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Job Description Job Title: Team Member Pay: $17.95 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: We’re looking for passionate team players to bring joy to our guests every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams! About You · Be kind, honest and generous: bring genuine warmth to work every day · Bring your passion: share our passion for exceptional guest service · Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special · No experience needed: come and learn to deliver outstanding guest service Responsibilities Making Great Food & Drinks: · Prepare handmade sandwiches, salads, baguettes, and other menu items using fresh ingredients daily · Keep retail langers restocked with hot food and cold food - looking picture perfect, guests should always see a full, beautiful display · Cook and prepare hot food items following Pret recipes and standards · Make all Barista Prepared Drinks to Pret standards and aim to serve within 60 seconds · Keep shelves restocked and looking picture perfect throughout the day · Check and record food temperatures to keep everything safe · Learn and practice latte art to delight our guests Serving Customers with Care: · Greet guests warmly, take orders, and answer questions about our menu · Make guests feel special with great service and attention to detail Keeping Our Shop Safe & Clean: · Follow all food safety and health & safety rules at all times · Keep your workspace clean as you go, see it through guests' eyes · Complete required safety training · Tell your Manager right away if you see any safety concerns · Wear the correct uniform and stay well-presented throughout your shift Taking Care of Equipment: · Set up equipment at the start of your shift (coffee machines, hot food equipment, etc.) · Clean and maintain equipment daily and weekly according to Pret standards · Complete temperature checks and equipment tests Job Requirements · A team-oriented approach, you respect and support the restaurant’s success · Excellent communication skills, both verbal and written · A desire to create exceptional employee & guest experiences · Reliability and punctuality · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations · The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Member Pay: $17.95 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: We’re looking for passionate team players to bring joy to our guests every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams! About You · Be kind, honest and generous: bring genuine warmth to work every day · Bring your passion: share our passion for exceptional guest service · Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special · No experience needed: come and learn to deliver outstanding guest service Responsibilities Making Great Food & Drinks: · Prepare handmade sandwiches, salads, baguettes, and other menu items using fresh ingredients daily · Keep retail langers restocked with hot food and cold food - looking picture perfect, guests should always see a full, beautiful display · Cook and prepare hot food items following Pret recipes and standards · Make all Barista Prepared Drinks to Pret standards and aim to serve within 60 seconds · Keep shelves restocked and looking picture perfect throughout the day · Check and record food temperatures to keep everything safe · Learn and practice latte art to delight our guests Serving Customers with Care: · Greet guests warmly, take orders, and answer questions about our menu · Make guests feel special with great service and attention to detail Keeping Our Shop Safe & Clean: · Follow all food safety and health & safety rules at all times · Keep your workspace clean as you go, see it through guests' eyes · Complete required safety training · Tell your Manager right away if you see any safety concerns · Wear the correct uniform and stay well-presented throughout your shift Taking Care of Equipment: · Set up equipment at the start of your shift (coffee machines, hot food equipment, etc.) · Clean and maintain equipment daily and weekly according to Pret standards · Complete temperature checks and equipment tests Job Requirements · A team-oriented approach, you respect and support the restaurant’s success · Excellent communication skills, both verbal and written · A desire to create exceptional employee & guest experiences · Reliability and punctuality · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations · The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Member Pay: $17.95 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: We’re looking for passionate team players to bring joy to our guests every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams! About You · Be kind, honest and generous: bring genuine warmth to work every day · Bring your passion: share our passion for exceptional guest service · Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special · No experience needed: come and learn to deliver outstanding guest service Responsibilities Making Great Food & Drinks: · Prepare handmade sandwiches, salads, baguettes, and other menu items using fresh ingredients daily · Keep retail langers restocked with hot food and cold food - looking picture perfect, guests should always see a full, beautiful display · Cook and prepare hot food items following Pret recipes and standards · Make all Barista Prepared Drinks to Pret standards and aim to serve within 60 seconds · Keep shelves restocked and looking picture perfect throughout the day · Check and record food temperatures to keep everything safe · Learn and practice latte art to delight our guests Serving Customers with Care: · Greet guests warmly, take orders, and answer questions about our menu · Make guests feel special with great service and attention to detail Keeping Our Shop Safe & Clean: · Follow all food safety and health & safety rules at all times · Keep your workspace clean as you go, see it through guests' eyes · Complete required safety training · Tell your Manager right away if you see any safety concerns · Wear the correct uniform and stay well-presented throughout your shift Taking Care of Equipment: · Set up equipment at the start of your shift (coffee machines, hot food equipment, etc.) · Clean and maintain equipment daily and weekly according to Pret standards · Complete temperature checks and equipment tests Job Requirements · A team-oriented approach, you respect and support the restaurant’s success · Excellent communication skills, both verbal and written · A desire to create exceptional employee & guest experiences · Reliability and punctuality · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations · The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Member Pay: $19.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: We’re looking for passionate team players to bring joy to our guests every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams! About You · Be kind, honest and generous: bring genuine warmth to work every day · Bring your passion: share our passion for exceptional guest service · Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special · No experience needed: come and learn to deliver outstanding guest service Responsibilities Making Great Food & Drinks: · Prepare handmade sandwiches, salads, baguettes, and other menu items using fresh ingredients daily · Keep retail langers restocked with hot food and cold food - looking picture perfect, guests should always see a full, beautiful display · Cook and prepare hot food items following Pret recipes and standards · Make all Barista Prepared Drinks to Pret standards and aim to serve within 60 seconds · Keep shelves restocked and looking picture perfect throughout the day · Check and record food temperatures to keep everything safe · Learn and practice latte art to delight our guests Serving Customers with Care: · Greet guests warmly, take orders, and answer questions about our menu · Make guests feel special with great service and attention to detail Keeping Our Shop Safe & Clean: · Follow all food safety and health & safety rules at all times · Keep your workspace clean as you go, see it through guests' eyes · Complete required safety training · Tell your Manager right away if you see any safety concerns · Wear the correct uniform and stay well-presented throughout your shift Taking Care of Equipment: · Set up equipment at the start of your shift (coffee machines, hot food equipment, etc.) · Clean and maintain equipment daily and weekly according to Pret standards · Complete temperature checks and equipment tests Job Requirements · A team-oriented approach, you respect and support the restaurant’s success · Excellent communication skills, both verbal and written · A desire to create exceptional employee & guest experiences · Reliability and punctuality · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations · The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Member Pay: $17.95 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: We’re looking for passionate team players to bring joy to our guests every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams! About You · Be kind, honest and generous: bring genuine warmth to work every day · Bring your passion: share our passion for exceptional guest service · Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special · No experience needed: come and learn to deliver outstanding guest service Responsibilities Making Great Food & Drinks: · Prepare handmade sandwiches, salads, baguettes, and other menu items using fresh ingredients daily · Keep retail langers restocked with hot food and cold food - looking picture perfect, guests should always see a full, beautiful display · Cook and prepare hot food items following Pret recipes and standards · Make all Barista Prepared Drinks to Pret standards and aim to serve within 60 seconds · Keep shelves restocked and looking picture perfect throughout the day · Check and record food temperatures to keep everything safe · Learn and practice latte art to delight our guests Serving Customers with Care: · Greet guests warmly, take orders, and answer questions about our menu · Make guests feel special with great service and attention to detail Keeping Our Shop Safe & Clean: · Follow all food safety and health & safety rules at all times · Keep your workspace clean as you go, see it through guests' eyes · Complete required safety training · Tell your Manager right away if you see any safety concerns · Wear the correct uniform and stay well-presented throughout your shift Taking Care of Equipment: · Set up equipment at the start of your shift (coffee machines, hot food equipment, etc.) · Clean and maintain equipment daily and weekly according to Pret standards · Complete temperature checks and equipment tests Job Requirements · A team-oriented approach, you respect and support the restaurant’s success · Excellent communication skills, both verbal and written · A desire to create exceptional employee & guest experiences · Reliability and punctuality · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations · The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Member Pay: $17.95 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: We’re looking for passionate team players to bring joy to our guests every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams! About You · Be kind, honest and generous: bring genuine warmth to work every day · Bring your passion: share our passion for exceptional guest service · Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special · No experience needed: come and learn to deliver outstanding guest service Responsibilities Making Great Food & Drinks: · Prepare handmade sandwiches, salads, baguettes, and other menu items using fresh ingredients daily · Keep retail langers restocked with hot food and cold food - looking picture perfect, guests should always see a full, beautiful display · Cook and prepare hot food items following Pret recipes and standards · Make all Barista Prepared Drinks to Pret standards and aim to serve within 60 seconds · Keep shelves restocked and looking picture perfect throughout the day · Check and record food temperatures to keep everything safe · Learn and practice latte art to delight our guests Serving Customers with Care: · Greet guests warmly, take orders, and answer questions about our menu · Make guests feel special with great service and attention to detail Keeping Our Shop Safe & Clean: · Follow all food safety and health & safety rules at all times · Keep your workspace clean as you go, see it through guests' eyes · Complete required safety training · Tell your Manager right away if you see any safety concerns · Wear the correct uniform and stay well-presented throughout your shift Taking Care of Equipment: · Set up equipment at the start of your shift (coffee machines, hot food equipment, etc.) · Clean and maintain equipment daily and weekly according to Pret standards · Complete temperature checks and equipment tests Job Requirements · A team-oriented approach, you respect and support the restaurant’s success · Excellent communication skills, both verbal and written · A desire to create exceptional employee & guest experiences · Reliability and punctuality · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations · The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Member Pay: $17.95 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: We’re looking for passionate team players to bring joy to our guests every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams! About You · Be kind, honest and generous: bring genuine warmth to work every day · Bring your passion: share our passion for exceptional guest service · Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special · No experience needed: come and learn to deliver outstanding guest service Responsibilities Making Great Food & Drinks: · Prepare handmade sandwiches, salads, baguettes, and other menu items using fresh ingredients daily · Keep retail langers restocked with hot food and cold food - looking picture perfect, guests should always see a full, beautiful display · Cook and prepare hot food items following Pret recipes and standards · Make all Barista Prepared Drinks to Pret standards and aim to serve within 60 seconds · Keep shelves restocked and looking picture perfect throughout the day · Check and record food temperatures to keep everything safe · Learn and practice latte art to delight our guests Serving Customers with Care: · Greet guests warmly, take orders, and answer questions about our menu · Make guests feel special with great service and attention to detail Keeping Our Shop Safe & Clean: · Follow all food safety and health & safety rules at all times · Keep your workspace clean as you go, see it through guests' eyes · Complete required safety training · Tell your Manager right away if you see any safety concerns · Wear the correct uniform and stay well-presented throughout your shift Taking Care of Equipment: · Set up equipment at the start of your shift (coffee machines, hot food equipment, etc.) · Clean and maintain equipment daily and weekly according to Pret standards · Complete temperature checks and equipment tests Job Requirements · A team-oriented approach, you respect and support the restaurant’s success · Excellent communication skills, both verbal and written · A desire to create exceptional employee & guest experiences · Reliability and punctuality · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations · The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Member Pay: $17.95 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: We’re looking for passionate team players to bring joy to our guests every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams! About You · Be kind, honest and generous: bring genuine warmth to work every day · Bring your passion: share our passion for exceptional guest service · Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special · No experience needed: come and learn to deliver outstanding guest service Responsibilities Making Great Food & Drinks: · Prepare handmade sandwiches, salads, baguettes, and other menu items using fresh ingredients daily · Keep retail langers restocked with hot food and cold food - looking picture perfect, guests should always see a full, beautiful display · Cook and prepare hot food items following Pret recipes and standards · Make all Barista Prepared Drinks to Pret standards and aim to serve within 60 seconds · Keep shelves restocked and looking picture perfect throughout the day · Check and record food temperatures to keep everything safe · Learn and practice latte art to delight our guests Serving Customers with Care: · Greet guests warmly, take orders, and answer questions about our menu · Make guests feel special with great service and attention to detail Keeping Our Shop Safe & Clean: · Follow all food safety and health & safety rules at all times · Keep your workspace clean as you go, see it through guests' eyes · Complete required safety training · Tell your Manager right away if you see any safety concerns · Wear the correct uniform and stay well-presented throughout your shift Taking Care of Equipment: · Set up equipment at the start of your shift (coffee machines, hot food equipment, etc.) · Clean and maintain equipment daily and weekly according to Pret standards · Complete temperature checks and equipment tests Job Requirements · A team-oriented approach, you respect and support the restaurant’s success · Excellent communication skills, both verbal and written · A desire to create exceptional employee & guest experiences · Reliability and punctuality · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations · The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Member Pay: $17.95 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: We’re looking for passionate team players to bring joy to our guests every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams! About You Be kind, honest and generous: bring genuine warmth to work every day Bring your passion: share our passion for exceptional guest service Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special No experience needed: come and learn to deliver outstanding guest service Responsibilities Making Great Food & Drinks: Prepare handmade sandwiches, salads, baguettes, and other menu items using fresh ingredients daily Keep retail langers restocked with hot food and cold food - looking picture perfect, guests should always see a full, beautiful display Cook and prepare hot food items following Pret recipes and standards Make all Barista Prepared Drinks to Pret standards and aim to serve within 60 seconds Keep shelves restocked and looking picture perfect throughout the day Check and record food temperatures to keep everything safe Learn and practice latte art to delight our guests Serving Customers with Care: Greet guests warmly, take orders, and answer questions about our menu Make guests feel special with great service and attention to detail Keeping Our Shop Safe & Clean: Follow all food safety and health & safety rules at all times Keep your workspace clean as you go, see it through guests' eyes Complete required safety training Tell your Manager right away if you see any safety concerns Wear the correct uniform and stay well-presented throughout your shift Taking Care of Equipment: Set up equipment at the start of your shift (coffee machines, hot food equipment, etc.) Clean and maintain equipment daily and weekly according to Pret standards Complete temperature checks and equipment tests Job Requirements A team-oriented approach, you respect and support the restaurant’s success Excellent communication skills, both verbal and written A desire to create exceptional employee & guest experiences Reliability and punctuality Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Member Pay: $19.50 per hour + Mystery Shopper Bonus + Tips Referral Bonus: $100.00 Job Summary: At Pret, Team Members contribute to the kitchen or front of house operations in our shops. They cultivate a safe, inviting atmosphere, dazzle our customers, and produce exceptional quality food. We are on the lookout for enthusiastic, collaborative team players to join our outstanding shops! If this description resonates with you, we eagerly await the chance to connect. Qualifications: Passion for creating a welcoming and safe environment for both customers and team members. Desire to engage customers and deliver exceptional service. Dedication to producing high-quality food and beverages. Ability to thrive in a fast-paced, team-oriented environment. Strong communication and interpersonal skills. Flexibility to work varied shifts, including weekends and holidays About Us: Empire JointStar (Empire) is a major retailer in the US and is an affiliate of a global organization called Dallas Holdings International (Dallas). Dallas is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Dallas now owns over 70+ Pret A Manger shops across the US and UK and is expanding rapidly; 50+ Pret A Manger locations in NY, DC and PA through Empire with further opportunities in California - Empire is headquartered in New York City. We are an Equal Opportunity Employer: We stand unwavering in our commitment to equal employment opportunity, fostering an environment free from bias based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We take pride in being an equal opportunity workplace. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Member Pay: $17.95 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: We’re looking for passionate team players to bring joy to our guests every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams! About You · Be kind, honest and generous: bring genuine warmth to work every day · Bring your passion: share our passion for exceptional guest service · Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special · No experience needed: come and learn to deliver outstanding guest service Responsibilities Making Great Food & Drinks: · Prepare handmade sandwiches, salads, baguettes, and other menu items using fresh ingredients daily · Keep retail langers restocked with hot food and cold food - looking picture perfect, guests should always see a full, beautiful display · Cook and prepare hot food items following Pret recipes and standards · Make all Barista Prepared Drinks to Pret standards and aim to serve within 60 seconds · Keep shelves restocked and looking picture perfect throughout the day · Check and record food temperatures to keep everything safe · Learn and practice latte art to delight our guests Serving Customers with Care: · Greet guests warmly, take orders, and answer questions about our menu · Make guests feel special with great service and attention to detail Keeping Our Shop Safe & Clean: · Follow all food safety and health & safety rules at all times · Keep your workspace clean as you go, see it through guests' eyes · Complete required safety training · Tell your Manager right away if you see any safety concerns · Wear the correct uniform and stay well-presented throughout your shift Taking Care of Equipment: · Set up equipment at the start of your shift (coffee machines, hot food equipment, etc.) · Clean and maintain equipment daily and weekly according to Pret standards · Complete temperature checks and equipment tests Job Requirements · A team-oriented approach, you respect and support the restaurant’s success · Excellent communication skills, both verbal and written · A desire to create exceptional employee & guest experiences · Reliability and punctuality · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations · The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Member Pay: $17.95 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: We’re looking for passionate team players to bring joy to our guests every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams! About You · Be kind, honest and generous: bring genuine warmth to work every day · Bring your passion: share our passion for exceptional guest service · Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special · No experience needed: come and learn to deliver outstanding guest service Responsibilities Making Great Food & Drinks: · Prepare handmade sandwiches, salads, baguettes, and other menu items using fresh ingredients daily · Keep retail langers restocked with hot food and cold food - looking picture perfect, guests should always see a full, beautiful display · Cook and prepare hot food items following Pret recipes and standards · Make all Barista Prepared Drinks to Pret standards and aim to serve within 60 seconds · Keep shelves restocked and looking picture perfect throughout the day · Check and record food temperatures to keep everything safe · Learn and practice latte art to delight our guests Serving Customers with Care: · Greet guests warmly, take orders, and answer questions about our menu · Make guests feel special with great service and attention to detail Keeping Our Shop Safe & Clean: · Follow all food safety and health & safety rules at all times · Keep your workspace clean as you go, see it through guests' eyes · Complete required safety training · Tell your Manager right away if you see any safety concerns · Wear the correct uniform and stay well-presented throughout your shift Taking Care of Equipment: · Set up equipment at the start of your shift (coffee machines, hot food equipment, etc.) · Clean and maintain equipment daily and weekly according to Pret standards · Complete temperature checks and equipment tests Job Requirements · A team-oriented approach, you respect and support the restaurant’s success · Excellent communication skills, both verbal and written · A desire to create exceptional employee & guest experiences · Reliability and punctuality · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations · The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Member Pay: $17.95 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: We’re looking for passionate team players to bring joy to our guests every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams! About You · Be kind, honest and generous: bring genuine warmth to work every day · Bring your passion: share our passion for exceptional guest service · Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special · No experience needed: come and learn to deliver outstanding guest service Responsibilities Making Great Food & Drinks: · Prepare handmade sandwiches, salads, baguettes, and other menu items using fresh ingredients daily · Keep retail langers restocked with hot food and cold food - looking picture perfect, guests should always see a full, beautiful display · Cook and prepare hot food items following Pret recipes and standards · Make all Barista Prepared Drinks to Pret standards and aim to serve within 60 seconds · Keep shelves restocked and looking picture perfect throughout the day · Check and record food temperatures to keep everything safe · Learn and practice latte art to delight our guests Serving Customers with Care: · Greet guests warmly, take orders, and answer questions about our menu · Make guests feel special with great service and attention to detail Keeping Our Shop Safe & Clean: · Follow all food safety and health & safety rules at all times · Keep your workspace clean as you go, see it through guests' eyes · Complete required safety training · Tell your Manager right away if you see any safety concerns · Wear the correct uniform and stay well-presented throughout your shift Taking Care of Equipment: · Set up equipment at the start of your shift (coffee machines, hot food equipment, etc.) · Clean and maintain equipment daily and weekly according to Pret standards · Complete temperature checks and equipment tests Job Requirements · A team-oriented approach, you respect and support the restaurant’s success · Excellent communication skills, both verbal and written · A desire to create exceptional employee & guest experiences · Reliability and punctuality · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations · The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Member Pay: $17.50 per hour + Mystery Shopper Bonus + Tips Referral Bonus: $100.00 Job Summary: At Pret, Team Members contribute to the kitchen or front of house operations in our shops. They cultivate a safe, inviting atmosphere, dazzle our customers, and produce exceptional quality food. We are on the lookout for enthusiastic, collaborative team players to join our outstanding shops! If this description resonates with you, we eagerly await the chance to connect. Qualifications: Passion for creating a welcoming and safe environment for both customers and team members. Desire to engage customers and deliver exceptional service. Dedication to producing high-quality food and beverages. Ability to thrive in a fast-paced, team-oriented environment. Strong communication and interpersonal skills. Flexibility to work varied shifts, including weekends and holidays About Us: Empire JointStar (Empire) is a major retailer in the US and is an affiliate of a global organization called Dallas Holdings International (Dallas). Dallas is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Dallas now owns over 70+ Pret A Manger shops across the US and UK and is expanding rapidly; 50+ Pret A Manger locations in NY, DC and PA through Empire with further opportunities in California - Empire is headquartered in New York City. We are an Equal Opportunity Employer: We stand unwavering in our commitment to equal employment opportunity, fostering an environment free from bias based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We take pride in being an equal opportunity workplace. We use eVerify to confirm U.S. Employment eligibility.

Job Description Senior Trainer Position Overview The Senior Trainer architects and leads the overarching customer experience and service excellence strategy across our entire trade operations. This individual contributor transforms technical service delivery into a premium brand differentiator by embedding elite, world-class hospitality standards into field and office operations. Key Responsibilities: Strategic Architecture • Establish premier service benchmarks for all customer-facing trade and support roles., • Assist with designing the end-to-end customer journey map from initial dispatch call to post-service follow-up., • Collaborate with executive leadership to align service behaviors with business growth goals. Advanced Curriculum & Soft Skills Training • Build a comprehensive, scalable curriculum for field and office staff., • Translate luxury hospitality frameworks into practical, field-friendly communication steps., • Develop specialized modules for defusing high-stakes escalations and premium client management. Metrics, Accountability & Quality Assurance • Partner with Service Managers to drive customer satisfaction metrics., • Audit service delivery via field ride-alongs, call monitoring, and "mystery shopper" programs., • Analyze operational data to identify performance gaps and deploy targeted training interventions. Qualifications: • Experience: 10+ years of experience in luxury hospitality management and / or training management within residential services, HVAC, plumbing, or electrical sectors. Bachelor's Degree and / or certifications in Hospitality is preferred., • Luxury Background: Direct, verified prior employment with elite hospitality brands (e.g., Four Seasons, Ritz-Carlton)., • Service Culture: Direct, verified training or employment experience with Disney or Disney-like service culture frameworks., • Industry: Proven success adapting hospitality principles to various industries specifically decentralized, field-based, or trade industries. Skills: • Influence: Exceptional ability to gain buy-in and respect from seasoned trade professionals., • Data Literacy: Strong aptitude for translating customer feedback metrics into actionable training strategies., • Agility: Expert at pivoting training methods to support rapid business scaling or new trade lines.

Job DescriptionDirector of Service Excellence Position Overview The Director of Service Excellence is responsible for architecting and leading the company's customer experience and service excellence strategy across all field and office operations. This leader will transform service delivery into a competitive brand differentiator by implementing world-class hospitality standards, driving training initiatives, and elevating customer satisfaction across the organization. Key ResponsibilitiesStrategic Leadership • Establish and maintain best-in-class service standards for all customer-facing employees., • Design and enhance the end-to-end customer journey, from initial customer contact through post-service follow-up., • Partner with executive leadership to align service excellence initiatives with organizational growth objectives., • Foster a customer-centric culture focused on delivering exceptional service experiences.Training & Development, • Develop and oversee a scalable service excellence curriculum for field and office teams., • Integrate luxury hospitality principles into practical service and communication training., • Create programs focused on customer engagement, conflict resolution, and escalation management., • Provide coaching and leadership development to support service excellence goals.Performance & Quality Assurance, • Partner with Service Managers to improve customer satisfaction and service performance metrics., • Oversee service quality programs including ride-alongs, call monitoring, and mystery shopper initiatives., • Analyze customer feedback and operational data to identify trends and performance gaps., • Implement targeted training and continuous improvement strategies to drive measurable results.Qualifications, • 10+ years of experience in customer experience, service operations, hospitality, training, or a related leadership role., • Bachelor's degree preferred; certifications in Hospitality, Training & Development, or Customer Experience are a plus., • Experience with luxury hospitality brands such as Four Seasons, Ritz-Carlton, or similar service-focused organizations strongly preferred., • Proven success translating hospitality-based service models into operational or field-service environments., • Demonstrated ability to lead large-scale service culture and training initiatives.Key Skills, • Customer Experience Strategy, • Service Excellence, • Leadership & Change Management, • Training & Curriculum Development, • Performance Coaching, • Quality Assurance, • Data Analysis & Customer Satisfaction Metrics, • Executive Communication & Stakeholder Management, • Conflict Resolution & Escalation Management Job Type & Location This is a Contract to Hire position based out of Alexandria, VA. Pay and Benefits The pay range for this position is $95000.00 - $130000.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Alexandria,VA. Application Deadline This position is anticipated to close on Jul 15, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description Job Title: Barista Pay: $18.50 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: Pret A Manger is looking for a passionate and skilled Barista to join our team. You'll be the heart of our coffee experience, crafting consistently excellent drinks, creating genuine moments of connection with guests, and bringing the energy and warmth that defines Pret Buzz. This is more than a barista role: you'll be a coach and standard-setter for your team, helping train and develop fellow team members on Pret's Barista Prepared Drinks program. If you love great coffee, fast-paced environments, and making people's days a little better, we'd love to meet you. Key Responsibilities: Right Pret People: Barista Prepared Drinks Training · To coach and train Team Member Star and Baristas-in-training on Barista Prepared Drinks and standards · Deliver drinks within the 60-second service standard, communicating proactively when delays occur · To liaise with management to ensure to ensure all Barista Prepared Drinks training is planned and carried out as appropriate · To carry out coffee team briefs and attend any relevant meetings and courses relating to Barista Prepared Drinks when appropriate · To ensure all hot drinks training material is available and up to date · To follow Pret’s dress code and be immaculately presented, wearing the correct uniform at all times Amazing Service: Creating Pret Buzz · To positively engage with guests and the team with eye contact and a smile · To serve Barista Prepared Drinks to the 60 seconds standards, communicating to customers and the team when this is not possible · To ‘wow’ customers with latte art Delicious Food & Drink: Excellent Barista Prepared Drinks Quality & Knowledge · To make all Barista Prepared Drinks to Pret standards · Role model coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards Well Loved Shop: Barista Prepared Drinks Counter Operation, Cleanliness & Maintenance · To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards · To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go · To carry out log checks, thermometer calibration and dribble tests in line with Pret standards · To manage the waste levels of Barista Prepared Drinks ingredients · To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager · Support with keeping shelves restocked and looking picture perfect throughout the day Growing Sales: Maximizing Barista Prepared Drinks sales · To have a weekly sales target and share this with the team · To know your shop Barista Prepared Drinks sales versus total sales and the mix · To recognize regular customers with appropriate volume of drinks via Joy of Pret Required Experience: · Barista: 1 year (Required) · Proficiency in espresso based drinks · A team-oriented approach, you respect and support the restaurant’s success · Excellent communication skills · A desire to create exceptional employee & guest experiences · Reliability and punctuality · NYC Food Handlers Card (Preferred) · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations · The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Barista Pay: $18.50 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: Pret A Manger is looking for a passionate and skilled Barista to join our team. You'll be the heart of our coffee experience, crafting consistently excellent drinks, creating genuine moments of connection with guests, and bringing the energy and warmth that defines Pret Buzz. This is more than a barista role: you'll be a coach and standard-setter for your team, helping train and develop fellow team members on Pret's Barista Prepared Drinks program. If you love great coffee, fast-paced environments, and making people's days a little better, we'd love to meet you. Key Responsibilities: Right Pret People: Barista Prepared Drinks Training · To coach and train Team Member Star and Baristas-in-training on Barista Prepared Drinks and standards · Deliver drinks within the 60-second service standard, communicating proactively when delays occur · To liaise with management to ensure to ensure all Barista Prepared Drinks training is planned and carried out as appropriate · To carry out coffee team briefs and attend any relevant meetings and courses relating to Barista Prepared Drinks when appropriate · To ensure all hot drinks training material is available and up to date · To follow Pret’s dress code and be immaculately presented, wearing the correct uniform at all times Amazing Service: Creating Pret Buzz · To positively engage with guests and the team with eye contact and a smile · To serve Barista Prepared Drinks to the 60 seconds standards, communicating to customers and the team when this is not possible · To ‘wow’ customers with latte art Delicious Food & Drink: Excellent Barista Prepared Drinks Quality & Knowledge · To make all Barista Prepared Drinks to Pret standards · Role model coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards Well Loved Shop: Barista Prepared Drinks