Crew Members and Management
hace 27 días
Platte City
Job Description Job Description Company Introduction: Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 80 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant. Overview: We strive to create positive memories for all our fans so we are looking for a positive, energetic Crew Member/Chill Staff who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be able to assemble, and present completed food and/or treat orders, including stocking, cleaning and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards. Report to: Management Staff and Shift Leaders Function: • Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers., • Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately., • Be pleasant and alert to customer needs., • Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards., • Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer., • Clean work area, organize and stock needed items. Move various treat, paper and cleaning items from other sections of building (or outside building) to immediate work area., • Stocks and executes proper rotation of products., • Completes assigned prep work for stocking and set up of chill area., • Controls food production process., • Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager or shift leader., • Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks., • Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities., • Informs immediate supervisor promptly of all problems or unusual matters of significance., • Performs other duties and responsibilities as requested by management staff or shift leaders. Requirements: • Able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area., • Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time., • Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift., • Must be able to work in and out of different temperature ranges., • Handling food/drinks/treats and food/drink/treat products constantly., • Capability to stand for long periods of time., • Ability to lift up to 50 pounds. Interact with the public and co-workers constantly during shifts., • Clean up after all kinds of messy situations., • Must be able to read order monitors., • Recall and communication of products and contents., • Practice established food handling procedures and meet any local health regulations., • Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness. Benefits: • • 50% off Meals (Everyone), • Flexible Scheduling, • Friendly Work Environment, • Possible advancement to Shift Management, • Frequent pay increase with good performance