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Job DescriptionCompany Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are seeking a highly experienced Senior Conversational AI Solutions Architect & Strategist for a fixed-term consulting engagement of 2.5 to 3 months, requiring a minimum commitment of 20 hours per week to lead the assessment and strategic definition for a mission-critical, next-generation AI product line. You will drive a definitive recommendation on the "how" and "if" of building a core AI Receptionist solution, defining both the optimal microservice architecture and the successful Go-to-Market (GTM) strategy. This role requires a unique blend of deep expertise in modern Conversational AI technologies (e.g., LLMs, NLU, TTS) and a strong business acumen to architect a winning solution blueprint and roadmap. Responsibilities: • Lead Strategic Assessment: Conduct a comprehensive assessment to deliver a definitive recommendation on an "all-in build" versus an "Integrator-Architect" hybrid model for core AI components., • Microservice Architecture Definition: Perform a detailed "build-vs-partner" analysis for key microservices, including Intent Recognition, Task-Oriented Actions, Real-time Sentiment Analysis, and branded Voice/Language Services., • Cloud Strategy & Analysis: Conduct a comparative analysis of primary cloud providers (GCP, AWS, Azure) to recommend the optimal platform for hosting specialized, low-latency AI and conversational workloads., • Platform Integration: Define the API-first architecture and integration plan required for the AI to execute external actions (e.g., CRM updates, Directory Integration, presence routing)., • Architectural Gap Analysis: Identify core architectural changes needed within existing platform infrastructure to meet the real-time, low-latency demands of the new AI product., • Product & GTM Strategy: Define the market fit, conduct User and Buyer Persona Analysis (including white-label reseller models), and propose the final packaging and pricing strategy (e.g., "AI-Premium" SKUs)., • Executive Deliverables: Synthesize all findings into a comprehensive report, including a Microservice Architecture Blueprint, a detailed "Build vs. Partner" decision matrix, and a clear, phased 18-month strategic roadmap., • Stakeholder Management: Plan and lead high-level kickoff meetings, detailed technical workshops, and executive roadmap presentations.Qualifications, • 5+ years of experience in Solutions Architecture, Technical Strategy, or Management Consulting focused on cutting-edge software products., • Expertise in Conversational AI: Deep understanding of the architectural components required for modern AI Agents, including Intent Recognition, multi-turn dialogue management, and real-time voice services (TTS/ASR)., • Architecture Design: Proven experience defining and detailing microservice architectures, including API integration strategies (A2A/API-first) and managing complex, distributed systems., • Cloud Agnostic Strategy: Experience conducting comparative analysis and making formal recommendations on optimal cloud infrastructure (e.g., based on specialized AI services available in GCP, AWS, or Azure)., • Product Strategy: Experience defining market fit, conducting persona analysis, and contributing to GTM, packaging, and pricing strategies for new technology products., • Communication: Exceptional ability to synthesize complex technical findings into clear, executive-level presentations, reports, and roadmaps., • Direct experience with or knowledge of the architectural components used in the current AI Agent stack (e.g., LangChain, real-time voice and synthesis APIs)., • Background in Unified Communications (UCaaS), Contact Center (CCaaS), or enterprise telephony/call routing systems., • Experience structuring product offerings for a reseller/Managed Service Provider (MSP) channel model., • Familiarity with the technical challenges of real-time language translation or voice cloning. Additional Information We offer: • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth., • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program., • Work From Anywhere Culture: make the most of the flexibility that comes with remote work., • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities., • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries., • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.

Job DescriptionDescription: Customer Marketing Manager- Full Time Position Overview: Are you a relationship-driven marketer who finds energy in connecting data, storytelling, and guest experience? Do you love turning insights into meaningful moments that inspire people to return again and again? The Springs Resort is looking for a Customer Marketing Manager to lead lifecycle and CRM marketing. This role is equal parts strategist and connector: someone who understands how to use guest insights, segmentation, and automation to build emotional loyalty and drive revenue. Working closely with property marketing teams, you’ll help shape how our guests stay engaged before, during, and long after their visit. WORK ENVIRONMENT & SCHEDULE • Status: Full-time, Exempt, • Compensation: $80,000–$95,000 annual salary, • Eligible for: Benefits + Annual Performance Bonus, • Lead CRM and lifecycle programs to deepen guest relationships, drive repeat visitation and grow revenue, • Design and execute audience segmentation, personalized journeys, and automated campaigns across email, SMS, and digital channels., • Translate guest sentiment, NPS, and survey data into strategies that improve satisfaction and loyalty., • Partner with property marketing specialists to align storytelling and offers that reflect each resort’s unique experience., • Work with Brand and Creative teams to develop campaigns that express the emotional value of geothermal wellness., • Manage CRM platforms (HubSpot, Revinate, or equivalent) to deliver automated, insight-driven communication., • Collaborate with analytics teams to measure performance, conversion, and guest lifetime value., • Enhance first-party data capture and audience accuracy across digital and on-site touchpoints., • Support rollout of new loyalty and membership programs across the Brand portfolio., • Partner on cross-property guest retention, value-driver studies, and customer research., • 5–8 years of experience in CRM, loyalty, or customer marketing; hospitality or wellness background preferred, • Proven success building lifecycle marketing frameworks — from acquisition through retention and reactivation., • Skilled in CRM systems (HubSpot, Revinate, Salesforce, or similar) and analytics platforms., • Database management knowledge and experience, • Experience integrating CRM data with digital ad platforms (Meta, Google, programmatic) to improve targeting and remarketing efficiency., • Analytical mindset with deep comfort in data interpretation - can connect CRM metrics (LTV, retention, churn, conversion) to marketing ROI. Ability to distill data into meaningful insights and tell a story., • Experience collaborating with technology or data teams on CDP, customer data lakes, or CRM integrations (API, LiveRamp, etc.)., • Strong understanding of guest or customer segmentation models, including psychographic and behavioral analysis., • Excellent cross-functional communicator, skilled at influencing brand, creative, operations, and executive teams., • Comfortable working in an entrepreneurial environment - can balance strategy and hands-on execution. Results driven., • Passion for wellness, hospitality, and human-centered marketing, with an intuitive sense of what drives emotional loyalty., • Full Time: 40-45 hours per week, • Hourly Range: $80k-95k DOE, • Schedule: Primarily weekday hours with occasional evening/weekend support for campaigns or project deadlines, • Work Mode: Hybrid

