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Job Description Eminence Home Care is seeking a dedicated HR Administrative Generalist to support our human resources and administrative functions. This role is essential in ensuring smooth recruitment, onboarding, and day-to-day office operations, while fostering a positive and compliant work environment. Compensation: $18 -$21/hr Schedule: Monday - Friday, 9:00 AM - 5:00 PM Location: 7 Glenwood Avenue, Ste 412, East Orange, NJ 07017 Key Responsibilities • Assisting with recruitment and onboarding process by assisting home health aides with applications, troubleshooting issues, and ensuring all onboarding materials are submitted accurately and on time., • Greeting and welcoming visitors while providing professional and friendly customer service., • Answering and directing incoming calls, taking messages, and providing information as needed., • Managing and maintaining the reception area to ensure it remains clean, organized, and welcoming., • High school diploma or equivalent required., • Previous experience in administrative support, HR, or recruitment, preferably in healthcare or home care settings., • Knowledge of home care industry standards, regulations, and documentation practices is a plus., • Strong organizational and multitasking skills, with the ability to prioritize effectively in a fast-paced environment., • Health, Vision, Dental Benefits, • CVS Virtual Care: Accessible Care, when and where people need it , includes Mental Health Counseling, • Teladoc- 24/7 Doctor Support (phone or video), • Voluntary Life Insurance, • Critical Illness, Group Hospital Indemnity, Accident Insurance, • LegalShield, • IDShield, • Pet Insurance, • Flexible Spending Account/Health Savings Account, • Commuter Benefits, • Employee Assistance Program/Health Concierge Services About Us: Our mission is to provide and restore client dignity and independence in their homes through individualized care plans in an effort to reduce caregiver role and stress on family members while avoiding nursing homes and assisted living facilities. Eminence Home Care, an affiliate of Ultimate Care, is a licensed home care provider located in Connecticut, Maryland, New Hampshire, New Jersey & Pennsylvania. We offer comprehensive home care services where we lead with our hearts to offer top quality and empathetic home care services. Why Work for Us? At Eminence Home Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement! At Eminence Home Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles! Eminence Home Care is an equal opportunity employer committed to non-discrimination in hiring, valuing qualifications over factors such as race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, and sexual orientation. Eminence Home Care is dedicated to providing reasonable accommodations for individuals with disabilities and disabled veterans to foster an inclusive and accessible work environment. If you require accommodation, please inform us Eminence Home Care does not accept resumes from unsolicited search firms nor recruiters.

Job DescriptionSchool & District Partnerships Lead Company: Knowledge Road Education Department: Accounts & Business Development Employment Type: Full-time Compensation: $20–30/hr + commission opportunities About Knowledge Road Education Knowledge Road Education is dedicated to providing high-quality therapy and educational support services to schools and families throughout our community. We specialize in SETSS (Special Education Teacher Support Services), Speech Therapy, Occupational Therapy, and Counseling services. Additionally, we offer ABA therapy through insurance partnerships to support families in need of these essential services. Position Overview We’re seeking a School & District Partnerships Lead who thrives at the intersection of customer success and business development. In this role, you’ll build lasting relationships with schools and districts while ensuring current partners are supported, engaged, and satisfied. Your time will be split between: * Supporting existing school partners through regular check-ins (virtual and in-person), ensuring families receive the services they need, and providing exceptional customer service. * Driving new growth opportunities by introducing Knowledge Road’s services to new schools, districts, and referral partners. This is a field-based position with flexibility and independence. You’ll visit schools, host virtual check-ins, attend meetings, and connect with education professionals who share our commitment to student success. Key Responsibilities Partnership Management & Client Success * Serve as the primary point of contact for assigned schools and districts. * Conduct regular in-person and virtual check-ins with school administrators, special education teams, and families. * Troubleshoot issues and ensure high satisfaction with Knowledge Road’s services. * Provide proactive communication, resources, and solutions to support school needs. School & District Partnership Development * Introduce Knowledge Road’s SETSS, Speech Therapy, OT, Counseling, and ABA services to new schools and districts. * Conduct outreach calls, schedule presentations, and facilitate both virtual and in-person meetings. * Build trust with administrators and staff to expand partnerships. * Maintain accurate pipeline records in the company CRM, ensuring clear tracking and follow-up. Family & Insurance Coordination * Support families in navigating insurance coverage for ABA therapy services. * Collaborate with insurance providers to facilitate approvals. * Build relationships with healthcare providers and community partners. * Ensure compliance and documentation accuracy for insurance processes. What We’re Looking For Required Qualifications * 2+ years in business-to-business sales, client success, or relationship management. * Strong communication and presentation skills across in-person and virtual settings. * Experience balancing both customer support and new business development. * Understanding of educational environments and special education services. * Reliable transportation and comfort with regular in-person client visits. * Familiarity with insurance or healthcare coordination. Preferred Qualifications * Previous experience working with schools, healthcare, or social services. * Knowledge of special education regulations and therapy services. * Existing professional network in education or healthcare. * Experience with insurance billing or Medicaid processes. * Background in ABA therapy or developmental services. Success Metrics * Establish productive relationships with 5+ new schools within the first 90 days. * Maintain satisfaction and strong engagement with all assigned school partners. * Develop partnerships with 3+ insurance providers within 6 months. * Maintain an active pipeline of 50+ prospective partners and referral sources. * Achieve quarterly goals for new referrals, renewals, and revenue growth. Compensation & Benefits * Competitive hourly rate: $20–30 (based on experience). * Performance-based commission structure with growth potential. * Mileage reimbursement for business travel. * Company-provided laptop and mobile phone. * Generous paid time off policy. * Professional development opportunities and training budget. Why Join Our Team? At Knowledge Road Education, you’ll be part of a mission-driven organization that makes a real difference in children’s lives. You’ll play a dual role: ensuring our current school partners feel supported and valued, while also helping us reach new communities in need. This is a chance to build meaningful relationships, grow your career, and drive impact across education. How to Apply We’d love to hear from you! Please submit your resume along with a brief note about your sales or client success experience and your interest in working with schools and families. Share examples of how you’ve built strong relationships and balanced customer service with new business growth. Knowledge Road Education is an equal opportunity employer committed to creating an inclusive environment for all employees.

Job Description The Regional Manager of Operations is responsible for managing relationships within active facilities and clients in the Staten Island & Queens areas, as well as tracking the productivity and effectiveness of assigned providers. This role involves some remote work but primarily focuses on fieldwork, visiting facilities and providers to manage relationships, drive territory growth, track metrics, and partner with our recruitment team to expand the region. Essential Job Responsibilities: Territory Growth • Drive clinically appropriate volume growth within the assigned region by increasing facility penetration, onboarding new SNF facilities, and expanding specialty service lines., • Present available programs and services to facility partners to ensure patients receive appropriate care., • Develop new business opportunities by establishing facility contracts and enhancing the scope and depth of services in existing accounts., • Build relationships with mental health facilities, SNFs, and AL facilities to generate new business. Quality Service • Deliver exceptional customer service to active facilities, promptly addressing concerns and conducting thorough evaluations., • Conduct in-person visits to assigned facilities at least once per quarter, maintaining a record of visits and communications., • Provide support to facilities by facilitating interface processes and promoting referral generation., • Collaborate with internal teams to communicate and address territory needs effectively. Provider Management • Monitor and manage provider productivity by tracking daily, weekly, monthly, quarterly, and annual RVU performance., • Collaborate with Clinical Operations to ensure aligned regional focus and goals., • Conduct monthly meetings (in person or virtual) with each assigned provider to review performance and provide support., • Interview and assess potential candidates for facility-based roles. Requirements • Bachelor's Degree, • Skilled nursing experience is required (social services, admissions, marketing, business development, etc), • Multi-site healthcare operations experience required · Benefits • Medical, Dental, & Vision, • 401k

