Customer Service jobs in Alexandria, VirginiaCrear alertas

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $17.50 - $18.00 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG's anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant's success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").

Job Description Customer Influence Representative - In 2026, start a career where ambition meets opportunity! This role involves engaging with customers in one-on-one sales interactions and helping guide their decisions. We are hiring a people-oriented and customer-focused Customer Influence Representative to open new customer accounts with care and precision. In this role, you’ll be the go-to sales contact for customers, ensuring their satisfaction, resolving issues, and identifying opportunities for additional value. If you’re great at follow-through and enjoy supporting customer relationships, this may be a great fit for you! Key Responsibilities: * Manage day-to-day and face-to-face customer interactions * Ensure accurate documentation and timely communication * Identify upsell or cross-sell opportunities through consultative conversations * Maintain a positive customer experience throughout the account lifecycle What You Bring: * Strong organizational and problem-solving abilities * Excellent written and verbal communication skills * Ability to manage multiple tasks while staying customer-focused * Experience in account management or customer service is preferred * Proficiency with basic digital tools (CRM, email, data entry) Perks: * Stable, full-time position with room to grow * Supportive team culture * Training and development opportunities Company DescriptionAt GrowthGear Marketing (GGM), we specialize in driving results through strategic marketing and sales while creating opportunities for businesses and individuals to thrive. Our expertise in customer acquisition, business development, and brand expansion helps people grow their opportunity presence while delivering measurable success. But we’re more than just a marketing firm we’re a growth engine for ambitious professionals. At GGM, we foster a positive, high-energy culture built on continuous learning, development, and mentorship. We believe in recognition and reward, ensuring that hard work and success never go unnoticed. Our team operates with a winning mindset, where innovation, collaboration, and excellence fuel our daily work. Whether it’s helping clients scale or empowering our people to reach new heights, our focus remains the same: growth, opportunity, and success. Join us at GGM, where your potential meets opportunity, and success is just the beginning.At GrowthGear Marketing (GGM), we specialize in driving results through strategic marketing and sales while creating opportunities for businesses and individuals to thrive. Our expertise in customer acquisition, business development, and brand expansion helps people grow their opportunity presence while delivering measurable success.\r\n\r\nBut we’re more than just a marketing firm we’re a growth engine for ambitious professionals. At GGM, we foster a positive, high-energy culture built on continuous learning, development, and mentorship. We believe in recognition and reward, ensuring that hard work and success never go unnoticed.\r\n\r\nOur team operates with a winning mindset, where innovation, collaboration, and excellence fuel our daily work. Whether it’s helping clients scale or empowering our people to reach new heights, our focus remains the same: growth, opportunity, and success.\r\n\r\nJoin us at GGM, where your potential meets opportunity, and success is just the beginning.

Job Description Vision Leader in contractor productivity products and customer service excellence, while building careers and communities. Mission To significantly contribute to the success of our business partners. Values Family, Dependability, Inclusion, Curiosity, Humility Your Role Customer Service Representatives play a critical role in the success of our business as the first line of contact to our customers. The target is to ensure customer service excellence. Duties and Responsibilities * -Answers phone calls * -Maintains branch order email inbox * -Provides product knowledge * -Builds sales, enters orders * -Ensures orders are filled for pick up or scheduled for delivery and payments received if required. * -Looks up inventory * -Quotes customers * -Provides support to Branch Staff. * -Communicates with the sales team and management of selling trends and customer satisfaction. * -Provides support to customers and sales team. * -Performs all other duties as assigned. Minimum Job Qualifications * -2 Years of Customer Service Experience preferred Knowledge, Skills, and Abilities * -Excel, Word, PowerPoint, OneNote, Teams, and Outlook * -Bilingual in Spanish is preferred, but not required * Work Conditions * -Mainly inside, possibly in the warehouse or outside for short periods of time * -Standing and sitting at desk while working on computer * -Lifting capabilities 40 lbs. * -Directly with customers * -Around warehouse equipment and vehicles Safety Responsibility This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work location, exercises and promotes safe behaviors and shows unyielding support of programs, rules, and policies regarding safety. Company Benefits * -Vacation and Sick time (starts accruing upon hire) * -Medical, Dental, and Vision Insurance (1st of Month following 30 days) * -Health Savings Account (HSA) * -HSA match up to $2,000 * -Incentive Program * -401(k) Eligibility (after 30 days) * -401(k) Company Match (after 1 yr of service) * -Annual Profit Sharing (after 1 yr of service) * -Paid Holidays (8 designated, 3 Floating) * -Life and Disability Insurance (1st of Month following 90 days) * -Employee Assistance Program * -Education Reimbursement * -Referral Program (up to $500)

Job Description Position Overview The VVIP Cabin Crew (Government & Diplomatic Operations) is responsible for delivering the highest standards of safety, service excellence, and confidentiality aboard flights transporting heads of state, senior government officials, diplomats, and high-security delegations. This role requires exceptional professionalism, refined protocol knowledge, cultural intelligence, and the ability to perform seamlessly in high-pressure, security-sensitive environments. Key Responsibilities 1. Safety & Compliance * • Ensure full compliance with international aviation safety regulations and operator-specific procedures., • Conduct detailed pre-flight and post-flight safety checks., • Deliver tailored safety briefings for government officials and diplomatic delegations., • Coordinate with flight deck crew, security teams, and government protection units regarding emergency protocols. 2. Diplomatic Protocol & Government Etiquette * • Apply knowledge of international diplomatic protocols, seating precedence, cultural nuances, and official forms of address., • Manage protocol-sensitive arrangements such as delegation seating, ceremonial requirements, and discreet movement onboard., • Liaise with embassies, consulates, and government agencies to ensure correct handling of VIP expectations and special requests. 3. VVIP Service Excellence * • Deliver highly personalized, luxury service to heads of state and senior VIPs., • Plan, design, and execute bespoke onboard dining, including gourmet menu preparation and premium service standards., • Maintain impeccable cabin presentation and attention to detail throughout the flight., • Manage confidential documents, personal items, and VIP preferences with absolute discretion. 4. Security & Confidentiality * • Maintain strict confidentiality regarding passenger identities, movements, conversations, and mission details., • Adapt quickly to last-minute itinerary changes and high-security operations. 5. Operational Coordination * • Coordinate with ground handling teams, diplomatic lounges, airport authorities, and protocol officers., • Oversee catering orders, special dietary requirements, and high-end amenities procurement., • Prepare detailed cabin readiness reports and VVIP preference logs. Required Qualifications Professional Qualifications * • Valid Cabin Crew License (CCA / EASA / GCAA / FAA or equivalent)., • Minimum 3–5 years of experience in VIP, VVIP, corporate jet, or first-class commercial aviation., • Strong understanding of diplomatic protocol and multicultural etiquette., • Outstanding communication, discretion, and emotional intelligence., • High-level culinary service skills (silver service, guéridon, wine knowledge)., • Crisis management, conflict resolution, and emergency response ability., • Impeccable grooming and professional appearance., • Calm under pressure; able to adapt to rapid operational changes., • Highly confidential, trustworthy, and security-conscious., • Ability to travel extensively and be on short-notice standby., • Valid USA passport with the ability to obtain security clearances., • Willingness to undergo periodic protocol, cultural, and security training., • Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one., • This position does not offer relocation assistance; local candidates are preferred.

Job Description We’re not your average direct sales and marketing firm. We’re a dynamic team representing AT&T, a globally recognized telecommunications leader. We specialize in direct sales and marketing strategies to help drive customer acquisition and provide innovative solutions straight to customers while building lasting relationships. We are looking to expand our team by adding an Entry Level Account Manager to help expand our clients' horizons. As an Entry Level Account Manager, you’ll represent AT&T as a trusted brand ambassador, delivering tailored solutions and top-tier customer service in a fast-moving, results-focused setting. From day one, you’ll benefit from comprehensive training and continuous mentorship designed to support your professional growth and set you on the path to leadership in a Senior Account Management position. Entry Level Account Manager Responsibilities: • Foster strong and lasting relationships with residential customers to understand their needs and recommend proper AT&T products and services during the sales consultation, • Oversee customer accounts by ensuring all information is accurate and services are activated smoothly and efficiently through continued follow-ups, • Learn and apply proven sales strategies to manage accounts, generate leads, and contribute directly to team sales goals, • Actively engage with potential customers through in-person outreach to increase account acquisition and expand the customer base, • Exceptional interpersonal and communication abilities, adept at quickly establishing rapport between fellow Entry Level Account Managers and AT&T customers, • Time management skills, • Detail-oriented with outstanding organizational skills, • Prior experience in sales, retail, hospitality, or customer service is beneficial but not mandatory, • Eagerness to learn, grow, and take on new challenges in a sales-driven environment This is a performance-based position with unlimited commission potential—your earnings reflect your drive, not a salary cap. Annual compensation figures are based on average earnings in the role.

Job DescriptionBenefits/Perks • Competitive Compensation, • Paid Time Off Responsibilities • As a Visa and Passport Customer Service Specialist, you will play a pivotal role in making international travel dreams come true. You'll work closely with our clients to facilitate seamless visa and passport applications, providing personalized support and guidance every step of the way., • Engage with clients professionally and attentively, understanding their unique travel needs and guiding them through the application process., • Gather and review application documents to ensure accuracy and compliance with relevant visa and passport regulations, • Liaise with embassies and consulates to track application statuses and address any inquiries or issues promptly, • Maintain strict confidentiality and data security when handling sensitive client information, • Handle urgent and complex cases with poise and diligence, going the extra mile to exceed client expectations Qualifications • Detail-oriented mindset with excellent organizational and time management skills, • Ability to work independently and thrive in a fast-paced, deadline-driven environment, • A customer-focused attitude, displaying empathy and patience in resolving client inquiries, • Ability to maintain patience, respect and professionalism when dealing with challenging customers or situations., • Self motivated with the ability to work independently as well as in a team environment., • Basic computer and data entry skills along with the ability to learn new programs., • Competitive salary with performance-based incentives, • Collaborative and inclusive work culture that values teamwork and diversity, • Opportunities for growth within a respected organization

Job Description Join Our Team as a FPS – Personnel Security Specialist - Intake! Protection Strategies, Inc. Location: Springfield, VA **This position requires someone to be onsite 5 days per week Who We Are: At Protection Strategies, Inc. (PSI), a Service-Disabled Veteran Owned Small Business, we engage with industry professionals to provide top-tier security solutions and personnel security expertise for the U.S. Government. Our mission is to safeguard our clients' interests with integrity and innovation, reshaping the landscape of security. Why PSI?: Become part of a dedicated team that values people first and believes in making a meaningful impact. We offer cutting-edge solutions that promote safety and protect critical infrastructure. Your hard work will be recognized in our mission-driven culture. What We Offer: • Comprehensive Benefits: Medical, Dental, Vision, Telemedicine, • Financial Support: 401(K) Retirement Plan, Tuition Assistance, Disability Products, • Wellness Programs: Employee Assistance, GoodRx, Commuter Benefits, • Flexible Spending Accounts: HSA + HRA Position Overview: The Personnel Security Specialist (PSS) completes personnel security suitability intake tasks in support of DHS Federal Protective Services (FPS), Personnel Security Division (PSD). Key Responsibilities: • Initiates background investigations., • Manages receipt of security documents submitted from contractor applicants., • Conducts fingerprinting procedures., • Verifies the appropriate level of background investigation being requested, and ensures all documents required for suitability processing have been completed and included in the individual files., • Prepares, submits, monitors, and updates computer tracking systems concerning appropriate case material., • Applies incident management, problem solving, and task performance., • Participates in special projects., • Additional duties as needed. Qualifications: • High School Diploma or equivalent required., • Minimum of three (3) years of relevant experience., • Relevant experience shall include experience within one or more of the standard securities and/or intelligence fields e.g., technical, physical, information, industrial, personnel and operational security., • Subject matter expertise and hands-on experience in one or more security and/or intelligence discipline and experience implementing complex government security and/or intelligence programs and policies is preferable., • Must be highly organized and have excellent oral and written communication skills., • Shall demonstrate a proficiency in various types of information technology applications, such as Microsoft Office, including MS Word, Access, Excel, and PowerPoint., • Familiarity with ISMS, eQIP, CVS, and/or DISS is preferred, but not required., • Must be able to obtain and maintain a US government security clearance. EEO Statement: We are an equal opportunity employer. All qualified applicants will be considered without discrimination based on race, color, religion, sex, national origin, age, disability, or protected veteran status. Employment offers will be contingent on passing a pre-employment drug screen. Ready to Make a Difference? Apply now to join PSI and help shape a safer future!

