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Customer Service jobs in New York

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  • Customer Acquisition Representative
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    Customer Acquisition Representative
    2 hours ago
    $3400–$5000 monthly
    Full-time
    Rego Park, Queens

    Manhattan Promotions is looking for motivated and outgoing individuals to join our team as Customer Acquisition Representatives. This entry-level position is ideal for candidates interested in sales, marketing, customer relations, and business development. No previous experience is required. We provide comprehensive training and ongoing mentorship to help you succeed and grow within our organization. Responsibilities • Engage with potential customers and educate them about products and services, • Build and maintain positive customer relationships, • Assist with customer acquisition and retention initiatives, • Represent nationally recognized brands in a professional manner, • Work closely with team members to achieve campaign goals, • Participate in daily training and professional development sessions, • Track customer interactions and campaign results Qualifications • Strong communication and interpersonal skills, • Positive attitude and professional demeanor, • Self-motivated and goal-oriented, • Ability to work effectively in a team environment, • Customer service, retail, hospitality, or sales experience is a plus but not required What We Offer ✅ Paid Training ✅ Weekly Compensation ✅ Performance Bonuses and Incentives ✅ Fast Advancement Opportunities ✅ Leadership Development Program ✅ Supportive Team Environment ✅ Travel Opportunities for Top Performers

    Immediate start!
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  • Customer Sales Assistant
    Customer Sales Assistant
    23 hours ago
    $3200–$5200 monthly
    Full-time
    West Bronx, The Bronx

    Location: Manhattan, New York Job Type: Full-Time | Entry-Level | In-Person Compensation: $800 – $1,400 per week (performance bonuses) About Us: NY Events is a fast-growing marketing and sales firm representing top-tier clients across the U.S. Our mission is to create growth opportunities — for our clients, our team, and our community. We believe in developing leaders from within through hands-on training, mentorship, and real results. Position Overview: We’re looking for energetic, ambitious, and people-oriented individuals to join our sales and customer service team. As a Customer Sales Assistant, you’ll be the face of our clients — engaging directly with customers, delivering personalized solutions, and helping drive revenue growth. Responsibilities: • Build and maintain positive relationships with customers, • Present products and services in a confident, professional manner, • Manage customer accounts and handle inquiries, • Work within a team to meet daily and weekly sales goals, • Contribute to a positive, high-energy office culture What We Offer: ✅ Weekly pay + performance-based bonuses ✅ Full training – no prior experience required ✅ Fast-track career growth into leadership and management ✅ Travel opportunities and team networking events ✅ Supportive, high-energy work environment Requirements: • Strong communication and interpersonal skills, • Positive attitude and self-motivated mindset, • Ability to work in a team environment, • Full-time availability preferred If you’re looking for a place to build a career, not just a job, apply today and start growing with NY Events! How to Apply: Click Apply Now through Jobs Today and our HR team will contact you for an interview.

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  • POP Event Sales Representative
    POP Event Sales Representative
    2 days ago
    $25–$30 hourly
    Full-time
    Brooklyn, New York

    Join CP Consulting as a POP (Point-of-Purchase) Event Sales Representative representing Verizon and Optimum at retail pop-up events, community activations, and partner locations. Training is provided before your first event — no office visit required to get started. Responsibilities Represent Optimum's internet, TV, and mobile offers at pop-up and retail events Engage customers face-to-face, explain product benefits, and close same-day sign-ups Hit daily activity and sales targets in a fast-paced, team-based environment Handle basic paperwork / digital order capture accurately Show up on time, energy high, professional appearance Requirements High energy, coachable, and comfortable talking to strangers Reliable transportation to event locations near you Available for evenings and weekends when events run 18+ and authorized to work in the United States No prior sales experience required — training provided before your first event Compensation Uncapped commission structure with strong earners typically in the $50K–$80K+ range depending on performance Daily / weekly payout opportunities depending on campaign Performance bonuses and advancement into team lead roles About CP Consulting CP Consulting provides recruiting services for high-performing sales teams, hiring field and event sales talent for telecom, internet, and mobile service campaigns. Apply on CareerPlace — we review every application and move qualified candidates quickly. How to apply Apply on this CareerPlace listing. CP Consulting will contact qualified candidates for a short interview and onboarding schedule.

