Operations Clerk
5 days ago
Orlando
Job DescriptionWe are changing FINANCE to finance CHANGE! At Climate First Bank, we're redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services—including solar, residential, commercial, ESOP Banking, Structured Finance and SBA loans—all designed to power a better future. We're proud to be a Certified B Corporation, a member of 1% for the Planet, and part of the Global Alliance for Banking on Values (GABV), reflecting our deep commitment to sustainability, transparency, and ethical banking. With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital presence, we're proving that banking can be a force for good. We don't just support environmental and social causes—we're built on them. Under our Holding Company, Climate First Bancorp, we are also powered by OneEthos. OneEthos operates at the intersection of fintech and traditional banking to expand access to inclusive, values-driven financial services. Regulated by the Federal Reserve Bank, it equips Community Banks, Credit Unions, CDFIs, and Green Banks with ethical lending tools—especially in climate finance and solar lending. Join the Movement We're seeking driven, mission-aligned individuals ready to make an impact. If you're passionate about sustainability, thrive in a fast-paced, results driven environment, and want to be part of something bigger, you will feel right at home. Our team is one of goal-setters, go-getters, problem solvers, thought leaders, and changemakers. We celebrate wins, tackle challenges head-on, and push boundaries. Fueled by purpose, we thrive where perseverance and passion turn ambitious goals into reality. Thrive at Climate First Bank At Climate First Bank, we're investing in your future. We offer a comprehensive, people-first benefits package that supports your health, finances, and work-life balance. Compensation — In addition to the base salary, this position may be eligible for an annual bonus, incentives and equity. Actual compensation is based on industry salary ranges, internal salary structures, experience, skills and other job-related factors. Health Coverage — 100% employer-paid for employees; employer contribution for dependents by Us • Medical, Dental & Vision Insurance, • Health Savings Account (HSA), • 401(k) with 6% Employer Match — No Vesting Period., • Employee Stock Options, • Exclusive Employee Banking Perks, • 0% Financing for Employee Solar Loans, • Employee Only Mortgage Product with exclusive interest rates and terms., • 0% Financing for Eligible Electric Vehicles (EVs), • 2–4 Weeks of Vacation based on officer level plus additional tenure-based time., • Company-Paid Life Insurance, • Short- & Long-Term Disability Insurance, • Voluntary Life, Accident & Critical Illness Coverage We're seeking an Operations Clerk to play a key support role across Climate First Bank's Loan and Deposit Operations teams during an exciting period of growth and system conversion. This entry-level role is ideal for a detail-oriented, analytically curious professional eager to learn bank operations from the ground up. You'll be a go-to resource for fulfilling customer document requests, ensuring accuracy, timeliness, and excellent internal service while gaining exposure across multiple operational functions. What You'll Contribute: Customer Document Support & Fulfillment • Monitor and respond to customer requests for statements, check images, and loan documents., • Retrieve, review, and distribute documents accurately and securely., • Communicate clearly with internal teams on request status., • Ensure compliance with privacy and record-retention standards., • Provide day-to-day support to Loan and Deposit Operations., • Assist with data cleanup, reporting, and file maintenance., • Help streamline workflows during and after conversion., • Support special projects as needs evolve., • Adopt a commitment to environmental, social, economic, and racial justice., • Stay informed of applicable regulatory requirements and complete all mandatory compliance and IT training., • Pursue and demonstrate an understanding of established Bank policies, procedures, and regulations., • Question suspicious activity and collaborate closely with the respective department(s) to help prevent fraudulent activity. What Makes a Stand-Out Candidate: Experience & Education • Strong attention to detail and accuracy., • Comfort working with Excel and spreadsheets. Organization & Efficiency- You manage your time like a pro and stay focused under pressure. You love a good system but also adapt to changing routines. You're a master note-taker and checklist fanatic and stay on top of things with ease and consistency. Master Communicator- You communicate with confidence, precision, and professionalism. You listen deeply and respond thoughtfully and are able to engage efficiently and tactfully with different stakeholders within the organization. Banking & Fintech Acumen - You are highly educated in financial products and services, applicable regulations and laws, or are willing to pursue education promptly. Tech-Forward and Analytical Thinking - You learn new tools quickly, are excited by innovation and leverage technology to optimize your work product. Commitment to Being a Team Player - You lift others up, share ideas, and bring positive energy to everything you do. You know what it takes to operate as a part of a larger team and cherish opportunities to contribute to the big picture. You're dependable, communicate clearly and always happy to lend a hand where needed. The Work Environment: • Remote role within the United States; Eastern Standard Hours., • Occasional U.S. travel for company events., • Tobacco-Free employer. All employees must affirm to be non-smokers or affirm commitment to cessation within 90-days of offer acceptance., • Sustained standing and sitting, frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor, occasional lifting up to 20 lbs. The Hiring Process: Applications must be submitted through the official application link. Resumes sent via other channels may be delayed or bypassed. Processing times may vary. Candidates selected to move forward will be contacted by the hiring team. Our process follows the Topgrading Methodology — we hire A-Players through a structured, transparent process that includes: • Cognitive and personality assessments, • An application form spanning your full education and work history, • 3 conversation stages with key team members- get to know us!, • Credit and background checks conducted before the final interview