Job Description Job Overview We are seeking a Bilingual Call Center Representative (Spanish & English) to support our team in facilitating clear communication across departments. This role involves assisting with conversations between Spanish-speaking individuals and English-speaking staff or clients, ensuring that information is exchanged accurately and effectively. The ideal candidate will be comfortable handling a variety of communication needs, including calls and real-time support, while maintaining professionalism and cultural sensitivity. This position plays an important role in helping our organization create an inclusive environment where diverse groups can connect and collaborate successfully. Duties • Handle client communications, respond to inquiries, and assist in resolving issues., • Serve as the first point of contact for the client services/communications department., • Provide interpretation support to help staff understand client needs and concerns., • Review documents to ensure accuracy, proper terminology, and compliance with program directives., • Collaborate with cross-functional teams to deliver comprehensive client support., • Translate and transcribe information accurately and in a timely manner., • Escalate complex issues to the appropriate department when needed., • Maintain confidentiality of sensitive information while upholding ethical standards., • Stay informed on program requirements, directives, and objectives to ensure service quality., • Professional fluency in Spanish and English (both spoken and written); ability to translate and interpret with clarity and accuracy., • Strong English writing and editing skills with attention to detail and professionalism., • Ability to interpret colloquial expressions, slang, and coded language while conveying the intended meaning in English., • Experience translating both complex technical content and informal communications., • Demonstrated ability to interpret complex concepts accurately while maintaining the original message’s intent., • Strong verbal and written communication skills., • Familiarity with documentation review processes and compliance standards (experience with government-regulated processes preferred)., • Relevant professional interpretation or translation experience (experience working with diverse, immigrant, or refugee populations is highly valued)., • Cultural awareness, sensitivity, and ability to build trust with clients and colleagues., • Ability to work collaboratively in a team environment and manage sensitive information confidentially., • Language proficiency testing (e.g., ILR Level 2 or equivalent) may be required.

Job DescriptionADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country. ADTRAV is seeking a Government VIP Travel Consultant to be responsible for all aspects of travel management for our government VIP clients. This includes conversing with customers through multiple communication channels to determine destination, mode of transportation, travel dates, financial considerations and accommodations required. The Government VIP Travel Consultant will also be responsible for booking and issuing domestic and complex international airline itineraries, hotel reservations and transportation reservations through a GDS system. This position is a hybrid position and is required to work onsite with our government client in downtown Washington, D.C. several days a week (TBD) and work remotely on other workdays , including some Saturdays. In addition, candidates for this position are required to be a US Citizen per contract requirements. Essential Duties and Responsibilities include the following: • Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries., • Utilize Sabre to book and issue airline, hotel, car, and other reservations, accurately and efficiently., • Maintain sufficient account knowledge to assist clients without delay., • Check queues daily to ensure accuracy and that all issued tickets are complete., • Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals., • Provide travel expertise to clients., • Send quotes for international travel; break rules down to see if there are restrictions or are non-refundable, understand open skies and FAA rules., • Maintain knowledge of passport and visa guidelines and federal travel regulations., • Provide accurate information, guidance, and direction to travelers on the requirements, processes, and procedures of securing passports and visas., • Meet KPIs as outlined by management (e.g., productivity, transactions, etc.), including maintaining consistent attendance and adherence to the schedule., • Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed., • Follow ADTRAV policies, procedures, and approved workflows on how to service travelers., • Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues., • Communicate effectively with other agents and employees to solve problems, gather information, and service travelers., • Become knowledgeable in ADTRAV's industry and customer base., • Participate in ongoing training to continuously build knowledge and skills in the industry., • Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients., • Adhere to company policies and procedures., • High school diploma or equivalent required., • At least 5 years of experience booking corporate domestic and international travel; complex international a plus., • Experience booking travel for government clients preferred., • Experience working with VIP clients and providing high touch, white glove service., • Prior experience with Visa/Passports preferred., • Experience using a GDS System; Sabre required, Amadeus a plus., • Highly knowledgeable of city, airline, hotel, and car rental codes., • Understanding of federal travel regulations, Fly America Act and Open Skies Agreement., • Ability to weigh cost benefits and recommend alternate travel options to traveler within policy., • Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys., • Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time., • Ability to consistently deliver excellent customer service, internally and externally., • Experience with Microsoft Office suite (Outlook, Word, Excel)., • Highly proficient in business writing and able to format emails and communication with proper grammar and spelling., • Excellent English written and verbal communication skills., • Excellent listening skills; able to listen to and respond to the traveler’s needs and clarify as needed., • Strong attention to detail with emphasis on accuracy and quality., • Highly self-motivated and able to manage multiple priorities simultaneously and complete tasks with minimal supervision., • Strong organizational and problem-solving abilities., • Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed., • Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively., • Able to work on site in Washington, DC per the hybrid schedule to meet client requirements, and adhere to schedule and attendance requirements., • Ability to work remotely and meet the company home-office requirements., • Able to sit and work at a computer for extended periods of time, without leaving the work area., • Be able to successfully attend and pass new hire and department specific training., • Able to maintain confidentiality of company and client information., • Able to work a schedule that falls between Monday-Friday, 8am-8pm ET. In addition, able to work some Saturdays from 9am-2pm ET., • Able to successfully pass a credit, criminal, and/or employment reference background check. ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Description Our client based in Arlington, Virginia is currently recruiting for 4 Customer Service Representatives to join their team on a contract basis. Company Profile • E-commerce organization, • Provide exceptional support via phone, email, and chat, • Play a vital role in reengaging past customers and nurturing existing customer relationships, • Customer Support & Case Management, • Process customer cases following company policies across various systems, • Handle incoming calls, troubleshoot and resolve customer issues, • Respond to customer emails and chats; schedule follow-up calls as required, • Ensure accurate maintenance of customer information and case details, • Document all customer interactions and follow-up activities, • Customer Reengagement Initiative, • Reconnect with dormant customers and introduce new/existing products, • Share product updates, promotions, and discount codes, • Assist in strategic outreach to drive repeat business, • High School Diploma required, • Minimum 2 years of customer service experience, • Data entry skills with high accuracy, • Excellent phone etiquette and communication abilities, • Strong multitasking, organizational, and problem-solving skills, • Preferred Experience, • Retail experience, particularly in e-commerce or online retail, • Comfortable working in fast-paced, team-oriented environments, • Medical, Dental, Vision coverage, • 401K with a 4% match, • Generous 4 weeks of PTO

Job Description Job Summary The Client Services Call Center is Whitman-Walker Health's centralized patient interfacing department responsible for assisting patients in the medical, dental, behavioral health, and other areas across the health center with accessing care. This role facilitates accessing care by utilizing telephonic, text, email, and telephone encounters. Role Specific Primary Essential Duties: • Register patients., • Sends patient forms using email and DocuSign, attaches received forms, and updates the electronic medical record system, • Schedule and reschedule patients’ various types of appointments in the electronic medical record system., • Utilizes dental software when scheduling dental appointments, • Upload documents to patient charts. Labels all uploaded documents in the electronic medical records system., • Must have knowledge of call center tasks, as during times of low call volume, will be responsible for handling other types of calls., • Informs patients of items required for their appointment., • Confirms patient demographic information and insurance when scheduling an appointment. Updates information in electronic medical records, • Verify medical insurance commercial coverage and update electronic medical records. Sends TE to verify medical commercial insurance coverage not obtainable via the website., • Communicate with other departments to verify non-medical commercial insurance coverage., • Update public coverage in electronic medical records in accordance with the Insurance Eligibility function., • Sends TE to verify public coverage when needed., • Performs claim data for all appointments scheduled by the call center representative., • Provides information about Whitman-Walker services and services available in the community., • Assists patients and non-patients who contact the call center via phone, text, email, or written communication., • Answer all incoming calls in the Call Center queues., • Informs the patient of balance and mechanisms to make payment. Collects payment for co-pays and balances, and posts payments., • Informs patients of No-Show policy in a compassionate manner. Offers solutions to include advocating with the provider and rescheduling., • Facilitates providing patient-requested documents and information., • Notifies patients that the provider is not available for their appointment., • Performs claim data when an appointment is scheduled. Verify insurance is active using the IE button in eCW when performing claim data., • Orders ASL and language interpreters when appointments are scheduled., • Routes callers and messages to Whitman-Walker staff or departments., • An associate degree or 2 years of equivalent work experience is required., • Written and oral fluency in Spanish or Amharic required, • 1-3 years of experience in a health care or call center preferred., • Fluency in medical terminology preferred. Whitman-Walker is an equal employment opportunity employer and does not discriminate against applicants, its employees, or former employees based on race, color, religion, gender, marital status, sexual orientation, national origin, age, disability, veteran status, or gender identity. For accommodation in the application process, please contact Human Resources.

We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Bachelor level of education or higher. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You’ll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Bachelors level education or higher Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

Remote position (Work from home). Comfortable working remotely and independently. We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.

Job DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive..., • Hourly pay plus commission/bonus, • Valuable experience, • Growth potential/Opportunity for advancement within my agencyRequirements, • Excellent interpersonal skills, • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Ability to work in a team environment This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionLightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility. We are looking for a dynamic CAM to work with existing relationships within the Channel Ecosystem of Technology Solution Distributors (TSDs), such as Telarus, Avant and Bridgepointe. The ideal candidate will have significant experience generating new business through TSD Technology Advisors (TA’s), while also growing technical practices within each partner via education and regular communication.Responsibilities: • Reporting to the Sr. Director of Channel, success will be accomplished by establishing professional working relationships and collaborating with the assigned TSD and Technology Advisors, as well as our Professional Services, Marketing, and Support teams. Your mission will be to drive new opportunities and revenue by helping our partners develop a core understanding of Lightedge’s value proposition, and how to position our products to solve the unique business needs of our partners’ customers and prospects.Additionally, this role has direct responsibility for:, • Working with partners and channel managers to identify new Technology Advisors and customers who match Lightedge’s strategic product set., • Ensuring all partner organizations are kept up to date on product evolutions, updates, and features through regular training sessions, events, and cadence meetings., • Generating pipeline revenue by driving joint go-to-market (GTM) activity with channel partner leadership, channel partner sales executives, and our internal sales organization., • Developing product and sales competency within our core set of regional & national partners, influencing their GTM and sales strategy in alignment with Lightedge’s vision., • Creating confidence at an executive level, leading to the creation of downstream sales buy-in and technical practice creation., • Sharing analytics with executive and technical champions and driving further demand for Lightedge’s solutions through regular cadence sessions., • Driving the development of technical pre-sales and post-sales practices within identified key partners., • Establishing and implementing selection processes, criteria, and controls for selection, management, and performance of channel partners, including regular reviews of contractual obligations with partners and compliance with Lightedge’s policies, procedures, and ethical standards., • Overseeing and participating in regional QBRs (Quarterly Business Reviews) for the sales team., • Ensuring organizational, operational, staffing, financial, quality, and customer satisfaction targets are consistently met or exceeded by partners. This includes monitoring partner contractual obligations at regular intervals.Requirements:, • 5+ years of Channel of experience working in the TSD eco-system required., • Demonstrated success leveraging third-party companies to achieve quota., • Solution-selling experience (vs. product-centric sales)., • Superb organizational skills and a demonstrated history of outlining and establishing sales strategies., • Superior written and verbal communication skills., • Must be willing to travel throughout the U.S., including attendance at all business reviews, meetings, and events., • Existing relationships with TSDs, national VARs, distributors, MSPs, and SaaS providers are optimal., • Demonstrated leadership that promotes and exemplifies the highest levels of teamwork, personal accountability, and mutual support to the partner., • Experience working in Salesforce., • Proficiency with Microsoft 365.