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  • Customer Service Assistant
    Customer Service Assistant
    1 day ago
    $18–$28 hourly
    Full-time
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed., • A positive attitude, strong work ethic, and willingness to learn are essential for success in this role. Join our team as a Customer service assistant and contribute to creating an enjoyable shopping experience for our customers!

    Immediate start!
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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    2 days ago
    $25–$30 hourly
    Full-time
    Manhattan, New York

    Company Overview GSP CAMPAIGNS is a Manhattan-based marketing agency known for its innovative strategies that enhance sales and marketing performance. Our mission is to transform businesses by amplifying their unique brand narratives and delivering extraordinary results through data-driven campaigns. Summary As a Brand Ambassador at GSP CAMPAIGNS, you will play a vital role in supporting our sales and marketing initiatives. This position is essential for ensuring exceptional customer experiences and contributing to the overall success of our campaigns. Responsibilities • Assist in daily operations to ensure smooth workflow and customer satisfaction., • Provide excellent customer service by engaging with clients and addressing their needs., • Operate POS systems accurately, processing transactions efficiently., • Support food preparation and presentation as needed for promotional events., • Collaborate with team members to achieve sales goals and enhance brand visibility., • Maintain cleanliness and organization of the workspace to create a welcoming environment. Requirements • Strong customer service skills with a focus on client satisfaction., • Basic math skills for handling transactions and inventory management., • Experience with POS systems preferred but not required., • Ability to work in a fast-paced environment while maintaining attention to detail., • Sales experience is a plus, particularly in retail or food service settings. If you're ready to contribute your skills to a dynamic team that values creativity and results, we invite you to apply today at GSP CAMPAIGNS!

    No experience
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  • Customer Service Representative
    Customer Service Representative
    2 days ago
    $3500–$5000 monthly
    Full-time
    Flushing, Queens

    Looking for a role where your consultative sales expertise and drive for results can make a real impact? As a Customer Service Representative at Easy Connect, you'll partner with business clients to understand their unique needs and deliver tailored voice, data, and video solutions. In addition, you'll represent client brands at pop-up events and promotional campaigns, engaging directly with customers to build brand awareness and generate new business opportunities. By building strong client relationships and providing strategic communication solutions within your assigned territory, you'll play a key role in driving customer success and fueling Easy Connect's continued growth. How You Will Make an Impact • Conduct consultative needs analysis with prospective clients to develop tailored product solutions, • Design and present compelling sales proposals and product presentations for businesses, • Maintain accurate sales databases to track activity and customer information, • Participate in sales meetings and training sessions to enhance your skills What We Offer: • Clear advancement opportunities based on performance, with promotions from within., • A supportive, team-oriented, and collaborative work environment., • Exciting travel opportunities for top-performing team members. Qualifications: • Strong interpersonal and communication skills., • A positive, outgoing, and team-oriented attitude., • Self-motivated with a genuine willingness to learn and grow., • Ability to commit to full-time work and on-site presence. This position offers flexible compensation options, including either a base pay structure or performance-based compensation under an independent contractor arrangement.

    Immediate start!
    No experience
    Easy apply
  • Customer Service Associate
    Customer Service Associate
    4 days ago
    $3500–$5000 monthly
    Full-time
    Flushing, Queens

    Looking for a role where your consultative sales expertise and drive for results can make a real impact? As a Customer Service Associate at Easy Connect, you'll partner with business clients to understand their unique needs and deliver tailored voice, data, and video solutions. In addition, you'll represent client brands at pop-up events and promotional campaigns, engaging directly with customers to build brand awareness and generate new business opportunities. By building strong client relationships and providing strategic communication solutions within your assigned territory, you'll play a key role in driving customer success and fueling Easy Connect's continued growth. How You Will Make an Impact • Conduct consultative needs analysis with prospective clients to develop tailored product solutions, • Design and present compelling sales proposals and product presentations for businesses, • Maintain accurate sales databases to track activity and customer information, • Participate in sales meetings and training sessions to enhance your skills What We Offer: • Clear advancement opportunities based on performance, with promotions from within., • A supportive, team-oriented, and collaborative work environment., • Exciting travel opportunities for top-performing team members. Qualifications: • Strong interpersonal and communication skills., • A positive, outgoing, and team-oriented attitude., • Self-motivated with a genuine willingness to learn and grow., • Ability to commit to full-time work and on-site presence. This position offers flexible compensation options, including either a base pay structure or performance-based compensation under an independent contractor arrangement.

