1,523 Best Customer Service Jobs in NY (November 2024) - page 2

Ultra Alternative Funding is dedicated to providing innovative financial solutions for businesses seeking funding alternatives. We pride ourselves on our customer-centric approach, ensuring our clients receive the best support and guidance throughout their funding journey. Position Overview: We are seeking a motivated and detail-oriented Call Handler to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional service and support while effectively managing inquiries related to funding options. Your role will be critical in ensuring a smooth and positive experience for our clients. Key Responsibilities: Handle inbound and outbound calls professionally and efficiently. Provide accurate information regarding funding products and services offered by Ultra Alternative Funding. Assist clients in completing applications and gathering necessary documentation. Address client inquiries, concerns, and requests promptly and courteously. Maintain detailed records of client interactions and follow-up actions in our CRM system. Collaborate with team members to resolve complex client issues and ensure client satisfaction. Continuously learn about our funding solutions to provide clients with the most up-to-date information. Assist in identifying opportunities for process improvements to enhance client experience.

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Barbizon Agency

Customer Service Times Square

Pay Every Week Part/Time Full Time. Bonuses. Flex Work Schedule. You Always Have a place to come get dressed up and make Money. Love working with Kids & Family’s Fashion Forward. Great Communicators. No Experience necessary. Start Right away! Paramount Building Times Square

Job Title: Phone Operator Location: Mr. Broadway Position Overview: We are looking for a highly organized and customer-service-driven Phone Operator to manage incoming calls, handle Uber Eats and DoorDash orders, and assist with takeout and delivery orders for our busy restaurant. The ideal candidate will be detail-oriented, possess strong multitasking abilities, and maintain a friendly and professional demeanor while ensuring that all customer orders are handled with accuracy and efficiency. Key Responsibilities: Answer and manage high-volume restaurant phone calls professionally, assisting customers with takeout orders, reservations, and inquiries. Process and coordinate orders from third-party platforms (Uber Eats, DoorDash, etc.), ensuring accuracy and timely communication with the kitchen and delivery personnel. Provide exceptional customer service by answering menu questions, resolving customer concerns, and confirming order details. Coordinate with kitchen staff to ensure all takeout and delivery orders are prepared correctly and promptly. Manage order flow during peak hours while maintaining a calm and organized work environment. Ensure accuracy in entering all orders into the point-of-sale system. Assist in packaging orders as needed and communicating pick-up times to customers. Requirements: Previous experience in a high-volume restaurant or call center is preferred. Familiarity with Uber Eats, DoorDash, and other third-party delivery platforms. Strong multitasking skills and ability to manage multiple phone lines and orders simultaneously. Excellent verbal communication skills with a professional phone etiquette. Strong attention to detail and accuracy in order processing. Ability to remain calm and efficient during busy shifts. Benefits: Competitive hourly wage. Flexible scheduling. Opportunities for growth and advancement within the company. Employee meals and discounts. If you are a quick thinker with excellent communication skills and a passion for customer service, we’d love to hear from you!

Customer Service Representative (CSR)

Join Our Team: Customer Service Representative Job Summary: We're seeking a compassionate and results-driven Customer Service Representative to join our dynamic team. Provide exceptional support to clients, resolve issues, and deliver personalized experiences. Responsibilities: •⁠ ⁠Respond to customer inquiries via phone, email, and chat •⁠ ⁠Resolve issues promptly and professionally •⁠ ⁠Offer tailored solutions and product recommendations •⁠ ⁠Maintain accurate records and follow-up communications •⁠ ⁠Collaborate with internal teams for issue resolution •⁠ ⁠Consistently meet or exceed customer satisfaction targets Requirements: •⁠ ⁠1+ year of customer service experience •⁠ ⁠Excellent communication and problem-solving skills •⁠ ⁠Ability to work in a fast-paced environment •⁠ ⁠Strong empathy and active listening •⁠ ⁠Proficiency in [software/systems] •⁠ ⁠Flexibility for [hours/shifts] What We Offer: •⁠ ⁠Competitive salary and benefits package •⁠ ⁠Ongoing training and development •⁠ ⁠Collaborative and supportive work environment •⁠ ⁠Opportunities for growth and advancement

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Customer Service jobs in NY - Page 2

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