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Job Description SUMMARY The General Manager will be a dynamic, experienced and results driven leader to direct our multi-faceted health and wellness club in El Segundo. The ideal candidate will be a strategic leader with a passion for health, wellness and longevity; possessing the ability to optimize labor, enhance the customer journey, drive revenue, and ensure operational excellence across all departments. In addition to overseeing day-to-day operations, this position will play a crucial role in fostering collaborations with marketing, sales, and community outreach efforts, as well as ensuring compliance with regulatory requirements and maintaining high standards of cleanliness and maintenance. We are looking for a visionary leader with a commitment to delivering exceptional customer experiences and driving business growth through strategic partnerships and community engagement. ESSENTIAL FUNCTIONS Team Leadership • Foster a positive and inclusive team culture that promotes collaboration, innovation, and a strong sense of purpose aligned with the company’s mission and values., • Provide ongoing training, coaching, and professional development opportunities to empower team members to achieve their full potential and contribute to the success of the facility., • Collaborate with departmental leaders to optimize the customer experience and understand the customer’s needs to provide a frictionless health journey., • Lead the recruitment and selection process for building a high-performing sales and operations team, including defining job roles, conducting interviews, and making hiring decisions., • Facilitate effective communication and collaboration among team members, departments, and external partners, promoting transparency, trust, and mutual respect., • Conduct regular team meetings, huddles, and brainstorming sessions to foster idea sharing, problem-solving, and cross-functional collaboration on key initiatives., • Ensure efficient and effective sales processes and workflows to streamline operations and enhance customer experience., • Develop and execute community-centric sales strategies, engaging local residents and businesses to build a strong and supportive network., • Collaborate with the marketing and sales leads to develop and implement strategies tailored to the individual targets in the South Bay and surrounding area. These will include B2C and B2B opportunities., • Identify key market segments and develop targeted sales strategies to capture new customers and drive revenue growth., • Focus strategies to maximize membership sales revenue with emphasizing personalized sales approaches tailored to individual needs., • Plan and execute promotional events and campaigns to attract new members/guests and enhance retention rates, incorporating personalized sales messaging and experiences., • Work with Sales Lead to develop KPIs to monitor sales metrics and performance indicators to evaluate team and individual performance., • Optimize CRM software or other tools to streamline sales workflows, track customer interactions, and analyze sales data for actionable insights., • Ensure exceptional member experiences by fostering a culture of personalized service and attention to detail, guiding the operations and sales team to customize a la carte offerings based on individual goals., • Build and maintain strong relationships with current and prospective members and guests ensuring their needs are met and expectations exceeded through personalized sales interactions., • Oversee the day-to-day operations of the facility, ensuring it is well-maintained, clean, and safe for customers, team members, and visitors., • Develop and implement operational protocols, safety procedures, and emergency response plans to mitigate risks and ensure regulatory compliance., • Coordinate with facility management vendors, contractors, and service providers to schedule maintenance, repairs, and upgrades as needed, optimizing operational efficiency and cost-effectiveness., • Own the safety and security of the facility as the point of contact for all access control and security tools., • Analyze operational workflows, identify inefficiencies, and streamline processes to improve productivity, improve customer experience, and enhance overall operational efficiency., • Develop and manage operations and sales budgets, allocating resources effectively to optimize productivity and ROI., • Collaborate with the finance team to develop accurate forecasts and opportunities to optimize the mix of business., • Develop and manage budgets for sales, marketing, operations, and other key areas, ensuring alignment with revenue targets and profitability goals., • Monitor financial performance through regular analysis of key metrics, such as customer acquisition cost, lifetime value, labor management, inventory control, and return on investment (ROI)., • Ensure compliance with industry regulations, data privacy laws, and ethical standards relevant to the health and wellness industry, maintaining a high level of integrity and transparency., • Implement best practices for data security, customer confidentiality, and risk management, safeguarding the startup's reputation and customer trust. Assimilate into The Love.Life culture through understanding, supporting, and participating in all elements of company core values and tenets. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Love.Life from time to time, is essential to the successful performance of this position. Attendance standard for salaried exempt team members is dedicating adequate time to fulfill the duties outlined in this job description equal to, or more than 40 hours per workweek. Due to the cyclical nature of the industry, team members may be required to work varying schedules to reflect the needs of the business. JOB KNOWLEDGE, SKILLS, ABILITIES This General Manager must possess the following knowledge, skills, and abilities to demonstrate they can perform the essential functions of the job, along with the physical requirements, with or without reasonable accommodation. • Strong understanding of emerging trends in the health and wellness industry., • Proven experience in operations and sales management, with a track record of achieving targets and driving business growth., • Exceptional communication and interpersonal skills with ability to connect with diverse communities., • Excellent analytical and problem-solving abilities., • Strong understanding of budgeting, forecasting, and modeling in financial software and Excel, • Ability to lead a team., • Ability to multitask, prioritize, and manage time effectively., • Knowledge of the food service operations and market trends., • Results-driven with a customer-centric Mindset., • Proficiency in the sales management process and CRM systems (Sales Force preferred), • Bachelor's degree in Business Administration, Marketing, or a related field, • 5 years of senior leadership experience over multi-department operations in the luxury hospitality or the fitness industry, • 3 years of sales leadership experience

