General Manager
4 days ago
Hurst
Job Description Locations: 1714 Precinct Line Road #100 Hurst, TX 76054 (Infront of the Walmart) Company Benefits: • BONUSES FOR ALL EMPLOYEES, • PTO, • FREQUENT PAY INCREASES, • ADVANCEMENT OPPORTUNITIES, • TUITION REIMBURSEMENT, • FLEXIBLE SCHEDULE, • EMPLOYEE DISCOUNTS, • Duties & Responsibilities, • Supervising that managers are using correct opening/closing procedures and are adhering to company and labor policies during their time with the managers., • Oversee that the Managers and staff members are committing to their goal of order accuracy and exceptional guest service., • Supervise and control managers daily and weekly inventory as well as chicken counts and waste., • Ensure the management team controls their staff to ensure a professional, safe and orderly work environment., • Making sure the managers deal with any customer complaint in the correct fashion and takes over if the problem is unable to come to a resolution., • Help fill in a position while daily/ weekly cleaning schedules are met so the other manager on duty can delegate work out to the crew., • Responsible for making weekly schedules and ensuring your labor goal is met., • Responsible for labor percentages, • Responsible for ensuring daily inventory is completed on all shifts., • Making sure all truck orders are being made appropriately to ensure it meets food cost goal., • Responsible for taking of or approval of weekly inventory and ensures accurate record keeping with accurate cost of goods., • Identifies and resolves issues with costs of goods discrepancies., • Responsible for recruiting, orienting, training, assigning, scheduling team members., • Responsible for all cash handling in store, • Works with the District Manager to manage performance, including coaching, counseling, and disciplining team members., • Clearly communicates job expectations to the staff, plans, monitors, and reviews performance of employees; plans and reviews compensation actions; enforces policies and procedures., • Performs regular restaurant inspections to ensure the team is meeting standards., • Responsible for providing a great culture and environment within the staff., • Responsible for correcting service issues with grace, courtesy and with the goal of cultivating happy, returning customers., • Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations and maintaining security systems., • Experience with POS systems and cash registers, • Basic computer knowledge, • Good math skills, • Excellent communication skills, • Ability to effectively resolve complaints., • Manger certificate is a plus.