Technical support jobs in Middletown, New Jersey - Page 2Create job alerts

Up to $60K per year / Medical, dental & vision / 401k match / PTO / WFH Stipend - As a Customer Support Specialist at Pulley, you will: Respond to customer inquiries and provide timely and accurate resolutions; Assist customers with troubleshooting technical issues and provide guidance on how to use

Customer Service / Remote] - Anywhere in U.Up to $23 per hour / Benefits - As a Customer Support Specialist at Rippling, you will: Provide exceptional customer service to clients through various channels such as phone, email, and live chat; Troubleshoot technical issues and resolve them in a timely

Customer Service / Fully Remote] - Anywhere in U.Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quit

Job Summary: Work From Home roles at Kelly Services cover various positions that support the company's operations remotely. Responsibilities and qualifications will vary depending on the specific role. General Responsibilities: • Complete tasks assigned by supervisors, such as data entry, customer service, or support tasks., • Communicate effectively with team members via virtual tools., • Manage time effectively to meet deadlines., • Ensure a stable internet connection and a suitable home office setup. General Qualifications: • Proven experience in the relevant field, whether it be administrative, technical, or customer support., • Strong communication skills and self-discipline., • Technical proficiency with computers and basic software applications., • Ability to work independently with minimal supervision.

Customer Service / Remote] - Anywhere in U.Up to $22 per hour / Medical & dental / 401k match / PTO - As a Podcast Customer Support Specialist at Supporting Cast, you will: Provide exceptional customer service to listeners via phone, email, and live chat; Troubleshoot and resolve technical issues in

Customer Service / Remote] - Anywhere in U. Medical, Dental, and Vision / PTO / 401k Match - As a Device Support Specialist at Modivcare, you will: Troubleshoot and resolve technical issues for customers using Modivcare devices; Provide excellent customer service by assisting with inquiries and conc

Pay Rate: up to $35/hr on w2 (no C2C or 3rd parties) JOB SUMMARY The Polysomnographic Technologist is responsible for preparing, administering, and collecting data that are part of research and clinical duties. Also responsible for technical aspects of laboratory functioning, including maintenance and operation of polygraphs, computers, and other physiological monitoring instruments. Other research-related duties include protocol compliance related to PSG data, psychometric assessments, vital signs, venipuncture, phlebotomy processing, ECG, and safety assessments. RESPONSIBILITIES • Evaluate all clinical/research charts before data collection and verify the accuracy of recording procedures., • Support in the administration of psychometric assessments, • Tabulates data collected from standardized screening and psychometric instruments., • Enters subject information into one or more databases., • Preparation of information and materials for research subjects., • Assists with research subject visits., • Direct contact with subjects includes vital sign assessment, ECG assessment, subject belonging searches (i.e., inspecting clothing for contraband), and ensuring the completeness and integrity of source documents., • Preparation for laboratory visits (e.g., set-up carts, lab supplies, equipment related to study protocol)., • Reads and understands study protocols., • All work is done following Good Clinical Practices (GCPs), Corporate Standard Operating Procedures (SOPs), and principles outlined in the CFR 21 and ICH guidelines. REQUIREMENTS • The position requires at least a high school diploma or equivalent, but individuals with college degrees or advanced degrees are preferred., • Must have NJS Polysomnographic Technologist license, RPSGT credential from the Board of Registered Polysomnography Technologists (BRPT), and two (2) years of experience in a sleep disorder center or laboratory as a Polysomnographic Technologist or equivalent. NJS Respiratory Therapy Technician (RRT) or Respiratory Therapist (RT) and RPSGT credential are also accepted plus two (2) years of experience in a sleep disorder center or laboratory are also accepted., • Must be BCLS certified., • Must maintain his/her license and certification active, including completing continuing education credits annually., • Must possess excellent technical and good interpersonal skills., • Must be able to provide accurate documentation for the produced work.

Project Description: Luxoft DXC Technology Company is an established company focusing on consulting and implementation of complex projects in the financial industry. At the interface been technology and business, we convince with our know-how, well-founded methodology and pleasure in success. As a reliable partner to our renowned customers, we support them in planning, designing and implementing the desired innovations. Together with the customer, we deliver top performance! For one of our clients in the Insurance segment, we are searching for a Senior TIBCO Developer. Responsibilities: • Provide guidance and technical direction to team members as appropriate., • Provide successful solutions to company business/ technical issues., • Participate in the process of communicating mutually agreed upon expectations., • Communicate challenges or risks proactively and appropriately, • Task tracking at a personal level and adhering to quality standards, • Develop detailed and realistic estimates, • Liaison between Offshore team and client tech leads, • Participating, coordinating in end to end delivery, release management of TIBCO deliverables. Mandatory Skills Description: • Experience with 7+ years of industry experience., • Strong Experience in TIBCO BW 5x and BW 6x, TIBCO IProcess BPM, EMS is must., • Knowledge of HTTP, XML, AJAX, SOAP, RESTful Web Services, SOAP UI, WSDL is required., • Basics of any DB and able to write simple DB SQL queries., • Experience in SAFe Agile, • methodology or Agile/Scrum is desired., • Good communication skills and ability to understand and clarify complex issues and solutions., • Proficiency in general programming concepts & Knowledge of Java is desired., • Should have good understanding of the software development life cycle, • Passion for technology and willingness to learn. Nice-to-Have Skills Description: Insurance industry experience.

Project description Luxoft DXC Technology Company is an established company focusing on consulting and implementation of complex projects in the financial industry. At the interface been technology and business, we convince with our know-how, well-founded methodology and pleasure in success. As a reliable partner to our renowned customers, we support them in planning, designing and implementing the desired innovations. Together with the customer, we deliver top performance! For one of our clients in the Insurance segment, we are searching for a Senior TIBCO Developer. Responsibilities • Provide guidance and technical direction to team members as appropriate., • Provide successful solutions to company business/ technical issues., • Participate in the process of communicating mutually agreed upon expectations., • Communicate challenges or risks proactively and appropriately, • Task tracking at a personal level and adhering to quality standards, • Develop detailed and realistic estimates, • Liaison between Offshore team and client tech leads, • Experience with 7+ years of industry experience., • Strong Experience in TIBCO BW 5x and BW 6x, TIBCO IProcess BPM, EMS is must., • Knowledge of HTTP, XML, AJAX, SOAP, RESTful Web Services, SOAP UI, WSDL is required., • Basics of any DB and able to write simple DB SQL queries., • Experience in SAFe Agile, • methodology or Agile/Scrum is desired., • Good communication skills and ability to understand and clarify complex issues and solutions., • Proficiency in general programming concepts & Knowledge of Java is desired., • Should have good understanding of the software development life cycle, • Passion for technology and willingness to learn