Job Description We are seeking a dynamic individual to fill the newly created role of Inventory Accounting Manager. In this crucial position, you will help design and implement processes that align with the rapid growth of the company, and by bridging the gap between the operations and accounting teams, ensuring proper recordkeeping and reconciliation for our inaugural audit. Our focus is on operational excellence, compliance, and collaboration across teams to support the organization's global inventory accounting operations. Responsibilities and Duties • Lead the monthly close process for inventory and COGS, including journal entries, reconciliations, and internal reporting, • Ensure accurate inventory costing and valuation, including landed cost, freight, duties, variances, and other COGS components, • Own the inventory subledger and ensure alignment with the general ledger, • Oversee purchase accrual processes and work with Procurement and AP to ensure accuracy and completeness, • Analyze inventory, open PO Commitments, demand forecasts and other financial and operational data, and provide recommendations to management., • Identify and support continual process improvements for increased efficiency and timely reporting., • Monitor and analyze inventory movements, including in-transit, consignment, write-offs, and returns, and ensure appropriate accounting treatment, • Drive process improvements related to inventory and COGS accounting, including documentation of policies and procedures and automation, • Partner with FP&A and Operations to provide timely and accurate analysis of COGS trends and inventory balances along with insights and reporting regarding inventory and margin drivers, • Support the annual financial audit, including the preparation of spreadsheets or reports that support the financial statement numbers (e.g., inventory balances, COGS breakdown, inventory adjustments) and responses related to inventory and COGS, • Bachelor's degree in Accounting, Finance, or related field;, • CPA, • 7+ years of progressive experience in accounting, preferably in a tech, manufacturing, or high-growth environment with at least 3 years of inventory experience, • Strong knowledge of GAAP/IFRS, with expertise in inventory valuation and cost accounting., • Proficiency with ERP systems (e.g., NetSuite, SAP, Oracle) and advanced Excel skills., • Experience in accounting processes in a high-growth or start-up environment., • Exceptional analytical and problem-solving skills with a focus on attention to detail., • Strong communication and collaboration skills to work effectively across teams and functions., • Flexible working hours, • Stock Options, • Unlimited PTO, • Health Insurance (includes dental & vision), • Medical flex spending, • Life Insurance, • Retirement Plan - 401k, • Enhanced maternity & paternity leave We are building the leading software platform for AI-powered autonomous systems for enterprise and government customers. Our team is supporting the most important missions and solving the most challenging problems. At Auterion, we bring together the sharpest minds who love to solve the hardest problems. Join a vibrant team built on innovation, openness, and excellence, where you'll be empowered to develop ideas, collaborate across all levels, and make an impact that matters.

Job Description Position Title: Manager of Accounting Location: Washington, D.C. (Onsite – 5 days per week for the first 6 months, hybrid 4 days thereafter) Assignment Type: Direct Hire (may consider Contract-to-Hire for candidates not currently employed) Compensation: $100,000 annually (no bonus or flexibility) Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM (35-hour work week, additional hours as needed) Benefits: This position is eligible for Medical, Dental, Vision, and 401(k). Job Description Addison Group is partnering with a leading nonprofit in Washington, D.C., to identify a Manager of Accounting. This individual will oversee core accounting operations, ensure compliance with GAAP and regulatory reporting, and provide leadership within a collaborative finance team. The ideal candidate is detail-oriented, self-motivated, and experienced managing accounting functions in a nonprofit or education environment. Key Responsibilities: • Supervise daily, weekly, and monthly financial reconciliations and analyses., • Review and prepare journal entries, accruals, and supporting schedules for month-end close., • Oversee accounting functions related to accounts payable, payroll, fixed assets, debt, and regulatory filings., • Coordinate with internal and external auditors and manage audit preparation activities., • Prepare and review financial statements, disclosures, and reports for management and external agencies., • Develop strong working relationships with stakeholders to support financial transparency and accountability., • Identify and implement process improvements to enhance efficiency and control within accounting operations., • Stay current with new accounting standards and assist in adoption and implementation where applicable., • Bachelor’s degree in Accounting or Finance required; CPA strongly preferred., • Minimum of 3 years of leadership experience in accounting or finance., • Prior experience in a nonprofit or education organization required., • Proficiency with large ERP systems such as PeopleSoft or Oracle highly preferred., • Strong technical accounting knowledge with familiarity in GAAP compliance and financial statement preparation., • Advanced Excel and analytical skills with high attention to accuracy and detail., • Self-directed, proactive, and able to manage competing priorities with minimal supervision., • Mission-driven culture focused on education and community impact., • Tuition reimbursement and comprehensive benefits package., • Direct mentorship and training from a highly experienced leadership team. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. IND 002-004

Job DescriptionDescription: Who We Are Our purpose at CloudHQ is to provide flexible, efficient and resilient data center solutions to businesses of all sizes. Our growing organization was founded by the pioneer of data center REITs. CloudHQ has state-of-the-art data center sites located in two Northern Virginia locations, as well as London, Frankfurt, Paris, Milan, and Sao Paulo, and we anticipate exponential growth over the next several years both in the US and abroad. What The Role Entails The Accounting Manager is part of the Corporate Development Team within CloudHQ. The Accounting Manager will provide support for the Accounting/Finance Team and the Development team in the day-to-day operations of several large-scale data centers. The Accounting Manager will work with Property Management, Operations and Accounting personnel as well as Executive level staff within our organization. What You Will Get to Do · Maintain/update financial pro-formas for various development projects. Interface with development department to ensure cost assumptions are accurately portrayed in the pro-formas. · Track vendor contracts and change orders for capital jobs and ensure that invoices are being properly applied to open contracts · Invoice processing and review of general contractor payment applications including retention, lien waiver tracking, etc. · Process tenant allowance payments in compliance with lease documents, ensuring all necessary documentation is included · Provide requested information during quarterly reviews and annual audits as well as providing documentation for internal/external periodic SOX audits · Delegate financial responsibilities to accounting team · Compile financial data and other requirements · Ensure training of junior accounting staff · Assist with other accounting projects as needed · Travel to sites, client meeting, trainings or conferences as requested and required Requirements: What You Bring to The Role • A bachelor’s degree in Accounting (required), • A minimum of seven (7) years in a professional business environment, • Demonstrated professional verbal and written communication skills, • Expertise in popular Microsoft office suite applications (e.g. Excel, Word, Outlook), • Strong sense of urgency to accomplish tasks on or ahead of schedule while still maintaining accuracy, • Strong organizational skills, • Strong attention to detail, • Ability to multi-task while managing changing priorities, • Assertive personality style needed to ensure that processes are completed and moving on to the next stage of completion, • Strong work ethic and self- motivation required, • Ability to work overtime as required, • Willingness and flexibility to perform tasks and duties expected and unexpected with a pleasant and professional attitude., • Outstanding written and verbal communication skills and command of the English language, • Ability to maintain excellent relationships with vendors, tenants and other departments within the Company, • Actively solicit feedback to ensure all responsibilities, activities and deliverables meet expectations, • Ability and willingness to respond to emails and phone calls after hours in the event of an emergency Our Ideal Candidate Will Also Possess • Experience with Yardi or another major ERP system, • CPA What We Offer CloudHQ’s people and culture are the most enriching aspects that make us a great place to work. We are strengthened by industry experts who bring extensive knowledge, skill, and experience; leaders who bring vision, innovation and commitment to our people; and an expanding team of individuals who believe in that vision, and bring their best to support their customers and team. Our employees enjoy competitive compensation and rewarding incentives, comprehensive benefits (medical, dental, vision, life insurance, disability), 401(k) with match, 12 paid holidays, generous PTO, development opportunities, and the ability to closely impact and contribute to the growth of an exceptional organization. Equal Employment Opportunity CloudHQ is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other legally protected status.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Free food & snacks, • Free uniforms, • Paid time off This position is perfect for someone who wants to grow into leadership. As part of my team, youll receive hands-on training, mentorship, and business development experience directly from a State Farm agency owner. Youll learn how to operate a successful agency, develop sales and marketing strategies, and gain the industry expertise that can prepare you for your own State Farm career path. If youre energetic, goal-oriented, and ready to take your career to the next level, this is your chance to learn, earn, and grow with a supportive team focused on excellence. Compensation • $18$20 per hour, based on experience, • Tiered commission plan with unlimited earning potential, • Opportunities for growth, licensing, and leadership developmentKey Responsibilities, • Develop leads, schedule appointments, and identify customer needs, • Market and sell appropriate State Farm products and services, • Collaborate with the agent and team to achieve marketing and production goals, • Maintain a strong work ethic and commitment to daily success, • Deliver an exceptional customer experience that builds trust and loyaltyQualifications, • Sales or customer service experience preferred, • Proven ability to meet goals and build rapport with customers, • Self-motivated, professional, and detail-oriented, • Excellent communication and interpersonal skills, • Property & Casualty license (must be able to obtain), • Life & Health license (must be able to obtain)Why Join Jarvis Fullenwilder State Farm Youll be part of a growing agency in the heart of Clinton, MD, that values leadership, integrity, and community impact. We dont just sell insurance we protect dreams and build futures. This role offers a pathway to long-term career growth, with training designed to prepare you for potential agency ownership opportunities. If youre driven to succeed and ready to make a lasting impact, apply today. Well contact you to discuss next steps in the interview process

