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  • Retail Sales Associate | Full-Time, Onsite | Monday–Friday, 9 AM–5 PM
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    Retail Sales Associate | Full-Time, Onsite | Monday–Friday, 9 AM–5 PM
    2 days ago
    $17–$19 hourly
    Full-time
    Manhattan, New York

    About the Role Are you passionate about the latest tech trends? Do you enjoy connecting with diverse individuals? If so, a career as a Retail Sales Representative might be perfect for you. Join our team, a company renowned for delivering exceptional retail and customer experiences to Fortune 500 clients, and thrive in a fast-paced environment. We embrace diversity and encourage candidates from all backgrounds, especially those fluent in Korean, Chinese, Spanish, or Russian, to apply and help us better serve our multicultural communities. Responsibilities • Create a welcoming and friendly environment for all customers visiting or contacting the office., • Understand customer needs and suggest technology solutions that suit their lifestyle., • Achieve and exceed monthly sales goals by assisting both new and existing customers with devices, plans, upgrades, and services., • Engage in local outreach and participate in community initiatives to attract new business., • Support daily store operations, including opening and closing procedures, cash handling, and inventory management., • Ensure all transactions are completed accurately and efficiently in line with company policies., • Maintain a clean, organized, and inclusive store environment., • Assist with activations, bill payments, equipment replacements, accessories, and service changes., • Share valuable customer insights with the team to enhance the overall customer experience., • Contribute to additional tasks or projects as needed. Qualifications • Minimum of 6 months of experience in customer service or retail., • Friendly, energetic, and customer-focused attitude., • Strong communication and relationship-building skills., • Flexibility to work nights, weekends, and holidays as required., • High school diploma or GED., • Bilingual skills are a strong advantage, particularly in Korean, Chinese, Spanish, or Russian., • Ability to stand for extended periods and lift up to 25 pounds. What We Offer • Competitive hourly pay with commission opportunities., • A collaborative and supportive team environment., • Opportunities for growth within a company that partners with major Fortune 500 brands., • A workplace that values inclusivity, diversity, and genuine human connection. Send your resume to m • a • r • q • u • e • z • . • e • l • e • n • a • . • h • r • @ • g • m • a • i • l • . • c • o • m

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  • Support Engineer
    Support Engineer
    2 days ago
    $70000–$80000 yearly
    Full-time
    Hackensack

    Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES • Develop and maintain knowledge of client networks, • Work directly with clients to provide reactive technical support, • Support Desk Scheduling, • Identify trends and underlying technology issues impacting tickets per endpoint (TPE), • Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations, • Keep manager informed of issues that may impact the organization, • Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning., • Implement DATA "Company Way", • Implements & helps define best practices, • Handle every ticket with a business first mindset, • Own every ticket to completion even when escalating in necessary, • Proven ability to set and manage client expectations, • Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings., • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively., • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations., • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Able to normalize the tech jargon when communicating with clients in a professional way, • Skills And Experience:, • 5 plus years of experience in network / IT systems and troubleshooting steps, • Experience with helpdesk/desktop support, • Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams, • Experience with Windows Server, Active Directory Management, Group Policy, Etc., • A general understanding of TCPIP, DNS, DHCP, and RADIUS, • Hands on experience with virus, spyware, and malware removal, • Network troubleshooting skills, • Experience installing and supporting Microsoft Office Suite, • Experience in Firewall, Spam Filtering, AV and other security tool management

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  • Operations Manager
    Operations Manager
    1 month ago
    $24–$30 hourly
    Full-time
    Brooklyn Navy Yard, Brooklyn

    We are a clean tech as a service company working with world-famous names in multiple industries, providing environmentally preferable cleaning, maintenance, sanitizing and disinfecting products and technologies. Our program eliminates large volumes of plastic, toxic chemicals and carbon emissions to mass consumers in our space and has a beneficial, triple bottom line impact. Our disruptive and innovative model has captured the attention of some of the biggest names in business. Our company is a certified B Corporation; a values-based, mission-driven business that operates according to the principles of sustainability and integrates these into daily decision making and sales. We provide a dynamic, open, exciting work environment providing many opportunities to learn new elements of business and sustainability. Communication is the key to happiness for us and we thrive on employee questions, suggestions, and feedback. We have an immediate opening for a Operations Specialist manager position, with possible remote working days as an Operations Specialist with an opportunity to advance, whose primary responsibilities include: • Work & communicate with equipment and parts vendors, • Processing parts & service requests from field techs & customers, • Ordering parts and equipment, • Receiving parts orders into inventory, • Manage Equipment inventory levels & par stocks at HQ and around the U.S., • Shipping and tracking orders, • Track shipments, • Assist with fulfillment and receiving teams, • Using company’s CRM - customer, service & parts tracking software, • Eager, team player, • Strong computer skills in Google suite, Microsoft office, • 1 year Customer Service or Operations experience - preferred, • Strong attention to detail, • Bilingual English/Spanish preferred, • $55K to $60K per year, with salary review in 6 months, • Health Benefits after 3 months, • 15 days PTO

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