Job Description Ocean Computer Group, Inc. offers custom IT solutions for every aspect of your environment from software and hardware procurement to deployment planning, configuration, data center optimization, mobility and IT asset management. Join Ocean’s innovative Sales staff and become an integral member of our dedicated Commercial/Public Account team. Work side by side with an Outside Account Executive and manufacturer account executives along with a talented engineering team, supporting the Commercial and Public mid-market NJ Metropolitan area business generated in a specific territory. Maintain relationships with existing customers and help establish new business through personalized, quality levels of customer service. The ideal candidate will have experience in quoting Server, Storage, Networking, Security, Client, MSP and Services Solutions to the Commercial and Public mid-market customer base. System Integrator, MSP or Manufacturer experience a must. Experience in the Dell/EMC, Sonicwall and Barracuda product set is a huge advantage. Responsibilities: Engage local vendor field representatives. Research software/hardware options in accordance with customer requirements Collaborate with sales and technical resources (pre-sales/delivery) to drive customer engagements Providing customer quotes, pricing and product information. Provide consistent and timely follow up. Create detailed customer price quotations and work closely with other team members to processing purchase orders Work with internal departments to ensure customer transactions are processed accurately and efficiently Resolve issues regarding returns, customer dissatisfaction, download issues, shipping discrepancies, order and invoicing back up Provide professional after-sales support to enhance the customers’ dedication Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation Acting as liaison between Ocean clients and internal departments.· Ensure that the CRM ( Connectwise ) is kept accurate and up-to-date Demonstrate strong people and business leadership skills Minimum Qualifications · College Degree preferred or equivalent in directly related field · Must have a minimum of 3-5 years of business-to-business experience Understands the client procurement processes and knows key decision criteria for winning new and / or maintaining existing business · Knows and understands company's sales tools and processes · Strong written and verbal communication skills · Excellent communication, presentation and executive presence skills · Highly competitive and self-motivated with the ability to deliver results quickly · Proficiency in Microsoft Office applications and strong customer presentation skills · Majority of work done independently · Self-motivated with the ability to work in a fast paced and constantly changing environment · Build customer loyalty · Team player Company DescriptionWe've seen a lot in our 40+ years. Ocean Computer Group is a managed service provider (MSP) primarily focused on solving business challenges. That means we take the time to understand your unique operating environment, and we leverage our experience and expertise to prescribe the best solution to your challenges. Our customers range from single office environments with dozens or hundreds of employees to regional offices and multiple locations that support thousands of employees across many locations. Our Public Sector customers span all K-12, Higher Ed, County and Municipality customers in NJ. And we can scale from specific project and integration projects to compete design, implementation and management of complex infrastructures. Our people make the difference.We've seen a lot in our 40+ years.\r\nOcean Computer Group is a managed service provider (MSP) primarily focused on solving business challenges. That means we take the time to understand your unique operating environment, and we leverage our experience and expertise to prescribe the best solution to your challenges.\r\nOur customers range from single office environments with dozens or hundreds of employees to regional offices and multiple locations that support thousands of employees across many locations. Our Public Sector customers span all K-12, Higher Ed, County and Municipality customers in NJ. And we can scale from specific project and integration projects to compete design, implementation and management of complex infrastructures.\r\nOur people make the difference.

Job Description Kia Retailers across the country are offering skilled and experienced military Veterans the opportunity to begin an inspiring career as a Kia Certified Service Technician. To support this initiative, Kia America, Inc. has established the Kia Veterans Technician Apprenticeship Program (VTAP). Job Description As a Kia Automotive Technician, you will: ✔ Diagnose, maintain, and repair Kia vehicles, including engine, transmission, steering, suspension, brakes, HVAC, and electrical components. ✔ Complete repair and warranty request orders following Kia and Retailer policies and procedures. ✔ Test drive vehicles, analyze, diagnose, and repair components and systems using Kia diagnostic strategies, special equipment, and tools ✔ Perform services, diagnostics, and repairs efficiently while communicating with the shop foreman and service advisor to ensure an optimal customer experience. Important Notes • All employment opportunities advertised are with independently owned and operated Kia Retailers., • Applicants are not applying for employment with Kia America (KUS) or Educational Resource Systems (ERS) but with participating Kia Retailers., • All employment opportunities are subject to Federal and State employment laws applicable to the specific Kia Retailer’s location. Minimum Qualifications ✔ Active-Duty Military Status – Must be currently serving and eligible for the DOD SkillBridge Program. ✔ 180 Days or Less of Service Remaining – Applicants must have six months or less left in the military to qualify ✔ Pending Honorable Discharge from military service ✔ Valid Driver’s License (from any state) with a clean driving record ✔ Experience in a Technical/Mechanical field is required Benefits Kia VTAP Post-Apprenticeship Benefits After successfully completing the Kia Veteran Technician Apprenticeship Program (VTAP), graduates will gain access to exciting career benefits, including: ✅ Full-Time Employment – Continue your career as a Kia Certified Service Technician with a participating Kia Retailer. ✅ Advanced Training & Growth – Opportunity to pursue Master Technician certification and additional Kia specialty training. ✅ Increased Earning Potential – Graduates typically receive competitive compensation, including higher wages based on certifications and experience. ✅ Access to Manufacturer Support – Stay up-to-date with Kia’s latest technology, tools, and resources to enhance your expertise. ✅ Veteran-Focused Career Path – Work in an environment that values and supports military Veterans, with leadership and mentorship opportunities. ✅ GI Bill® Benefits – Veterans who qualify may continue receiving GI Bill® Monthly Housing Allowance (MHA) benefits during their transition into full-time employment. This initiative is designed to empower veterans in their transition to civilian careers, offering not only immediate employment opportunities but also a structured pathway for long-term growth and advancement within the automotive industry

