clients create frictionless engagement experiences for the customers they serve. Responsibilities In this role, you'll: • Manage and strategically expand relationships with our High Tech customer accounts., • Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results across your High Tech account portfolio., • Drive the entire sales process from prospecting to deal closure, including launch., • Run highly consultative sales cycles with a focus on deep discovery, understanding their business, listening to customer needs and being an effective champion for their point of view in the organization., • Understand the customer's technical requirements and map them to the capabilities of Twilio's communications API platform so that together you can design a solution for their specific use case needs., • Effectively communicate with all levels of the customer organization such as developers, managers, and executives. Our customers are often software engineers, application owners, product managers, line of business executives, VP's of innovation, omni-channel and digital strategy stakeholders., • Serve on a cross-functional account team with representatives from product, finance, partners, support, and services teams. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • Possess a total of 5 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales and a track record of selling complex technical solutions., • Accountable for net revenue retention and growth, relationship management, cross sells, upsells, and solutions consulting., • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships., • Analytical account development strategy based on using data to find opportunities and prove value., • Demonstrated success by exceeding quota on a consistent basis., • Demonstrated track record of managing business forecasts and financial models., • Entrepreneurial mindset with appetite to define processes and build programs., • Ethical. Hands on. Passionate. Creative. Team-player. Eager to deliver excellence., • Familiarity with Twilio ecosystem of Tools: Salesforce, Gong, Outreach, LinkedIn SalesNav, Looker, Tableau, G-Suite (proficiency in Google Sheets), • Excellent verbal and written communication & presentation skills., • Experience selling API based solutions, • Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms (CPaaS or PaaS), • Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments., • Software, SaaS, CPaas or PaaS selling experience. Location This role will be remote and based in the USA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont : 103,376.00 - 129,220.00, • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area):109,120.00 - 136,400.00, • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: 114,864.00 - 143,580.00, • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Applications for this role are intended to be accepted until April 6th, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

The application window is expected to close on: 04/30/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. The Cisco ThousandEyes FedRAMP team builds and operates our US GovCloud platform. This team is responsible for architecting, delivering, and maintaining our FedRAMP offering. Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios As part of this role, you will be responsible for maintaining services in a FedRAMP compliant environment, therefore, must be a U.S. citizen.This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. The FedRAMP SRE team is focused on our Federal region's platform. The team is responsible for all aspects of the Federal region's infrastructure and operations, such as availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning, with a strong focus on security. The job is to handle the Federal region's core infrastructure services, maintaining a constantly growing infrastructure capable of handling a very high volume of incoming data per day.We believe in operations/infrastructure/everything as code which makes our distributed team efficient, functional and very effective. We're looking for talented engineers with a software or operations background, experienced in designing and operating large-scale highly available distributed systems in the cloud. You must be willing to work closely with our application development teams to ensure the reliability, performance and security of our infrastructure. * Join forces with the software engineers to ensure that the ThousandEyes platform's Federal region infrastructure and services are designed and optimized for availability, latency, and performance. * Design, implementation, and management of FedRAMP-compliant infrastructure and systems. * Establish and maintain processes for continuous monitoring, logging, and auditing of systems to ensure compliance with FedRAMP controls. * Collaborate and partner with security teams to identify and remediate vulnerabilities, conduct security assessments, and implement necessary security controls. * Design and implement dynamic infrastructure. Solutions to run our platform's infrastructure as we grow and continue scaling (think multi-region scale). * Drive and build automation enabling our infrastructure and platforms to scale effortlessly, with a special focus on FedRAMP systems. * Know the latest industry best practices, evolving security threats, and updates to FedRAMP guidelines, and apply this knowledge to improve the security posture of our systems. * Design, deploy, and maintain cloud-native services in AWS that are elastic and resilient to failure. * Participate in and contribute to improving our 24x7 incident