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Additional Information DNI/NIE required Job Number 24082057 Job Category Sales & Marketing Location Renaissance Barcelona Hotel, Pau Claris 122, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service • Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company’s customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Discover Barcelona while enjoying the defining luxuries of the Renaissance Barcelona Hotel. Conveniently situated in the heart of Barcelona, Spain, the hotel's location puts travelers near bountiful shopping, fine restaurants and a wealth of entertainment. Within walking distance of Paseo de Gracia, the city's world-renowned avenue filled with impressive architecture, exceptional shopping and prominent business destinations, this stylish hotel in Barcelona aptly offers exceptional service and contemporary designs. Whether traveling for business or leisure, the lodging's well-appointed guest rooms feature luxury bedding ensembles, individual climate control, high-speed Internet, cable/satellite service and modern bathrooms to provide travelers with everything needed for a remarkable hotel experience in Barcelona, Spain. On-site steakhouse dining and a relaxing lounge offer exciting food and beverage options and the hotel's impressive event venues are ideal for business meetings, conferences and social events.
Full time. Languages minimum Spanish / English, more languages is a plus. In addition to English. Positive attitude, service minded, charisma. Only candidates with a profesional restaurant training and at least 5 years of experience can apply. If we get to an agreement it’s a fixed contract from the start. Excellent working conditions and salary
(3-6 months project) We are seeking a highly organized and proactive Facilities Management Project Manager to oversee the implementation of facility services for a new client in Barcelona. This role involves coordinating and managing all on-site related services, including cleaning, reception, maintenance, and vendor management, ensuring a seamless transition and setup within a 3-6 month project timeframe. Key Responsibilities: Lead the implementation of facilities management services for a new client, ensuring all aspects are delivered on time and meet quality standards. Coordinate and supervise on-site services including cleaning, maintenance, reception, and security operations. Manage relationships with vendors and contractors, ensuring services are delivered as per the agreed contracts and performance metrics. Develop and implement project plans, including scope, resources, scheduling, and procurement. Monitor project progress and make adjustments as necessary to ensure successful project completion. Ensure compliance with health and safety regulations and standards throughout the project duration. Prepare and present regular project reports to stakeholders, highlighting progress, issues, and solutions. Manage the project budget, ensuring all expenses are within the allocated funds.
Well known international tourism company is looking for a charismatic tour guide to cover different types of bilingual services such as tapas tours, cooking classes, cocktails classes and several other activities. If you have experience in the gastronomic sector as a chef, souschef, cook, Barman or experience in the hostelry sector, definitely we want to know you. Alternatively if you are a performer and used to presenting in front of an audience, but also have a love for food, history and culture do get in touch. About you Excellent English, spoken and written. Knowledge of the Spanish language would be beneficial. Hands on Multitasking Hard working and independent Able to work under pressure Able to cope with a last minute change of plan Able to work weekends Attach to the work procedure, following instructions and orders. Customer and service quality oriented, People gifted Able to work Rotative shift. Gastronomic knowledge Why Travel Brilliant: You will work in the heart of Barcelona You will be joining a Young and international enviroment with opportunity to grow in the hostelry sector also cultural Exchange. starting with 30hs- 40hs 2 days off As a benefit you will get access to the company tours tips and sales commission
Looking for a Barmen to complete a team passionate about customer service and hospitality
Buscamos Relaciones públicas para Coctelería en el centro de Barcelona. Imprescindible idioma ingles, y buena presencia.
Rooster & Bubbles busca un Cocinero/a para jornada completa (horario 4 días de seguido + 1 partido) dos festivos semanales consecutivos. RESPONSABILIDADES - Realización del servicio diario - Preparación diaria de las diferentes elaboraciones de la carta. - Realizar tareas diarias de reposición, inventario y de mantenimiento de orden general. - Limpieza diaria del entorno de trabajo, utensilios y equipamiento de cocina. - Apoyo al equipo de cocina con la elaboración de nuevos platos. BENEFICIOS: - Salario competitivo. - Contrato indefinido. - Dos días de fiesta consecutivos (MARTES y MIÉRCOLES). - Contrato de 40h, con posibilidad de hacer horas extras retribuidas. - Entorno de trabajo dinámico y motivador. - Desarrollo profesional y oportunidades de crecimiento. - Descuentos en comidas y bebidas. - Formar parte de un grupo de restauración dinámico, diverso, innovador y en constante crecimiento y expansión. Rooster and Bubbles es un empleador que ofrece igualdad de oportunidades. Agradecemos a todos los candidatos por su interés, pero solo contactaremos a aquellos que cumplan con los requisitos del puesto.