Job Description Allied Digestive Health is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support. Our dedicated, compassionate team of providers prioritize personalized treatment plans for patients that deliver the highest quality of care. All of our doctors are board-certified in gastroenterology and hepatology. Several of them serve as chief of gastroenterology at nearby hospitals, and a number of them have been recognized as top-quality physicians in publications, including but not limited to: Best Doctors in America and Top Doctors New Jersey, and US News Health – US News & World Report. We are excited to announce that we are looking for a Full-Time, REMOTE, CPC Denials and Escalation Analyst. This position can be fully remote with working hours, Monday-Friday, 6:00am-2:30pm EST, or flexible as discussed with the manager. The CPC Denials and Escalation Analyst responsibilities are: • Conducting medical coding audits to evaluate compliance with regulatory guidelines., • Conducts coding, billing, and documentation compliance audits within established timeframe. Identifies need for new policy development/changes to meet regulatory requirements., • Prepares a report of findings and recommendations for improvement for each audit., • Serves as a subject matter expert on coding/billing topics, • Must be able to create SOPs and lead Vendors The CPC Denials and Escalation Analyst must have the following qualifications and experience: • High School Diploma or equivalent, • 3+ years of relevant experience in a professional audit capacity required., • CPC, CRC, CGIC, or CGOC license from AAPC, CCA, CPC-A, or any American Health Information Management Association (AHIMA) coding credential., • Must have strong technical knowledge of Institute of Internal Auditing (IIA) standards and Centers for Medicare & Medicaid Services (CMS) regulatory guidelines, including ICD-10 CM, CPT, and HCPCS Procedure Coding, • Proficiency in MS Office products - intermediate to advanced knowledge of MS Excel., • Knowledge of Denials and Escalation We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits. Job Type: Full-Time #remote

Job Description We are seeking a skilled and detail-oriented Installation Technician to join our team. The ideal candidate will be responsible for the installation, maintenance, and repair. This role requires a strong technical background, excellent problem-solving abilities, and a commitment to delivering high-quality service to our customers. Duties Technician / Installer: • Analyze the status of the equipment and be able to identify all tools and equipment requirements to make repairs, • Administer efficient repair of equipment ▪ Have a clear understanding of repair scope prior to mobilization to assure materials/tool preparedness, • Manage all onsite activities of a job to ensure completion, • Contribute to best client service and support them during field visits in a professional manner, • Coherently document the issues in follow-up reports with remedies for repairs or replacement of equipment, • Remotely assist both customers and other Nickerson staff with emergency equipment issues. ▪ Provide a safe work environment, • Complete coherent Inspections and Surveying of Equipment ▪ Work directly with Project Coordinators to review completed projects, • KD locker build as needed, • Equipment Upkeep: Maintenance program for lifts, trailers, and company vehicles, • Inventory Control ▪ Housekeeping / Organization, • Assist Project Coordinators as needed, • Towing, • Scissor lift Certification, • Forklift Certification ▪ OSHA 30 Certification, • SST Certification, • Communication skills, • Computer & tablet, • Comprehension of Architectural Drawings and Wiring Schematics, • Basic understanding of electrical components, • Must have valid driver’s license, • Be able to work in K-12 setting Company DescriptionWe are a major school furnishings and equipment distributor Nickerson has been supplying educational furniture and equipment for over 60 years serving the New York and New Jersey market. Our logo: “We Furnish a Child’s Education” states our mission that in order for a student to get the very best education they need reliable, comfortable and flexible classroom furniture to learn, play, and exercise on.We are a major school furnishings and equipment distributor\r\n\r\nNickerson has been supplying educational furniture and equipment for over 60 years serving the New York and New Jersey market. Our logo: “We Furnish a Child’s Education” states our mission that in order for a student to get the very best education they need reliable, comfortable and flexible classroom furniture to learn, play, and exercise on.

Job Description This is a commission only position with potential earnings of $180K+ per year About the Role: As a HVAC Sales Representative , you will listen to the needs of customers, working with them to determine the best new equipment to meet their needs. Your strong sales skills, technical knowledge, and customer-centric approach will be instrumental in driving sales, building relationships, and contributing to our continued success. About Us: Founded in 1965, C&C Air Conditioning, Heating, Plumbing & Electric is a family-owned and operated company proudly serving New Jersey for over five decades. With deep roots in Monmouth County, we’ve grown into one of the region’s most trusted names in residential and commercial HVAC, plumbing, and electrical services. Now in its third generation of leadership, C&C continues to deliver exceptional service, quality workmanship, and a customer-first approach. Our commitment to excellence has earned us repeated recognition from industry leaders like Lennox, as well as long-standing partnerships with respected brands like Costco. At C&C, we treat every customer like family—and we bring that same energy to our team. If you’re looking to grow your career with a company built on tradition, innovation, and integrity, we’d love to meet you. Key Responsibilities: • Engage with residential customers in person, over the phone, and via email to understand their HVAC needs and offer suitable solutions., • Conduct thorough on-site assessments of customers' HVAC systems, identifying issues, recommending upgrades or repairs, and providing cost estimates., • Present and explain the features and benefits of our HVAC products and services, addressing customer concerns and objections., • Prepare accurate and detailed proposals, contracts, and sales agreements for customers., • Collaborate with the installation team to ensure a seamless handover of projects and exceptional customer satisfaction., • Develop and maintain strong relationships with new and existing customers, fostering customer loyalty and generating repeat business., • Proactively seek out and follow up on sales leads, referrals, and opportunities to expand our customer base., • Stay up-to-date on industry trends, product knowledge, and advancements to deliver informed recommendations to customers., • Achieve and exceed sales targets and quotas, consistently delivering outstanding sales performance., • Maintain accurate records of sales activities, customer interactions, and sales pipeline using CRM software., • Participate in regular sales meetings, training sessions, and professional development opportunities. · Proven experience in HVAC sales, preferably within the residential sector. · Strong sales acumen with a track record of achieving and exceeding sales targets. · Technical knowledge of HVAC systems, products, and services. · Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with customers. · Persuasive and confident presentation skills, able to clearly articulate complex HVAC concepts to homeowners. · Customer-centric mindset with a focus on delivering exceptional service and satisfaction. · Self-motivated and driven to succeed, with a proactive and results-oriented approach. · Ability to work independently, manage time effectively, and prioritize tasks. · Proficiency in using CRM software and other sales tools. · Valid driver's license and clean driving record. Interpersonal Qualifications: · Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships. · Exceptional problem-solving and conflict resolution abilities to improve things both big and small. · Highly organized, ability to act quickly while still having attention to detail. · Hold yourself to a higher standard and exhibit a high level of integrity. Why You’ll Want to Work Here: · Core values that we live every day – not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics · Performance Pay directly tied to results – Get what you deserve · Benefits you will use – Full medical, dental, and vision packages including fully employer paid options · Secure your financial future – 401(k) with company match · Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of institutional investors · We invest in your future – leadership training that directly results into bigger career opportunities · Learn on the job – continuous education stipends available Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with 30+ leading local brands across 16 states, and we are rapidly expanding our footprint. We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. LSP is guided by three core values – winning together, performance over politics, and today not tomorrow. LSP is backed by Gridiron Capital, a private equity firm specializing in middle market facilities services companies with over $5bn of assets under management, and ZBS Partners, a leading roll-up incubator. Legacy Service Partners is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.