response and on-call rotation. * Capacity planning for the infrastructure and platform and help teams prepare for growth. * 5+ years of experience. * Experience building and/or operating FedRAMP environments. * Experience identifying and analyzing cyber security risks. * Solid understanding of the FedRAMP framework, its controls, and compliance requirements. * Familiarity with security standard processes, vulnerability management, and incident response processes. * Ability to write high-quality code in Python, Go, or equivalent languages. * Ability to build and implement scalable and well-tested solutions. * Good understanding of Unix/Linux systems, the kernel, system libraries, file systems, and client-server protocols. * Knowledge of cloud providers, ideally AWS. * Infrastructure as Code skills, ideally with Terraform, Puppet, and Kubernetes. * Good Communication and documentation skills. * Solid sense of ownership, drive, and enthusiastic attention to detail. At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. The starting salary range posted for this position is $165,000.00 to $241,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $165,000.00 - $277,600.00 Non-Metro New York state & Washington state: $146,700.00 - $247,000.00 • For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

The application window is expected to close on: 04/30/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. As part of this role, you will be responsible for maintaining services in a FedRAMP compliant environment, therefore, must be a U.S. citizen.This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. The Cisco ThousandEyes FedRAMP team builds and operates our US GovCloud platform. This team is responsible for architecting, delivering, and maintaining our FedRAMP offering. Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios The FedRAMP SRE team is focused on our Federal region's platform. The team is responsible for all aspects of the Federal region's infrastructure and operations, such as availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning, with a strong focus on security. The job is to handle the Federal region's core infrastructure services, maintaining a constantly growing infrastructure capable of handling a very high volume of incoming data per day. We believe in operations/infrastructure/everything as code which makes our distributed team efficient, functional and very effective. We're looking for talented engineers with a software or operations background, experienced in designing and operating large-scale highly available distributed systems in the cloud. You must be willing to work closely with our application development teams to ensure the reliability, performance and security of our infrastructure. * Join forces with the software engineers to ensure that the ThousandEyes platform's Federal region infrastructure and services are designed and optimized for availability, latency, and performance. * Design, implementation, and management of FedRAMP-compliant infrastructure and systems. * Establish and maintain processes for continuous monitoring, logging, and auditing of systems to ensure compliance with FedRAMP controls. * Collaborate and partner with security teams to identify and remediate vulnerabilities, conduct security assessments, and implement necessary security controls. * Design and implement dynamic infrastructure. Solutions to run our platform's infrastructure as we grow and continue scaling (think multi-region scale). * Drive and build automation enabling our infrastructure and platforms to scale effortlessly, with a special focus on FedRAMP systems. * Know the latest industry best practices, evolving security threats, and updates to FedRAMP guidelines, and apply this knowledge to improve the security posture of our systems. * Design, deploy, and maintain cloud-native services in AWS that are elastic and resilient to failure. * Participate in and contribute to improving our 24x7 incident response and on-call rotation. * Capacity planning for the infrastructure and platform and help teams prepare for growth. * Experience building and/or operating FedRAMP environments. * Solid understanding of the FedRAMP framework, its controls, and compliance requirements. * Ability to write high-quality code in Python, Go, or equivalent languages. * Good understanding of Unix/Linux systems, the kernel, system libraries, file systems, and client-server protocols. * Knowledge of cloud providers, ideally AWS. * Infrastructure as Code skills, ideally with Terraform, Puppet, and Kubernetes. * Good Communication and documentation skills. * Solid sense of ownership, drive, and enthusiastic attention to detail. * Ability to build and implement scalable and well-tested solutions. * Experience identifying and analyzing cyber security risks. * Familiarity with security standard processes, vulnerability management, and incident response processes. At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. The starting salary range posted for this position is $165,000.00 to $241,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $165,000.00 - $277,600.00 Non-Metro New York state & Washington state: $146,700.00 - $247,000.00 • For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

