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Job Description MAIN FUNCTION: Provides a wide array of clinical support services on the patient care unit. In collaboration with the Unit Director and Staff Development Instructor and under the supervision of the Staff Registered Nurses, the Clinical Assistant plans and reviews equipment and supply needs, assists the nursing staff with specific technical procedures and assists with patient care. Reports to Unit Director. DUTIES AND RESPONSIBILITIES: Technical Skills ** 1. Demonstrates competency in skills and procedures (See competency statement). ** 2. Performs competency in emergency situations. Remains calm and stays available during code situations. ** 3. Performs patient care/documents and reports patient data to RN in a timely manner. ** 4. Consistently incorporates hourly rounding into daily practice. Patients' Rights ** 5. Demonstrates awareness of Patients' Rights; treats patients/families with respect, dignity, and kindness. ** 6. Keeps all patient information confidential. Problem Solving/Decision Making ** 7. Practices effective problem identification and problem solution skills. ** 8. Demonstrates effective conflict resolution processes. ** 9. Recognizes changes in patient status and advises appropriate personnel immediately. ** 10. Sets priorities effectively. Professionalism ** 11. Conducts self in a professional manner with all internal and external customers. ** 12. Dress appropriately per job requirement. Wears name tag as required. ** 13. Reviews employee handbook, revised policies and procedures, and bulletin board in order to maintain understanding of Arnot Health regulations and new relevant information. ** 14. Takes the initiative to make improvements and resolve issues within the scope of clinical practice, referring issues to the Unit Director as appropriate. ** 15. Demonstrates reliability. ** 16. Follows the attendance and punctuality policies of the Division of Nursing. ** 17. Provides assistance to other units if time and activity permit. ** 18. Assumes responsibility to attend mandatory in-services of the Arnot Health, Division of Nursing, and unit. ** 19. Assumes responsibility for information shared at staff meetings. ** 20. Demonstrates knowledge of technical skills and procedures. Has attended and shows documentation of 5 contact hours per year of education focused on role (excluding mandatory in-services). ** 21. Assumes responsibility for own actions and documents actions taken. Risk Management and Quality Improvement ** 22. Demonstrates awareness and application of safety issues as identified within the institution, including the Medical Device Reporting Law. ** 23. Removes broken/defective equipment from service; assures the proper documentation is carried out, and follows up with the appropriate department to be sure it repaired/replaced. ** 24. Keeps Unit Director informed of all supply and equipment issues including the need to reorder or re-evaluate vendors due to inadequate performance. ** 25. Follows policies and procedures related to infection control and performs procedures using appropriate personal protective equipment and technique. Risk Management and Quality Improvement ** 26. Participates in QI activities. Demonstrates QI principles in daily work. ** 27. Demonstrates appropriate responsible decision making. ** 28. Identifies opportunities for improvement in communication, practice setting and working relationships, and implements methods for improvement. Communication ** 29. Demonstrates effective communication methods and skills, using lines of authority appropriately. • Develops effective working relationships with all members of the health care team., • Is responsible for attending all mandatory annual educational programs as required by the position., • Employee understands and demonstrates the importance of satisfying the needs of the customer/patient by interacting with him/her in a friendly and caring way, being attentive to the customer's needs, both psychologically and physically, and by taking the initiative to maintain communication with the customer in order to provide a secure and pleasant experience with the Arnot Health., • It is understood that this job description lists typical duties for the classification and is not to be considered inclusive of all duties that may be assigned. EDUCATION: High school diploma required or comparable work experience may be accepted as a valid substitute for formal educational credentials. EXPERIENCE: Experience in health care environment preferred. Completion of orientation, exam and competencies. CARDIOPULMONARY RESUSCITATION (CPR) REQUIREMENTS: Basic Life Support (BLS) required within 90 days of hire date. PHYSICAL DEMANDS: Appreciable physical effort required; lifting, pulling, pushing and moving patients of various size, capabilities and abilities. Some lifting, reaching, and stooping. Ability to read and write required. Direct patient care tasks required. Required to be on feet much of time. INFECTION CONTROL: Performs all aspects of Standard Precautions when engaging in patient care. EXPOSURE CATEGORY: Category I. Tasks that involve exposure to blood, body fluids or tissues. ** A.D.A. Essential Functions Job Posted by ApplicantPro

Job Description We are currently seeking a motivated and customer-focused Outpatient Call Center Assistant to support our Ivy II Internal Medicine office. This individual will play a critical role in ensuring an exceptional patient experience by handling incoming and outgoing calls, providing efficient call routing, and supporting administrative tasks that maintain a functional office environment. This position offers the opportunity to work in a fast-paced healthcare setting while serving as the first point of contact for our patients and providers. Schedule: • Monday - Friday, Day Shift, • Full-Time, 40 hours per week, • 6 Paid Holidays Key Responsibilities: Client Service & Call Management * Answer, manage, and direct high volumes of incoming calls for Primary Care clinics. * Demonstrate a strong understanding of medical terminology and appropriate scheduling practices. * Use discretion and clinical protocols to escalate calls appropriately without direct supervision. * Document all interactions accurately in the electronic medical