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Role Overview: The i2CAT Foundation in Barcelona is seeking high-potential postdoctoral candidates to co-develop competitive proposals for the 2026 MSCA Postdoctoral Fellowships. As a premier European hub for applied research, our center focuses on generating social and economic impact in the sectors of Telecommunications (6G), Cybersecurity, Connected Mobility, and GovTech. Scientific Director Dr. Xavier Costa and Dr. Josep Escrig will serve as the supervisors for this fellowship to oversee the researcher's scientific progress and professional integration. Fellows will gain access to state-of-the-art facilities, including Europe's first 6G space laboratory, and receive dedicated proposal-writing support from our European Project Officers. The following research pillars represent the directions we consider most promising for the evolution of autonomous digital workers. These are intended as a strategic starting point; candidates are not required to address all of them and are highly encouraged to propose variations or entirely new research directions that align with their specific expertise and vision for the future of Agentic AI. Research Pillar I:Multi-Agentic AI through Continual Learning and LLM Adaptation This pillar investigates how LLM-powered and new generations of agents can move beyond "frozen" pre-trained weights to become truly adaptive lifelong learners. You will explore Just-In-Time Reinforcement Learning (JitRL), a breakthrough approach that modulates a model's frozen prior toward an optimal posterior without expensive gradient updates or catastrophic forgetting . By leveraging non-parametric memory and adjusting action logits through the , agents can learn from live environmental feedback in real-time . Research will utilize state-of-the-art benchmarks like MEAL (Multi-agent Environments for Adaptive Learning) to ensure these adaptive agents maintain stable cooperation even as their surroundings and roles evolve . Research Pillar II: Quantum Multi-Agentic AI and Entanglement-Based Coordination Scaling multi-agent swarms currently faces a "communication wall" where message overhead grows quadratically with each new agent . This research line aims to shatter that wall by using Quantum Entanglement as a shared substrate for coordination, effectively bypassing the need for explicit message-passing . Through Entangled Quantum Multi-Agent Reinforcement Learning (eQMARL), you will design agents whose cognitive states are physically correlated, allowing for instantaneous state alignment upon quantum measurement . This framework enables constructive interference of compatible plans while incompatible ones are canceled out, allowing massive drone swarms or 6G network slices to synchronize with zero latency . Pillar III: Social Multi-Agentic AI and Cross-Stakeholder Trust This pillar explores the social intelligence required for Multi-Agentic AI systems where independent agents, belonging to different companies or stakeholders, must collaborate despite having different interests. You will investigate mechanisms for Indirect Reciprocity and Reputation Systems, allowing "digital strangers" to build trust and find human-like "win-win" collaborations in decentralized environments. By integrating mathematical Game Theory and negotiation mechanisms, you will develop protocols that lead agents toward a stable Nash Equilibrium, ensuring fair and efficient outcomes in complex environments such as GovTech participation platforms or multi-provider 6G network slices. By joining us, you can expect: • We practice a 4-1 hybrid model (4 days remotely, 1 day at the office) to balance face-to-face collaboration with deep-focus remote work. We embrace a hybrid model, but we truly encourage our team to soak up the in-office experience. There's a unique energy and collaboration in our new space that you simply can't replicate through a screen., • Enjoy core hours flexibility: as long as you're online for our team syncs between 10:00 and 15:00, you can design the rest of your day to fit your rhythm., • Early-Finish Fridays: We believe in a long weekend. Every Friday throughout the year is an intensive 6.5-hour workday, so you can kick off your personal time by mid-afternoon., • Intensive summer schedule: To help you enjoy the sun and balance family life during school holidays, we switch to a 7-hour workday from June 22nd to September 4th., • You get 27 paid vacation days per year, well above the legal minimum, giving you over five full weeks to recharge whenever you need them. You are asked to enjoy at least 12 vacation days during summer., • We will work so that you have a career plan to promote your growth and development. Application Details and Deadlines i2CAT provides a premier environment for researchers holding a PhD with up to 8 years of experience who meet the MSCA mobility rules. • Supervisors: Dr. Josep Escrig and Dr. Xavier Costa, • Mobility Rule: Candidates must not have resided or carried out their main activity in Spain for more than 12 months in the 36 months (1 year of the last 3 years) immediately before the call deadline., • Key Dates: Call opens April 9, 2026; Deadline September 9, 2026., • Contact: Interested candidates are invited to contact josep.escrig@i2cat.net and talent@i2cat.net with a CV and a brief research interest statement to begin co-developing a competitive proposal. Requirements: MUST HAVE: • PhD degree at the time of application., • Compliance with the MSCA mobility rule: candidates must not have resided or carried out their main activity in Spain for more than 12 months during the 36 months immediately before the call deadline., • Relevant scientific publications in Artificial Intelligence or related areas., • Previous participation in research projects at national, European, or international level. NICE TO HAVE: • PhD in Artificial Intelligence or a closely related field., • Strong publication record in Artificial Intelligence., • Publications in Agentic AI, Multi-Agent Systems, LLM-based agents, autonomous agents, or related topics., • Previous experience leading or coordinating research activities, work packages, or research projects.

Job Description 1. Establishing an Overseas Customer Service Training System • Responsible for establishing the training system for the company's outsourced agency's European 800 Call Center, balancing domestic management standards with overseas localization. Independently develop specialized courses on vehicle models, brand highlights, and scenario-based services, taking into account the company's new car launch schedule and European user needs., • Responsible for the full-cycle training planning of outsourced agency personnel, including teaching methods, empowerment, and training outcome acceptance, continuously improving the team's service professionalism., • Build and iterate the overseas customer service FAQ knowledge base and standardized response script system from the customer's perspective. 1. Overseas Customer Service QC Quality Inspection and Compliance Control • Establish European call center quality inspection standards and SLA compliance system, implement weekly/bi-weekly routine quality inspections, and standardize agent service processes, response scripts, and timeliness standards through audio recording spot checks and case verification to ensure business compliance., • Strictly control service quality, ensuring a team quality inspection pass rate of ≥95%, and output rectification and review plans for problems, forming a closed-loop mechanism of "training-quality inspection-rectification-iteration". 1. Overseas On-Site Management & Cultural Collaboration • Oversee on-site operations, coordinate cross-cultural team collaboration, and facilitate internal and external communication., • Regularly generate training, quality inspection, and service quality review reports to support the continuous optimization and iteration of the overseas customer service system. Job Requirements 1. 5 years or more of experience in call center training, quality inspection, and operation management. Priority will be given to those with backgrounds in the automotive industry, friendly business partners, or experience in Party B’s automotive service projects, and with practical experience in building training, quality inspection systems, and language knowledge bases from scratch., 2. Fluent in English and capable of business communication, Spanish/Hungarian language skills are preferred., 3. Familiar with the overseas working model of Chinese enterprises and good at communication. Based in Barcelona, Spain. But there's a possibility of switching bases to Hungary in March 2027, or possibly continuing in Spain. Arrangements will be made according to specific business needs.

En Selenta Group, no solo gestionamos hoteles; creamos experiencias memorables. Somos una compañía líder en el sector hospitality donde la excelencia operativa y la innovación son nuestros pilares. Actualmente buscamos incorporar a un/a Call Center & Back Office - Team Leader para unirse a su equipo corporativo, contribuyendo a la excelencia en la gestión y control de reservas en un entorno internacional y dinámico. La misión del puesto de esta posición transversal consiste en coordinar, supervisar y optimizar el rendimiento diario de las operaciones del Call Center y de Back Reservas. Actuando como una figura intermedia clave entre el equipo operativo y la dirección, el/la ocupante del puesto garantizará el cumplimiento de los objetivos de venta, conversión y calidad de servicio, compaginando las funciones de liderazgo y reporte con la ejecución activa de tareas de atención y venta en el propio Call Center. ¿Cuáles serán tus funciones principales? • Coordinación de Departamentos: Gestionar de forma transversal y unificada ambos departamentos, alineando los flujos de trabajo administrativos con las necesidades de la venta telefónica/digital., • Reporting: Actuar como nexo directo con Dirección, trasladando la estrategia a la ejecución diaria y elaborando informes periódicos de rendimiento, productividad, conversión y KPIs de ambos departamentos., • Desarrollo de personas: Monitorizar las interacciones de los agentes, dar feedback constructivo, detectar necesidades de formación y asegurar un clima de alta motivación y orientación al logro., • Atención/Venta Directa: Participar activamente en la atención de llamadas entrantes y salientes (inbound/outbound), asegurando los estándares de calidad, incentivando la venta de noches de hotel y aplicando técnicas de upselling/cross-selling., • Control de KPIs Operativos: Supervisar y asegurar las métricas clave de actividad del Contact Center., • Resolución de conflictos: Atender llamadas escaladas por los agentes o gestionar incidencias y reclamaciones de clientes de alta complejidad., • Supervisión de procesos: Asegurar que los registros en el CRM y sistemas de gestión hotelera (SAP / Opera) se realicen de forma precisa y ágil., • Auditoría operativa: Controlar los cierres diarios de operaciones de reservas, depuración de errores en tarifas o asignaciones y optimización de los procedimientos operativos estándar (SOPs) del área de soporte. Requisitos mínimos • Formación Universitaria o Grado Superior en Turismo, Hotelería, Administración de Empresas o similar., • Formación en Gestión de Equipos, técnicas de venta telefónica o servicio al cliente., • Sólido dominio de métricas de Contact Center., • Experiencia previa mínima de 2-3 años en roles de coordinación, Team Leader, Supervisor o posición intermedia en entornos de Call Center., • Experiencia demostrable en la ejecución y dinamización de campañas de venta., • Experiencia con tareas de Back Office (gestión operativa de datos, incidencias con reservas y facturación)., • Manejo avanzado de softwares de telefonía/centralita, herramientas CRM, sistemas de gestión hotelera (PMS como Opera, SAP) y Office 365., • Nivel de español nativo o bilingüe. Nivel de inglés avanzado (C1 - C2). Se valorarán positivamente otros idiomas de mercados clave (Francés, Alemán, Italiano)., • Liderazgo Transversal e Inteligencia Emocional., • Orientación a Resultados y Venta., • Capacidad Organizativa y Multipropósito., • Comunicación y Asertividad. ¿Cuáles serán tus beneficios? • Oportunidades de crecimiento profesional y liderazgo dentro de una marca global líder., • Descuentos del 35% en F&B y 50% en los activos hoteleros de Selenta Group., • Entrada/saluda flexible con jornada intensiva los viernes y prefestivos., • 23 días vacaciones laborables anuales., • Formato de trabajo hibrido: 1 día de teletrabajo a la semana., • Ticket restaurant como beneficio social., • Plan de retribución flexible (transporte, guardería, formaciones)., • Salario alineado a la experiencia aportada al puesto., • Contratación indefinida e incorporación inmediata. En SELENTA GROUP creemos firmemente en la igualdad como un principio fundamental que impulsa nuestro éxito y fortalece nuestra cultura empresarial. Estamos comprometidos con la creación de un entorno de trabajo inclusivo y equitativo donde cada persona trabajadora tenga acceso por igual a oportunidades de desarrollo y crecimiento, independientemente de su origen, género, raza, orientación sexual, religión, capacidad especial o cualquier otra característica personal. Sus datos serán tratados en régimen de corresponsabilidad por las entidades de GRUPO SELENTA, con la finalidad de gestionar su participación en procesos de selección, y futuras vacantes. Para obtener más información sobre el tratamiento de sus datos y sobre como ejercitar sus derechos puede consultar nuestra Política de Privacidad en nuestra página web.

📢 ¡Buscamos Teleoperador/a Mañanas en Clorian! Sobre nosotros Clorian es una compañía de servicios que nació como una start-up en 2013 y que, una década después, se ha consolidado como plataforma líder en la venta de entradas. Con más de 32 millones de entradas gestionadas anualmente y más de un millón y medio de visitantes mensuales en nuestro canal de venta online, continuamos innovando para transformar la experiencia de venta y el acceso en recintos y eventos. 🎯 El reto Buscamos un/a Teleoperador/a para unirse a nuestro equipo de mañanas y ayudar en el servicio de cita previa 🚀 Tus principales responsabilidades serán: • Atender de manera telefónica las consultas de nuestros clientes, • Realizar el alta y edición de reservas, • Resolver incidencias que puedan surgir, • Dar información general del servicio 🔍 Lo que buscamos en ti: • Experiencia de 1 a 2 años atendiendo el teléfono preferiblemente en un call center, • Buen nivel de castellano y catalán hablado y escrito. Nivel medio inglés, • Persona con facilidad de trato con los clientes, • Disponibilidad de incorporación inmediata. Fecha máxima de incorporación: 01/09/2026, • ¡Plus! Se valorará experiencia en turismo, cultura, ocio o call center 🎁 Lo que ofrecemos: • Contratación indefinida, • Trabajo de lunes a viernes por las mañanas en horario de 09.00 a 14.00 y los festivos no nacionales intersemanales. Jornada de 25h/semanales, • Presencial en las oficinas de Clorian (distrito St. Martí- Barcelona), • Salario de 12.579,44 €/brutos anuales equivalente a 19.623,94 € b/a (para 100% jornada), • Zona relax y office. 📩 Aplica ahora y forma parte de nuestro equipo en Clorian.

🕒 Horario Jornada de 8 horas diarias + 30 minutos de descanso. Horario: de 15:30 h a 24:00 h. Si buscas un puesto con un horario de tarde/noche que te permita tener las mañanas libres, esta puede ser tu oportunidad. ¿Quiénes somos? En Persuadis somos una agencia de marketing especializada en el sector inmobiliario con más de 15 años de experiencia. Gestionamos campañas de captación para algunas de las principales promotoras y comercializadoras de obra nueva de España. Buscamos incorporar un/a Teleoperador/a para nuestro equipo de Call Center. ¿Cuáles serán tus funciones? • Contactar telefónicamente con personas interesadas en promociones inmobiliarias., • Resolver dudas básicas sobre las promociones., • Cualificar contactos y recopilar información relevante., • Agendar visitas para los equipos comerciales de las promociones., • Realizar seguimiento de clientes interesados., • Actualizar y mantener la información en excels o CRM., • Colaborar con los departamentos de cuentas para optimizar los resultados. ¿Qué buscamos? • Facilidad para comunicarse por teléfono., • Buen trato con el cliente y habilidades de escucha., • Capacidad de organización y seguimiento., • Manejo básico de herramientas informáticas., • Se valorará experiencia previa en call center, telemarketing o atención al cliente., • Persona responsable, resolutiva y con actitud positiva. ¿Qué ofrecemos? • Incorporación a una empresa consolidada y especializada en marketing inmobiliario., • Buen ambiente de trabajo., • Contrato laboral indefinido Ubicación Trabajo presencial en nuestras oficinas de Rambla Catalunya, 12 Salario bruto anual de 17.094€

En AK Inmolab, agencia inmobiliaria y promotora con más de 15 años de experiencia y parte de SOSA Group, seguimos creciendo. Con la apertura de nuestra segunda oficina en Sant Antoni, buscamos incorporar una persona con perfil comercial y experiencia en ventas, orientada a objetivos y resultados. En SOSA Group desarrollamos distintas líneas de negocio: • Compra y venta de propiedades con servicio personalizado (AK Inmolab), • Gestión y arrendamiento de inmuebles residenciales y comerciales (AK-BCN), • Desarrollo de proyectos inmobiliarios e inversiones (Sosa Investments) Qué ofrecemos • Salario base + comisiones desde la primera operación, • Formación en ventas y captación dentro del sector inmobiliario, • Posibilidad real de desarrollo profesional dentro de la empresa, • Entorno comercial dinámico, exigente y orientado a resultados, • Herramientas digitales y apoyo constante del equipo Funciones • Gestión diaria de CRM y seguimiento de leads, • Realización de llamadas comerciales a clientes y propietarios (alto volumen de llamadas), • Concertación y realización de visitas comerciales a propiedades, • Captación de inmuebles mediante llamadas, visitas y valoración de propiedades, • Seguimiento de clientes y oportunidades hasta el cierre, • Asistencia en el proceso de compraventa junto al equipo comercial, • Trabajo por objetivos y cumplimiento de KPI’s Qué buscamos • Experiencia previa en ventas (call center, telemarketing, comercial, inside sales o similar), • Resultados demostrables en ventas o actividad comercial, • Perfil comercial, orientado a resultados y objetivos, • Experiencia trabajando con KPI’s o sistemas de comisiones, • Habilidad para la comunicación telefónica y trato con clientes, • Persona proactiva, constante y con mentalidad de ventas, • Capacidad de organización y multitarea, • Castellano alto; se valorará catalán e inglés, • Valorable experiencia conduciendo moto o disponibilidad para desplazamientos en moto Se valorará • Experiencia en CRM y gestión de clientes, • Experiencia en entornos de alto volumen de llamadas, • Experiencia en trabajo por objetivos y resultados, • Ambición y mentalidad de crecimiento profesional Crecimiento Buscamos personas con mentalidad comercial, capacidad de esfuerzo y ganas de crecer en ventas. El puesto ofrece formación y desarrollo real en ventas dentro del sector inmobiliario, con evolución según resultados. 📩 Envíanos tu CV a: inmo@ak-bcn.com.