Job Description InfuCare Rx is a leading home infusion provider accredited by URAC and ACHC offering a specialized approach to caring for patients in need of IV therapy and specialty pharmacy services in the homecare setting. We have created an ethical, team oriented, and quality work environment for our employees that cultivates achievement and success. Overview As a Pharmacist, you’ll be involved with multiple facets of the home infusion process as you interact with insurance companies, staff members, distributors, Physicians/Nurses and patients to ensure accurate and safe quality service. You will use your experience as part of the Pharmacy Team to resolve problems when unforeseen roadblocks arise. Perform specific distributive and clinical pharmacy activities and related services as they pertain to providing safe and effective home infusion therapies. General Duties: The following duties are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. • Adheres to organization policies and procedures., • Coordinates and facilitates new referral/admissions through collaboration with nursing, customer service, and distribution., • Reviews, receives/verifies all new patient orders and documents are the same on the order form., • Assists the physician and other healthcare professionals involved in planning and implementing patient care in the home to ensure safe and effective drug therapy., • Conducts initial and ongoing assessment of specific patient, drug and disease information to identify real and potential drug-related problems or needs., • Assists the physician and nursing staff in setting therapeutic objectives for drug therapy and establishing parameters for monitoring the safety and efficacy of drug therapy., • Monitors the outcomes from drug therapy by collecting, evaluating and interpreting the results of laboratory data, clinical data and other pertinent patient information., • Communicates the results of therapeutic drug monitoring activities to the physician, nursing and other appropriate persons., • Programs infusion control devices as indicated., • Provides consultation and answers inquires from patients, families, physicians, and other healthcare professionals regarding drug and their use., • Maintains thorough and appropriate documentation in the patient/client record of all clinical activities and communication with patients, physicians, and other healthcare professionals., • Participates in the preparation of progress reports for the referring physician on a regular, periodic basis., • Supervises, coordinates and/or participates in the preparation of sterile admixtures, dispenses all pharmaceutical and related supplies and equipment in accordance with federal, state and local laws and standards of practice which govern the profession of pharmacy., • Processes and checks all medications, supplies and equipment prior to dispensing from the pharmacy., • Will serve as designated person for all sterile compounding activities, if applicable., • Maintains pharmacy records in accordance with applicable laws and regulations., • Maintains clinical skills and knowledge of pharmacotherapy by reviewing the literature and attending in-services, seminars and conferences., • Participates in on-call rotation if applicable., • Performs marketing support functions as requested., • Participates in orientation/training programs for new personnel and current staff., • Participates in departmental QA activities., • Attends designated department meetings as scheduled., • Performs other tasks or special projects as requested by management., • Maintain confidentiality of patient and proprietary information at all times., • Observe legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary company information., • Understand and comply with all HIPPA requirements and regulations, • Participate in the process for assessing, managing, and reporting medication-related incidents and equipment error and/or failures. Accurately completes occurrence forms and forwards them to the appropriate governing bodies., • A Bachelor of Science in Pharmacy (Rph) or Doctor of Pharmacy (PharmD) from an accredited (Council on Pharmaceutical Education) college of Pharmacy., • Currently Licensed as a registered pharmacist in the state of employment., • Must be willing to obtain out of state pharmacist licenses as requested by InfuCare Rx Licensing Team., • Possess a minimum of two years recent experience in an acute-care setting or one-year recent experience in home infusion therapy., • Possess experience and strong knowledge base in intravenous admixture services and intravenous therapy., • Possess knowledge of Excel, Word, Powerpoint, order processing systems, and CPR+., • Must be capable of assuming responsibility for evaluating and monitoring drug therapy relative to the total needs/problems of the home care patient in collaboration with physicians, nurses and other healthcare professionals., • Can work effectively with others to provide safe and effective drug therapy., • Can communicate, both verbally and written, with patients, clients, management, and other employees., • Can problem solve and supervise technical and other support staff., • Must be flexible with work schedule., • Possess good organizational and time-management skills., • Participation and membership in professional societies and organizations is desirable. Required to stand, walk, sit, talk and hear; required to use hands to operate vehicles and office equipment; must be able to occasionally lift and/or move up to 25 lbs; specific vision requirements for this job include: close, distance and peripheral vision, and the ability to adjust focus, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position without compromising patient care. InfuCare Rx is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, national origin, military status, marital status, citizenship/immigration status, sex (including pregnancy and relation conditions, sexual orientation, or gender identity), age (40 and older), disability, genetic information (including employer requests for, or purchase use, or disclosure of genetic tests, genetic services, or family medical history), retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding. Background checks and drug screens are part of our hiring process. Affirmative Action/Equal Opportunity Employer, Minority/Female/Disabled/Veteran. Click Here to View Our Drug Testing Policy

Job Description Job Title: Customer Services Representative Location: Holmdel, NJ Member Services Customer Service Representative • Answer Incoming phone inquiries from Members, Providers and Agents., • Pull and review information in our customer relations management (CRM) system., • Escalate calls to different partners based on our standard procedures., • Organize daily activities based on the goals of the organization., • Work to exceed published production, quality and identified goals., • Respond to customer submitted support requests, as needed., • Assist Supervisor with communicated tasks in supporting customers., • Answer all product-related questions in a polite manner and address queries promptly., • Work collaboratively across multiple functional departments in the organization., • Identify ways to improve the support provided to our customers. Customer Service Representative Requirements: • High school diploma or similar., • Prior phone customer service experience, • Experience working with CRM technologies to track interactions., • Articulate and able to perform demonstrations that engage and inspire., • Deadline-driven, and willing to work additional hours., • Sound technical knowledge., • The ability to multitask effectively., • Superb verbal and written communication skills, as well as great telephone etiquette., • Ability to memorize details like product specifications., • The ability to work independently and as part of a team., • A strong growth mindset.