Job Description We are looking for a Lead Information Security Architect who will be responsible for developing and maintaining a comprehensive information security architecture program and representing information security requirements for all technology solutions and business processes covering multiple technical disciplines, such as systems & networking infrastructure, DevOps, security, business applications, cloud security, and data architecture. The role oversees cybersecurity for our company's digital products, including software, firmware or products that contain code. This includes implementing a product security program designed to address cybersecurity across all stages of the product life cycle. This role identifies and oversees the mitigation of technical and operational threats; analyzes the security, supportability, and feasibility of new technology; and ensures conformance with regulatory guidelines and industry best practices. This position requires an extremely high level of analytical problem-solving skills to diagnose and resolve complex technical issues in addition to superlative process management and communication skills. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. To be Successful in this Role • Develop an architectural vision to support the continued growth of the product suite, • Working knowledge of Data Security Best Practices: At Rest, In Flight, In Use, • Experience with privacy-enhancing technologies and encryption techniques., • Working knowledge of cloud security architecture strategies, frameworks, and reference models, • Proven ability to develop effective partnerships with senior management and peer organizations. Must be able to explain technical concepts and problems to nontechnical senior executives, • Ability to build Risk Models and analyze security weaknesses in complex technology deployments., • Provide security expertise and direction on projects related to cloud architecture and design, implementation, maintenance, governance, and risk management, • Work with governance teams to establish automated processes and best practices for AWS, Azure IAM policies, roles, identity federation, etc., • Conduct automated (preferred) or manual security validation of cloud templates and/or cloud infrastructure, • Collaborate with business units and corporate partners to ensure they build solutions consistent with the organization's policies, programs, architectural recommendations, and information security standards, • Develop, establish, enforce, and sustain the Information Security Architecture, including standards and guidelines for infrastructure solutions and technologies, integration methodologies and practices, development processes, hardware platforms, and enterprise data design., • Partner with stakeholders in building and implementing a robust, scalable, and agile information security architecture, • Partner with stakeholders in assessing the IT application & infrastructure portfolios today and design and execute the future state strategy to meet business objectives going forward., • Make recommendations on the strategic use of technology for leveraging business results and work with stakeholders to incorporate these recommendations into appropriate roadmaps and life cycle plans., • Anticipate and ensure alignment with long-term business requirements, ensuring identified change is reflected in the appropriate roadmaps, providing thought leadership both internally and externally, • Minimize the number of architectural components and total cost of ownership while maintaining maximum of functional flexibility, reliability, and security., • Must be able to balance the role of strategist with urgency while simultaneously managing and delivering results in a growing and fast-paced environment., • Must demonstrate the ability to manage via influence and have the credibility and interpersonal skills to become respected as a thought leader. Must be capable of articulating pragmatic, sensible, and simple solutions while executing across multiple business and technical perspectives., • Act as a role model for service mentality, building long-term relationships with key internal customers and stakeholders, while remaining receptive to the customer's needs, • Facilitate and steward the documenting of the architecture design and analysis work, including the capture and mapping of the relationships between architecture components. You Will Have • 8+ years’ experience dedicated to information security architecture required with expert knowledge in building defense in-depth reference architecture, • Required industry security certification (e.g., CISSP, CISM, CISA, CCSP, etc.), • Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure, and operations., • Knowledge of business ecosystems, SaaS, infrastructure as a service (IaaS), platform as a service (PaaS), SOA, APIs, open data, microservices, event-driven IT and predictive analytics., • Hands-on experience with Cloud Technologies AWS, Azure & GCP, • Good understanding of security management solutions, including IDS, IPS, SIEM, Vulnerability Scanning, Denial of Service, and Continued Compliance, • Experience with attacks and mitigation methods, with experience working in two or more of the following: Network protocols and secure network design; Operating system internals and hardening (e.g. Windows, Linux, OS X, Android); Web application and browser security; Security assessments and penetration testing; Authentication and access control; Applied cryptography and security protocols; Security monitoring and intrusion detection, Incident response and forensics; Development of security tools, automation or frameworks, • Experience in managing and contributing to incident response, • Extensive experience in developing strategic information security plans, including the development of baseline security standards, information system hardening guides, and information security requirements documentation., • Excellent analytical skills, organizational, time management, and problem-solving skills are essential.is work, including the capture and mapping of the relationships between architecture components.

Operating Unit is a newly formed, industry-focused team of sales professionals dedicated to helping customers achieve their strategic goals through Microsoft's solutions. Applies expertise (deep expertise across few accounts or broad expertise across many accounts) and thought leadership to identify