record (EMR) system. * Recognize emergency situations and respond appropriately (e.g., initiate 911 contact). * Manage multiple phone lines, queues, and provider-to-provider connections effectively. * Respond to patient inquiries, coordinate with providers, and serve as the primary contact for urgent and non-urgent calls. * Maintain and monitor fax inbox, scan and distribute incoming documentation, and sort mail. * Schedule patient appointments across multiple locations and specialties according to established protocols. Administrative & Technical Support * Maintain proficiency in computer applications such as Microsoft Office Suite, eClinicalWorks (ECW), Sorian, and other clinical systems. * Support positive communication between the call center, physician offices, and other departments. * Notify patients regarding appointment changes and other relevant information. * Update patient demographics accurately and timely. * Assist in the complaint process and track call volumes using established databases. * Perform clerical duties during periods of low call activity, including managing office supplies and assisting with facilities upkeep. * Provide age-appropriate communication for all patient populations. * Participate in Performance Improvement initiatives and required annual training. * Uphold the values of customer service by creating a pleasant and supportive experience for all callers and visitors. Qualifications: Education: * High school diploma or equivalent required. * Coursework in business or clerical studies preferred. * Associate degree or equivalent experience (2-3 years of administrative support) strongly preferred. Experience: * Minimum of 3 years of clerical experience in a hospital, medical office, or healthcare setting. * Proven customer service skills with the ability to manage a high volume of calls while maintaining a calm and positive demeanor. * Proficient in Microsoft Office Suite and EMR systems. * Strong verbal and written communication skills. * Ability to multitask, prioritize responsibilities, and work independently. Physical Demands: * Typical office duties. * Regularly required to lift up to 10 lbs.; occasionally up to 20 lbs. Job Posted by ApplicantPro

Job Description MAIN FUNCTION: Provides a wide array of clinical support services on the patient care unit. In collaboration with the Unit Director and Staff Development Instructor and under the supervision of the Staff Registered Nurses, the Clinical Assistant plans and reviews equipment and supply needs, assists the nursing staff with specific technical procedures and assists with patient care. Reports to Unit Director. DUTIES AND RESPONSIBILITIES: Technical Skills ** 1. Demonstrates competency in skills and procedures (See competency statement). ** 2. Performs competency in emergency situations. Remains calm and stays available during code situations. ** 3. Performs patient care/documents and reports patient data to RN in a timely manner. ** 4. Consistently incorporates hourly rounding into daily practice. Patients' Rights ** 5. Demonstrates awareness of Patients' Rights; treats patients/families with respect, dignity, and kindness. ** 6. Keeps all patient information confidential. Problem Solving/Decision Making ** 7. Practices effective problem identification and problem solution skills. ** 8. Demonstrates effective conflict resolution processes. ** 9. Recognizes changes in patient status and advises appropriate personnel immediately. ** 10. Sets priorities effectively. Professionalism ** 11. Conducts self in a professional manner with all internal and external customers. ** 12. Dress appropriately per job requirement. Wears name tag as required. ** 13. Reviews employee handbook, revised policies and procedures, and bulletin board in order to maintain understanding of Arnot Health regulations and new relevant information. ** 14. Takes the initiative to make improvements and resolve issues within the scope of clinical practice, referring issues to the Unit Director as appropriate. ** 15. Demonstrates reliability. ** 16. Follows the attendance and punctuality policies of the Division of Nursing. ** 17. Provides assistance to other units if time and activity permit. ** 18. Assumes responsibility to attend mandatory in-services of the Arnot Health, Division of Nursing, and unit. ** 19. Assumes responsibility for information shared at staff meetings. ** 20. Demonstrates knowledge of technical skills and procedures. Has attended and shows documentation of 5 contact hours per year of education focused on role (excluding mandatory in-services). ** 21. Assumes responsibility for own actions and documents actions taken. Risk Management and Quality Improvement ** 22. Demonstrates awareness and application of safety issues as identified within the institution, including the Medical Device Reporting Law. ** 23. Removes broken/defective equipment from service; assures the proper documentation is carried out, and follows up with the appropriate department to be sure it repaired/replaced. ** 24. Keeps Unit Director informed of all supply and equipment issues including the need to reorder or re-evaluate vendors due to inadequate performance. ** 25. Follows policies and procedures related to infection control and performs procedures using appropriate personal protective equipment and technique. Risk Management and Quality Improvement ** 26. Participates in QI activities. Demonstrates QI principles in daily work. ** 27. Demonstrates appropriate responsible decision making. ** 28. Identifies opportunities for improvement in communication, practice setting and working relationships, and implements methods for improvement. Communication ** 29. Demonstrates effective communication methods and skills, using lines of authority appropriately. • Develops effective working relationships with all members of the health care team., • Is responsible for attending all mandatory annual educational programs as required by the position., • Employee understands and demonstrates the importance of satisfying the needs of the customer/patient by interacting with him/her in a friendly and caring way, being attentive to the customer's needs, both psychologically and physically, and by taking the initiative to maintain communication with the customer in order to provide a secure