The application window is expected to close on: 01/13/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. This is a remote role based out of the San Francisco Bay area requiring 30% travel to client sites in the area. Meet the Team As we continue to uphold our standard of excellence inCisco's Commerical segment, we are embracing unprecedented innovation as a tremendous opportunity for growth. We succeed because we listen to our customers andanticipatetheir needs as the market shifts and technology transitions accelerate. Our customers are versatile and agile and adopt technology fast to compete aggressively and grow their business. We are confident ourteamprovides you with unlimited opportunities to succeed at Cisco. Our culture is one of support and empowerment. Your Impact Cisco is seeking a Solutions Engineer (SE) with Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud background. The Solutions Engineer is a customer-focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco's product and services portfolio. The SE will partner with our AccountExecutivesin a pre-sales technical function,showcasingCisco solutions, providing customer presentations, performing technical demonstrations, creating BoMs, and running proof of concept activities. The SE will partner, consult, influence, and design solutions to allow the customer to meet their desired outcomes. In addition to technology aptitude and the ability to learn quickly and staycurrent;the ideal candidate's interpersonal, presentation, and troubleshooting skills should evoke passion and confidence. Including the above, the SE will perform the following functions: • Technology solution consultant to the customer and the Cisco account team, • Leveragean array of Cisco technology, services, and support specialists, • Collaborate closely with the AccountExecutiveon account planning activities, • Educate the customer on Cisco differentiation, creating demand, • Set a brand preference to Cisco, • Align Cisco's product and services capabilities to customers business drivers Minimum Qualifications • 5+ years of industry-related experience, • Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis isrequired, • Knowledge of Cisco's Solutions, and networking fundamentals, • Locatedin San Francisco Bay Area with the ability to be onsite as needed Preferred Qualifications • CCNP, CCDP, or similar vendor certification preferred., • Customer intimacy skills, • Pre-sales experience preferred., • Typically requires BS/BA (EE/CS) or relevant experience At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. The starting salary range posted for this position is $223,000.00 to $287,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $223,000.00 - $330,300.00 Non-Metro New York state & Washington state: $217,200.00 - $315,300.00 • For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

JOB DESCRIPTION The Enterprise Tech and Corporate Director role is uniquely defined by its cross-enterprise scope and its responsibility for enabling the platforms and capabilities that power the business itself. This position focuses on the successful delivery of internal, mission-critical domains such as Technology, Cyber,Risk, Finance, HR, Legal, and other corporate functions. RESPONSIBILITIES • Define and manage a multi-year product vision and roadmap, aligned to enterprise strategy., • Lead and mentor Product Managers and Products Owners within an agile framework., • Own product backlog prioritization and lead continuous improvement through data driven insights while also using value, risk and compliance considerations., • Partners with Business, Technology, and other functions to get to a go-forward strategic plans, ensuring integrated and incremental, high quality delivery., • Balance competing priorities across the different lines of business, products, etc., • Define and monitor product KPIs and drive measurable outcomes tied to growth, cost management and customer satisfaction., • Provides visibility to Product status (key decisions, release/production issues, dependencies, risks, metrics, milestones, etc.) on an ongoing basis through push status reporting (to all stakeholders, team members, and interested parties)., • Understand and bridge connection across multiple projects/work efforts and stakeholders to help determine dependencies, impact and sharing of new features and capabilities., • Manages "program/feature" dependencies across multiple teams and stakeholders, anticipating and proactively removing obstacles/barriers., • Develop strong partnerships with functional leaders to drive focus on business objectives. Be a trusted partner for executive management to ensure program success. QUALIFICATIONS • 12+ years w/Bachelor's degree; 3+ years management, • Additional experience may be accepted in lieu of education or degree, • 8-10 years of experience working with product, design and software engineering teams in an agile environment., • A minimum of 5 years of experience managing product or design., • A strong track record of project delivery for large, cross-functional projects., • Experience leading teams to build software technologies and products at scale., • 3+ years in healthcare and management., • Strong customer focus and know-how to deliver exceptional experiences., • Excellent organizational/time management and project management skills., • Entrepreneurial spirit, an intellectual curiosity and a bias toward actions., • Strong analytical and problem solving skills., • Ability to clearly present written information and findings, • Ability to communicate concepts The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade E. $140,700 - $305,000 ADDITIONAL INFORMATION Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes: • Competitive base and incentive pay, • 401(k) with robust matching and non-matching contributions, • Rich medical & pharmacy benefits, • 100% employer-paid dental and vision benefits, • Holistic wellbeing program with deep financial incentives, • Generous paid time off plus 12 paid holidays and your birthday off, • Culture of growth and learning: career development; tuition reimbursement; recognition program, • Family support: adoption assistance, fertility treatment, child, elder & pet care assistance, • Social responsibility and volunteer opportunities This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A. Important Work Authorization Information Please note, Delta Dental will not sponsor applicants for work visas for this position. #LI-Hybrid ABOUT THE TEAM At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie. Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on ___ and ___, #LifeatDDins on ___ and ___, Delta Dental Ins. on ___ and Delta Dental Ins. on ___. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us! Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands. The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company. Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies. Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time. Proof of eligibility to work in the United States must be provided if selected for hire. *Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York If You Are A Current Employee ___ To Apply

JOB DESCRIPTION The Director National Account Services is responsible for overseeing all retention and revenue growth activities associated with the strategic management of in-force customers, contract renewal negotiations, contract management, growth and relationship development. The Director supervises, trains and continuously develops a team of account managers. This position is responsible for protecting existing client base, cultivating value-based relationships, growing revenue and creating a high performing workforce. This role leads a West-Coast based team. Preferred candidates will reside in the California Bay Area or Greater Los Angeles area. RESPONSIBILITIES • Develops and executes a proactive strategic plan for existing clients., • Develops, trains and coaches Account Managers against established goals and objectives., • Translates strategy into action steps., • Collaborates with sales management to effectively present organization in market and further generate revenue., • Cultivates relationships with key groups and brokers., • Identifies best practices and works with appropriate leadership to remove obstacles to ensure that teams are fully functioning and revenue building goals and objectives are being met., • Partners with the Sales Directors in the acquisition and implementation of new business., • Develops annual department budgets, monitors variances and takes corrective actions as appropriate., • Oversees SalesForce updates to assure maintenance of comprehensive and accurate data., • Models Performance Consulting acumen and coaches their team to engage in this manner at all times- internal and external., • Performs other duties as requested or assigned. QUALIFICATIONS • 12+ years of related experience w/bachelor's degree, including 3+ years management, • 5 years of experience in the employee benefits industry is required., • Ability to motivate, inspire and coach teams to successful completion of goals., • High comfort level providing and seeking transparent feedback on performance and development opportunities., • Ability to negotiate with brokers and top level clients., • Strong organizational, time management and multi-tasking abilities., • Strong presentation, analytical and problem solving skills., • Working knowledge of the healthcare industry., • Experience in SalesForce, MS Office. ADDITIONAL INFORMATION Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes: • Competitive base and incentive pay, • 401(k) with robust matching and non-matching contributions, • Rich medical & pharmacy benefits, • 100% employer-paid dental and vision benefits, • Holistic wellbeing program with deep financial incentives, • Generous paid time off plus 12 paid holidays and your birthday off, • Culture of growth and learning: career development; tuition reimbursement; recognition program, • Family support: adoption assistance, fertility treatment, child, elder & pet care assistance, • Social responsibility and volunteer opportunities This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A. Important Work Authorization Information Please note, Delta Dental will not sponsor applicants for work visas for this position. #LI-Remote ABOUT THE TEAM At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie. Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on ___ and ___, #LifeatDDins on ___ and ___, Delta Dental Ins. on ___ and Delta Dental Ins. on ___. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us! Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands. The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company. Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies. Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time. Proof of eligibility to work in the United States must be provided if selected for hire. *Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York If You Are A Current Employee ___ To Apply