Job DescriptionBenefits: • Disability insurance, • Life insurance, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off At our agency, theres always room to grow. Everyone here takes ownership of their role, which has allowed us to achieve company promotions and continual success. Were more than just a workplace - were a community of people who support one another, strive for excellence, and give back to those around us. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Azzy Abu-Omar - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionSalary: Senior Acquisition/Contract Specialist Federal Client SUMMARY: The Concourse Group is a federal consulting firm seeking to fill multiple full-time positions for Senior Acquisition/Contract Specialist with experience providing federal acquisition support services. The Acquisition/ Contract Specialist will be responsible for supporting a Federal client on the execution of the full life-cycle of Federal acquisition and procurement actions. The ideal candidate will be comfortable interacting with the Federal procurement environment and direct communications with Federal clients. The ideal candidate will be intimately acquainted with the Federal procurement process, ideally within DHS, applicable regulations and possess the ability to distill large amounts of information into concise and professional reports and briefs. Acquisition planning, documentation development, stakeholder coordination, and post-award program management are three primary knowledge areas. This position requires previous experience in a federal government acquisitions context either as a contractor or federal employee. Candidates must live locally to Metro DC as the position will require on-site work at the place of performance 5 days a week. SKILLS AND ABILITIES: • Demonstrated ability to use the Microsoft Suite of software applications (e.g., Outlook, Word, Excel, Power Point, SharePoint, Outlook) to create and maintain documents and communications., • Thorough understanding of the full-lifecycle Federal procurement process from planning to post-award monitoring and project completion., • Ability to assemble, communicate, and present information clearly both orally in platforms such as MS Teams and in written formats such as MS Word, MS PowerPoint, MS Excel, and the Adobe suite tools., • Familiarity with FAR Part 8, 12, 13, 15 and 16 contracting methods., • Familiarity with IDIQ contract vehicle processes., • Familiarity with government software and databases such as SAM., • Familiarity with Multi-Agency vehicles such as GSA MAS, Oasis+ and other DHS enterprise contract solutions., • Ability to solve problems using a detailed and well-ordered approach., • Ability to work effectively with a cross-functional team to produce timely work products., • Requires acritical eye for detail to ensure quality service, results, and client deliverables. Must be attentive to detail, maintain standards and actively check for errors before conveying final work product., • Possess a client-first acumen that supports exceptional results., • Must demonstrate a commitment and history of being timely and meeting deadlines., • Documented ability to maintain and practice operational security (OPSEC) in the performance of daily duties and to report OPSEC issues or concerns. POTENTIAL RESPONSIBILITIES: There will be multiple hires for this position, and each position may encompass one or more of the following areas of responsibility. Acquisition Planning • Support pre-award conferences and meetings and participate in team meetings throughout the lifecycle of a requirement with clients and customers virtually or within client facilities., • Assist with the refinement of identified requirements., • Maintain awareness of milestones, as well as their strategic impacts, applying acquisition processes and policies., • Develop acquisition plans and procurement milestone schedules., • Perform market research activities (e.g., exchanges with industry pre-proposal conferences, sources sought, Request for Information (RFI), Draft Request for Proposals (DRFP), and Industry Days)., • Prepare and provide feedback on procurement packages, including preparation and review of requirements documentation (e.g., Statements of Work (SOWs), Statements of Objectives (SOOs), Statements of Need (SON), Performance Work Statements (PWSs), market research documentation, independent government cost estimates (IGCEs), draft evaluation factors, applicable pre-award determinations and findings, and applicable pre-award clearances and reviews (Small Business Set-Aside Review and Information Technology Checklist, etc.)., • Provide recommendations concerning acquisition strategies and the selection of contract types and methods of acquisition; Prepare and assist with the preparation of Justifications for Other-Than- Full-and-Open-Competition (JOFOCs)., • Prepare or assist with the preparation of various Determinations and Findings., • Draft or assist in drafting and issuing applicable pre-award synopsis., • Present or assist in presenting acquisition planning documentation for higher level reviews and approvals., • Use applicable acquisition systems in support of planning or execution., • Maintain contract files and documentation in accordance with applicable laws, statutes, regulations, and policies. Solicitation • As appropriate, use the Government contract writing system to develop solicitation documents and select appropriate clauses, provisions, and terms and conditions., • Present or assist in preparation of solicitation documentation for higher-level reviews and approvals., • Post or assist in posting solicitations and solicitation-related documents to the appropriate location., • Prepare or assist in preparing responses to pre-award inquiries and solicitation amendments for Government review and assist in posting/releasing said items to the appropriate location., • Receive or assist in collecting quotes, proposals, offers or bids, including recording receipt and conducting compliance reviews., • Maintain solicitations and documentation in accordance with applicable laws, statutes, regulations, and policies. Evaluation • Document technical reviews and evaluations., • Gather data and information for past performance evaluations., • Perform price analysis and cost analysis for Government review and approval., • Draft and document evaluation reports for Government review and approval., • Conduct or assist in pre-award reviews and surveys (such as on-site surveys and audits)., • Assist in developing and documenting the price negotiation memoranda, the pre-negotiation memoranda (if applicable), the competitive range determination (if applicable), the post-negotiation memoranda (if applicable), and the source selection decision (if applicable) for higher level Government approval., • Support the Government in conducting negotiations and discussions., • Present or assist in presenting evaluation documentation for higher level reviews and approvals., • Prepare or assist in preparing responses to pre-award protests for higher level review., • Assist in preparing required pre-award notifications (e.g., pre-award notice for small business set-asides)., • Assist in conducting pre-award debriefings., • Maintain evaluation files and documentation in accordance with applicable laws, statutes, regulations, and policies. Award • Prepare award documents for Government review., • Use the client contract writing system to develop contract award documents., • Assist in presenting award documentation for higher level reviews and approvals., • Prepare or assist in preparing required award, and post-award notifications and debriefings (e.g., award synopsis, public affairs notification, etc.)., • Prepare Federal Procurement Data System Next Generation (FPDSNG) reports for Government review and approval., • Prepare responses to post-award protests for higher level review., • Craft documentation to deal with failure to perform (e.g., cure notices, show cause notices, termination notices, etc.) or recommendations to suspend or debar., • Maintain award files and documentation in accordance with applicable laws, statutes, regulations, and policies. Post-Award • Prepare COR appointment letters;, • Support post-award conferences and meetings;, • Assist in preparing Notice to Proceed letters;, • Assist in preparing responses to claims, ratifications, FOIA requests, data calls, cure notices, Congressional inquiries, appeals, other incoming requests, or other unusual or extraordinary contracting actions;, • Prepare and file documentation for contract modifications;, • Support preparation of the contract for closeout and prepare closeout documentation; Minimum five (5) years of professional experience in a federal support setting. Education and internships DO NOT qualify as experience. OR Candidates without a Bachelors Degree but with a minimum of 24 credits from an accredited institution in the areas of finance, business, contracting or law that can demonstrate seven (7) years of experience in a federal support setting. Education and internships DO NOT qualify as experience. • Ability to efficiently multitask and deliver on client requests in a timely fashion, • Must be organized, detailed with high accuracy standards, positive, proactive, and results oriented., • US. citizenship is required., • This position ranges between the GS 12-14 equivalent., • Persons with a recent FAC-C or DAWIA certification will be given preference. We exist to provide the best possible programmatic and project management consulting support to inspire and empower our clients to achieve their important missions. A small business founded in 2001, The Concourse Group (Concourse) is an accomplished consulting firm committed to improving government project efficiency and budgetary goals with a focus onMaking the Complex Simple. Concourse values client-focused service, innovation, and a drive to improve outcomes and results. Our clients are DOD and other federal agencies, state, and local governments; universities and colleges; and housing authorities who are driven, in the face of declining budgets, to recapitalize their assets and effectively manage their resources to optimize mission-critical programs and projects. This position is eligible for the comprehensive Concourse benefits package. Healthcare Insurance Benefit | Health, Dental, and Vision benefits. Company-paid employee premiums. Life Insurance | Company-paid benefit. Long-Term Disability Insurance | Company-paid benefit. Short-Term Disability Insurance | Employee-paid premium. Health Savings Account | Pre-tax employee contribution. 401K | Pre-tax employee contribution and Concourse matches up to 4% of the employee contribution. Paid Time-Off (PTO) Benefit | 15 PTO days per year. Paid Holidays | Eleven (11) paid federal holidays. Equal Opportunity Employer

Job DescriptionBenefits: • Salary Plus Commission, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Health insurance The ServiceNow Self Service Specialist will support design, configuration, enhancement, and maintenance of ServiceNow Self Service modules for a large-scale enterprise system at the U.S. Department of Health and Human Services (HHS). This role ensures seamless functionality and user experience for Employee Self Service (ESS) and Manager Self Service (MSS) capabilities within the ServiceNow Human Capital Management (HCM) environment. The specialist will collaborate with HR functional teams, business stakeholders, and technical development teams to implement user-centric enhancements, workflow automation, security configurations, and system integrations. This role requires a strong understanding of ServiceNow self-service functionality, business process design, and federal HR operational requirements. Key Responsibilities: Self Service Configuration & Support • Configure, maintain, and enhance ServiceNow Employee Self Service (ESS) and Manager Self Service (MSS) modules., • Support workflows related to personnel actions, time and labor, benefits enrollment, direct deposit, performance management, and approvals., • Analyze and implement functional requirements for business-driven enhancements., • Participate in system upgrades, image updates, and patch testing., • Conduct regression and functional testing for new configurations or enhancements., • Collaborate with developers to design, test, and validate customizations impacting self-service functions., • Work with business analysts and HR stakeholders to gather and validate requirements., • Collaborate with technical teams to integrate ServiceNow self-service with other HHS systems., • Serve as a subject matter expert (SME) for ServiceNow self-service features., • Create and maintain system documentation, job aids, and configuration guides., • Support training initiatives for end users and HR support staff., • Configure and maintain role-based access for self-service functionality in compliance with federal security requirements., • Work with security administrators to enforce ServiceNow row-level and role security., • Ensure compliance with FISMA, OMB, HHS policy, and system audit requirements.Qualifications and Skills:, • U.S. Citizen and ability to obtain and maintain a Public Trust clearance., • Bachelors degree in Information Systems, HR Systems, Computer Science, or related field., • 5+ years of experience working with ServiceNow HCM, including Self Service modules., • Hands-on experience configuring ESS/MSS, workflow approvals, delegation functionality, and Fluid UI., • Strong understanding of HR processes and federal workforce/personnel operations., • Experience gathering business requirements and developing functional design documents. ., • Strong analytical and problem-solving skills with attention to detail., • Excellent communication skills and ability to work with both technical and business teams.Desired Skills and Competencies:, • Experience working in federal government HR systems, preferably with HHS or other civilian agencies. ., • Familiarity with Acquisition of HR data, payroll, labor distribution, or time reporting modules., • Knowledge of integration tools such as Integration Broker or Web Services., • Experience with ticketing systems such as ServiceNow or Jira., • Certifications: ServiceNow HCM, HRIP, or SHRM-CP a plus. Flexible work from home options available.

