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Job DescriptionDescription: Exalt Health, an acute rehabilitation hospital, provides an intensive rehabilitation program, and admitted patients must be able to tolerate three hours of intense rehabilitation services per day. Focused on caring for patients with complex rehabilitative needs such as stroke, spinal cord injury, brain injury, head trauma, medically debilitation conditions, neurological disorders, cardio-pulmonary amputations, orthopedic injuries, and multiple major traumas. Position Summary The PAS Intake Coordinator is an entry-level role focused on efficiently and accurately completing the Pre-Admission Screening (PAS) tool. This role is designed to accelerate the admission workflow by handling the clerical assembly of patient files. The Coordinator will gather data from hospital systems and field staff to ensure all administrative fields in the PAS are finalized, enabling the clinical team to provide final approval more quickly. This position is ideal for individuals with strong organizational skills, those with teaching backgrounds, or individuals with administrative certifications. Key Responsibilities • Data Entry & Transcription: Accurately input patient demographics, history, and referral details into the PAS documentation system., • Workflow Acceleration: Prioritize incoming referrals to ensure "real-time" document completion, directly supporting the speed of the Hospital Liaison team., • Administrative Quality Control: Audit files for missing signatures, incomplete contact information, or missing insurance details prior to clinical review., • Technology Integration: Utilize AI-assisted tools (such as Microsoft Copilot) to summarize data points, draft communications, and organize high volumes of referral information., • Education: High School Diploma or GED (Minimum Requirement)., • Preferred Backgrounds: Teaching Certifications are highly desirable due to the transferable skills in documentation, organization, and information synthesis., • Certifications: Medical Billing or Coding certificates are a significant plus., • Experience: Prior experience in healthcare is not required; we will train candidates who demonstrate close attention to detail and strong computer literacy., • Technical Skills: * Proficiency in Microsoft Office Suite (Word, Excel)., • Training or experience with Microsoft Copilot (or comparable Generative AI software) is a plus., • Ability to learn and navigate Electronic Medical Record (EMR) software quickly. Remote Work & Operational Expectations As a fully remote position supporting a national network of Exalt Health facilities, the following expectations are essential to maintaining the "Speed to Admission" goal and ensuring seamless coordination across different regions. Geographic & Time Zone Requirements • Location Restraints: Candidates must reside within a United States time zone., • Internet Stability: Consistent access to a reliable, high-speed internet connection is mandatory. Frequent "drop-outs" or inconsistent connectivity that hinders EMR access or communication will impact performance metrics., • Continuous Availability: Candidates are expected to be fully present and engaged during their designated shift., • The "One-Hour" Rule: To ensure Hospital Liaisons are never stalled in the field, coordinators must respond to inquiries via Phone, Email, and Microsoft Teams Chat within one hour of receipt., • Digital Presence: Indicators on Microsoft Teams must accurately reflect current work status., • Metric Reporting: Success is measured by "Time-to-Completion" for PAS documents and responsiveness to field-based inquiries. Skills and Abilities, Proficiency and Productivity Standards • Organizes and prioritizes tasks and projects, accurately completing job responsibilities within the specified time constraints., • Excellent attention to detail and accuracy., • Analytical and problem-solving abilities., • Ability to work under deadlines and handle multiple tasks., • Speaks and communicates English effectively in verbal and written format; writes legibly., • Reading and comprehension at the level necessary to perform job duties appropriately., • Works cooperatively with co-workers and other hospital employees, • Functions proficiently in a Microsoft Windows environment (Outlook, Word, Excel, PowerPoint) Physical Demands and Work Environment The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. • Machines, Equipment Used, • Computer, • Phone, • Other electronic communication devices Physical Requirements • Ability to lift up to 20 pounds with or without assistance., • Ability to stand, sit, reach, push, pull, stoop, kneel, crouch and/or crawl, grasp, use fine finger movement. Proficiency or Productivity Standards: • Has regular, reliable, and predictable attendance and punctuality., • Adheres to Standards of Business Conduct., • May be required to work weekdays and/or weekends, evenings and/or night shifts if needed to meet deadlines., • May be required to work on religious and/or legal holidays on scheduled days/shifts., • May be required to perform other duties as assigned by supervisor., • This position will support cultural diversity by promoting and maintaining an inclusive work environment and culture that is respectful and accepting of diversity.

Job Description Come explore the Power of Possibility with a career at SPS! We have an excellent opportunity for an experienced Lockbox Processing Clerk to come grow with our team in Richardson, TX! This full-time position is ideal for someone with 1+ years of relevant experience looking for a stable place to work, learn, and develop. We are a cross-functional team looking for someone eager to make a lasting contribution! SPS offers a competitive benefits package including paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet discounts, EAP, education discounts, and a 401K with company match. Schedule: This position supports a 24x7 day operation, which might include weekends Key Responsibilities: Qualifications: • High school diploma or equivalent; additional education or training in a related field is a plus., • Previous experience in a lockbox or payment processing environment is preferred., • Proficiency in operating scanning equipment and related software., • Strong attention to detail and accuracy., • Good organizational and time-management skills., • Ability to work independently and as part of a team., • Excellent communication skills, both written and verbal., • Basic computer skills, including familiarity with Microsoft Office Suite. Physical Requirements: • Ability to lift and move mail trays and packages up to 40+ pounds., • Prolonged periods of sitting or standing while performing tasks., • Manual dexterity required for operating scanning equipment and handling documents. WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.