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Job Description Senior Project Manager Reports to: Vice President, Business Transformation and Shared Services, Americas A world-class global workplace services organization is seeking a strategic and results-driven Senior Project Manager to join its Business Transformation and Shared Services team. This role is ideal for a seasoned professional with experience leading complex, cross-functional initiatives that drive operational excellence and business transformation. About the Role: The Senior Project Manager will oversee a variety of high-impact projects and programs within the Operations function, including initiatives related to Customer Health Management, Quality Assurance, Vendor Management, and Continuous Improvement. This role combines strong project leadership with the ability to influence and guide cross-functional teams toward successful execution using PMI, Agile, and Waterfall methodologies. Responsibilities: • Lead a portfolio of strategic projects, defining project goals, success metrics, and execution plans., • Develop and implement processes, tools, and change strategies to support user adoption and long-term project maturity., • Manage complex, multi-workstream initiatives, including schedules, milestones, and deliverables across teams., • Plan and execute project rollouts with cross-functional stakeholders, ensuring alignment and timely delivery., • Facilitate stakeholder meetings (including large-scale reviews with 50+ participants), driving accountability and results., • Monitor and manage project risks, resource conflicts, and dependencies to ensure smooth execution., • Track project financials and ensure alignment with budget expectations., • Regularly communicate project status, issues, and outcomes to leadership and stakeholders., • Contribute to business development activities, including proposal support and client engagement. Desired Background: • 8+ years of experience leading large-scale projects or portfolios, ideally within a workplace services or outsourced services environment., • Bachelor's degree required; preferred fields include Business, Marketing, or Project Management., • Certifications such as PMP, Certified Business Analyst, or Scrum Master highly desired (or equivalent experience)., • Proven ability to lead initiatives across business, operations, and IT domains., • Strong organizational, interpersonal, and communication skills, with experience influencing senior and executive stakeholders., • Skilled in managing projects in a global, matrixed, multicultural environment., • Must be able to work core business hours, • Willingness to travel as needed (not on a regular basis). WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Overview The Registered Nurse is a licensed professional who provides direct and indirect care to clients in their home environment in accordance with the organization’s policies and procedures. The nurse instructs, motivates, and assists clients in health maintenance and disease prevention to improve their ability to live independently at home. The nurse supervises, directs the efforts of the Caregiver when involved in the client’s plan of care. Based on state regulations, nurses may perform administrative and/or field/clinical responsibilities. Responsibilities • Provides skilled nursing care/treatment to clients per Physicians Orders and Plan of Care, • Accurately documents nursing actions of all care given, individual’s health status, and communicate with family and physicians, • Documents the progress and outcomes for established goals and informs physician, case manager, and families of changes in client's medical condition and needs, • Provides skilled nursing treatments per physician’s orders and within the nurse’s scope of practice, • Administers medication and management as needed, • Provides health teaching of client and assisting client in learning appropriate self-care techniques and safety measures, • Conducts nursing assessment visit as needed, • Reports all incidents per operation procedure and regulatory standards, • Follows policies and procedures according to operation, state and regulatory standards, • Uses safe body mechanics to prevent personal injury to self or client, • Maintains confidentiality of patient related information and honor patient rights, • May be asked to cover after hours, weekends, and holiday on call to meet the needs of clients, • Completes Start of Care assessments in person, where applicable and in accordance with state regulations, • Completes supervisory visits based on compliance and regulations to include review of plan of care, caregiver competency assessment, and completion of required documentation. Complete daily, monthly, quarterly and annual nursing documents as/if required, • Observes, assesses, plans, implements and evaluates nursing support for well, chronic or acutely ill individuals in a community or home setting, • Works closely with Director or Nursing/Nurse Supervisor and/or Branch Manager in planning, implementing, and evaluating programs and services to address the health needs of persons served, • Attends and participates in staff meetings, in-services and other meetings as requested, • Ensures compliance with state/local/payer requirements and that documentation reflects the care provided and meets company, regulatory and payer standards, • Ensures the ordering, reviewing, monitoring, discontinuation and, if necessary, the disposal of medications as prescribed by the physician, • Ensures that there are policies in place that address medication administration, medication errors, medication storage/access and medication destruction, and that these policies are reviewed at least annually and revised as necessary, • Transcribes or ensures transcription of physician phone orders and other medically related reports, • Ensures that furnishings, equipment, and supplies are maintained within guidelines established to prevent the spread of disease, • Ensures that appointments for health related issues are scheduled, completed and that appropriate response to findings are implemented in a timely manner, • Communicates with Branch Manager, Customer Service Manager and/or Scheduler when clients are hospitalized, • Provides new employee training, annual re-certification training, and competency validation for health and safety related topics, • May provide case management as required by state regulations, • Other duties as assigned Qualifications • Degree in Nursing from an accredited school, • One of more years of nursing experience preferred, • Home Health Care experience preferred, • Experience in administering medications, • Current and unrestricted registration and license in the state of the operation, • CPR professional certification, • General knowledge of computers and the ability to learn industry specific software and documentation applications, • Excellent oral, written, and interpersonal communication skills with all levels of personnel, internal and external to the company, • Excellent organizational and time management skills with a keen attention to details, • Capable of working responsibly with highly confidential information, • Ability to work effectively independently or in a team environment, • Ability to develop critical thinking skills, research situations, solve complex problems and deal with a variety of issues, • Ability to learn and complete various educational and position specific goals, • Meet all pre-employment requirements per company and/or state regulations, • Basic clinical skills, • Professional appearance and demeanor