Job Description Based in Washington, D.C., Quorum is a fast-growing software company and is the leading provider of workflow software and information services for government affairs professionals across the corporations, non-profits, associations, and governmental end-markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, including federal, state and local. Quorum provides mission-critical solutions to public affairs professionals for their work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 350 team members across the globe. As a Technical Account Manager (TAM), you will own a portfolio of technically sophisticated clients who primarily leverage our KnowWho Salesforce application and/or Policy Influencer Data File (PIDF). These clients require a deep understanding of data architecture, integrations, and transformation workflows. You'll serve as a strategic advisor and implementation lead—ensuring successful onboarding, value realization, and long-term retention and expansion. This role is highly cross-functional and consultative, requiring fluency in Salesforce, ETL processes, secure data delivery methods, and working with customer-side data engineers, analysts, and IT teams. You will be the trusted advisor who orchestrates solutions, resolves complex technical issues, and helps customers extract maximum value from Quorum's technical product portfolio. Responsibilities • Customer Relationship Management: Serve as the strategic and technical advisor for a portfolio of clients with complex data and technical needs. Build strong, multi-threaded client relationships to ensure adoption, value delivery, and advocacy. Act as the primary liaison for onboarding, implementation, and ongoing success., • Customer Success Management: Ensure customers are effectively onboarded and integrated, leveraging Quorum products and services to meet defined success metrics and measurably achieving clients' desired outcomes. Deliver technical training, documentation, and hands-on coaching tailored to customer roles (e.g., Salesforce admins, engineers). Facilitate regular value reviews, working sessions, and long-term strategy planning., • Technical Consulting & Support Escalation: Advise clients on how to optimally use Quorum's KnowWho Salesforce app—including object configuration, list views, workflows, and permissions. Guide clients through data ingestion processes including schema mapping, file formatting (CSV, JSON, XML), and secure file transmission (SFTP/FTP). Serve as the technical escalation point, coordinating with Engineering, Product, and Support to resolve issues., • Retention & Expansion: Identify and close expansion opportunities based on customer needs and technical fit. Monitor account health, drive renewals, and mitigate churn risks through proactive engagement and value delivery. Maintain detailed customer activity and lifecycle tracking across tools such as Salesforce, Gainsight, Jira, and Zendesk., • Technical & Data Advisory & Issue Resolution: Collaborate with customer-side technical personnel (e.g., Salesforce admins, integration developers, data engineers) to ensure optimal data integration and usage of Quorum's data products. Provide light consulting on how best to utilize Quorum's KnowWho product within Salesforce, including field configuration, list views, permission sets, and custom workflows. Guide customers through data ingestion and transmission workflows, including topics such as data schema design, file formatting (CSV, JSON, XML), data integrity, FTP/SFTP transmission, Salesforce object mapping, and custom ETL processes. Act as the primary point of escalation and coordinate triage and troubleshooting of technical and Salesforce-related issues with various Quorum teams and customer personnel to ensure timely resolution and client satisfaction; manage Support, bug, PS, and enhancement tickets in Zendesk & Jira, renewal and expansion opportunities in Salesforce, customer goals, engagement/interactions, and outcomes in Gainsight, and coordinate onboarding tasks through our internal playbooks., • Reporting & Analysis: Track technical performance metrics and create dashboards or reports that highlight client success, risks, and product utilization. Stay current with Salesforce ecosystem trends and public affairs data technologies to advise clients on innovation and opportunities., • Internal Collaboration and Customer Feedback: Act as the voice of the customer internally, advocating for product enhancements and influencing roadmaps. Work with cross-functional teams to optimize GTM strategies for technical products and services.Required Qualifications, • 3+ years of experience in technical account management, customer success, or a similar client-facing role at a B2B SaaS company., • Demonstrated success managing technical customer relationships, achieving retention/growth targets, and driving solution adoption., • Ability to communicate technical concepts clearly to non-technical stakeholders and executives., • Strong troubleshooting, problem-solving, and project management skills., • Experience conducting technical turnarounds or managing complex client escalations., • Ability to work independently, manage multiple priorities, and thrive in a fast-paced, ever-evolving technical environment., • Empathy, adaptability, and a consultative, solution-focused approach., • Demonstrable ability to develop customer advocates who provide references, case studies, and referrals., • Passion for technology and for teaching others how to improve their operations and professional lives by leveraging technical solutions., • Commitment to building and maintaining a diverse and inclusive team environment, regularly expressing concern for team members' success and well-being., • Excitement about the opportunity to have a positive impact on politics, policies, and government/public affairs and either prior experience working in these fields or demonstrable non-partisan interest in major issue areas (e.g., immigration, education, finance, environment, energy, etc.) is a plus.Preferred Qualifications, • Salesforce Platform App Builder or Consultant certifications., • Familiarity with public affairs, government, or policy data workflows., • Prior experience supporting a Salesforce-native application or complex data product., • Salesforce Administrator or higher certification (or equivalent experience); strong familiarity with third-party app integration and data model configuration., • We're responsible for ensuring that clients have an amazing experience with Quorum., • We provide team and individual product demonstrations and trainings that promote best practices in the government affairs space., • We are dedicated to every user's success and address challenges quickly and creatively., • We act as staunch advocates for our clients, including identifying and responding to diverse client use cases., • We take pride in developing personal relationships with our users and our team., • We regularly support one another to ensure the success of our team and our clients., • We are an AI-forward team—AI is built into how we work, think, and grow., • We are a remote-friendly team with flexible work options: work remotely or, if you're in the area, choose to visit our vibrant, sunlit space in our modern, open-concept office in Washington, D.C. Compensation • On Target Earnings: Up to 135k + additional incentives., • Flexible Paid Time Off, • Paid Company holidays plus additional company-wide days off for team members to rest and recharge, • Four Day Weekends for President's Day, Memorial Day, Fourth of July and Labor Day, • Free Subscription to the Calm App, • Free Subscription to LinkedIn Learning to support professional development, • Invest in Yourself Days - one designated day per quarter is dedicated to your professional development!, • One-time Work from Home Stipend, • 401k match, • Choice of trans-inclusive medical, dental, and vision insurance plan options, • Virtual and in-person team events, • Bright sunlit open office concept with your own dedicated desk (if you want it), • Inclusion & Diversity Affinity Groups to support belonging EEO/AA/F/M/Vet/Disabled We are currently hiring for this position in the following states: AZ, DE, DC, FL, GA, IL, KS, KY, LA, ME, MD, MA, MI, MO, MT, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WV.

Job DescriptionJob Description: Short Description: The Support Transition Manager works with the PCOE Manager to coordinate the shift from on-premises procurement modules to ERP cloud, oversee daily operations, monitor staff performance, and resolve operational issues. Complete Description: The Support Transition Manager (STM) will be responsible for working with the Procurement Center of Excellence (PCOE) Manager to coordinate the transition of support from on-premises procurement modules to ERP cloud modules; monitor staff performance; provide oversight for daily work operations and related tasks; and resolve operational issues. As directed by the PCOE Manager and the PASS Modernization PMO, the Support Transition Manager shall coordinate with call center resources and employees to manage and report on daily call center operations; develop and coordinate the implementation of revised standard operating procedures; coordinate the implementation of PCOE requirements in the cloud system; coordinate the transition of PCOE support to the cloud environment; and provide oversight of call center operations and staff engaged in processing calls, emails, and remedy tickets. As directed, the Support Transition Manager shall monitor staff performance, work operations, and resolve operational problems to ensure the unit operates efficiently and effectively to meet performance measures. As directed, the Support Transition Manager shall report to the PCOE Manager and the PASS Modernization PMO on the status of the transition to Oracle Fusion Cloud, staff performance, work operations, and ticket resolutions to meet performance measures and/or service level agreements. As directed, the Support Transition Manager shall ensure that calls for service are answered in a prompt, courteous, professional, and accurate manner and ensure information provided to customers is accurate and complete. As directed, the Support Transition Manager shall act as a liaison to District agencies and vendors interested in doing business with the district. As directed, the Support Transition Manager shall coordinate with other PASS Modernization Project resources and stakeholders to manage and support the design and development of revised process guides and quick reference guides for call center operations. As directed, the Support Transition Manager shall manage, develop, and coordinate ERP cloud training and training curriculum for call center staff and resources. As directed, the Support Transition Manager shall attend, coordinate, facilitate, and document meetings related to call center operations and the PCOEs transition to ERP cloud support. As directed, the Support Transition Manager shall perform other related duties as assigned. Skills Matrix Bachelors degree in Information Technology or related field or equivalent experience Call center experience at a managerial level PMP certification Experience in a procurement-based environment Willing to work onsite 4 days a week Call center experience Experience in a procurement-based environment Flexible work from home options available.

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $17.50 - $18.00 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG’s anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant’s success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

Job DescriptionSalary: $52,000-$85,000 (based upon experience) Join a Next-Level Construction Company as a Community Coordinator Driving Relationships, Opportunity, and Trust Across Our Communities What Sets Us Apart Exterior Medics is more than a construction company. Were a community built on shared values of integrity, respect, enthusiasm, drive, hard work, and positivity. For more than 17 years, weve partnered with homeowners associations, property managers, and boards to protect and improve communities across the region. We pair craftsmanship with technology, strong communication, and disciplined execution. Our co-owners remain actively involved in daily operations, creating a culture where accountability, trust, and long-term relationships come first. Why Youll Love This Role As a Community Coordinator at Exterior Medics, youll serve as a key relationship-builder and trusted point of contact for community partners. Youre not just responding to requestsyoure guiding conversations, identifying opportunities, and helping communities move confidently from initial discussion to completed projects. Youll work closely with sales, inspectors, production teams, and clients to ensure projects are scoped correctly, communicated clearly, and executed smoothly. If you enjoy building rapport, navigating stakeholder conversations, and balancing service with results, this role offers meaningful impact and room to grow. What Youll Do Community & Sales Coordination Serve as a primary point of contact for community associations, boards, and property managers. Follow established sales processes to respond to inquiries, qualify opportunities, and guide next steps. Build and maintain long-term relationships that support repeat business and referrals. Schedule and lead meetings to discuss project needs, timelines, budgets, and expectations. Prepare, present, and follow up on proposals aligned with community goals and project scope. Attend industry events, trade shows, and networking opportunities to expand relationships and visibility. Project & Stakeholder Coordination Collaborate with inspectors, vendors, subcontractors, and internal teams to develop accurate estimates. Participate in board meetings, pre-bid meetings, and project meetings as needed. Coordinate inspections and reporting to support accurate scoping and budget alignment. Provide consistent updates to clients and internal partners throughout the project lifecycle. Support on-call communication protocols to ensure responsive and professional client service. Support the transition from sale to production, ensuring scope, expectations, and documentation are clearly communicated to the production team. Communicate project progress to clients, setting clear expectations and addressing questions professionally. Support field documentation of project progress, helping ensure records, updates, and reporting are accurate and complete. What You Bring Strong communication and relationship-building skills with confidence leading client conversations. A service-driven mindset paired with sales awareness and follow-through. Experience in association management, property management, or construction-adjacent roles preferred. Excellent time management and organizational skills across multiple priorities. Strong problem-solving and analytical abilities. Comfort using technology, CRM systems, and digital tools. High school diploma or equivalent required; technical or additional education a plus. What We Offer Tuition reimbursement to support continued learning and professional development. Competitive compensation aligned with experience and scope of responsibility. 401(k) with company matching and access to a financial advisor. Comprehensive healthcare options for you and your dependents. Vision and dental plans, life insurance, paid time off, and holidays. Pro-rated gym membership and company-provided electronics. A vibrant company culture with regular celebrations and team-building events. Hear It From Us In all my years of working in customer service, I have never worked for a company that has made me feel more welcomed, valued, and included. My opinion is not only welcomedits sought out. Exterior Medics Employee Join Our Team Apply now and be part of a company that values strong relationships, clear communication, and doing the work the right way. Lets build something that laststogether.

Job Description GRM Information Management Services LLC Customer Service Representative GRM Information Management Services, a leader in the Document Management Industry is currently looking for an experienced Customer Service Representative to join our team at our Capitol Heights, Maryland office. Job Description: • Handle incoming phone calls and email requests at the Customer Service desk., • Generate and track daily work orders via Inventory Management System, • Schedule and coordinate customer pickups and deliveries., • Respond to client questions or concerns, • Interact with Dispatch and Account Management to ensure customer satisfaction., • Data entry and order processing experience, • Ability to handle heavy phones in a fast-paced environment; active listening and conflict resolution, • Positive attitude, friendly disposition, • Must possess excellent verbal/written communication and interpersonal skills, • Ability to work as both part of a team and independently, • Ability to multi task several processes simultaneously, • Well organized and detail oriented, • Intermediate computer skills (Email, Excel, etc.). GRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.

Description The DIA Account Manager will set and own the strategy for identifying and developing new opportunities, translate customer perspectives into enterprise growth, and lead strategic planning specific to the Defense Intelligence Agency (DIA). This role will partner with the senior leadership to define and execute growth strategies and business plans, chair program reviews, customer assessments, govern discretionary investment portfolios, and sponsor relationships with internal and external stakeholders. Primary Responsibilities • Proven, executive-level success in growing business with defense intelligence agencies or equivalent., • Qualify and expand the DIA opportunity portfolio by prioritizing, qualifying, and sequencing new business opportunities—leveraging current technologies, senior customer relationships, and cross-company orchestration., • Shape opportunities early in the lifecycle by influencing requirements, acquisition strategies, and alignment with corporate capabilities, • Set and oversee DIA-aligned growth plans that tie to enterprise strategic goals across intelligence collection, analysis, and dissemination., • Serve as the account lead for DIA—mobilizing an “all-of-Leidos” approach, drawing on capabilities across sectors and business areas to deliver integrated, multi-sector solutions., • Act as a liaison between the Growth Organization and line organization elements (including divisions with DIA work), ensuring alignment and integration across all sectors., • Institutionalize cross-organizational collaboration to drive growth, removing barriers and aligning incentives across sectors., • Direct market intelligence and competitive analysis to inform portfolio priorities, positioning and price-to-win strategies, and targeted marketing for DIA pursuits., • Act as a thought partner and decision authority in bid decisions, gate reviews, and cost/price strategy development., • Sponsor executive engagement and targeted research to anticipate DIA’s current and emerging mission needs; convert insights into actionable capture strategies., • Manage industry relationships with professional organizations; recommend and lead Leidos participation in trade shows and industry events., • Cultivate and govern senior-level relationships across DIA; benchmark and anticipate competitor capabilities aligned to DIA’s requirements across a diverse, multi-year portfolio. Basic Qualifications • Deep, executive-level relationships with leaders and decision makers across DIA, with a demonstrated ability to influence strategy and outcomes at senior levels of the agency., • A bachelor’s degree and 15+ years of relevant experience; additional experience may be considered in lieu of a degree., • 10+ years of executive level leadership within the defense, intelligence, government services, or professional services markets, spanning business development, capture, portfolio planning, and delivery oversight., • Record of leading and sponsoring opportunity captures >$100M, including development of win themes, shaping strategies with DIA and DoD customers, and contributions to competitive pricing and investment decisions., • Demonstrated ability to identify, establish, and leverage strategic customer alliances with senior officials and program stakeholders within DIA., • Familiarity with government contracting, current acquisition trends, and DIA enterprise acquisition strategies and processes., • Knowledge/experience in intelligence operations, counterintelligence, all-source analysis, or other DIA mission areas., • Demonstrated ability to guide advanced technology portfolios supporting intelligence missions (e.g., cyber defense, AI/ML, GEOINT) from concept through operationalization., • Knowledge of competitors and ability to forecast and counter competitor behaviors in the DIA market space., • Executive-caliber communication skills; frequent presenter to senior executives, senior customers, and boards/governance forums., • Management of a >$4B qualified pipeline and portfolio-level prioritization discipline., • Active TS/SCI clearance with CI polygraph. Preferred Qualifications • Advanced degree in business, international relations, security studies, or a related field., • Prior program/portfolio leadership or delivery sponsorship supporting DIA missions., • Broad IC network (ODNI, NGA, NSA, and other DoD intelligence elements) with a track record of cross-agency solutioning., • Demonstrated success integrating complex, multi-sector solutions for intelligence customers and governing cross-functional capture teams., • Experience leading cross-sector coalitions in pursuit of enterprise-level contracts and strategic growth initiatives, including alliances and key partner strategies., • Familiarity with emerging mission areas (e.g., space-based ISR, cyber operations, advanced analytics) and translating them into funded roadmaps. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range $154,050.00 - $278,475.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at . Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are ready to schedule interviews for this week.We're seeking someone who is great with people, building rela

Job Description Job Title: Customer Service Representative The role requires working from 7:00 AM to 3:30 PM, Monday through Friday. Job Description We are seeking a dedicated Customer Service Representative to manage and streamline our installation processes. The role involves coordinating installation teams, ensuring timely completion of jobs, and maintaining effective communication with customers and team members. This position is ideal for a detail-oriented individual who thrives in a fast-paced environment and is looking to contribute to a dynamic team. Responsibilities • Coordinate installation teams with assigned jobs and ensure they have all necessary installation packets., • Efficiently dispatch installation teams to job sites to ensure timely arrival., • Confirm completion of all previous day's installations and collection of balances., • Send out payment requests for completed installations., • Maintain a schedule of incomplete installations and monitor until completion., • Ensure installation teams upload jobsite pictures and complete necessary documentation., • Maintain a record of callbacks to accurately assess installer wages and team performance., • Participate in daily team huddles to report on installation totals and open slots., • Confirm next day installations, collect deposits, and complete financing., • Attempt to move forward installations to fill open slots as needed., • Customer service and support experience., • Ability to handle both inbound and outbound calls., • Experience in scheduling appointments and service coordination (minimum 1 year required). The position is based onsite for five days a week in Alexandria, with parking available. Job Type & Location This is a Contract to Hire position based out of Alexandria, VA. Pay and Benefits The pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Alexandria,VA. Application Deadline This position is anticipated to close on Jan 21, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.

Job Description HIRING IMMEDIATELY - PAID TRAINING Ameritech Construction is a reputable Home Improvement company dedicated to helping home owners save energy. We train our reps in Management, Marketing, Sales, Communication, Customer Service, & Problem solving. We are looking for employees is looking to MAKE $1,000 - 1,500 A WEEK. Professional, Motivated, & Dedicated to making a difference in the community while also learning skills that will last a lifetime. GROWTH OPPORTUNITY & Career Advancement opportunities are abundant here at Ameritech. JOB DUTIES: • Provide customers with EXCELLENT customer service. We also provide customers with multiple options they can choose from in order to save thousands of dollars a year on home improvement projects., • Schedule customers for FREE consultations., • Diagnose Problems (High Energy Bills, Drafty Windows, Broken Doors, Leaking Roof) NO EXPERIENCE NEEDED!!! We Offer: Paid Training $50,000 - $80,000 Yearly Full-Time & Part-Time 401k Dental Benefits Health Benefits Paid Training Full-Time Part-Time Seasonal Work or Permanent You must have your own transportation #hc166961

Job DescriptionBenefits: • Competitive salary, • Flexible schedule, • Free food & snacks, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Oversee the customer service team and daily operations., • Develop and implement customer service policies and procedures., • Handle escalated customer complaints and issues., • Train and mentor customer service representatives.QUALIFICATIONS:, • 5+ years of experience in customer service., • Leadership and organizational skills., • Communication and problem-solving abilities., • Property & Casualty insurance license., • Not required, but a PLUS: Bilingual Spanish. Flexible work from home options available.

Job DescriptionBenefits: • 401(k), • Bonus based on performance Candidate must provide invaluable support to our financial adviser(s) and their client base, overseeing a 1-5 person office. We require someone with boundless energy, a determined mindset, and the ability to work autonomously. Serving as the vital link between our clients, advisers, and business associates, you'll leverage your exceptional communication and listening skills to ensure elite client service daily. Success in this role hinges on your capacity to stay abreast of products, resources, company policies, and procedures, all while being an adept communicator. Ideal candidates are detail-oriented, self-motivated, and possess outstanding interpersonal skills for fostering enduring relationships. Responsibilities and Duties As a Client Services Representative, your duties encompass but are not restricted to: handling incoming calls, welcoming clients, managing appointment scheduling and confirmations, organizing files, conducting data entry tasks, handling fax and email communications, conducting research, and preparing and processing appointmentsall while prioritizing and upholding client confidentiality at all times. Requirements: Associate degree in business administration preferred 1+ years of client service experience, preferably in related field Successful completion of provided training Proficient computer skills with MS office suites Outstanding communication skills; both verbal and written Strong people skills High sense of urgency Organization skills Strategic thinker Assertive drive Benefits: Full-Time Salary position 401k plan with 4% contribution from employer Discretionary bonus based on individual and team performance

Job Description We are seeking a professional, organized, and customer-focused Customer Service Representative to serve as the first point of contact for multiple affiliated property management companies. This role is critical in delivering a positive experience for property owners, landlords, tenants, and vendors by providing accurate information, resolving inquiries efficiently, and routing communications to the appropriate team members. Work Location & Schedule • In-office position based in Alexandria, Virginia, • Monday–Thursday: 9:00 AM – 4:30 PM (in office), • Friday: Work from home, based on the needs of the company, • Schedule may be adjusted as required to meet business demands Compensation & Time Off • Annual salary of $60,000- $65,000 based on experience, • After 6 months of employment: Earn 1 week of paid vacation, • After 1 year of employment: Earn an additional 1 week of paid vacation (2 weeks total annually), • 4 observed federal holidays, • Answer and manage incoming phone calls across multiple property management companies in a professional and timely manner, • Respond to general inquiries from property owners, landlords, tenants, vendors, and prospective clients, • Direct calls, emails, and requests to the appropriate property manager or internal department, • Provide accurate information regarding available property management services, fee structures, and general company policies, • Assist prospective clients by gathering initial information and referring them to the appropriate property manager, • Log, document, and track inquiries, messages, and follow-ups in company systems, • Maintain professionalism and confidentiality when handling sensitive owner, tenant, and company information, • Support administrative tasks as needed, including data entry, document preparation, and internal coordination, • Assist with overflow communications during peak periods, • Follow company procedures, scripts, and service standards consistentlyQualifications:, • High school diploma or equivalent (college coursework or degree preferred), • Minimum of 2 years of customer service experience (property management, real estate, or office administration experience strongly preferred), • Excellent verbal and written communication skills, • Strong organizational, multitasking, and time-management abilities, • Professional phone presence with a customer-first mindset, • Ability to remain calm and effective in a fast-paced environment, • Proficiency with basic office technology, including email, phone systems, and CRM or property management software, • Reliable attendance and punctuality Preferred Skills & Attributes • Prior experience in property management or real estate, • Ability to manage high call volume while maintaining accuracy and professionalism, • Strong problem-solving and conflict-resolution skills, • Detail-oriented with a high degree of accuracy, • Ability to work independently and collaboratively within a team Employment Requirements & Conditions • Must be legally authorized to work in the United States (Virginia is a right-to-work state), • Employment is at-will, in accordance with state law, • Strict adherence to confidentiality requirements regarding company, owner, tenant, and vendor information, • Compliance with all company policies, procedures, and ethical standards, • Background check may be required, as permitted by lawAbout Company Our mission is to provide peace of mind and empower families to build, grow, and manage their wealth through expert guidance and transparent communication. We believe real estate is more than transactions—it's a path to lasting financial stability and opportunity. With a concierge-style approach, we tailor solutions to each client’s unique needs, backed by a team of licensed REALTORS committed to excellence, integrity, and results. Through strategic insights, personalized support, and cutting-edge tools, we help clients navigate real estate with confidence—building strong relationships and creating true long-term value.

Job Description At Simple Technology Solutions, our people are our priority. We know our team members are more than employees—they're parents, friends, volunteers, artists, and athletes. That's why we offer flexibility to help them thrive personally and professionally while delivering exceptional solutions to our Federal Government clients. Our culture is built on collaboration, continuous learning, and excellence. We are mentors and thought leaders who share knowledge and foster growth. Recognized as a "Best Place to Work," we believe a range of perspectives helps us drive innovation and exceed customer expectations. At STS, taking care of our people isn't a perk—it's the standard. As an 8(a) HUBZone company, we also offer special incentives for team members living in qualified HUBZones. Check out the HUBZone map HERE to see if you qualify! Simple Technology Solutions is looking for a Customer Service Analyst (Tier II) to join our team. Quick Position Overview: • U.S. Citizenship is required, • Associate's degree (or equivalent experience) is required, • Minimum of 2-6 years of position-related experience is required The Customer Service Analyst (Tier II) provides intermediate-level technical and customer support within a structured Technology Operations Center (TOC) environment. This hands-on role focuses on resolving end-user incidents, managing service requests, and ensuring adherence to defined Service Level Objectives (SLOs). The Analyst will collaborate closely with Tier I and Tier III teams to identify recurring issues, update documentation, and contribute to continuous service improvement. The ideal candidate is detail-oriented, adaptable, and committed to providing a seamless customer experience while maintaining high technical and documentation standards. The Customer Service Analyst (Tier II) at STS will: • Troubleshoot and resolve escalated end-user issues involving workstations, applications, VPN, and network connectivity., • Respond to service requests and incidents using enterprise ITSM tools (e.g., ServiceNow), maintaining accurate ticket documentation., • Ensure compliance with SLOs, including first-call resolution, response times, and ticket quality standards., • Develop and maintain Knowledge Articles to promote consistent issue resolution across the service desk., • Collaborate with Tier III teams to identify root causes and propose remediation steps for recurring incidents., • Communicate effectively and courteously with customers, maintaining professionalism in all interactions., • Support security and accessibility standards (e.g., Section 508, NIST, FedRAMP). Required: • Associate's Degree in Information Technology, Computer Science, or a related field., • 2–6 years of hands-on IT service desk or Tier II support experience in enterprise or federal environments., • Experience using ServiceNow (or equivalent ITSM platform)., • Proficiency in troubleshooting Microsoft 365, Active Directory, Windows OS, and remote access solutions (VPN)., • ITIL v4 Foundation or HDI Customer Service Representative certification., • Familiarity with AWS Connect, Splunk, or similar monitoring tools., • Experience developing or maintaining standard operating procedures and knowledge base content., • Prior experience in performance-based or compliance-driven IT support environments. STS is committed to equal employment opportunity. STS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, and retaliation of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, marital status, family responsibilities, matriculation, personal appearance, political affiliation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.---Applicants may request removal from our applicant database, or specific information about how the data is used by contacting .