Job DescriptionSalary: $28/Hour Are you ready to embark on an extraordinary journey, where your purpose is to empower and uplift others through education? We're seeking a passionate and dedicated individual to become a Human Capital Associate at Integration Charter Schools (ICS) and play a pivotal role in our vibrant learning community! About ICS Integration Charter Schools provide innovative pathways to college that fully integrate students with special needs. In building a family of associated schools that share this common mission, ICS strives to fill gaps in public education. The ICS network is composed of four schools located on Staten Island, New York. The guiding principles of ICS are teamwork, courage, community and integrity. We take these principles into the classroom to enrich our students learning experience. In addition to a rigorous academic curriculum, our social-emotional learning program plays a key role in fostering resilience, self-awareness, and interpersonal skills, preparing students for success both in and out of the classroom. We offer opportunities for students to earn college credits through partnerships with higher education institutions, allowing them to gain valuable experience and accelerate their academic journey. At Integration Charter Schools, we are committed to creating innovative educational pathways that meet the diverse needs ofevery learner. Our dedicated team ofpassionate educators, skilled instructional staff,andsupportive professionalswork together to cultivate an inclusive, enriching learning environment for our entire school community. Overview Integration Charter Schools is looking for passionate and creative human resources professionals to join our HR team. Were excited about HR professionals who are fired up about our inclusive program and commitment to serve all students of Staten Island. The Human Capital Associate will be isresponsible for managing the employee relations programs and providing strategic initiative support that aim to maintain a positive and productive work environment within ICS. Responsibilities Employee Relations • Advise staff on ICS policies and procedures related to employee relations, including disciplinary actions and performance management, • Conduct thorough investigations into allegations of harassment, discrimination, workplace misconduct, policy violations, and other employee concerns, gathering evidence and interviewing witnesses when necessary, • Maintain detailed records of employee relations issues, investigations, and actions taken, preparing reports for HR leadership to review, • Provide confidential counseling to employees regarding work-related issues, personal concerns, or career development, • Stay updated on employment laws and ensure that ICS adheres to legal requirements regarding employee relations, • Create engaging programs that will enhance the employee experience at ICS, • Work with the Human Capital team to create wellness programs that promote overall wellness for our staff, • Create mechanism for staff to provide feedback to HR team on their experience at ICS, • Conduct New Hire orientation as needed, • Assist with New Hire onboarding as needed, • Other tasks as assigned HRIS Management • Update ICS HRIS system with necessary updates when needed, • Audit HRIS system on a weekly basis to ensure that all information is accurate and up to date, • Run reports out of HRIS system as needed for HR and ICS leadership review, • Work with HRIS platform customer service team regarding issues and updates as needed, • Gather audit documentation for third-party audits related to benefits and payroll as needed, • Other tasks as assigned Recruitment • Enter job postings on ICS website, • Design and execute yearly recruitment strategy, • Lead recruitment efforts to expand talent pool for instructional and non-instructional roles, • Create talent pipeline network with colleges and universities, • Attend in-person and virtual networking events, • Attend in-person and virtual career fairs, • Manage hand-shake account, • Assist hiring managers with recruitment efforts as needed, • Assist instructional recruitment lead as needed, • Other tasks as assigned Additional Information • Tuition reimbursement, • Opportunity to be an integral part of our community, making a genuine difference and shaping the lives of our staff, • Students of ICS employees have access to after-care options, • Free parking on-campus, • Comprehensive benefits package that includes health, dental, vision and life insurance, a flexible spending account, paid time off, short- and long-term disability policy, commuter benefits, professional development opportunities and a 401(k)-retirement plan with an employer match of up to 3%, • Employees qualify for both NYS Teacher Loan Forgiveness and Public Service Loan Forgiveness, • Promotion of work-life balance to all staff members, • Teacher Residency Program, • Tuition-free Bachelors degree program through Monroe College Qualifications & Competencies • At least five years of human resources experience required, • At least two years of EEO/Employee Relations experience a plus!, • At least two years of recruitment experience is a plus!, • Excellent verbal and written communication skills, • Excellent interpersonal and counseling skills, • Expert knowledge of federal and state Equal Employment Opportunity laws, • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies, • Strong analytical and problem-solving skills, • Proficient with Microsoft Office Suite, Google Suite or related software., • Bachelor's degree, preferably in human resource management or related field or equivalent combination of education, training and experience, • SHRM Senior Certified Professional (SHRM-SCP) or SHRM Certified Professional (SHRM-CP) credential preferred Salary/Hours Monday-Friday - 3 DAYS PER WEEK 8AM-4PM/9AM-5PM $28.00/HR ICS is an Equal Opportunity Employer

Job DescriptionRo is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. As a Member Experience Operations Manager, you’ll lead and support a team of Customer Experience Leads and Coordinators who show up every day to care for our patients. You’ll coach and develop frontline leaders, keep a close eye on team performance, and ensure we’re meeting our service goals — whether the work is happening in-house or with our trusted BPO partners. More than anything, you’ll help create an environment where teams feel supported, empowered, and proud of the care they deliver. You’ll bring a mindset of thoughtful, scalable operations — helping us work smarter by streamlining workflows, improving processes, and using tools like CRM platforms, automation, and AI to enhance support without losing the human connection. You’re someone who uses data not just to measure outcomes, but to understand people — turning insights into meaningful actions that improve both the patient experience and the day-to-day lives of your team.What You'll Do: • Lead, coach, and develop a group of CX Leaders who manage frontline teams - with a particular focus on performance, consistency, and growth across our BPO and offshore partners, • Own team performance, health, and staffing alignment across all support sites - ensuring BPO teams are set up for success and operating to Ro’s standards, • Design and implement scalable workflows, SOPs, and knowledge tools that ensure consistent, high-quality support across internal and external teams, • Partner closely with BPO leaders to drive accountability, calibrate on coaching and QA expectations, and embed a culture of continuous improvement, • Collaborate with QA, Capacity Planning, and Strategy teams to identify performance gaps and lead targeted, data-driven interventions, • Use tools like Zendesk, macros, automations, and chatbots to streamline operations - optimizing for efficiency without losing the human touch, • Analyze performance data regularly across volume, quality, satisfaction, and efficiency - identifying trends and proactively addressing risks, • Champion the voice of the patient by partnering with Product, Pharmacy, and Engineering teams to surface insights and improve the end-to-end experience, • Lead change management efforts - including structured rollout plans, documentation, training, and coaching - to drive adoption across distributed teams, • Foster a high-trust, performance-driven culture where frontline teams feel supported, empowered, and deeply connected to Ro’s mission - regardless of locationWhat You’ll Bring to the Team:, • 5+ years of experience within customer support, patient experience, or service operations, • 2+ years working with or managing BPO/offshore support partners (required), • 1+ year of people management experience with a track record of developing others, • Hands-on experience with CRM or customer communications platforms — macros, automations, and AI integrations, • Strong data fluency — comfortable analyzing dashboards, creating reports, and connecting performance metrics to action, • Experience implementing standardized workflows, SOPs, and scalable process improvements, • Excellent cross-functional collaboration and communication skills, • Ability to thrive in a fast-paced, fast-growth environmentWe've Got You Covered:, • Full medical, dental, and vision insurance + OneMedical membership, • Healthcare and Dependent Care FSA, • 401(k) with company match, • Flexible PTO, • Wellbeing + Learning & Growth reimbursements, • Paid parental leave + Fertility benefits, • Pet insurance, • Student loan refinancing

Job Description About Westman Atelier A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that ‘luxury’, ‘efficacy’ and ‘clean’ can be synonymous with exceptional makeup. • A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper’s Bazaar. Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted “second-skin approach” to makeup, resulting in naturally beautiful, radiantly amplified skin. Position Summary Westman Atelier is seeking a Clean Beauty Concierge representative who will serve as a virtual brand ambassador and the face of Westman Atelier’s client experience. This role is responsible for delivering an exceptional and bespoke level of care, supporting our digital services. With a deep knowledge of our high-performance, skin-loving formulations, the Clean Beauty Concierge team is dedicated to building client loyalty through meaningful interactions and expert product guidance. Responsibilities: • Conduct one-on-one video consultations tailored to each client’s unique needs, skin type, and lifestyle., • Deliver exceptional, high-touch service that reflects Westman Atelier’s brand and aesthetic standards., • Provide expert guidance on product recommendations and shade matching by replying to inquiries via email, text, and live chat., • Partner with the Ecommerce team in the execution of new digital services, virtual events, and support ongoing ad-hoc support., • Act as a trusted resource for clients navigating our catalog of clean beauty products., • 2-3+ years of experience working directly with clients in beauty, retail, or luxury services., • Must have experience as a makeup artist, with knowledge of product application, technique, and customer engagement., • Must be comfortable with self-application for demonstration purposes., • Excellent written communication and interpersonal skills with a natural ability to connect with clients., • Strong attention to detail, self-starter, and able to thrive in a fast-paced, dynamic environment. wkbPwf5Ijn

Job Description About Westman Atelier A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that ‘luxury’, ‘efficacy’ and ‘clean’ can be synonymous with exceptional makeup. • A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper’s Bazaar. Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted “second-skin approach” to makeup, resulting in naturally beautiful, radiantly amplified skin. Position Summary As the Resident Makeup Artist for Westman Atelier at Bergdorf Goodman, you will embody the brand's ethos of clean and sustainable beauty while providing exceptional service and driving sales to exceed targets. With a keen eye for detail and a passion for makeup artistry, you will serve as a true ambassador for Westman Atelier, both to our valued customers and within the store management team. Responsibilities: • Meet and exceed retail sales targets set by management, demonstrating a proactive approach to recognizing areas of opportunity and growth., • Utilize superior product knowledge to engage customers and effectively communicate the unique benefits of Westman Atelier products., • Employ exceptional interpersonal skills to stop and engage customers, introducing them to the Westman Atelier brand., • Drive animation and events on the counter to enhance customer engagement and drive sales., • Deliver excellence in executing the Westman Atelier service standards, ensuring each customer receives personalized attention and guidance., • Participate actively in training meetings, both virtual and at-counter, provided by the Sales and Education Team., • Ensure the counter maintains excellent visual merchandising standards, cleanliness, and adequate stock levels., • Foster open and effective communication with in-store staff and personal, keeping them informed of relevant actions and events., • Proven experience in a retail sales role, preferably within the cosmetics industry., • Demonstrated ability to meet and exceed sales targets, with a track record of driving business growth., • Exceptional product knowledge and passion for clean and sustainable beauty, with a genuine enthusiasm for the Westman Atelier brand., • Strong entrepreneurial spirit with the flexibility to adapt to evolving business needs., • Outstanding communication and interpersonal skills, with the ability to engage customers effectively and build lasting relationships. Powered by JazzHR J3Lb4xsfE4

