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Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This position will focus on our Enterprise clients. Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Develop strategies and initiatives to enhance and maintain client satisfaction and retention., • Lead and manage a team of Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk., • Facilitate continuous learning opportunities to expand the knowledge base of your staff., • Offer proactive development opportunities aligned with corporate goals and values., • Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization’s values., • Monitor team workload, ensuring appropriate balance of volume, priority, and client/account manager alignment., • Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one., • Generate creative solutions and innovative ideas to increase employee engagement and retention., • Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation., • Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances., • This job requires up to 25% travel for internal and/or client-facing meetings, • This role is a hybrid working model and consists of weekly in-office requirements Education and Experience: • Bachelor’s degree, • 2+ years of previous leadership experience in a customer service/customer relationship role, • Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs), • Experience with leading other leaders preferred, • Previous experience in HCM/Direct Payroll Industry, • Experience working with payroll, HCM, or HRIS software, • Excellent knowledge of MS Office, including MS Excel, • Strong interpersonal skills, • Physical requirements, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $74,600 - $115,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. At QuidelOrtho, we're advancing the power of diagnostics for a healthier future for all. Join our mission as our next Technical Communications Specialist II. This position creates and maintains technical publications about QuidelOrtho products for use by customers and field service personnel. This includes user manuals, service manuals, reagent instructions for use, technical communications, and various other forms of labeling and user aids. All publications must be error-free and compliant with FDA and other regulatory authorities worldwide. This position will be onsite in Rochester, NY. Produces technical publications and communications to support the safe and effective use and servicing of QuidelOrtho Products. Projects may include technical manuals, online content, product labeling and instructions for use, communications and presentations delivered in various formats. Gathers and organizes technical information from various sources. Develops, writes, edits, manages review/approval, and proofreads complex materials for internal and external customers. Reviews and analyzes publication/labeling effectiveness and efficiency including verification/validation. Follows established change control procedures. Ensures publications adhere to established standards of style and format and meet regulatory requirements. Reviews published materials and recommended revisions or changes in scope, format, and content. Adheres to project timelines and communicates/escalates potential impacts to project schedules. Investigates and resolves or escalates customer complaints and concerns and responds to non-standard inquiries. Participates in special projects as assigned. Perform other work-related duties as assigned Required: A minimum of an associate's degree in Technical Writing, Communications, Medical Technology, Biology or Engineering with technical writing experience or equivalent is required. A minimum of 3 years of relevant work experience is required. The individuals must be able to represent the Technical Publications group on cross-functional teams and be comfortable interacting with Engineering, Research & Development, Regulatory, Quality, Customer Support, IT professionals and upper levels of management. Must be proven team player, self-motivated, able to prioritize workload with minimal supervision, manage multiple projects simultaneously and work under tight deadlines. Excellent written and verbal communications skills and strong computer skills are required. Experience in HTML, XML, DITA, FrameMaker, Microsoft Office and the creation of online documentation using topic-based authoring. This position is not currently eligible for visa sponsorship. Preferred: A bachelor's degree is preferred. Experience working in a regulated environment Experience with content management systems, CSS and system design Knowledge of animation tools and Java scripting Experience working with translated publications Knowledge of QuidelOrtho products will be a significant advantage Experience in website design/authoring tools Internal Partners: Technical Subject Matter Experts in Research & Development, Technical Support, Regulatory Affairs, Quality and Compliance, Product Management/Marketing, Post Market Risk Management (PMRM), Enterprise Project Management Office (EPMO), and Information Technology (IT) External Partners: Illustrators, Translation Vendors, Print/Media Vendors and External Manufacturers (OEMs) Typical office environment or remote office. Exposures: Biohazardous materials, if entering lab spaces. Other factors: Some overtime may be required on a short-term basis, some travel possible (5%) The work environment characteristics are representative of an office environment. No strenuous physical activity, although occasional light lifting of files and related materials is required. Sitting. Repetitive movements of hand(s). Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $58,524.81 to $76,082.25 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at _. #LI-HF1

Job Description Production Supervisor (A or B Shift) A shift: Monday-Friday 6:30 am - 3:00pm B Shift: Sunday-Thursday, 10:00 am - 6:30 pm (Final shift assignment will be determined based on business needs and candidate fit. Additional hours may be required.) RPI, a global leader in print-on-demand, is currently seeking experienced Production Supervisor for our team in our Rochester, NY manufacturing facility. As a Production Supervisor, you will play a pivotal role in overseeing daily operations on the production floor. Acting as a liaison between the Production and Operations team, you will be responsible for maintaining the delicate balance between quality and productivity. Your leadership will embody RPI's values, ensuring established procedures are followed and performance expectations are met. Duties/Responsibilities: • Facilitate effective communication across all organizational levels., • Ensure production targets are met, managing Service Level Agreements (SLAs) and overseeing labor management., • Provide necessary training to staff and ensure compliance with maintenance and quality procedures., • Maintain a culture of safety and collaboration fostering productive relationships with cross-functional teams and other shifts to achieve seamless production processes., • Coach and mentor production leads, providing both positive reinforcement and corrective feedback., • Establish fair accountability standards for all employees and conduct regular performance assessments., • Collaborate with management to identify and address production issues and proactively recommend and implement workflow improvements., • Demonstrate flexibility regarding working hours to accommodate fluctuating production demands, potentially including short-notice overtime requirements., • Ensure accurate timekeeping and adherence to leave policy by verifying timecards, promoting accountability, and recording absences. Required Skills/Experience: • Minimum 2 years' supervisory experience in a light manufacturing environment, demonstrating proficiency in guiding teams toward operational excellence., • High School Diploma/GED, complemented by a strong commitment to continuous learning and professional development., • Prior print bindery experience is a plus., • Exposure to Lean Six Sigma or other process improvement methodologies., • Excellent written and verbal communication skills, facilitating clear and concise interaction across all levels of the organization., • Proficiency in Microsoft Office Suite, particularly Outlook for email communication., • Demonstrate strong self-management skills with the ability to make independent decisions in fast-paced environments., • Proven track record of providing comprehensive training to employees across diverse departments and functions., • Effective and tactful communication when addressing employee concerns or deviations from plans., • Exemplary leadership qualifies, leading by example with integrity, accountability, and a commitment of fostering a culture of positivity and teamwork. Physical Requirements: • Ability to stand for extended periods., • Comfortable working in a moderately loud environment., • Flexibility to perform physical tasks such as twisting, turning, and bending throughout the shift., • Sharp vision for color detail. About RPI: At RPI Print, we are transforming how products are created, produced, and delivered worldwide. Every day, our cloud-based platform powers millions of personalized, on-demand items that reach customers with speed, quality, and sustainability. We partner with leading brands, publishers, and creative platforms, including Blurb.com, our consumer-facing self-publishing brand, to bring ideas to life at global scale. By combining innovative technology with a distributed manufacturing network, RPI is reimagining the future of personalized production. If you believe you're a good fit for this role and share our passion for excellence, we'd love to hear from you!