and pleasant experience with the Arnot Health., • It is understood that this job description lists typical duties for the classification and is not to be considered inclusive of all duties that may be assigned. EDUCATION: High school diploma required or comparable work experience may be accepted as a valid substitute for formal educational credentials. EXPERIENCE: Experience in health care environment preferred. Completion of orientation, exam and competencies. CARDIOPULMONARY RESUSCITATION (CPR) REQUIREMENTS: Basic Life Support (BLS) required within 90 days of hire date. PHYSICAL DEMANDS: Appreciable physical effort required; lifting, pulling, pushing and moving patients of various size, capabilities and abilities. Some lifting, reaching, and stooping. Ability to read and write required. Direct patient care tasks required. Required to be on feet much of time. INFECTION CONTROL: Performs all aspects of Standard Precautions when engaging in patient care. EXPOSURE CATEGORY: Category I. Tasks that involve exposure to blood, body fluids or tissues. ** A.D.A. Essential Functions Job Posted by ApplicantPro

Job Description MAIN FUNCTION: Provides a wide array of clinical support services on the patient care unit. In collaboration with the Unit Director and Staff Development Instructor and under the supervision of the Staff Registered Nurses, the Clinical Assistant plans and reviews equipment and supply needs, assists the nursing staff with specific technical procedures and assists with patient care. Reports to Unit Director. DUTIES AND RESPONSIBILITIES: Technical Skills ** 1. Demonstrates competency in skills and procedures (See competency statement). ** 2. Performs competency in emergency situations. Remains calm and stays available during code situations. ** 3. Performs patient care/documents and reports patient data to RN in a timely manner. ** 4. Consistently incorporates hourly rounding into daily practice. Patients' Rights ** 5. Demonstrates awareness of Patients' Rights; treats patients/families with respect, dignity, and kindness. ** 6. Keeps all patient information confidential. Problem Solving/Decision Making ** 7. Practices effective problem identification and problem solution skills. ** 8. Demonstrates effective conflict resolution processes. ** 9. Recognizes changes in patient status and advises appropriate personnel immediately. ** 10. Sets priorities effectively. Professionalism ** 11. Conducts self in a professional manner with all internal and external customers. ** 12. Dress appropriately per job requirement. Wears name tag as required. ** 13. Reviews employee handbook, revised policies and procedures, and bulletin board in order to maintain understanding of Arnot Health regulations and new relevant information. ** 14. Takes the initiative to make improvements and resolve issues within the scope of clinical practice, referring issues to the Unit Director as appropriate. ** 15. Demonstrates reliability. ** 16. Follows the attendance and punctuality policies of the Division of Nursing. ** 17. Provides assistance to other units if time and activity permit. ** 18. Assumes responsibility to attend mandatory in-services of the Arnot Health, Division of Nursing, and unit. ** 19. Assumes responsibility for information shared at staff meetings. ** 20. Demonstrates knowledge of technical skills and procedures. Has attended and shows documentation of 5 contact hours per year of education focused on role (excluding mandatory in-services). ** 21. Assumes responsibility for own actions and documents actions taken. Risk Management and Quality Improvement ** 22. Demonstrates awareness and application of safety issues as identified within the institution, including the Medical Device Reporting Law. ** 23. Removes broken/defective equipment from service; assures the proper documentation is carried out, and follows up with the appropriate department to be sure it repaired/replaced. ** 24. Keeps Unit Director informed of all supply and equipment issues including the need to reorder or re-evaluate vendors due to inadequate performance. ** 25. Follows policies and procedures related to infection control and performs procedures using appropriate personal protective equipment and technique. Risk Management and Quality Improvement ** 26. Participates in QI activities. Demonstrates QI principles in daily work. ** 27. Demonstrates appropriate responsible decision making. ** 28. Identifies opportunities for improvement in communication, practice setting and working relationships, and implements methods for improvement. Communication ** 29. Demonstrates effective communication methods and skills, using lines of authority appropriately. • Develops effective working relationships with all members of the health care team., • Is responsible for attending all mandatory annual educational programs as required by the position., • Employee understands and demonstrates the importance of satisfying the needs of the customer/patient by interacting with him/her in a friendly and caring way, being attentive to the customer's needs, both psychologically and physically, and by taking the initiative to maintain communication with the customer in order to provide a secure and pleasant experience with the Arnot Health., • It is understood that this job description lists typical duties for the classification and is not to be considered inclusive of all duties that may be assigned. EDUCATION: High school diploma required or comparable work experience may be accepted as a valid substitute for formal educational credentials. EXPERIENCE: Experience in health care environment preferred. Completion of orientation, exam and competencies. CARDIOPULMONARY RESUSCITATION (CPR) REQUIREMENTS: Basic Life Support (BLS) required within 90 days of hire date. PHYSICAL DEMANDS: Appreciable physical effort required; lifting, pulling, pushing and moving patients of various size, capabilities and abilities. Some lifting, reaching, and stooping. Ability to read and write required. Direct patient care tasks required. Required to be on feet much of time. INFECTION CONTROL: Performs all aspects of Standard Precautions when engaging in patient care. EXPOSURE CATEGORY: Category I. Tasks that involve exposure to blood, body fluids or tissues. ** A.D.A. Essential Functions Job Posted by ApplicantPro