¿Te gustaría tener un trabajo que te permita compaginarlo con tus hobbies, estudios, proyectos personales u obligaciones familiares? ¡Esta es tu oportunidad! Teladoc Health International somos la marca líder en el mundo en asistencia sanitaria virtual. Nuestros servicios abarcan todo el espectro de necesidades de atención médica, desde simples hasta complejas. Conectamos a nuestros usuarios con la atención primaria, salud mental y experta. Funciones principales: ·Gestionar las llamadas entrantes y realizar llamadas asignadas diariamente (emisión de llamadas o comunicación de condiciones de contratación) ·Verificación de los datos del cliente y reproducir la RGPD. ·Realizan llamadas para la comunicación de condiciones de contratación o de valoraciones médicas, obtención de documentación para tramitación de un sinestro (revisar la solvencia/liquidez), seguimiento de servicio, según la asignación. ·Mantenerse actualizado sobre modificaciones en operativas y protocolos. Qué ofrecemos: • Contrato TEMPORAL (hasta enero)., • Jornada laboral de 30 horas semanales distribuidas de Lunes a Viernes de 15-21h (Formación horario mañanas las dos primeras semanas), • Formación inicial y remunerada. Requisitos mínimos • Cursando grado universitario., • Imprescindible nivel nativo/alto de castellano y catalán. Valorable otros idiomas (francés, alemán, ruso, etc), • Valorable experiencia en centros de atención al cliente (call center), • Conocimientos de ofimática (paquete office)., • Persona organizada, con buenas habilidades comunicativas y toma de decisiones.

En AK Inmolab, agencia inmobiliaria y promotora con más de 15 años de experiencia y parte de SOSA Group, seguimos creciendo. Con la apertura de nuestra segunda oficina en Sant Antoni, buscamos incorporar una persona con perfil comercial y experiencia en ventas, orientada a objetivos y resultados. En SOSA Group desarrollamos distintas líneas de negocio: • Compra y venta de propiedades con servicio personalizado (AK Inmolab) • Gestión y arrendamiento de inmuebles residenciales y comerciales (AK-BCN) • Desarrollo de proyectos inmobiliarios e inversiones (Sosa Investments) Qué ofrecemos • Salario base + comisiones desde la primera operación • Formación en ventas y captación dentro del sector inmobiliario • Posibilidad real de desarrollo profesional dentro de la empresa • Entorno comercial dinámico, exigente y orientado a resultados • Herramientas digitales y apoyo constante del equipo Funciones • Gestión diaria de CRM y seguimiento de leads • Realización de llamadas comerciales a clientes y propietarios (alto volumen de llamadas) • Concertación y realización de visitas comerciales a propiedades • Captación de inmuebles mediante llamadas, visitas y valoración de propiedades • Seguimiento de clientes y oportunidades hasta el cierre • Asistencia en el proceso de compraventa junto al equipo comercial • Trabajo por objetivos y cumplimiento de KPI’s Qué buscamos • Experiencia previa en ventas (call center, telemarketing, comercial, inside sales o similar) • Resultados demostrables en ventas o actividad comercial • Perfil comercial, orientado a resultados y objetivos • Experiencia trabajando con KPI’s o sistemas de comisiones • Habilidad para la comunicación telefónica y trato con clientes • Persona proactiva, constante y con mentalidad de ventas • Capacidad de organización y multitarea • Castellano alto; se valorará catalán e inglés • Valorable experiencia conduciendo moto o disponibilidad para desplazamientos en moto Se valorará • Experiencia en CRM y gestión de clientes • Experiencia en entornos de alto volumen de llamadas • Experiencia en trabajo por objetivos y resultados • Ambición y mentalidad de crecimiento profesional Crecimiento Buscamos personas con mentalidad comercial, capacidad de esfuerzo y ganas de crecer en ventas. El puesto ofrece formación y desarrollo real en ventas dentro del sector inmobiliario, con evolución según resultados. Envíanos tu CV a:

Alliance Automotive Group (AAG) es uno de los principales distribuidores de piezas para turismos y vehículos comerciales en el mercado de recambios de automoción independiente en Europa. Opera en el Reino Unido, Irlanda, Francia, Alemania, Polonia, España, Portugal, Bélgica y los Países Bajos. La empresa es filial al cien por cien de Genuine Parts Company (GPC), el mayor distribuidor mundial de recambios de automoción, con actividades en Norteamérica, Europa y Australasia. La red de AAG atiende a miles de clientes en toda Europa con el apoyo de una infraestructura logística de 80 centros de distribución, 2.455 tiendas y 7.590 centros de reparación .AAG tiene unos ingresos de 3.100 millones de euros y cuenta con más de 17.000 empleados. En la Región de Cataluña, buscamos incorporar un/a Responsable de Call Center para liderar nuestro equipo de atención comercial y contribuir al crecimiento y excelencia operativa de nuestro negocio. Necesitamos una persona con una sólida capacidad de gestión de equipos, orientación a resultados y una clara visión analítica, capaz de impulsar el rendimiento del área y garantizar la mejor experiencia para nuestros clientes. ¿Cuáles serán tus responsabilidades? Liderar, motivar y desarrollar al equipo de Call Center. Realizar el seguimiento de indicadores de actividad, productividad y calidad del servicio. Analizar datos y elaborar informes que permitan identificar oportunidades de mejora. Definir y supervisar planes de acción orientados a la consecución de objetivos. Coordinar la actividad diaria del equipo, garantizando una correcta planificación de recursos. Colaborar con otras áreas de la compañía para optimizar procesos y mejorar la atención al cliente. Impulsar una cultura de mejora continua, compromiso y orientación al cliente. ¿Qué buscamos? Experiencia previa gestionando equipos de Call Center o atención al cliente. Capacidad demostrada de liderazgo y gestión de personas. Perfil analítico, habituado al trabajo con datos, métricas e indicadores de negocio. Capacidad de organización, autonomía y toma de decisiones. Orientación a resultados y mejora continua. Habilidades de comunicación, influencia y trabajo en equipo. Valorable experiencia en entornos de distribución, retail, automoción o sectores con alta actividad comercial. Nivel conversación de inglés. ¿Qué ofrecemos? Incorporación a una multinacional líder en el sector de la automoción. Proyecto estable con posibilidades de desarrollo profesional. Entorno dinámico y orientado a la innovación. * Participación activa en proyectos de transformación y mejora del negocio. Si te apasiona la gestión de equipos, el análisis de datos y la mejora continua, nos encantará conocerte.

Call Center & Back Office - Team Leader. Experiencia previa mínima de 2-3 años en roles de coordinación, Team Leader, Supervisor o posición intermedia en entornos de Call Center.

🕒 Horario Jornada de 8 horas diarias + 30 minutos de descanso. Horario: de 15:30 h a 24:00 h. Si buscas un puesto con un horario de tarde/noche que te permita tener las mañanas libres, esta puede ser tu oportunidad. ¿Quiénes somos? En Persuadis somos una agencia de marketing especializada en el sector inmobiliario con más de 15 años de experiencia. Gestionamos campañas de captación para algunas de las principales promotoras y comercializadoras de obra nueva de España. Buscamos incorporar un/a Teleoperador/a para nuestro equipo de Call Center. ¿Cuáles serán tus funciones? • Contactar telefónicamente con personas interesadas en promociones inmobiliarias., • Resolver dudas básicas sobre las promociones., • Cualificar contactos y recopilar información relevante., • Agendar visitas para los equipos comerciales de las promociones., • Realizar seguimiento de clientes interesados., • Actualizar y mantener la información en excels o CRM., • Colaborar con los departamentos de cuentas para optimizar los resultados. ¿Qué buscamos? • Facilidad para comunicarse por teléfono., • Buen trato con el cliente y habilidades de escucha., • Capacidad de organización y seguimiento., • Manejo básico de herramientas informáticas., • Se valorará experiencia previa en call center, telemarketing o atención al cliente., • Persona responsable, resolutiva y con actitud positiva. ¿Qué ofrecemos? • Incorporación a una empresa consolidada y especializada en marketing inmobiliario., • Buen ambiente de trabajo., • Contrato laboral indefinido Ubicación Trabajo presencial en nuestras oficinas de Rambla Catalunya, 12 Salario bruto anual de 17.094€

🕒 Horario Jornada de 8 horas diarias + 30 minutos de descanso. Horario: de 15:30 h a 24:00 h. Si buscas un puesto con un horario de tarde/noche que te permita tener las mañanas libres, esta puede ser tu oportunidad. ¿Quiénes somos? En Persuadis somos una agencia de marketing especializada en el sector inmobiliario con más de 15 años de experiencia. Gestionamos campañas de captación para algunas de las principales promotoras y comercializadoras de obra nueva de España. Buscamos incorporar un/a Teleoperador/a para nuestro equipo de Call Center. ¿Cuáles serán tus funciones? • Contactar telefónicamente con personas interesadas en promociones inmobiliarias., • Resolver dudas básicas sobre las promociones., • Cualificar contactos y recopilar información relevante., • Agendar visitas para los equipos comerciales de las promociones., • Realizar seguimiento de clientes interesados., • Actualizar y mantener la información en excels o CRM., • Colaborar con los departamentos de cuentas para optimizar los resultados. ¿Qué buscamos? • Facilidad para comunicarse por teléfono., • Buen trato con el cliente y habilidades de escucha., • Capacidad de organización y seguimiento., • Manejo básico de herramientas informáticas., • Se valorará experiencia previa en call center, telemarketing o atención al cliente., • Persona responsable, resolutiva y con actitud positiva. ¿Qué ofrecemos? • Incorporación a una empresa consolidada y especializada en marketing inmobiliario., • Buen ambiente de trabajo., • Contrato laboral indefinido Ubicación Trabajo presencial en nuestras oficinas de Rambla Catalunya, 12 Salario bruto anual de 17.094€

ppWe are looking for a bSenior Product Manager /b to join our bpost‑booking /b product team — owning the full customer experience from the moment a trip is confirmed to the moment the traveller gets home safely. /p pPost‑booking is everything that happens after a customer hits confirm — flight changes, hotel check‑ins, missing invoices, disruptions at the gate, refunds and every question in between. It's a huge surface area, and it's where trust in Perk is really tested. /p pToday, the tools exist — AI chat, intelligent triage, self‑serve trip management, a Support Center, help pages, and a team of expert agents. But they don't yet feel like one experience to the customer. Your mission is to bring them together into a cohesive post‑booking journey: one where customers can find answers and resolve issues independently, and where a human is always available quickly, with full context, ready to step in when it matters. /p pWe call this seven‑star service. /p pThis is also one of the most exciting AI product roles at Perk right now. Customer support is fundamentally a language problem — chat, email, voice — exactly where large language models are transforming what's possible. /p pBuilding AI into this product isn't a nice‑to‑have; it's the mechanism by which seven‑star service becomes achievable at scale. If you want to ship AI that genuinely changes how people experience a product, this is the role. /p h3Requirements /h3 ul liA strong product vision — you can paint a clear picture of what great looks like and make it real through execution, even as the AI‑powered support landscape shifts rapidly beneath you /li liHands‑on with AI — you use AI tools to accelerate your own work, from research and prototyping to writing and analysis, while applying your own taste and judgement to know what's actually good /li liExceptional design taste — you hold a high bar for quality, sweat the details, and partner closely with design to get the experience right /li liAn experimental mindset — you form hypotheses quickly, design small bets to test them, and know when the evidence is telling you something /li liStrong opinions, loosely held — you make clear calls in ambiguous situations and change your mind when you should, not when pressured /li liAbility to diagnose problems with data — you can move from aggregate trends to individual signals and translate findings into product decisions /li liSharp prioritisation instincts — with a broad surface area and significant ownership, you make clear, defensible calls about what to build and what to park /li liStrong stakeholder management — this role sits at the intersection of product, operations, AI, and customer care; you know how to align diverse stakeholders and keep execution moving /li liExcellent written communication — you can take a complex finding and turn it into a sharp, actionable brief that moves a team /li /ul pAt Perk, we take an IRL‑first approach to work, where our team works together in‑person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. For certain roles, we can help with relocation from anywhere in the world. English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. /p pWe’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. /p /p #J-18808-Ljbffr

As you contemplate your future, you might be asking yourself, "What's the next step?" Start your journey with us! Asegúrese de enviar su solicitud rápidamente para maximizar sus posibilidades de ser considerado para una entrevista. Lea la descripción completa del puesto a continuación. Why eDreams ODIGEO Join the world's leading travel subscription platform We pioneered Prime, the first and largest travel subscription programme, which has topped over .8 million Prime members since launching in 2017. Millions of customers every year across 44 markets – 5 brands: eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo More than 100 million searches per day on our websites – more than 6 billion AI daily predictions Over 1,700 employees – more than 60 different nationalities from all continents – 99% permanent contracts Prime members are subscribed to global travel, gaining access to a comprehensive multi-product offering for all their travel needs—including hotels, rail, flights, dynamic packages and car rental, among others—compounded by industry-leading flexibility features and exclusive member-only benefits. This entire Prime experience is powered by a proprietary, industry-leading AI platform that delivers a smarter, hyper-personalised service and comprehensive travel experience globally to its members. What you will do: Cold calling and influencing accommodation providers to add their establishment to the Odigeo Connect Platform via email & telephone (traveling might be required). Be the permanent contact person for your designated source lodging portfolio until they are fully signed and live on our platform. Gather market and customer information and create a database in our Customer Relationship Management system (Salesforce). Create a friendly, helpful relationship with the lodging provider. Explain Odigeo requirements and philosophy and transmit enthusiasm, confidence and credibility to our partners. Review your own sales performance, aiming to meet or exceed targets. Gather market and partner information and create a database in our Customer Relationship Management system (Salesforce). Provide support and mentorship for Sales Contractors. Provide support to the Accommodation Sales Manager by regularly updating on performance, blockers and actions to reach Odigeo target. What you need to succeed: Fluent in written and oral communication in English. Excellent sales & negotiation skills; ability to influence confidently by phone and email. Hospitality or OTA knowledge are big plus. People oriented: Communication skills, flexibility, active listening and empathy. Self-motivation and teamwork. Business acumen and commercial skills. Ability to work alone without direct supervision (demonstrate a high level of autonomy). Goals & customer oriented. Proficient with productivity tools: MS Office Package and Gmail (Gdocs, Gcalendar, Hangout, etc…), Salesforce. Skilled in sales and/or in a call center with a commercial background. Client Relationship Management: Establishes and builds healthy working relationships with partners and colleagues. IT Literate: Strong familiarity with computers, internet, email. Preferred Qualifications Experience with Applied AI Tools: Demonstrated comfort using practical AI tools such as Gemini, or other AI-powered assistants. Experimentation Mindset: Curiosity and eagerness to explore, experiment with, and integrate emerging AI-driven solutions into workflows. AI-Enhanced Problem Solving: Ability to effectively leverage AI tools to streamline processes, and enhance productivity. Adaptability and Learning Agility: Enthusiastic about continuously learning and quickly adapting to new AI features and capabilities. What’s in it for you? The best talent deserves the best benefits. At eDO, we want you to be a part of our success story and great culture. Our offer includes a rewarding compensation package, Prime Plus membership, competitive salary and benefits package, including flexible benefits, performance-based bonuses, a birthday day off, discounts and partnerships, relocation support and the possibility of choosing your equipment and even better, keeping it for free after 3 years. Continuous learning to fuel your growth and explore new horizons: free Coursera access, soft skills workshops, tech training, leadership development, and more. Plus, enjoy a great onboarding program. Grow opportunities to empower your career: personalised career paths and the eVOLVE Program will help you discover, grow, and thrive. Internal mobility opportunities let you pursue horizontal career changes and promotions. Your well-being is our priority. We offer a hybrid home-office model focused on outcome, not time-in-seat. You can find the right work-personal life balance that suits you best. Work hard, party hard! We believe in having fun and connecting with colleagues. Join eDO for after-work events, padel tournaments, parties, and more. Create communities based on your passions, like sports and music. Come to work as you are, with no dress code, and enjoy free fruit, coffee, and tea at our offices. Enjoy a dynamic and healthy environment. Be innovative, take risks, and share your ideas. Our diverse and open-minded teams support high performance, learning, and growth. You'll work in an Agile mindset environment with recognition at our core. We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Our people are the key to our success. Each one of them is unique in their own way and the respect for their uniqueness is and will always be a passion and motivation. Don’t meet every requirement? If you’re excited about this role but do not feel your experience aligns perfectly with all the requirements we strongly encourage you to apply nevertheless. xcskxlj #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

ppBuscamos un Leader de Atención al Cliente para liderar proyectos de call center y servicio de atención. Se requiere experiencia en el sector utilities y en la gestión de equipos de gran tamaño. /ph3Responsabilidades /h3ulliCoordinar los equipos de trabajo del proyecto y mediar con el cliente. /liliSeguimiento mensual del proyecto: facturación, revisión de SLA y control de penalizaciones. /liliControl económico global del proyecto: seguimiento del presupuesto, grado de avance y forecast. /liliInterlocución directa con cliente: desarrollo del servicio, gestión de incidencias, cambios operativos, etc. /liliConocimiento de todas las tareas del servicio y dominio de la operativa diaria para establecer prioridades y cambios estratégicos. /liliMejora continua del servicio. /liliAplicación de la IA y eficiencias al servicio. /li /ulh3Requisitos /h3ulliTitulación universitaria. /liliExperiencia mínima de 3‑5 años como Supervisor o responsable de proyectos de call center y atención al cliente. /liliConocimiento en el sector utilities de más de 5 años. /liliLiderar un servicio de más de 70 personas con más de 3 años de experiencia. /liliFuerte enfoque en la transformación y mejora continua del servicio. /li /ulh3Soft skills /h3ulliTrabajo en equipo. /liliFlexibilidad para adaptar-se a nuevas tareas y responsabilidades. /liliHabilidades comunicativas: hablar en público y liderar reuniones con cliente. /liliConocimiento en temas de IA y transformación de proyectos o servicios. /li /ulh3Beneficios /h3ulliContrato indefinido desde el primer momento. /liliRemuneración acorde a la experiencia y conocimientos. /liliBeneficios flex: asignar parte del salario a beneficios sociales (ticket restaurant, ticket transporte, guardería) con ahorro fiscal + ayuda flex telework. /liliModelo de trabajo híbrido y jornada completa (Lunes a viernes 8:00‑17:00). /lili23 días de vacaciones + 2 días adicionales en diciembre (24 y 31). /liliAcceso gratuito a cursos de la universidad corporativa (idiomas, formación técnica y competencias). /liliParking disponible en las oficinas, con reserva mediante app. /liliAmbiente laboral diverso, creativo, colaborativo y multinacional. /li /ul /p #J-18808-Ljbffr

ph3Requirements /h3 ul liUpdated ideal profile: 1-6 years of solid commercial experience (BDR/SDR/call center/outbound prospecting) /li liNative or bilingual English, Fluent Dutch /li liResidence in Spain mandatory /li liAvailability aligned with US schedule /li liNot prioritized: pure CX/Support/Customer Success profiles without commercial experience, career chasers transitioning into sales, or very senior profiles. /li /ul h3Relocation Details /h3 pCandidate must already reside in Spain (mandatory), including those assigned to international markets (e.g., German market). /p pTraining is required that lasts approx. 4 weeks / first month fully on-site in Madrid. Afterwards approx. once a month on-site (travel and associated expenses covered). /p h3Additional Job Information /h3 ul liFull sales-cycle role. Volume: ~80-100 calls/day. /li liHybrid 50% (available after reaching at least 70% of target). /li /ul pContact information for additional details: /p pWhatsApp: /p pEmail: /p /p #J-18808-Ljbffr

ppHello! We are Volotea, the airline of small and mid-sized cities in Europe. /p pAs a Crew Control Agent, you’ll be at the center of our day‑to‑day operations, ensuring that every flight is properly staffed and ready to depart on time. /p pWorking in a fast‑paced, real‑time environment, you’ll manage crew assignments, respond to last‑minute changes, and help keep the operation running smoothly — always balancing operational needs, regulations, and crew wellbeing. /p pYour decisions will have a direct impact on punctuality, efficiency, and the overall success of the operation. /p pIf you enjoy solving problems, making decisions under pressure, and being part of the engine that keeps an airline moving — this role is for you. /p h3Responsibilities /h3 ul liEnsure that crew resources are managed in the most efficient and cost‑effective way, in compliance with set regulatory and company standards. /li liPrioritize safety and punctuality in all crewing decisions. /li liGuarantee that all crew duties are in accordance with the approved FTL scheme. /li liExplain the changes made in the roster to the crews in a caring and empathetic way. /li liBe the point of contact with the crews in last‑minute needs. Talk to them by phone or email to solve their questions and concerns. /li liMaintain a standby crew roster to cover available aircraft in accordance with the Standby Crew policy. /li liManage crew absences and leaves. /li liLiaise with ticketing to arrange positioning duty travel and accommodation for crews travelling. /li /ul h3Qualifications /h3 ul liStudies in Aeronautical Management, Cabin Crew or related experience. /li liMandatory advanced English and Spanish level, both written and spoken. /li liA high understanding of the aviation operational environment or call center is a plus. /li liWilling to work different shifts with immediate availability. /li liResilient, with proven ability to manage complex and unpredictable situations while working within a very fast‑moving environment. /li liAbility to handle real‑time operational problems and provide sensible and logical solutions. /li liInternal customer‑focused, with good interpersonal and communication skills used to communicate via email and phone. /li liBeing able to understand that the crew is adapting to last‑minute changes and manage it with an exquisite personal treatment. /li /ul h3Benefits /h3 ul liTravel the world for less – exclusive deals with 180+ airlines; fly with your family for up to 4‑5 times less than standard fares. /li liWell‑being support: discounted gym memberships, free fresh fruit, and coffee. /li liWork‑life balance: social events such as parties, trips, running clubs, and sports tournaments. /li liProfessional development: training programs in leadership, office tools, and languages. /li liBenefits plan customization – allocate part of your salary to dining, transport, or health insurance, tax‑free. /li /ul pVolotea is an equal opportunity employer that values diversity and inclusion and strives to recruit diverse candidates. Our goal is to continuously improve and sustain an inclusive culture by attracting, developing, and engaging the best talent in our industry. /p pPlease read our Data Privacy Policy here. /p /p #J-18808-Ljbffr

Full-time position, Monday to Friday, limited remote work (1 day / week) Envíe su solicitud a continuación después de leer todos los detalles y la información de apoyo sobre esta oportunidad de trabajo. EU work permit mandatory. About Naboo Naboo is a new Global leader in Corporate Events. We are a team of 250 builders, passionate about events, tech and AI. We help our Enterprise and SMB clients book, plan, pay and procure all their corporate events. Whether it’s a business lunch or a full-blown annual retreat overseas, Naboo makes it happen smoothly and efficiently, eliminating tedious tasks with AI-powered automation. Our event specialists focus on delivering tailored advisory and effective support to clients and vendors. Based in Paris, London, Barcelona, Hamburg, New York, San Francisco and Montreal, Naboo is expanding its services beyond Europe and North America, to the Middle East and Asia. Naboo is scaling fast with strong backing from top-tier international investors. Role & Responsibilities You will be part of our Billing Operations & Customer Support team in Barcelona. • Ensure high-end Customer Support, being reactive to Client and Supplier, • Provide clear and concise answers within set SLAs, • Ensure past events have the correct final amounts from each supplier, • Ensure past events are correctly invoiced to the client, • Follow-up on outstanding items and manage potential disputes, • Own the end-to-end Customer Support process and execution, • Monitor KPIs and SLAs and report on team performance, • Recruit, onboard, and train junior team membersCompensation & Benefits, • Package: 29000€ to 40000€ depending on experience + benefits, • Beautiful offices in the center of Barcelona, • Top-notch work equipment (MacBook), • Events that bring our team togetherYou are the ideal candidate if, • You have 1 to 3 years of experience in a Customer Support role at a tech scale‑up, • You are fluent in English and in French (50% of operations are in French), • You are comfortable working with CRM tools (HubSpot or similar), • You enjoy client interaction and working as part of a team, • You xcskxlj like numbers, you are very well organized and you pay attention to detail, • You can demonstrate how you have used AI or automation to improve operationsYou are the perfect candidate, • You are looking for serious challenges and responsibilities from day one, • You want to thrive in a high growth environment, • Are excited about shaping a function (almost!) from scratch, • You are not scared to build the plane while flying itInterview Process, • Step 1: Discovery video call with the Head of Operations (20 min), • Step 2: Interview with the COO (20 min), • Step 3: Speed dating at the office with 4-5 team members (90 min) #J-18808-Ljbffr

ph3Overview /h3 pHello Factorial is on the lookout for a bSales Manager for Small Accounts /b who thinks like a strategist and executes like a machine. Reporting directly to the bHead of New Products /b, you will be responsible for leading our most volume-heavy segment. This isn't a traditional management role. Managing thousands of small accounts is a complex puzzle that requires a mix of high-level strategic thinking, operational rigor, and a deep obsession with data. You will be the architect of a scalable engine that turns a high-volume portfolio into a predictable revenue stream. /p h3What You’ll Do /h3 ul liLead Build an International Engine /li liGlobal Leadership: Lead and scale a growing international team (expanding from 5 to 9 people by year-end) operating across 8 diverse markets: Spain, France, Italy, Portugal, Germany, UK, Latam, and Brazil. /li liStructure Scale: You will lead a Team Lead who will report directly to you. You will own the hiring strategy to identify and onboard top-tier talent to complete this world-class squad. /li liGrit Motivation: The Small Accounts segment demands a unique level of intensity; it is a high-velocity environment where maintaining surgical precision across a massive volume of clients is the ultimate challenge. You must be the "coach" who keeps the team hungry, motivated, and focused. /li liOperational Obsession Rituals /li liStrict Execution: We believe in rituals. You will implement and enforce high-standard methodologies and workflows to ensure the team operates with surgical precision. /li liProcess Discipline: You don't just suggest workflows; you ensure they are followed to the letter, identifying gaps and fixing them before they become problems. /li liData-to-Action Strategy /li liDaily KPI Mastery: You will live in the data. On a daily basis, you’ll analyze New MRR, ARPU, Conversion Rate, Opportunity Generation, and Product Sales Quality. /li liRapid Adaptation: You are a master at data interpretation, capable of distilling complex dashboards into immediate tactical maneuvers. If the data moves, you move the team. /li liScalable Upsell Value Strategy /li liRevenue Growth: This is your team's core objective. You will drive upsell and cross-sell strategies to maximize the value of our existing customer base by introducing them to new products. /li liStrategic Automation: You will find the most efficient ways to continue automating administrative tasks, ensuring that while we grow revenue, we are also streamlining the day-to-day operations for HR professionals. /li liExperimentation: You will lead A/B testing on new ways of working—from optimizing automated sequences to refining the self-upsell journey. /li /ul h3What We’re Looking For /h3 ul liThe International Leader: Proven experience managing international sales teams in high-volume environments (Call Center, Inside Sales, or Scaled Growth/CS). /li liThe "Ops" Mindset: Extensive experience with sales sequences, automated workflows, and managing high-volume outreach with "mass personalization." /li liDeep understanding of automation tools, CRM workflows, lifecycle engagement, and scalable CS models. /li liExperience building and leading small, high-performing teams in fast-paced environments. /li liFluent in English; additional languages are a plus /li /ul h3Perks of being part of our team /h3 ul liSave expenses with Cobee and get your salary in advance with Payflow /li liTaxDown to simplify your taxes and maximize your savings! /li liHealthy life with Gympass and Alan as private health insurance /li liLanguage classes with Yolk Academy Factorial Language exchange /li liSyra and Apeteat discounts! /li liBreakfast in the office, organic fruit and free caffeine and theine /li liFlexible schedules, pet friendly and no dress code! /li /ul h3What’s in it for you? /h3 ul liStructured career paths to support your professional growth- we don’t believe in dead ends. /li liUncapped monthly variable your ambition sets the limit, not us! /li /ul h3Is this you? /h3 pIs this you?! Come rock the world with us! /p h3About Us /h3 pFactorial is an all-in-one HR Software fast-growing company founded in 2016. Our mission is to help SMEs automate HR workflows, centralize people data and make better business decisions. Currently, serves thousands of customers in over 60 countries all over the world and across industries, it has built a super diverse and multicultural team of over +1200 people in Barcelona, Brazil and Mexico offices. /p h3Our Values /h3 ul liWe own it: We take responsibility for every project. We make decisions, not excuses. /li liWe learn and teach: We're dedicated to learning something new every day and, above all, share it. /li liWe partner: Every decision is a team decision. We trust each other. /li liWe grow fast: We act fast. We think that the worst mistake is not learning from them. /li /ul pWanna learn more about us? Check our website! /p /p #J-18808-Ljbffr

ph3Descripción de la empresa /h3pDoctoralia es la plataforma líder en salud digital en España, un marketplace que conecta a pacientes con profesionales de la salud y un proveedor de software que ayuda a los profesionales a gestionar eficientemente sus prácticas. /ph3Responsabilidades /h3ulliGestionar una cartera de 80 clínicas. /liliAcompañar a los clientes en el proceso de implementación. /liliEnseñar a usar la herramienta de forma sencilla. /liliGuiar a los clientes para que vean un impacto real en su día a día. /liliTener un rol activo en la captación de nuevos clientes interesados en soluciones, contribuyendo al crecimiento del negocio. /liliGestionar incidencias en coordinación con el equipo de Soporte para garantizar una rápida resolución. /liliDetectar y ejecutar oportunidades de upselling y cross‑selling, con un fuerte enfoque comercial orientado a maximizar el valor de la cartera y generar nuevos ingresos. /liliAlcanzar los objetivos establecidos en cuanto a activación de servicios, uso de la herramienta, NPS y generación de negocio. /liliRecoger y transmitir el feedback de los clientes para mejorar continuamente el producto. /li /ulh3Requisitos /h3ulliMás de 2 años de experiencia gestionando cartera de clientes. /liliExcelentes habilidades de comunicación, negociación y autonomía, con capacidad para generar confianza con especialistas y gerentes. /liliProactivo, persistente, atento al detalle, curioso, orientado al cliente y enfocado en la consecución de objetivos. /liliDesenvuelve con soltura en entornos digitales, tech‑savvy y tiene energía para afrontar nuevos desafíos. /liliSe valorará experiencia previa en Call Center y/o recepción médica. /liliEspañol fluido. /li /ulh3Beneficios /h3ulliSalario adecuado a la experiencia. /liliSeguro médico privado con Adeslas. /liliMembresía con Wellhub. /liliMembresía con iFeel. /liliDía de cumpleaños libre. /liliClases de idiomas gratuitas. /liliDesayunos en la oficina, eventos y ambiente dinámico. /liliModalidad híbrida con presencia requerida de 1 día a la semana desde las oficinas de Barcelona. /li /ulh3Información legal /h3pLegitimación: base legal de interés legítimo.br/Destinatarios: el Responsable y otras empresas del grupo DocPlanner, y encargados externos del tratamiento de datos personales solo para finalidades indicadas.br/Derechos: acceso, rectificación y supresión de los datos, así como otros derechos expresados en nuestra política de privacidad. /p /p #J-18808-Ljbffr