Job DescriptionPosition Title: Director of Quality Assurance Reports to: Chief Operations Officer (COO) Location: Rochester, NY, Woodstock, IL, or Greenville, OH, preferred; Remote locations in proximity to major airports will be considered. About Arnold Magnetic Technologies Arnold Magnetic Technologies is a global leader in the design, engineering, and manufacturing of high-performance permanent magnets, magnetic assemblies, precision thin metals, and engineered solutions for mission-critical applications. Our products serve aerospace, defense, medical, energy, and industrial markets worldwide. With a commitment to innovation, technical excellence, and customer satisfaction, Arnold delivers solutions that enable the world’s most demanding applications. Position Summary The Director of Quality Assurance is responsible for establishing, leading, and continuously improving the company’s quality standards, customer experience processes, and operational procedures. Reporting directly to the Chief Operations Officer, this role ensures that all customer-facing communications, service interactions, and operational processes meet the highest standards of quality, consistency, and professionalism. Additionally, the Director will work closely with leadership across eleven global facilities for process standardization, scrap reduction, compliance programs, and continuous improvement. This leader will develop and implement company-wide quality frameworks, standardize processes and procedures across departments, and serve as the primary steward of the customer experience. The Director of Quality Assurance will partner with leadership and cross-functional teams to drive operational excellence, improve customer satisfaction, and create scalable systems that support company growth. Key Responsibilities Quality Management System Leadership • Develop and lead the company-wide Quality Assurance strategy aligned with organizational goals, • Own and maintain the enterprise QMS in compliance with AS9100 Rev D, ISO 9001:2015, NADCAP, MIL-SPEC/MIL-STD, and applicable FAR/DFARS requirements, • Direct internal audit programs, management reviews, and corrective/preventive action systems to ensure systemic quality across all sites, • Serve as the primary quality interface for Sales team, with customer quality representatives, and third-party registrars, • Establish KPIs related to quality assurance, customer experience, and operational performance, • Analyze customer service metrics, quality audits, and process outcomes, • Deliver regular reports and insights to the COO and executive leadership, • Use data to drive improvements in service delivery and operational consistency Continuous Improvement (CI) • Process Improvement & Procedure Standardization, • Work closely with site management teams to identify, prioritize, and address process scrap to drive down operating costs, • Champion a data-driven culture by deploying top-5 quality pareto by site, FMEA tools, and advanced product quality planning (APQP) frameworks, • Continuously monitor customer-facing processes & procedures for opportunities to improve the customer experience, • Create and maintain company-wide Standard Operating Procedures (SOPs), • Identify operational gaps and inefficiencies and implement scalable solutions, • Ensure all teams follow documented processes and quality standards, • Develop and lead the enterprise CI roadmap leveraging Lean, Six Sigma (DMAIC), Kaizen, 5S, and Value Stream Mapping methodologies to reduce waste, improve throughput, and lower operational costs, • Establish and track KPIs including COPQ, OTD, scrap/rework rate, Customer PPM and Escape Rate, and Supplier PPM and incoming Quality Rejection Rate by site – develop a company focus for “quality at the source” Supply Chain Quality • Develop a Supplier Quality Assurance (SQA) program in partnership with Procurement, including supplier qualification, surveillance, and performance management, • Develop supplier scorecards and corrective action processes; lead source inspections and supplier development activities at critical vendors, • Ensure flow-down of all quality clauses, NADCAP, and government-mandated requirements to the supply base. Product & Customer Quality • Establish guidelines and standards for customer communication related to quality across all channels (email, phone, chat, messaging, etc.), • Oversee all customer-facing interactions and communications to ensure consistency, professionalism, and alignment with company standards, • Monitor customer feedback, satisfaction metrics, and service outcomes to identify improvement opportunities, • Standardize format & content for external communications related to customer complaints, RMAs, and corrective actions, • Partner with customer support, sales, and operations teams to optimize the customer communications on quality topics, • Partner with Program Management and Sales to establish and execute program-specific Quality Assurance Plans as required and in anticipation of customer expectations, • Lead root cause analysis (RCA) and 8D corrective action reporting for customer escapes, field failures, and non-conformances, • Represent the organization in customer audits and production/operations reviews Organizational Leadership & Development • Build, mentor, and lead a high-performing Quality organization across inspection, quality engineering, supplier quality, and CI functions., • Establish training programs for quality tools, regulatory requirements, and continuous improvement methodologies at all levels., • Develop succession plans and career paths to attract and retain top quality talent in a competitive aerospace and defense market., • Manage department budget including capital expenditure planning for metrology, inspection equipment, and laboratory capabilities Qualifications and Experience • Bachelor's degree in Engineering, Manufacturing, Quality Science, or a related technical discipline (required)., • Minimum 12 years of progressive quality assurance experience, with at least 5 years in a senior leadership role, • Demonstrated expertise with AS9100 Rev D and/or NADCAP program management; experience leading third-party registrar audits., • Proven track record designing and deploying Lean Six Sigma programs; Green Belt certification required (Black Belt or Master Black Belt strongly preferred)., • Experience managing supplier quality programs including conducting source surveillance and corrective action management., • Proficiency in APQP, FMEA (D/P), Control Plans, SPC, MSA, and 8D/RCA methodologies., • Strong written and verbal communication skills, including executive-level presentation and government customer interface experience Key Skills & Competencies • Strategic leadership and operational excellence, • Process design and standardization, • Customer experience management, • Quality assurance methodologies and frameworks, • Data analysis and performance metrics, • Strong communication and cross-functional leadership, • Change management and organizational alignment, • Problem-solving and continuous improvement mindset Why Join Arnold • Be part of a market leader in advanced magnetic and materials technology., • Shape the global Procurement function and direction for a rapidly growing, technology-driven, innovative company., • Collaborate with a world-class team dedicated to engineering excellence and customer success. Arnold Magnetic Technologies is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/General Identity/Disability/Veteran #CORP #RAM # ALN #ROC

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at one of our U.S. office locations (Meridian, ID or Rochester, NY or Schaumburg, IL). Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Garnishment Services Specialist Level I (GSS I) is responsible for providing excellent support for all Paylocity’s clients that subscribe to this service (except emerging markets). Their primary duties include reading & interpreting court orders (except creditors), setting up the garnishment with correct calculation codes in HR&P Wage Attachment Wizard, scheduling welcome client calls, be able to enter multiple child supports (including prorations). The ideal candidate demonstrates an interest in the Garnishment field and has a desire for continuous learning and improvement. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Maintain garnishment rules in system to determine proper withholding from employee wages according to state rules and garnishment type., • Maintain employee garnishment data with applicable start and stop dates for each order promptly according to information contained within order and applicable deadlines. Processes ordered wage garnishments: child support, student loans, wage assignments, bankruptcy orders, state and federal tax levies., • Process E-file documents to courts (as applicable), • Responds in a timely manner to client’s garnishment inquiries., • Partner with Account Managers to provide resolution to client inquiries., • Proactively identify issues and utilize available resources to identify appropriate solutions for clients., • Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders., • Manage time effectively and prioritize tasks in order to meet deadlines., • Validate Garnishment Orders/ Writs are in compliance with local, state, federal laws and ebooks., • Provide clients guidance on garnishment compliance best practices, organizational change management and Paylocity product fit., • Ability to manage emerging markets, mid, majors clients with appropriate response time, call metrics, DOCC client service experience, provide Garnishment policy updates with Federal, state, local legislative changes., • Review GMS Community page, GMS Teams Channel for resolution to client issues and best practices., • Maintain a high level of confidentiality and discretion when handling sensitive employee information., • Completes other duties as assigned. Education and Experience • Bachelor’s Degree required., • Minimum of 1 year of experience in a client-facing role, payroll, accounting, finance, garnishment processing, and/or taxes in a customer service or shared services call center environment., • Experience in a Paylocity account manager or implementation consultant role is preferred., • Excellent communication and relationship-building skills., • Must display sophisticated writing and interpersonal communication skills., • Attention to detail., • Excellent organizational skills and ability to work independently., • Proficiency in Microsoft Office, including Outlook, Excel, PowerPoint, • Ability to manage changing priorities, meet deadlines, and adapt to a changing business environment., • Ability to problem solve, analyze information, work in team environment, demonstrate professionalism., • Ability to understand, interpret, and apply the legal mandates and restrictions related to garnishments laws and regulations., • General knowledge of federal and state payroll regulations and garnishment laws. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $34,000 - $55,000; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships. Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners., • Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment. Expectations • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience., • Optimizing Products – Being the product expert while being current on product releases and mandatory training. Education and Experience Required • Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles, • Experience in customer service or previous client interfacing role, • Strong computer skills, including Microsoft Office with proficiency in Excel, • Strong written communication skills for business correspondence, • Strong team player with attention to detail, • Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making Preferred • Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME), • Experience in payroll and/or call center environment, • CPP, FPC, APA, and/or SHRM-CP certified, • Self-starter with the ability to handle multiple projects at once Physical Requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $25 - $29/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! Hybrid: This role follows a hybrid schedule (post training), requiring three days in the office at our Pittsford, NY location and two days remote per week. The in-office days are subject to business needs. Candidates must be able to commute to the office as required.? The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. The Executive Account Manager provides telephone, email, and potentially on-site support to large revenue clients who contact Paylocity concerning payroll/HR practices, software operations, and other technical and non-technical issues. The Executive Account Manager works directly with other departments to ensure the client’s needs are being met. The Executive Account Manager will be developing business relationships with each of their clients. They will identify their clients’ business objectives and aligning Paylocity solutions to meet their objectives. The Executive Account Manager will represent Paylocity as the “face and voice: responsible for the experiences of Paylocity’s highest revenue and most complex clientele. Responsibilities: • Provide professional, ethical, knowledgeable, and reliable service to clients., • Develop and maintain strong relationships with an assigned portfolio of high revenue, complex clients by continuously striving to meet and exceed client expectations., • Apply critical thinking and problem-solving skills to research, troubleshoot, and walk clients through our products to solve the client’s request., • Conduct proactive meetings through conference calls and possibly onsite meetings to identify business needs and maintain high satisfaction levels of clients within the assigned portfolio., • This person must maintain expert-level knowledge of Paylocity products and partnerships to ensure each client is realizing the maximum benefit of our system., • Monitor and facilitate the resolution of open ITS(s) and participate in client conference calls with Client Relationship Managers when necessary., • Assist with special projects as assigned., • Work overtime as needed, especially during year-end., • Other duties as assigned. Requirements: • Bachelor’s degree or applicable client services/industry experience, • Minimum 3 years’ experience in a payroll service bureau, benefits center, or as a payroll/HR/benefits administrator required, • Prior experience in project management or problem-solving preferred, • Travel is required up to 25% across the US., • Experience in a help desk environment or software support highly desirable, • Computer skills, including Windows and MS Office programs required, • Customer service focused, • Strong communication and listening skills, • Strong problem-solving/analytical ability, • Strong mathematical aptitude, • Team orientation, • Time management, • Ability to manage change, • Dependability, • Attention to detail, • CPP highly preferred Preferred Skills: • Self-starter with the ability to handle multiple projects at once, • Excellent writing skills for business communications, • Strong interpersonal skills to be able to communicate effectively to a multitude of personalities and work across the organization to get issues resolved, • Ability to work cross-functionally and build and maintain strong internal partnerships, • Able to identify the strengths and weaknesses of solutions or approaches to problems, • Able to deliver accurate information within required deadlines Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $43,059 - $85,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionElectrical/Controls Engineer Job Title: Electrical/Controls Engineer Date: 2/29/2026 Location: Rochester, NY Job Description: We are part of the world wide GH Group in Rochester, New York that supplies integrated induction heating systems worldwide. We are looking for an Electrical/Controls Engineer with controls systems design experience to join our team. Responsibilities include electrical schematics, electrical hardware specification, controls/interface programming, and communicating with both customers and vendors. Individual needs to be a motivated team player with excellent problem solving, communication, and interpersonal skills. Paying 65K-100K per year depending on experience. Responsibilities: · Prepare electrical schematics, including panel layouts and bill of materials.· Size equipment such as drives, relays, power supplies and contactors.· Prepare data sheets, Order of Operation and other documentation on equipment.· Obtain technical information from equipment suppliers.· Recommend creative, technically feasible solutions that satisfy customer needs, while adhering to engineering standards and strategic direction.· Evaluate state-of-the-art technological developments in various controls systems, and apply the latest advances.· Apply engineering techniques in designing a control system that is reliable, serviceable, energy efficient and competitive.· Interface with Sales, Mechanical, Machine Shop, Build, Service, personnel as well as a multi-tier supplier base.· Work with in worldwide product regulation and compliance to design systems that meet both customer and government regulations, restrictions and codes.· Strive for continuous improvement in both processes and products. Requirements: · Minimum Education Associates Electrical Engineering/Technology· Strong troubleshooting and analytical problem solving skills· Proficient in Microsoft suite of products· Willing to travel when/where required. Desired Knowledge/Skills: · Experience working with PLC from various manufactures such as Allen-Bradly, GE, Wonderware, etc.· Education BS Electrical Engineering or Controls Engineering or Electrical Engineering Technology· General understanding of industrial equipment operations.· 3 years work experience in Electrical/Controls Engineering of industrial systems· Excellent verbal and written communication skills.· Experience with documenting designs, using computer aided design systems, for electrical or mechanical, is strongly preferred.· Experience with EPlan would be a plus GH Induction Atmospheres offers employees a benefit package including medical, 401(k), and profit sharing. Qualified individuals please email resumes to jobs@gh-ia.com for immediate consideration.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. When you feel like you belong, work is no longer work – it's personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we’re doing just that. Join us as we change the future and transform your career! There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career! Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Position Overview The Sr. HR Business Partner will strategically coach and consult with the functional business unit leadership to find the best solutions to meet business needs. This role will be responsible for effective deployment of HR policies and programs and will act as a consultant to all levels within the organization, serving as a business and employee advocate. The Sr. HR Business Partner will work with leadership regarding change initiatives, performance decisions/actions, talent management and development, retention and engagement, employee communication, diversity and various other HR programs in support of achieving business goals. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Collaborate with senior leaders to align HR objectives with the overall business strategy, proactively identifying potential opportunities and challenges and escalating as necessary., • Build strong relationships with business leaders to understand their needs using a consultative approach to help leaders drive greater productivity, • Continuously develop and maintain a strong business acumen to provide HR consultation that is tied to business objectives, • Develop and implement HR strategies, processes, and programs to support organizational goals., • Lead initiatives related to organizational design, restructuring, and change management; often project managing all necessary activities and liaising with HR Centers of Excellence for assistance., • Identify talent gaps and develop plans to address them through talent attraction, training, and succession planning., • Assist with the development of programs that foster a culture of employee engagement, inclusion, and diversity within the organization., • Develop and implement performance management processes to proactively address performance and development needs., • Co-design and facilitate leadership development programs to build managerial capabilities within the organization., • Utilize HR metrics and data to make informed recommendations on employee engagement, retention strategies, and other key HR initiatives., • Partner with the Compensation team to review roles and develop the appropriate compensation structures and incentive programs to ensure competitiveness in the market, • Support workforce planning efforts, ensuring alignment with business needs and future growth strategies., • Serve as an advisor to leadership and employees on HR-related issues and concerns., • Mediate conflicts and facilitate resolution across multiple levels within the organization., • Continuously improve HR processes and systems to enhance efficiency and effectiveness., • Lead or participate in strategic HR projects such as mergers and acquisitions, reorganizations, or new initiatives. Education and Experience • Bachelor’s degree preferably in Business, HR, Behavioral Sciences or related field, • Minimum of 7 years of experience across general or specialty HR with at least 3 years supporting one or more senior leaders, • Executive presence: resilience, consultative style, & ability to articulate complex ideas into simple terms, • Consultative and solutions-based approach to HR practices, • Experience supporting technology or digital organizations preferred, • Strong knowledge of HR best practices, employment law, talent management, organizational development and HR analytics, • Proven ability to build strong relationships with senior leaders, influence decision-making, and drive organizational change., • Ability to navigate complex situations with diplomacy and tact, offering creative solutions to business challenges., • Excellent interpersonal and communication skills, with the ability to work effectively with employees at all levels of the organization., • Comfortable with ambiguity and able to thrive in a constantly evolving business environment., • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $85,700 - $140,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Retirement Services Account Manager provides Tier 1 support to plan sponsors regarding retirement plan operations. The Account Manager assists with recordkeeping functions, payroll integration, compliance testing, and general plan administration inquiries. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Respond to client inquiries related to retirement plan transactions, payroll feeds, and compliance testing., • Troubleshoot issues relating to data transmission or payroll connectivity, identifying patterns, and proposing solutions., • Provide basic guidance and clear answers on plan features, contribution limits, and operational procedures., • Escalate complex issues to support external partners as needed., • Maintain accurate documentation of client interactions and resolutions., • Support annual testing and reporting cycles by coordinating data collection and validation., • Follow established processes and scripts to ensure consistent, compliant support delivery. Education and Experience • Bachelor’s degree required, • Minimum of 1 year of experience in customer service or client interfacing role, preferably in retirement or financial service, • Proficiency in Microsoft Office, • Strong interpersonal verbal and written communication skills with the ability to explain processes and instructions clearly., • Ability to manage a high volume of inbound inquiries while prioritizing tasks effectively., • Dependability in meeting service-level expectations and turnaround times., • Strong attention to detail and problem-solving skills. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $ 41,000 - $ 58,500/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview This role serves within the Retirement Services operations team, responsible for managing complex recordkeeping tasks and acting as a liaison with external partners such as trustees, custodians, and recordkeeping vendor. The analyst ensures operational accuracy and compliance across all plan activities. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The Operations Analyst leverages technology—including AI tools, Salesforce, and Power BI—to support retirement operations and enhance overall efficiency., • Reconcile data and build reports using system tolls and extracts for Operations leadership, • Support project teams with data requests and updates to existing reports and dashboards., • Analyze operational data to identify trends, gaps, and opportunities for improvement., • Serve as a subject matter expert for complex retirement plan operation processes., • Manage complex retirement plan recordkeeping operations including transaction processing, reconciliation, and reporting., • Act as a liaison with external partners including recordkeepers, custodians, and trustees., • Ensure operational compliance with ERISA, IRS, and DOL regulations., • Support escalations from internal teams and external partners., • Assist in the development and refinement of operational procedures and documentation. Education and Experience • Bachelor’s degree required., • Minimum of 3 years of experience in a data analyst or financial analyst role · Preferred but not required, strong understanding of defined contribution plan structures, record keeping, and ERISA, IRS regulations, and retirement plan operational compliance requirements., • Experience working with external financial institutions and vendors., • Proficiency in Microsoft Office Suite and operational reporting tools., • Strong interpersonal, verbal, and written communication skills with a strong emphasis on the ability to translate complex issues into clear updates for internal and external stakeholders., • Advanced critical thinking skills to evaluate unusual or complex issues and determine the best solutions., • Ability to manage multiple escalations concurrently, prioritizing tasks based on risk, impact, and deadlines., • Ability work independently and collaborate effectively with internal teams when needed. Physical Requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $80,000 - $104,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Senior Manager Client Services Ops, East-Majors oversees a team of Account Managers, Team Leads, and Managers, providing guidance and support as needed. The Senior Manager plays a critical role in leading and directing teams to ensure exceptional customer service delivery and retention of our clients. The role will work collaboratively with leaders within the department and across the organization. This role is not only dedicated to our commitment to servicing our clients, but also growing our team leads and managers within the service organization. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Managing, the execution of strategic initiatives to achieve expected goals and meet committed service level agreements., • Building a culture of engagement and accountability. Responsible for personnel staffing, morale, measurement, decreasing turnover and employee development., • Responsible for development and accountability of Key Performance Indicators and reporting the KPIs to senior management., • Responsible for evaluating processes involving internal and external partners and collaborating with those partners to improve them., • Ensuring effective communication between Account Managers and all internal and external partners both verbally and in writing. Provide necessary coaching when necessary., • Leading the team to achieve customer service and financial targets while being accountable to the approved fiscal budget., • Key examples include customer retention, employee retention, and customer satisfaction. Education and Experience • Preferred bachelor’s degree or 7-10 years of relevant experience., • 5+ years in an operational management role in a high-volume environment., • Proven success of management concepts and practices including supervising and motivating employees, performance management and employee development/training., • Experience developing, implementing and managing control/auditing processes via a recognized process improvement methodology, (such as Lean Six Sigma), is required., • Experience managing employees working on both task oriented and project driven tasks a strong plus., • Experience managing tasks in a matrix project management environment is a strong plus., • Experience developing and driving adoption of cross departmental processes preferred., • Experience collecting data and driving development priorities using a data focused approach is a plus., • Experience working with payroll and/or HR data a huge plus!, • Extensive experience with a multi-customer product required., • Demonstrated use of a Process Improvement methodology is required., • Strong communication skills with external parties required. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $98,000 – $140,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at any of our Schaumburg, Il - Meridian, ID - or Rochester, NY locations. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Tax Specialist I The Tax Specialist on the Balancing Team is primarily responsible for balancing the Payroll system to the Tax system and reconciling variances for new and existing customers. This role ensures that issues and errors are accurately identified and resolved while collaborating with internal and external partners to strengthen processes, controls, and deliverables. Primary Responsibilities The below represents the primary duties of the position; other duties may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Responsible for tax reconciliation for cyclical processing and end-of-period activities, including researching and resolving demographic, wage, and liability errors and issues, • Collaborate with cross-functional teams to ensure sound tax services and deliver a high level of customer service, • Stay up to date on changes required to support tax reporting agencies, including taxability updates, • Participate in balancing activities for new customers shortly after payroll implementation, • Respond to internal support requests from Client Services, Implementation, and Payroll Operations teams, • Collaborate with team members to align priorities and ensure accurate, timely tax reconciliation and compliance, • Perform other duties as assigned Education and Experience • 2+ years of Payroll Tax experience required, • Bachelor’s degree required, • Exposure to payroll, banking, or tax software within a payroll service bureau environment preferred. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $35k - 79k /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: Description Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. As part of the Sales & Marketing team, you’ll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you’ll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities. Position Overview: The Director of Growth Outbound Sales is a strategic, senior leadership role responsible for leading a team of Managers and ensuring the overall performance, development, and growth of the Outbound sales organization. This role is accountable for driving scalable revenue growth, shaping sales strategy, building future leaders, and aligning the organization to company-wide goals. The Director ensures operational excellence, optimizes sales processes, drives cross-functional collaboration, and serves as a key voice in organizational planning and execution. Success requires strong executive presence, proven experience leading leaders, deep B2B sales expertise, the ability to influence at all levels, and a passion for building high-performing teams. Reports To: Regional Vice President of Sales Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strategic Leadership & Organizational Direction · Develop and execute the overarching sales strategy in alignment with company revenue goals and market opportunities. · Define annual and long-term sales plans, including territory strategy, segmentation, and resource allocation. · Translate company objectives into actionable goals for Sales Managers and their teams. · Identify market shifts, competitive pressures, and emerging trends to ensure the sales org remains adaptable and competitive. · Partner with executive leadership to influence broader commercial strategy and business planning. Leadership of Leaders · Lead, mentor, and coach Inside Sales Managers, building a strong bench of future leaders. · Set clear performance expectations for managers and establish consistent leadership standards across the organization. · Conduct regular leadership 1:1s focused on coaching, change management, and team performance. · Provide guidance to managers on developing their sales teams, improving performance, and delivering exceptional client experiences. · Create a high-accountability, high-engagement culture across the Inside Sales organization. Sales Performance & Revenue Growth · Own revenue, pipeline, and productivity metrics for the Outbound Sales organization. · Review performance dashboards to identify performance trends, risks, and opportunities. · Drive operational rigor around forecasting, pipeline management, and quota attainment. · Partner with Sales Operations to refine processes, improve forecasting accuracy, and ensure data integrity. · Champion continuous improvement and introduce initiatives to optimize team and individual performance. Cross-Functional & Executive Collaboration · Serve as the executive-level bridge between Inside Sales and Marketing, Product, Implementation, Revenue Operations, L&D, TA, Finance, and Client Services. · Partner with Marketing on campaign planning, lead strategy, and demand generation performance. · Collaborate with Product and Revenue leadership on product positioning, pricing updates, and field readiness. · Ensure alignment with Implementation and Client Services to maintain a seamless and positive client journey. · Present business updates, insights, and strategic recommendations to senior leadership. Talent Strategy, Culture & Organizational Development · Develop a talent strategy that attracts, hires, and retains top Sales talent at all levels. · Oversee succession planning, leadership development, and career pathing for managers and emerging leaders. · Own culture-building initiatives that reinforce Paylocity’s values and create a positive, inclusive environment. · Lead change management efforts during organizational shifts or strategic transitions. Sales Process Excellence & Enablement · Oversee the adoption and evolution of Paylocity’s sales methodology (“The Paylosophy”). · Partner with L&D and Enablement to ensure onboarding, training, and ongoing development programs meet business needs. · Drive process consistency and operational excellence across all sales teams and managers. · Ensure optimal use of CRM and sales technologies to maximize productivity and insights. Customer & Market Insight · Develop a deep understanding of customer needs, buying behaviors, and competitive dynamics. · Engage with top prospects, strategic accounts, and key partners as executive sponsor when needed. · Use customer and market feedback to inform product, marketing, and sales strategy. Education and Experience: • Bachelor’s degree in Business, Marketing, or related field preferred; advanced degree a plus., • 7–10+ years of progressive experience in B2B sales, with at least 3–5 years leading leaders (managers or larger teams)., • Proven success in managing large Inside Sales teams or multi-layered sales organizations., • Experience scaling sales teams and driving measurable revenue growth., • Deep knowledge of HCM, payroll, HR, and time & attendance solutions strongly preferred, • Demonstrated success in cross-functional leadership and executive-level communication., • Strong analytical and strategic planning skills; ability to use metrics to drive decisions., • High proficiency with CRM and sales technology platforms (e.g., Salesforce). Physical Requirements: • Ability to work in an office or virtual environment for extended periods., • Ability to operate standard office equipment and communicate effectively across multiple modalities(phone, video, in-person)., • Ability to travel to meetings, conferences, and regional team visits as required. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $140,000 - $170,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws Requirements:

Job Description Director of Operations/Plant Manager Rochester, NY At RPI, we are transforming how products are created, produced, and delivered worldwide through a technology-driven, print-on-demand manufacturing platform. Every day, our cloud-based systems power millions of personalized, on-demand products that reach customers with speed, quality, and sustainability. We partner with leading brands, publishers, and creative platforms, including Blurb.com, our consumer-facing self-publishing brand, to bring ideas to life at global scale through a distributed manufacturing network. We are seeking a strategic, hands-on Director of Operations / Plant Manager to lead our Rochester, NY manufacturing facility. Reporting to the Senior Vice President of Global Manufacturing, you will own site performance across safety, quality, delivery, cost, and people. The right leader brings urgency, accountability, and a consistent presence on the production floor. You will lead day-to-day operations, build strong frontline leadership, and deliver results across core KPIs including volume, capacity, quality, safety, and on-time delivery. Success requires someone who thrives in fast-paced environments, leads through change, and brings clarity, energy, and empathy to the work. Duties / Responsibilities Ownership & Floor Presence • "Acts with Ownership" by demonstrating a deep connection with staff through regular, visible engagement on the plant floor-acting as a problem-solver, mentor, and motivator., • Takes personal accountability for achieving operational goals and fostering a culture of ownership among team members., • Meets cost objectives for the operation; achieves productivity targets, minimizes overtime, and monitors discretionary spending. Goal-Oriented Leadership • Demonstrates strong leadership skills to effectively manage teams in achieving organizational objectives., • Sets ambitious yet achievable targets for volume, capacity, quality, and delivery., • Rigorously tracks progress, adapt strategies proactively, and relentlessly pursue continuous improvement and ensure sustainability to meet and beat all performance metrics. Operational Excellence & Problem Solving • Spends significant time on the operations floor addressing issues in real time, removing barriers, and helping teams improve workflows and productivity., • Uses a data-driven approach to identify root causes and implement sustainable solutions., • Establishes and drives standard work adherence. Quality & Service Level Agreements • Ensures quality standards are being met to provide our customers defect-free product., • Meets on-time delivery commitments to our customers. Staff Development & Engagement • Builds, develops, and retains a high-performing team by connecting deeply with staff, understanding their challenges, and fostering a collaborative environment that values their input and growth., • Plans, assigns, and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems. Safety & Culture • Lead safety initiatives with a personal commitment to creating a safe, incident-free workplace., • Promote a positive, proactive safety culture through engagement and open communication. Strategic & Tactical Alignment • Develop and execute manufacturing strategies aligned with business goals., • Lead regular review sessions to ensure KPI targets are met, and strategies are adjusted dynamically based on operational needs. Productivity & Capacity Optimization • Drive efforts to improve cycle times, reduce waste, and leverage lean principles to maximize capacity and throughput without compromising safety or quality., • Establish and maintain staffing plans for operations to meet business objectives. Cross-Functional Collaboration • Partner closely with sales, marketing, engineering, supply chain, HR, and finance to align activities, optimize resource allocation, and meet customer expectations. Benchmark & Innovate • Continuously benchmark against best practices and incorporate innovative approaches to keep the operation at the forefront of the industry. Required Skills/Abilities • Bachelor's Degree in Operations, Business, Engineering, or a related field, MBA a plus, • 8+ years of progressive manufacturing leadership experience, ideally in digital printing, book/card finishing, or high-volume print environments, • Experience in managing P&L responsibilities, • Proven success in leading teams through relocations, transitions, or high-growth phases, • Strong presence on the floor with a hands-on leadership style that inspires trust and action., • Expertise in lean manufacturing, continuous improvement, and KPI-driven operations, • Ability to coach and engage frontline staff while building a leadership pipeline, • Knowledge of OSHA regulations and best practices in workplace safety, • Excellent communication and relationship-building skills across all levels and functions, • Comfortable with data, systems, and metrics to drive effective decision-making Physical Requirements • Ability to lift up to 50 lbs regularly, • Ability to bend, stoop, climb, reach, and balance during routine work, • Ability to stand, sit, and walk throughout the entire shift About RPI RPI Print, headquartered in Seattle, WA, with locations across the U.S. and Europe, is dedicated to helping brands succeed through personalized, on-demand print solutions. With a global network of facilities and partners, we deliver end-to-end, integrated supply chain services that bring digital printing to life at scale and on time. Sustainability is at the core of how we operate. From responsible sourcing to reducing waste across our processes, we're committed to minimizing our environmental impact while delivering high-quality, customized products. More than just print, we're committed to building lasting relationships and delivering exceptional value to our customers! If you believe you're a good fit for this role and share our passion for excellence, we'd love to hear from you!