Job DescriptionOn behalf of our client, Noor Staffing Group is currently seeking Bilingual Tagalog Remote Interviewers to work from home as Telephone Interviewers. Bilingual Interviewers will call health plans to ask questions over the telephone about benefits and coverage as part of a budget-based quality control evaluation. The pay for this position is $15.00 per hour. Bilingual Interviewers will be asked to work between 5 to 6.5 hours per day, 25 – 30 hours per week. Interviewers must work the same daily schedule Monday – Friday. The position for staff will start in January 2026 and is expected to end on May 29, 2026. There is a required paid training that will begin the week of January 20, 2026. Training will be a combination of at-home study and webinar. As a Bilingual Telephone Interviewer, you will: • Complete and pass all training activities in a timely manner, • Contact health plan call centers across the country to help Centers for Medicare and Medicaid Services (CMS) evaluate healthcare compliance, • Be on the phone the full shift and be comfortable making a high volume of calls with specific time constraints, • Read the questions clearly and verbatim to the participant, • Accurately record outcomes and issues, • Ability to read, speak, and write English fluently (all training is conducted and prepared in English), • Ability to fluently read, speak, and comprehend (TAGALOG), • Bilingual Telephone Interviewing experience, at least 6 months (preferably in a research setting or conducting calls with scripted telephone Strong attention to detail with ability to capture information quickly while conversing, • Past experience using technology as part of day-to-day tasks (preferred experience in collecting data using computer-assisted interviewing), • High school diploma or GED required, • Must have your own laptop/computer for this role that can connect to AIR systems, • Hard-wired high-speed internet service with speeds above 50 mbps download/10 mbps upload required – must be able to connect via Ethernet cable connection if needed (within 25ft of workspace), • Wireless/WIFI connection is allowed – must have modem/router, no hotspots, • Alternate telephone (i.e. cell) to use to access AIR systems as part of log in process and for communicating issues to project staff, • Proficiency with troubleshooting and using computers, • Attend and complete all required training, • AIR IT orientation session beginning week of January 19, 2026, • On-line home study and certification beginning the week of January 26, 2026, • 5 to 6.5 hour shifts, some exceptions for 8-hour shifts, • 25 – 30 hours per week, Monday – Friday. No Weekend Hours required at this time., • Interviewers are required to work the same shift daily (ex. 8 am – 2:30 pm Monday – Friday), • Interviewers must commit to working 5 days a week with little to no cancellations for the duration of the project, • Successful completion of self-study and web-based training prior to outbound calling, • Successful completion of certification assessment (and retraining if needed), • Work from home!, • Paid training, • Consistent schedule offered – 25 to 30 hours per week with the possibility to work up to 40 hours per week based on performance, availability, and project needs, • Calling starts at 8:00 am and continues through approximately 11:00pm (in the Eastern Time Zone) Monday through Friday., • Communicate through speech and listening, • Read text verbatim, meaning reading words exactly as they are written, from a laptop or computer screen, • Transport and manipulate equipment and materials weighing between 10-35 lbs. depending on your assignment

Job Description Job Title: Customer Service Representative Industry: Real Estate / Call Center / Home Services Location: Alexandria, VA (100% on site) Assignment Type: Contract (~6 months) Pay: $18-22/hour (commensurate with experience) Work Schedule: Monday–Friday | Standard business hours | Full-time Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with a property management company seeking a dedicated Customer Service Representative to support their customer service team. The organization is committed to delivering excellent customer experiences and maintaining efficient operations. Job Description: The Customer Service Representative will handle a high volume of calls, providing professional support to customers. This role includes resolving issues, processing orders, conducting outbound sales initiatives, and maintaining accurate customer records while delivering a high standard of service. Key Responsibilities: • Respond to customer inquiries and resolve complaints professionally., • Research and implement solutions for customer issues; escalate as necessary., • Accurately process customer orders and payments, ensuring timely fulfillment., • Conduct outbound calls and upsell products, meeting assigned sales targets., • Gather customer insights and maintain accurate customer data., • Make follow-up calls to ensure satisfaction and report recurring issues to management. Qualifications: • Over 1 year of experience in a high-volume call center environment required., • Proficiency in Microsoft Office Suite and Phone Line systems., • Strong verbal and written communication skills., • Ability to remain focused, collaborative, and customer-oriented., • Bachelor’s degree preferred, experience can compensate. Perks: • Gain experience with a dynamic call center setting., • Develop customer service and sales skills in a collaborative environment. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Job DescriptionOn behalf of our client, Noor Staffing Group is currently seeking Bilingual Vietnamese Remote Interviewers to work from home as Telephone Interviewers. Bilingual Interviewers will call health plans to ask questions over the telephone about benefits and coverage as part of a budget-based quality control evaluation. The pay for this position is $15.00 per hour. Bilingual Interviewers will be asked to work between 5 to 6.5 hours per day, 25 – 30 hours per week. Interviewers must work the same daily schedule Monday – Friday. The position for staff will start in January 2026 and is expected to end on May 29, 2026. There is a required paid training that will begin the week of January 20, 2026. Training will be a combination of at-home study and webinar. As a Bilingual Telephone Interviewer, you will: • Complete and pass all training activities in a timely manner, • Contact health plan call centers across the country to help Centers for Medicare and Medicaid Services (CMS) evaluate healthcare compliance, • Be on the phone the full shift and be comfortable making a high volume of calls with specific time constraints, • Read the questions clearly and verbatim to the participant, • Accurately record outcomes and issues, • Ability to read, speak, and write English fluently (all training is conducted and prepared in English), • Ability to fluently read, speak, and comprehend (VIETNAMESE), • Bilingual Telephone Interviewing experience, at least 6 months (preferably in a research setting or conducting calls with scripted telephone Strong attention to detail with ability to capture information quickly while conversing, • Past experience using technology as part of day-to-day tasks (preferred experience in collecting data using computer-assisted interviewing), • High school diploma or GED required, • Must have your own laptop/computer for this role that can connect to AIR systems, • Hard-wired high-speed internet service with speeds above 50 mbps download/10 mbps upload required – must be able to connect via Ethernet cable connection if needed (within 25ft of workspace), • Wireless/WIFI connection is allowed – must have modem/router, no hotspots, • Alternate telephone (i.e. cell) to use to access AIR systems as part of log in process and for communicating issues to project staff, • Proficiency with troubleshooting and using computers, • Attend and complete all required training, • AIR IT orientation session beginning week of January 19, 2026, • On-line home study and certification beginning the week of January 26, 2026, • 5 to 6.5 hour shifts, some exceptions for 8-hour shifts, • 25 – 30 hours per week, Monday – Friday. No Weekend Hours required at this time., • Interviewers are required to work the same shift daily (ex. 8 am – 2:30 pm Monday – Friday), • Interviewers must commit to working 5 days a week with little to no cancellations for the duration of the project, • Successful completion of self-study and web-based training prior to outbound calling, • Successful completion of certification assessment (and retraining if needed), • Work from home!, • Paid training, • Consistent schedule offered – 25 to 30 hours per week with the possibility to work up to 40 hours per week based on performance, availability, and project needs, • Calling starts at 8:00 am and continues through approximately 11:00pm (in the Eastern Time Zone) Monday through Friday., • Communicate through speech and listening, • Read text verbatim, meaning reading words exactly as they are written, from a laptop or computer screen, • Transport and manipulate equipment and materials weighing between 10-35 lbs. depending on your assignment

Job DescriptionDo your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and youll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We dont consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?

Job DescriptionOn behalf of our client, Noor Staffing Group is currently seeking Bilingual French Remote Interviewers to work from home as Telephone Interviewers. Bilingual Interviewers will call health plans to ask questions over the telephone about benefits and coverage as part of a budget-based quality control evaluation. The pay for this position is $15.00 per hour. Bilingual Interviewers will be asked to work between 5 to 6.5 hours per day, 25 – 30 hours per week. Interviewers must work the same daily schedule Monday – Friday. The position for staff will start in January 2026 and is expected to end on May 29, 2026. There is a required paid training that will begin the week of January 20, 2026. Training will be a combination of at-home study and webinar. As a Bilingual Telephone Interviewer, you will: • Complete and pass all training activities in a timely manner, • Contact health plan call centers across the country to help Centers for Medicare and Medicaid Services (CMS) evaluate healthcare compliance, • Be on the phone the full shift and be comfortable making a high volume of calls with specific time constraints, • Read the questions clearly and verbatim to the participant, • Accurately record outcomes and issues, • Ability to read, speak, and write English fluently (all training is conducted and prepared in English), • Ability to fluently read, speak, and comprehend (FRENCH), • Bilingual Telephone Interviewing experience, at least 6 months (preferably in a research setting or conducting calls with scripted telephone Strong attention to detail with ability to capture information quickly while conversing, • Past experience using technology as part of day-to-day tasks (preferred experience in collecting data using computer-assisted interviewing), • High school diploma or GED required, • Must have your own laptop/computer for this role that can connect to AIR systems, • Hard-wired high-speed internet service with speeds above 50 mbps download/10 mbps upload required – must be able to connect via Ethernet cable connection if needed (within 25ft of workspace), • Wireless/WIFI connection is allowed – must have modem/router, no hotspots, • Alternate telephone (i.e. cell) to use to access AIR systems as part of log in process and for communicating issues to project staff, • Proficiency with troubleshooting and using computers, • Attend and complete all required training, • AIR IT orientation session beginning week of January 19, 2026, • On-line home study and certification beginning the week of January 26, 2026, • 5 to 6.5 hour shifts, some exceptions for 8-hour shifts, • 25 – 30 hours per week, Monday – Friday. No Weekend Hours required at this time., • Interviewers are required to work the same shift daily (ex. 8 am – 2:30 pm Monday – Friday), • Interviewers must commit to working 5 days a week with little to no cancellations for the duration of the project, • Successful completion of self-study and web-based training prior to outbound calling, • Successful completion of certification assessment (and retraining if needed), • Work from home!, • Paid training, • Consistent schedule offered – 25 to 30 hours per week with the possibility to work up to 40 hours per week based on performance, availability, and project needs, • Calling starts at 8:00 am and continues through approximately 11:00pm (in the Eastern Time Zone) Monday through Friday., • Communicate through speech and listening, • Read text verbatim, meaning reading words exactly as they are written, from a laptop or computer screen, • Transport and manipulate equipment and materials weighing between 10-35 lbs. depending on your assignment

Job Description HIRING IMMEDIATELY - PAID TRAINING Ameritech Construction is a reputable Home Improvement company dedicated to helping home owners save energy. We train our reps in Management, Marketing, Sales, Communication, Customer Service, & Problem solving. We are looking for employees is looking to MAKE $1,000 - 1,500 A WEEK. Professional, Motivated, & Dedicated to making a difference in the community while also learning skills that will last a lifetime. GROWTH OPPORTUNITY & Career Advancement opportunities are abundant here at Ameritech. JOB DUTIES: • Provide customers with EXCELLENT customer service. We also provide customers with multiple options they can choose from in order to save thousands of dollars a year on home improvement projects., • Schedule customers for FREE consultations., • Diagnose Problems (High Energy Bills, Drafty Windows, Broken Doors, Leaking Roof) NO EXPERIENCE NEEDED!!! We Offer: Paid Training $50,000 - $80,000 Yearly Full-Time & Part-Time 401k Dental Benefits Health Benefits Paid Training Full-Time Part-Time Seasonal Work or Permanent You must have your own transportation #hc166964