AVATR, a premium intelligent electric vehicle brand, is seeking a CRM Specialist/Manager to join our Europe Overseas Business Development Team at our Madrid subsidiary. Together with the team, you will support AVATR’s expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations. What you will do: 1. Daily Operations Monitoring & KPI Management • Supervise daily operations of in-house or outsourced call center teams., • Track and report on core operational KPIs including:, • Call answer rate and abandonment rate., • Average speed of answer (ASA) and average handling time (AHT)., • Work order closure rate and first contact resolution (FCR)., • Customer satisfaction (CSAT) score., • Generate daily, weekly and monthly operational performance reports., • Identify operational bottlenecks and implement process improvements to meet requirements. 1. Service Quality Assurance & Standard Compliance • Conduct regular quality audits through call recording monitoring, customer follow-up calls and work order review., • Provide constructive feedback and coaching to customer service representatives on service attitude, communication skills and problem-solving techniques., • Analyze quality trends and identify training needs for the team., • Ensure all customer interactions comply with brand standards, company policies and local regulatory requirements., • Drive continuous improvement in service quality and customer experience. 1. Escalated Complaint Resolution & Crisis Management • Serve as the primary escalation point for complex customer complaints and emergency service incidents., • Coordinate cross-functional resources (technical, service, parts) to resolve escalated issues within 24 hours., • Conduct root cause analysis for high-impact customer complaints and implement preventive measures., • Maintain detailed records of escalated cases and track resolution progress until closure. 1. Knowledge Base Management & Information Synchronization • Collaborate with headquarters and regional technical, service and parts teams to develop and maintain the call center knowledge base., • Update and validate content including frequently asked questions (FAQs), troubleshooting guides, policy explanations, product information and service procedures., • Ensure all knowledge base content is accurate, up-to-date and easily accessible to customer service representatives. 1. Training & Performance Management • Design and deliver comprehensive onboarding training programs for new call center employees covering:, • Brand standards and service etiquette, • Product knowledge and vehicle features, • CRM system operation and work order management, • Customer service skills and complaint handling techniques, • Develop and implement ongoing training programs to enhance team capabilities., • Design and execute performance-based incentive schemes to motivate the team. What you will bring: • Bachelor's degree in Business Administration, Communications or related field., • Minimum 2-3 years of experience in call center operations, customer service or CRM management., • Proven experience in KPI monitoring and service quality management., • Proficiency in both English and Spanish., • Strong problem-solving skills and ability to handle high-pressure situations., • Experience with CRM systems (Salesforce, Dynamics or similar) and call center software., • Advanced proficiency in MS Office (Excel, Word, PowerPoint).

ph3Tus tareas /h3 ul liAtención al cliente desde plataforma de tickets y Call Center. /li liApoyo en el dimensionado de sistemas fotovoltaicos e instalaciones con cargador de vehículo eléctrico. /li liApoyo en puesta en marcha de sistemas fotovoltaicos e instalaciones con cargador de vehículo eléctrico. /li liResolución de incidencias técnicas. /li liGestión de garantías con los fabricantes. /li liGestión de documentación técnica específica. /li /ul pbCobertura a instaladores en España y Portugal. /b /p pbDispositivos /b: Inversores fotovoltaicos, paneles solares, baterías, cargadores de vehículo eléctrico, loggers, meter. /p pbFabricantes /b: Huawei, Fronius, SMA, GoodWe, Tesla, BYD, Sonnen, WallBox, Autel, Raedian… /p h3Tu perfil /h3 ul liCiclo Formativo de Grado Superior con formación específica de solar fotovoltaica. /li liExperiencia mínima de 2 años como instalador/a de sistemas fotovoltaicos. /li liSe valorará experiencia en atención al cliente. /li liSe valorará hablar Portugués. /li liResidente en Barcelona o zona metropolitana. /li liDestreza en análisis y resolución de problemas. /li liCarácter afable, buen comunicador/a y disposición a trabajar en equipo. /li /ul h3Tus beneficios /h3 ul li27 días laborables de vacaciones. /li liContrato indefinido. /li liRango salarial fijo anual en función de experiencia: 28.000 - 35.000€ /li liBonus variable en función de objetivos. /li liDesarrollo profesional con compañeros/as con más de 6 años de experiencia. /li liAcceso a nuestro pequeño laboratorio con los equipos de nuestro porfolio. /li liFormaciones específicas con los fabricantes. /li /ul h3Su contacto /h3 pPorque nos importas /p pEn BayWa r.e. estamos plenamente comprometidos con promover la equidad y la inclusión, y valoramos la diversidad de toda nuestra gente, la que ya forma parte de nuestro equipo y la que aún no se ha unido a nosotros. /p pDamos la bienvenida a las candidaturas de todas las personas, con independencia de su género, identidad de género, nacionalidad, religión, origen social, cultural o étnico, sexo, orientación sexual, edad, discapacidad física o mental no inhabilitante, embarazo, condición de veterano o cualquier otra condición protegida por las leyes pertinentes. Las decisiones de contratación se basan en las necesidades de la empresa, los requisitos del puesto y las aptitudes requeridas. Como empresa, nos comprometemos a garantizar la igualdad de oportunidades y a proporcionar un entorno inclusivo y libre de discriminación o acoso. /p pSi como solicitante necesitas ayuda adicional o asistencia durante el proceso de selección, no dudes en ponerte en contacto con nuestro equipo. /p pNieves Ortega /p pEsperamos recibir su solicitud! /p pPor favor contáctenos si tiene alguna pregunta sobre la vacante. /p p#BWreSOLARDISTRIBUTIONES /p /p #J-18808-Ljbffr

Experiencia en Call Center, especialmente en emisión de llamadas. Experiencia en entornos sensibles. Desplácese hacia abajo para obtener una visión general completa de lo que requerirá este trabajo.

ph3Descripción de la empresa /h3 pbDoctoralia /b es la plataforma líder en bsalud digital en España /b, no solo como un marketplace para conectar a pacientes con profesionales de la salud, sino también como proveedor de software que ayuda a estos profesionales a gestionar eficazmente sus prácticas. A través de nuestra plataforma y aplicación móvil, los usuarios pueden buscar profesionales y clínicas privadas, leer opiniones, consultar disponibilidad y reservar citas en línea fácilmente. /p pDesde nuestra integración en 2017 con el grupo Docplanner, una empresa multinacional con presencia en más de 13 mercados y oficinas globales, hemos alcanzado hitos significativos. Respaldados por siete rondas de financiación exitosas de inversores como One Peak Partners y Goldman Sachs y 10 fusiones y adquisiciones estratégicas, nos estamos preparando para una emocionante salida a bolsa en los próximos 2-3 años. /p pDocplanner, por su parte, no solo lidera como el marketplace global para doctores y pacientes, sino que también se destaca como una empresa tecnológica de bSaaS B2B /b. Proveemos herramientas digitales a profesionales de la salud y clínicas para optimizar su trabajo y mejorar la experiencia del paciente. /p pCon más de 3,000 colaboradores apasionados, con una misión clara: bayudar a las personas a vivir más, con mejor salud. /b /p pEn todo lo que hacemos, seguimos nuestros valores fundamentales: /p ul libPiensa como un dueño /b /li libAprende y sé curioso /b /li libEnfócate en los resultados /b /li libHazlo simple y eficiente /b /li libSé respetuoso y radicalmente honesto /b /li /ul h3Descripción del empleo /h3 h3¿Cuáles serán tus responsabilidades? /h3 ul liAcompañar a los clientes en el proceso de implementación. /li liEnseñar a usar la herramienta de forma sencilla. /li liGuiar a los clientes para que vean un impacto real en su día a día. /li /ul pEn tu día a día, además de lo mencionado tendrás que: /p ul liGestionar incidencias en coordinación con el equipo de Soporte para garantizar una rápida resolución. /li liDetectar oportunidades de cross-selling y upselling para maximizar el valor de nuestros productos. /li liAlcanzar los objetivos establecidos en cuanto a activación de servicios, uso de la herramienta y NPS de la cartera asignada. /li liRecoger y transmitir el feedback de los clientes para mejorar continuamente nuestro producto. /li /ul h3Requisitos /h3 ul liTienes más de 2 años de experiencia gestionando cartera de clientes, este requisito es imprescindible para poder avanzar tu perfil. /li liPosees excelentes habilidades de comunicación, negociación y autonomía, con capacidad para generar confianza con diferentes niveles de especialistas y gerentes en una organización. /li liEres una persona proactiva, persistente, con atención al detalle, curiosidad, orientación al cliente y enfoque en la consecución de objetivos. /li liTe desenvuelves con soltura en entornos digitales, eres tech‑savvy y tienes energía para afrontar nuevos desafíos. /li liSe valorará experiencia previa en Call Center y/o recepción médica. /li liEspañol fluido ya que trabajamos con clientes en España. /li /ul h3Cómo será el proceso /h3 ul liEntrevista inicial con el equipo de Talent de Doctoralia – 30 min. /li liEntrevista técnica con Patricia (tu manager para esta posición) – 45 min. /li liBusiness Case (te daremos varias horas de preparación previa) – 45 min. /li liEntrevista final con Cyrill, Head de Customer Success de España en Doctoralia. /li liOferta. /li /ul h3Por qué unirte al equipo /h3 ul liSalario adecuado a tu experiencia. /li liSeguro médico privado con Adeslas. /li liMembresía con Wellhub (para que no tengas excusas para hacer ejercicio). /li liMembresía con iFeel, nuestra herramienta de bienestar emocional. /li liDía de cumpleaños libre (si quieres) para pasar el día con tus seres queridos. /li liClases de idiomas (inglés, alemán, italiano, francés, portugués) gratuitas. /li liDesayunos en la oficina, eventos y sobretodo, un ambiente increíble y dinámico en el que poder crecer y sentirse acompañada. /li liModalidad híbrida con presencia requerida de solo 1 día a la semana desde nuestras oficinas de Barcelona (con vista al mar). /li liUn equipo increíble que te acogerá y te apoyará en el camino. /li /ul /p #J-18808-Ljbffr

About The Role Si cree que es el candidato ideal para la siguiente oportunidad, envíe su solicitud después de leer la descripción completa. Join our team as a Data Center Technician in Cerdanyola del Vallès, Spain. This is a full-time, on-site position where you'll support critical infrastructure at world-class data center facilities. Compensation & Benefits €40,000-52,000/year (EUR annual) • Health, dental, and vision insurance, • Paid time off and holidays, • Professional development allowance, • Certification sponsorship Work Schedule • Full-time permanent position, • Standard business hours with on-call rotation, • Shift differentials for nights/weekends when applicable Key Responsibilities • Install, configure, and maintain server and network equipment, • Perform structured cabling (copper and fiber optic), • Execute hardware deployments and decommissions, • Monitor environmental systems (power, cooling, security), • Respond to incidents and perform troubleshooting, • Maintain accurate documentation and asset tracking, • Collaborate with engineering and operations teams, • Participate in capacity planning and upgrades Qualifications • 3+ years data center operations experience, • Expert cabling skills (Cat6/6a, OM3/OM4/OS2 fiber), • Strong troubleshooting and problem-solving abilities, • Experience with rack and stack operations, • Understanding xcskxlj of power distribution and UPS systems, • Excellent documentation and communication skills, • Ability to lift 50+ lbs and work in demanding environments, • Data center certifications (CDCP, CDCS, CDCE) – preferred, • Vendor certifications (Dell, HPE, Cisco) – preferred, • Network certifications (CCNA, JNCIA) – preferred, • Experience with DCIM platforms – preferred, • Knowledge of ITIL practices – preferred #J-18808-Ljbffr

We are looking for a Senior Infrastructure Engineer to join our Network Infrastructure Team in Barcelona. This is an excellent opportunity to work across a wide range of technologies and platforms—including Palo Alto Firewalls, A10 Load Balancers, Cisco Spine/Leaf routing and switching and Imperva WAF—while gaining hands‑on experience collaborating with diverse, global teams across multiple regions and cultures. Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención. The team consists of six engineers and reports to the Senior Manager, Infrastructure Engineering. We have strong expertise in Cisco routing and switching, Palo Alto firewalls, security policy, and A10 load balancing, and we’re excited to connect with candidates who bring experience in these areas, along with an interest in automation and continuous learning. About You – Experience, Education, Skills, And Accomplishments • Bachelor’s degree in Computer Science, Information Systems, Network Engineering, Electrical/Computer Engineering, Telecommunications, or Cybersecurity (or equivalent education/certifications), • At least 5 years of experience in enterprise network engineering, • At least 5 years of hands‑on experience with at least 2 of the following: Cisco switches/routers, A10 load balancers, Palo Alto firewalls (incl. L7 DPI), and Imperva WAF., • Experience with network design and planning for enterprise environments, • Advanced troubleshooting/root‑cause analysis, including data capture and analysis across LAN/WAN/Wi‑Fi/security/load‑balancing, • Capacity planning experience (bandwidth analysis, facilities, and system interdependencies) It would be great if you also have… • Vendor certifications, Cisco (CCNP, CCDP, or higher), Firewalls, Data Center, Wireless., • Hands‑on experience with Palo Alto Firewalls., • Hands on experience with A10 Thunder Series and/or F5 Load Balancers and WAFs., • Hands experience with VPN technologies (IPSEC, GRE, Route‑based and DMVPN)., • Hands on experience with routing, switching, and security., • Hands on experience with SDWAN and Wireless Technologies. What will you be doing in this role? • Design, implement, and support enterprise network infrastructure across layers 1–7, • Troubleshoot and resolve network issues (LAN, WAN, wireless, security, load balancing) in complex environments, • Deploy, configure, and maintain network devices, including hardware, software, and connectivity, • Own network incidents and projects end‑to‑end, including scope, timelines, and deliverables, • Configure monitoring, alerting, and automated escalations following best practices, • Participate in on‑call rotations and ensure timely issue resolution, • Contribute to standards, documentation, change management, and mentoring within the team. About The Team The Network Infrastructure Team is responsible for keeping the company connected across data centers, remote offices, and cloud environments worldwide. The team is globally distributed, with engineers based across multiple regions, including a presence in Barcelona, and works closely with internal stakeholders such as security, cloud engineering, IT operations, and business teams to deliver a secure, reliable, and high‑performing enterprise network. The team designs, builds, and supports core network infrastructure, including routing and switching for data centers and private cloud environments, remote office connectivity, enterprise wireless and voice services, network security using Palo Alto firewalls and IPSec VPNs, load balancing and application delivery with A10 technologies, and secure connectivity to cloud providers and external partners. Work is guided by standardized processes and best practices, with a strong focus on stability, scalability, and supporting the company’s continued growth. Hours of Work This is a full‑time permanent position, primarily working core business hours in CET time zone, with flexibility to adjust to various global time zones as needed and on‑calls system (maintenance work due to customer SLA requirements). This is a hybrid position working in the office up to 2 days a week. What We Can Offer You • 30 working days of vacation, • Volunteering community offering paid hours of volunteering time, • Private Health and Life & Disability insurances., • Tax‑free benefits (Ticket Restaurant scheme, kindergarten, and transport cards), • Agile work environment with a team of talented colleagues, • Language classes (Catalan, Spanish and English), • Digital workplace with possibility to work in a central office location in Barcelona with global and dynamic employees. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. xcskxlj We comply with applicable laws and regulations governing non‑discrimination in all locations. #J-18808-Ljbffr

ph3Responsibilities /h3 ul liSparring Partner: Evaluate new ideas, challenge the status quo, and demonstrate what is possible with Lightning Flows, Omni-Channel, and AI support (Einstein, Cognigy). /li liBusiness-IT Interface: Act as the bridge between the business units, development teams, and infrastructure operations to translate complex challenges into elegant solutions. /li liContinuous Improvement: Identify potential system enhancements, drive them within the team, and help prioritize the roadmap to avoid technical ballast. /li liForesightful Customization: Build and maintain solutions that work seamlessly across 30 centers, juggling complex permission models, layouts, and automated workflows. /li liRelease DevOps Management: Familiar with DevOps practices, you guide new features through the deployment lifecycle—from initial workshops and sandbox environments to CI/CD pipelines and organization-wide go-live. /li liSystem Control Monitoring: Control and plan system processing from a business perspective, overseeing processes from operational planning to event handling and escalation. /li liTest Activities: Develop and execute test plans in close collaboration with other teams to ensure high-quality deployments. /li liFunctional Support: Provide high-quality support to users regarding functional questions, business processes, and system status. /li liProblem Incident Management: Identify recurring incidents to proactively resolve root causes, and notify users promptly about critical system issues or procedural changes following ITIL guidelines. /li liKnowledge Sharing: Lead operational knowledge management by providing training to end-users, collaborators, and business stakeholders. /li /ul h3Your Profile /h3 ul liExperience Expertise: Proven professional experience managing complex, heavily customized Salesforce Service Cloud environments (ideally within a service/customer support context). You understand that our customer service is not your standard call center—with over 30 locations and a highly motivated business department, we are bursting with ideas. /li liThe Mission Partnership: You act as the linchpin of our Salesforce Service Cloud. You listen, advise our diverse business units as an equal partner, and translate complex business challenges into elegant, scalable Salesforce solutions. You are the guide who ensures that despite maximum individualization and customization, we never lose sight of the big picture. /li liTechnical Skills (Apex, Java, SQL): Highly proficient in declarative development (Flows are your tool of choice), but you also possess a strong technical understanding of code, knowing when Apex or LWC is required. Hands‑on knowledge or familiarity with Java and SQL is highly valued. /li liDevOps Release Frameworks: Familiarity with modern Release Management and DevOps methodologies/tools for Salesforce deployment. /li liAnalytics Quality Tools: Knowledge of Analytics platforms (e.g., CRM Analytics / Tableau) or QA/Performance tools like Leaptree is a distinct plus. /li liConsulting Analytical Skillset: Strong analytical thinking, interconnected mindset, and an affinity for process optimization. You know how to say "no" constructively by presenting better alternatives. /li liAutonomy Drive: Highly autonomous and self‑driven in your daily work. You are results‑oriented, flexible, resourceful, and demonstrate a strong "can‑do" attitude. /li liStructure Collaboration: Ability to keep a clear head and maintain excellent documentation while managing 30+ different stakeholders across our various locations in an international team environment. /li liEducation Languages: Desired University degree in IT or a related field. Fluent in English; German language skills are a distinct plus. /li liCertifications: Salesforce Certified Administrator and/or Salesforce Certified Platform Developer I certifications are a big plus, but not a dealbreaker if you have equivalent hands‑on experience. /li /ul /p #J-18808-Ljbffr

360° IT Recruitment Consultant – German speakers | Launch your career in Barcelona with Tenth Revolution Group! Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas. Are you a Fluent German speaker with strong English skills, ready to kickstart an international career in Barcelona? Join our German market team and take on a fast-paced, high-impact role where sales and recruitment come together. At Tenth Revolution Group, we’re growing our Barcelona team into a key European hub. With a strong presence in France and Spain, we’re now expanding across Europe, focusing on the German markets. Language: Fluent German and English (French as a big plus) What you’ll do: • Source candidates proactively via LinkedIn, job boards, and your network, • Conduct in-depth interviews to assess both technical skills and cultural fit, • Support candidates throughout the recruitment process You’ll build your own client portfolio by: • Actively prospecting via cold calls, email outreach and networking, • Identifying new opportunities and generating qualified leads, • Negotiating commercial terms, • Building strong, long-term relationships with your partners You’ll build a strong network in the tech ecosystem and become a trusted partner for both clients and candidates • Fluent German speaker – this role is for our German market team, • Commercial background (business development, account manager, real estate, call center, etc.), • Strong sales mindset – you love to pitch, prospect, and close deals, • Dynamic, proactive, ambitious, and looking for a real challenge, • Curious about the tech/IT industry and want to grow in a booming sector Benefits at Tenth Revolution Group • Uncapped commissions from week one: you control your earning potential, • Full training & mentoring from day one: hands-on coaching, sales & recruitment bootcamps, with a clear progression path to senior and leadership roles, • Exclusive access to the tech market: official partner of Microsoft, AWS & Salesforce, with private events and certifications, • Young and ambitious culture: sales challenges, incentives, afterworks, and trips to win (Iceland, Sardinia, South Africa…), • Work-life balance & benefits: 23 days of paid leave, German and/or Spanish public holidays, birthday day off, option to buy 5 extra days, and 10 “work from anywhere” days per year Ready to launch your career in Barcelona? xcskxlj Send your CV and let’s connect! #J-18808-Ljbffr

Engineering Manager Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora. Location: Barcelona, Spain + occasional travel Team: Engineering Type: Full-time Reports to: CTO About Acai Travel Acai Travel is rebuilding the foundations of travel operations with agentic AI. We build the post-booking servicing layer — fare rules, schedule changes, IRROPS, refunds, waivers, traveler comms — that today still runs on thousand-agent call centers at the world's largest airlines, OTAs, and TMCs. Our product turns those workflows into APIs, letting our customers operate faster, leaner, and with a fundamentally better traveler experience. We're backed by Nauta Capital, Amadeus Ventures, and Draper (raised $5M and soon raising a Series A), with ~20 enterprise customers including Direct Travel, TravelPerk, , Etraveli, Altour, Internova, and Lufthansa City Center. Our founders previously built and sold 30SecondsToFly to American Express Global Business Travel. We're a small, global team across New York, Barcelona, and Pune. We value an ego-less approach to problem-solving, deep technical curiosity, and a sense of "OK-ness" in all situations — we see hard problems as the most interesting part of the job. Explore our work at the Role We're hiring an Engineering Manager to partner with our Product Lead in driving the engineering team to delivery. This is the right role for an experienced manager who wants a clear path to Head of Engineering — at a company small enough that you'll shape how engineering operates here, and growing fast enough that the next step is real. Acai is built around two products that work together. AI Travel Agent reasons over a PNR, applies airline and agency policy, and executes the actual change in the GDS (Amadeus, Sabre, Travelport) — chaining composable skills like fare-rule analysis, exchange and refund execution, and traveler communications inside a single conversation. AI Supervisor monitors every case across the operation in real time, classifies intent and sentiment, and routes work between human and AI agents — feeding an operations dashboard that gives heads of operations end-to-end visibility. The platform deploys three ways: embedded inside the customer's existing omnichannel or CRM (Zendesk, Genesys, NICE, Salesforce, Front, Outlook), as a standalone application for complex execution, or as a composable API for customers running their own agentic stack. Today the platform covers post-booking servicing — schedule changes, cancellations, exchanges, disruptions, and general enquiries — for enterprise TMCs, OTAs, and airlines, with pre-booking on the near roadmap. You'll own the team's day-to-day, the delivery rhythm, and the practices that scale us from ~10 engineers today to 30+ over the next 12–18 months. You'll do that as a player-coach — close enough to the code to pair on hard problems and review critical PRs, with a clear focus on growing the team that gets us there. What You'll Do Partner with our Product Lead to drive delivery. The two of you together are responsible for the team hitting its commitments. You own the people, the operating cadence, and the delivery rhythm; together you make the engineering function work. Lead and grow the team. Manage and mentor the engineering team across Barcelona and Pune (~10 today, 30+ in the next 12–18 months). Run 1:1s, performance, career growth, and hiring. Set the bar for who joins. Stay technical. Review critical designs, debug production incidents, and pair with engineers when the problem is hard enough to warrant it. You haven't stopped engineering — you've chosen not to be the bottleneck. Build the team's operating system. Sprint cadence, code review, deployment, on-call, incident response, and eval/regression discipline for our LLM systems — establish the practices that scale Acai from 16 people to a real engineering org. Partner across the company. Tight loops with Pavel (CTO), Product, and Customer Success. You'll own the engineering side of major customer and architecture decisions, without taking on the externally-facing exec scope — that's not what this role is for. What We're Looking For 5+ years of engineering experience and 2+ years managing engineers. You've led at least one team through real shipping, hiring, and performance cycles. Hands-on technical depth. You can still write production code, reason about distributed systems, and lead an architecture review. Production LLM / agent experience. You've shipped agentic systems, RAG, or LLM-driven workflows to real users — and you understand the difference between a demo and a production system (evals, latency, cost, prompt regressions, observability, cost-per-task economics). High delivery instinct. You optimize for shipping, not process. You know when to add structure and when to remove it. You can be trusted with a roadmap and a deadline. Strong written and verbal communication. You can write a technical doc, a customer-facing root cause analysis, and a hiring rubric with equal precision. Comfort with ambiguity. Acai is Series A. Roadmaps shift, customers change requirements, and the right answer is rarely obvious. You're energized by that. A bias toward the team. You care more about the engineers you grow than the title on your own LinkedIn. Experience with AWS Bedrock, Anthropic / OpenAI APIs, MCP, or comparable agent infrastructure. Background in multi-tenant SaaS for enterprise customers. Native-like in English. Nice to Have Experience in travel Familiarity with GDS / NDC / PSS systems (Sabre, Amadeus, Travelport, Altéa, Navitaire) Why Join Acai A real category. Travel servicing is a multi-billion-dollar operational problem that AI is genuinely well-suited to solve. We're early, and the customers are real. Customers from day one. ~20 enterprise customers, including some of the largest TMCs and OTAs in the world. Your code goes into production at scale. Founders who've done it. Our team has built and exited in this space before, with the network and judgment that comes with it. A clear path. We're hiring an EM with the explicit expectation that the right person grows into Head of Engineering as the team scales. Meaningful equity to match. A team that takes the work — and each other — seriously. Small, senior, global. Low ego, high standards, and a culture that prioritizes growth as a person, not just as an operator. xcskxlj We welcome applicants from all backgrounds, as long as you have the skills. We have 13 languages, 9 nationalities and many religions — we are a diverse global team by nature, not an artificial one. #J-18808-Ljbffr

Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere! This role is tailored for individuals who can navigate the complexities of the Israeli market, targeting companies with high potential, possible future unicorns, and a tech-focused environment. Responsibilities: - Make outbound customer calls to promote and sell services. - Create, maintain, and update a customer database with complete information. - Consolidate and build the customer base. - Record outbound call history and customer responses in detail. - Ensure consistent customer follow-up. - Monitor competitors’ products or services and develop selling strategies. - Handle customer needs and inquiries. Requirements - Language Skills: C2 level of Hebrew and English - 2 Years Sales Experience: previous sales experience, particularly in high-stakes environments. - Proven ability to work independently and drive results with minimal supervision. - CRM Experience: extensive CRM experience, with the ability to manage complex customer relationships and optimize CRM systems for business growth. - Integrating AI in the day to day workflow and Interpreting AI insights for personalized outreach - Communication Skills: exceptional communication skills, with the ability to articulate complex ideas clearly and persuasively to diverse audiences. - Goal-Driven: comfortable in a goal-driven environment and attaining goals with a broader team. - Presentation Skills: excellent communication and presentation skills, both written and verbal. - Proactive Attitude: goal-oriented, self-motivated individual who is confident, competitive, tenacious, and proactive. - Team Collaboration: able to work independently within a team environment. - Business Acumen: exceptional business acumen, with the ability to strategically analyze market trends and drive business growth. - Advanced ability to conduct in-depth competitor analysis, identify market trends, and provide strategic recommendations to enhance competitive positioning - Customer Focus: customer-driven and focused on providing exemplary customer experience. Specialized Skills for the Israeli Market: - Market Understanding: deep understanding of the Hebrew market, including cultural nuances and business practices. - Tech Savvy: ability to engage with tech-focused companies and understand their unique needs and challenges. - Familiarity with the impact of cybersecurity and intelligence on business practices. - Strategic Thinking: capability to identify and target companies with high growth potential and future unicorns. - Problem-Solving: strong problem-solving skills to navigate complex and difficult contexts. - Innovation: ability to innovate and adapt sales strategies to fit the dynamic tech landscape. - Analytical Skills: proficiency in analyzing market trends, customer data, and competitive landscape to inform sales strategies. - Relationship Building: expertise in building and maintaining strong relationships with key stakeholders in the Hebrew market. - Proven ability to navigate the fast-paced Israeli market, leverage local business tools, and demonstrate cultural sensitivity to effectively engage high-potential tech companies. - Client Versatility: ready to handle a wide range of clients, from companies that are very savvy in digital ads to those that are unprepared for it. Desirable Skills - Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality - Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals - Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums. - Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions - Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration - Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights - Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions - Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification Benefits - Full-time (39 hours/week) hybrid position in Barcelona - Salary of 27.370€ gross/year + up 4.830€ gross/year in bonus. - Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project. - Relocation package support. - Private Health Insurance. - Continuous skill development and certifications. Specific sales training. - Clear career growth opportunities supported by coaches and a motivating team environment. - Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture. - Prime office location at the World Trade Center, Barcelona, surrounded by the sea. Diversity, Equity & Inclusion TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. Application Process: If you possess strong customer centric skills, a talent for sales, and excel in a dynamic environment, apply now to join our team and make a significant impact in the Hebrew market!

ppAs a Technical Customer Support Advisor, you will deliver top-tier technical assistance to our clients through phone and email. Your role will involve supporting B2B customers by resolving issues related to their e-commerce transactions on the platform. You will investigate and troubleshoot payment and account concerns, ensuring strong relationships with customers through prompt follow-up. /p h3Your role /h3 pYou will provide exceptional support to customers by handling both technical and administrative queries via telephone, chat, and email. This will involve helping customers with the installation and setup of their terminals or online payment solutions, resolving any reported issues, and fostering strong customer relationships. /p h3Your profile /h3 ul liFluent in the requested language /li liWorking proficiency in English /li liExperience in a call center environment /li liExcellent communication and interpersonal skills /li liPositive, adaptable mindset /li liTeam-oriented with keen interest in technology /li liService-oriented and skilled at managing conflicts constructively /li /ul h3Benefits /h3 ul liPaid training /li liFree Spanish lessons (once a week) /li liUnique, friendly, people-focused call centre with a fun vibe /li liMarket-based salary + potential bonus /li liPerks: meal cards, transport cards, private insurance /li liFree fruit and coffee /li liGrowth opportunities /li /ul h3Location /h3 pBarcelona, Spain /p /p #J-18808-Ljbffr

This role includes developing training materials, ensuring quality compliance, and managing on-site operations with a focus on cross-cultural communication. Ideal candidates will have over 5 years of experience in call center training and quality inspection, preferably in the automotive sector, and

ph3Descripción del empleo /h3 h3Responsabilidades /h3 ul liGestionar una cartera de 80 clínicas. /li liAcompañar a los clientes en el proceso de implementación. /li liEnseñar a usar la herramienta de forma sencilla. /li liGuiar a los clientes para que vean un impacto real en su día a día. /li liTener un rol activo en la captación de nuevos clientes interesados en soluciones, contribuyendo al crecimiento del negocio. /li /ul h3Desarrollo de responsabilidades /h3 ul liGestionar incidencias en coordinación con el equipo de Soporte para garantizar una rápida resolución. /li liDetectar y ejecutar oportunidades de upselling y cross-selling, con un fuerte enfoque comercial orientado a maximizar el valor de la cartera y generar nuevos ingresos. /li liAlcanzar los objetivos establecidos en cuanto a activación de servicios, uso de la herramienta, NPS y generación de negocio. /li liRecoger y transmitir el feedback de los clientes para mejorar continuamente nuestro producto. /li /ul h3Requisitos /h3 ul liTienes más de 2 años de experiencia gestionando cartera de clientes, este requisito es imprescindible para poder avanzar tu perfil. /li liPosees excelentes habilidades de comunicación, negociación y autonomía, con capacidad para generar confianza con diferentes niveles de especialistas y gerentes en una organización. /li liEres una persona proactiva, persistente, con atención al detalle, curiosidad, orientación al cliente y enfoque en la consecución de objetivos. /li liTe desenvuelves con soltura en entornos digitales, eres tech‑savvy y tienes energía para afrontar nuevos desafíos. /li liSe valorará experiencia previa en Call Center y/o recepción médica. /li liEspañol fluido ya que trabajamos con clientes en España. /li /ul h3Información adicional /h3 pCómo será el proceso: /p ul liEntrevista inicial con el equipo de Talent de Doctoralia – 30 min. /li liEntrevista técnica con Patricia – manager para esta posición – 45 min. /li liBusiness Case – te daremos varias horas de preparación previa – 45 min. /li liEntrevista final con Cyrill, Head de Customer Success de España en Doctoralia. /li /ul h3Oferta /h3 h3Por qué unirte al equipo /h3 ul liSalario adecuado a tu experiencia. /li liSeguro médico privado con Adeslas. /li liMembresía con Wellhub. /li liMembresía con iFeel, nuestra herramienta de bienestar emocional. /li liDía de cumpleaños libre. /li liClases de idiomas gratuitas (inglés, alemán, italiano, francés, portugués). /li liDesayunos en la oficina, eventos y un ambiente increíble y dinámico en el que poder crecer y sentirse acompañada. /li liModalidad híbrida con presencia requerida de solo 1 día a la semana desde nuestras oficinas de Barcelona. /li liUn equipo increíble que te acogerá y te apoyará en el camino. /li /ul pResponsable: DOCTORALIA INTERNET, S.L. Finalidad: para gestionar la solicitud de empleo y para poder contactar con los candidatos cuando contemos con un puesto que se adecúen a sus aptitudes. Legitimación: base legal de interés legítimo. Destinatarios: el Responsable y otras empresas del grupo DocPlanner, y encargados externos del tratamiento de datos personal solo para finalidades indicadas. Derechos: acceso, rectificación y supresión de los datos, así como otros derechos expresados en nuestra política de privacidad. /p /p #J-18808-Ljbffr