    Immediate start!
    No experience
    Easy apply
  • Part Time Retail Customer Service Representative
    Part Time Retail Customer Service Representative
    5 days ago
    $17.5 hourly
    Part-time
    Bushwick, Brooklyn

    Benefits:401(k)401(k) matchingCompetitive salaryEmployee discountsFree uniformsOpportunity for advancementTraining & developmentRetail Customer Service Representative - Benefit and PerksCompetitive CompensationHard work, collaboration & on the job trainingPotential to grow within the organizationA PostNet Retail Customer Service Representative is responsible for assisting customers with store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. In addition to other duties as assigned.The Ideal Retail Customer Service Representative Candidate Will Have:Previous customer service or sales experience in a retail environmentShipping and/or Printing experience preferredExceptional customer service skillsAbility to translate customer requirements into final products or servicesAssist in handling customer complaints and problems in a professional mannerMultitasking – must have the ability to simultaneously process multiple tasksAbility to work efficiently in a fast paced environmentSelf StarterEffective verbal and written communication skillsStrong attention to detailOutstanding time management and organizational skillsAssociates Degree minimum or equivalent experience requiredProficient with Microsoft Office applications, Google Suite, Windows operating system, and Canva ProSome supervisory skills preferredDual Language preferred ( Spanish/ English), but not requiredMandatory Saturday Shift ( 4 hours)Must be available minimum 22 hours per week, up to 28 hours per week, based on store operating hours.Retail Customer Service Representative - Daily Tasks:Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise ownerAssists customers with their product and service need in person, through email, and by phoneProcesses customer sales through the point-of-sale systemUp-sells, cross-sells, and actively participates in marketing and promotional initiativesAssists management in maintaining, ordering, and stocking inventory & storeMaintains the center consistent with established standards & cleanlinessInteracts with UPS, FedEx, DHL, + USPS couriers, vendors, and all store staffSorts, deposits & maintains mail + packages for private mailboxesCaptures, complete tasks, and organizes Virtual MailMaintain stores areas clean and tidy, manages paper area, in addition to shredding & waste disposal systemRetail Customer Service Representative - Role Requirements:Must be able to stand behind a sales counter for extended periods of timeMust be able to lift at least 50 poundsMust be able to communicate clearly with customers by email, by phone, and in-personMust perform all duties in a safe and efficient mannerCompany OverviewSince 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.PostNet has nearly 700 locations across North America, Central America, South America, and Africa.At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities. Apply today!Compensation: $17.50 per hour At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

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  • Print Production Account Coordinator - 3rd Shift
    Print Production Account Coordinator - 3rd Shift
    6 days ago
    $21 hourly
    Full-time
    Hauppauge