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Employee discounts, • Flexible schedule, • Free uniforms, • Opportunity for advancement, • Paid time off, • Profit sharing, • Training & development, • Wellness resources Position: General Manager (F/T) Company Overview: To help flush toxins, tone up, and torch calories, HOTWORX is the first fitness studio to implement cutting-edge infrared sauna technology into a truly 3-dimensional training method: Dimension #1: Heat Dimension #2: Infrared Energy Dimension #3 Exercise Our studio offers 24-hour access to unlimited sessions ranging from Hot Yoga, to Hot Cycle, Hot Buns and more. Our exclusive workouts are led by a virtual instructor in a semi-private environment, suitable for all fitness levels to give members more workout in less time. Job Details & Responsibilities: We are currently looking to grow our team and interviewing for the next rockstar General Manager In Greenwich Village. The General Manager position will lead the sales staff and overall membership experience for our clients, as well as: • Working as a team player to help grow the member base of the studio through sales, onboarding new members, and delivering a legendary customer service experience., • Performing various tasks to promote the HOTWORX brand and services in the community, including outreach to prospective members by social media, phone, text, email and engaging through local events., • Leading and motivating the membership sales team by achieving personal sales goals and providing coaching to the sales staff to exceed weekly and monthly KPIs., • Curating a culture within the facility that prioritizes helping members feel and look their very best., • Maintaining an immaculate fitness studio with a focus on cleanliness and operational excellence.Recruiting/Onboarding:, • Actively recruit & interview for staff and other necessary positions per franchisee criteria. Schedule a minimum of 1 group interview per month and schedule consistent weekly interviews., • Adhere to strict hiring processes set forth by franchisee and company, HOTWORX Franchising (HF) best practices, including, but not limited to requiring resume submissions, providing pre-employment package to prospective employees, executing initial interviews, 2nd interviews, and final group interviews, as well as assigning projects to the prospective new employee as part of interview process., • Train all Trainer Sales Associates according to HOTWORX training material and programs. Ensure all employees are fulfilling required training and certifications as outlined in their job descriptions and as required by HOTWORX FRANCHISING, LLC for their respective positions., • Track all new and existing employees training to ensure all are up to date with HOTWORX UNIVERSITY online courses, webinars and other training applications.Sales/Operations:, • Ensure all daily operational checklists are prepared weekly/daily for monitoring including but not limited to: Daily Open/Close Checklist, Daily Marketing Checklist, Daily Sauna Safety Protocol Checklist & Daily Cleaning Checklists., • Create and maintain a monthly staff schedule at least one week prior to the beginning of each month to include all training objectives, staff meetings, marketing and outside or inside promotion initiatives as well as equipment maintenance events., • Set, communicate and monitor individual sales goals for all employees on a monthly, weekly and daily basis using measurements tools provided by HF and HOTWORX POS software. GM should communicate results and action plans clearly and often to staff and franchisee as requested., • Hold all employees accountable for executing sales prospecting responsibilities and non-negotiable marketing., • Monitor efforts and document them in prospecting logs and other tracking forms., • Monitor the closing percentage and percent to goal of all employees and discuss action plans to continuously improve performance using Individual Development Plans at least once per month. All staff should be aware daily of their closing percentages and where they stand with respect to personal and team monthly goals!, • Provide creative ideas to keep the employees motivated and focused on meeting and exceeding goals. All incentives and pay increases must be discussed with and approved by the franchisee before communicating with employees. There should be creative quarterly incentives such as trips, nights out with staff (paid for by the studio), cash, etc., and these should be set up, clearly communicated and deployed prior to each quarter! The Studio should always strive to be the top performing location in the entire company., • Develop agendas for all employee meetings and training., • Complete a Performance Evaluation on all employees after the first 30 and then 90 days of employment. Perform quarterly then annual evaluations after 90 days of employment based on adherence to and execution of their job description and goals., • Communicate with and meet daily with the Franchisee & management team prior to weekly staff meetings to collaborate on agendas and discussion topics., • Submit payroll bi-monthly to Franchisee for approval and then to payroll company for the 10th and the 22nd payroll periods. Production for the 16th-end of the month for the previous month is paid on the 10th and production for the 1st-15th of the current month is paid on the 22nd. Once approved by franchisee, report payroll information to payroll processor. Business Development:, • Ensure that minimum requirements for prospecting are met monthly. This includes at minimum, 30 names and numbers turned in and 5 guest passes returned to the studio with employee initials on back of guest pass from each employee., • Monitor, track and analyze daily, weekly and monthly lead flow from online/social media advertising and communicate regularly with franchisee and ad agency to ensure consistent results and optimal cost per lead figures., • Work with staff to ensure daily and weekly organic posts are set up to encourage and increase engagement on all social platforms, especially Facebook & Instagram., • Communicate with franchisees and ad agency on changes in social media lead quality or feedback to make changes to ads and campaigns as needed., • Formally meet with franchise owner and ad agency regularly to monitor and communicate clearly regarding return on ad budget/spend as well as cost per lead metrics., • Ensure Daily Duties Checklist is completed daily., • Submit required close of business reports to franchisee nightly including full analysis by GM of the daily production and a brief email to franchisee at the end of the staffed hours every day M-F. This brief email should provide a brief summary of the day and why the studio accomplished the daily goals or why daily goals were not met and what the plan is for the next day. For weekend production, GM must provide the analysis emailed report on Monday morning first thing. Up and down the Organizational Chart, or Chain of Command, if you will, the studio must promote a culture of accountability. As the GM, you must always remember to regularly INSPECT WHAT YOU EXPECT. Always (not just some of the time) hold the team accountable to agreed upon goals!, • Review Studio Prospecting/Client tracking logs daily to ensure proper exercise of prospecting duties. This includes new member follow up, new guest tracking, etc., • Utilize all HOTWORX marketing tools simultaneously and consistently to maximize traffic.Facilities Management:, • Maintain the highest standards of cleanliness throughout the studio including lobby area, saunas, functional training area, restrooms and any other areas to ensure superior customer service and sanitation expectations are exceeded., • Enforce all daily, weekly and monthly maintenance requirements with responsible employees., • Schedule monthly studio equipment maintenance and cleaning sessions in order to maintain sanitation standards and ensure that the studio equipment is always fully operational., • Ensure timely equipment repairs by reporting all repair or part replacement requests through the proper vendor contacts immediately upon equipment failure; confirm order with Franchisee. Always place a professional sign on the equipment, printed, not handwritten that states, Sorry for the inconvenience, this equipment is under repair, and ensure that it is repaired asap! A template is available on Studio Drive., • Ensure that all infrared heaters are in working order and are changed at the moment they fail to heat or when they reach the end of their hours of operating life span., • Maintain accurate product inventory according to minimum standards & rotate merchandise on display shelves every month to enhance the presentation of retail products. Basic Requirements: High school Diploma or equivalent (College Degree Preferred) Supervising Experience: 1-2 years (Preferred) Customer Service: 2+ years (Preferred) Candidates should personally lead a healthy lifestyle and have a personal passion for fitness. Our ideal candidates have previous management experience, fitness certification and or degree in a related field, strong interest in helping others achieve a healthier lifestyle while benefiting from rewarding performance-based commissions and bonuses. Compensation: We provide substantial paid training, certifications and support to ensure your success. Compensation includes base pay, commissions, bonuses, a free studio membership and product discounts. We will also offer stock options as our franchise grows to enable our General Managers to participate in the overall success of our studio buildout. Position is salary based as well as commission and bonuses, so you control what you earn. Job Type: Full-time, Contract Pay: $85,000-$90,000/ year plus commissions and incentives in the range of $20,000-$40,000/ year Benefits: Studio Membership Employee product discount Travel to HOTWORX annual convention Paid time off 401(k) including employer profit sharing contribution Work requirements: Monday to Friday with some weekend availability Education: Associate or Bachelor's degree (Preferred) Work Location: One location, room for growth/movement as we build-out HOTWORX in NYC

