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Job Description Company Overview At Kids First, we’re on a mission to create a world where every child can thrive and reach their full potential. We provide high quality Applied Behavior Analysis (ABA), Speech, Occupational, and Mental Health therapies to our clients. Join our team as a Behavior Analyst and be a part of shaping a brighter future for children. Kids First provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Purpose of Position As a Registered Behavioral Technician, you will engage directly with clients in a home-based environment, adhering to treatment plans established by the BCBA Supervisor. Your responsibilities will include, but not limited to, creating program materials, executing treatment procedures, fostering transparent communication with supervisors, accurately collecting and managing data, and engaging in continuous training and assessments. Additionally, you will support parent training and clinical evaluations, promoting ethical conduct and compliance with Kids First’s policies. Responsibilities • Work 1:1 with clients in the home-based and clinic-based setting., • Consistently follow and implement treatment plans set up by the BCBA Supervisor and prepare program materials; treatment protocols that include a wide variety of domains such as toilet training, communication, social, and adaptive living skills., • Maintain open communication with the BCBA Supervisor to review program goals and procedures for each client., • Collect and maintain accurate data and notes utilizing data collection software., • Review and implement consultation/supervision note recommendations., • Participate in ongoing training, evaluations, and meetings, as required by Kids First., • Assist with parent training and clinical assessments, as needed., • Communicate appropriately and effectively with colleagues and families, as needed., • Track supervision hours and annually renew the RBT certification as mandated by the regulatory body to maintain the certification., • Work ethically and with integrity while following the BACB Ethical Code., • Understand and adhere to HIPAA policies as well as Kids First’s policies and procedures., • Adhere to time and attendance policies and maintain a record, in good standing, of regular and reliable attendance and punctuality, to provide quality and consistent patient care. Reliable transportation and timely arrival to session is a requirement for this role., • Perform other duties as assigned., • High School Diploma or GED Equivalent, • Registered Behavior Technician; Or willing to obtain within 3 weeks of start date - Required, • Technical Proficiencies: Microsoft Office 365 (Word, Excel, Power Point, etc.), Adobe PDF, Google Suite, data collection and analytical reporting - Required, • 3-4 years of experience conducting 1:1 work with clients In-school/in-home experience addressing and navigating challenging behaviors - Required, • 3-4 years of experience working with children/adults (between ages 3-18) - Required, • 3-4 years of experience in Case management and behavioral plans - Required, • 3-4 years of knowledge of direct, professional ABA experience - Required, • CentralReach ABA Software experience - A plus!, • Obtain knowledge of addressing challenging behaviors or stereotypes of children/adults with Autism - Required, • Physical Requirement: Exerting up to 50 pounds of force, and lifting as needed, including but not limited to climbing up flights of stairs, and other tasks as needed., • Excellent communication skills, both written and verbal, with the ability to collaborate effectively with team members, parents, and other professionals when necessary. Obtains the ability to work independently, manage multiple priorities, and meet deadlines. Why Choose Kids First? • Flexible Hybrid Approach: Kids First is among the group of ABA companies at the forefront of using telehealth to deliver ABA services. As a BCBA, you will have the opportunity to provide remote supervision, parent training sessions, and create treatment plans, all from the comfort of your own home., • Make a Lasting Impact: At Kids First, we pride ourselves on our ability to make a difference in our children’s lives by staying focused on our mission, prioritizing ethical practices, and working with the utmost integrity and consistency., • Supportive Work Environment: Kids First fosters a collaborative work environment. You will have the opportunity to work closely with a team of dedicated Clinicians who share your passion. Our BCBAs receive virtual support sessions where we prioritize knowledge sharing, collaboration, and continuous support as you grow within our team., • Opportunities for Career Advancement: We believe in promoting from within and providing opportunities for career growth. As a member of our team, you will have opportunities to expand your role as our business continues to grow! Znj5OYLZ45

Job Description Job Description home link international Inc provides in home ABA services to children and youth diagnosed with autism, intellectual and/or developmental disabilities with the goal of improving their daily functioning. Behavioral Technicians create their own schedule based on theirs and the family's availability. Hours are generally spread out over 3-4 sessions during after school hours, evenings, and weekends to accommodate the children's school schedule. An average assignment is 10-15 hrs/wk for each youth. contact. Administrator/HR Responsibilities and Duties Implement ABA interventions specified in the Behavior Support Plan (created by the Board Certified Behavior Analyst) that assist the child/youth/young adult with acquiring, retaining, improving, and generalizing the skills necessary to function successfully in the home and community. These skills may be specific to improving behavior, improving his/her ability to self-help, improve socialization, or improving the individual’s ability to adapt to his/her environment. Supports are behavioral, self-care and habilitative related tasks performed and/or supervised by the Behavior Technician in the child's home, the home of a relative, or other community based living arrangement, in accordance with the approved behavioral support plans. Service Supports may include behavioral supports and training, adaptive skill development, assistance with activities of daily living and community inclusion which assist the youth to reside in the most integrating setting appropriate to his/her needs. Qualifications and Skills • Must be willing to go into the home of the families served for the authorized number of hours per week based on each referral., • Must comply with supervision from the Board Certified Behavior Analyst (BCBA) or Board Certified Assistant Behavior Analyst (BCaBA)., • Must hold a RBT, Bachelor's Degree in Education, Social Work, Psychology, or related Social Service field., • Must possess a valid driver’s license and access to reliable transportation (vehicle must be documented by the agency to be insured and registered)., • Must consent to and pass a criminal background check., • Must comply with all HIPAA (confidentiality) laws as it relates to Protected Health Information, CPR and first Aid., • Must be reliable, punctual, organized, and a self starter., • Must be creative, enthusiastic, and a team player! Preferred: • Crisis management training, • Enthusiastic, able to work independently, excellent written communication skills, • Experience recording data on skill programs and behavioral interventions, • Receptive to feedback, eager to learn, • Ability to work independently and follow written instructions., • Excellent communication skills, both verbal and written Salary: $20.00 to $25.00 /hour Company DescriptionHome-Link International Inc. is a comprehensive provider of mental health and home care services dedicated to enhancing the well-being of individuals across various settings. Their services are designed to address the unique needs of each client, ensuring personalized and effective care. Services Offered: Affiliations: Home-Link International Inc. has established partnerships with esteemed organizations to enhance service delivery and leverage collective expertise, fostering innovation and growth. Mission and Approach: Committed to client-centered care, Home-Link emphasizes personalized treatment plans tailored to individual needs and goals. Their multidisciplinary team coordinates care seamlessly across different settings, utilizing evidence-based practices to ensure effective interventions. Upholding ethical standards and prioritizing client involvement in care decisions are central to their approach. Contact Information: Through these comprehensive services, Home-Link International Inc. strives to support individuals and families in achieving improved health and quality of life. Administrator / HRHome-Link International Inc. is a comprehensive provider of mental health and home care services dedicated to enhancing the well-being of individuals across various settings. Their services are designed to address the unique needs of each client, ensuring personalized and effective care.\r\n\r\nServices Offered:\r\n\r\n1. Applied Behavior Analysis (ABA) Therapy: Home-Link offers ABA therapy for individuals with autism, delivering services in-home, in-school, and within community settings. The focus is on teaching children skills and behaviors applicable to real-world situations, promoting meaningful progress. \r\n\r\n2. Home Health Care Services: Certified Home Health Aides provide compassionate assistance with daily living activities, including personal care, laundry, light housekeeping, shopping, and meal preparation, supporting clients in maintaining their independence at home. \r\n\r\n3. Group Home Services: Home-Link operates group homes that offer residents a supportive environment with assistance from Direct Support Professionals (DSPs), Certified Nursing Assistants (CNAs), or Home Health Aides. Services include help with housekeeping, meal preparation, personal care, medical appointments, and medication management. \r\n\r\nAffiliations:\r\n\r\nHome-Link International Inc. has established partnerships with esteemed organizations to enhance service delivery and leverage collective expertise, fostering innovation and growth.\r\n\r\nMission and Approach:\r\n\r\nCommitted to client-centered care, Home-Link emphasizes personalized treatment plans tailored to individual needs and goals. Their multidisciplinary team coordinates care seamlessly across different settings, utilizing evidence-based practices to ensure effective interventions. Upholding ethical standards and prioritizing client involvement in care decisions are central to their approach. \r\n\r\nContact Information:\r\n\r\n- Address: 629 E. Wood St, Suite 205, Vineland, NJ 08360\r\n- Phone: (856) 839-0881\r\n- Email: \r\n- Website: these comprehensive services, Home-Link International Inc. strives to support individuals and families in achieving improved health and quality of life. \r\n\r\nAdministrator / HR

Job DescriptionDescription: Founded in 2005, ASun Star provides services to individuals (adolescent, adult) and families within the home, school, and community. We utilize a strength-based approach and are dedicated to helping our families succeed within their respective community. We strive to help each individual to be “their biggest star” by striving towards their fullest potential and accomplishing goals that they have identified. We specialize in working with at-risk families and individuals diagnosed with autism spectrum disorder. What is the Role of a Registered Behavior Technician? As a Per-Diem Registered Behavior Technician/ABA Therapist (RBT), you are using ABA Therapy to transform the lives of children (2 to 9 years of age), who are diagnosed with Autism Spectrum Disorder (ASD) and other development and language delays, while building a fun and creative culture. Our one-on-one approach is focused on natural play to teach foundational skills our kids can build on and every child’s success is unique! We continually challenge ourselves to do anything it takes to enable our kids to reach their potential on their terms. What Can We Offer You as a Registered Behavior Technician? Comprehensive Benefits: Offered for full-time employees. This includes: generous PTO, Holiday Pay, 401k, Health, Dental and Vision Insurance. Competitive Pay: Pay is based on candidate qualifications and experience. Experience outside the field of ABA also qualifies. Same hourly rate with or without a client! Be a Part of a Great Team: You’ll be part of a passionate, empathetic, and supportive team. We host optional engagement events throughout the year such as Spirit Weeks, Pajama Days, Trivia Nights, Monthly Wellness Competitions and more! What Will You Do as a Registered Behavior Technician? • Conduct 1:1 therapy with clients, • Follow the prescribed skill acquisition and behavior support plan, • Collect and record data, • Write therapy note for each session using an electronic medical records system, • Communicate with parents and caregivers regarding the client’s progress as instructed by the child’s assigned Board Certified Behavior Analyst (BCBA), • Assist the BCBA in preparing and organizing client materials as instructed, • Maintain a clean, safe, and organized work and therapy environment, • Maintain client safety and confidentiality, • Maintain and acquire functional and technical knowledge by attending required trainings, • Become a Registered Behavior Technician (RBT) and follow the guidelines set forth by the Behavior Analyst Certification Board (BACB), • Must be able to lift and carry clients who are least 30 pounds, • Must be willing and able to restrain/hold/transport and utilize quick body movements as indicated in the Behavior Support Plan in the course of working with children with challenging behavior, • Must be able to assume and maintain a variety of postures including kneeling, squatting, crouching, crawling, sitting, standing, bending, for extended periods of time, • Must be able to walk and run to chase clients and maintain a three-foot distance at all times, • Must be able to sit on the floor or stand for extended periods of time, • Must be able to attend to basic needs such as feeding, diapering, toileting, and dressing, • Must have manual dexterity to perform specific computer and electronic device functions for data collection and session documentation, • Must have visual acuity to read and comprehend written communication though computer, electronic devices, and paper means, • Must be able to take written data and transfer to electronic files or data base systems, • Must be able to maintain prolonged periods of working on a computer while sitting at a desk or on the floor, • Must be able to assemble, clean and maintain therapy space including toys and furniture, • At least one year of experience providing Applied Behavior Analysis Desired Qualifications: • Must hold minimum of a high school diploma or GED, • Strong verbal and written communication skills, • Effective time management and the ability to manage multiple tasks at once, • Detail oriented, • Be flexible and adaptable to meet the needs of the team and clients, • Ability to act with integrity, professionalism ASun Star values diversity in the workplace. We provide equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, ASun Star is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information, or any other status protected by law. As an equal opportunity employer, ASun Star does not discriminate against qualified individuals with disabilities. If you require a reasonable accommodation as a candidate for employment, please inform a member of the Talent Acquisition team.

Job DescriptionWe are looking for a skilled Desktop Support Analyst to join our team in New York, NY. In this role, you will be responsible for providing technical assistance to ensure smooth operations across various desktop systems and devices. This is a long-term contract position offering an excellent opportunity to contribute to a dynamic environment and enhance your technical expertise. Responsibilities: • Provide comprehensive technical support for desktop hardware, software, and peripherals, ensuring efficient functionality., • Manage desktop imaging processes to prepare devices for deployment and ensure seamless user experiences., • Support and troubleshoot audio-visual equipment to facilitate presentations and meetings., • Configure and maintain Apple iOS devices, including iPhones, to meet organizational standards., • Resolve issues related to Microsoft Windows 10 systems, ensuring minimal downtime and maximum productivity., • Administer Active Directory to manage user accounts and permissions effectively., • Collaborate with team members to identify and implement improvements in desktop support processes., • Respond promptly to user inquiries and technical issues, providing clear resolutions and guidance., • Maintain accurate documentation of support activities and technical procedures., • Stay updated on emerging technologies and best practices to enhance support capabilities.• Minimum of 2 years of experience in desktop support or a related technical role., • Proficiency in managing desktop hardware and imaging processes., • Hands-on experience with audio-visual equipment and troubleshooting., • Familiarity with Apple iOS devices, including configuration and maintenance., • Strong knowledge of Microsoft Windows 10 operating systems., • Experience with Active Directory administration., • Excellent problem-solving skills and ability to work under pressure., • Strong communication skills to interact effectively with users and team members.

Job Description International law firm seeks a Desktop Support Analyst. PRIOR LAW FIRM EXPERIENCE IS REQUIRED. Position involves: • Providing "white glove" service, • Responding to tickets, • 1st line of incident resolution, • iManage Work, Windows 10 and Apple iOS This is a full-time in office position. Company DescriptionHiring and recruitment will be done by Harnex Recruitment GroupHiring and recruitment will be done by Harnex Recruitment Group

Job Description Title of Position: IT Service Desk Analyst [HYBRID] FLSA Status: Exempt Department: Information Technology Reports to: IT Service Desk Manager Salary: $60,000 - $70,000 About Win Win is a leading provider of shelter, supportive housing, and innovative programs for families with children experiencing homelessness, in New York City. Our equity-driven Way to Win model takes a multifaceted approach to overcoming barriers to stable housing by offering essential services, including childcare, employment support, legal aid, high-impact youth programs, and housing assistance. We are seeking dedicated individuals who share our mission to end homelessness and provide families with the innovative support they need to secure permanent housing. Purpose of the Position We are looking for an enthusiastic IT Service Desk Analyst who enjoys fieldwork and engaging directly with customers. This role requires flexibility to work weekends and holidays, with the benefit of a hybrid schedule. The candidate will provide technical assistance and support to Win staff and clients, ensuring the effective use of IT equipment and applications. Responsibilities include remote and in-person service desk support, setup, installation, and troubleshooting of IT equipment and software, and resolving hardware, software, and network connectivity issues efficiently. Key Responsibilities • Respond to user inquiries and technical assistance requests via phone, email, or work order., • Assess and resolve problems with IT equipment and applications for users., • Serve as the first-level point of contact for Win clients, facilitating the effective use of student iPads, laptops, and PC lab equipment., • Diagnose and troubleshoot hardware, software, and network connectivity issues., • Escalate IT service issues to appropriate technical staff as needed., • Document all user support activities in the designated IT work order system., • Maintain communication with end-users and supervisors regarding support activities., • Install, upgrade, maintain, and troubleshoot IT assets, including desktop computers, peripherals, software applications, laptops, printers, tablets, smartphones, and IP phones., • Provide individual and group end-user instruction on the use of deployed technology resources., • Maintain updated IT inventory information and document it in the IT Asset Tracking system., • Prepare and maintain IT service documentation and reports., • Shift: Monday - Friday, 9:00 a.m. to 5:00 p.m.; occasional assignments on evenings and weekends., • Regular travel to Win sites across all five boroughs of New York City., • Occasional inspection of equipment and cables in floors, ceilings, closets, and IT rooms., • Bachelor’s degree in computer science or information systems from an accredited college or university, or graduation from a certified technical training program in computer maintenance/repair., • At least two years of work experience in IT support or a related technical support capacity., • Leadership: Set an example by following Win policies and procedures. Act with professionalism and a strong work ethic., • Facilitating Change: Consistently deliver high-quality results., • Managing Performance: Interact respectfully with clients and co-workers., • Applying and Developing Expertise: Work with the manager to develop and achieve challenging but attainable goals. Understand the consequences of actions. Our most effective service to our community comes from a diverse mix of minds, backgrounds, and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description General Summary We are currently seeking an experienced IT professional to handle desktop support incidents and service requests submitted by users across our organization. As a Service Desk Analyst, you will be responsible for installing and troubleshooting all hardware, software, and network related equipment. Though some work may be done remotely, there is a heavy emphasis on deskside and onsite support as issues assigned are escalated from our Level 1 call center. Essential Job Functions/Responsibilities: • Customer Satisfaction: Maintain high level of customer service by receiving and handling all tangible issues in a courteous professional manner., • Incident and Service Management: Handle assigned Service Desk incidents or service requests. Escalate and collaborate with our other internal IT groups such as Network, Infrastructure, and Applications accordingly., • Asset Management: Maintain inventory of computer equipment during the process flow of new hire, transfer or termination requests., • Knowledge Management: Actively participate in the development and documentation of the technical and public Knowledgebase and Training. Qualifications: • Bachelor’s degree in computer science or information systems., • 3-5 years minimum experience in a related IT position (Service Desk/Deskside Support, Systems Administrator, etc.), • Excellent customer service skills and ability to maintain a high level of customer satisfaction, • Outstanding verbal and written communication skills, • Strong knowledge of Windows operating system, • Strong knowledge in Microsoft Office 365 applications, • Strong knowledge in mobile platforms (Android and Apple iOS), • Knowledge of network hardware and concepts (switches, routers, TCP/IP, DNS, WAN, LAN, SMTP, SMB, VOIP), • Experience with Azure, Active Directory, Exchange, and Teams, • Experience using any kind of incident management systems (ServiceNow (preferred), BMC Footprints/Remedyforce, HEAT), • Experience with Citrix Workspace and supporting thin clients in a Citrix environment, • Familiarization with PC imaging and deployment processes (Image, Inventory, Deploy, User Orientation), • Experience working in a corporate environment including supporting C-level executives, • Experience managing or taking team lead on IT related projects, • Maintain a clean, neat, and organized environment in our offices, • Must be self-motivated and reliable

Job Description Department purpose and structure To provide an effective and professional IT 1st line support service to our staff and clients in accordance with the needs of the business. You will be responsible for logging, troubleshooting and resolving incidents and requests as the first point of contact when possible, or escalating incidents to the appropriate team. Key relationships • The Service Desk is the first point of contact for internal customers and external clients, it is essential for the IT Service Desk Analyst to deliver high levels of service to both these groups., • Works closely with Support Team Managers to deliver an efficient and effective service., • The Service Desk Analyst is primarily responsible for the resolution of customer issues raised via phone or email., • Act as a single point of contact for customers contacting the service desk via phone, email or self-service portal, regarding IT issues and queries., • Take responsibility for the resolution of incidents ensuring as many of these are resolved at 1st line as possible, • Maintain an effective working knowledge of incident resolution across all areas of IT Support in order to maximize customer service and first point of contact call resolution., • Ensure that incidents and requests are properly logged, assigned, tracked and responded to in a timely manner and according to agreed standards and procedures. Ensure customers and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimize delays., • Ensure accurate and timely updates are recorded and maintained in the IT Service Management System., • Promptly allocate incidents and requests as appropriate., • Follow processes to ensure that a high quality of service is provided to our users, • Working as part of a team in order to provide a white glove service to the users., • Appropriate escalation of incidents and requests to the US Service Desk Manager in line with our processes., • Complete tasks and other assigned work to agreed deadlines., • Ensure customers and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimize delays., • Pass and monitor calls to the appropriate team if cannot be resolved by self and liaise with 2nd/3rd party teams when appropriate and ensure customers are updated of events relating to their call. Follow up until resolved with the assigned., • Build and maintain good customer relationships. Key requirements • Minimum of 3 years’ experience working in as Service Desk role, including taking support calls and working with a ticketing system (law firm experience preferred) but no essential, • Knowledge of iManage Work, Windows 10 and Apple iOS, • Strong Knowledge supporting Microsoft Technologies (Office 365, Teams, OneDrive, etc.), • Experience using Remote Support Technologies (SCCM, Team Viewer) and Active Directory, • Ability to work well under pressure, • Excellent communication skills, • Flexible, customer focused approach to service delivery, • A good team player and willing to share skills and experience with others, • Ability to work on own initiativeCompany DescriptionThe ambition of RennerBrown is to provide the resources and opportunities necessary to attract, train, and retain our associates to ensure they fulfill our quality commitment to our clients. We provide IT solutions in NYC, NJ, Pa and beyond, and valuing quality above quantity will continue to make RennerBrown the premium choice for resources and opportunities: “our people deliver quality to our clients.”The ambition of RennerBrown is to provide the resources and opportunities necessary to attract, train, and retain our associates to ensure they fulfill our quality commitment to our clients. We provide IT solutions in NYC, NJ, Pa and beyond, and valuing quality above quantity will continue to make RennerBrown the premium choice for resources and opportunities: “our people deliver quality to our clients.”

Job Description Are you looking for a position where you can grow technically and professionally? Do you like learning new technologies and helping people resolve computer problems? We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team. As part of the team, you will be exposed to a wide variety of cutting-edge technologies, in a fast-paced and fun environment. Position Role • Provide technical support for end-user desktop, • Active Directory Administration including account management, maintenance, • Microsoft 365 advanced administration including E-mail, SharePoint, and Teams, • Provide support for level 1 and 2 ticket escalations, • Provide support for client projects such as Microsoft 365 migrations, VPN rollouts, etc., • Minimum of 3 years of Active Directory, and Microsoft 365 administration, • Strong problem-solving and technical troubleshooting skills, • Superior communication and customer service skills, • Thorough knowledge of Microsoft 365, MS Office Suite, and Windows 10/11, • Mac experience is a plus, • Competitive salary, • Healthcare and dental benefits, • 401K Plan with company match, • Technical training and certification support, • Peer recognition program, • Technical Certification Training and Certification Exam Re-Imbursement, • Great team and work atmosphere

Job DescriptionJob Title: Technology Support Specialist / Helpdesk Analyst Location: New York City, NY Duration: 12+ Months Contract Role Summary: The Technology Support Specialists role is to provide computer and software-based technical support, systems analysis and administration, and information services in a multi-vendor/multi-solution environment. This role is responsible for supporting all client Offices around the globe. Duties include break/fix requests, network infrastructure, information security, procurement, vendor management, VOIP, AV technology and special projects to improve the efficiency of IIE Team Members. Essential Functions Job Duties: Setup, configure, and maintain PC hardware, software, and peripherals (phones, printers, etc.) in a multi-vendor (PC/Mac/Chrome) environment. Assist engineers with providing third level support, troubleshooting network and enterprise related issues. Research and recommend changes, upgrades, and advancements in technologies that support the Helpdesk and business goals. Develop, prepare, test and deploy workstation OS level images. Support and perform workstation and computer moves when required. Assist with ensuring the security of the corporate environment by managing and monitoring access control and anti-virus across different software and hardware packages. Ensure all support requests are well documented in the IT ticketing system, from the creation of the ticket to the successful resolution. Update, maintain and improve upon the IT knowledge base within the ticketing system. Maintain a daily log of work performed and submit reports and other paperwork as required. Assist with the creation and maintenance of processes and procedures for supporting cloud-based applications and platforms such as Office 365, Okta, Box, 8x8, etc. Coordinates all aspects of daily AV operations and service delivery including scheduling and maintaining operational readiness of the AV equipment. Provide level 2 support for Audio/Visual platforms. Interact professionally with clients exhibiting strong customer service skills. Track assets and inventory that has been distributed to end-users and ensure proper levels of inventory are available. Perform IT Procurement duties to include purchases, PO/Invoice, Vouchers, etc. This involves working directly with vendors, monitoring the status of open purchase orders, and resolving issues regarding PO to invoice discrepancies, returns, and quality issues with vendors. Knowledge, skills and abilities here: CompTIA and/or Microsoft certification required, such as A+, Network+, MCP, etc. Extensive experience with PC support, systems administration, inventory management, service desk and a variety of other software platforms Demonstrated experience with AD, O365, Wi-Fi, VoIP, networking fundamentals, video conferencing fundamentals, A/V (sound), and printing Minimum 5 years experience with multi-vendor (PC/Mac/Chrome) PC hardware, peripherals and mobile devices configuration/deployment/support Strong customer service, analytical, and problem-solving skills with the ability to multi-task Best Regards, Lokesh Vanjarapu Sr. Technical Recruiter | 732-515-7098 LinkedIn: linkedin.com/in/lokesh-vanjarapu-6b4649188

Job Description Job Title: IT Support Analyst Organization: BrandEd Department: Global IT Reports to: Director of IT Service Management Position Purpose The IT Support Analyst will be part of the Global IT Service Management team, responsible for delivering quality IT support to all students, faculty, and staff across BrandEd. As a member of the team, they will be responsible for the maintenance and support of all IT systems, telephone systems, and Audio/Visual equipment throughout the New York campus. Essential Duties and Responsibilities Specific duties and responsibilities include the following, but the individual will also be expected to perform all the duties necessary which are customarily performed by a person holding this position. Other duties may be assigned. The IT Support Analyst will answer, evaluate, prioritize, and resolve incoming telephone, voicemail, e-mail, in-person, and Service Desk System requests for assistance from end users in the organization. This includes troubleshooting and resolving issues related to standard enterprise software applications and various custom web applications, desktop hardware, and network edge infrastructure components. In addition to the tasks and activities listed below this person will be expected to assist with various IT projects as directed. End-User Support Provide technical support for the organization; diagnose technical problems; research, identify and document appropriate solutions; organize and prioritize technical support cases and follow-up on outstanding cases until resolved. Infrastructure Support Provide technical support for LAN and WIFI devices. Analyse, troubleshoot, evaluate, and resolve computer network problems. Performing file backups on the network. Participate in scheduled maintenance windows. Support Case Management Maintain and track all support issues and calls within the Support management system; maintain contact and follows-up with employees to ensure quality level of