Addison
Job DescriptionDescription: Make a lasting impression at the new Hotel Dax in Addison... A Bellman greets hotel guests, assists with luggage (carrying, storing, delivering), escorts them to rooms, explains room features, arranges transportation, provides local info, and maintains lobby cleanliness, serving as a crucial first and last contact to ensure a positive guest experience. They handle tasks like delivering messages, responding to requests, and ensuring smooth check-ins/outs. Key Responsibilities • Guest Greeting & Assistance: Warmly welcome guests, assist with door service, and help with check-in/out., • Luggage Handling: Load, unload, transport, and store guest luggage efficiently., • Room Orientation: Escort guests to rooms, explain room features (A/C, TV, phone, minibar), and report maintenance issues., • Information & Recommendations: Provide directions, hotel details, and local attraction information., • Transportation: Arrange taxis, shuttles, or other transportation for guests., • Lobby Maintenance: Keep the lobby, entrance, and bell carts clean, tidy, and organized., • Message & Delivery Service: Deliver mail, packages, flowers, and other items to guest rooms., • Excellent customer service and communication skills., • Physical ability to lift heavy items., • Positive attitude and professional appearance., • Knowledge of hotel services and local area., • Flexibility to work various shifts., • Must have valid drivers license.Requirements: