Trabajos mystery shopper en New York

Job Description Job Title: Prep Cook Pay: $17 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: A Pret Kitchen Team Member works as part of a team in a Pret shop to ensure all hot food is prepared, presented, and served to the required Pret standard. Key focuses for the role are excellent hot food quality and availability, team training, cleanliness and health & safety, equipment maintenance, and maximizing hot food sales. Key Responsibilities: Right Pret People: Hot Food Training To coach and train Team Members and Team Member Stars on hot food preparation and standards To liaise with the management team to ensure all hot food training is planned and carried out appropriately To conduct hot food team briefs and attend relevant meetings, courses, and conferences To ensure all hot food training materials are available and up to date To follow Pret’s dress code and be immaculately presented in the correct Kitchen Team Member uniform Delicious Food & Drink: Hot Food Quality & Availability To ensure all hot food is prepared and displayed according to Pret’s planograms and standards To maintain high quality and appropriate availability of hot food throughout the day To manage new hot food product launches effectively and on time To ensure hot food is cooked and held at correct temperatures, with accurate and timely recording To follow hot food production setting standards and production principles using the hot food plan Well Loved Shop: Cleanliness & Health & Safety To adhere to all kitchen health & safety and food safety standards in accordance with the law and Pret policies To take responsibility for the health and safety of yourself, your team, and customers To complete all required training and follow Pret’s safety processes at all times To immediately report any concerns about standards or processes to your Manager Well Loved Shop: Equipment Maintenance To ensure all hot food equipment is prepared and set up at the start of each day To test, clean, and maintain hot food equipment according to Pret standards To report any equipment maintenance issues to a Manager To train Team Members to use hot food equipment effectively and efficiently Growing Sales: Maximizing Hot Food Sales To communicate with AMK/AMF and organize fresh hot food sampling (Joy of Pret) To be aware of hot food sales performance within your shop To ensure sufficient stock of hot food ingredients, packaging, and smallwares Required Experience: A team-oriented approach, you respect and support the restaurant’s success Excellent communication skills, both verbal and written A desire to create exceptional employee & guest experiences Reliability and punctuality Kitchen Team Member / Kitchen Experience: 1 year (Required) NYC Food Handlers Card (Preferred) Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $25.25 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Description: Our Leaders support and coach the team to ensure they reach their potential, in both the shop and the kitchen. As a Leader your area of expertise is the knowledge and standards of leading a successful front of house or kitchen operation. Our Leaders take pride in leading our team and being the gatekeepers of safety and standards. People at Pret work hard, have fun, learn a lot and really grow. Everything we do as a business is built on the enthusiasm and professionalism of our leaders. At Pret, we have a dedicated Academy that ensures the right training, development and support of our wonderful people. There are opportunities for our Leaders to progress towards an Assistant Manager role. Job Type: Full-time Pay: $21.00 per hour + Tips + Mystery Shopper Bonus Referral Bonus: $100.00 Benefits: • Health, Dental and Vision Benefits, • Weekly Mystery Shopper bonus plan, • 401K retirement plan, • Generous Paid Time Off, • Company sponsored Life Insurance + STD and LTD offerings, • Child Bonding Leave, • The Pret Academy, which supports the training and development for our wonderful people, • Quarterly nationwide team events, • Free breakfast and lunch when working – including generous discounts when you’re not, • Transit program, FSA and HSAs available, • A friendly, fun, and fast paced environment with passionate teams to work with, • Pet Insurance Shift: 8 hour shift Required: A Valid NYC Food Handler Card and at least one year of Restaurant Leader/Supervisor experience. About Us: Empire JointStar (Empire) is a major retailer in the US and is an affiliate of a global organisation called Dallas Holdings International (Dallas). Dallas is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Dallas now owns over 70+ Pret A Manger shops across the US and UK and is expanding rapidly; 50+ Pret A Manger locations in NY, DC and PA through Empire with further opportunities in California - Empire is headquartered in New York City. We are an Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $23.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Description: Our Leaders support and coach the team to ensure they reach their potential, in both the shop and the kitchen. As a Leader your area of expertise is the knowledge and standards of leading a successful front of house or kitchen operation. Our Leaders take pride in leading our team and being the gatekeepers of safety and standards. People at Pret work hard, have fun, learn a lot and really grow. Everything we do as a business is built on the enthusiasm and professionalism of our leaders. At Pret, we have a dedicated Academy that ensures the right training, development and support of our wonderful people. There are opportunities for our Leaders to progress towards an Assistant Manager role. Job Type: Full-time Pay: $21.00 per hour + Tips + Mystery Shopper Bonus Referral Bonus: $100.00 Benefits: • Health, Dental and Vision Benefits, • Weekly Mystery Shopper bonus plan, • 401K retirement plan, • Generous Paid Time Off, • Company sponsored Life Insurance + STD and LTD offerings, • Child Bonding Leave, • The Pret Academy, which supports the training and development for our wonderful people, • Quarterly nationwide team events, • Free breakfast and lunch when working – including generous discounts when you’re not, • Transit program, FSA and HSAs available, • A friendly, fun, and fast paced environment with passionate teams to work with, • Pet Insurance Shift: 8 hour shift