support; interact with users in non-technical, clear terms; adhere to and enforce organization policies, rules, and regulations relating to technology use. User Account/Password Maintenance Creates, maintain, and coordinate user account information and passwords for various IT systems. Assist with setup of new user accounts/email in a Microsoft Windows Active Directory/Office 365 environment. Maintain student and alumni email address and distribution lists. Device Support Provide support and assistance for the relocation, installation, and setup of computers, end-user unified communications systems, Teams telephones, Mobile Devices and various peripheral equipment including classroom audio/video equipment. Perform diagnostics on computers, software applications, and related equipment. Provision, reimage, and test new and reallocated computers, laptops, and other equipment as directed. Student support Provide support to BrandEd students - assistance with, access to and use of all school systems. CIG user support Provide support to CIG staff and prioritize accordingly. Flexible working Expectation to support after hours and weekend events as required. Multi-site support including local travel and the ability to respond at short notice. Vendor management Coordinate with various vendors to maintain working environment. Order new equipment as needed. Knowledge and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill and ability required. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A thorough understanding and knowledge of commonly used concepts, practices, and procedures within the IT field. A thorough understanding of and professional experience troubleshooting Web Applications and Technology. Thorough knowledge of both PC and MAC Hardware/Software configuration. Advanced Knowledge of Microsoft Office 365, Adobe Suite, and other standard business productivity software suites. Basic knowledge of Windows Server 2012 and above. Knowledge of working in PowerShell Knowledge of audio-visual systems (projectors, sound systems) is required. Knowledge of academic environments is strongly desired. Ability to install and configure Windows 10 and MAC OSX workstations and software packages. Ability to troubleshoot LAN clients. Strong interpersonal skills. Strong organizational and problem-solving skills. Demonstrate professionalism and diplomacy in interpersonal relationships. Support and embrace diversity and inclusiveness. Regular weekday (Monday-Friday) attendance/availability is required during core business hours. Ability to work weekends and after hours. Ability to manage multiple priorities and projects. Ability to be present in the office, as requested. Ability to travel between offices locally and nationally. Ability to work independently and as part of a team. Ability to proceed with objectives under limited supervision. Education, Work Experience and/or Licensure US Citizenship or Permanent Residence Status required. 4-year college Degree in Computer Science/Related field preferred or equivalent job experience At least 2 years of experience in IT Support required. Experience with SharePoint/Teams or Other similar content management/collaboration platform. Experience providing top quality cross platform end-user support and training. Experience using TeamDynamix or similar service desk/support management system. At least one Microsoft (MCP), Apple, or other industry standard certification in a Windows/Mac operating system is desirable. Language Skills Excellent verbal and written communication skills Excellent command of the English language Physical Demands The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of his/her job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to sit, stand, walk, travel up and down stairs, crouch, climb ladder, stoop, and reach. Ability to lift up to 25lbs. Work Environment The work environment characteristics listed here are representative of those an employee encounters while performing the essential functions of the job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Basic office environment Classroom/academic environment Online learning environment Ability to adapt to new campuses and their infrastructure. The above statements are intended to describe the general nature and level of work being performed by an individual assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. BrandEd reserves the right to modify this job description in its sole discretion. BrandEd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description The Technical Support Analyst will provide technical knowledge and support in the installation and operation of networked computers and network resources and the Telecom systems. This role will also be responsible for: • Installing and maintenance of software and hardware on workstations., • Providing Technical assistance to MMC Community and affiliates., • Maintains records of work activities and documents recurring, difficult or complex problems; identifies trends, recommends solutions and resources., • Maintaining work tickets with Help Desk ticketing system., • Implementation of network and systems security posture., • Performing Imaging and restoration of systems., • Asset Management and Inventory tracking., • Performing Networking, WIFI, and VOIP systems support., • Maintaining classroom technologies. Education Requirements: • Knowledge of network infrastructure and facilities, • Ability to maintain and troubleshoot computer network hardware, software, and peripherals., • Knowledge of Operating Systems, Windows, MAC, and Linux., • General knowledge of Audio/Video systems and Academic related software packages, • Familiarity with POS systems., • Supporting supervisors with Technical and related matters., • Ability to establish and maintain effective working relationships., • Knowledge of current technological developments/trends in area of expertise., • Knowledge of Communication Systems such as MS Teams, ZOOM, etc., • Knowledge of Productivity and Creative Software: MS Office suite, Adobe Suite, etc., • Knowledge of storage systems: Box, MS Onedrive, Local File servers., • Independently solve and document hardware/software problems., • Detail oriented and organized., • Knowledge of basic mobile and smart devices, • Familiarity with the fundamental principles of ITIL and ITSM., • Exceptional written and oral communication skills., • Exceptional interpersonal skills, with a focus on support building, listening, and questioning skills.