Job Description MAIN FUNCTION: Provides a wide array of clinical support services on the patient care unit. In collaboration with the Unit Director and Staff Development Instructor and under the supervision of the Staff Registered Nurses, the Clinical Assistant plans and reviews equipment and supply needs, assists the nursing staff with specific technical procedures and assists with patient care. Reports to Unit Director. DUTIES AND RESPONSIBILITIES: Technical Skills ** 1. Demonstrates competency in skills and procedures (See competency statement). ** 2. Performs competency in emergency situations. Remains calm and stays available during code situations. ** 3. Performs patient care/documents and reports patient data to RN in a timely manner. ** 4. Consistently incorporates hourly rounding into daily practice. Patients' Rights ** 5. Demonstrates awareness of Patients' Rights; treats patients/families with respect, dignity, and kindness. ** 6. Keeps all patient information confidential. Problem Solving/Decision Making ** 7. Practices effective problem identification and problem solution skills. ** 8. Demonstrates effective conflict resolution processes. ** 9. Recognizes changes in patient status and advises appropriate personnel immediately. ** 10. Sets priorities effectively. Professionalism ** 11. Conducts self in a professional manner with all internal and external customers. ** 12. Dress appropriately per job requirement. Wears name tag as required. ** 13. Reviews employee handbook, revised policies and procedures, and bulletin board in order to maintain understanding of Arnot Health regulations and new relevant information. ** 14. Takes the initiative to make improvements and resolve issues within the scope of clinical practice, referring issues to the Unit Director as appropriate. ** 15. Demonstrates reliability. ** 16. Follows the attendance and punctuality policies of the Division of Nursing. ** 17. Provides assistance to other units if time and activity permit. ** 18. Assumes responsibility to attend mandatory in-services of the Arnot Health, Division of Nursing, and unit. ** 19. Assumes responsibility for information shared at staff meetings. ** 20. Demonstrates knowledge of technical skills and procedures. Has attended and shows documentation of 5 contact hours per year of education focused on role (excluding mandatory in-services). ** 21. Assumes responsibility for own actions and documents actions taken. Risk Management and Quality Improvement ** 22. Demonstrates awareness and application of safety issues as identified within the institution, including the Medical Device Reporting Law. ** 23. Removes broken/defective equipment from service; assures the proper documentation is carried out, and follows up with the appropriate department to be sure it repaired/replaced. ** 24. Keeps Unit Director informed of all supply and equipment issues including the need to reorder or re-evaluate vendors due to inadequate performance. ** 25. Follows policies and procedures related to infection control and performs procedures using appropriate personal protective equipment and technique. Risk Management and Quality Improvement ** 26. Participates in QI activities. Demonstrates QI principles in daily work. ** 27. Demonstrates appropriate responsible decision making. ** 28. Identifies opportunities for improvement in communication, practice setting and working relationships, and implements methods for improvement. Communication ** 29. Demonstrates effective communication methods and skills, using lines of authority appropriately. • Develops effective working relationships with all members of the health care team., • Is responsible for attending all mandatory annual educational programs as required by the position., • Employee understands and demonstrates the importance of satisfying the needs of the customer/patient by interacting with him/her in a friendly and caring way, being attentive to the customer's needs, both psychologically and physically, and by taking the initiative to maintain communication with the customer in order to provide a secure and pleasant experience with the Arnot Health., • It is understood that this job description lists typical duties for the classification and is not to be considered inclusive of all duties that may be assigned. EDUCATION: High school diploma required or comparable work experience may be accepted as a valid substitute for formal educational credentials. EXPERIENCE: Experience in health care environment preferred. Completion of orientation, exam and competencies. CARDIOPULMONARY RESUSCITATION (CPR) REQUIREMENTS: Basic Life Support (BLS) required within 90 days of hire date. PHYSICAL DEMANDS: Appreciable physical effort required; lifting, pulling, pushing and moving patients of various size, capabilities and abilities. Some lifting, reaching, and stooping. Ability to read and write required. Direct patient care tasks required. Required to be on feet much of time. INFECTION CONTROL: Performs all aspects of Standard Precautions when engaging in patient care. EXPOSURE CATEGORY: Category I. Tasks that involve exposure to blood, body fluids or tissues. ** A.D.A. Essential Functions Job Posted by ApplicantPro

Job Description MAIN FUNCTION: Provides a wide array of clinical support services on the patient care unit. In collaboration with the Unit Director and Staff Development Instructor and under the supervision of the Staff Registered Nurses, the Clinical Assistant plans and reviews equipment and supply needs, assists the nursing staff with specific technical procedures and assists with patient care. Reports to Unit Director. DUTIES AND RESPONSIBILITIES: Technical Skills ** 1. Demonstrates competency in skills and procedures (See competency statement). ** 2. Performs competency in emergency situations. Remains calm and stays available during code situations. ** 3. Performs patient care/documents and reports patient data to RN in a timely manner. ** 4. Consistently incorporates hourly rounding into daily practice. Patients' Rights ** 5. Demonstrates awareness of Patients' Rights; treats patients/families with respect, dignity, and kindness. ** 6. Keeps all patient information confidential. Problem Solving/Decision Making ** 7. Practices effective problem identification and