Job Description JOB DESCRIPTION Moonlight Studios seeks Venue/Studio Manager. An outgoing personality, industry knowledge, and strong consultative selling skills with a sincere focus on customer service are preferred. Nights and weekends will be required. Current management role within the corporate events services, event production, hotel, or upscale hospitality environment, preferred. DESIRED SKILLS & EXPERIENCE Ideal candidates should possess knowledge of venue management and operations within the event production industry. A minimum of two years of venue management or high-level agency experience is preferred. CORE RESPONSIBILITIES • Generate sales for Moonlight Studios, • Drive Marketing initiatives to Moonlight Studio's presence in New York, • Manage Live, Hybrid and Virtual Events and Shoots, • Maintain an onsite presence during events that will require some weekend and after-hours work, • Assist clients based on their individual usage need, • Organize all event details and communicate with necessary parties, • Create and Manage Vendor relationships, • Schedule and attend all meetings and walkthroughs for Moonlight Studios, • Build and Edit proposals and Invoices for Clients, • Manage all billing/payment terms, • Manage vendor commissions, • Prior experience selling live event production along with hybrid or virtual events to major accounts, • Previous production experience and/or familiarity with event production terminology, • Self-starter that can thrive in both a corporate and start-up type environment, • Strong attention to detail and ability to work independently, • Knowledge of industry trends and technologies, • Strong ability to collaborate and coordinate, • Professional maturity, integrity, discipline, and a positive attitude, • Exceptional communication skills (both verbal and written), • Exceptional presentation skills, • Ability to manage the successful execution of a sales strategy, • Excellent negotiation skills, • Minimum 3 years in venue management, event production/design sales, sales management, account management, or agency work., • Strong experience with MS Office Suite, PowerPoint, and Mac-based Keynote for presentations, • Bachelor's Degree or equivalent experience (3 - 5 years) COMPANY DESCRIPTION Breaking the mold of traditional venues and studios, Moonlight is designed specifically for in-person, hybrid, and studio experiences. Located in Manhattan’s vibrant SoHo neighborhood, Moonlight is a turnkey experience center that features luxurious indoor/outdoor event space, a fully appointed XR Studio and Broadcast Suite. Powered by JazzHR 5qOqnpeeUz

Job DescriptionCompany Description Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city. NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees. NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being. Why Work at NYPCC: • We Pay Down Your Student Loans!, • Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%, • Paid Time Off and Company Paid Holidays, • Annual Rate Increases, • 403B Retirement Plan with Company Match!, • Amazing Workplace Culture, • NYPCC Health and Wellness EventsJob Description The Front Desk Receptionist performs routine clerical and administrative work in answering telephones, assisting clients and visitors, providing assistance, crucial support to prescribers, clinical reporting and scheduling. • Greet and welcome clients and visitors directing them appropriately upon arrival, • Check clients in and out on electronic health record system, • Answer phones, take messages, and transfer calls as needed, • Perform general office duties inclusive but not limited to scanning, faxing, and making copies, • Schedule appointments for clients and conduct outreach as determined by management, • Assist with processing referrals and intake related scheduling appointments for clients, • Provide prescribers with both in-person and virtual support., • Assist prescribers and other staff to ensure efficient scheduling, • Provide daily scheduling outreach and regularly submit summary reporting data, • Processing of prior authorizations and obtain the required approval for medications, • Facilitate Medical Records requests in compliance with state regulatory guidelines, • Electronically store, accurately record patient information into EMR system, • Provide support to all interdisciplinary teams, including clinical and medical staff, • Maintain confidentiality, ensuring to safeguard PHI as well as related documents in compliance with HIPAA regulations, • Assist with opening and securely closing the clinic when required, • Perform other duties as assigned by Senior Clerical Staff, Management, Program Administration and Leadership, • Perform other duties based on operational needs to provide a positive client experienceQualifications, • Bilingual; fluent in English and Spanish, • High School Diploma or equivalent, • 1-2 years of reception experience in a fast-paced office, preferably in medical or community mental health office, • Exceptional customer service skills, • Ability to maintain self-care and cope with mental and emotional stress related to the position, function independently, and have flexibility, consistency, and professionalism, • Ability to multi-task with attention to detail, • Works well in a team setting, • Able to work well in a fast-paced environment, • Proficient in Microsoft SharePoint, Office, Outlook, Word, Excel, and PowerPoint, • Working knowledge of MS TEAMS video meeting platform, • Ability to perform with versatility and tact in an evolving work environment of a mental healthcare facility, • Maintains a positive attitude and is friendly, upbeat, and has a great “can do” personality, • Passionate about NYPCC’s mission and values Additional Information NYPCC is an Equal Opportunity Employer Salary: $19.00-$20.00 Compensation commensurate with experience and qualifications.

Job DescriptionABOUT THE NEW YORK ACADEMY OF SCIENCES The New York of Academy of Sciences is an independent, not-for-profit organization that since 1817 has been committed to advancing science for the benefit of society. With more than 20,000 Members in 100 countries, the Academy advances scientific and technical knowledge, addresses global challenges with science-based solutions, and sponsors a wide variety of educational initiatives at all levels for STEM and STEM related fields. The Academy hosts programs and publishes content in the life and physical sciences, the social sciences, nutrition, artificial intelligence, computer science, and sustainability. The Academy also provides professional and educational resources for researchers across all phases of their careers. Please visit us online at JOB TITLE: Program Assistant DEPARTMENT: Shared Services REPORTS TO: SVP, Operations SUMMARY: The Program Assistant provides essential administrative, logistical, and operational support to ensure the successful delivery of Academy programs and events. This role manages customer service communications, supports event builds and reporting, coordinates logistics with internal staff and building management, and assists with data management across multiple systems. In addition, the Program Assistant contributes to program improvements and symposium planning, ensuring high-quality experiences for participants, speakers, and attendees. ESSENTIAL DUTIES: • Provide customer service support before, during, and after events (emails, tickets, attendee management)., • Assist with building and updating event websites and agendas in Cvent/AA., • Support onsite and virtual events, including registration desk, event badges, supplies, and speaker reimbursements., • Coordinate logistics with building management and vendors (catering, invoices, freight, cleaning, HVAC)., • Manage event data and reporting, including running queries, distributing reports, and maintaining tracking tools., • Respond to customer service emails across all programs., • Manage day-of-event customer service tickets., • Build events in AA and support Cvent agenda/website updates, • Provide onsite event assistance, including managing the registration desk for full-day or large-scale events (50+ attendees)., • Print and prepare event badges, • Maintain meeting supplies, • Manage attendee lists, • Provide support for virtual and in-person events, including website maintenance and speaker reimbursements Logistics and Vendor Coordination, • Liaise with building management to coordinate freight access, HVAC scheduling, and post-event cleaning., • Process catering and vendor invoices.Data and Reporting, • Run and distribute event data queries across departments, • Prepare and distribute weekly meeting reports; maintain reporting tools., • Event data managementOutreach and External Engagement, • Outreach to potential venue rental clients, • Maintain rental listings REQUIREMENTS: • Bachelor’s degree or equivalent experience., • 1–2 years of administrative or program support experience, preferably in events, nonprofit, or academic settings., • Strong organizational skills with attention to detail., • Excellent customer service and communication skills., • Ability to manage multiple tasks in a fast-paced environment., • Familiarity with event management and data systems (Cvent, AA, EMS, LMS, ACGI) preferred. COMPENSATION & BENEFITS: Salary: $24.72 per hour- $27.47 per hour ($45,000-$50,000 annual equivalent). This is Full-time, non-exempt position. In addition to salary, the Academy offers a comprehensive benefits package which includes affordable health insurance, retirement plan with matching employer contribution, personal & career development stipend as well as liberal paid time off policies. HOW TO APPLY: Applications must include a resume, cover letter and salary requirements. Equal Employment Opportunity Statement The New York Academy of Sciences is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local employment laws. We prohibit discrimination in all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and termination, on the basis of any legally protected characteristic. This includes, but is not limited to, actual or perceived race, color, creed, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. The Academy is also committed to making good faith efforts to recruit applicants from a wide range of backgrounds, experiences, and perspectives, including those historically underrepresented in the sciences Reasonable Accommodations The Academy is committed to providing reasonable accommodations to qualified individuals with disabilities and applicants with disabilities throughout the recruitment and employment process, in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. If you need assistance or accommodations during the application or interview process, please contact Human Resources at Powered by JazzHR 3odHJDGxsM

Job Description This is a remote position. Green Clean Services About Green Clean Services Green Clean Services is a trusted cleaning and maintenance company headquartered in Euless, Texas. Our mission is to deliver exceptional service and create lasting client relationships built on trust, reliability, and quality. As we grow, we’re expanding our remote customer support team to continue providing excellent communication and care to our customers across the region. Job Summary We’re seeking a Full-Time Remote Contact Center Customer Service Representative to support our clients through inbound calls, emails, and chat. You’ll help schedule services, resolve customer inquiries, and ensure every interaction reflects our company’s commitment to professionalism and care. If you have strong communication skills, enjoy helping people, and want to work remotely for a reliable company — this role is for you. Pay and Schedule * $21.00 per hour (paid bi-weekly) * $43,680 yearly * Full-time, remote position * Flexible schedule (Monday–Friday; occasional weekend availability) * Equipment and training provided Key Responsibilities * Handle inbound and outbound customer communications (phone, email, chat) * Schedule cleaning and maintenance appointments using internal systems * Provide accurate information about services, pricing, and company policies * Manage and update customer records with accuracy * Resolve customer concerns with professionalism and empathy * Collaborate with field teams to ensure timely and accurate service delivery * Meet performance goals for response time, quality, and customer satisfaction Requirements * Previous customer service, call center, or administrative experience preferred * Strong written and verbal communication skills * Comfortable using CRM systems, email platforms, and scheduling tools * Quiet, distraction-free home workspace with reliable internet connection * Dependable, organized, and self-motivated * High school diploma or equivalent required; college coursework a plus * Must be authorized to work in the U.S. and reside in Texas (preferred) Benefits * Hourly pay at $21/hour or $43,680 yearly * Paid virtual training * Performance-based bonuses * Flexible schedule * Paid time off (PTO) after eligibility period * Career advancement opportunities * Supportive, team-oriented remote environment Work Location: * Remote Equal Opportunity Employer Green Clean Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. Bilingual (English/Spanish) applicants are encouraged to apply.