ppVensure Employer Solutions busca un profesional para gestionar el proceso de scoring en Barcelona. /ppSe requiere experiencia en Call Center, especialmente en llamadas salientes, y habilidades en la gestión de documentación y comunicación con ocupantes. Se valora experiencia en entornos sensibles. Se requiere Bachillerato y buen manejo de herramientas ofimáticas. El enfoque debe estar en la atención al cliente, la organización y la proactividad. /p /p #J-18808-Ljbffr

ph3Role Overview /h3pPresente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto. The i2CAT Foundation in Barcelona is seeking high-potential postdoctoral candidates to co‑develop competitive proposals for the 2026 MSCA Postdoctoral Fellowships. As a premier European hub for applied research, our center focuses on generating social and economic impact in the sectors of Telecommunications (6G), Cybersecurity, Connected Mobility, and GovTech. Scientific Director Dr. Xavier Costa and Dr. Josep Escrig will serve as the supervisors for this fellowship to oversee the researcher's scientific progress and professional integration. Fellows will gain access to state‑of‑the‑art facilities, including Europe's first 6G space laboratory, and receive dedicated proposal‑writing support from our European Project Officers. The following research pillars represent the directions we consider most promising for the evolution of autonomous digital workers. These are intended as a strategic starting point; candidates are not required to address all of them and are highly encouraged to propose variations or entirely new research directions that align with their specific expertise and vision for the future of Agentic AI. /ph3Research Pillar I: Multi‑Agentic AI through Continual Learning and LLM Adaptation /h3pThis pillar investigates how LLM‑powered and new generations of agents can move beyond "frozen" pre‑trained weights to become truly adaptive lifelong learners. You will explore Just‑In‑Time Reinforcement Learning (JitRL), a breakthrough approach that modulates a model's frozen prior toward an optimal posterior without expensive gradient updates or catastrophic forgetting. By leveraging non‑parametric memory and adjusting action logits, agents can learn from live environmental feedback in real time. Research will utilize state‑of‑the‑art benchmarks like MEAL (Multi‑agent Environments for Adaptive Learning) to ensure these adaptive agents maintain stable cooperation even as their surroundings and roles evolve. /ph3Research Pillar II: Quantum Multi‑Agentic AI and Entanglement‑Based Coordination /h3pScaling multi‑agent swarms currently faces a "communication wall" where message overhead grows quadratically with each new agent. This research line aims to shatter that wall by using quantum entanglement as a shared substrate for coordination, effectively bypassing the need for explicit message‑passing. Through Entangled Quantum Multi‑Agent Reinforcement Learning (eQMARL), you will design agents whose cognitive states are physically correlated, allowing for instantaneous state alignment upon quantum measurement. This framework enables constructive interference of compatible plans while incompatible ones are cancelled out, allowing massive drone swarms or 6G network slices to synchronize with zero latency. /ph3Research Pillar III: Social Multi‑Agentic AI and Cross‑Stakeholder Trust /h3pThis pillar explores the social intelligence required for Multi‑Agentic AI systems where independent agents, belonging to different companies or stakeholders, must collaborate despite different interests. You will investigate mechanisms for Indirect Reciprocity and Reputation Systems, allowing "digital strangers" to build trust and find human‑like "win‑win" collaborations in decentralized environments. By integrating mathematical game theory and negotiation mechanisms, you will develop protocols that lead agents toward a stable Nash equilibrium, ensuring fair and efficient outcomes in complex environments such as GovTech participation platforms or multi‑provider 6G network slices. /ph3Benefits and Working Conditions /h3pBy joining us, you can expect a 4‑1 hybrid model (four days remotely, one day at the office) to balance face‑to‑face collaboration with deep‑focus remote work. We also provide core‑hour flexibility: as long as you are online for team syncs between 10:00 and 15:00, you can design the rest of your day to fit your rhythm. Early‑Finish Fridays offer a 6.5‑hour workday, allowing you to kick off personal time by mid‑afternoon. Intensive summer schedule provides a 7‑hour workday from June22nd to September4th. You receive 27 paid vacation days per year, higher than the legal minimum, with a minimum of 12 days during the summer. We support a career plan to promote your growth and development. /ph3Application Details and Deadlines /h3pMobility Rule: Candidates must not have resided or carried out their main activity in Spain for more than 12 months in the 36 months (1 year of the last 3 years) immediately before the call deadline. Call opens April9,2026; Deadline September9,2026. /ppContact: Interested candidates are invited to contact and with a CV and a brief research interest statement to begin co‑developing a competitive proposal. /ph3Requirements /h3ullibMUST HAVE: /b PhD degree at the time of application. /liliCompliance with the MSCA mobility rule: candidates must not have resided or carried out their main activity in Spain for more than 12 months during the 36 months immediately before the call deadline. /liliRelevant scientific publications in Artificial Intelligence or related areas. /liliPrevious participation in research projects at national, European, or international level. /lilibNice to have: /b PhD in Artificial Intelligence or a closely related field. /liliStrong publication record in Artificial Intelligence. /liliPublications in Agentic AI, Multi‑Agent Systems, LLM‑based agents, autonomous agents, or related topics. /liliPrevious experience leading or coordinating research activities, work packages, or research projects. /li /ul /p #J-18808-Ljbffr

h3Junior Leader postdoctoral Fellowships, incoming and retaining /h3pCentro/Institution: /ppInstitute of Cosmos Sciences of the University of Barcelona (ICCUB) /pp“La Caixa” Foundation is launching a postdoctoral fellowships program in which candidates will be able to conduct a research project at accredited centres with the Severo Ochoa or María de Maeztu excellence award, Institutos de Investigación Sanitaria Carlos IIII and units evaluated as excellent by the Fundação para a Ciência e Tecnologia of Portugal. /ppstrongDescription of our Institute: /strong /ppThe Institute of Cosmos Sciences of the University of Barcelona (ICCUB) is an interdisciplinary center devoted to fundamental research in the fields of cosmology, astrophysics and particle physics. In addition, the Institute has a strong technology program through its participation in international collaborations in observational astronomy and experimental particle physics. Moreover, the institute is an interdisciplinary centre with more than 70 long-term scientists, 20 engineers and 80 postdoctoral researchers (55% international) and PhD students (30% international) offering an international and multicultural environment. /ppThe ICCUB has been awarded the Maria de Maeztu distinction which recognizes our leadership and research impact. Our main lines of research, as well as the associated faculty members, can be found here . /ppstrongThe ICCUB is concerned about the under representation of women, as well as other underrepresented minorities in the fields of sciences of the cosmos, and therefore strongly encourages their application. /strong /ppThe ICCUB is located in Barcelona, considered the 6 th World's Best Cities : one with near-perfect weather year-round, miles and miles of beaches, iconic parks, striking architecture and colourful neighbourhoods that march to their own beat—artistic, sophisticated, bohemian. Moreover, it is a pole of attraction for the technology sector, a top choice to establish a company in this sector, and it hosts some of the world's major technological events, such as the Mobile World Congress and the Smart City Expo. In addition, Barcelona and its metropolitan area is a leading destination on the map of global technological ecosystems and has infrastructures such as science parks, universities and the 22@ district. /ppThe Postdoctoral Junior Leader fellowships programme is aimed at hiring excellent researchers, of any nationality, who wish to continue their research career in Spain or Portugal in the STEM area (Science, Technology, Engineering and Mathematics). The objectives of this programme are to foster high-quality, innovative research in Spain and Portugal and to support the best scientific talent by providing them with an attractive, competitive environment in which to conduct excellent research. /ppThe Postdoctoral Junior Leader fellowships programme is divided into two different frames. /ppstrongIncoming programme /strong: /pulliPostdoctorate Junior Leader – emIncoming /em: 20 postdoctoral fellowships for researchers of all nationalities. They will be offered a three-year employment contract to conduct a research project at accredited centres with the Severo Ochoa or María de Maeztu excellence award, Institutos de Investigación Sanitaria Carlos IIII and units evaluated as excellent by the Fundação para a Ciência e Tecnologia of Portugal. /lili3 years maximum duration /liliProgramme of training in multidisciplinary skills /li /ulpstrongRequirements: /strong /ppResearchers of any nationality are eligible for the Postdoctoral Junior Leader fellowships programme. In order to get accepted, candidates must meet the following requirements: /pullistrongExperience /strong: They should have earned their doctoral degree two to seven years prior to the deadline of the call for applications. The date of the doctoral thesis defence will be understood as the date when the doctoral degree is defended. In the cases of interruption of the research activity between the date of obtaining the doctoral degree and the call deadline, the candidate may request an extension of the period in which the doctoral degree must have been obtained. /lilistrongGeographic mobility: /strongbrFor candidates applying to Spanish centres or units: Candidates must not have resided or have carried out their main activity (work, studies, etc.) in Spain for more than twelve months in the three years immediately preceding the closing date of the call. Short stays, such as holidays, will not be taken into account. /li /ulpSpecial mobility condition could apply for the in the cases of interruption of the research activity or researchers who have spent time in the procedure for obtaining the refugee status under the Geneva Convention. /pullistrongComplete applications /strong: Only candidates whose applications meet all the requirements of the call may be accepted. /liliPostdoctorate Junior Leader – emRetaining /em: 20 fellowships to carry out a postdoctoral research project at any university or research centre in Spain or Portugal. /lili3 years maximum duration /liliProgramme of training in multidisciplinary skills /li /ulpstrongRequirements: /strong /ppResearchers of any nationality are eligible for the Retaining modality of the Postdoctoral Junior Leader fellowships. To be eligible for admission, candidates must meet the following requirements: /pullistrongExperience /strong: Experience: have been awarded a PhD between two and seven years prior to the closing date of the call. The date of obtaining the PhD will be understood as the date the doctoral thesis is defended. Special deadlines apply for candidates with interrupted research careers.pCandidates must have carried out research stays at a centre or university outside Spain (or outside Portugal for those joining a Portuguese centre), during their doctoral or postdoctoral studies, for a total of at least 6 months before the closing date of the call. /p /liullistrongGeographic mobility: /strongFor candidates interested in Spanish centres or universities: candidates must have resided or carried out their main activity (work, studies, etc.) in Spain for more than 12 months in the three years immediately preceding the closing date of the call. /li /ulpSpecial deadlines will apply for candidates with interrupted research careers and for those who've gone through the process to obtain refugee status under the Geneva Convention. /pullistrongComplete applications /strong: Only candidates whose applications meet all the requirements of the call may be accepted. /li /ul #J-18808-Ljbffr /ul

ppAre you a communicative talent with a passion for delivering excellent customer service? We are looking for an enthusiastic Customer Service Representative to join our team in Barcelona for an internationally renowned provider of security solutions. Our company is the market leader in monitored alarm systems for homes and SMEs in Belgium. /p h3Your role /h3 pAs a Customer Service Representative, you will be the first point of contact for our customers. With your customer-focused attitude, you will provide support, resolve issues, and ensure an outstanding service experience. Additionally, you will collaborate closely with other departments to maintain and enhance customer satisfaction. /p pYour communication and analytical skills enable you to identify customer needs and address them effectively. You thrive in a dynamic environment and bring a proactive mindset and empathetic approach to your work. By promoting up- and cross-selling opportunities, you contribute to the company’s success. /p h3Key Responsibilities /h3 ul liResponding to incoming phone calls and emails efficiently and courteously. /li liActively resolving inquiries and issues, ranging from technical support to administrative matters. /li liScheduling maintenance and installation appointments. /li liHandling billing, direct debit, and contract-related queries. /li liProactively offering suitable products and services through up- and cross-selling. /li liEnsuring accurate administrative follow-up and reporting. /li /ul h3Your Profile /h3 ul liExperience in a call center or similar customer service role is a plus. /li liExcellent social and communication skills. /li liProblem-solving skills and a customer-focused mindset. /li liFlexible and resilient in a changing work environment. /li liA positive attitude and willingness to learn new skills. /li liFluency in Dutch and English is required; knowledge of French or Spanish is a plus. /li /ul h3Benefits /h3 ul liPaid training /li liFree Spanish lessons (once a week) /li liUnique, atmospheric, people-oriented call centre, with a good dose of fun /li liMarket-based basic salary with the possibility of a bonus /li liEmployee benefits such as meal cards, transport cards and private insurance /li li4 company outings per yearFree fruit and coffee /li liGrowth opportunities /li /ul h3Location /h3 pBarcelona, Spain /p /p #J-18808-Ljbffr

ph3Digital Sales Development Executive Spain for CX /h3 pbWe help the world run better /b /p pAt SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. /p pSAP Digital is one of the leading and most innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion. The purpose of the organization is to support the Customer Success board area with a broad range of services and methodologies across the customer journey to guarantee the acquisition of net-new customers and the successful adoption and expansion of our products. Most importantly, helping more customers run better ultimately translates into a safer, cleaner, more connected, better enabled, and more equal world. /p pSAP Digital team prides itself not only on the outcomes, but on exemplifying our company values: Build bridges not silos, embrace differences, keep the promise, stay curious, tell it like it is, and live the leadership credo. /p h3Job Profile /h3 pThe Digital Sales Development team guides and influences customers to take informed decisions in the early stages of their digital transformation journey by creating a world-class engagement experience. This team is responsible for building and nurturing pipeline of sales opportunities and incremental revenue aligned with the Sales and Marketing teams, focusing on prospecting into the SAP install base and net new name accounts, while nurturing leads into qualified opportunities within their assigned space. This team drives digital and high-quality engagement with potential customers delivering superior customer experience. /p pAs a Digital Sales Development Executive, you will work with a team focused on sourcing and nurturing demand to grow SAP’s Cloud ERP LoB footprint in NNN IB across all industries, working with SAP Partners resources, as well as Customers. You will be focusing on SAP’s solution area described below. /p pCustomer experience (CX) provides organizations with the tools and technology to enable meaningful, personalized, and seamless customer interactions that drive business growth. /p pCX focuses on putting the customer at the center of business to drive transformative results. These solutions provide organizations with the tools and technology to deliver consistent, engaging, and personalized experiences across every touchpoint in the customer journey. CX solutions connect commerce, sales, service, marketing, and customer data, but with a unique focus on the end-to-end customer experience. By understanding, anticipating, and responding to the needs and expectations of each individual customer, CX enables organizations to streamline customer-facing operations, increase loyalty and revenue, and make data-driven decisions to optimize engagement across the entire lifecycle. It’s a powerful tool for enhancing overall go-to-market efficiency and ensuring the success of an organization’s customer retention and growth strategies. /p h3Key Responsibilities and Tasks /h3 pThe purpose of this position is to extend SAP’s market coverage in the dedicated segment by generating new pipeline through: /p ul liExecuting Targeted Outbound Campaigns via phone, chat and email. For targeted outbound campaigns, leads will be qualified according to the applicable methodology and handed over to Sales using standard global process. /li liAccelerating pipeline and increasing conversion by executing programmatic recycled (discontinued / disqualified leads) and reconstituted nurturing (aged pipeline) /li liNurturing leads received from other demand generation functions and progressing stalled pipeline. For targeted outbound campaigns, leads will be qualified according to the applicable methodology and handed over to Sales using standard global process. /li /ul pDigital Sales Development Executive generates and qualifies leads through proper means, and nurtures aging leads and opportunities, and eventually hands over fully qualified leads to their assigned Account Executives for further sales progress. /p pThe Digital Sales Development Executive will be co-located in the Digital Hub. They will be joining in territory and account planning to support the team and will be the future candidate pool for transition into sales roles. /p ul liPlan and execute call and e-mail activities to generate leads using the most efficient means together with manager/expert. /li liSupport and cooperate with Field Marketing, Solution Specialists, Account Executives. /li liAlign with Sales colleagues for most effective territory planning and execution, covering all routes to market. /li liGenerate and qualify leads through proper means (cold calling, phone campaigns, email actions, etc.) in alignment with management. /li liPass qualified leads to Sales resource for opportunity management and execution. /li liRegularly review lead pipeline and progression. Proactively give qualitative and quantitative feedback to Marketing on campaigns using standard procedures and reports. /li /ul h3Training Enablement /h3 ul liAssist in activities to enhance demand generation and product/solution skills /li liBe active part of either classroom, e-learning, virtual classroom, or mentor‑lead activities /li liComplete all enablement requested in a timely manner /li /ul h3Experience and Language Requirements /h3 ul li1 to 2 years of experience in Demand Generation or Inside Sales environment. /li liPreferably Digital (Remote) Experience, specifically in high volume of customer facing experience, phone‑centric work. /li liHigh volume activity working environments, involving phone and a CRM/ Contact Management System. /li liFluency in Spanish, English required. /li liFluency in any other regional language preferred. /li liBachelor's degree or equivalent business experience. /li /ul h3Location /h3 pBarcelona /p h3Equal Employment Opportunity /h3 pQualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. /p pSAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: /p pSuccessful candidates might be required to undergo a background verification with an external vendor. /p pRequisition ID: | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid /p pJob Segment: Cloud, Developer, Sales Management, E‑Learning, ERP, Technology, Sales, Education /p /p #J-18808-Ljbffr