We are a new juice bar in Barcelona, Villa Olimpica, Av Icaria. At least he has been doing business successfully in Marbella for several years, and now he is coming here as well. I am looking for new team members in the position of cook. It is desirable, but not necessary, to have experience working in this field, as training in the preparation of certain products is certainly required. Knowledge of English and Spanish is required for communication with customers. Work from 40 hours a week, in shifts from 6pm to 00:00. A motivating starting salary that depends on the worker's experience and our agreement.
Estamos seleccionando personal con experiencia en Atención al cliente para trabajar fines de semana en jornada completa de 8 horas en el Shopping Center de la Roca Village durante todo el verano. Buscamos personal con don de gentes y acostumbrados a hablar con el público. Tareas a desempeñar: Dar a conocer las distintas boutiques que se encuentran ubicadas en el Shopping Center, inauguraciones de nuevas boutiques, carnet de fidelización "membership" (completamente gratuito, da acceso a ventas privadas, sumar puntos en las compras, descuentos en ciertas boutiques, sorteos, etc...) Realizar encuestas de satisfacción tanto de Restauración como del mismo centro.
Estamos seleccionando personal para trabajar en varias acciones todos los Sábados desde el 29 de Junio al 3 de Agosto incluido. Buscamos promotores con perfil comercial para promocionar una bebida espirituosa en un chiringuito de Arenys de Mar y otras localidades de la zona del Maresme La promoción será entre 4 y 5 horas por la tarde. Horario aproximado de 17h a 21h puede variar una hora antes o después. Imprescindible que sea la misma persona todos los Sábados en el horario estipulado. Se hará un contrato temporal para los días trabajados. Interesada/os adjuntar vuestra candidatura a la oferta. Buscamos promotores con dotes comerciales y simpáticos en Mataró, Badalona, Arenys de Mar y Badalona. Muchas gracias
Estamos buscando a una persona dinámica y con excelentes habilidades de venta para unirse a nuestro equipo. Si tienes disponibilidad los domingos de 11 a 15 y de 17 a 21 horas, ¡esta oportunidad es para ti! Requisitos: - Buena presencia y actitud positiva. - Simpatía y capacidad para conectar con los clientes. - Experiencia previa en ventas y habilidades demostradas en ventas personalizadas. - Enfoque en la atención al cliente, preferiblemente con experiencia en entornos NO self-service. Ofrecemos un ambiente de trabajo amable y profesional, donde tendrás la oportunidad de desarrollar tus habilidades y crecer dentro de la empresa. Si te apasiona el mundo de las ventas y buscas un lugar donde destacar, ¡esperamos tu candidatura!
What’s the job? As Front Office Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. You'll report to the Front Office Supervisor. Your day-to-day: • Be the warm welcome that kicks off a memorable guest experience! • Support the Front Office Supervisors in all required tasks. • Acknowledge IHG Rewards Club and Kimpton Karma members and returning guests, in person or on the phone. • Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. • Handle cash and credit transactions. • Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. • Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. • Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. • Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed. • Take pride in your appearance and place as a brand ambassador. • Always know what events and activities are on the day’s schedule. What we need from you: • Bachelor’s degree in hospitality or related field. • 2+ years’ experience working in Front Office department. • Must be fluent in local language and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: • Discounted international room rates. • Room for professional growth in one of the largest hospitality companies. • Training programmes and access to IHG’s training tool. • Uniform and laundry service. • Meals whilst on duty. • Cool work environment and lots of fun!
Its a dirrect sales position. The person for apply this job need to speak english. We are looking for someone fast learner and dynamic.
Cocktail bar in Barcelona is looking for a professional bartender for 40 hours. the perfect candidate for the offer is a professional who loves this job and is dedicated to it and whose priority is hospitality and customer satisfaction! We are looking for a profile that wants to learn, grow and contribute to a healthy and ambitious project. We offer: indefinite contract at 40 hours two days of holidays per week 30 days holiday per year 15 winter holidays per year salary of 1600€ net plus tips training given by the company genuine working environment Previous knowledge of bartending is essential, both in classic cocktails and spirits. Fluent in English and Spanish and other languages will be valued. Thank you all for signing up to the offer!
Looking for a bartender/Cocktail maker with experience. You must have outstanding customer service skills, work as a team, be dynamic, flexible, adaptable, work nights and weekends, stock control, multitask when necessary, communication skills, speak Spanish and English proficiently.