Counter Operation, Cleanliness & Maintenance · To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards · To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go · To carry out log checks, thermometer calibration and dribble tests in line with Pret standards · To manage the waste levels of Barista Prepared Drinks ingredients · To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager · Support with keeping shelves restocked and looking picture perfect throughout the day Growing Sales: Maximizing Barista Prepared Drinks sales · To have a weekly sales target and share this with the team · To know your shop Barista Prepared Drinks sales versus total sales and the mix · To recognize regular customers with appropriate volume of drinks via Joy of Pret Required Experience: · Barista: 1 year (Required) · Proficiency in espresso based drinks · A team-oriented approach, you respect and support the restaurant’s success · Excellent communication skills · A desire to create exceptional employee & guest experiences · Reliability and punctuality · NYC Food Handlers Card (Preferred) · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations · The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Barista Pay: $18.50 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: Pret A Manger is looking for a passionate and skilled Barista to join our team. You'll be the heart of our coffee experience, crafting consistently excellent drinks, creating genuine moments of connection with guests, and bringing the energy and warmth that defines Pret Buzz. This is more than a barista role: you'll be a coach and standard-setter for your team, helping train and develop fellow team members on Pret's Barista Prepared Drinks program. If you love great coffee, fast-paced environments, and making people's days a little better, we'd love to meet you. Key Responsibilities: Right Pret People: Barista Prepared Drinks Training · To coach and train Team Member Star and Baristas-in-training on Barista Prepared Drinks and standards · Deliver drinks within the 60-second service standard, communicating proactively when delays occur · To liaise with management to ensure to ensure all Barista Prepared Drinks training is planned and carried out as appropriate · To carry out coffee team briefs and attend any relevant meetings and courses relating to Barista Prepared Drinks when appropriate · To ensure all hot drinks training material is available and up to date · To follow Pret’s dress code and be immaculately presented, wearing the correct uniform at all times Amazing Service: Creating Pret Buzz · To positively engage with guests and the team with eye contact and a smile · To serve Barista Prepared Drinks to the 60 seconds standards, communicating to customers and the team when this is not possible · To ‘wow’ customers with latte art Delicious Food & Drink: Excellent Barista Prepared Drinks Quality & Knowledge · To make all Barista Prepared Drinks to Pret standards · Role model coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards Well Loved Shop: Barista Prepared Drinks Counter Operation, Cleanliness & Maintenance · To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards · To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go · To carry out log checks, thermometer calibration and dribble tests in line with Pret standards · To manage the waste levels of Barista Prepared Drinks ingredients · To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager · Support with keeping shelves restocked and looking picture perfect throughout the day Growing Sales: Maximizing Barista Prepared Drinks sales · To have a weekly sales target and share this with the team · To know your shop Barista Prepared Drinks sales versus total sales and the mix · To recognize regular customers with appropriate volume of drinks via Joy of Pret Required Experience: · Barista: 1 year (Required) · Proficiency in espresso based drinks · A team-oriented approach, you respect and support the restaurant’s success · Excellent communication skills · A desire to create exceptional employee & guest experiences · Reliability and punctuality · NYC Food Handlers Card (Preferred) · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations · The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Barista Pay: $18.50 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: Pret A Manger is looking for a passionate and skilled Barista to join our team. You'll be the heart of our coffee experience, crafting consistently excellent drinks, creating genuine moments of connection with guests, and bringing the energy and warmth that defines Pret Buzz. This is more than a barista role: you'll be a coach and standard-setter for your team, helping train and develop fellow team members on Pret's Barista Prepared Drinks program. If you love great coffee, fast-paced environments, and making people's days a little better, we'd love to meet you. Key Responsibilities: Right Pret People: Barista Prepared Drinks Training · To coach and train Team Member Star and Baristas-in-training on Barista Prepared Drinks and standards · Deliver drinks within the 60-second service standard, communicating proactively when delays occur · To liaise with management to ensure to ensure all Barista Prepared Drinks training is planned and carried out as appropriate · To carry out coffee team briefs and attend any relevant meetings and courses relating to Barista Prepared Drinks when appropriate · To ensure all hot drinks training material is available and up to date · To follow Pret’s dress code and be immaculately presented, wearing the correct uniform at all times Amazing Service: Creating Pret Buzz · To positively engage with guests and the team with eye contact and a smile · To serve Barista Prepared Drinks to the 60 seconds standards, communicating to customers and the team when this is not possible · To ‘wow’ customers with latte art Delicious Food & Drink: Excellent Barista Prepared Drinks Quality & Knowledge · To make all Barista Prepared Drinks to Pret standards · Role model coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards Well Loved Shop: Barista Prepared Drinks Counter Operation, Cleanliness & Maintenance · To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards · To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go · To carry out log checks, thermometer calibration and dribble tests in line with Pret standards · To manage the waste levels of Barista Prepared Drinks ingredients · To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager · Support with keeping shelves restocked and looking picture perfect throughout the day Growing Sales: Maximizing Barista Prepared Drinks sales · To