En Grand Hotel Central buscamos incorporar un/a Reservation Manager, un perfil con fuerte orientación comercial, elevada capacidad analítica y contrastada experiencia en gestión de reservas en hoteles de lujo. El/la Reservation Manager será responsable de liderar el departamento de reservas del hotel y alcanzar sus objetivos, centrados en maximizar los ingresos y la rentabilidad mediante una adecuada gestión del inventario en todos los segmentos de mercado del hotel. Esta posición desempeñará un papel activo en la visibilidad online del hotel y en la distribución del inventario a través de los diferentes canales de venta, con el objetivo de optimizar los ingresos. Asimismo, liderará el equipo de reservas, gestionando un mínimo de dos personas. La posición analizará todas las reservas entrantes de los distintos segmentos, organizando al equipo de reservas y garantizando una operativa eficiente en coordinación con el equipo de Front Office. Esta posición reportará directamente al Director/a de Ventas del hotel. Sus principales responsabilidades serán: Corto plazo Coordinar el departamento de reservas y apoyar al equipo cuando sea necesario, liderando un equipo de al menos dos personas. Configurar correctamente el PMS para garantizar la adecuada implementación de las estrategias de revenue y ventas (incluyendo, entre otros, códigos de tarifa, servicios y paquetes). Optimizar la información, contenidos y descripciones en los canales de distribución online en colaboración con los equipos de Revenue y Marketing. Medio plazo Detectar y reportar discrepancias tarifarias al Revenue Manager. Mantener una comunicación constante con los equipos de Reservas, E-commerce y Marketing para mejorar la eficiencia de las ventas directas. Analizar y revisar semanalmente los precios online para identificar errores o inconsistencias. Realizar otras tareas razonables solicitadas por dirección, incluyendo la participación en turnos de Duty Manager. Garantizar que los perfiles CARDEX estén correctamente cumplimentados con fines de auditoría. Revisar junto al Front Office Manager la lista de llegadas del día siguiente para asignar habitaciones según prioridades. Participar en la revisión diaria de llegadas VIP para asegurar una experiencia alineada con los estándares de calidad cinco estrellas. Largo plazo Participar en la elaboración y seguimiento del presupuesto anual. Colaborar activamente en la estrategia de e-Commerce, participando en reuniones con proveedores y partners externos. Preparar informes y comentarios para las secciones de Business Review asignadas por dirección. Desarrollar el rol de formador/a interno/a para asegurar la correcta comprensión de los procesos, canales y segmentos de reservas por parte del equipo de Front Office. Elaborar y actualizar documentación de apoyo y SOPs relacionados con el departamento. Formar y motivar a los equipos de Reservas y Front Office en el programa de upselling para alcanzar los objetivos establecidos. Asegurar que los códigos de tarifa en el PMS estén siempre actualizados. Crear y coordinar el call center del hotel, garantizando una correcta gestión y respuesta de llamadas y correos electrónicos en tiempo y forma, así como establecer protocolos de atención telefónica.Crear una nueva dirección de correo específica para reservas, separando las consultas de reservas del correo general . Supervisar y asegurar la correcta gestión de las consultas provenientes de los buzones de Rooftop y Can Bo Restaurants, derivándolas al equipo correspondiente. Desarrollar cualquier otra tarea razonable relacionada con el puesto y la operativa del hotel.

ph3Position Snapshot /h3ulliLocation: Nespresso Headquarters, Barcelona, Spain. /liliType of Contract: Permanent. /liliType of work: Hybrid. /liliWork Language: Fluent Business English. /li /ulh3The Role /h3h3In This Role, You Will /h3ullibDrive Investigations /b: Lead investigations and broot cause analysis /b of bperformance issues /b related to databases and systems. /lilibDefine Strategies /b: Develop problem resolution strategies for bperformance improvements /b, including coordination of fixes related to databases. /lilibPromote Improvement /b: Foster a culture of continuous performance improvement within Nespresso's Digital Tech, focusing on database optimization and related technologies. /lilibManage Critical Situations /b: Address bcritical incidents /b and instabilities effectively, especially related to bdatabase performance /b. /lilibSupport Events /b: Lead preparation activities for blarge promotional events /b, ensuring system stability and performance are optimized. /li /ulh3What We’re Looking For /h3ullibEducation /b: Bachelor’s or Master’s degree in IT or equivalent work experience. /lilibExperience /b: 8-10 years of experience on performance investigation root cause and crisis management. /lilibLeadership /b: Proven ability to lead and mentor teams in complex, high-pressure environments, with a strong ability to communicate effectively and a proactive learning attitude. Willingness to evolve into a bleadership /b role. /lilibStress Management /b: Ability to manage stress effectively, especially in crisis situations. /lilibBusiness Orientation /b: A flexible and business-oriented mindset to address and resolve challenges. /liliAvailability for on call service. /li /ulh3Extra Skills That Set You Apart /h3ulliFamiliar with Crisis Management and handling critical situations related to database performance. /liliExperience in Data technologies and Database Performance Tuning and scalability. /liliITIL and project Management Certification. /liliKnowledge of Agile and DevOps principles. /li /ulh3We offer you /h3pWe offer more than just a job. We put people first and inspire you to become the best version of yourself. /ppGreat benefits including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as versatile remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc. /ppPersonal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset. /ppHybrid working environment with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill! /ppRecreation activities such as yoga, Zumba, etc. and a wide range of volunteering activities. /ph3The Hiring Process /h3ulliInterviews: Engage in three stages of interviews (Talent Acquisition, Hiring Manager, and Stakeholder Interview). /liliOnboarding: Prepare your onboarding journey and welcome you on your first day at Nespresso! /li /ulh3About Nespresso /h3pThe Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of espresso coffee. /ppSince 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their coffee. /ppWe are a Company committed with the Climate change and we aim to achieve carbon neutrality as soon as possible and net‑zero GHG emissions by 2050 at the latest. /ppIn 2019 we created the digital hub in Barcelona to offer the best customer experience and innovation to B2C and B2B channels. /ppWe encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability. People are at the heart of our success – all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. /ppStep outside your comfort zone; share your ideas, way of thinking and working to make a difference to the world, every single day. You own a piece of the action – make it count. /ppJoin Nestlé #beaforceforgood /p /p #J-18808-Ljbffr

About Us HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. Desplácese hacia abajo para obtener una visión general completa de lo que requerirá este trabajo. ¿Es usted el candidato adecuado para esta oportunidad? Job description We are seeking a Contact Center Agent to join our dynamic Contact Center team. In this role, you will support our clients and suppliers, contributing to one of our core missions: delivering unique holiday experiences to our customers . Role Overview The primary responsibility of this role is to assist clients—including tour operators, travel agencies, and end customers—with their inquiries, liaise with suppliers, and manage bookings in alignment with the standards and procedures of the Operations Department. The goal is to address client needs efficiently and effectively. Key Responsibilities • Engage with callers in a professional and enthusiastic manner, representing HBX Group with excellence., • Provide accurate and helpful information in response to client inquiries., • Document all call activity clearly and accurately in the Back Office system., • Respond promptly and precisely to online and email requests., • Monitor and manage bookings, including reservations, special requests, amendments, and cancellations., • Escalate issues appropriately, following Contact Center protocols., • Maintain high standards of service quality and professionalism., • Meet established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)., • Adhere to all company policies and procedures., • Follow assigned schedules and adapt to changes based on call volume. Required Skills and Qualifications • Strong customer service orientation and active listening skills., • Proficiency in English and Italian (spoken and written)., • Excellent verbal and written communication, with attention to grammar and clarity., • Problem-solving mindset with persistence in resolving issues accurately and efficiently., • Ability to follow detailed instructions independently., • High attention to detail and adaptability., • Consistent focus and enthusiasm throughout the work shift. At HBX Group, we believe that diversity drives innovation and makes travel a force for good. xbhjioe We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference

Plataforma SaaS AI-native que despliega agentes de IA autónomos para automatizar el marketing digital de empresas: crean y optimizan webs y landings, gestionan campañas y ads, publican contenidos en redes sociales, gestionan perfiles de Google Maps y gestionan las reseñas. La compañía está escalando y busca la persona que profesionalice y lidere el motor de prospección: el equipo SDR. Es esencial asegurarse de que cumple con los requisitos como solicitante para este puesto; por favor, lea atentamente la información a continuación. Liderar, escalar y optimizar la operación SDR para convertir interés en oportunidades de negocio previsibles y de alta calidad. Serás responsable del rendimiento operativo, del desarrollo del equipo y de mejorar constantemente la velocidad, la tasa de conversión y la experiencia de cada lead inbound y outbound hasta que llegue al AE. • Diseñar y ejecutar la estrategia operativa SDR: estructura, hiring plan, onboarding, ramp‑up y retención., • Gestionar el día a día del equipo: asignación de leads, cumplimiento de SLAs, calidad de las cualificaciones y performance individual., • Liderar operaciones tanto inbound como outbound: segmentación, cadencias multicanal (call, email, WhatsApp, social) y priorización de cuentas., • Implementar y mantener playbooks, scripts y secuencias, adaptándolos por segmento (autónomos vs pymes)., • Coaching continuo: 1:1, role‑plays, escuchas de llamadas y sesiones de skill‑building para mejorar conversión y manejo de objeciones., • Especialista en abordar leads complejos: convertir prospectos escépticos o enojados en conversaciones productivas mediante escucha activa, empatía y desescalado., • Detectar y eliminar fricciones operativas: optimizar CRM (HubSpot), integraciones y automatizaciones., • Colaborar con Marketing y Producto para mejorar lead quality y retroalimentar mensajes y campañas., • 3+ años liderando equipos SDR, inside sales o call center en entornos tech / SaaS (alto volumen)., • Experiencia operativa en outbound prospecting: diseño de cadencias, ABM básico y priorización de cuentas., • Probada experiencia en coaching comercial, role‑plays y mejora de performance individual., • Habilidad para gestionar y recuperar conversaciones con prospectos difíciles: escucha activa, empatía, reencuadre y cierre de conflictos. Perfil con actitud hunter., • Mentalidad analítica y orientada a procesos: definir KPIs, crear reporting y convertir datos en acciones., • Dominio funcional de HubSpot u otros CRMs (implementación y reporting)., • Excelentes habilidades de comunicación, feedback y desarrollo de talento., • Español nativo e inglés profesional., • Rol de alto impacto con autonomía y visibilidad directa en la estrategia de crecimiento., • Salario competitivo + variable por objetivos, • Plan de desarrollo profesional, formación y mentoring., • Cultura startup: responsabilidad, feedback frecuente y foco en resultados. xcskxlj, • Trabajo híbrido y flexible (2 días/semana remoto)., • Beneficios: plan retribución flexible con tarjeta restaurante, seguro médico, formación, transporte, día de cumpleaños de vacaciones, entre otros perks!!Business Development Representative - Mercado Español #J-18808-Ljbffr

ph3Operations Executive /h3pLocation: WEMEA Spain BarcelonabrType: Full timebrPosted TodaybrJob requisition id: R /ph3Job Details /h3pOur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. /ph3Primary Duties and Responsibilities /h3ulliTransportation Management Coordination: Edit and manage jobs (Exports/Imports) within the Transportation Management System (TMS), performing detailed “Routing Checks” to optimize transport modes (airplane, car, train, etc.). /liliCoordinate driver assignments for delivery and pickup of shipments at offices and freight companies. /liliOversee and prepare collected/received shipments for EUL-route processing, including pre‑advising shipments. /liliMonitor shipments in transit, addressing any deviations from the plan with flexibility and efficiency. /liliContinuously review TMS notes and handle pre‑advised shipments with precision. /liliConduct “Post Flight Checks” to verify planned departure and arrival times of flights. /liliManage internal debits and credits (Clearinghouse) to ensure financial accuracy. /liliIdentify critical information and act promptly (e.g., All Stations Emails, Holiday Lists, Ops‑Memos). /liliEnsure compliance with all relevant regulations (ADR/DGR/IATA) and applicable laws. /liliEffectively utilize and maintain technical tools such as TMS, OpStar, Cubixx, X‑act, and Flight Monitor. /liliManage the sorting area, including packaging, supplies, and cooling media inventory. /liliFoster strong communication with national and international World Courier stations and agents. /liliBuild and maintain relationships with key contractors and transport partners, including airlines, handling agents, rail operators, customs officials, veterinarians, and suppliers. /liliPrepare and precondition packaging materials and cooling media for shipments. /liliMark and label shipments in compliance with all applicable regulations. /liliPrepare and procure all necessary documentation (e.g., HWB, MAWB, import/export permits, live animal certificates, dangerous goods declarations, etc.). /liliVerify transport documents to ensure compliance with ADR/IATA‑DGR standards. /liliHandle all customs formalities for both import and export: inspection and procurement of required paperwork, calculating customs duties and taxes, entering them into WorldStar, and submitting customs declarations electronically or via the responsible customs office using systems like ATLAS/NCTS, verbal customs declaration, or CARNET procedures. /li /ulh3Position Requirements /h3pFluency in English is mandatory for this role. /ppThis is an onsite position based in our Hospitalet de Llobregat office, with an adaptable rotational schedule. Working hours: 40 hours per week, Monday through Friday. /ph3Reporting /h3pReports directly to: Operations Supervisor, Operations Manager, or General Manager of Aero Link. /ph3Work Environment /h3pThe work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. /ph3Benefits /h3pBenefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. /ph3Affiliated Companies /h3pWorld Courier de Espana, S.A. /ph3Equal Employment Opportunity /h3pCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state or local law. Harassment is prohibited. All matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. /ph3Accommodations /h3pCencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email /p /p #J-18808-Ljbffr