Job DescriptioneSentio provides technology consulting to some of the largest and most technically advanced law firms and legal organizations in the country, and across the UK. We work on highly complex projects, and have a core goal of exceeding their expectations in service, integrity, value, and expertise. Our teams of consultants are among the most experienced thought leaders in their fields, and we’re continuing to build this team of experts. We’re seeking an Senior Legal Technology Integration Specialist who will report to the Director, DMS and Network Information Systems, and be responsible for leveraging their knowledge and integration skills to help our clients implement innovative solutions, drive business insights, and inform strategic decision making. The primary goal will be to collaborate closely with the tech and legal teams of our Am Law 200 clients to design and implement complex solutions to business problems. Every member of the eSentio team is a professional and is expected to proactively manage their own work outcomes and quality, while collaborating across the organization. At eSentio you’ll… • Develop and implement integration solutions for different software platforms in alignment with IT and business objectives., • Leverage your knowledge of the legal industry to design and strategize business processes and solutions that cater to our client's specific needs., • Drive data management initiatives, ensuring optimal data quality, security, and compliance across the organization., • Work closely with our practice areas to identify opportunities for the application of generative AI technologies in our product offerings and operations., • Use SQL, Python, and PowerBI to extract, analyze, and interpret data from various sources to support business decision making., • Collaborate with cross-functional teams to understand business requirements and deliver customized integrations across multiple technologies., • Stay abreast of the latest trends and technologies in the legal tech space, particularly with respect to generative AI and advanced data management., • Develop, maintain, and manage against complex multi resource, multiyear project plans, implementation timelines, and application distribution schedules., • Present at trade shows and CIO Roundtable, author articles and white papers for industry trade publications.We need you to have…, • 5+ years of substantial law firm or legal tech consulting experience., • 5+ years proven experience in a business analyst or practice solutions role within a law firm or legal tech industry., • High proficiency in Python and SQL for data analysis and manipulation., • Solid integration skills with experience in developing and implementing solutions across diverse software platforms., • 3+ years of experience with M365., • 3+ years of experience with PowerBI., • 2+ years of experience with a leading Data Management platform (Snowflake, etc.), • Familiarity with emerging technologies like generative AI and advanced data management strategies., • Deep understanding of the legal industry's needs, challenges, and opportunities., • 7+ years of experience with complex, large-scale implementations and product rollouts is required., • We’re a remote-forward company, and this position can be located in or near any major city in the US., • We provide a competitive compensation plan with a generous bonus program., • We offer health, vision, and dental insurance., • Regular team informational and celebrational check-ins, and semi-annual in person events. Powered by JazzHR jmu8bz7Ssv

Job Description Elementary School Special Education Compliance and Billing Analyst Bronx, New York Seton Education Partners seeks a mission-driven, detail-oriented leader to serve as the Elementary School Special Education Compliance and Billing Analyst for the Brilla Public Charter Schools Network. This position reports directly to the Elementary School Director of Student Services and is based in the Bronx, NY. About Seton Education Partners Co-founded in 2009 by KIPP pioneer Scott W. Hamilton and Teach for America alumna Stephanie Saroki de García, Seton Education Partners is a response to the dramatic decline of urban Catholic schools which have historically been the greatest equalizing factor for economically underserved children, families and communities in America for decades. Specifically, Seton expands opportunities for parents in underserved communities to choose an academically excellent, character rich, and—for those who seek it—vibrantly Catholic education for their children. As a national non-profit, Seton partners with (arch)dioceses and others across the country to implement innovative and sustainable new models that bridge the best of Catholic education's rich tradition with new possibilities. Seton was born of the belief that a tremendous opportunity exists to revitalize urban Catholic schools in America and strengthen the education they provide. The challenges are significant, to be sure, but with an entrepreneurial and innovative spirit, much can and should be done, not only to preserve this national treasure but also to build on its foundation for the benefit of thousands of children in America’s most underserved neighborhoods. Seton has pioneered multiple innovative and high-impact solutions to the shuttering of Catholic schools in underserved communities. Seton is working to take these remarkable achievements to scale by managing a network of schools and programs that ensure that thousands of underserved children whose Catholic schools close—and other local children—have access to an academically excellent, character-building, and, for those who choose it, faith-nurturing education. Seton provides a national model for how other cities facing the shuttering of Catholic schools can continue to serve children and families with limited educational options. For more information on Seton Education Partners, please visit . About the Brilla Schools Network Brilla Public Charter Schools is a network of K-8th grade schools that currently serves nearly 1,600 students from Mott Haven, University Heights and Highbridge in the Bronx. The network plans to grow from a current four elementary and two middle schools to four elementary and four middle schools educating some 4,000 students in the Bronx. Core to our mission is that our students become young men and women of good character and spirit and be prepared for excellence in high school, college, and beyond. Brilla combines a classical approach to education -- an emphasis on virtue formation, Truth, Beauty, and Goodness, and direct instruction of a content-rich curriculum that has stood the test of time -- with co-teaching practices and individualized online learning.