JOB DESCRIPTION We are looking for an Expert (Staff) Cyber Risk Management Engineer to evolve our intelligence driven detection pipeline, incident response program, and purple team initiatives. You'll play a key role in shaping how we detect, respond to, and learn from adversary behaviors across our environments. As a member of the Cyber Risk Management team, you will be responsible for handling complex security incidents as an Incident Commander, building detections and detection frameworks, collaborating with cross functional peers, and helping to drive our overall security strategy. RESPONSIBILITIES Incident Command and Response - Tier 3 Escalation • Act as the Incident Commander for critical security events as part of our on-call rotation., • Foster a culture of learning through blameless post-mortems to drive measurable improvements in both processes and tooling., • Analyze security alerts and data from various sources (SIEM, EDR, IDS/IPS, logs) to identify and investigate sophisticated threats., • Proactively identify potential threats and weaknesses across systems and networks through hypothesis driven threat hunting., • Identify gaps in detection coverage and proactively develop new telemetry, detections, and analytic approaches to address emerging threats across endpoint, identity, cloud, and network domains., • Fuse internal telemetry with open source, commercial, and internal intelligence sources to prioritize risks and improve detection strategies., • Leverage automation, enrichment, and playbook-driven workflows to reduce manual triage, improve signal quality, and scale detection and response capabilities., • Work closely with engineering, IT, and risk/compliance teams to improve detection coverage and incident preparedness., • Lead exploration and responsible adoption of AI to improve detection, response, and analyst workflows, while deeply analyzing how adversarial use of AI evolves tradecraft, reshapes attack surfaces, and impacts enterprise risk., • Translate technical findings into clear, actionable insights for stakeholders, contributing to executive-facing metrics and narratives around detection efficacy and risk reduction., • Anticipate and prepare for evolving threats and technology shifts by proactively adapting tooling and detection strategies. QUALIFICATIONS • 7+ years of relevant professional experience with a Bachelor's degree in Computer Science, Information Security or a related field; an equivalent combination of education and experience will also be considered., • 7+ years of combined hands-on IT and security architecture development and implementation work experience with a broad exposure to infrastructure/network and multi-platform environments., • Deep understanding of operating systems (Windows, Linux, macOS), network protocols, cloud environments (AWS, GCP, Azure), and common attack techniques (MITRE ATT&CK)., • Proficiency with investigation and forensic tools such as EDR platforms (CrowdStrike, SentinelOne), log aggregators (Splunk, ELK), and packet capture tools (Wireshark, Zeek)., • Demonstrated ability to lead high-pressure incident response scenarios across technical and non-technical teams. The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications, and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade 25. $142,107 - $308,050 ADDITIONAL INFORMATION Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes: • Competitive base and incentive pay, • 401(k) with robust matching and non-matching contributions, • Rich medical & pharmacy benefits, • 100% employer-paid dental and vision benefits, • Holistic wellbeing program with deep financial incentives, • Generous paid time off plus 12 paid holidays and your birthday off, • Culture of growth and learning: career development; tuition reimbursement; recognition program, • Family support: adoption assistance, fertility treatment, child, elder & pet care assistance, • Social responsibility and volunteer opportunities This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A. Important Work Authorization Information Please note, Delta Dental will not sponsor applicants for work visas for this position. #LI-Remote ABOUT THE TEAM At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie. Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on ___ and ___, #LifeatDDins on ___ and ___, Delta Dental Ins. on ___ and Delta Dental Ins. on ___. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us! Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands. The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company. Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies. Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time. Proof of eligibility to work in the United States must be provided if selected for hire. *Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York If You Are A Current Employee ___ To Apply

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Sr. Growth & Events Marketing Manager, Social Impact. About the job This position will play a key role in further growing Twilio's social impact through events. As our new Sr. Field and Events Marketing Manager, you will be the central owner of the event-led demand generation motion for Twilio.org, collaborating with our .com events team while being responsible for planning, designing, operationalizing, executing, and scaling event and webinar programs that drive pipeline, revenue influence, and long-term segment growth across North America, EMEA, and APJ. This role serves as the central owner of the event-led demand generation motion for Twilio.org, responsible not only for execution but for designing, operationalizing, and scaling event and webinar programs that drive pipeline, revenue influence, and long-term segment growth. The role requires strong ownership of event strategy, registration generation workflows, cross-functional alignment, and performance measurement, operating as the connective tissue between Sales, Marketing Operations, PMM, Demand Gen, and Field teams. Responsibilities Program Strategy & Revenue Architecture • Own the end-to-end event and webinar demand generation strategy, including event mix, audience segmentation, tiering, and investment priorities across NAMER, APJ, and EMEA, • Collaborate with Ops and maintain pipeline-influencing workflows, including lead capture standards, event registrant data hygiene, speed-to-lead expectations, and closed-loop reporting, • Support SLAs and success metrics in partnership with Sales, SDRs, and Marketing Operations, • Establish forecasting models and pipeline expectations for events and webinars, including influenced and attributed revenue, • Act as the primary liaison between Twilio.org and core Twilio teams (.Com Events, PMM, Demand Gen, Sales, SDRs, Product) for all event and webinar initiatives, • Establish governance models and operating rhythms to ensure clarity of ownership, expectations, and execution across teams, • Lead sales enablement for events and webinars, including talk tracks, FAQs, briefing materials, follow-up frameworks, and feedback loops, • Drive event strategy for NAMER, APJ, and EMEA teams, including program mix, calendar planning, audience targeting, and goal forecasting, • Lead execution of hosted and sponsored events (both in-person and virtual) - managing logistics, budgets, vendors, and onsite operations. You will often partner with events teams across the company., • Lead annual and multi-quarter event and webinar planning, including the development of a forward-looking strategy and execution roadmap (e.g., 2026 planning), • Develop internal playbooks and best practices for all categories of events, both first party and third party., • Build and manage an annual calendar and system for core information (e.g., event brief, dates, location, goals, speakers) for all events., • Create content, landing pages, follow up nurtures and sales enablement for all webinars, roundtables, and custom experiences., • Partner with Sales to plan and deliver events that deep relationships and support revenue goals., • Support the .ORG large-brand initiatives for Twilio's annual user conference "SIGNAL", • Own the measurement framework for event and webinar performance, including dashboards, reporting cadences, funnel metrics, and ROI analysis, in close partnership with Marketing Operations and Analytics teams, • Oversee the full event strategy, from pre to post event lead nurtures., • 25% Travel Required, • Work closely with sales, growth, campaigns and demand gen to ensure stakeholder buy-in as well as visibility and timely follow ups., • Work closely with operations for lead management. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • A minimum of 5+ years of experience in B2B software event & field marketing, • Proven ability to work closely and successfully with a sales, product marketing, and cross-functional stakeholders to drive event impact and alignment, • Strong understanding of event operations including budgeting, vendor management, contract negotiation, and onsite execution, • Highly organized with the ability to manage multiple concurrent programs and tactics at once, • Strong understanding of marketing funnel metrics - Inquiries, MQLs, SQLs, • Experience managing event driven leads through Salesforce for lead capture, ROI tracking and campaign attribution (within Tableau and Salesforce), • Experience partnering closely with internal creative teams and/or agency partners, • Strong project management skills and ability to use data to guide decision-making and resource allocation, • Experience designing and scaling event-led demand generation programs, not just executing individual events, • Experience working across Sales, SDR, Marketing Ops, and PMM to define revenue workflows and success metrics, • Comfort operating in environments with ambiguous or evolving infrastructure, requiring program design and process creation, • Experience owning forecasting, pipeline attribution, and performance measurement for marketing programs, • Ability to think strategically while executing with precision and attention to detail, • Ability to establish credibility upwards and cross functionally to drive collaboration, alignment and decision making, • Exceptional communicator, both verbal and written, with the ability to build rapport, set expectations and drive to success, • Industry experience in CPaaS, CCaaS, Customer Data Platforms (CDP), or cloud communications strongly preferred., • Global event coordination experience., • Familiarity with the Key Verticals our Social Impact team serves - Healthcare, Public Sector/Government, Higher Education, Nonprofits, • Familiarity with Account-Based Marketing (ABM) and how events should be integrated into ABM plans. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - $146,200., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700., • Based in the San Francisco Bay area, California: $137,520 - $171,900. Application deadline information Applications for this role are intended to be accepted until April 30, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Senior Value Engineer. About the job Twilio Value Engineering partners closely with the Global Sales and Specialist Organisations, directly supporting sales and expansion opportunities within our top accounts. You will engage customer executives and decision-makers to present the strategic and financial impact of Twilio's Customer Engagement Platform. We are looking for a creative, self-motivated individual with a builder-mindset to articulate how AI-enhanced communications and unified data meet key business objectives and drive critical business outcomes. As part of the NAMER Value