    We are a rapidly growing printing company with 300 employees looking to add an onsite Print Production Customer Service Representative to our team at our Hauppauge, NY (Suffolk County, Long Island) location. In addition to having experience in the printing industry and wide-ranging knowledge of offset and digital printing, our ideal candidate will also be customer service driven, hands-on, mature, and professional, as well as have availability to work 5 days a week from 10pm – 6am with flexibility to work more hours and/or days if needed. Essential Duties and Responsibilities: • Submit digital or paper proofs per client or management requests., • Communicate with clients via phone and e-mail to discuss new or repeat print orders; review project specifications and assure all are properly accounted., • Accurately translate and communicate client project requirements to facilitate timely production of product., • Monitor progress of jobs throughout production, confer with clients to keep them informed, i.e., proactively discuss any issues that may arise, solicit additional information needed for current jobs and coordinate all changes., • Record and file all orders/request in an organized manner., • Field client questions and concerns in a polite, friendly, tactful manner; respond to inquiries and resolve complaints promptly, ensure proper actions are taken, and when applicable, advise supervisor and collaborate with colleagues, sales, management, and production., • Additional duties as directed by management. Knowledge, Skills, and Abilities Required: • 4+ years solid Offset and Digital Print experience is needed., • Wide Format, Web Printing & Direct Mail knowledge is a plus., • 3+ years of experience in the printing industry or similar environment preferred., • Ability to work onsite at our Hauppauge location full-time is obligatory., • Strong problem-solving and time management skills with the ability to work effectively cross-functionally a must., • Knowledge of print production processes is vital., • Ability to work under pressure and meet tight deadlines and quickly adapt to changing workloads and priorities is crucial., • Capable of prioritizing and managing multiple tasks and meeting deadlines in a fast-paced, dynamic environment., • Proficient with Microsoft Office Suite or related software., • Exceptional customer service, attention to detail, organization, and follow-up skills are vital., • Good reasoning, sound judgement, and ability to work in a team are essential., • Self-motivated with the ability to work independently with minimal supervision is key., • Must be flexible with time, as business needs dictate work hours outside of normal schedule, i.e., come in earlier, work later, work weekends, etc. We offer a competitive benefits package that includes: • Weekly Pay, • Comprehensive Health Benefits (medical, dental, vision, disability, etc.), • Retirement Savings with a Company match, • Paid Holidays and Paid Time Off (PTO) Join our team today and contribute your skills to a thriving production environment where quality meets efficiency!

    No experience
    Easy apply
  • Cruise Guest Experience Coordinator
    Cruise Guest Experience Coordinator
    9 days ago
    $18–$25 hourly
    Full-time
    Manhattan, New York

    Cruise Guest Experience Coordinator NYC Water Cruises | New York, NY Help create memorable experiences on the water! We’re looking for a friendly, reliable, and proactive team member to welcome guests, coordinate onboard services, and keep cruise operations running smoothly. Responsibilities • Arrive at the pier one hour before departure to prepare for boarding and review the passenger list and booking notes., • Welcome guests, manage check-in, and answer questions., • Coordinate and confirm delivery of romance and birthday packages, vegetarian meals, and other special requests., • Monitor food service timing and follow up on missing or delayed services., • Handle guest concerns calmly and professionally., • Support the boat manager with daily operational tasks., • Keep customer service and office teams informed of booking issues, delays, and guest concerns., • Provide a brief post-cruise report highlighting issues and necessary follow-up. What We’re Looking For • A warm, welcoming attitude and strong customer service skills., • Reliability, punctuality, and attention to detail., • Clear communication and a collaborative approach., • The ability to stay calm, solve problems, and follow tasks through to completion., • Availability for cruise schedules, including evenings and weekends. To apply: Send your resume and a short introduction describing your relevant experience and availability.

    Immediate start!
    No experience
    Easy apply
  • Sales Retention Representative
    Sales Retention Representative
    25 days ago
    $40000–$250000 yearly
    Full-time
    Sunset Park, Brooklyn

    We are seeking a dynamic Sales Representative to join our team. The ideal candidate will be responsible for driving sales and revenue growth through effective communication, relationship building, and strategic sales techniques.Responsibilities: • Develop and implement sales strategies to attract new clients and expand current client base, • Conduct market research to identify new opportunities and engage with potential customers, • Build strong relationships with clients through regular communication and exceptional customer service, • Utilize Salesforce or similar CRM software to track sales activities and manage customer accounts, • Negotiate contracts and close deals to meet sales targets, • Collaborate with the marketing team to develop promotional campaigns and increase brand awareness Skills: • Proven experience in sales, business development, or related field, • Strong analytical skills to assess market trends and customer needs, • Excellent account management abilities to maintain client relationships, • Proficiency in outside sales techniques and strategies, • Familiarity with Salesforce or other CRM systems for efficient sales tracking, • Ability to negotiate effectively and close sales deals successfully, • Outstanding communication skills to interact with clients and internal teams If you are a motivated individual with a passion for sales and a drive to succeed, we invite you to apply for this exciting opportunity.