Job DescriptionDescription: We are currently looking for an Administrative Assistant to support our Manhattan Facilities team. This would be a full-time, Monday-Friday, opportunity based out of our Columbus Circle location, supporting our Regional Director and the facilities department. Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under the direction of program leadership, the Administrative Assistant IV serves as an administrative professional and “office manager” for departmental operations. This role provides high-level administrative support to the Program Director and leadership team, ensures smooth day-to-day office operations, and supervises other administrative assistants within the department, if applicable. The Administrative Assistant IV is responsible for coordinating workflows, overseeing clerical processes, and ensuring efficiency, accuracy, and excellent customer service in support of ADAPT’s mission. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Administrative Assistant IV will include, but are not limited to, the following: • Provides supervision, coaching, and mentoring to administrative assistants, if applicable., • Oversees general office operations, including scheduling, supplies, recordkeeping, and facilities-related administrative tasks., • Provides high-level administrative support to the Program Director and leadership team, including calendar management, meeting preparation, and correspondence., • Greets and assists visitors, staff, families, and persons supported with professionalism, respect, and confidentiality., • Answers and screens calls, emails, and inquiries; ensures timely and accurate responses or referrals., • Coordinates and tracks staff attendance, leave requests, and timekeeping records; verifies accuracy for payroll submission., • Maintains and organizes departmental filing systems, ensuring records are accurate, accessible, and compliant with organizational requirements., • Oversees the preparation and submission of purchase requisitions, monitors delivery of supplies and equipment, and reconciles packing slips/invoices with Purchasing., • Manages petty cash and reimbursement processes, maintaining accurate records and ensuring accountability., • Coordinates and assists with department communications, including preparing reports, memos, and presentations., • Supports the organization of meetings, trainings, and events; prepares materials, arranges logistics, and ensures effective execution., • Provides orientation and on-the-job training for new administrative staff to ensure consistency in office procedures and standards., • Collaborates with other administrative assistants and departments on cross-functional assignments., • Ensures compliance with modern office procedures, organizational policies, and confidentiality standards., • Performs other related duties and special projects, as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • High School Diploma or GED required; some college or secretarial/administrative coursework preferred., • Minimum of 3–5 years of progressively responsible administrative experience; prior supervisory experience strongly preferred., • Strong knowledge of modern office practices, business correspondence, and record-keeping systems., • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and comfort with virtual collaboration tools (e.g., Zoom, Teams)., • Excellent organizational skills with the ability to manage multiple priorities and deadlines., • Strong interpersonal and communication skills, both written and verbal., • Ability to handle sensitive information with the highest level of discretion and confidentiality., • Strong problem-solving skills and ability to work independently with minimal supervision., • Commitment to modeling ADAPT’s values of inclusion, respect, and collaboration. COMPENSATION: $18.99/hour + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job Description Eminence Home Care is looking for a dedicated temporary Scheduling Coordinator to join our dynamic team. In this role, you will be responsible for managing the schedules of our caregivers and ensuring our clients receive timely and appropriate care. Your exceptional organizational and communication skills will contribute to the overall efficiency of our home care services. Salary: $22-24/hr, based on experience. Hours: M-F, on-site, 9am-5:30pm Responsibilities • Organize and coordinate the scheduling of caregiver assignments and client requests., • Act as the primary point of contact for caregivers regarding scheduling needs., • Ensure timely coverage of all client visits by optimizing caregiver schedules., • Address any scheduling conflicts or changes promptly and professionally., • Maintain accurate records of appointments and changes within scheduling software., • Collaborate with management to improve scheduling processes and enhance service delivery., • Experience in scheduling or administrative roles, ideally within a healthcare or home care environment., • Bilingual: Spanish/English preferred., • Strong computer skills, particularly with scheduling software and Microsoft Office Suite., • Outstanding communication and interpersonal abilities., • High degree of organization and time management skills., • Ability to respond to urgent situations with professionalism and efficiency., • Compassionate approach to caregiving and client interactions., • Team-oriented mindset with the ability to work independently., • Health, Vision, Dental Benefits, • CVS Virtual Care: Accessible Care, when and where people need it , includes Mental Health Counseling, • Teladoc- 24/7 Doctor Support (phone or video), • Voluntary Life Inurance, • Critical Illness, Group Hospital Indemnity, Accident Insurance, • LegalShield, • IDShield, • Pet Insurance, • Flexible Spending Account/Health Savings Account, • Commuter Benefits, • Employee Assistance Program/Health Concierge Services About Us: Our mission is to provide and restore client dignity and independence in their homes through individualized care plans in an effort to reduce caregiver role and stress on family members while avoiding nursing homes and assisted living facilities. Eminence Home Care is a licensed home care provider located in Connecticut, Maryland, New Hampshire, New Jersey & Pennsylvania. We offer comprehensive home care services where we lead with our hearts to offer top quality and empathetic home care services. Why Work for Us? At Eminence Home Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement! At Eminence Home Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles! Eminence Home Care is an equal opportunity employer committed to non-discrimination in hiring, valuing qualifications over factors such as race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, and sexual orientation. Eminence Home Care is dedicated to providing reasonable accommodations for individuals with disabilities and disabled veterans to foster an inclusive and accessible work environment. If you require accommodation, please inform us Eminence Home Care does not accept resumes from unsolicited search firms nor recruiters.