Job Description Educational Resource Systems Inc. (ERS) is seeking a highly motivated and experienced Veteran Recruiter/Sourcer to join our team. The ideal candidate will play a key role in recruiting and sourcing talented veterans with the skills and dedication to become successful automotive technicians. If you are passionate about connecting veterans with rewarding career opportunities in the automotive industry, we want to hear from you. Qualifications you MUST have: • Must still be in the Active-duty Military and eligible for the "SKILLBRIDGE" Program. To qualify as a military member, you must have 180 days or less remaining in the military to apply for this specific role. Requirements Identify and Source Talent: Utilize various sourcing strategies to identify and attract qualified veterans for automotive technician roles. Develop and maintain a network of veteran organizations, job fairs, and military transition programs to source top talent. Build Relationships: Establish and nurture relationships with veterans to understand their skills, experiences, and career aspirations. Collaborate with military transition offices and veteran support organizations to build a strong pipeline of candidates. Coordinate Recruitment Process: Work closely with Lead Recruiter and Program Manager to understand the technical requirements for automotive technician positions. Coordinate and facilitate the recruitment process, from initial contact through onboarding. Promote Employer Brand: Represent ERS at military career fairs, veteran-focused events, and online platforms to promote our commitment to hiring veterans. Create and share compelling content that highlights the opportunities for veterans in the automotive industry. Provide Support: Offer guidance and support to veterans throughout the application and onboarding process. Collaborate with internal teams to ensure a positive candidate experience. Qualifications: Must still be in the Active-duty Military and eligible for the "SKILLBRIDGE" Program. To qualify as a military member, you must have 180 days or less remaining in the military to apply for this specific role. Experience: Proven experience in recruiting or sourcing, with a focus on veteran recruitment. Familiarity with military occupational specialties (MOS) related to automotive and mechanical fields. Knowledge: Understanding of the automotive industry and the skills required for automotive technician roles. Knowledge of military transition programs and resources. Communication Skills: Excellent communication and interpersonal skills to connect with veterans and internal stakeholders. Adaptability: Ability to adapt to a dynamic and fast-paced environment. Team Player: Collaborative mindset with the ability to work effectively with cross-functional teams. Benefits Full medical, dental, and vision plans available to choose from from day 1 for whole family, 401K options, use of brand vehicles potential, Standardized Holiday season break in addition to accrued vacation time and PTO.

Job DescriptionCompany Description Company Info: Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Destination Monro -Your Career is Here! Job Description About the Role: The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro’s vision to be America’s leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests. Responsibilities: * Develop sales and technical teammates to produce a consistent 5-star Guest experience. * Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry. * Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty. * Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services. * Provide direction and oversight to other technicians and assist where needed with services/repairs. * Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates. * Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses. * Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory. * Audit courtesy inspections performed by teammates. * Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. * Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs. * Achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions. * Attend to all guest needs in areas of sales, service, complaints, and adjustments. * Build guest relationships to maximize customer satisfaction, loyalty, and retention. * Assist teammates in conveying repair and service needs to guests. * Understand and adhere to company policies and procedures, Governmental standards including environmental codes, and ASNI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures. * Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. * Operate, utilize, and maintain all equipment safely in accordance with Monro and equipment manufacturer guidelines including lifts, welders, brake lathes, etc. * Perform other duties as assigned and required. Profile Summary: * Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments * Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports. * Business mentality with the drive to exceed established goals. * Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages. * Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment. * Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions. * Ability to effectively mentor, coach and develop teammates. * Ability to problem solve and resolve customer complaints. (INDR8) Qualifications Qualifications: * High School Diploma or equivalent. * Demonstrated leadership experience in a retail/sales environment. * Proven ability to manage, drive and deliver financial results while controlling costs. * Ability to influence and motivate a team to achieve set goals and objectives. * Ability to problem solve, manage inventory, merchandising, and customer service. * Communications skills to effectively communicate with teammates and guests. * Complete all Monro required training with the guidelines and timing provided. * Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) Additional Information Work Environment & Physical Requirements: This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to: • Ability to work flexible hours, days, evenings, weekends, and holidays., • Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance., • Frequent standing and walking for long periods of time., • Performance based incentives, • Paid vacation for Full Time Teammates, • 401k eligibility immediately upon hire, • Direct Deposit, • Employee Discounts, • Healthcare, Vision, and Dental for Full time Teammates, • Employee Access Perks Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. Compensation: The yearly salary for this role is $50,000-$65,000. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level. Your next Destination! Growth Opportunity: At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionDescription: POSITION SUMMARY: The Sales Support Specialist position is a part of Aspire Technology Partners Sales Operations department. The Sales Support Specialist is responsible for assisting the team manager in reviewing and preparing responses to all Requests for Proposal or Bid. This position also includes management of all vendor relations and state contract procurement vehicles. The individual is responsible for maintaining a high level of professional communications with all levels of management relating to Sales Operations and Customer Service. ESSENTIAL DUTIES AND RESPONSIBILITIES- MAY INCLUDE THE FOLLOWING: OTHER DUTIES MAY BE ASSIGNED. · Assist the team Manager in developing, preparing, and submitting compelling, clear, relevant, technically precise and compliant Request for Proposal responses, Requests for Information, and Request for Quotes for Commercial and SLED (State, Local and Education, including E-Rate) clients. · Identify proposal teams consisting of Subject Matter Experts (SMEs) from Sales, Sales Operations, Engineering, Post Delivery, Marketing, Legal and Finance. · Assist team Manager with the development and oversight of measurable project plan, containing but not limited to milestones, task owners, key completion dates and compliance matrices. · Attend kickoff meetings with team Manager, (SMEs), and subcontractors, (if relevant) to communicate and distribute the respective deliverables and deadlines of project plan . · Build and maintain a repository of RFPs, case studies, references, product collateral and exhibits. · Work with Marketing to produce and update engineering and leadership biographies. · Maintain a response tracking spreadsheet of open and completed bids listing the primary stakeholder, project type, deadlines, potential revenue and profit, and project status. · Assist in the renewal and compliance of existing State, Local and Education (SLED) procurement contracts including but not limited to GSA, NCPA, and Naspo ValuePoint. Expand our contract portfolio to increase opportunities from the public sector. Consistently update Contract Spreadsheets. · Manage new vendor onboarding process and tasks to support proposal and general company solutions including legal documentation and maintain vendor spreadsheets with pivotal information. · Manage the new customer onboarding process with Account Managers and Finance including legal documentation · Monitor existing, and register for additional Commercial and SLED bid sites for increased proposal opportunities and report findings to Proposal Manager · Work with team Manager to design individualized RFP response templates. · Complete customer requests for vendor information and annual compliance documentation such as Reps and Certs. · Update internal systems with current vendors, procurement contracts and changes to the RFP and new vendor/new customer processes with respective documentation. Requirements: Minimum Education and Experience : • High School diploma or equivalent required, • Minimum of one (1) year relevant experience in technical/sales environment, • Proficiency in Microsoft Outlook, Excel, Word or similar tools Preferred Education and Experience : • Bachelors degree, • Knowledge of NetSuite, RFP response and state contracts, • 3 years relevant experience in technical/sales environment OTHER SKILLS and ABILITIES: · Knowledge of networking technology, servers, storage, Cisco and/or similar products a plus, but not a requirement · Attention to detail and ability to work with a high degree of accuracy a must · Strong problem solving skills · Strong organizational skills · Ability to multi-task · Strong communication skills, both oral and written · Good interpersonal skills · Ability to work in a fast paced environment · Ability to work well under pressure and maintain a positive, enthusiastic attitude · Eagerness to learn and expand responsibilities · Ability to work effectively in a team environment and build strong working relationships · Local candidate preferred with ability to report daily to Eatontown HQs TRAVEL: N/A PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms. Specific vision abilities required by this job involve normal vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet to moderate.