problem solution skills. ** 8. Demonstrates effective conflict resolution processes. ** 9. Recognizes changes in patient status and advises appropriate personnel immediately. ** 10. Sets priorities effectively. Professionalism ** 11. Conducts self in a professional manner with all internal and external customers. ** 12. Dress appropriately per job requirement. Wears name tag as required. ** 13. Reviews employee handbook, revised policies and procedures, and bulletin board in order to maintain understanding of Arnot Health regulations and new relevant information. ** 14. Takes the initiative to make improvements and resolve issues within the scope of clinical practice, referring issues to the Unit Director as appropriate. ** 15. Demonstrates reliability. ** 16. Follows the attendance and punctuality policies of the Division of Nursing. ** 17. Provides assistance to other units if time and activity permit. ** 18. Assumes responsibility to attend mandatory in-services of the Arnot Health, Division of Nursing, and unit. ** 19. Assumes responsibility for information shared at staff meetings. ** 20. Demonstrates knowledge of technical skills and procedures. Has attended and shows documentation of 5 contact hours per year of education focused on role (excluding mandatory in-services). ** 21. Assumes responsibility for own actions and documents actions taken. Risk Management and Quality Improvement ** 22. Demonstrates awareness and application of safety issues as identified within the institution, including the Medical Device Reporting Law. ** 23. Removes broken/defective equipment from service; assures the proper documentation is carried out, and follows up with the appropriate department to be sure it repaired/replaced. ** 24. Keeps Unit Director informed of all supply and equipment issues including the need to reorder or re-evaluate vendors due to inadequate performance. ** 25. Follows policies and procedures related to infection control and performs procedures using appropriate personal protective equipment and technique. Risk Management and Quality Improvement ** 26. Participates in QI activities. Demonstrates QI principles in daily work. ** 27. Demonstrates appropriate responsible decision making. ** 28. Identifies opportunities for improvement in communication, practice setting and working relationships, and implements methods for improvement. Communication ** 29. Demonstrates effective communication methods and skills, using lines of authority appropriately. • Develops effective working relationships with all members of the health care team., • Is responsible for attending all mandatory annual educational programs as required by the position., • Employee understands and demonstrates the importance of satisfying the needs of the customer/patient by interacting with him/her in a friendly and caring way, being attentive to the customer's needs, both psychologically and physically, and by taking the initiative to maintain communication with the customer in order to provide a secure and pleasant experience with the Arnot Health., • It is understood that this job description lists typical duties for the classification and is not to be considered inclusive of all duties that may be assigned. EDUCATION: High school diploma required or comparable work experience may be accepted as a valid substitute for formal educational credentials. EXPERIENCE: Experience in health care environment preferred. Completion of orientation, exam and competencies. CARDIOPULMONARY RESUSCITATION (CPR) REQUIREMENTS: Basic Life Support (BLS) required within 90 days of hire date. PHYSICAL DEMANDS: Appreciable physical effort required; lifting, pulling, pushing and moving patients of various size, capabilities and abilities. Some lifting, reaching, and stooping. Ability to read and write required. Direct patient care tasks required. Required to be on feet much of time. INFECTION CONTROL: Performs all aspects of Standard Precautions when engaging in patient care. EXPOSURE CATEGORY: Category I. Tasks that involve exposure to blood, body fluids or tissues. ** A.D.A. Essential Functions Job Posted by ApplicantPro

Job Description MAIN FUNCTION: The Assistant Nurse Manager provides administrative duties and direct patient care as needed based on patient acuity and staffing needs. The Assistant Nurse Manager supports the Nurse Manager in overseeing daily unit operations, ensuring high-quality patient care, and maintaining a well-coordinated team environment. The Assistant Nurse Manager assists with staffing, scheduling, and resource management, helping to align unit resources with patient needs. The Assistant Nurse Manager provides direct support to nursing staff, offers mentorship and guidance, and steps in to resolve issues as they arise. The Assistant Nurse Manager works closely with the Nurse Manager to implement policies/procedures, regulations, quality initiatives, monitor compliance, and identify areas for improvement, contributing to an efficient and safe healthcare environment. In the absence of the Nurse Manager, the Assistant Nurse Manager is accountable for patient care activities, department operations, and staff function. In conjunction with centralized and decentralized educators, the Assistant Nurse Manager assists with the coordination of orientation and teaching of new employees and ongoing in-service programs as needed. Reports to Nurse Manager. DUTIES AND RESPONSIBILITIES: Standards of Care Standard I. Assessment • Assist in gathering and analyzing data on patient needs, staffing levels, and resource availability within the unit. Monitor daily patient and staff activities to assess workflow. Standard II. Diagnosis • Identify specific challenges in patient care and staff performance, supporting the nurse manager in recognizing potential issues impacting patient safety, quality of care, and unit effectiveness. Standard III. Planning • Collaborate with the nurse manager to develop and coordinate unit plans, including scheduling, resource allocation, and setting goals. Help outlines steps for implementing unit procedures and patient care standards. Standard IV. Implementation • Support the Nurse Manager in executing care plans, including coordinating with team members, enforcing policies and procedures, and ensuring smooth daily operations. Provide