We are building a new team for our soon to be open American Restaurant-Bar with live sports and music, in the center of the city. Available positions at the moment comprehend Sala and Bar positions, with some rotations included between them, we need customer oriented people, with a lot of energy and willing to learn our way of work. Experience is not required but appreciated. This position requires: - English level native or Advanced - Customer experience Skills - Language skills - Adaptability to late shifts - Basic knowledge of table service and Bar - NIE You can expect from us: - Young and Fun environment (always ensuring customer experience is special) - Rotation between Early and Late shifts - International customers mainly - American food, cocktails and Brunch - Live music and events Here, we valuate more the willing to learn, work and grow professionally, than the previous experiences. Working time can be flexible on the needs of our staff, although we will need to prioritize the coverage of our shifts, if the situation allows it, we can be flexible with studies and projects, offers vary from 40 hours a week to part times. Salary based on the latest regional convenio. If this offer suits you, we hope we can hear from you, cheers!
Company Description SLS Barcelona brings a new variety of oceanside glamor, indulgence and excellence to Barcelona’s vibrant 22@ neighborhood. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, with two pools, a spa, fitness center and six bars and restaurants that create lively food and entertainment within this singular location. A 750sqm auditorium and a dozen versatile meeting spaces round out the offering to form the complete destination - inviting groups, events and travelers of all types to say, “farewell to the ordinary.” We are looking for an experienced Training & Development Manager to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of People & Culture, the Training & Development Manager directs the training and development strategy of the hotel while supporting the People & Culture day-to-day tasks. The Training & Development Manager assures the hotel culture is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development. Job Description What you'll do Develop a strategic training plan that aligns with business goals and addresses skill gaps. Design and deliver impactful training programs to achieve organizational goals. Deliver an effective onboarding program to support the retention of new talent and encourage a smooth transition into the business. Conduct training needs analysis and develop the employee development plan. Set up on-the-job training system, handle placement and scheduling of trainees, monitor and supervise their performance. Manage the training budget effectively, ensure cost-effective solutions without compromising the quality of programs. Administer all training records, ensure efficient records keeping and filing system. Keep the culture of the hotel alive by embedding the SLS values, promoting a fair, safe and inclusive environment and leading initiatives that engage and empower the team. Support managers on employee relations and performance management cases. Work with the Director of People & Culture on European/Global projects and rollouts. Qualifications What we are looking for... +3 years experience in hospitality within hotels/restaurants with a similar position. Proven team leader with a high level of energy and motivation with a proven track record of living the company's values Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
What’s the job? As Food and Beverage Supervisor you will be responsible for supervising the team, ensuring the service is on point and solving any issue reported by the team. You'll report to the Food and Beverage Manager. Your day-to-day: • Support the Assistant Director of Food & Beverage and the Director of Food & Beverage in any required task. • Manage beverage control including inventory, bar pars, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns and food standards. • Implement agreed upon beverage policy and procedures throughout the property. • Train staff on liquor control policies and procedures. • Monitor adherence to all liquor control policies and procedures. • Ensure Bar team provides excellent service and continually strives to exceed expectations. • Ensure service and other standards according to SOPs are adhered to. • Ensure cash handling procedures are followed and all stock items are managed. • Ensure that the Bar team is continually trained in product knowledge, all menus and Hotel initiatives. • Oversee the preparation and presentation of beverages to meet set standards. • Oversee staff training and carry out on-the-job training where required. What we need from you: • Bachelor’s degree in hospitality or related field. • Some college and/or advanced training in food and beverage management valuable. • 2+ years’ experience working in Food and Beverage department as supervisor. • Must be fluent in local language and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: • Discounted international room rates. • Employee recognition programmes. • Training programmes and access to IHG’s training tool. • Meals whilst on duty. • Uniform and laundry service.