Job Description CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. As a key member of the Support team, you will be proactive and show initiative, have exceptional communication skills, have a strong background in customer service, and the ability to identify/pinpoint the origins of both technical, as well as user issues. This is a hybrid position based in our Ft. Lauderdale, FL or Holmdel, NJ office. Team members are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the option to work remotely on Mondays and Fridays. Key Accountabilities: • Consult with customers to handle inquiries, troubleshoot user training and technical issues with CR products., • Address customer issues and questions promptly and with a positive attitude., • Conduct technical product research for customers and respond via phone, email and our internal client support system., • Provide accurate information about the products and services., • Accurately document and update customer records based on interactions., • Develop and maintain a knowledge base of the evolving products and services., • College degree and/or technical support and technical troubleshooting experience., • 1+ years previous experience in customer service, IT, or other related fields., • EMR/EHR experience is highly preferred., • Knowledge of healthcare compliance and HIPAA., • Familiarity with the field of ABA is a plus. Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve. We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative. Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers. The expected salary range for this position is $38,500 - 45,000. Compensation will vary based on a number of factors, including education, experience, skills, and location. The range listed is a good faith estimate of base pay for the role, and final compensation will be determined based on the qualifications of the selected candidate. This role may also be eligible for additional incentive compensation, such as bonuses or commissions, where applicable. In addition to base pay, we offer a comprehensive benefits package. #LI-Hybrid

Job Description IT Support and Help Desk Company Description JGS Insurance, located at Bell Works in Holmdel, NJ, is looking for a motivated high-energy individual with a desire to work in the insurance field. Jacobson, Goldfarb & Scott, Inc. (JGS Insurance) was established 100 years ago as an Independent Insurance Agency that is privately owned. Our goal is to assure that our customers are receiving the most comprehensive and competitive programs in terms of cost, coverage and service. JGS is growing rapidly and as a result has an opportunity for a new IT Support/Help Desk representatives in our IT Department. Our new office in Bell Works truly reflects an innovative and exciting environment with state-of-the-art surroundings. Bell Works is the reanimation of Bell Labs into a 'metroburb.' The building is a rapidly evolving two-million-square-foot ecosystem filled with business, dining, culture, and more - all conveniently located in central New Jersey. Bell Works was recently named the most iconic building in the State of New Jersey. Position Summary Position is responsible for providing technical support (virtually as well as on site) to JGS employees and serves as the first point of contact for employee support. Essential Functions: • Assist users with software and hardware issues, • Perform basic computer hardware repairs, • Install software, • Relocate users and setup computer and peripherals, • Provides problem resolution, reassigning or escalating advanced inquiries to appropriate technician or staff., • Setup new hardware for users, • Experience with Windows and MS Office support, • Firewall, VMware, Networking and VOIP Phone knowledge helpful but not required, • Monitor IT support Queue, • Ability to travel occasionally to off-site locations (1-2 times/year), • Adaptable and willing to learn new tasks quickly, • Strong troubleshooting skills, • Ability to Explain technical information in an understandable language to non-technical staff members., • Excellent interpersonal skills., • High school diploma or equivalent required, • Technical Knowledge required, • Knowledge of and experience with Microsoft Office Suite required, • A++ Certification or other Technology related certifications preferred., • Experience in IT and Help Desk preferred