direct support to staff and step in as needed for patient care. Standard V. Evaluation • Participate in evaluating patient outcomes, staff performance, and unit efficiency. Provide feedback to the nurse manager and suggest improvements based on observed results. Standards of Professional Performance Standard I. Quality of Care and Administrative Practice • Assists the Nurse Manager in systematically evaluating the quality and effectiveness of nursing practice., • Sets goals for self and unit and works to achieve them., • Completes reports in timely manner, • Problem solves and assists staff in developing appropriate problem-solving skills. Standard II. Performance Appraisal The Assistant Nurse Manager evaluates his/her own performance based on professional practice standards, relevant statutes and regulations, and organizational criteria. • Engages in self-performance appraisal regularly identifying areas of strength and areas for professional/practice development., • Assists Nurse Manager in completing employee evaluations as required by the organization. Standard III. Education The Assistant Nurse Manager acquires and maintains current knowledge in administrative and clinical practice. • Seeks additional knowledge and skills appropriate for the practice setting., • Seeks experience to expandand maintain skill and knowledge base. Standard IV. Collegiality The Assistant Nurse Manager fosters a professional environment. • Shares knowledge and skills with colleagues and others and acts as a role model/mentor. Is seen as a leader by staff., • Contributes to an environment of mutual respect, understanding, and effective communication. Standard V. Ethics The Assistant Nurse Manager's decisions and actions are based on ethical principles. • Supports the system to address ethical issues within nursing and the organization., • Maintains privacy, confidentiality, and security of patients, clients, staff, and organizational data. Standard VI. Collaboration The Assistant Nurse Manager collaborates with nursing staff on all levels, interdisciplinary teams, executive officers, and other stakeholders. • Facilitates collaboration within organized nursing service and the organization., • Recognizes importance of positive relationship between Nurse Manager and staff. Standard VII. Resource Utilization The Assistant Nurse Manager evaluates and administers the resources of organized nursing services. Assists Nurse Manager with staffing and scheduling of personnel. Core Values Accountability • Accepts accountability for individual and unit-based nursing staff professional practice. Caring and Compassionate Environment • Respects and recognizes each patient/staff member as a unique individual and directs holistic nursing care for unit. Collaboration • Assures collaboration with appropriate disciplines to assist staff to practice effectively. Communication • Communicates effectively and efficiently between self and unit staff and with other units/disciplines. Continuity of Care • Assures that care planning process is done. Leadership • Demonstrates leadership and availability to nursing staff. Learning Environment • Identifies own learning needs and staff needs, and develops education plan accordingly, including continued development of technical and critical thinking skills. Participation in Decision making • Participates in Unit, Division of Nursing, and Arnot Health Councils/Committees, as appropriate. Quality Improvement • Fosters quality improvement in nursing practice in collaboration with the Unit Manager., • It is understood that this job description lists typical duties for the classification and is not considered inclusive of all duties which may be assigned. EDUCATION: Required: Current NYS nursing licensure. Preferred: BSN strongly recommended. EXPERIENCE: Required: Minimum 5 years' experience in an acute hospital setting. CARDIOPULMONARY RESUSCITATION (CPR) REQUIREMENTS: Basic Life Support (BLS) required within 90 days of hire date. Advanced Cardiac Life Support (ACLS) required within 90 days for telemetry and critical care areas. PHYSICAL DEMANDS: Appreciable physical effort required. Some lifting, reaching and stooping. Required to be on feet much of the time. INFECTION CONTROL: Performs all aspects of universal precautions when engaging in patient care. EXPOSURE CATEGORY: Category I. Tasks that involve exposure to blood, body fluids or tissues. ** A.D.A Essential Functions Job Posted by ApplicantPro

Job Description Labor and Delivery Technician Location: Elmira, NY Schedule: Per Diem | Rotational Shifts Empower Families. Support New Beginnings. Grow Your Career at Arnot Health. Arnot Health is seeking a dedicated and compassionate Labor and Delivery Technician to join our Labor and Delivery team on a per diem basis. This flexible role offers the unique opportunity to be part of one of the most important and memorable moments in a patient's life-welcoming a new baby into the world. Under the direction of a registered nurse, the LPN plays a vital role in providing high-quality, patient-focused care during labor, delivery, and recovery. JOB TITLE: LABOR AND DELIVERY TECHNICIAN -VERSION 2 MAIN FUNCTION: The Labor and Delivery (L&D) Technician provides technical and clinical support in the L & D area. In collaboration with the unit management team and staff nurses, implements specific procedural and technical tasks. DUTIES AND RESPONSIBILITIES: Technical as Scrub Assistant ** 1. Maintains an orderly surgical field so supplies can be handed quickly and efficiently. ** 2. Prevents injury to the patient by removing heavy or sharp instruments from the operative site as soon as the surgeon has finished using them. ** 3. Prevents contamination of the surgical field by the strict practice of aseptic technique. ** 4. Prevents the possible contamination of team members by following Universal Precautions standards. ** 5. Is alert to any intraoperative dangers to the patient. ** 6. Takes part in sponge, needle, and instrument counts, per protocol. These items must be accounted for during the procedure. The technician takes part in counting the items before, during and after the surgery to ensure that they are not left in the wound. ** 7. Accepts and properly identifies any medications or solutions according to medication safety guidelines. ** 