Engineering team, you will be a "go-to person" for sales and customer success management to define our strategy for supporting, educating and scaling the Value Engineering Program across the region. Responsibilities In this role, you'll: • Be the "go-to person" for go-to-market teams and sales leadership in your supported territory for value-related expertise, direct opportunity support and scaled activities, • Partner with sales management, account executives, solution engineering, sales specialists and other pre- and post-sales teams to support sales and expansion pursuits within your region., • Develop and deliver compelling, CFO-ready business case presentations, POVs and financial models (ROI & TCO) aimed at accelerating, justifying, and/or expanding sales and renewal opportunities, • Work closely with prospective and existing customers, alongside sales and other functions, to identify, prioritize and quantify key business drivers and metrics;, • Facilitate internal and external discovery to map out customers' "as is" and "to be" business processes across a wide range of companies and industries Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 3+ years of experience in management consulting, value consulting, value engineering, value realization, financial/investment analysis and/or other applicable roles, • Strong executive presence and presentation skills, comfortable collaborating with and co-presenting to C-suite executives (CIO, CMO, CFO), • Proficiency in prompt engineering and generative AI tools to accelerate the Value Engineering lifecycle; specifically using AI tools to synthesize discovery notes, automate the creation of customer-facing materials, and audit ROI formulas for logic, consistency, and scale., • A self-starter who thrives in working collaboratively and cross-functionally - particularly with Sales, Customer Success, Solution Engineering and other key partners., • Results-oriented, strategic thinker with deep quantitative analysis and financial modeling skills, • Experience leading SaaS, B2B or other customer/client engagements, • Experience in technology, Enterprise Software, customer engagement channels ( messaging, SMS/RCS, contact centers, voice, email) , or martech related software This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont : 108,960.00 - 136,200.00, • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): 115,040.00 - 143,800.00, • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: 121,100.00 - 151,350.00, • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Application deadline information (required for ALL US jobs) Applications for this role are intended to be accepted until April 15th but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

The application window is expected to close on: 03/31/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Meet the Team The Cisco ThousandEyes FedRAMP team builds and operates our US GovCloud platform. This team is responsible for architecting, delivering, and maintaining our FedRAMP offering. Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios Your Impact As part of this role, you will be responsible for maintaining services in a FedRAMP compliant environment, therefore, must be a U.S. citizen. This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. * Lead, inspire, and develop a talented SRE team, fostering a culture of innovation, collaboration, and excellence. * Drive strategic vision for the management and continued expansion of FedRAMP-compliant infrastructure and systems, ensuring excellence in operations and security processes. * Collaborate closely with cross-functional teams, including development, product management, and security to define and implement FedRAMP-compliant processes and strategies across the broader Cisco ThousandEyes platform. * Provide oversight and direction for how ThousandEyes approaches the continuous monitoring, logging, and auditing of systems to ensure compliance with FedRAMP controls. * Stay current with industry best practices, evolving security threats, and updates to FedRAMP guidelines, and apply this knowledge to enhance the security posture of all platforms and systems. Minimum Qualifications: * You have led a distributed team of 5+ engineers, can demonstrate strong technical vision for your team, and ensure consistent delivery on objectives. * You have a total of 5+ years of experience building and supporting mission-critical services with a focus on automation, availability, and performance, and you have worked on large-scale distributed systems including multi-tiered architecture. * You have experience identifying and analyzing cyber security risks, familiarity with security best practices, vulnerability management, and incident response processes. * You have experience formulating a team's technical strategy and roadmap; you've collaborated and partnered effectively with several other teams to execute on shared goals. * You understand how to balance tactical needs with strategic growth and quality-based initiatives that can span multiple quarters. * You are a US citizen. Preferred Qualifications * Experience building and/or operating FedRAMP environments. * Strong understanding of the FedRAMP framework, its controls, and compliance requirements. At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. The starting salary range posted for this position is $210,600.00 to $305,100.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $210,600.00 - $350,800.00 Non-Metro New York state & Washington state: $189,300.00 - $312,200.00 • For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.