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Desktop Technician plays a key role in supporting and maintaining MCU’s end-user technology environment. This position provides hands-on technical support for desktops, laptops, virtual desktops, and peripherals, while ensuring systems are compliant, secure, and optimized for productivity. The Desktop Technician works closely with IT teams to resolve technical issues, support business operations, and contribute to technology initiatives. Responsibilities: Specific duties include, but are not limited to, the following: • Provide support for desktops, laptops, peripherals, and mobile devices., • Troubleshoot and resolve hardware, software, connectivity, and printing issues., • Support end-users in Citrix, VMware Horizon, or AVD environments., • Assist with PowerShell scripting and execution for system tasks and automation., • Deploy devices using Microsoft Intune, MECM, or JAMF., • Support identity management, MFA enrollment, and encryption policy enforcement., • Ensure endpoints meet security and compliance standards., • Provide in-person support to branches and VIP users as needed., • Maintain asset inventory and perform IT lifecycle operations., • Collaborate with other IT teams to support infrastructure and project delivery., • Adhere to BSA/AML/OFAC compliance requirements., • Perform other duties as required. Requirements: • Minimum of 4 years of experience in a similar IT support role., • Proficient in Windows 10/11, with basic macOS and IOS experience., • Working knowledge of TCP/IP networking (IP addressing, DNS, DHCP)., • Experience using and troubleshooting VDI (Citrix, VMware, or Azure Virtual Desktop)., • Understanding of PowerShell scripting and ability to run and troubleshoot scripts., • Familiarity with endpoint management tools such as Intune, MECM, or JAMF., • Strong communication and documentation skills., • Ability to prioritize and manage multiple tasks in a fast-paced environment., • Technical Expertise – Strong diagnostic and technical troubleshooting abilities., • Compliance Awareness – Follows security procedures and compliance standards., • Customer Focus – Delivers professional and helpful service to all end-users., • Accountability – Takes ownership of support tasks and ensures completion., • Collaboration – Works cooperatively with IT team members and stakeholders., • Adaptability – Learns and applies new technologies and procedures quickly. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description Job Title: Director, Regional Success Team: Regional Success Location: Hybrid in Chicago (IL), and Newark (NJ) Employment Type: Full-time Start Date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We partner with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role To achieve its goal of serving 80,000–100,000 Fellows over the next decade, Braven is hiring a Director, Regional Success, who will design and deliver strategic learning and enablement experiences that empower regional team members to succeed in their work with Fellows and partners. This role leads work across central and regional workstreams that impact the entire organization, ensuring that all deliverables and outcomes are standalone outputs that directly deliver to organizational goals. Reporting to the Senior Director of Regional Success, you will have strategic ownership of Braven’s Regional Success enablement program—equipping diverse regional roles, from Executive Directors to Operations Coordinators, with the tools, insights, and skills to excel. Your scope will include designing best-in-class hiring resources, leading comprehensive onboarding, serving as a Learning Management System administrator, defining and tracking enablement program KPIs, and delivering end-to-end training experiences that align with every stage of the course delivery journey. As part of the Regional Success team, you will play a critical role in Braven’s internal service engine: a function dedicated to removing barriers, codifying best practices, and fostering the conditions necessary for regions to operate with excellence. By codifying and amplifying effective practices across sites, you will enable Braven to scale impact nationally while remaining responsive to local needs. This role is on the Regional Success team and reports directly to the Senior Director, Regional Success. What You’ll Do Learning Strategy & Enablement (35%) • Engage leaders in bidirectional consultation: communicate your strategic vision for enablement while soliciting their input and recommendations, ensuring that learning plans are both aligned to Braven’s organizational goals and responsive to staff development needs., • Skillfully set strategy for projects or initiatives and lead projects or initiatives from end-to-end, overseeing the design, development, and execution of the comprehensive Learning and Design (L&D)experience for all regional roles., • Conduct initial and ongoing needs assessments and skills gap analyses to recommend targeted interventions., • Responsible for identifying improvements in and meaningfully influencing strategic direction for targeted implementation support for new regions during critical start-up and launch phases to ensure program fidelity and team readiness., • Create critical new processes and blended learning programs (workshops, eLearning, on-demand resources, simulations, assessments) for: 1) Annual all-regions Bootcamp, 2) Async fundamental courses, 3) End-to-end training arcs to support individual roles, 4) Regional Business Unit role alignment, job descriptions, and goal codification., • Maintain high-quality hiring and recruitment materials for regional roles to ensure consistent messaging and attract top talent. Maintain up-to-date staffing plans and role-specific playbooks that outline responsibilities, workflows, and best practices to guide regional team execution and support consistent program delivery., • Create ad hoc material as necessary to support New Sites / Regions, • Co-manage and maintain the Regional Success Resource Library in Confluence to ensure teams have access to timely, high-quality support content that interlocks with AI support bots., • Partner with subject matter experts across the organization to inform content creation, ensuring resources are timely, relevant, and sequenced for maximum impact., • Deliver accessible in-person and virtual training sessions that engage diverse audiences as needed., • Travel to regions with limited capacity to provide hands-on coaching and execution support as determined by business needs and priorities., • Solve complex problems independently and think through organizational impact, respond to emerging regional needs in real time, serving as a strategic thought partner and problem-solver., • Oversee the operational backbone of program delivery (LMS, Zoom, etc.) to ensure a seamless experience, while serving as the point person to troubleshoot any technical issues for participants., • Build cross-functional change management workflows and determine strategic cadences to publish updates that ensure all content remains a reliable source of truth over time., • Monitor and assess regional health across an assigned portfolio, focusing on key areas; lead the coordination of foundational interventions to proactively address risks and ensure program fidelity and performance outcomes., • Engage in a culture of curiosity and feedback gathering, surfacing challenges, and co-developing adaptive solutions with teammates and central partners., • Triage ongoing communications and support with the Regional Success team and other central teams regarding technology tools, data management/reporting, implementation challenges related to operations, etc., • Bachelor’s degree, • 5-7 years of progressive experience in learning and development, internal enablement management, organizational effectiveness, or a related field, • Demonstrated experience leading end-to-end learning and development initiatives using an LMS, including instructional design, curriculum development, and accessible program facilitation for diverse audiences, • 7+ years of experience in leading and managing learning and development teams, including strategy development, program design, and implementation., • Proven ability to develop and execute comprehensive learning and development strategies aligned with organizational goals and growth objectives., • Expertise in adult learning principles, instructional design methodologies (e.g., ADDIE, SAM), and various learning modalities (e.g., e-learning, blended learning, in-person workshops)., • Familiarity with learning technologies (LMS, Articulate Rise, Storyline, Skilljar, Captivate, video editing) and proficiency in other tools such as Google Suite, Confluence, Lattice, Slack, and Jira., • Advanced data fluency with a proven ability to analyze learning outcomes, measure program effectiveness, and leverage data to drive continuous improvement and demonstrate ROI of L&D initiatives., • Exceptional project management, communication, and interpersonal skills, with a track record of successfully collaborating with senior leadership and cross-functional teams to drive L&D initiatives., • Highly skilled at leading laterally across peer groups, teams, and occasionally external collaborators; demonstrated ability to drive peer alignment and collaboration; and skillfully leads cross-functional groups of varying levels of complexity and timelines., • Strong attention to detail and diligence, especially in documentation, onboarding, and resource management; and a track record of strong customer service and stakeholder engagement, including responsiveness, professionalism, and relationship-building., • Experience directly supporting externally-facing teams (e.g., educators, support professionals, sales, customer success, account management) and possesses a high level of specialized knowledge in a core function as well as cross-regional/cross-functional understanding., • Demonstrated commitment to building strong and welcoming cultures that help to develop others; exemplification of Braven’s core values; and experience that has informed your belief in Braven’s mission and has prepared you to work with or for Braven’s student Fellow population. Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in person in either Chicago (IL), or Newark (NJ), 3 days per week, • Authorized to work in the U.S. While the interview process may vary slightly, the general process will be: • Phone screen with a Talent Team member, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Key Partners Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. New hires can expect a starting salary at the beginning of the range to allow room for growth with performance, and so that Braven maintains internal equity. The salary ranges, by geographic market, for this role are set forth $83,600-$104,400 in Chicago, and $92,000-$114,900 in Newark. This is a full-time, regular, exempt, and benefits eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • 12 weeks of paid parental leave Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Chicago or Newark. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people the flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Job Description JOB SUMMARY: Under the supervision of the Senior System Administrator/IT Support Supervisor, the IT Support Specialist II applies systems analysis techniques and procedures to determine hardware, software, or system functional specifications, and design, document, develop, test, or modify computer systems based on user or business specifications. The IT Support Specialist II also serves as the lead for the setup, configuration, and technical support for desktop computers (physical and virtual), applications, and related technology and ensures proper computer operations for the end user. ESSENTIAL FUNCTIONS: • Design, develop, analyze, and create the virtual desktop infrastructure, including hardware and software components based on end user specifications., • Apply system analysis techniques and procedures to monitor the performance of the VDI environment, identify potential issues and recommend solutions to resolve them., • Identify, develop and implement policies and procedures to ensure the security and reliability of the VDI environment., • Collaborate with cross-functional teams to understand their requirements and ensure that the VDI solutions meet their needs., • Create and maintain technical documentation and training materials., • Stay up-to-date with new technologies and advancements in the VDI field., • Provide and lead general desktop support to end users including questions, problem resolution, and service requests related to all supported hardware and software., • Provide and lead first and second line support to the Funds’ users via telephone, email, and in-person., • Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system., • Monitors system alert management system and responds to alerts for hardware and software issues., • Provide excellent customer service, answer Help Desk phone in courteous and professional manner., • Understand and evaluate end-users’ needs, develop creative technical solutions, and know when to escalate a problem., • Document all requests, including the entire problem solving process., • Learn the software and hardware used and supported by the Funds., • Unpack, setup, connect and test new computers, printers and other peripherals in accordance with user specifications., • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in accordance with user specifications., • Disconnect, move, reconnect, and test workstations and printers for move and change requests., • Maintain and manage computer asset inventory, ensuring that all equipment is set up and maintained within required specifications and Funds standards., • Troubleshoot LAN/WAN basic networking issues., • Troubleshoot printers, scanners, and other peripherals issues., • Responsible for setting up audio/visual equipment for presentations in accordance with user specifications., • Facilitate repairs with vendors., • Perform routine maintenance as needed., • Perform other related duties as assigned., • Provide support after hours, on weekends and through on-call rotation. QUALIFICATIONS: • A+ Certification required, Network+, ITIL and Microsoft Professional Certification are pluses., • 3-5 years of experience in VDI, IT Support Level 2 or above technical support, and systems analysis., • Solid background in personal computer hardware repair and/or troubleshooting., • Knowledgeable in computer hardware, operating systems, applications, and networks., • Strong experience with Group Policy Management, MDM, Windows, Windows Server, and Exchange., • Familiar with MS Office, Teams, One Drive, SharePoint Online, and MS Azure., • Familiar with programming languages and/or PowerShell are pluses., • Prior understanding of software deployment, management processes, and/or vendor management are pluses., • Experience with Active Directory configuration, printer server, LAN and WAN networks., • Knowledge of diagnostic utilities and other research tools for troubleshooting and issue resolution., • Offer exceptional customer service to end users by being highly communicative and responsive., • Must be able to multitask., • Ability to work independently and also as a team member with the IT staff., • Excellent organizational and time management skills., • Flexibility and willingness to adapt to change., • Strong analytical skills to resolve problems, identify and document solutions, • Strong interpersonal communication and relationship-building skills. Education and/or Experience: Associates, Bachelors degree in Computer Science or a related discipline. 3-5 years of experience in VDI, IT Support Level 2 or above technical/systems support. Language Skills: Speak, Read, Write and Understand English. Mathematical Skills: Good Reasoning Ability: High Certificates Licenses, Registrations: None Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environments The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Rotational work shift - Depends on business needs