Job Description Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC. Director of Engineering Location: Hybrid - Rochester, NY About Alpine Software Alpine Software builds mission-critical software that empowers fire and EMS agencies to operate more effectively and serve their communities with excellence. Our flagship platform supports essential fire department operations with a fully integrated suite of mobile and desktop products. Trusted by departments across the country, our software plays a central role in helping public safety agencies streamline administrative workflows, maintain regulatory compliance, and ensure their teams are prepared to respond when it matters most. At Alpine, we are deeply committed to delivering reliable, secure, and innovative technology that supports first responders in their mission to protect lives and property. The Opportunity We are seeking a Director of Engineering to lead the modernization effort to transform our desktop application into a cloud-native, AI-enabled web platform. This is a rare opportunity to help lead the evolution of a proven public safety product into its next generation. You will work closely with an existing team that is currently driving the AI-forward replatforming initiative and eventually own the technical direction of continued modernization and development. This role will be critical in ensuring a smooth knowledge transfer, long-term architectural ownership, and continued innovation within our team. This position is ideal for a leader who enjoys building, mentoring, and driving meaningful technical transformation, especially in environments adopting AI-assisted engineering practices. What You'll Do Lead the Web Modernization Strategy • Partner with the modernization team to replatform our software to a cloud-native web architecture., • Guide the transition of long-term technical ownership into Alpine's engineering team., • Establish scalable architecture, standards, and engineering governance., • Define technical prioritization and outline best practices. Be a Hands-On Technical Leader • Contribute directly to backend and frontend development., • Lead architecture discussions and perform high-quality code reviews., • Mentor and develop mid- and junior-level engineers, helping manage a team of up to 4 direct reports across the strategic side of our business., • Serve as the primary technical escalation point within the business unit. Drive AI-Assisted Development Practices • Champion and institutionalize AI-assisted development workflows., • Work within an agentic AI modernization model to accelerate legacy transformation., • Ensure the team is comfortable and effective using modern AI coding tools and automation practices., • Help establish safe, scalable, and measurable AI integration into the SDLC. Build Modern Engineering Discipline • Implement strong CI/CD and DevSecOps practices., • Ensure secure, scalable, observable systems in Azure., • Improve delivery predictability, engineering velocity, and quality standards.Technology Stack Backend: C# / .NET, Microsoft Azure, SQL Server or PostgreSQL Frontend: React, TypeScript, Next.js Infrastructure & DevOps: CI/CD pipelines (e.g., GitHub Actions), Infrastructure as Code, Containerization (Docker/Kubernetes preferred) What We're Looking For • 8+ years of progressive software engineering experience., • 3+ years in a senior technical leadership role (Director, Principal, Manager, Staff+)., • Strong hands-on experience with C# / .NET, Azure cloud architecture, React / TypeScript, and SQL Server or PostgreSQL., • Experience modernizing or replatforming complex legacy systems., • Comfort working in AI-assisted development environments (e.g., Copilot, agent-based workflows, automated code generation, LLM-integrated tooling)., • Experience mentoring engineers and leading delivery execution., • Strong communication and collaboration skills.Nice to Have, • Experience rewriting legacy desktop applications (Delphi or Titanium SDK)., • Familiarity with fire, EMS, or public safety software., • Experience building or operating multi-tenant SaaS systems., • Experience working in fast-paced or startup-like environments., • Experience managing distributed teams in various locations.Why Join Alpine Software?, • Lead a high-impact modernization initiative., • Shape long-term technical ownership of a mission-critical platform., • Build software that directly supports first responders., • Work at the intersection of public safety and AI-forward development., • Help define how AI-assisted engineering transforms legacy enterprise software., • Join a passionate, energetic team dedicated to meaningful work. This position is for an existing vacancy Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Recruitment NoticeBanyan Software may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: • Verify that all communications from our recruiting team come from an @banyansoftware.com email address., • Remember, employers will never request payment or banking information during the hiring process., • If you receive a suspicious message, do not respond — instead, forward it to careers@banyansoftware.com and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant.

Job DescriptionDescription: About WeTheHobby WeTheHobby is a fast-growing sports entertainment company bringing fans together through live-streamed breaks, eCommerce, and real-time community experiences. Headquartered in Rochester, NY, we’re building platforms that connect collectors and fans worldwide. We value creativity, innovation, and collaboration—and we’re looking for leaders who want to shape the future of sports entertainment technology. The Role We’re seeking a Software Engineering Manager to lead our development team and drive the technical direction of our platforms. In this role, you’ll focus on managing people, shaping architecture, and ensuring delivery. You will not be coding day-to-day, but you will guide technical strategy, review design decisions, and make sure the engineering team is building scalable, reliable systems. This is a high-visibility role with responsibility for both engineering outcomes and team growth. What You’ll Do • Lead & Mentor – Manage, coach, and support a team of software engineers, helping them grow both technically and professionally, • Architectural Oversight – Set high-level technical direction, review system designs, and ensure scalability, performance, and reliability, • Code Quality – Review code at a design/architecture level to ensure alignment with standards (without direct coding responsibilities), • Drive Delivery – Oversee execution of projects and ensure timely delivery of backend and frontend initiatives, • Foster Collaboration – Partner with product, design, and business stakeholders to align engineering output with company goals, • Ensure Best Practices – Champion agile workflows, CI/CD pipelines, automated testing, and security standards, • Recruit & Grow – Help attract, hire, and retain top engineering talent as the team expands Requirements: What We’re Looking For Must-Haves • 7+ years of professional software engineering experience, with at least 2+ years in an engineering management role, • Strong technical foundation in backend systems architecture (preferably .NET), • Proven experience leading teams and making architectural decisions, • Familiarity with cloud platforms (AWS or similar) and modern software development practices, • Excellent communication skills with the ability to bridge technical and business contexts Nice-to-Haves • Experience managing teams building real-time, event-driven, or streaming platforms, • Familiarity with eCommerce, payments, or large-scale transactional systems, • Previous experience scaling teams from small to mid-sized organizations, • Interest in sports, collectibles, or fan-driven communities. In accordance with applicable Federal and State laws, the anticipated annual salary range for this position based upon location in Rochester, NY and experience is $130,000 - $150,000 annually. To comply with Federal law, WeTheHobby participates in E-Verify. All newly-hired employees are verified through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to confirm their identity and employment eligibility.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. As part of the Sales & Marketing team, you’ll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you’ll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities. Position Overview The Outbound Growth Account Executive is responsible for prospecting, developing, and closing new sales agreements for companies with up to 50 employees. The Outbound Growth Account Executives at Paylocity works in office in a fast-paced business environment that is highly competitive and quota-driven. The best Outbound Growth Account Executives are hunters and field warriors, capable of creating their own activity in the field to drive revenue. A strong predictor of success for an Account Executive, is someone who incorporates a consultative approach to their sales technique, has exceptional prospecting skills, and can execute a consistent sales process. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Execute the full sales process with every assigned lead. · Conduct virtual product demonstrations showcasing the full Paylocity technology stack. · Determine prospective clients’ HR and payroll needs and present tailored solutions. · Prepare and deliver proposals and maintain timely follow-up throughout the sales cycle. · Generate new business through outbound efforts including telemarketing, referrals, networking, and personal/professional contacts. · Build and maintain relationships with partners and other referral sources. · Organize, complete, and obtain required documentation for conversion from prior payroll providers to Paylocity. · Partner cross-functionally with internal teams to ensure smooth client transitions. · Maintain accurate activity, forecast, and pipeline reports as requested. · Stay current on HCM trends, product knowledge, and industry changes. · Attend weekly meetings and trainings on site. · Meet or exceed monthly, quarterly, and annual sales quotas. Other duties as assigned. Education and Experience • High school diploma or equivalent required; bachelor’s degree or military service preferred., • 1–2 years of proven success in a sales role., • Experience with CRM systems (e.g., Salesforce, Microsoft Dynamics)., • Strong written, verbal, and virtual presentation skills., • Ability to thrive in a competitive, high-activity sales environment., • Strong organizational and time management skills., • Critical thinking and sound decision-making skills, especially when handling objections or unexpected situations., • Ability to manage administrative components of the sales cycle (documentation, file management, contract coordination)., • Customer service orientation and ability to build strong internal and external partnerships., • Proficiency with MS Office applications and general internet usage., • Must report to an approved Paylocity location., • Willingness and ability to travel within assigned territory as needed. Physical Requirements • Ability to sit, stand, walk, and interact in an office or virtual environment., • Ability to operate standard office equipment and use a computer for extended periods., • Manual dexterity for keyboard use and handling small objects., • Sensory ability to see, hear, and communicate clearly., • Mental focus for reading, writing, analysis, and complex decision-making., • Ability to travel via car, plane, or other transportation as required. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $50,000 - $80,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applications and applicable data protection laws Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Manager Retirement Services Ops provides leadership to the Retirement Services team that supports the day-to-day execution of implementation and ongoing service activities for retirement plan clients. This role provides direction and guidance for a team responsible for plan setup, administration, participant support, and operational processing. The Manager partners closely with internal teams to resolve issues, support client escalations, and ensure a high-quality service experience. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Lead and manage the team providing direction and guidance on client interactions and issue resolution to ensure excellence in delivery and productivity., • Oversee workloads, assign tasks, and ensure timely and accurate completion of retirement plan setup, processing, and participant support activities., • Develop and implement key performance metrics for team and individuals while creating a system of accountability to hold team members accountable for metric performance., • Serve as a first-level escalation point for client and participant issues; support resolution and partner with leadership as needed., • Manage the onboarding and training for new team members and reinforcing best practices, procedures, and quality standards., • Partner with cross-functional partners to streamline workflows, troubleshoot issues, and ensure processes and tools are in place to best support clients and the team., • Drive continuous improvement efforts by identifying recurring issues and recommending solutions., • Support team communication, feedback loops, and the adoption of new tools, processes, or system enhancements., • Model strong client service behaviors and help foster a positive, collaborative team culture. Education and Experience • Bachelor’s degree required, • 2+ years of people leadership experience required (team lead, mentor, senior specialist, or similar)., • Experience with retirement services (401(k), 403(b), qualified plans, etc.) preferred. [BB1] [KS2], • Familiarity with ERISA, IRS, and DOL requirements is a plus., • Experience supporting plan implementation and/or plan administration strongly preferred., • Strong communication, problem-solving, and client service skills required., • Physical requirements, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $92,300 - $131,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: The Support Specialist I plays a pivotal role within our organization, acting as the front-line support and dedicated resource for employees of Paylocity's Spending Accounts and COBRA clients. In this role, you will receive, prioritize, document, and actively resolve client requests from an inbound call center (and/or email) queue, ensuring the highest level of customer satisfaction. As a Support Specialist I, you will provide support for client employee Spending Account and COBRA participants, answering questions about their accounts, plans, processes, platform navigation/usage, etc. This position requires a combination of technical expertise, strong customer service skills, and the ability to apply critical thinking to troubleshoot and resolve client inquiries. Responsibilities: The primary duties of the Support Specialist include, but are not limited to: • Provides support to client employees with inquiries about their spending accounts, COBRA services/coverage and/or systems access/functions/navigation tied to these topics, • Establishes intra- and interdepartmental relationships to prioritize needs, communicate status and timing expectations., • Determines the scope of customer requirements to support responding to inbound inquiries regarding Spending Accounts and COBRA; Utilize critical thinking and problem-solving skills to troubleshoot and resolve questions, striving for prompt and accurate solutions., • Achieves objectives by gathering pertinent data, identifying and evaluating options, recommending and executing a course of action, • Demonstrate strong ownership of cases; ensure prompt resolution and minimizing aging cases or open items., • Maintain high inbound call availability to support customers, • Gather pertinent data, identify options, and recommend courses of action to achieve customer objectives., • Contribute to resolving challenging cases through effective de-escalation and problem-solving techniques., • Demonstrate strong ownership and follow-through of cases, ensuring prompt resolution and minimizing aging cases or open items., • Customer Service Excellence: Demonstrate exceptional customer service skills in all interactions with clients (verbal and written), ensuring their needs are met to their satisfaction., • Supports key back-office/compliance items such as HSA account Identity Verification Requirements: • Bachelor's Degree, • 1+ years demonstrated Client/Customer Service experience., • Intermediate computer skills with the ability to utilize multiple resources while in tandem advising live on calls., • Familiarity and comfort with web-based applications, • Intermediate experience with Microsoft Office, especially Microsoft Excel., • Basic project management abilities specifically related to managing high volume client requests and solutions., • Willingness to work overtime as needed, particularly during the Fall/Winter open enrollment season. Preferred Skills: • Call Center Experience, • Bi-lingual Fluency Spanish and English, • Healthcare and welfare benefits concepts, • Demonstrated High-Volume Customer/Client first call resolution Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $20 - $25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships. Location: Rochester, NY Compensation: $25.00/hour Reports To: Client Services Team Lead Schedule: In Office Monday - Friday, 9:00am - 6:00pm (EST) Primary Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • Continued Learning – Dedicated to personal and professional growth, stay current by completing educational courses and assigned training within designated timeframes. Expectations • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Guidance – Provide clients with guidance on HR and Payroll best practices, software change management, and alignment with Paylocity products. Education and Experience Required • Bachelor’s degree, • Proficiency in Microsoft Office suite, • Strong written communication skills for business correspondence., • Strong team player with attention to detail, • Self-starter with the ability to handle multiple projects at once., • Essential skills: Analytical thinking, problem-solving, time management, communication, and decision-making. Preferred • CPP, FPC, APA, and/or SHRM-CP certified, • Experience in customer service or previous client interfacing role, • Experience in payroll and/or call center environment Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay rate for this position is $25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Pittsford, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Lead Client Services Ops provides operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as the day-to-day performance of their jobs. The Lead works with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Client Services Expectations • Dependability/Follow-up: Timely responsiveness & proactive follow-up, • Problem solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitative information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance: Provide clients guidance on HR and Payroll best practices, organizational change management, and Paylocity product fit, • Implement and optimize products: Ability to implement ancillary products and optimize the primary HCM set up, • Influence: Ability to influence outcomes with primary decision makers, negotiate contracts, and provide insight into HR industry best practices Team Lead Responsibilities • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements., • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one one-on-one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Workload Coordination & Assessment: Continually schedules, monitors and adjusts workload across the team to ensure priorities are met and availability and responsiveness goals are achieved. Considers client need with Account Manager capability and capacity and aligns clients with the intent to provide the most consistent positive client interactions. Coordinate cross team communication and resources for maximum team effectiveness, taking advantage of opportunities to create efficiencies. Requirements • Bachelor’s Degree, • 2 years of payroll and/or call center experience, • Successful experience in handling escalations and at-risk client retention efforts, • Project management experience, • Proficient in Microsoft Outlook, Word, Excel, • Operations experience Preferred Requirements • 1+ years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits and/or HR administration, • Ability to present HR Data effectively Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $59,600 - $85,100/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Pittsford, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Lead Client Services Ops provides operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as the day-to-day performance of their jobs. The Lead works with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Client Services Expectations • Dependability/Follow-up: Timely responsiveness & proactive follow-up, • Problem solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitative information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance: Provide clients guidance on HR and Payroll best practices, organizational change management, and Paylocity product fit, • Implement and optimize products: Ability to implement ancillary products and optimize the primary HCM set up, • Influence: Ability to influence outcomes with primary decision makers, negotiate contracts, and provide insight into HR industry best practices Team Lead Responsibilities • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements., • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one one-on-one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Workload Coordination & Assessment: Continually schedules, monitors and adjusts workload across the team to ensure priorities are met and availability and responsiveness goals are achieved. Considers client need with Account Manager capability and capacity and aligns clients with the intent to provide the most consistent positive client interactions. Coordinate cross team communication and resources for maximum team effectiveness, taking advantage of opportunities to create efficiencies. Requirements • Bachelor’s Degree and/or equivalent experience in a client-facing role., • 2 years of payroll and/or call center experience, • Successful experience in handling escalations and at-risk client retention efforts, • Project management experience, • Proficient in Microsoft Outlook, Word, Excel, • Operations experience Preferred Requirements • 1+ years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits and/or HR administration, • Ability to present HR Data effectively Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $59,600 - $85,100/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This Lead Client Services Ops role will support the Paylocity for Finance Team. In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The purpose of the Team Lead is to provide operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Team Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as day-to-day performance of their jobs. The Team Lead will work with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CLIENT SERVICE EXPECTATIONS • Dependability/ Follow Up: Timely responsiveness & proactive follow up, • Problem Solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitate information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance – Provide