Job Description Description & Requirements RENEWAL BY ANDERSEN SUMMARY: Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled, passionate Difference Makers, caring for our team members’ personal and professional growth, and celebrating our differences. We are committed to an inclusive workplace where all people feel respected, valued, and driven to realize their full potential. We always have opportunities for our team members to give back to the causes they’re most passionate about, and as an Energy Star Partner of the Year for many years, Renewal by Andersen is committed to environmental health and sustainability. If you want to be a Difference Maker, Renewal by Andersen is the place for you. Position Purpose: To provide support within the fast-paced events & retail marketing teams. Focus will be on interacting with prospective customer base, planning, execution and tracking and fulfillment of marketing materials. Will be tasked with coordination of the showroom schedule, as well as driving traffic to RbA showroom locations. Position Responsibilities: Provide information key brand details to customers regarding RbA products and the sales process. Guide and educate customers through a conversation to determine to what extent we can help them; follow the Lead Management process in obtaining/setting a sales appointment at Event, Retail, Showroom or RSVP locations. Fulfill appointment conversion goals within stated guidelines.(Includes the set-up, teardown of event and retail booth space as needed) Deliver a World Class Homeowner Experience by providing clear communication with prospective customers, setting realistic expectations and embodying the Renewal by Andersen “Brand Promise” and “Who We Are” documents. Support the Event & Retail department as directed by the manager in various capacities including but not limited to: • Researching & confirming events/retail stores for the company to participate in, • Set up, track and report on marketing efforts and ensure they are properly entered into RbA CRM, • Assisting Event & Retail Manager and showroom team with special request, as needed Qualifications: • Customer Service Experience preferred, • Excellent Verbal and Written Communication skills along with strong interpersonal, organizational and coordination skills., • Ability to manage multiple projects and/or time dependent activities, • Flexibility, cooperation, customer focus and open to changes in work schedules, processes and team participation., • Possess a valid driver's licenses and has reliable transportation to job sites throughout the region, • Event/Retail Marketing Experience Preferred, • Ability to work independently and be self-motivated to complete projects with little assistance from others, • Must be able to lift 50 pounds CULTURE AND BENEFITS: Who we are is not just what we do but why we do it. Ultimately, we do what we do to make a difference. Renewal by Andersen is united by a goal to make a difference in the lives of our homeowners, our colleagues, our families and our communities. Our team members have a passion for what we do and are empowered to exceed expectations and deliver delight not just at work, but in our communities. Our teams across North America invest in all those they interact with because Renewal Cares. It's who we are; we are one network of Difference Makers. Benefits include, and are not limited to:• 401 (k) Plan, Employer Fixed Contributions & Company Matching• Profit Sharing• Medical, dental, prescription, vision coverage• Tax-advantaged accounts for healthcare expenses• Life Insurance• Paid Time Off, Paid Holidays• Paid Maternity Leave & Paid Parental Leave• Dependent Care Flexible Spending Account• Career Growth Planning & Nationwide Career Opportunities PROFIT SHARING: In 2025 Andersen has set a profit sharing target of $3,500 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance. VISA SPONSORSHIP: At this time, we are not sponsoring candidates for work authorization in this position. Should you independently secure work authorization, please consider applying to this position. EQUAL OPPORTUNITY EMPLOYER: Andersen Corporation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristics protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws. If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact . We look forward to seeing how your unique skills, background and experience will inspire our team and help us continue to be the leader we are today. Posting City: Torrance, CA Company DescriptionBe a part of something BIG! Renewal by Andersen is the window replacement subsidiary of Andersen Corporation, a company that has revolutionized the window and door business for more than 110 years. Drawing on the Andersen tradition of over 100 years of quality, innovation and craftsmanship, Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience. There is something new happening every day at Renewal by Andersen. Apply today and we will connect with you soon if you meet the qualifications!Be a part of something BIG! Renewal by Andersen is the window replacement subsidiary of Andersen Corporation, a company that has revolutionized the window and door business for more than 110 years. Drawing on the Andersen tradition of over 100 years of quality, innovation and craftsmanship, Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience. There is something new happening every day at Renewal by Andersen.\r\n\r\nApply today and we will connect with you soon if you meet the qualifications!