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: • Provide end user technical assistance with computer hardware and software, • Assist in designing new solutions for client organizations with video, streaming, and ingenuity, • Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology., • Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune., • We do support Mac and Gsuite clients with a commitment to Addigy remote management tools., • Resolve issues for clients via phone, in person, or remote help desk., • Recommend hardware and software improvements., • Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions., • have excellent documentation skill: writing, formatting, logic., • Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al., • Previous experience in IT, customer service, or other related fields., • Must be totally committed to the job and fulfilling customer needs, • MUST be an aggressive Self-Learner, • Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments., • Knowledge of Active Directory, Azure Active Directory and Microsoft Security, • A VERY strong ability to relate to end users on a one-to-one basis., • Hands on experience with Microsoft M365, Azure virtualization,, • Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers, • Knowledge and keen interest in Cyber security, • Ability to build rapport with clients., • Strong troubleshooting and critical thinking skills. Writing documentation a must., • Strong ability to research solutions from the Internet on demand., • Positive and professional demeanor, • College Degree or equivalanet required., • Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC

Job Description Our client is looking for a highly responsible professional and technical resource. The ideal candidate will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for the administration and internal support of the Company’s PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, performing PC maintenance, upgrades, configurations, assisting with the integrated network and VMware Server Farm (vSphere & Horizon View) hardware. Responsibilities: • Take ownership of users issues reported and see problems through to resolution, • Research, diagnose, troubleshoot and identify solutions to resolve customer issues, • Ensure proper recording and closure of all issues, • Document knowledge in the form of knowledge base tech notes and articles, • Monitor Service Desk for tickets assigned to the queue and process based on priority, • Maintain inventory of all equipment, software and software licenses, • Document internal procedures, • Assist with onboarding of new users, • Utilize and maintain the helpdesk tracking software, • Report issues to the Service Desk for escalation, • Assign users and computers to proper groups in Active Directory, • Perform timely VDI and software upgrades as required, • Proven record of managing time and priorities effectively, • Identify and escalate situations requiring urgent attention, • Proven ability to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results, • Inform management of recurring problems, • Able to configure VPN and server/client-side hardware and software, • Highly skilled in installing, and troubleshooting computer hardware, and applications., • Well-versed in installing windows, software, applications, antivirus, and patches., • Expert user of Microsoft Office Applications (Word, Excel, and PowerPoint), • Able to configure VPN and server/client-side hardware and software, • Provide Application installation and troubleshooting of VMware suite of products, provisioning servers, desktop delivery control, and virtual desktop images/target devices., • Provides support and assistance to Network & System Engineer(s). Assist in ensuring compliance with security policies and procedures. Responds to escalated requests for technical assistance., • Troubleshoot manage and resolve Help Desk tickets/issues related to technical support, hardware, software, and the network, • Associate’s or Bachelor’s degree from a four-year college preferred., • 4 or more years of relevant experience., • Strong communication, interpersonal, and analytical skills., • Able to work in a fast paced changing environment., • Experienced in Windows 7/8/10 operating systems., • Ability to follow processes and escalate issues consistently., • Ability to multitask and strong problem resolution skills., • Printers experience and knowledge (Laser, Desktop, Network, etc.,), • Proficiency in the operation and use of personal computers, utilizing word processing, spreadsheet, and database management software programs (e.g., Microsoft Office Suite, Word, Excel, PowerPoint, etc.), the Internet browser, websites, and e-mail systems., • Ability and desire to provide excellent service to all internal users., • Bank protocols, policies, and procedures knowledge., • Familiarity with TCP/IP, IPSEC, Linux and networking concepts preferred., • Ability to remain calm and effective in high-pressure situations. · Windows 2008 / 2012 administration experience · Exchange 2010 / 2013 administration experience · Networking including switching and routing · Experienced with VMWare View Company DescriptionThe ambition of RennerBrown is to provide the resources and opportunities necessary to attract, train, and retain our associates to ensure they fulfill our quality commitment to our clients. We provide IT solutions in NYC, NJ, Pa and beyond, and valuing quality above quantity will continue to make RennerBrown the premium choice for resources and opportunities: “our people deliver quality to our clients.”The ambition of RennerBrown is to provide the resources and opportunities necessary to attract, train, and retain our associates to ensure they fulfill our quality commitment to our clients. We provide IT solutions in NYC, NJ, Pa and beyond, and valuing quality above quantity will continue to make RennerBrown the premium choice for resources and opportunities: “our people deliver quality to our clients.”

Job DescriptionWorkWave is seeking a transformative and strategic Vice President of Customer Success to build and lead a world-class global Customer Success organization from the ground up. This is a high-impact leadership role responsible for driving customer adoption, retention, growth, and satisfaction across our RealGreen, PestPac, and TEAM software portfolios. The VP of CS will define the customer journey, deploy scalable programs across segments, and serve as the key voice of the customer across the business. WHAT YOU'LL DO: Strategic Leadership•Develop and execute the vision, strategy, and operational plan for a scalable and segmented Customer Success model.•Define the customer journey for SMB, Enterprise, and Strategic accounts across the US, UK, and Australia.•Build and lead a high-performing global Customer Success Management (CSM) team, aligned with WorkWave’s strategic growth goals. Operational Excellence•Create onboarding, engagement, value realization, renewal, and expansion playbooks tailored to each segment.•Implement Customer Health Scoring and risk mitigation frameworks.•Roll out and operationalize a Customer Success platform (e.g., Gainsight) and integrate with Salesforce and other tools.•Establish appropriate tech-touch and high-touch models with the right coverage and capacity planning. Cross-Functional Impact•Collaborate deeply with Sales, Renewals, Professional Services, Support, Product, and Marketing to ensure end-to-end customer success.•Lead the Executive Sponsorship program and participate in key customer engagements. Metrics & Outcomes•Own and improve key SaaS CS metrics including Gross Retention Rate (GRR), Net Revenue Retention (NRR), adoption, Customer Lifetime Value (CLV), churn, and NPS.•Establish data-driven dashboards, KPIs, and forecasting tools to manage performance and risk.•Drive revenue expansion through value realization and partnership with Sales and Marketing on cross-sell and upsell strategies.WHAT YOU’LL BRING: • 10+ years of experience in Customer Success at enterprise SaaS companies, with 5+ years in leadership roles., • Demonstrated experience building and scaling Customer Success organizations from the ground up., • Deep knowledge of both high-touch Enterprise and tech-touch SMB models., • Experience with Customer Success tools (e.g., Gainsight) and CRMs (e.g., Salesforce)., • Track record of improving and sustaining CS metrics (GRR, NRR, churn, NPS)., • Strong communication, executive presence, and customer relationship skills., • Ability to thrive in cross-functional environments and influence at all levels., • Analytical mindset with a passion for leveraging data and insights to drive decisions., • Strong leadership experience, particularly around people management and organizational change management., • Bachelor’s degree required; MBA or related advanced degree is a plus.