* We approach the formation of our students holistically and also set high academic expectations. Ours is a joyful community that honors the dignity of each student, family member and staff. About El Camino Network El Camino, which means “The Way” in Spanish, is an optional, privately-funded Catholic after-school faith formation program that is closely partnered with Brilla charter schools. El Camino helps children, their families and their catechists to know, love and serve Christ and His Church; develop the habits, dispositions and beliefs that are indispensable to human flourishing and happiness; and live as disciples in this world and saints in the next. El Camino honors the teaching authority of the Catholic Church. Since 2013, over 260 children have been baptized through our program. El Camino currently serves approximately 40% of Brilla’s students for 90 minutes a day, Monday through Thursday. Children receive homework help from experienced teachers, a nutritious snack, and 30 minutes each of catechism and physical fitness. Additionally, children and families have opportunities for shared and personal prayer and character formation. This video provides a snapshot of El Camino. El Camino will grow to serve children through 8th grade, growing a grade level at a time each year. About the job of Elementary School SPED Compliance and Billing Analyst This role is responsible for ensuring the highest levels of compliance and programmatic integrity in services for students with disabilities across Brilla's K-8 schools. The Special Education Compliance and Billing Analyst ensures the accurate and timely submission of special education billing and compliance reports while developing data-driven systems to support student services. This role requires meticulous attention to detail, strong organizational skills, and collaboration with internal teams and external agencies to ensure compliance with the NYC Department of Education (NYC DOE) and New York State (NYS) reporting requirements. The Special Education (SPED) compliance and Billing analyst is the foundation of the network Student Services Team, which builds compliance and data systems that allow seamless communication between our Brilla campuses and the Network Team. The analyst directly supports campuses by monitoring the case management process for initials, annual, and re-evaluation IEP meetings. Another key responsibility is to support the Elementary Schools Director of Student Services by recruiting related services professionals through partnership with the Committee on Special Education to provide mandated services to Students with Disabilities. The Analyst develops and maintains data systems that track the academic outcomes of students with disabilities aligned with our assessment cycles. This role works closely with the campus Student Services teams and provides compliance systems training as requested. This role is ideal for a detail-oriented professional passionate about ensuring compliance and improving outcomes for students with disabilities. Main Responsibilities • Submit bi-monthly special education billing claims to the NYC DOE by verifying the accurate implementation of IEP services at elementary campuses, • Monitor and support the IEP case management process for initials, annuals, and re-evaluations at K–4 schools, ensuring meetings are held and documented on time, • Prepare and submit monthly ATS verification reports in collaboration with the Data Team, ensuring elementary schools are fully compliant with NYC DOE and NYSED reporting requirements, • Develop and maintain systems to track service mandates, provider assignments, and student encounter attendance for all students with disabilities in elementary grades, • Collaborate with the Committee on Special Education to support the recruitment, onboarding, and credential tracking of related service providers (e.g., Speech, OT, PT) serving elementary students, • Ensure that all new elementary Student Services staff have access to SESIS, internal compliance tools, and shared network folders aligned to Brilla protocols, • Create data dashboards and tools to track academic progress of students with disabilities at the elementary level, using assessment data such as NWEA, Amplify, and interim results, • Conduct monthly audits of service implementation data and provide feedback to campus-based Student Services Coordinators to improve accuracy and fidelity, • Provide targeted compliance training and systems support to K–4 Student Services teams, updating them on regulatory changes and best practices for documentation and service delivery, • Support the Director of Student Services by identifying areas for improvement in compliance systems and contributing to the continuous development of network-wide special education practices Candidates for the position must possess the following personal characteristics: • Unquestioned integrity and commitment to Seton’s mission and values, • Personal responsibility with humility, • A relentless drive for excellence, • A strong belief that all children can achieve both moral and academic excellence, • Strong knowledge of federal and state regulations and NYSED reporting requirements, including IDEA, and Section 504, • Demonstrated success in improving outcomes for students with disabilities in urban education., • Strong data analysis skills, with experience using student performance data to drive programmatic improvements., • Experience with billing and compliance audits for special education services., • Experience with special education compliance, billing, or data management in an educational setting, • Knowledge of NYC DOE special education policies, ATS, and billing reimbursement processes., • Strong proficiency in data analysis and reporting tools (e.g., Excel, Google Sheets, and student information systems)., • Exceptional organizational skills and attention to detail., • Ability to collaborate effectively with school leaders, data teams, and service providers., • Strong problem-solving and project management skills., • Experience working with students with disabilities or in special education administration., • Familiarity with special education case management systems and IEP tracking software., • Understanding of state and federal special education funding regulations., • Ability to travel approximately 10-20% of the time, primarily within the US To Apply Initial application materials include a cover letter, contact information for three references, and a resume that contains information about your background and leadership experience. Resumes without cover letters will not be reviewed. Seton Education Partners provides equal employment opportunity for all applicants and employees. The base salary range for this position is $65,000 to $85,000 per year, along with a comprehensive benefits package that includes medical, financial, and other benefits. New hires will typically start at the lower end of this range, depending on their relevant experience, job-related knowledge, skills, and internal equity considerations. Compensation is determined based on our salary scales. Powered by JazzHR KAMIh6busv