Job Description TITLE: AI Platform - Customer Service Manager LOCATION: McLean, VA CLEARANCE REQUIRED: Active DoD TS/SCI with CI Polygraph EMPLOYMENT-TYPE: Full-time, On-site POSITION SUMMARY Modern Government Solutions (MGS) is seeking an AI Platform - Customer Service Manager (CSM) to serve as the primary customer-facing partner for users of mission-critical AI platform solutions. This role is responsible for building trusted relationships, understanding customer goals and challenges, and ensuring successful adoption and ongoing use of AI-enabled infrastructure. The AI Platform CSM works closely with engineering, product, and program teams to coordinate technical support, resolve issues, communicate platform capabilities and updates, and deliver a seamless customer experience. By translating complex technical concepts into clear, actionable guidance and leveraging customer insights and usage data, the CSM helps maximize platform value, drive customer success, and support continuous improvement across government programs, including occasional on-site support at customer locations as required. RESPONSIBILITIES (not limited to): • Serve as the primary customer-facing point of contact for AI platform users, building trusted relationships that drive adoption, retention, and long-term program success., • Partner with customers to understand their goals, requirements, and pain points, and provide guidance to help them maximize the value of AI platform capabilities., • Communicate complex technical concepts related to AI and platform infrastructure in clear, non-technical terms to a variety of stakeholders., • Provide technical guidance and coordinate troubleshooting efforts by working closely with engineering, product, and program teams., • Identify, track, and help resolve customer issues, escalating critical risks as needed to ensure timely and effective resolution., • Analyze basic platform usage metrics and customer engagement data to identify trends and inform customer success strategies., • Maintain a strong understanding of AI platform features, functionality, and limitations to provide accurate usage guidance and identify improvement opportunities., • Support customers through platform updates, enhancements, and workflow changes to ensure a smooth and positive user experience., • Contribute customer feedback and insights to internal teams to support continuous improvement of the AI platform and customer experience., • Travel up to 20% to customer sites or data centers to support on-site installations, maintenance, and troubleshooting activities, as required. REQUIRED SKILLS AND QUALIFICATIONS • Must possess an active Department of Defense (DoD) TS/SCI with CI Polygraph security clearance., • Must meet DoD 8570 requirements, including Security+ CE or an equivalent certification., • Proven experience building and maintaining long-term customer relationships that drive adoption, retention, and program success in a technical or platform-based environment., • Ability to communicate complex technical concepts (including AI/ML fundamentals) clearly to non-technical stakeholders., • Working knowledge of artificial intelligence and machine learning concepts, including data workflows, model training, and deployment lifecycles., • Strong verbal and written communication skills, with the ability to articulate product value, address customer concerns, and present solutions effectively., • Demonstrated experience troubleshooting complex technical issues and coordinating resolution across engineering and internal support teams., • Ability to analyze basic usage metrics, customer data, and engagement trends to inform customer success strategies., • Experience gathering and synthesizing customer feedback to identify pain points, requirements, and opportunities for improvement., • Strong understanding of platform-based products, including features, functionality, and operational limitations., • Experience supporting customers through product changes, upgrades, or workflow transitions while maintaining a positive customer experience., • Willingness and ability to travel up to 20% for on-site customer support, installations, or troubleshooting activities. PREFERRED SKILLS AND QUALIFICATIONS • Experience supporting AI, cloud, or data platform customers in enterprise or government environments., • Familiarity with customer success, service management, or ticketing tools (e.g., ServiceNow, Jira, Salesforce)., • Prior experience working cross-functionally with engineering, product, and program management teams. ABOUT US At MGS, we believe a people-first culture corresponds to organizational success through a commitment to excellence, integrity, inclusion, and an attitude that welcomes challenges meets demands, sustains growth, and drives innovation. We provide expert mission-first technical and programmatic services and solutions for the US intelligence community, the US Department of Defense, and other governmental agencies. We create people-first organizational cultures where employees feel needed in the system, not a system that needs employees. We provide you with long-term career opportunities centrally focused on our core value system: inclusion, integrity, and a commitment to excellence. MGS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

Job DescriptionSalary: $40k - $50K starting salary ServiceMaster NCR has been a leader in disaster response services in the DC Metro area for over 38 years. We specialize in water damage restoration, mold remediation, hoarding and bio-hazard cleanup, and more. If you are looking for a role within a collaborative and supportive work environment, apply today! We are seeking a proactive and detail-oriented Service Coordinator to join our team. The Service Coordinator will be responsible for managing jobs throughout the restoration and reconstruction process, ensuring timely and accurate communication with customers, insurance agents, and internal team members. Location: On-Site - Alexandria, VA Fast Interview and Hiring Process. Job Description As the first point of contact for all incoming calls, the Service Coordinator is responsible for speaking with the customer, ongoing customer follow-up, handling service complaints, logistics of dispatching field personnel to jobs while ensuring that job task deadlines are met. The Service Coordinator will be responsible for daily follow-up to ensure that all required documentation, estimates, and procedures are followed according to required program guidelines. Responsibilities include: • Answering customer calls and addressing their inquiries, • Scheduling and assigning technicians for service appointments and estimates, • Learning and understanding theclaims flow process Water Mitigation, Mold Remediation, Reconstruction, and other work, • Manages data entry for each claim from the First Notice of Loss through to the completion of the jobin the CRM system, • Daily review ofcompliancetasksand alljob tasks are completed on time, • Monitor and update jobs inthe required operating systemmaking sure the job flows efficiently through theclaimsprocess, • Ensure that uploading photos, and other documents are appropriately described/titled and uploaded in real-timeandFollowup to get missing required data from homeowner and insurance/mortgage information not obtained onthe initialcall, • Manages Customer Service issues and complaints, documenting actions and resolution, • Client Care Calls ensure constant, often daily, communication with the customer, may communicate with the adjuster, • Ensure daily notes are entered in all jobs, contacting relevant participants and escalating to the department manager as required Requirements • Comfortable speaking on the phone and guiding customers through stressful events., • Attention to detail and availability to work in a fast-paced environment, • Proficiency in Google Workspace and/or Microsoft Office Suite, • Comfortable learning new software programs, • Excellent communication skills, both written and verbal., • Ability to multitask, prioritize tasks, and manage time effectively, • Strong organizational skills and the ability to maintain confidentiality and professionalism, • Experience in restoration, construction, or related service industry is a plus.

Job DescriptionOn behalf of our client, Noor Staffing Group is currently seeking Bilingual Mandarin Remote Interviewers to work from home as Telephone Interviewers. Bilingual Interviewers will call health plans to ask questions over the telephone about benefits and coverage as part of a budget-based quality control evaluation. The pay for this position is $15.00 per hour. Bilingual Interviewers will be asked to work between 5 to 6.5 hours per day, 25 – 30 hours per week. Interviewers must work the same daily schedule Monday – Friday. The position for staff will start in January 2026 and is expected to end on May 29, 2026. There is a required paid training that will begin the week of January 20, 2026. Training will be a combination of at-home study and webinar. As a Bilingual Telephone Interviewer, you will: • Complete and pass all training activities in a timely manner, • Contact health plan call centers across the country to help Centers for Medicare and Medicaid Services (CMS) evaluate healthcare compliance, • Be on the phone the full shift and be comfortable making a high volume of calls with specific time constraints, • Read the questions clearly and verbatim to the participant, • Accurately record outcomes and issues, • Ability to read, speak, and write English fluently (all training is conducted and prepared in English), • Ability to fluently read, speak, and comprehend (MANDARIN), including reading Chinese characters fluently, • Bilingual Telephone Interviewing experience, at least 6 months (preferably in a research setting or conducting calls with scripted telephone Strong attention to detail with ability to capture information quickly while conversing, • Past experience using technology as part of day-to-day tasks (preferred experience in collecting data using computer-assisted interviewing), • High school diploma or GED required, • Must have your own laptop/computer for this role that can connect to AIR systems, • Hard-wired high-speed internet service with speeds above 50 mbps download/10 mbps upload required – must be able to connect via Ethernet cable connection if needed (within 25ft of workspace), • Wireless/WIFI connection is allowed – must have modem/router, no hotspots, • Alternate telephone (i.e. cell) to use to access AIR systems as part of log in process and for communicating issues to project staff, • Proficiency with troubleshooting and using computers, • Attend and complete all required training, • AIR IT orientation session beginning week of January 19, 2026, • On-line home study and certification beginning the week of January 26, 2026, • 5 to 6.5 hour shifts, some exceptions for 8-hour shifts, • 25 – 30 hours per week, Monday – Friday. No Weekend Hours required at this time., • Interviewers are required to work the same shift daily (ex. 8 am – 2:30 pm Monday – Friday), • Interviewers must commit to working 5 days a week with little to no cancellations for the duration of the project, • Successful completion of self-study and web-based training prior to outbound calling, • Successful completion of certification assessment (and retraining if needed), • Work from home!, • Paid training, • Consistent schedule offered – 25 to 30 hours per week with the possibility to work up to 40 hours per week based on performance, availability, and project needs, • Calling starts at 8:00 am and continues through approximately 11:00pm (in the Eastern Time Zone) Monday through Friday., • Communicate through speech and listening, • Read text verbatim, meaning reading words exactly as they are written, from a laptop or computer screen, • Transport and manipulate equipment and materials weighing between 10-35 lbs. depending on your assignment

Job DescriptionOn behalf of our client, Noor Staffing Group is currently seeking Bilingual Cantonese Remote Interviewers to work from home as Telephone Interviewers. Bilingual Interviewers will call health plans to ask questions over the telephone about benefits and coverage as part of a budget-based quality control evaluation. The pay for this position is $15.00 per hour. Bilingual Interviewers will be asked to work between 5 to 6.5 hours per day, 25 – 30 hours per week. Interviewers must work the same daily schedule Monday – Friday. The position for staff will start in January 2026 and is expected to end on May 29, 2026. There is a required paid training that will begin the week of January 20, 2026. Training will be a combination of at-home study and webinar. As a Bilingual Telephone Interviewer, you will: • Complete and pass all training activities in a timely manner, • Contact health plan call centers across the country to help Centers for Medicare and Medicaid Services (CMS) evaluate healthcare compliance, • Be on the phone the full shift and be comfortable making a high volume of calls with specific time constraints, • Read the questions clearly and verbatim to the participant, • Accurately record outcomes and issues, • Ability to read, speak, and write English fluently (all training is conducted and prepared in English), • Ability to fluently read, speak, and comprehend (CANTONESE/MANDARIN), including reading Chinese characters fluently, • Bilingual Telephone Interviewing experience, at least 6 months (preferably in a research setting or conducting calls with scripted telephone Strong attention to detail with ability to capture information quickly while conversing, • Past experience using technology as part of day-to-day tasks (preferred experience in collecting data using computer-assisted interviewing), • High school diploma or GED required, • Must have your own laptop/computer for this role that can connect to AIR systems, • Hard-wired high-speed internet service with speeds above 50 mbps download/10 mbps upload required – must be able to connect via Ethernet cable connection if needed (within 25ft of workspace), • Wireless/WIFI connection is allowed – must have modem/router, no hotspots, • Alternate telephone (i.e. cell) to use to access AIR systems as part of log in process and for communicating issues to project staff, • Proficiency with troubleshooting and using computers, • Attend and complete all required training, • AIR IT orientation session beginning week of January 19, 2026, • On-line home study and certification beginning the week of January 26, 2026, • 5 to 6.5 hour shifts, some exceptions for 8-hour shifts, • 25 – 30 hours per week, Monday – Friday. No Weekend Hours required at this time., • Interviewers are required to work the same shift daily (ex. 8 am – 2:30 pm Monday – Friday), • Interviewers must commit to working 5 days a week with little to no cancellations for the duration of the project, • Successful completion of self-study and web-based training prior to outbound calling, • Successful completion of certification assessment (and retraining if needed), • Work from home!, • Paid training, • Consistent schedule offered – 25 to 30 hours per week with the possibility to work up to 40 hours per week based on performance, availability, and project needs, • Calling starts at 8:00 am and continues through approximately 11:00pm (in the Eastern Time Zone) Monday through Friday., • Communicate through speech and listening, • Read text verbatim, meaning reading words exactly as they are written, from a laptop or computer screen, • Transport and manipulate equipment and materials weighing between 10-35 lbs. depending on your assignment

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Maintain a professional, positive, and customer-focused attitude.

Job Description The Holiday Inn Washington Central/White House has an immediate opening for an experienced Front Desk Agent available for a full-time flexible schedule in Washington DC. Previous hotel experience required and Opera and IHG Brand experience preferred. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Starting rate for this position is $19.00 - $21.00/hour, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • 401(k), • Employee discount, • Parental leave, • Referral program