Job Description CentralReach is the #1 provider of SaaS software solutions for autism and IDD care. Trusted by more than 175,000 users, we enable therapy providers, educators, and employers to scale the way they deliver Applied Behavior Analysis and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. The Manager, Technical Support is responsible for directly managing a team of Technical Support Engineers to ensure a high quality customer experience. This includes coaching and developing the team to ensure critical team goals and metrics are met and working closely with the leadership to identify areas of challenge and opportunity. This is a hybrid position based in our Holmdel, NJ office. Team members are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the option to work remotely on Mondays and Fridays. Key Accountabilities: • Manage a team of Technical Support Engineers providing support to existing CR’s clients, • Hire, coach, support and develop talent within the team; manage employees’ growth and career trajectory and scale the team by sharing opportunities for increased effectiveness and efficiency while also identifying the key barriers for success, • Develop and manage ticket queues and escalation paths - ensure SLA’s are adhered to, and key KPIs and metrics, • Assist the team in troubleshooting escalated issues in real-time, • Implement and maintain a Coaching and Development cadence, • Create operational framework that is repeatable and scalable, • Serve as a key stakeholder, working with cross functional teams to build out relevant help resources and internal documentation, • Drive bug resolutions, requirements and feature requests with Product and Engineering, • Create a customer-centric culture focused on finding solutions and creating raving fans, • Scale support to facilitate CR’s growth in clients, geographies and capabilities, • Develop a thorough understanding of CR’s product and customer needs, ensuring the team is trained and enabled to support these both current and future, • 3+ years leadership experience working in a contact center, workforce management environment or related industry servicing multiple channels, SLAs and varying KPIs, • 3+ years Customer support experience, preferably in a SaaS organization serving Enterprise customers, • You have thrived in a startup or similar environment where the only constant is change, • You embrace aggressive goals and work hard to achieve them, • You are able to optimize tools such as SalesForce or like programs Today, under the leadership of Chris Sullens, an award-winning CEO in the technology space, CentralReach is committed to their mission of providing cutting-edge technology and services to help clinicians and educators produce superior client and patient outcomes. Already a market leader, CentralReach is expected to grow exponentially through its four core tenets: hire and develop great people; build industry-leading products; provide exceptional service to customers and continuously invest in systems, processes and infrastructure. We value our employees and offer a robust benefits package including health and dental, paid time off, life insurance, disability coverage and a 401(k) matching. We also provide comprehensive onboarding, ongoing training, mentoring and career pathing to help you develop your career. We pride ourselves on our fun and energetic environment that also provides our employees with a meaningful way to make a difference by helping clinicians and educators produce superior outcomes for children and adults with disabilities. The expected salary range for this position is $105,000 - 130,000.Compensation will vary based on a number of factors, including education, experience, skills, and location. The range listed is a good faith estimate of base pay for the role, and final compensation will be determined based on the qualifications of the selected candidate. This role may also be eligible for additional incentive compensation, such as bonuses or commissions, where applicable. In addition to base pay, we offer a comprehensive benefits package. #LI-Hybrid

Job Description Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. The Commercial Technical Assistant provides technical underwriting support for assigned accounts/agencies within the team as well as making individual underwriting decisions on referred accounts. This role will work in the Jencap - Red Bank, NJ office. Responsibilities: • Effectively communicate with agent or broker clients, company underwriters, internal staff and management to obtain additional information, quote rates, present proposals, explain company underwriting policies and coverage offerings, as well as servicing existing accounts., • Assist marketing department, staff and other internal departments in resolving problems and questions. Assist in the development and implementation of new marketing strategies., • Appropriate and timely response to questions posed by brokers, clients, underwriters and other company person, • Meet regularly with the broker/underwriting teams on strategy, tactics and follow-up., • Rate policies, endorsements, etc. or review previously rated policies for proper rating. Knowledge of rating manuals and application of same., • Develop information for the processing of new or renewal policies, loss runs and knowledge of automated systems., • Prepare quotations and proposals for broker client and assist underwriter by answering or fielding questions from broker clients and company personnel., • Enter and/or research information in the company ImageWright system and apply this information in accordance with department workflow procedures., • Request additional information from broker necessary for the proper processing of applications, endorsements, and cancellations including any underwriting related report from external sources. Perform routine follow-ups and referrals for same., • Assist underwriters by handling broker's verbal and written requests or comments concerning applications, endorsements, cancellations or etc., • Bachelor's Degree or equivalent., • Minimum of 1-3 years of similar related job experience. Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You're in the right place. Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together. Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

Job Description Ocean Computer Group is looking for a Level 2/Level 3 engineer that will provide technical support for computers and associated networks. Level 2 support –This is generally reserved for desktop, laptop, and other user device support but it may also share work with Level 3. Level 2 generally handles break/fix, configuration issues, troubleshooting and software installations, They handle escalated issues that Level 1 support is not equipped to handle. Level 2 will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates. Depending on the Help Desk organization, a level 2 tech may either 1) be limited to only solving known issues and escalate new issues to level 3; or 2) be authorized to research and implement fixes for new issues and only escalate to Level 3, if it is out of their skill set or ability to solve. Level 3 support – Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems. Responsibilities • Must be able to install, configure, and test all core applications and utility software products such as MS Office, Java, Adobe, Flash, anti-virus, backup software, MS Updates, QuickBooks, etc., • Additional support capabilities are basic Active Directory support (password resets and group modifications/permissions), network printing, antivirus (Symantec, Webroot, Trend & AVG), network shares, wireless, Exchange (password reset and account creation), Office365, connectivity, hardware performance, etc. Basic IP configuration and smart phones., • This role also handles NOC-type activities such as handling recurring alerts for failed backups, hardware issues, service outages, and also responsible for regular maintenance for contract customers, including patching, checking anti-virus status, checking backups, etc., • Responsible for managing tasks in appropriate service management systems (ConnectWise and Kaseya), open call reporting and various reporting/updating requirements as assigned., • Must maintain all necessary and required technical certifications, based on business needs., • Adhere to guidelines pertaining to security of assets and proprietary information. Study and comply with the codes of business conduct, proprietary information and copyright guidelines, rules of ethics and other directives outlined in the ETS Employee Guide., • Perform other customer service related tasks., • A High School diploma or equivalent. College degree, A+, Network+, MCP, VMWare, MCSA, CCENT a plus., • Minimum of 5 years of experience with an extensive amount of MSP-specific work, • Experience troubleshooting and supporting computer systems and working with technical and non-technical end users., • Excels in fast-paced environments and is able to effectively multitask., • Attention to details and accuracy a must. * Strong written and verbal communication skills., • Quality is a MUST as is the ability to organize and prioritize using a help desk ticketing system., • Must have experience with ConnectWise PSA and Kaseya RMM Company Info: Website Oceancomputer.com Headquarters Matawan, NJ Size 25 to 50 employees Founded 1985 Type Company – Private Industry Information: Technology Company DescriptionWe've seen a lot in our 40+ years. Ocean Computer Group is a managed service provider (MSP) primarily focused on solving business challenges. That means we take the time to understand your unique operating environment, and we leverage our experience and expertise to prescribe the best solution to your challenges. Our customers range from single office environments with dozens or hundreds of employees to regional offices and multiple locations that support thousands of employees across many locations. Our Public Sector customers span all K-12, Higher Ed, County and Municipality customers in NJ. And we can scale from specific project and integration projects to compete design, implementation and management of complex infrastructures. Our people make the difference.We've seen a lot in our 40+ years.\r\nOcean Computer Group is a managed service provider (MSP) primarily focused on solving business challenges. That means we take the time to understand your unique operating environment, and we leverage our experience and expertise to prescribe the best solution to your challenges.\r\nOur customers range from single office environments with dozens or hundreds of employees to regional offices and multiple locations that support thousands of employees across many locations. Our Public Sector customers span all K-12, Higher Ed, County and Municipality customers in NJ. And we can scale from specific project and integration projects to compete design, implementation and management of complex infrastructures.\r\nOur people make the difference.