8. Properly identifies and preserves the specimens received during surgery. ** 9. Anticipates the needs of the surgeon by watching the progress of the surgery and knowing the various steps of the procedure. He/she passes instruments and other supplies in an acceptable manner. ** 10. Assists the surgeon in tissue retraction, suture cutting, fluid evacuation or sponging the wound. ** 11. Assembles all instruments and supplies and prepares them for decontamination and resterilization. Assists in the safe clean-up of the operating suite following Universal Precautions. Other Skills ** 12. Assists in ordering and stocking supplies for the department. ** 13. Prepares instruments and supplies for sterilization. The technician takes part in cleaning instruments and supplies and in wrapping them properly for sterilization. He/she is knowledgeable about sterilization techniques and is responsible for maintenance of equipment. ** 14. Assists in the safe transportation of patients in and out if the department. ** 15. Assists in restocking the operating room suites by removing outdated items. ** 16. Assists in the preparation and selection of equipment for scheduled procedures. Knowledge Base ** 17. Understands aseptic techniques. ** 18. Understands the different processes to render objects clean, disinfected, and/or sterilized. Problem Solving/Decision Making ** 19. Practices effective problem identification and resolution skills as a method of sound decision-making. ** 20. Sets priorities appropriately. Working Relationships ** 21. Uses effective working relationships with all health care team members. Patients' Rights ** 22. Demonstrates awareness and sensitivity to patient/significant others rights. Emergency Situations ** 23. Performs calmly and efficiently in emergency situations following appropriate unit and Arnot Health protocols and procedures. Self-Development ** 24. Attends continuing education programs designed to increase flexibility in job performance, communication, and knowledge of technical aspects of position. ** 25. Attends all annual mandatory educational programs as required by position. ** 26. Provides age appropriate care to patients (Refer to age-specific competencies). ** 27. Employee understands and demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to the customer's needs, both psychologically and physically, and by taking the initiative to maintain communication with the customer in order to provide a secure and pleasant experience with the Arnot Health. EDUCATION: High school diploma or equivalent experience required, with on-the-job training or a graduate of an accredited school of surgical technology. May also be a graduate of a Practical Nursing Program registered by the New York State Education Department or by the licensing authority of another state. Current NYS LPN licensure preferred. EXPERIENCE: Minimum one-year hospital experience. CARDIOPULMONARY RESUSCITATION (CPR) REQUIREMENTS: Basic Life Support (BLS) required within 90 days of hire date. PHYSICAL DEMANDS: Moderate physical effort required, to include lifting, reaching, stooping, and bending. Ability to read and write required. Direct patient care tasks required. Required to be on feet much of time. EXPOSURE CATEGORY: Category I. Tasks that involve exposure to blood, body fluids or tissues. ** A.D.A Essential Functions Job Posted by ApplicantPro

Job Description Job Title: Clinical Laboratory Assistant Location: Elmira, NY Schedule: Full-Time, Nights, 7 on/7 off rotation oin Arnot Health - Supporting Precision in Patient Care Arnot Health is seeking a dedicated Clinical Laboratory Assistant I (CLA I) to join our Laboratory Services team. As a CLA, you'll play an essential support role in the lab by performing key non-technical tasks that directly contribute to patient care and the accuracy of diagnostic testing. If you are detail-oriented, organized, and thrive in a fast-paced healthcare environment, we invite you to apply. What You'll Do: * Phlebotomy & Specimen Collection: Perform blood draws with strict attention to patient identification and labeling (training provided if no prior experience). * Specimen Processing & Accessioning: Receive and process specimens in the lab computer system, label and decant into appropriate containers for testing. * Reference Lab Preparation: Utilize test catalogs to determine specimen stability, type, and transport requirements for reference lab testing. * 24-Hour Urine Processing: Measure and accurately document total volume and prepare urine specimens for testing. * Specimen Tracking & Test Add-Ons: Track specimens within the lab and process additional physician test orders using the lab system. * Courier Services: Perform light courier duties between Arnot Ogden Medical Center (AOMC) and St. Joseph's Hospital (SJH). * Administrative Tasks: Answer phones, distribute faxes, check refrigerators, and assist with general office functions. * Patient-Centered Focus: Provide friendly, respectful interactions with patients and colleagues to ensure a positive experience. What We're Looking For: * High School Diploma or equivalent required * Valid driver's license required (for courier duties) * Phlebotomy experience preferred but not required-training provided * Ability to work on your feet for extended periods and lift objects up to 40 lbs * Familiarity with safety, infection control, and regulatory compliance a plus * Commitment to quality, detail, and patient service Why Arnot Health? * Supportive and collaborative team environment * On-the-job training and career development * Competitive compensation and benefits * Opportunities to make a direct impact on patient outcomes * Exposure to multiple areas of healthcare and lab operations Start your healthcare career in a hands-on, essential role. Apply today to become a Clinical Laboratory Assistant with Arnot Health-where your work truly matters. Job Posted by ApplicantPro