Job DescriptionSalary: $150,000 - $180,000 Our Business FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform. Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the worlds Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal. With our rapid growth, we are looking for dynamic and passionate individuals to join our high performance team, in an inclusive culture, that rockets us to number 1 in our space. FISPAN recognizes that passionate, hard working individuals with diverse backgrounds are what makes innovation happen. We are seeking a highly experienced and strategically-minded Enterprise / Strategic Account Manager to join our high-performing Sales team. In this critical role, you will be responsible for closing, owning, nurturing, and expanding relationships with our most important and strategic bank partners in the US and UK. You will be instrumental in driving long-term, high-value partnerships, influencing the banks strategy, and ensuring their success aligns with our company's goals and vision. This position demands a leader capable of navigating complex financial institutions, building and fostering deep relationships, and requires engagement with industry leaders. Key Responsibilities: • Strategic Account Management: Autonomously own and drive the entire sales cycle, from initial prospecting and strategy development to complex negotiations and deal closure, exclusively within the largest banks in the US and UK. Simultaneously, cultivate deep, multi-level relationships across these strategic financial institutions, • Expert Client Understanding: Develop an unparalleled understanding of each bank's specific industry context, bespoke business needs, C-suite objectives, buying behaviors, budget processes, challenges, and long-term goals., • Comprehensive Strategic Planning: Develop and execute comprehensive, multi-year strategic account plans that are tightly aligned with both the bank's objectives and FISPANs vision of the future. Ensure these plans maximize customer satisfaction, retention, and significant revenue growth., • High-Value Deal Negotiation & Closure: Lead and master the full sales cycle for large-scale, multi-product opportunities with these top-tier banks, including those involving bespoke solutions. Demonstrate exceptional skill in closing high-value deals and securing new business within the financial sector., • Trusted Advisor & Executive Engagement: Act as a trusted advisor to senior executives within partner banks, proactively providing insights on fintech trends, competitive landscapes, and how our solutions drive strategic value and transformation. Identify, cultivate, and maintain strong relationships with key stakeholders across these financial organizations., • Cross-Functional Collaboration: Collaborate deeply with internal Product, Marketing, Partner Success, and Service Operations teams to shape solutions, ensure strategic alignment, and guarantee seamless execution of account plans and client experience for our banking partners., • Revenue Growth & Expansion: Be the CEO of your assigned portfolio of the largest banks. Drive significant, measurable revenue growth, strategic expansion of the company's footprint within these strategic accounts, and the acquisition of new high-value banking clients., • Proactive Relationship and Risk Management: Proactively monitor the health of your bank partners, identify potential risks, and implement mitigation strategies to ensure long-term client retention and success. Work closely with Partner Success to address concerns and champion the needs of our banking clients internally. Qualifications: • Bachelor's degree in Business, Finance, Technology, or a related field. MBA preferred., • 10+ years of experience in enterprise sales or strategic account management, with at least 7+ years focused on selling complex software/SaaS solutions within the fintech sector or directly to large, complex organizations., • Proven, quantifiable track record of successfully managing multi-million dollar account portfolios and consistently exceeding quota., • Deep understanding of the fintech industry, banking operations, financial technology stacks, and market trends affecting financial institutions., • Exceptional communication, executive presentation, and high-stakes negotiation skills., • Proven ability to develop, articulate, and execute sophisticated, long-term strategic account plans presented to executive audiences., • Experience building and maintaining relationships with senior executives., • Proficiency with CRM software (e.g., Salesforce, Hubspot) and other sales tools., • Ability to travel as needed (e.g., 2-3 times per quarter). If you are a motivated and a strategic thinker with a passion for sales in the FinTech space, we invite you to join our team and contribute to the continued growth and success. Apply now by submitting your resume and a cover letter detailing your relevant experience and achievements in account management. FISPAN is an equal opportunity employer and welcomes candidates from all backgrounds to apply. Why Work With Us? • Experienced Team: Our CEO is Lisa Shields, a renowned tech entrepreneur whose previous venture, Hyperwallet, was purchased by Paypal and ranks as one of the largest Canadian technology company acquisitions. Lisa is backed by a seasoned leadership team with vast experience scaling technology companies from start-up through growth phases to acquisition. In joining our team you will benefit from that experience and associated mentorship opportunities, and further build your network and knowledge base., • High Growth Environment: FISPAN is an emerging high growth company, and that implies autonomy and leadership over projects. Our employees hold a higher level of responsibility and are presented with various hands-on opportunities from the get-go. We want our team to reach their full potential and career aspirations, and FISPAN helps foster that., • Rich Culture: The Companys culture is its greatest asset, and our team members form bonds that last a lifetime. We plan company-wide events, both virtual and in-person, and other activities to foster togetherness and help drive engagement. We also understand that personal growth happens on multiple levels, and so encourage a work-life balance with ample time to spend with family, explore new ideas and develop hobbies. Compensation Package FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow. With that, the hiring salary range for this position is $150,000 - $180,000 USD base annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements. At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem. Other components of our towards rewards offerings include support of career development, wellbeing, and personal growth. • Extended health and dental benefits, • Paid time off, • Savings and retirement plan matching, • Parenthood top-up, • Mentorship programs, and leadership series (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. Well be happy to clarify eligibility for interviewing candidates. Diversity, Equity & Inclusion As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. This starts in the recruitment process. All job postings are first evaluated in a gender-decoding platform to ensure fair candidate pools. Human Resources and hiring managers also engage in blind hiring and resume review practices to ensure we are being objective and mitigating any potential biases. remote work

Job Description Founded in 2006, Lycamobile is a solution for those who want to connect back home. Providing low-cost, high-quality international calling solutions to over 30 million customers across 24 countries, Lycamobile’s sheer span, focus on customer service and innovative business strategy has seen it outgrow its competitor set: achieving greater coverage of the European population than any other network operator. Thanks to our dedicated team, we are continuously driving costs down without compromising on quality for our customers. With that ethos imbedded into our vision, Lycamobile is currently seeking a National Sales Account Manager. The highly skilled National Sales Account Manager will oversee national retail, e-commerce, and device reseller accounts. This position will be responsible for the strategic positioning of Lycamobile in major retail channels and e-commerce platforms to drive omnichannel sales, thereby ensuring a seamless customer experience across all touchpoints. Responsibilities: • Omnichannel Sales Strategy: Formulate and implement strategies to increase sales in both physical retail stores and e-commerce channels. Guarantee that the messaging, product positioning, and customer engagement are consistent across all platforms (in-store and.com), • Account Management: Oversee relationships with national retail and device reseller accounts. Continuously pursue new opportunities (hunting) and cultivate existing partnerships (farming)., • Partnership Development: Establish and sustain robust partnerships with prominent online and retail platforms, negotiating terms that effectively position Lyca Mobile products., • Cross-functional Collaboration: Collaborate with the supply chain, marketing, and product teams to guarantee the successful implementation of omnichannel strategies., • Initiatives that Boost Sales: Drive initiatives that increase sales by implementing targeted marketing campaigns, enhancing product placement, and conducting promotions., • Demonstrated experience in the management of national retail, e-commerce, and reseller accounts., • A comprehensive comprehension of omnichannel operations and the ability to increase sales by integrating in-store and online strategies in a seamless manner., • Excellent communication, negotiation, and partnership skills., • A data-driven decision-making approach that is characterized by an analytical mindset. Proven track record of orchestrating omnichannel sales strategies. Achievement in the management of accounts for retail and e-commerce channels. Lycatel LLC is an equal opportunity employer. We will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression. Company DescriptionAbout Lycamobile: The world’s largest international mobile virtual network operator with over 16 million customers with a new customer joining every two seconds. Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 24 countries. Lycatel LLC is an equal opportunity employer. We will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.About Lycamobile:\r\n\r\nThe world’s largest international mobile virtual network operator with over 16 million customers with a new customer joining every two seconds. Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 24 countries.\r\n\r\nLycatel LLC is an equal opportunity employer. We will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.

Job DescriptionKontakt.io is building the platform that care operations run on. We reduce waste, cut costs, and improve revenue by improving throughout asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations. Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations. We are seeking a results-driven and strategic Account-Based Marketing (ABM) Professional to join our growing marketing team. As an ABM Professional, you will play a key role in developing and executing high-impact ABM programs designed to engage our most strategic target accounts. This hybrid role, based in New York, offers the opportunity to work closely with dynamic marketing and sales teams to create tailored strategies that drive growth, deepen customer relationships, and accelerate revenue. The ideal candidate has a deep understanding of ABM strategies, enjoys collaborating across cross-functional teams, and has the ability to deliver measurable results. What You Bring • 3+ years of experience in B2B marketing, with a focus on Account-Based Marketing (ABM), ideally within the tech or healthcare environment, • Proven experience designing and executing successful ABM campaigns, with a strong track record of driving engagement, • Solid understanding of ABM tools and platforms (Salesforce, 6sense, etc) for campaign execution and reporting, • Excellent collaborative mindset and experience working directly with sales teams to develop and execute marketing programs that drive engagement and close deals faster, • Strong project management skills with the ability to manage multiple initiatives simultaneously while meeting deadlines and maintaining attention to detail, • Excellent communication skills, with the ability to explain complex strategies and tactics to both marketing and sales teams, • A creative “brand experience” mindset with the ability to think strategically and execute tactically, • Comfortable with data analysis and using insights to optimize marketing effortsOur Offer, • A hybrid work environment with 3 days in our NYC office each week, • The opportunity to make a significant impact on the growth of a category-defining and innovative company, • Competitive salary and benefits package, • A collaborative, dynamic team culture that values creativity, innovation, and personal growthKey Responsibilities, • ABM Strategy & Execution, • Develop and execute end-to-end ABM campaigns targeting high-value accounts, with a focus on personalized marketing initiatives that drive engagement and sales growth., • Partner closely with sales to understand account needs, challenges, and goals—aligning marketing efforts to support and maximize account success., • Create and deliver multi-channel campaigns (email, direct mail, digital ads, events, webinars, etc.), tailoring strategies and tactics to each account for maximum impact., • Collaborate with content, digital, and creative teams to produce personalized assets and messaging that resonate with key accounts., • Cross-Functional Collaboration, • Build strong relationships with sales, customer success, and product teams to ensure ABM efforts are fully aligned and deliver a seamless experience for target accounts., • Coordinate with internal teams to plan and execute account-specific events, webinars, and thought leadership content aligned with the broader ABM strategy., • Measurement & Reporting, • Track and analyze ABM campaign performance using platforms like Salesforce, 6sense, and other analytics tools to monitor engagement, conversions, and ROI., • Leverage data-driven insights to optimize and refine ABM strategies, ensuring continuous improvement and effectiveness., • Event & Content Management, • Plan and manage high-touch, personalized events (virtual and in-person) such as exclusive webinars, roundtables, and industry gatherings for target accounts., • Collaborate with content teams to develop tailored collateral, case studies, and presentations that align with the interests and needs of key personas within each account.Benefits / Perks:, • A hybrid work environment with 3 days in our NYC office each week (Tues, Weds, Thurs), • Equity, • Health, dental, and vision insurance via Anthem, • Paid time off + 10 paid holidays, • Any equipment/tech that you need to do your job