Job Description About the Role: As a HVAC Service Technician, you will be responsible for installation, maintenance, and repair residential HVAC systems. You will also be responsible for diagnosing and troubleshooting systems. Key Responsibilities: • Perform installation, maintenance, and repair of residential HVAC systems, including heating, cooling, and ventilation equipment., • Diagnose and troubleshoot HVAC system issues to identify the root cause of malfunctions and recommend effective solutions., • Conduct regular inspections and preventative maintenance to ensure optimal system performance and identify potential problems after they escalate., • Install, repair, or replace components, such as compressors, motors, fans, thermostats, filters, and ductwork., • Collaborate with team members to coordinate work schedules, prioritize service calls, and efficiently complete assignments., • Communicate with customers in a professional and courteous manner, addressing their concerns, explaining repair options, and providing recommendations for system improvements., • Accurately document service activities, including equipment status, repairs performed, parts used, and time spent on each job., • High school diploma or equivalent., • Proven experience as a Residential Service HVAC Technician or similar role., • Valid HVAC technician license/certification., • Strong technical skills and proficiency in diagnosing and repairing residential HVAC systems., • Solid knowledge of HVAC codes, regulations, and safety standards., • Excellent problem-solving and troubleshooting abilities., • Exceptional customer service and communication skills., • Ability to work independently and efficiently manage time and workload., • Physical stamina and the ability to work in various weather conditions and confined spaces., • Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships., • Exceptional problem-solving and conflict resolution abilities to improve things both big and small., • Highly organized, ability to act quickly while still having attention to detail., • Core values that we live every day – not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics, • Performance Pay directly tied to results – Get what you deserve, • Benefits you will use – Full medical, dental, and vision packages including fully employer paid options, • Secure your financial future – 401(k) with company match, • Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of institutional investors, • We invest in your future – leadership training that directly results into bigger career opportunities We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. LSP is guided by three core values – winning together, performance over politics, and today not tomorrow. LSP is backed by Gridiron Capital, a private equity firm specializing in middle market facilities services companies. Legacy Service Partners is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.

Job DescriptionOn-Site IT Support Professional. Job Description: Frier Levitt, LLC, a boutique Healthcare Law firm is looking for an on-site IT Support Technician to provide IT support and assistance to employees in both our Pine Brook, NJ and New York City Offices. The onsite support responsibilities will perform both local, hands-on support as well as remote support and will occasionally be responsible for hands-on support for other IT teams for installation, troubleshooting and maintenance of infrastructure equipment (servers, routers, switches, etc. at the assigned location(s). The remote support responsibilities will support end users in our Long Island, NY office and of and home/out of state users.Job Responsibilities: • Support and maintain Windows 10 desktop environment • Providing on-site and remote resolution of common desktop computing issues (PC and Mac) and acting as local enforcement for the non-automated IT security policies.• Configuration and support of printers in a Windows network environment • Provide training to all staff on new hardware and software when required. • Resolving escalated and Executive Service Desk tickets in a timely manner.• Support and troubleshooting of common desktop applications to include, but not limited to: Microsoft Office Suite, McAfee hard drive encryption, Antivirus and Host Intrusion Prevention, Adobe Acrobat, and Microsoft Office• Perform remote desktop support utilizing remote assist applications (Lync, Bomgar, etc.)• Document & follow processes, procedures, knowledge articles related to support environment • Perform server & network equipment maintenance and basic troubleshooting and maintain site documentation. • Supporting technical and non-technical stakeholders and accommodating a rapidly growing team. • Hardware and software asset management. • Staff onboarding and off-boarding, including machine imaging and account creation/configuration.Required Qualifications: • Bachelor's degree and 2+ years of desktop support experience in a legal/professional services environment. Additional years of related experience will be considered in lieu of a Bachelor's degree. • Prior experience should include supporting Windows 10 desktop environment and other common desktop applications such as MS Office Suite, McAfee hard drive encryption, Antivirus and Host Intrusion Prevention, Endpoint backup software, Adobe Acrobat, and Microsoft Office• Ability to identify common user experience issues and analyze root causes, delivering and implementing viable solutions at scale.• Proficiency with Single Sign-On and Multi-Factor authentication.• Experience with some of the following: MAC & iOS devices , NetDocuments, ZAC/Zultys Mobile Applications, Center Base

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description The Customer Success Specialist (CSS) is responsible for developing best-in-class relationships with new customers and existing customers. The CSS effectively transitions new customers through their system startup / implementation phase to account management and relationship building with clients. The CSS proactively engages customers to ensure a seamless adoption of the Pereless Talent Platform and mitigate any issues arising from implementation and daily usage with top notch professionalism. The CSS needs to work with internal development to ensure awesome customer experience. The CSS reports to the Sr. Management Engagement. • Ensures that business is conducted with integrity and professionalism at all times that align with Pereless' top-notch customer services core value and mottos., • Develops as a trusted advisor to new customers through the development of exceptional relationships building with new or existing internal stakeholders within a customer base, • Schedules training sessions to new customers or new users to ensure the effective implementation of Pereless products., • Follows and Enhance current processes and procedures to ensure consistency with up most professionalism., • Monitors new client progress through the adoption, engagement and drip campaign, • Proactively engages with new clients/users to determine ongoing satisfaction., • Serves as a primary point of escalation for issues identified by the customers or through system implementation., • Tracks technical escalation issues to development and support team to ensure timely, accurate and positive resolutions., • Maintains accurate and current records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken through the CRM tools. • Must be a team player and willing to work with clients and internally to solve issues., • 1-3 years of B2B client success or account management experience with SasS or HR area., • Proven track record of client success and consistently exceeding KPIs, revenue targets, and company goals, • Excellent communication, interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs to the development team., • Have a competitive edge and thrive in a fast-paced team environment., • Ability to problem solve, adapt, and grow quickly to ensure client's success.