Required: A Valid NYC Food Handler Card and at least one year of Restaurant Leader/Supervisor experience. About Us: Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Empire operates Pret A Manger shops in NYC, DC and Philadelphia and is expanding rapidly. Empire is headquartered in New York City. We are an Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $27.25 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Description: Our Leaders support and coach the team to ensure they reach their potential, in both the shop and the kitchen. As a Leader your area of expertise is the knowledge and standards of leading a successful front of house or kitchen operation. Our Leaders take pride in leading our team and being the gatekeepers of safety and standards. People at Pret work hard, have fun, learn a lot and really grow. Everything we do as a business is built on the enthusiasm and professionalism of our leaders. At Pret, we have a dedicated Academy that ensures the right training, development and support of our wonderful people. There are opportunities for our Leaders to progress towards an Assistant Manager role. Job Type: Full-time Pay: $21.00 per hour + Tips + Mystery Shopper Bonus Referral Bonus: $100.00 Benefits: • Health, Dental and Vision Benefits, • Weekly Mystery Shopper bonus plan, • 401K retirement plan, • Generous Paid Time Off, • Company sponsored Life Insurance + STD and LTD offerings, • Child Bonding Leave, • The Pret Academy, which supports the training and development for our wonderful people, • Quarterly nationwide team events, • Free breakfast and lunch when working – including generous discounts when you’re not, • Transit program, FSA and HSAs available, • A friendly, fun, and fast paced environment with passionate teams to work with, • Pet Insurance Shift: 8 hour shift Required: A Valid NYC Food Handler Card and at least one year of Restaurant Leader/Supervisor experience. About Us: Empire JointStar (Empire) is a major retailer in the US and is an affiliate of a global organisation called Dallas Holdings International (Dallas). Dallas is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Dallas now owns over 70+ Pret A Manger shops across the US and UK and is expanding rapidly; 50+ Pret A Manger locations in NY, DC and PA through Empire with further opportunities in California - Empire is headquartered in New York City. We are an Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $27.25 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $25.25 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Description: Our Leaders support and coach the team to ensure they reach their potential, in both the shop and the kitchen. As a Leader your area of expertise is the knowledge and standards of leading a successful front of house or kitchen operation. Our Leaders take pride in leading our team and being the gatekeepers of safety and standards. People at Pret work hard, have fun, learn a lot and really grow. Everything we do as a business is built on the enthusiasm and professionalism of our leaders. At Pret, we have a dedicated Academy that ensures the right training, development and support of our wonderful people. There are opportunities for our Leaders to progress towards an Assistant Manager role. Job Type: Full-time Pay: $21.00 per hour + Tips + Mystery Shopper Bonus Referral Bonus: $100.00 Benefits: • Health, Dental and Vision Benefits, • Weekly Mystery Shopper bonus plan, • 401K retirement plan, • Generous Paid Time Off, • Company sponsored Life Insurance + STD and LTD offerings, • Child Bonding Leave, • The Pret Academy, which supports the training and development for our wonderful people, • Quarterly nationwide team events, • Free breakfast and lunch when working – including generous discounts when you’re not, • Transit program, FSA and HSAs available, • A friendly, fun, and fast paced environment with passionate teams to work with, • Pet Insurance Shift: 8 hour shift Required: A Valid NYC Food Handler Card and at least one year of Restaurant Leader/Supervisor experience. About Us: Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Empire operates Pret A Manger shops in NYC, DC and Philadelphia and is expanding rapidly. Empire is headquartered in New York City. We are an Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Description: Our Leaders support and coach the team to ensure they reach their potential, in both the shop and the kitchen. As a Leader your area of expertise is the knowledge and standards of leading a successful front of house or kitchen operation. Our Leaders take pride in leading our team and being the gatekeepers of safety and standards. People at Pret work hard, have fun, learn a lot and really grow. Everything we do as a business is built on the enthusiasm and professionalism of our leaders. At Pret, we have a dedicated Academy that ensures the right training, development and support of our wonderful people. There are opportunities for our Leaders to progress towards an Assistant Manager role. Job Type: Full-time Pay: $23.00 per hour + Tips + Mystery Shopper Bonus Referral Bonus: $100.00 Benefits: • Health, Dental and Vision Benefits, • Weekly Mystery Shopper bonus plan, • 401K retirement plan, • Generous Paid Time Off, • Company sponsored Life Insurance + STD and LTD offerings, • Child Bonding Leave, • The Pret Academy, which supports the training and development for our wonderful people, • Quarterly nationwide team events, • Free breakfast and lunch when working – including generous discounts when you’re not, • Transit program, FSA and HSAs available, • A friendly, fun, and fast paced environment with passionate teams to work with, • Pet Insurance Shift: 8 hour shift Required: A Valid NYC Food Handler Card and at least one year of Restaurant Leader/Supervisor experience. About Us: Empire JointStar (Empire) is a major retailer in the US and is an affiliate of a global organization called Dallas Holdings International (Dallas). Dallas is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Dallas now owns over 70+ Pret A Manger shops across the US and UK and is expanding rapidly; 50+ Pret A Manger locations in NY, DC and PA through Empire with further opportunities in California - Empire is headquartered in New York City. We are an Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $25.25 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.