Assistant Community Manager
3 months ago
Fullerton
Job Description Position: Assistant Community Manager Application Requirements: Resume, Cover Letter, and located in California Job Description: · Responsible for managing communities (portfolio) in an efficient and value enhancing manner that is consistent with the overall strategic plan for each community, facility or complex · Accountable for all business, financial, and management aspects of the assigned communities including preparing, implementing and adhering to the approved strategic plan, a budget for the communities, developing and maintaining strong working relationships with residents, and supervising the day-to-day activities of the engineering, maintenance and other building staff as well as contract services Hours & Location: · Full-time (40 hours/week) · Schedule: Monday - Friday · Office is open 7:00 AM – 6:00 PM, a schedule can be set within these hours. · Location: This is a remote work from home position, with a 90-Day probationary period. Wages & Benefits: · Starting Wage $26.00/hour. · Medical: 75% coverage for yourself; dependents and spouse may be added to company plan but 100% of the cost to be covered by the employee. · Sick Leave: Paid sick time will be accrued at a rate of 1 hour for every 36 hours worked Job Start · Holidays: 5 scheduled holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, New Year’s Day) and 1 floating holiday which you may take at your discretion with approval · Phone Reimbursement: $25 per month · Vacation: 5 days after first year, 1 additional day added after each year worked · 401K: Up to 3% matching 401K retirement plan after 1 year of service Required Skills: · Proficient in Microsoft office especially Word, Excel, and Outlook · Proficient in database use · Professional Writing Skills · Excellent Customer Service · Excellent Phone Skills · Excellent Time Management Preferred Skills: · HOA or Community/Property Management · Advanced in Microsoft Office especially Word, Excel, and Outlook · Experience with Village Management Software (VMS) Experience: · At least 1 year in a position with Customer Service component (required) · Any direct HOA or community/property management experience (preferred) Duties: • Homeowner Relations, • Communications regarding community governance, maintenance, billing, community amenities, community schedule, owner responsibility, etc., • Positive, professional, and honest communication with all Homeowners, Tenants, Property Managers, • Legal & Risk Management, • Maintain community insurance, negotiate best policy, • Confer with Legal Counsel on community governance and collections, • Community Governance, • Perform compliance inspections per community’s governing documents, • Organize and facilitate community elections, • Develop new rules and regulations (in conjunction with legal counsel) and process per HOA law, • Prepare for and attend Board Meetings:, • Prepare Board meeting agendas, • Create Board packets, • Notetaking at Board meetings, • Develop action items from Board meetings, • Prepare Management Report, • Conduct Community Inspections, • Financial Management, • Process & approve invoices, • Review Monthly Financials, • Prepare Yearly Budget, • Ensure adherence to approved budget, • Review Reserve Study, • Facilities Management, • Manage Vendors:, • Procure, review, and summarize bids for projects, • Approve quotes, • Review vendor insurance, licenses, and certifications, • Review and schedule regular vendors and project vendors, • Evaluate all vendor work completed on community, • Community Inspections Expected hours: 40 per week Benefits: • 401(k), • 401(k) matching, • Health insurance, • Paid time off Schedule: • 8 hour shift, • Monday to Friday Education: • Associate (Required) Experience: • Customer service: 1 year (Preferred) Language: • Spanish (Preferred) License/Certification: • CMCA (Preferred) Location: • California (Required) Work Location: Fullerton, California