have a weekly sales target and share this with the team · To know your shop Barista Prepared Drinks sales versus total sales and the mix · To recognize regular customers with appropriate volume of drinks via Joy of Pret Required Experience: · Barista: 1 year (Required) · Proficiency in espresso based drinks · A team-oriented approach, you respect and support the restaurant’s success · Excellent communication skills · A desire to create exceptional employee & guest experiences · Reliability and punctuality · NYC Food Handlers Card (Preferred) · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations · The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Barista Pay: $18.50 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: Pret A Manger is looking for a passionate and skilled Barista to join our team. You'll be the heart of our coffee experience, crafting consistently excellent drinks, creating genuine moments of connection with guests, and bringing the energy and warmth that defines Pret Buzz. This is more than a barista role: you'll be a coach and standard-setter for your team, helping train and develop fellow team members on Pret's Barista Prepared Drinks program. If you love great coffee, fast-paced environments, and making people's days a little better, we'd love to meet you. Key Responsibilities: Right Pret People: Barista Prepared Drinks Training To coach and train Team Member Star and Baristas-in-training on Barista Prepared Drinks and standards Deliver drinks within the 60-second service standard, communicating proactively when delays occur To liaise with management to ensure to ensure all Barista Prepared Drinks training is planned and carried out as appropriate To carry out coffee team briefs and attend any relevant meetings and courses relating to Barista Prepared Drinks when appropriate To ensure all hot drinks training material is available and up to date To follow Pret’s dress code and be immaculately presented, wearing the correct uniform at all times Amazing Service: Creating Pret Buzz To positively engage with guests and the team with eye contact and a smile To serve Barista Prepared Drinks to the 60 seconds standards, communicating to customers and the team when this is not possible To ‘wow’ customers with latte art Delicious Food & Drink: Excellent Barista Prepared Drinks Quality & Knowledge To make all Barista Prepared Drinks to Pret standards Role model coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards Well Loved Shop: Barista Prepared Drinks Counter Operation, Cleanliness & Maintenance To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go To carry out log checks, thermometer calibration and dribble tests in line with Pret standards To manage the waste levels of Barista Prepared Drinks ingredients To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager Support with keeping shelves restocked and looking picture perfect throughout the day Growing Sales: Maximizing Barista Prepared Drinks sales To have a weekly sales target and share this with the team To know your shop Barista Prepared Drinks sales versus total sales and the mix To recognize regular customers with appropriate volume of drinks via Joy of Pret Required Experience: Barista: 1 year (Required) Proficiency in espresso based drinks A team-oriented approach, you respect and support the restaurant’s success Excellent communication skills A desire to create exceptional employee & guest experiences Reliability and punctuality NYC Food Handlers Card (Preferred) Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Barista Pay: $18.50 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: Pret A Manger is looking for a passionate and skilled Barista to join our team. You'll be the heart of our coffee experience, crafting consistently excellent drinks, creating genuine moments of connection with guests, and bringing the energy and warmth that defines Pret Buzz. This is more than a barista role: you'll be a coach and standard-setter for your team, helping train and develop fellow team members on Pret's Barista Prepared Drinks program. If you love great coffee, fast-paced environments, and making people's days a little better, we'd love to meet you. Key Responsibilities: Right Pret People: Barista Prepared Drinks Training · To coach and train Team Member Star and Baristas-in-training on Barista Prepared Drinks and standards · Deliver drinks within the 60-second service standard, communicating proactively when delays occur · To liaise with management to ensure to ensure all Barista Prepared Drinks training is planned and carried out as appropriate · To carry out coffee team briefs and attend any relevant meetings and courses relating to Barista Prepared Drinks when appropriate · To ensure all hot drinks training material is available and up to date · To follow Pret’s dress code and be immaculately presented, wearing the correct uniform at all times Amazing Service: Creating Pret Buzz · To positively engage with guests and the team with eye contact and a smile · To serve Barista Prepared Drinks to the 60 seconds standards, communicating to customers and the team when this is not possible · To ‘wow’ customers with latte art Delicious Food & Drink: Excellent Barista Prepared Drinks Quality & Knowledge · To make all Barista Prepared Drinks to Pret standards · Role model coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards Well Loved Shop: Barista Prepared Drinks Counter Operation, Cleanliness & Maintenance · To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards · To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go · To carry out log checks, thermometer calibration and dribble tests in line with Pret standards · To manage the waste levels of Barista Prepared Drinks ingredients · To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager · Support with keeping shelves restocked and looking picture perfect throughout the day Growing Sales: Maximizing Barista Prepared Drinks sales · To have a weekly sales target and share this with the team · To know your shop Barista Prepared Drinks sales versus total sales and the mix · To recognize regular customers with appropriate volume of drinks via Joy of Pret Required Experience: · Barista: 1 year (Required) · Proficiency in espresso based drinks · A team-oriented approach, you respect and support the restaurant’s success · Excellent communication skills · A desire to create exceptional employee & guest experiences · Reliability and punctuality · NYC Food Handlers Card (Preferred) · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations · The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $23.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.