Date Posted:2025-11-06Country: SpainLocation: Bellaterra 18-20, 08940 CORNELLA DE LLOBREGAT, Spain¿Te gustaría formar parte de un sector estable y con muchas salidas profesionales?OTIS, líder a nivel nacional y mundial del sector de la elevación, está contratando TÉCNICO DE ASCENSORES en CORNELLÁ:Como TÉCNICO DE ASCENSORES, tus funciones serán:Llevar a cabo el mantenimiento preventivo y correctivo de los equipos en tu zona asignada.Responder proactivamente ante la diagnosis de averías y reparaciones con el objetivo de conseguir una solución. Llevar a cabo las reparaciones asignadas para lograr un funcionamiento continuo.Estar en contacto directo con el cliente para establecer una buena relación de trabajo.Ser proactivo en la implementación de mejoras y actualizaciones técnicas.Asesorar al cliente sobre cómo mejorar el rendimiento de los equipos.Cumplir con los estándares de seguridad y medio ambiente establecidos.Para tener éxito en este puesto, necesitamos:FORMACIÓN: OBLIGATORIO disponer del certificado de mantenedor o alguna de las siguientes titulaciones: CFGS Técnico Superior en Mecatrónica Industrial. CFGS Técnico Mantenimiento Electromecánico. CFGS Técnico Superior en Mantenimiento de Equipo Industrial. CFGM Técnico en Instalación y Mantenimiento Electromecánico de Maquinaria y Conducción de Líneas.También son válidos los siguientes IMAQ: IMAQ 0110 Instalación y mantenimiento de ascensores y otros equipos fijos de elevación y transporte. IMAQ 0210 Desarrollo de proyectos de instalaciones de manutención, elevación y transporte. IMAQ 0108 Mantenimiento y montaje mecánico de equipo industrial. IMAQ 0208 Planificación, Gestión y Realización del mantenimiento y supervisión del montaje de maquinaria, equipo industrial y líneas automatizadas de producción. FMEE0208 Montaje y puesta en marcha de bienes de equipo y maquinaria industrial.Serán válidas las Ingenierías de espec. IndustrialEXPERIENCIA: preferentemente de al menos 3 años en mantenimiento/montaje de ascensores. En caso de no tener experiencia previa, se exige FP del listado previo (aptdo. Certificac. /Formación).HERRAMIENTAS: electrónicas y digitalesOTROS:Imprescindible carné B en vigor.¿Te gustaría unirte a una verdadera empresa internacional, impulsada por el talento, que valora la Seguridad, la Ética, la Calidad, la Innovación y las Oportunidades para los Empleados?Buscamos profesionales comprometidos, cuya prioridad es la seguridad, que se sientan cómodos trabajando en equipos o solos, que sean curiosos y con capacidad adaptativa.#BuildWhatsNext.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.Become a part of the Otis team and help us #Buildwhatsnext!Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this link to read the Policy and Terms

ph3About Ukio /h3 pWe are one of the most promising startups of 2026 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, Paris and Milan. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well. /p pUkio's mission is to empower individuals to live where they want, when they want. We do this by disrupting the traditional residential real estate market, providing fully furnished and artfully designed apartments for stays starting at one month. We remove all the hassle around finding a rental with no long-term contracts, security deposits, broker fees, moving/buying furniture, etc., giving choice and flexibility to allow people to plant their roots anywhere. /p pBacked by Europe's best Venture Capital firms, this year will be vital in our growth as we look to further build out our team, further establish ourselves in our current markets, and expand our reach into multiple new markets. We are currently ranked in the top 10 startups in Spain by Linkedin, and we have successfully raised a Series A investment round of €27 million that will help propel our growth throughout Western Europe and bring us closer to reaching our goals. /p h3Our culture /h3 pWe honor diversity, compassion, and honesty above all else in our team. We’ve already got a great mix of dedicated, collaborative, and results-driven people and are looking for more like minded folks to join our team. In true startup fashion, we always embrace the unknown and grant full autonomy to our team members to act as the owners of their projects and tasks. We are creators who embrace dynamic environments and take on and build up projects from scratch. /p pOur team is composed of everyone from foodies to athletes, adventure seekers to art buffs. We know fun, and we always have a team event on our calendars, so are you ready to join us? /p h3Role /h3 pAs a Senior Guest Relations, you will own the guest experience and operational performance of a defined portfolio of Ukio apartments. This is not a traditional support or call-center role. You will operate managing your assigned units, balancing guest satisfaction, operational reliability, and business performance. You will make autonomous decisions that directly impact service quality, property uptime, and portfolio results. You will work cross-functionally to ensure high standards, resolve complex issues, and deliver on Ukio’s promise of making people feel at home anywhere. /p h3Responsibilities /h3 ul liAct as the main point of contact for all guest-related cases, ensuring fast, empathetic, and effective resolution. /li liOversee the full guest journey - from check-in to post check-out - maintaining Ukio’s high service standards. /li liTake full ownership of your portfolio, monitoring operational performance and proactively addressing risks. /li liUse data and internal dashboards to analyze metrics and implement improvements in guest experience and operational efficiency. /li liLead post-case reviews and implement long-term solutions to recurring issues. /li liPartner closely with internal teams (Operations, Sales, Property Management and Quality) to ensure seamless coordination and enhance overall service. /li liMonitor and control budget and operational KPIs to ensure sustainable performance. /li /ul h3About you /h3 ul li3–5 years of experience in hospitality, operations management, property management, or customer-facing roles. /li liAnalytical mindset with the ability to solve problems using data. /li liProven ownership of KPIs and cross-team collaboration. /li liExcellent communication skills in English and Spanish. Any additional language will be a plus. /li liComfortable managing multiple priorities independently in dynamic environments. /li liEmpathetic, detail-oriented, and committed to delivering exceptional guest experiences. /li liExperience with CRM or case management tools (e.g., Zendesk, HubSpot, Salesforce). /li /ul h3Ukio's life benefits /h3 ul liPrivate Health Insurance with ALAN /li liFlexible retribution with Payflow /li liUKIO Anniversary gift /li liTeam buildings and office events /li liTransportation card (transportation coverage for role that have traveling needed for their work tasks according to the internal policy) /li liFuel your day with fruit, nutrition bars, bottomless coffee/tea, and popcorn whenever you need a boost /li liAn amazing internal culture and no dress code! /li liInternational working environment with many different nationalities! /li /ul pUkio's culture promotes and values each individual's contribution. Diversity and inclusion, it’s a big topic for us, as such we encourage applications from individuals of all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. /p pbBe part of this revolution /b /p pbWe look forward to receiving your application! /b /p /p #J-18808-Ljbffr

We are seeking a proactive and organized individual to join our team temporarily as a Receptionist. Para una comprensión completa de esta oportunidad y de lo que se requerirá para ser un candidato exitoso, siga leyendo. This role involves ensuring the smooth operation of our office's administrative and general services. Key responsibilities include: • Visit Reception: Welcome and assist visitors, ensuring professional and positive experience while managing visitor logs and access., • Incoming Calls Management: Handle and direct incoming call in a professional and efficient manner, ensuring inquiries are addressed or forwarded appropriately., • Coordination with Building Facility Services: Act as the primary point of contact with the building facility management team to ensure seamless delivery of services, including cleaning, waste disposal, parking management, and office access., • Coordination with Suppliers: Coordinate with service suppliers, manage quotes and invoice for administrative services., • Stationery and Office Material Management: Manage the procurement, inventory, and distribution of stationery and office supplies, ensuring availability while optimizing costs., • Travel Administration: Manage travel arrangements and provide support to users as needed in compliance with the Group’s travel policy., • Courier Management: Coordinate incoming and outgoing courier services, ensuring timely and accurate delivery of documents and packages, and maintaining records for tracking purposes., • Meeting Room Reservation and Event Logistics: Manage the scheduling and reservation of meeting rooms, ensuring proper setup and availability of required resources. Coordinate catering services for meetings and events, and oversee logistical arrangements to ensure smooth execution., • Commercial Pool Car Management: Manage the scheduling, maintenance, and availability of the company’s pool cars, ensuring proper usage and compliance with company policies., • Employees' Telephony Management: Oversee the management of employees' telephony needs, including mobile phones and landlines, handling device allocation, troubleshooting, and liaising with service providers. This temporary position is ideal for individuals with strong organizational skills, attention to detail, and a proactive approach to problem-solving. xbhjioe If you thrive in a dynamic environment and are passionate about optimizing office operations, we would love to hear from you! Duration: 3 August 2026 until 31 August 2026 Location: Barcelona – Service Center Apply now to become a key contributor to our administrative excellence!

Role Overview: The i2CAT Foundation in Barcelona is seeking high-potential postdoctoral candidates to co-develop competitive proposals for the 2026 MSCA Postdoctoral Fellowships. As a premier European hub for applied research, our center focuses on generating social and economic impact in the sectors of Telecommunications (6G), Cybersecurity, Connected Mobility, and GovTech. Scientific Director Dr. Xavier Costa and Dr. Josep Escrig will serve as the supervisors for this fellowship to oversee the researcher's scientific progress and professional integration. Fellows will gain access to state-of-the-art facilities, including Europe's first 6G space laboratory, and receive dedicated proposal-writing support from our European Project Officers. The following research pillars represent the directions we consider most promising for the evolution of autonomous digital workers. These are intended as a strategic starting point; candidates are not required to address all of them and are highly encouraged to propose variations or entirely new research directions that align with their specific expertise and vision for the future of Agentic AI. Research Pillar I:Multi-Agentic AI through Continual Learning and LLM Adaptation This pillar investigates how LLM-powered and new generations of agents can move beyond "frozen" pre-trained weights to become truly adaptive lifelong learners. You will explore Just-In-Time Reinforcement Learning (JitRL), a breakthrough approach that modulates a model's frozen prior toward an optimal posterior without expensive gradient updates or catastrophic forgetting . By leveraging non-parametric memory and adjusting action logits through the , agents can learn from live environmental feedback in real-time . Research will utilize state-of-the-art benchmarks like MEAL (Multi-agent Environments for Adaptive Learning) to ensure these adaptive agents maintain stable cooperation even as their surroundings and roles evolve . Research Pillar II: Quantum Multi-Agentic AI and Entanglement-Based Coordination Scaling multi-agent swarms currently faces a "communication wall" where message overhead grows quadratically with each new agent . This research line aims to shatter that wall by using Quantum Entanglement as a shared substrate for coordination, effectively bypassing the need for explicit message-passing . Through Entangled Quantum Multi-Agent Reinforcement Learning (eQMARL), you will design agents whose cognitive states are physically correlated, allowing for instantaneous state alignment upon quantum measurement . This framework enables constructive interference of compatible plans while incompatible ones are canceled out, allowing massive drone swarms or 6G network slices to synchronize with zero latency . Pillar III: Social Multi-Agentic AI and Cross-Stakeholder Trust This pillar explores the social intelligence required for Multi-Agentic AI systems where independent agents, belonging to different companies or stakeholders, must collaborate despite having different interests. You will investigate mechanisms for Indirect Reciprocity and Reputation Systems, allowing "digital strangers" to build trust and find human-like "win-win" collaborations in decentralized environments. By integrating mathematical Game Theory and negotiation mechanisms, you will develop protocols that lead agents toward a stable Nash Equilibrium, ensuring fair and efficient outcomes in complex environments such as GovTech participation platforms or multi-provider 6G network slices. By joining us, you can expect: • We practice a 4-1 hybrid model (4 days remotely, 1 day at the office) to balance face-to-face collaboration with deep-focus remote work. We embrace a hybrid model, but we truly encourage our team to soak up the in-office experience. There's a unique energy and collaboration in our new space that you simply can't replicate through a screen., • Enjoy core hours flexibility: as long as you're online for our team syncs between 10:00 and 15:00, you can design the rest of your day to fit your rhythm., • Early-Finish Fridays: We believe in a long weekend. Every Friday throughout the year is an intensive 6.5-hour workday, so you can kick off your personal time by mid-afternoon., • Intensive summer schedule: To help you enjoy the sun and balance family life during school holidays, we switch to a 7-hour workday from June 22nd to September 4th., • You get 27 paid vacation days per year, well above the legal minimum, giving you over five full weeks to recharge whenever you need them. You are asked to enjoy at least 12 vacation days during summer., • We will work so that you have a career plan to promote your growth and development. Application Details and Deadlines i2CAT provides a premier environment for researchers holding a PhD with up to 8 years of experience who meet the MSCA mobility rules. • Supervisors: Dr. Josep Escrig and Dr. Xavier Costa, • Mobility Rule: Candidates must not have resided or carried out their main activity in Spain for more than 12 months in the 36 months (1 year of the last 3 years) immediately before the call deadline., • Key Dates: Call opens April 9, 2026; Deadline September 9, 2026., • Contact: Interested candidates are invited to contact and with a CV and a brief research interest statement to begin co-developing a competitive proposal. Requirements: MUST HAVE: • PhD degree at the time of application., • Compliance with the MSCA mobility rule: candidates must not have resided or carried out their main activity in Spain for more than 12 months during the 36 months immediately before the call deadline., • Relevant scientific publications in Artificial Intelligence or related areas., • Previous participation in research projects at national, European, or international level. NICE TO HAVE: • PhD in Artificial Intelligence or a closely related field., • Strong publication record in Artificial Intelligence., • Publications in Agentic AI, Multi-Agent Systems, LLM-based agents, autonomous agents, or related topics., • Previous experience leading or coordinating research activities, work packages, or research projects.

Role Overview: The i2CAT Foundation in Barcelona is seeking high-potential postdoctoral candidates to co-develop competitive proposals for the 2026 MSCA Postdoctoral Fellowships. As a premier European hub for applied research, our center focuses on generating social and economic impact in the sectors of Telecommunications (6G), Cybersecurity, Connected Mobility, and GovTech. Scientific Director Dr. Xavier Costa and Dr. Josep Escrig will serve as the supervisors for this fellowship to oversee the researcher's scientific progress and professional integration. Fellows will gain access to state-of-the-art facilities, including Europe's first 6G space laboratory, and receive dedicated proposal-writing support from our European Project Officers. The following research pillars represent the directions we consider most promising for the evolution of autonomous digital workers. These are intended as a strategic starting point; candidates are not required to address all of them and are highly encouraged to propose variations or entirely new research directions that align with their specific expertise and vision for the future of Agentic AI. Research Pillar I:Multi-Agentic AI through Continual Learning and LLM Adaptation This pillar investigates how LLM-powered and new generations of agents can move beyond "frozen" pre-trained weights to become truly adaptive lifelong learners. You will explore Just-In-Time Reinforcement Learning (JitRL), a breakthrough approach that modulates a model's frozen prior toward an optimal posterior without expensive gradient updates or catastrophic forgetting . By leveraging non-parametric memory and adjusting action logits through the , agents can learn from live environmental feedback in real-time . Research will utilize state-of-the-art benchmarks like MEAL (Multi-agent Environments for Adaptive Learning) to ensure these adaptive agents maintain stable cooperation even as their surroundings and roles evolve . Research Pillar II: Quantum Multi-Agentic AI and Entanglement-Based Coordination Scaling multi-agent swarms currently faces a "communication wall" where message overhead grows quadratically with each new agent . This research line aims to shatter that wall by using Quantum Entanglement as a shared substrate for coordination, effectively bypassing the need for explicit message-passing . Through Entangled Quantum Multi-Agent Reinforcement Learning (eQMARL), you will design agents whose cognitive states are physically correlated, allowing for instantaneous state alignment upon quantum measurement . This framework enables constructive interference of compatible plans while incompatible ones are canceled out, allowing massive drone swarms or 6G network slices to synchronize with zero latency . Pillar III: Social Multi-Agentic AI and Cross-Stakeholder Trust This pillar explores the social intelligence required for Multi-Agentic AI systems where independent agents, belonging to different companies or stakeholders, must collaborate despite having different interests. You will investigate mechanisms for Indirect Reciprocity and Reputation Systems, allowing "digital strangers" to build trust and find human-like "win-win" collaborations in decentralized environments. By integrating mathematical Game Theory and negotiation mechanisms, you will develop protocols that lead agents toward a stable Nash Equilibrium, ensuring fair and efficient outcomes in complex environments such as GovTech participation platforms or multi-provider 6G network slices. By joining us, you can expect: • We practice a 4-1 hybrid model (4 days remotely, 1 day at the office) to balance face-to-face collaboration with deep-focus remote work. We embrace a hybrid model, but we truly encourage our team to soak up the in-office experience. There's a unique energy and collaboration in our new space that you simply can't replicate through a screen., • Enjoy core hours flexibility: as long as you're online for our team syncs between 10:00 and 15:00, you can design the rest of your day to fit your rhythm., • Early-Finish Fridays: We believe in a long weekend. Every Friday throughout the year is an intensive 6.5-hour workday, so you can kick off your personal time by mid-afternoon., • Intensive summer schedule: To help you enjoy the sun and balance family life during school holidays, we switch to a 7-hour workday from June 22nd to September 4th., • You get 27 paid vacation days per year, well above the legal minimum, giving you over five full weeks to recharge whenever you need them. You are asked to enjoy at least 12 vacation days during summer., • We will work so that you have a career plan to promote your growth and development. Application Details and Deadlines i2CAT provides a premier environment for researchers holding a PhD with up to 8 years of experience who meet the MSCA mobility rules. • Supervisors: Dr. Josep Escrig and Dr. Xavier Costa, • Mobility Rule: Candidates must not have resided or carried out their main activity in Spain for more than 12 months in the 36 months (1 year of the last 3 years) immediately before the call deadline., • Key Dates: Call opens April 9, 2026; Deadline September 9, 2026., • Contact: Interested candidates are invited to contact and with a CV and a brief research interest statement to begin co-developing a competitive proposal. Requirements: MUST HAVE: • PhD degree at the time of application., • Compliance with the MSCA mobility rule: candidates must not have resided or carried out their main activity in Spain for more than 12 months during the 36 months immediately before the call deadline., • Relevant scientific publications in Artificial Intelligence or related areas., • Previous participation in research projects at national, European, or international level. NICE TO HAVE: • PhD in Artificial Intelligence or a closely related field., • Strong publication record in Artificial Intelligence., • Publications in Agentic AI, Multi-Agent Systems, LLM-based agents, autonomous agents, or related topics., • Previous experience leading or coordinating research activities, work packages, or research projects.