    No experience
    Easy apply
  • Customer Service Agent
    Customer Service Agent
    1 month ago
    $45000–$60000 yearly
    Full-time
    Long Beach

    Law Firm Customer Service and Phone Specialist Salary: starting at $45,000–$60,000 position has growth potential Location: Oceanside, NY Job Type: Full-Time, On-Site About Us: We are a growing law practice dedicated to defending businesses against merchant cash advance companies and related financial disputes. We provide strategic legal guidance, negotiation, and defense while focusing on clear communication and strong client advocacy. About the Role: The Customer Service and Phone Specialist will be responsible for speaking with prospective clients, explaining our services, and guiding them through the intake and consultation process. Day-to-day responsibilities include handling inbound and outbound calls, qualifying leads, following up with prospective clients, maintaining accurate records, and helping turn inquiries into clients. You will work closely with attorneys and support staff to ensure a smooth transition from the initial call to legal representation. The role also includes meeting performance goals, participating in ongoing training, and helping improve processes that enhance the client experience and support company growth. Growth Opportunity: There is significant room for growth within the company. As the firm continues to grow, strong performers will have opportunities to take on additional responsibilities, develop their skills, and advance into leadership and management roles. Career advancement also comes with increased financial benefits, including opportunities for higher compensation and greater earning potential as your responsibilities, performance, and contributions to the company grow. Qualifications: -Excellent communication skills – Able to speak and write clearly and professionally. -Customer service experience – Comfortable answering questions, handling concerns, and working with clients. -Sales experience – Able to qualify leads, follow up with prospects, and turn leads into clients. -Training or mentoring experience – Willing to learn quickly and support other team members. -Goal-oriented – Comfortable working toward sales goals and performance targets. -Professional experience – Experience in a legal, financial, or professional services environment is a plus. -Computer skills – Comfortable using CRM systems, email, spreadsheets, and basic office software. -Organized and dependable – Able to manage multiple tasks, maintain confidentiality, and work well in a fast-paced environment. -On-site availability – Must be able to work on-site in Oceanside, NY. -Education – High school diploma or equivalent required. Additional education in business, communications, or a related field is a plus.

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  • Customer Service & Front Counter Specialist
    Customer Service & Front Counter Specialist
    1 month ago
    $19–$22 hourly
    Full-time
    Deer Park

    The Auto Paint Depot – Deer Park, NY Pay: $19.00–$22.00 per hour Schedule: Full-Time | Monday–Saturday availability | 8:00 AM–5:00 PM | Occasional Sundays may be required About The Auto Paint Depot The Auto Paint Depot is a growing automotive paint and supplies company located in Deer Park, NY. We specialize in custom-mixed automotive paint, touch-up paint, professional automotive refinishing products, and online order fulfillment for customers throughout the United States. We are looking for a dependable, organized, customer-focused person to join our team and become an important part of our front counter and customer service operation. This is not simply a receptionist position. You will work directly with customers in our store, by phone, and online. You will help customers place orders, answer questions, research existing orders, and help resolve problems when they occur. We are willing to train the right person, but reliability, professionalism, communication skills, and the ability to learn are extremely important. What You'll Do Your responsibilities will include: • Greet and assist customers at our front counter, • Answer incoming customer phone calls, • Respond professionally to customer emails and online inquiries, • Help customers place orders and select appropriate products, • Ring up in-store purchases and process customer transactions, • Create and review customer orders and invoices, • Look up order status and tracking information, • Help resolve shipping, damaged-order, return, refund, and order-related issues, • Assist customers with automotive paint and color-match questions, • Communicate with customers when additional information is needed to complete or correct an order, • Work with orders from our website and online marketplaces, • Use systems including email, WooCommerce, Amazon, eBay, ShipStation, POS software, and other business applications, • Keep accurate notes and records of customer issues and resolutions, • Follow up with customers when a problem requires additional attention, • Stock merchandise and help keep the front counter, showroom, and customer areas organized, • Assist other team members when needed, • Perform light lifting and remain on your feet during portions of the workday Who We're Looking For We are looking for someone who is: • Reliable and punctual, • Friendly, patient, and professional with customers, • Comfortable speaking with customers face-to-face and over the phone, • Able to communicate clearly through email, • Comfortable using computers and learning new software, • Organized and able to handle multiple tasks at the same time, • Able to follow instructions and established procedures, • Able to take ownership of a customer problem and follow it through to resolution, • Comfortable working in a busy small-business environment where priorities can change throughout the day, • Willing to learn about automotive paint, products, paint codes, and our ordering systems, • Able to work independently without needing constant supervision, • A team player who is willing to help wherever needed Qualifications Customer service and/or retail experience is preferred. Automotive, auto body, automotive paint, parts-counter, collision-industry, or similar experience is a strong plus, but we are willing to train a dependable candidate who is eager to learn. Experience with e-commerce, Amazon, eBay, WooCommerce, ShipStation, POS systems, or online customer service is also a plus. Spanish/English bilingual ability is a plus. Basic computer and email skills are required. Schedule & Availability This position requires availability Monday through Friday between 8:00 AM and 5:00 PM. Some Weekends may occasionally be required depending on business needs. Saturday availability 9:00 am to 3:00 pm. Please apply only if you can reliably meet the scheduling requirements of this position. Compensation & Benefits • $19.00–$22.00 per hour, • Full-time position, • 1 week paid time off (PTO), • 1 week sick time, • Major holidays off and paid, • On-the-job training, • Opportunity to learn the automotive paint and refinishing industry, • Opportunity to grow with an established local and e-commerce business A Successful Person in This Position The right person doesn't need to know everything about automotive paint on day one. What matters most is that you show up consistently, arrive on time, communicate professionally, pay attention to details, learn from training, and genuinely try to help customers. When a customer has a problem, we don't want someone who simply says, "I don't know." We want someone who will find out what happened, communicate with the customer, ask for help when necessary, and work toward a solution. If you're dependable, comfortable working with people and computers, enjoy solving problems, and want a position where you can learn and take on responsibility, we'd like to hear from you. When Applying Please include a short response to the following question with your application: A customer contacts us and says the automotive paint they received doesn't match their vehicle. They are frustrated and want the problem fixed. How would you handle the situation? We're not looking for automotive paint expertise in your answer. We want to understand how you communicate, think through a problem, and take care of a customer.

