In Room Dining Server
12 days ago
Long Beach
• Uphold the Fairmont Breakers values and mission statement while performing positional responsibilities, • Adhere to company policy and procedures as stated in the company Handbook, • Consistently offer professional friendly and engaging service, • Provide the highest quality service to all guests at all times by instilling the company philosophy., • Set up break down and reset the In-Room Dining service station, • Speak with others using clear and professional language and answer the phones using appropriate etiquette in accordance with company standards, • Deliver proper efficient and friendly service to our guests in their rooms pool deck and other assigned hotel spaces, • Deliver orders requests and amenities in a timely manner to the correct rooms., • Correctly set up trays and carts to be delivered according to the guests requests, • Engage and genuinely interact with guests while anticipating their needs, • Explain food and beverage items in detail to our guests, • Pick up and remove dirty trays and tray tables from guest rooms and guest floors, • Follow all hotel standards LQA standards and Forbes 5 Stars standards while conducting self-audits to ensure 100% compliance on all interactions with guests., • Participate actively in the resolution of guest concerns., • Complete any necessary opening and closing paperwork and side work duties as required, • Complete inventory and requisition forms, • Control costs and waste, • Work well with others as a team, • Prepare food and beverage as per guidelines, • Follow cash handling policies and procedures, • Assist in filling in at other F&B areas and/or outlets as needed, • Maintain regular and predictable attendance, • Perform other related duties as assigned Qualifications : • Minimum 1 year experience in upscale food and beverage environment preferably in a luxury hotel or fine dining institution, • Possess a proven track record for guest satisfaction, • Possess a strong sense of urgency, • Display a pleasant and cheerful disposition, • Maintain a high level of integrity, • Display a confident and professional appearance at all times and always meet company grooming standards, • Demonstrate strong attention to detail and ability to meet deadlines, • Adapt in difficult situations with problem-solving abilities and make decisions when necessary, • Show eagerness and capacity to learn, • Able to work flexible hours weekends and holidays Additional Information : What is in it for you: • Hourly rate: USD $25.00 per hour, • Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe., • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential., • Opportunity to develop your talent and grow within your property and across the world! We provide an environment of trust respect and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Remote Work : No Employment Type : Full-time Key Skills Disaster Recovery,Information Management,Network Administration,Active Directory,VMware,Citrix,Microsoft Windows Server,Windows,Microsoft Exchange,SAN,Database Administration,Dns Experience: years Vacancy: 1