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  • Call Center & Front Desk Representative (In-House, Medical Office)
    Call Center & Front Desk Representative (In-House, Medical Office)
    23 days ago
    Full-time
    Manhattan, New York

    Full job description Overview Call Center & Front Desk Representative – Boutique Ophthalmology Practice Be the first impression of excellence in eye care We are a high-end, patient-centered ophthalmology and refractive surgery practice seeking an experienced Call Center Representative to join our team. This is a critical front-line role. You will be the first point of contact for patients and responsible for managing their journey from initial inquiry through consultation and surgery. This position requires exceptional organization, strong communication skills, and meticulous scheduling accuracy in a fast-paced medical environment. This is not an entry-level role. Prior medical scheduling and insurance experience are required. Who We’re Looking For Strong, confident communicator with polished phone presence Highly organized and detail-driven Comfortable discussing insurance and patient financial responsibility Calm under pressure and proactive in problem-solving Patient-first mindset with a commitment to excellence Key Responsibilities Serve as the primary point of contact for patients, delivering a warm, professional, and confident experience across phone and email Take full ownership of the provider schedule, ensuring accuracy, thoughtful appointment placement, and overall schedule integrity Demonstrate a strong understanding of patient flow, visit types, testing requirements, consultation timing, and surgical coordination Schedule, confirm, and adjust appointments proactively to support smooth clinical operations and an exceptional patient experience Verify insurance eligibility and benefits, clearly communicating coverage and financial expectations to patients Collect, document, and manage patient demographic information, prior authorizations, and required medical documentation with precision Coordinate consultation and surgical readiness, ensuring patients, providers, and supporting teams are aligned and prepared Required Qualifications Minimum 5+ years of scheduling experience in a medical office Strong knowledge of insurance verification, benefits, and prior authorizations Experience using Practice Plus, Nextech, or another Practice Management (PM) system High-volume patient interaction experience (phone, email and text) Extremely organized, detail-oriented, and diligent with scheduling Preferred Executive Assistant experience Spanish speaking Ophthalmology or surgical practice experience If you thrive in a structured medical environment and take pride in accurate scheduling and strong patient communication, we encourage you to apply. Pay: $20.00 - $28.00 per hour Benefits: 401(k) Health insurance Paid time off Work Location: In person

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  • Physical Therapist (PT)
    Physical Therapist (PT)
    2 months ago
    Full-time
    The Bronx

    Physical Therapist (PT) – Full-Time Location: Bronx, NY Setting: State-of-the-Art Adult Outpatient Rehabilitation Facility Employment Type: Full-Time Position Overview We are seeking a motivated and skilled Physical Therapist (PT) to join our multidisciplinary outpatient rehabilitation team. The PT will evaluate and treat adult patients with a wide range of musculoskeletal, neurological, and functional impairments in a modern, fully equipped facility. Key Responsibilities  Perform comprehensive physical therapy evaluations, including functional assessments, range of motion, strength, balance, gait, and pain analysis  Develop and implement individualized treatment plans based on clinical findings and physician referrals  Provide therapeutic interventions including: o Therapeutic exercise o Neuromuscular re-education o Manual therapy techniques o Gait and balance training o Functional mobility training o Modalities as appropriate (e.g., electrical stimulation, ultrasound)  Treat conditions including, but not limited to: o Low back pain and radiculopathy o Post-surgical orthopedic conditions o Stroke and neurological disorders o Arthritis and degenerative joint conditions o Balance and fall risk impairments  Utilize advanced rehabilitation equipment and technology in a state-of-the-art setting  Document evaluations, daily notes, progress reports, and discharge summaries in compliance with payer and regulatory requirements  Monitor patient progress and adjust treatment plans accordingly  Collaborate with interdisciplinary team members (PT, OT, SLP, physicians, social workers) to optimize patient care  Educate patients and caregivers on home exercise programs, injury prevention, and functional independence  Ensure compliance with New York State Department of Health regulations and facility policies  Participate in quality assurance, performance improvement initiatives, and staff meetings Qualifications  Current New York State license to practice Physical Therapy  Current CPR/BLS certification  Experience in outpatient and/or adult rehabilitation preferred (new graduates welcome with strong clinical rotations) Preferred Skills  Experience in a multidisciplinary outpatient setting  Knowledge of orthopedic and neurological rehabilitation  Bilingual (Spanish/English) strongly preferred to serve Bronx community  Ability to manage a full patient caseload efficiently Productivity & Performance Expectations  Maintain a full-time caseload consistent with outpatient productivity standards  Complete timely and accurate documentation to support medical necessity and reimbursement  Demonstrate measurable patient progress and functional outcomes  Adhere to facility scheduling and attendance policies

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  • Speech-Language Pathologist (SLP) – Adult Outpatient Facility
    Speech-Language Pathologist (SLP) – Adult Outpatient Facility
    2 months ago
    Full-time
    The Bronx, New York

    Speech-Language Pathologist (SLP) – Adult Outpatient Facility Location: Bronx, NY Setting: State-of-the-Art Outpatient Rehabilitation Facility Employment Type: Full-Time / Part-Time Position Overview We are seeking a licensed Speech-Language Pathologist (SLP) to join our multidisciplinary outpatient rehabilitation team in a modern, state-of-the-art facility serving the adult population. The SLP will evaluate and treat patients with speech, language, cognitive-communication, and swallowing disorders, collaborating closely with physical therapists, occupational therapists, and medical providers. Key Responsibilities  Perform comprehensive evaluations of speech, language, cognitive-communication, and swallowing disorders in adult patients  Develop and implement individualized treatment plans based on evidence-based practices  Provide therapy for conditions including, but not limited to: o Aphasia o Dysarthria o Apraxia o Cognitive impairments (memory, attention, executive function) o Dysphagia (including post-stroke, neurological, and post-surgical conditions)  Document evaluations, progress notes, and discharge summaries in compliance with regulatory and payer requirements  Collaborate with interdisciplinary team members to ensure coordinated patient care  Educate patients and caregivers on treatment strategies, home programs, and safety precautions  Participate in quality improvement initiatives and clinical program development  Maintain compliance with New York State Department of Health and all applicable regulatory standards Qualifications  Master’s degree in Speech-Language Pathology from an accredited program  Current New York State license as a Speech-Language Pathologist  Experience with adult populations in outpatient, hospital, or rehabilitation settings preferred  Spanish language knowledge preferred

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