Job Description MAIN FUNCTION: The Assistant Nurse Manager provides administrative duties and direct patient care as needed based on patient acuity and staffing needs. The Assistant Nurse Manager supports the Nurse Manager in overseeing daily unit operations, ensuring high-quality patient care, and maintaining a well-coordinated team environment. The Assistant Nurse Manager assists with staffing, scheduling, and resource management, helping to align unit resources with patient needs. The Assistant Nurse Manager provides direct support to nursing staff, offers mentorship and guidance, and steps in to resolve issues as they arise. The Assistant Nurse Manager works closely with the Nurse Manager to implement policies/procedures, regulations, quality initiatives, monitor compliance, and identify areas for improvement, contributing to an efficient and safe healthcare environment. In the absence of the Nurse Manager, the Assistant Nurse Manager is accountable for patient care activities, department operations, and staff function. In conjunction with centralized and decentralized educators, the Assistant Nurse Manager assists with the coordination of orientation and teaching of new employees and ongoing in-service programs as needed. Reports to Nurse Manager. DUTIES AND RESPONSIBILITIES: Standards of Care Standard I. Assessment • Assist in gathering and analyzing data on patient needs, staffing levels, and resource availability within the unit. Monitor daily patient and staff activities to assess workflow. Standard II. Diagnosis • Identify specific challenges in patient care and staff performance, supporting the nurse manager in recognizing potential issues impacting patient safety, quality of care, and unit effectiveness. Standard III. Planning • Collaborate with the nurse manager to develop and coordinate unit plans, including scheduling, resource allocation, and setting goals. Help outlines steps for implementing unit procedures and patient care standards. Standard IV. Implementation • Support the Nurse Manager in executing care plans, including coordinating with team members, enforcing policies and procedures, and ensuring smooth daily operations. Provide direct support to staff and step in as needed for patient care. Standard V. Evaluation • Participate in evaluating patient outcomes, staff performance, and unit efficiency. Provide feedback to the nurse manager and suggest improvements based on observed results. Standards of Professional Performance Standard I. Quality of Care and Administrative Practice • Assists the Nurse Manager in systematically evaluating the quality and effectiveness of nursing practice., • Sets goals for self and unit and works to achieve them., • Completes reports in timely manner, • Problem solves and assists staff in developing appropriate problem-solving skills. Standard II. Performance Appraisal The Assistant Nurse Manager evaluates his/her own performance based on professional practice standards, relevant statutes and regulations, and organizational criteria. • Engages in self-performance appraisal regularly identifying areas of strength and areas for professional/practice development., • Assists Nurse Manager in completing employee evaluations as required by the organization. Standard III. Education The Assistant Nurse Manager acquires and maintains current knowledge in administrative and clinical practice. • Seeks additional knowledge and skills appropriate for the practice setting., • Seeks experience to expandand maintain skill and knowledge base. Standard IV. Collegiality The Assistant Nurse Manager fosters a professional environment. • Shares knowledge and skills with colleagues and others and acts as a role model/mentor. Is seen as a leader by staff., • Contributes to an environment of mutual respect, understanding, and effective communication. Standard V. Ethics The Assistant Nurse Manager's decisions and actions are based on ethical principles. • Supports the system to address ethical issues within nursing and the organization., • Maintains privacy, confidentiality, and security of patients, clients, staff, and organizational data. Standard VI. Collaboration The Assistant Nurse Manager collaborates with nursing staff on all levels, interdisciplinary teams, executive officers, and other stakeholders. • Facilitates collaboration within organized nursing service and the organization., • Recognizes importance of positive relationship between Nurse Manager and staff. Standard VII. Resource Utilization The Assistant Nurse Manager evaluates and administers the resources of organized nursing services. Assists Nurse Manager with staffing and scheduling of personnel. Core Values Accountability • Accepts accountability for individual and unit-based nursing staff professional practice. Caring and Compassionate Environment • Respects and recognizes each patient/staff member as a unique individual and directs holistic nursing care for unit. Collaboration • Assures collaboration with appropriate disciplines to assist staff to practice effectively. Communication • Communicates effectively and efficiently between self and unit staff and with other units/disciplines. Continuity of Care • Assures that care planning process is done. Leadership • Demonstrates leadership and availability to nursing staff. Learning Environment • Identifies own learning needs and staff needs, and develops education plan accordingly, including continued development of technical and critical thinking skills. Participation in Decision making • Participates in Unit, Division of Nursing, and Arnot Health Councils/Committees, as appropriate. Quality Improvement • Fosters quality improvement in nursing practice in collaboration with the Unit Manager., • It is understood that this job description lists typical duties for the classification and is not considered inclusive of all duties which may be assigned. EDUCATION: Required: Current NYS nursing licensure. Preferred: BSN strongly recommended. EXPERIENCE: Required: Minimum 5 years' experience in an acute hospital setting. CARDIOPULMONARY RESUSCITATION (CPR) REQUIREMENTS: Basic Life Support (BLS) required within 90 days of hire date. Advanced Cardiac Life Support (ACLS) required within 90 days for telemetry and critical care areas. PHYSICAL DEMANDS: Appreciable physical effort required. Some lifting, reaching and stooping. Required to be on feet much of the time. INFECTION CONTROL: Performs all aspects of universal precautions when engaging in patient care. EXPOSURE CATEGORY: Category I. Tasks that involve exposure to blood, body fluids or tissues. ** A.D.A Essential Functions Job Posted by ApplicantPro

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