Director, Information Technology
3 days ago
Tampa
Job Description About SHERLOQ Solutions Established in 1916, SHERLOQ began as a member-owned cooperative in Tampa, Florida. The founding mission was to facilitate the sharing of credit information, promote the equitable principles in trade and give back to the community. Over 100 years later, SHERLOQ continues as a vibrant company serving hospitals, healthcare systems, physician practices and utilities nationwide. SHERLOQ Solutions, SHERLOQ Revenue Solutions and SHERLOQ Financial serve customers from our Tampa headquarters and mid-west call center in Traverse City, Michigan. Position Summary The Director, Information Systems is a critical role within our organization, reporting to the President. We are seeking a seasoned leader with experience leading cloud-based business process and technology platform modernization. You will play a critical role in developing and driving our strategic future, overseeing all aspects of the organization's global technology strategy, solutions delivery, and services. Your ability to align your strategic thinking, program planning, communication and collaboration skills, solution and delivery expertise with our culture and the objectives of our customers will fuel our success. Essential Duties and Responsibilities • Strategy & Leadership, • As a culture shaper and builder, model company values through inclusive leadership, being adaptive and open, with a growth mindset. Foster new ideas and drive the continual learning and professional competence of self and team., • Own the outcome and collaboratively plan and execute as one with leadership peers, business, and operating stakeholders to establish direction, solution requirements, roadmaps (priority, timing) and funding requirements, aligned with Company strategic plans and financial position., • Translate business intents and requirements into strategic direction and guide the evaluation and selection of alternatives and solutions. Translate business goals into specific objectives for team members., • Demonstrate strategic vision, anticipating future trends, and incorporating knowledge of successful information technology., • Ensure information technology alignment with organizational objectives., • Demonstrate the capacity to understand the markets in which the company sources and operates. Engage teams through enthusiasm and insight about the business., • Maintain technical depth and breadth to establish technical direction and best practice, credibly leading teams on platforms, practices, processes, approaches and patterns., • Adept at engaging capable individuals and partners who align with the company culture., • Governance, Risk Management, Privacy and Security, • Establish a comprehensive enterprise information security and IT risk management program and capability that evolves with the business needs, including robust IT governance frameworks, policies, procedures and solutions to facilitate efficient compliance with emerging personal privacy rules and regulations., • Analyzes trends, news, and changes in threat and compliance environment with respect to organizational risk. Advises and coordinates with organization management and develops and executes plans for compliance and mitigation of risk., • Understand potential threats, vulnerabilities, and control techniques and solicit security, risk and compliance self-assessments and periodic, independent third-party audits., • Collaborate with IT peers and business unit leadership to develop and periodically exercise (tabletop exercises and actual testing) business continuity and incident response plans., • Investigate and remediate security breaches in collaboration with Human Resources and Legal functions, employing external expertise and capacity as needed., • Information Systems, • Lead the ongoing solution architecture, configuration, extension, testing and adoption of our core solutions., • Ensure proper information system governance and control, including definition of detailed requirements and test criteria, segregation of duties, rigorous, automated testing and change management., • Implement approaches for improved solution mobility, agility and resiliency., • Employ the low-code / no-code Microsoft Power Platform, ensuring proper governance and extending process automation and improvement tools to business units. Relentlessly encourage and pursue lean operations, continuous improvement, and automation – including secure AI applications., • Develop modern, digital workplace communication, collaboration, and mobility capabilities across the business, employing the Microsoft 365 portfolio., • Develop and deliver training on solutions and promote their adoption., • Infrastructure and Operations, • Design, plan, implement and maintain a highly available, performant, scalable, secure and cost-effective infrastructure and operations capability to enable best-in-class data and information system and data products and services., • Implement and maintain cybersecurity best practices, • Ensure compliance with relevant data protection laws and standards (e.g., HIPAA & client requirements), • Manage and monitor resources consumption, develop and adhere to budgets and optimize the cost, value and specification of cloud resources., • Develop and implement comprehensive data strategy, governance (quality, security and compliance), master data management, reporting and analytics practices., • Pragmatically leverage AI and predictive analytics., • Manage relationships with IT vendors, service providers, and consultants, • Develop and oversee the IT budget and ensure cost-effective procurement Experience and Education • A proven track record in an information technology senior role., • Bachelor's degree, preferably in engineering, computer science or a similar technical discipline from an accredited institution. Significant, directly related experience will be considered in lieu of a degree., • Minimum 10 years' experience with 5 years leading overall IT, ideally in a modernization environment and including cloud solutions., • Broadly knowledgeable, at technical depth, with information technology architecture, patterns, and platforms, including hybrid cloud, SaaS solutions and the ability to map solution requirements to the right pattern or platform, establish best process / practice, and to develop or establish organizational, team and technical capabilities., • Comfortable bi-modally improving today's solutions while timely building and migrating to the future through a portfolio of parallel initiatives., • Exhibits an information-based, decision-making mindset, strong analytical and technical capabilities to assess and drive process improvements and solve complex problems., • Adept at stakeholder communications from the contact center to the boardroom., • Experience ensuring IT governance and compliance controls and procedures, with frameworks like SOC and NIST., • Natural curiosity to learn, ask questions, identify mistaken assumptions, and bring an open-minded approach. A high level of results-focused initiative. We are proud to be an EOE/AA Employer - (Minority/Female/Disabled/Veteran) - . We maintain a drug-free workplace and perform pre-employment substance abuse testing. READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Job Posted by ApplicantPro