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  • J & A, INC.
    Technical Support Specialist
    Technical Support Specialist
    hace 3 días
    $26–$30 por hora
    Jornada completa
    New York

    We are seeking a dedicated Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a crucial role in providing technical assistance and support to our customers. This position offers the opportunity to work in a dynamic and fast-paced environment where your problem-solving skills will be put to the test. Responsibilities: Respond to customer inquiries and provide technical support via phone, email, or chat Troubleshoot technical issues and provide timely solutions Document and track customer issues to ensure timely resolution Collaborate with internal teams to escalate complex technical problems Assist in the testing and implementation of software updates Requirements: Bachelor's degree in Computer Science or related field Proven experience in technical support or help desk roles Strong knowledge of operating systems, networking, and hardware Excellent communication and problem-solving skills Ability to work independently and as part of a team Benefits: Competitive salary and benefits package Opportunity for professional growth and development Collaborative and inclusive work environment Flexible work schedule

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  • Bethesda Family Dentistry
    Claims Processing Help Desk Associate
    Claims Processing Help Desk Associate
    hace 28 días
    $23–$42 por hora
    Jornada completa
    Manhattan, New York

    Join our team as a Claims Processing Help Desk Associate, where you will play a vital role in supporting our customers with their claims inquiries and issues. As a full-time member of our organization, you will thrive in a dynamic work environment, leveraging your analytical skills and customer service expertise to elevate the client experience. Your contributions will ensure that the claims processing function operates smoothly, positively impacting both our customers and the overall efficiency of our services. Key Responsibilities Assist customers with claims-related inquiries and provide appropriate solutions or guidance. Process, review, and manage claims documentation to ensure accuracy and compliance. Utilize analytical skills to troubleshoot claims processing issues effectively. Maintain comprehensive records of all customer interactions and claim statuses. Collaborate with team members to resolve complex claims and enhance service delivery. Provide technical support and guidance to customers regarding claim submissions and follow-ups. Contribute to the continuous improvement of claims processing procedures and best practices. Required and preferred qualifications High school diploma or equivalent required; further education is a plus. 1-2 years of experience in customer service or claims processing preferred. Proficient with Microsoft Office Suite and claims processing software. Strong problem-solving abilities with attention to detail. Excellent communication and interpersonal skills. Ability to multitask and work effectively in a collaborative environment. We pride ourselves on fostering a supportive company culture that values growth and development among our employees. Our modern workplace model includes an array of benefits, including competitive compensation, health insurance, and opportunities for professional development. You will have the chance to enhance your skills while contributing to our customer-centric mission. Our team structure encourages cross-functional collaboration, allowing you to interact with various departments and build strong working relationships. You will report directly to the Claims Processing Manager, ensuring clear communication and alignment with departmental goals. Together, we strive to create a positive and efficient claims processing experience for our customers.

    Sin experiencia
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  • PDI
    CNC Machinist - 1st Shift
    CNC Machinist - 1st Shift
    hace 2 meses
    $65000–$75000 anual
    Jornada completa
    Orangeburg

    Driven by a commitment to research, quality, and service, PDI provides innovative products, educational resources, training, and support to prevent infection transmission and promote health and wellness. Encompassing three areas, our Healthcare, Sani Professional and Contract manufacturing divisions, we develop, manufacture, and distribute leading edge products for North America and the world. We have several locations across the US and are looking for new Associates to join our team! POSITION PURPOSE Responsible for fabrication and assembly of new machines and repaired parts and equipment designed and built to NY Engineering department. Ensures proper function of equipment and parts when released to Production department. ESSENTIAL FUNCTIONS AND BASIC DUTIES • Fabrication and assembly of fixtures and components for our packaging and related equipment., • Supports and assists Production department with technical expertise., • Responsible for repair and maintenance of production machine parts on an as required basis., • Assists Production and Maintenance departments with repair of equipment., • Makes necessary repairs to damaged or worn production equipment parts., • Continually seeks improvements in the fabrication process as well as the production machinery., • Supports a regular and consistent clean-up time on a weekly basis., • Supports Liquid dept. and Warehouse with repair to damaged equipment. PERFORMANCE MEASUREMENTS • The ability to work with blueprints, • Knowledge of CNC machine operation., • Knowledge of feature cam., • To assemble machinery and machine components., • Knowledge to use all of the machine shop tools to complete parts for fabrication. QUALIFICATIONS • To perform his function with minimal supervision from the engineering manager and mechanical engineer. EDUCATION/CERTIFICATION: • Trade School Diploma REQUIRED KNOWLEDGE: • Basic math skills, • Bearing fitting and blue print reading, • Welding, drilling & tapping, • Setup and drawing using feature cam of CNC milling machines, • Setup and operation of CNC lathe, • Setup and operation of conventional lathe, • Setup and operation of conventional Milling machine, • Surface grinders, • Cutting & bending sheet metal, • Torque settings of various fasteners, • Shop safety, • 5 years’ experience in parts fabrication, assemble, of machinery and parts using all the aforementioned equipment. SKILLS/ABILITIES: • Must be able to move bilaterally right and left, • Must be able to stand for up 7 hours per/day, • Must be able to walk continuously to service machinery, • Must be able to bend, squat, kneel as needed, • Must be able to lift up to 50 pounds, • Must be steady on the foot, • Must be able to handle and grasp up to 50 pounds WORKING CONDITIONS • No hazardous or significantly unpleasant conditions SALARY RANGE • $65,000 - $75,000, plus bonus PDI is pleased to offer a comprehensive and affordable benefits program to our associates, which includes: • Medical & prescription drug coverage, • Dental / Vision plan, • 401(k) savings plan with company match, • Basic and supplemental life insurance, • Flexible Spending Accounts (FSAs), • Short- and long-term disability benefits, • Health Advocacy Program / Employee Assistance Program (EAP) Many other voluntary benefit plans such as: Legal assistance, critical illness, hospital indemnity and accident coverage, discounted home/auto/rental insurance, employee discounts and pet insurance. At PDI, we are also committed to helping our associates maintain a healthy and sustainable work/life balance and are proud to provide: Sick leave, generous vacation and holiday time, paid parental leave, summer hours, flex place/flex time options.

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