Read all the requirements Buscamos una persona con los siguientes conocimientos y experiencia: 1. Gestión del centro de ventas de Amazon 2. experiencia en listado de productos y gestión de inventario en amazon fba 3. PPC y marketing en redes sociales 4. Experiencia en TIkTok Shop 5. debe tener buen conocimiento de Inglés escrito y hablado. 6. Disponibilidad para trabajar en Barcelona España. 7. Debe tener nacionalidad española o comunitaria o cualquier nacionalidad con permiso para trabajar en España. In English We are looking for a person with following knowlegde and experience: 1. Amazon seller centre managment 2. experience in product listing and inventory managment on amazon fba 3. PPC and social media marketing 4. TIkTok Shop experience 5. must have good knowledge of written and spoken English. 6. Available to work in Barcelona Spain. 7. Must be Spanish or EU National or any Nationality with Permission to wokrk in Spain
Key Responsibilities: As a Floor Supervisor, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and maintaining a smooth workflow on the restaurant floor. Your primary duties will include: Opening Duties: · Ensure the restaurant is ready for service by overseeing the opening procedures. · Conduct pre-shift meetings with staff to outline daily tasks and goals. · Inspect the cleanliness and readiness of the dining area, kitchen, and restrooms. · Verify that all equipment is in working order and address any issues. Daily Operations: · Supervise and coordinate the activities of floor staff, including servers, hosts, and bussers. · Monitor service quality and address any customer issues promptly and professionally. · Maintain a visible presence on the floor, assisting staff and interacting with customers as needed. · Ensure adherence to company policies, health and safety regulations, and quality standards. Staff Management: · Train, mentor, and motivate floor staff to deliver exceptional service. · Manage staff schedules, ensuring adequate coverage for shifts. · Handle time-off requests and shift swaps efficiently. · Conduct performance evaluations and provide feedback to staff. Customer Service: · Foster a welcoming and positive dining experience for all guests. · Address and resolve customer complaints and concerns in a timely manner. · Monitor customer feedback and implement improvements to enhance service quality. Closing Duties: · Oversee the closing procedures, ensuring all tasks are completed accurately. · Conduct end-of-day financial reconciliation, including closing tills and preparing bank deposits. · Ensure the restaurant is clean, secure, and ready for the next day's operations. Inventory and Supplies: · Monitor inventory levels and coordinate with the kitchen and bar staff for restocking. · Assist in ordering supplies and managing deliveries. · Maintain accurate inventory records and report discrepancies. Operational Efficiency: · Identify areas for improvement in service delivery and operational processes. · Implement strategies to enhance productivity and efficiency on the floor. · Monitor key performance indicators (KPIs) and report to management. Requirements: • Proven experience as a Floor Supervisor or in a similar role in a high-end or busy restaurant setting. • Fluency in Spanish and English. • Excellent communication and interpersonal skills. • Availability to work flexible hours, including mornings, evenings, weekends, and holidays as needed. Benefits: • Training and development. • Employee discounts. • Free meals. • Uniforms and Laundry Service. If you are passionate about providing exceptional service and creating memorable breakfast experiences, we invite you to apply for the Floor Supervisor position. Join our team and contribute to a work culture that values excellence, respect, and teamwork.
We are looking for a very motivated person to start with us a new experience in our flagship store Chigabiga in the heart of the Gothic Quarter in Barcelona. The shop is located in a very touristic area and we are searching for very sociable, open minded and salesperson to join us! Skills required: - English and Spanish are a must but of course we will appreciate more languages as our main customers are tourists from all over the world. - Knowledge of art would be an advantage. - Good time keeping and responsible attitude. - Great capacity for teamwork. - Ability to work on weekends. - Great social and selling skills! If you recognize yourself in these characteristics then you may be the person we are looking for! The salary conditions will be discussed at the interview!
Buscamos incorporar en nuestro equipo un Especialista en Investigación y Desarrollo (I+D) enfocado en la creación de nuevos platos, escandallos y aspectos técnicos de la gastronomía. Responsabilidades: Investigar y desarrollar nuevas recetas y platos innovadores que cumplan con los estándares de calidad del restaurante. Realizar escandallos detallados para garantizar la rentabilidad y consistencia de los platos. Colaborar estrechamente con el equipo de cocina para implementar las nuevas recetas y proporcionar la formación necesaria. Mantenerse al día con las tendencias culinarias y las últimas tecnologías en el ámbito de la alimentación. Experiencia previa en investigación y desarrollo culinario, preferiblemente en el sector de la restauración. Conocimiento profundo de técnicas culinarias, ingredientes y equipo de cocina. Habilidad para realizar análisis detallados y trabajar con precisión en la elaboración de escandallos. Creatividad y pasión por la innovación en la cocina. Capacidad para trabajar de manera colaborativa en un entorno dinámico. “Cocina” es nuestro proyecto más personal. Tras nuestra experiencia en Barcelona con el restaurante “Dos Cielos”, elegimos de nuevo la ciudad para proponer algo diferente e íntimo, un proyecto que nace del sueño perseguido durante muchos años. Nuestra prioridad siempre ha sido el producto; un producto de proximidad y de temporada que se convierte en protagonista, definiendo el espíritu de nuestro restaurante. El proyecto es un homenaje a la cocina, al producto y, por supuesto, a nuestros clientes y amigos. Desde un principio hemos buscado integrar cocina y restaurante para crear una experiencia única. “Cocina” is our most personal project. After our experience in Barcelona with the restaurant “Dos Cielos”, we choose again the city to propose something different and intimate, a project born from the dream pursued for many years. Our priority has always been the product; a local and seasonal product that becomes the main character, defining the spirit of our new restaurant. The project is a tribute to the kitchen, the product and, certainly, to our customers and friends. From the beginning we have sought to integrate kitchen and restaurant in order to create a unique experience. Javier y Sergio Torres. El restaurante Cocina Hermanos Torres es un concepto en el que modernidad y creatividad confluyen, un laboratorio de innovación situado en una antigua nave industrial de 800 metros cuadrados ubicada en el barrio barcelonés de Les Corts y con capacidad de hasta 200 comensales. Centro y corazón del proyecto, la sala principal es una cocina abierta, formativa y cultural, donde el invitado es el máximo protagonista de su propia experiencia: no se trata de un comedor, sino de una cocina en la que se come. Cocina Hermanos Torres restaurant is a concept in which modernity and creativity converge; it is an innovative laboratory situated in an old industrial building that measures roughly 800 square meters, holds until 200 diners and sits in the Barcelona neighborhood of Les Corts. The main room is the heart and soul of the project: an open, educational and cultural kitchen, where the guest is the main character of his own experience: it is not a dining room, rather it is a kitchen where you eat.
