Warehouse Manager
hace 10 días
Murrieta
Job Description Key Responsibilities Operational Leadership & Strategy • Develop and implement warehouse strategies, SOPs, and operational standards to improve accuracy, efficiency, and productivity, • Forecast space, labor, and inventory needs based on seasonal HVAC/plumbing demand and company growth, • Design and optimize warehouse layouts, workflows, and material flow processes, • Oversee Warehouse Supervisors, Leads, and staff, ensuring clear roles, expectations, and accountability, • Lead hiring decisions, performance reviews, and corrective actions when needed, • Determine staffing levels, schedules, and overtime based on operational needs, • Own the accuracy of the warehouse inventory system, including cycle counts, physical inventories, and reconciliation, • Manage HVAC and plumbing inventory, ensuring technicians and installers have the materials needed for daily operations, • Analyze inventory trends and partner with procurement to set reorder points and maintain optimal stock levels, • Investigate discrepancies, supplier issues, and implement long-term corrective actions, • Evaluate and improve warehouse processes to reduce errors and increase efficiency, • Lead implementation and optimization of WMS (Warehouse Management Systems) and inventory tools, • Track and report key performance metrics including inventory accuracy, productivity, and fulfillment timelines, • Partner with Service, Install, Procurement, and Finance teams to support job readiness and customer commitments, • Communicate proactively regarding material availability, delays, or scheduling impacts, • Ensure compliance with safety standards, regulations, and company policies, • Lead safety audits, review incidents, and implement corrective actions, • Maintain equipment certifications, documentation, and vendor compliance, • Promote and enforce a clean, organized, and safe warehouse environment Qualifications • 5+ years of warehouse leadership experience (REQUIRED), • HVAC and/or plumbing industry experience strongly preferred (highly encouraged), • Strong knowledge of warehouse operations, logistics, inventory systems, and workflow design, • Proven ability to lead teams, manage performance, and drive results, • Experience implementing process improvements with measurable outcomes, • Proficiency with WMS platforms and inventory management systems, • Strong organizational, communication, and problem-solving skills, • Ability to balance strategic planning with hands-on operational execution Interpersonal Qualities • Customer-first mindset—supporting both internal teams and external partners, • Strong relationship-building and communication skills, • Exceptional problem-solving and conflict resolution abilities, • Highly organized with the ability to move quickly while maintaining attention to detail, • High level of integrity and accountability What Sets You Apart • Background working for an HVAC or plumbing service company, • Understanding of technician needs, truck stock, and job readiness