clients guidance on HR and Payroll best practices, organizational change management and Paylocity product fit, • Implement and optimize products – ability to implement ancillary products and optimize primary HCM set up, • Influence: Ability to influence outcomes with primary decision makers, negotiate contracts and provide insight into HR industry best practices TEAM LEAD RESPONSIBILITIES • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements. • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one on one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Workload Coordination & Assessment: Continually schedules, monitors and adjusts workload across the team to ensure priorities are met and availability and responsiveness goals are achieved. Considers client need with Account Manager capability and capacity and aligns clients with the intent to provide the most consistent positive client interactions. Coordinate cross team communication and resources for maximum team effectiveness, taking advantage of opportunities to create efficiencies. Education and Experience Required • Bachelor’s Degree required, • 2 years payroll, finance, or spend management with client services or support experience, • Successful experience in escalations and at risk client retention efforts, • Project Management experience, • Proficient in SQL, MS Access or Excel, • Operations experience Preferred • 1 + years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits, HR administrator, and/or Finance/Spend Management, • Ability to present HR Data effectively Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $53,600 - $85,100/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Protecting What Matters. Powering the Future of Naval Technology. Your work here has global impact. From developing sonar and radar systems to advancing unmanned and undersea platforms, our technologies empower the U.S. Navy and allied forces to operate in some of the world's most complex environments. As the maritime and underwater battlespace evolves, we continue to push boundaries-driven by innovation, accountability, and a shared commitment to excellence. Join us as we shape the future of naval warfare-safeguarding the seas and strengthening navies worldwide. Nationality Requirements Due to the nature of the programs we support, certain roles may require candidates to meet U.S. nationality requirements and be eligible to obtain a security clearance. Position Summary As a Material Program Manager, you will manage all material activities needed to meet program requirements and ensures a strong link within and between various materials functions, including Sourcing, Program Management, Engineering, Operations Program Management and Planning. The MPM will be responsible for the development, coordination and execution of program material strategies, and revenue objectives. In this role, you have the opportunity to lead the front end of the business planning activities including early material management involvement and early supplier involvement, partnering with program, engineering, and operations leadership. Job Description Roles and Responsibilities • Developing and execute material program plans, subcontract management plans (together with Supply Chain), • Balancing strategic thinking with tactical application of strategies to programs, • Working closely with Engineering, Quality and Operations to create a schedule for projects based on Material Requirements Planning (MRP)., • Developing and leading Planning related proposal activities including task descriptions and bases of estimates, • In conjunction with engineering, you will develop accurate Bill of Materials (BOM's) from the technical baseline within a few days of proposal kick off, control changes in the BOM during the proposal process and promptly flow any changes to material estimating and develop a strategy to get representative costs., • Partnering with Product Management to navigate obsolescence, long lead and last time buy material situations to ensure program schedules are met., • Actively engaging in proposals, • Managing material actual cost vs should cost, • Executing make/buy/where process, • Developing and execute risk/opportunity plans to meet program objectives., • Collaborating with supply chain functions for support as needed., • Developing and Monitoring performance metrics and proactively acts to address program and functional issues., • Earned Value Management and Financial management skills, including Material EAC's and Material Forecasting Basic Qualification • Experience working in the DoD Aerospace & Defense industry, • Ability to get a Secret Security Clearance at time of hire Preferred Qualification • ASCM CPIM or CSCP experience, • Strong Planning experience, • Proficient in ERP/MRP business systems, • Microsoft Project experience, • Experience managing to a budget, • Experience providing inputs into or reviewing EACs, • Experience collaborating with the Subcontract Administrator to review statements of work (SOW) that are complete and conform to program requirements, • Experience in electronics/aerospace hardware applications as well as knowledge of operational and manufacturing processes (assembly, integration, and test), • Experience converting business area and customer requirements into executable strategies, • Experience leading in an Integrated Program Team (IPT) environment, • Knowledge of US Government acquisition laws and regulations (FAR/DFARS) Education/Experience: • Bachelor's degree in Supply Chain, Business, Engineering or in a related field, or equivalent work experience, • Minimum of 6 years of combined work experience (can include Graduate school experience) in functional areas of Planning, Supply Chain, Finance, Operations (including Production Control), or Project Management #LI-KP1 #LI-Onsite Expected Compensation: The expected compensation range for this role is $121,888.00 - $152,360.00. Please note this represents the expected range. Ultra Maritime considers multiple factors when determining final compensation, including the scope and responsibilities of the role, a candidate's relevant experience and education, certifications and training, as well as current business and market conditions. What Ultra Maritime Offers You At Ultra Maritime, we invest in our employees and their well-being: • Climate controlled, well-lit and clean work environment!, • Work/life balance that includes up to 140 hours PTO for first year, • 8 Paid Holidays, with 3 floating holidays, • 401k Plan with Company Match, • Educational Assistance Program (Tuition Reimbursement), • Wellness Program and incentives, • Company HSA contributions, • Insurance Benefits that start 1st of the month following hire, • Eligibility in Company Performance-based bonuses annually, • Additional Employee Discounts and Perks Company-Paid Benefits: • $75 monthly student loan repayment program, • Basic Life Insurance, • Basic Accidental Death and Dismemberment (AD&D) Insurance, • Short Term Disability, • Long Term Disability, • Employee Assistance Program (EAP) Voluntary Employee-Paid Benefits: • Medical and Prescription insurance, • Dental insurance, • Vision insurance, • Supplemental Life Insurance Plans, • Supplemental AD&D insurance for Employee and Family, • Accident Plan, • Critical Illness Plan, • Hospital Indemnity Plan, • Pet Insurance, • Identity Theft Reasonable accommodation statement: if you need an accommodation for any part of the application process, please email _ Equal Opportunity Employer Ultra Maritime is an Equal Opportunity Employer. We are committed to providing a workplace that is fair, respectful, and inclusive, and we make employment decisions based on qualifications, merit, and business needs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, ancestry, ethnicity, marital status, disability, genetic information, protected veteran status, citizenship status, or any other status protected by applicable federal, state, or local law. As a U.S. defense contractor, Ultra Maritime maintains strict standards related to integrity, compliance, and security. We operate a drug-free workplace and, where permitted by law, may conduct pre-employment background checks and substance-abuse screening based on role requirements. Company: Ultra Maritime #MAR

Job DescriptionCompany Description Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities • Provide customer support for designated equipment, • Answer client questions in a professional manner, • Accept and deliver all service calls assigned within the established service level agreement for each client, • Meet established customer service satisfaction criteria as outlined in established guidelines and policies, • Complete all administrative tasks associated with each call as documented in established policies and guidelines, • Complete real-time reporting of all calls as documented in established policies and guidelines, • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client, • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements, • Report all activity in an accurate and timely manner, • Understand all Safety policies and guidelines and work within the guidelines of policies daily, • Additional requirements may exist if offer of employment is extended, • Other duties may be assigned to meet business needs Qualifications Education and Experience: • Typically requires technical school certification or equivalent and 0-2 years of relevant experience, • Previous customer service experience is a plus Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management, • Knowledge of relevant software and hardware, • Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: • Ability to communicate regarding technical issues with clients, • Ability to drive to client locations, • Ability to drive long distances, and occasional overnight assignments within other geographies, • Ability to lift and or move various computer equipment up to 50 lbs, • Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: HR Edge Team Lead is responsible for leading a team of HRAM who service our Mid-market Clients. This is done by helping them elevate their HR practices through providing professional HR guidance, identifying technical expertise support for the Client from the Client Service team, and introducing new products/services to the Client that may help with the management of the employee life cycle. This team is responsible for making recommendations to Clients regarding benefits, compensation, employee relations, recruitment, training and development, and information systems. Reports to HR Client Manager. Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Provides leadership to the HR Edge Service Team by creating and maintaining collaborative teams focused on effective, high quality client service., • Respond timely and accurately to escalated or complex Client inquiries and process requests, according to established standards with attention to style, tone, and manner of communication. Client requests are received and monitored through the automated phone system and email., • Serves a vital role in coaching the team and being the escalation point for complex incidents., • Analyze reports and data daily. Report out to leadership team on team metrics and recommend improvements including changes in process, additional training for staff, etc. where needed., • Manage workflow and projects of HR Edge Team, • Provide training, coaching and direction to the team; lead performance discussions., • Maintain staff schedules and time off requests. Ensures appropriate coverage to service the client., • Communicates important information on new/updated processes and procedures to staff., • Conduct analysis of issues that are escalated to determine knowledge gaps and training needs, • Monitors for productivity and quality client service., • Develop appropriate recommendations and advice for Clients regarding employee relations, disciplinary action, operations, and performance matters., • Provide ongoing Client support with the use of diagnostic skills to identify root cause of Client issues, develop solutions and recommend appropriate action to prevent recurrence of problem., • Assists Clients with resolution of employee issues pertaining to leaves of absence, workers' compensation, and disability accommodations., • Promotes Paylocity products and services to fulfill ongoing Client requests., • Acts as liaison with Paylocity support teams to facilitate resolution of Client issues regarding payroll and human resources products., • Builds strong Client relationships and provides quality service in an effort to retain Client base., • Maintains knowledge of trends and changes in Human Resources legislation, and conveys local, state, and federal laws to Clients to maintain compliance., • Performs other duties and projects as needed by the Client Service leadership team. Education & Experience: • Bachelor’s degree with a focus on Human Resources, Business Administration/Management, or related field required, • Minimum of 5 years of progressive HR Generalist experience dealing with a broad range of HR related topics, • Minimum of 2 years of Leadership experience required OR a combination of HR and leadership experience, • In lieu of the above experience requirements, 2+ years of internal Paylocity experience combined with 2+ years of previous HR and/or leadership experience, will be considered, • PHR or SHRM-CP certification preferred, • Proficiency with Microsoft Office Programs, • Advanced problem-solving and analytical skills, • Excellent communication and relationship building skills, • Experience in Shared Services call center environment is preferred, • Experience working with Paylocity products and/or HCM system a plus Physical Requirements: • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $59,600 - $95,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job DescriptionMultiple Opportunities Available from NO-experience to YEARS Benefits/Perks: • Paid apprenticeship & tutoring for licensing*, • Flexible work schedule, • Paid vacation/holidays*, • Incentive-based pay and bonuses*, • Advancement opportunities, • Uniforms, • Company-provided vehicle (work truck), • Company-provided equipment, • Professional development opportunities*Varies by Franchise Location Company Overview: Mr. Rooter Plumbings proven systems make it easy for our plumbers to achieve their goals, whether financial, professional and/or personal. Mr. Rooter implements our Code of Values of Respect, Integrity, and Customer Focus while having Fun in the Process, making it a place you will be proud to work for. If you are looking to take your career to the next level, you have the desire to learn a system that helps you become the best in the industry, and you have the grit and persistence to make things happen, we want you! Specific Responsibilities: • Install, maintain, and repair existing equipment, • Determine condition of plumbing equipment, troubleshoot malfunctions, and determine needed repairs, • Identify materials and quantities needed for new and repair projects, • Evaluate customer requests, provide estimates, and price projects, • Follow established service system processes and procedures, • Operate with safety as a primary concern for self and customerJob Requirements: You will be asked to perform plumbing service, repair, installation, and maintenance services for residential, small business, and commercial customers. • Physically able to perform duties of a plumber, • Proficiency to navigate tablet-based technology, • Professional appearance and personality, • Positive attitude with a desire to learn with the best, • Team player who can work independentlyDesired Experience: High school diploma or general education degree (GED) and a minimum of one year work experience and/or training: or equivalent combination of education and experience Theres a reason Mr. Rooter Plumbing has been around since 1968 were the best of the best. Work with Mr. Rooter Plumbing and youll have access to the latest technology and top-of-the-line equipment, all so you can tackle the toughest jobs faster. Behind the colorful uniforms and branded vans are pros who get the job done right the first time. Ready to step up? With hundreds of locations worldwide, each is independently owned and operated. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process!

Job Description About Arnold Magnetic Technologies Arnold Magnetic Technologies is a global leader in the engineering and manufacturing of high-performance permanent magnets, magnetic assemblies, precision thin metals, and engineered materials. With more than 130 years of innovation, Arnold serves industries including aerospace, defense, medical, energy, and automotive. Arnold partners with customers worldwide to deliver mission-critical solutions that enable advanced technologies and drive progress. Position Summary Arnold Magnetic Technologies is seeking an IT Service Desk Supervisor to support and oversee day-to-day end-user IT support operations. Reporting to the IT Infrastructure Manager, this role is responsible for actively managing and resolving service desk tickets while supervising three remote service desk technicians. This is a hands-on operational role with a strong focus on ticket management, troubleshooting, and end-user support. The supervisor will personally handle a significant portion of incoming incidents and requests for local users while coordinating process standardization, workload distribution, escalation, and service quality across the global service desk team. The IT Service Desk Supervisor ensures timely ticket resolution, maintains service levels, supports continuous improvement of support processes, and serves as the primary escalation point for complex end-user issues. The role is based in Rochester, NY, and includes direct on-site end-user support responsibilities in addition to managing remote support resources. Key Responsibilities Service Desk Ticket Management • Actively monitor, triage, and resolve incoming service desk tickets, ensuring timely response and resolution., • Provide hands-on troubleshooting and support for hardware, software, network access, and enterprise applications., • Ensure all tickets are properly categorized, prioritized, documented, and closed according to established procedures., • Maintain ownership of tickets through resolution, ensuring consistent communication and updates to end users., • Identify recurring issues and escalate systemic problems to the appropriate infrastructure or application teams., • Ensure adherence to defined service level expectations for response and resolution times., • Manage ticket backlog to maintain service levels and minimize aging tickets. Service Desk Supervision • Supervise three remote service desk technicians located in the United States and the United Kingdom, ensuring effective daily operations and balanced workload distribution., • Provide day-to-day guidance, coordination, and oversight of remote support staff., • Work closely with the IT Infrastructure Manager to define, develop and implement key performance indicators (KPIs) for the global team and to establish targets for continuous improvement., • Review ticket activity and service quality to ensure consistent support standards., • Conduct regular check-ins, coaching, and performance feedback for remote team members., • Assist with scheduling, workload prioritization, and escalation management., • Ensure remote technicians follow established documentation, ticketing, and escalation procedures., • Lead global service desk team in the implementation & documentation of standard processes and procedures, in collaboration with the IT Infrastructure Manager. End-User Technical Support • Provide direct technical support to end users at the Rochester location and remotely for other company sites., • Support and troubleshoot:, • Windows desktop and laptop systems, • Microsoft 365 and common enterprise applications, • Network connectivity and VPN access, • Printers and peripheral devices, • Mobile devices and endpoint security tools, • Install, configure, and maintain user hardware and software., • Assist with workstation deployments, hardware replacements, and new employee onboarding., • Provide support for conference room technology and collaboration tools. Escalation & Issue Resolution • Serve as the primary escalation point for complex or high-impact service desk incidents., • Work closely with infrastructure, security, and application teams to resolve escalated issues., • Ensure timely follow-through and communication on escalated problems., • Assist with root-cause analysis for recurring incidents. Service Desk Process & Documentation • Maintain accurate documentation for troubleshooting procedures, standard operating procedures, and support workflows., • Contribute to development and maintenance of a service desk knowledge base., • Ensure tickets include proper documentation to support knowledge sharing and future resolution., • Promote consistent use of service desk tools and processes across the team. Service Quality & Continuous Improvement • Monitor service desk metrics such as:, • Ticket volume, • Response time, • Resolution time, • Backlog aging, • First contact resolution, • Identify opportunities to improve support efficiency and user experience., • Recommend improvements to ticket routing, workflows, and support processes., • Assist in implementing automation, knowledge articles, and self-service capabilities to reduce ticket volume. Collaboration & Communication • Communicate clearly with users regarding ticket status, resolutions, and expected timelines., • Coordinate with IT Infrastructure, Security, and Applications teams to ensure smooth escalation and resolution., • Support the IT Infrastructure Manager in maintaining consistent service desk operations and performance., • Provide input on service desk improvements, tools, and support strategies. Qualifications Required • Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience., • 3–6 years of experience providing IT service desk or end-user technical support., • Experience working in a ticket-driven IT support environment., • Prior experience coordinating or supervising small technical teams., • Strong hands-on troubleshooting experience with Windows systems and enterprise software., • Experience with ITSM or ticketing platforms such as ServiceNow, Freshservice, or Jira Service Management., • Strong problem-solving and diagnostic skills., • Excellent written and verbal communication skills., • Ability to prioritize multiple support requests in a fast-paced environment., • U.S. Citizenship required due to access to export-controlled technology and data under ITAR, EAR, and FCI/CUI regulations. Preferred • Experience supporting manufacturing or industrial environments., • Familiarity with ITIL service management concepts., • Experience supporting users across multiple locations., • Experience documenting knowledge base articles and support procedures. Working Conditions • Full-time, Monday–Friday., • Office-based role in Rochester, NY, with regular hands-on support responsibilities., • Occasional after-hours support may be required to address critical incidents., • Occasional travel to other company sites may be required., • May require entering manufacturing areas where PPE such as safety shoes and eye protection must be worn., • The employee may occasionally be required to lift and/or move up to 50 pounds., • May occasionally require the use of ladders or lifts; all use must follow established safety procedures and required training. #CORP #LI-Onsite Arnold Magnetic Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.