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    2 months ago
    $48000–$60000 yearly
    Full-time
    Manhattan, New York

    Position Overview We are looking for a friendly, motivated, and customer-focused Customer Service Representative to join our team. In this role, you will work directly with customers, answer questions, provide product and service information, and help identify solutions based on their individual needs. This position combines customer service with a results-driven approach. The ideal candidate enjoys talking with people, building relationships, and creating positive customer experiences while also recognizing opportunities to recommend relevant products and services. Responsibilities • Engage with customers and provide friendly, professional assistance, • Answer questions regarding products, services, pricing, and available options, • Learn about customer needs and recommend appropriate solutions, • Provide clear and accurate product and service information, • Help customers compare options and make informed decisions, • Identify opportunities to introduce additional products or services, • Build positive customer relationships through personalized interactions, • Resolve questions and concerns in a timely and professional manner, • Follow up with customers when appropriate, • Stay knowledgeable about current products, services, promotions, and updates, • Contribute to individual and team performance goals, • Maintain a positive and professional customer-facing environment, • Collaborate with team members to provide a consistent customer experience, • Participate in ongoing customer service, product, and sales training Qualifications • Strong communication and interpersonal skills, • Friendly, confident, and comfortable interacting with customers, • Customer-focused with strong listening and problem-solving abilities, • Comfortable recommending products and services based on customer needs, • Goal-oriented and motivated to achieve results, • Professional, dependable, and organized, • Ability to work effectively in a fast-paced environment, • Comfortable working independently and as part of a team, • Ability to learn new products, services, and processes quickly, • Previous experience in customer service, sales, hospitality, promotions, or another customer-facing role is a plus What We Offer • Competitive compensation, • Performance-based incentives, • Comprehensive training and ongoing support, • Collaborative and team-oriented work environment, • Ongoing coaching and professional development, • Opportunities to strengthen customer service, communication, and sales skills, • Opportunities for growth and advancement

    Immediate start!
    No experience
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  • Front Desk Agent
    Front Desk Agent
    2 months ago
    $25–$28 hourly
    Full-time
    Manhattan, New York

    We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assisting the reservations manager with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist. Front Desk Agent Requirements: High school diploma or suitable equivalent. 1+ years of front desk agent experience preferred. Well-groomed, professional appearance. Outstanding written and verbal communication skills. Team player. Physically agile, and able to stand for extended periods. Available to work shifts, over weekends, and on public holidays.

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