As an Inbound Sales Agent, you will cater to our valued Dutch clients, creating unforgettable experiences. Your role involves providing exceptional customer service, showcasing our products and services, meeting sales targets, and enhancing customer satisfaction. Your tasks - Answering Inbound Calls: The primary responsibility of an inbound sales agent is to handle incoming calls from customers who are interested in booking holidays, making reservations, or seeking information about the facilities, accommodations, activities, and pricing offered by our client. - Providing Information and Assistance: Inbound sales agents need to be knowledgeable about the various aspects of our client, including its locations, accommodation options, recreational activities, dining options, and special offers. They provide accurate and detailed information to customers and assist them in making informed decisions. - Upselling and Cross-selling: In addition to handling inquiries, inbound sales agents are often tasked with upselling and cross-selling additional services or upgrades to customers. This could include offering upgrades to premium accommodations, recommending additional activities or dining options, or suggesting add-on packages to enhance the customer's experience. - Processing Bookings and Reservations: Inbound sales agents process bookings and reservations for customers, ensuring that all necessary information is collected accurately and that the customer's preferences and requirements are met to the best of their ability. - Handling Customer Concerns and Queries: In the course of their interactions with customers, inbound sales agents may encounter queries, concerns, or complaints. They need to address these issues promptly and professionally, seeking resolutions that meet the customer's needs while adhering to company policies and procedures. - Following Up on Leads: In some cases, inbound sales agents may be responsible for following up on leads generated through marketing campaigns or other sources. This could involve contacting prospective customers who have expressed interest in our client's services but have not yet made a booking, with the aim of converting them into paying customers. - Maintaining Records and Documentation: Inbound sales agents are typically required to maintain accurate records of customer interactions, including details of bookings, inquiries, complaints, and any other relevant information. This helps to ensure that customer data is properly managed and can be accessed as needed. Your profile - High proficiency in Dutch (C2 level) - Thoroughness, autonomy and good interpersonal skills. - You have at least 1 year's successful initial sales experience. - You are known for your elocution, adaptability, stress resistance and you have good oral communication skills. - You have solid commercial skills and a positive attitude. - You are dynamic, a team player and have good self-control. - You love challenges. Benefits - The chance to join a prominent industry-leading company with a dynamic and highly motivated team. - Prospects for professional advancement and growth, bolstered by comprehensive training programs and avenues for internal promotion. - A collaborative and adaptable work environment that fosters creativity and innovation. Location Barcelona (Spain)
We are looking for Teachers and Learning Support assistants for doing substitutions with us when necessary. This is an opportunity to be part of our team. As a Teacher for doing substitutions, the candidate will be a suitably qualified teacher, either with a Honours Degree and PGCE with QTS or a BEd (Hons) with QTS; be a native English speaker with a clear understanding of the English National curriculum; desirable: have a minimum of two years’ teaching experience in the UK. For doing substitutions as a Learning Support assistant the candidate will be suitably qualified, with a TEFL certificate; be a native English speaker with a clear understanding or knowledge of the British curriculum; desirable: have a minimum of two years’ teaching experience in this position or similar in Primary / Early Years. They will be welcomed into a supportive, hardworking and very committed team who strive to provide the best learning environment for all children.