Ibiza
Join to apply for the Recepcionista - OPEN DAY 2, 3, 4 DE JUNIO EN SOHO FARMHOUSE IBIZA role at Soho House & Co Join to apply for the Recepcionista - OPEN DAY 2, 3, 4 DE JUNIO EN SOHO FARMHOUSE IBIZA role at Soho House & Co Get AI-powered advice on this job and more exclusive features. Soho Farmhouse Ibiza Set in a working olive grove, Soho Farmhouse Ibiza brings all the things we love about Soho Farmhouse in Oxfordshire to members living and visiting the White Island including bedrooms, an outdoor pool, a holistic wellness experience with a gym, yoga deck and treatment rooms and an organic kitchen garden restaurant and bar. Soho Farmhouse Ibiza Set in a working olive grove, Soho Farmhouse Ibiza brings all the things we love about Soho Farmhouse in Oxfordshire to members living and visiting the White Island including bedrooms, an outdoor pool, a holistic wellness experience with a gym, yoga deck and treatment rooms and an organic kitchen garden restaurant and bar. The Role… We are seeking an experienced Guest Services to join our team at Soho Farmhouse Ibiza . As a Guest Services you will support with communicating with guests any questions or queries, travel arrangements, booking reservations for the hotel and other outlets arriving by telephone, email or through a central reservation system. • Ensure every member is welcomed by their name and guest is welcomed with open arm and in a hospitable manner: the Soho House way is warm and friendly., • Processes reservations for other outlets such as spa and restaurant., • Assists in answering any member or guest queries via telephone or email, • Processes reservations from the sales office, other hotel departments, and travel agents, • Knows the type of rooms available as well as their location and layout, • Knows the selling status, rates, and benefits of all packages plans, • Communicates reservation information and all special requests to the front desk, • Processes cancellations and modifications and promptly relays this information to the front desk, • Understands the hotel's policy on guaranteed reservations and no-shows and communicates information to guests, • Prepares expected arrival list for front office use, • Updates member and guests’ profiles, • Handles daily correspondence. Responds to inquiries and makes reservations as needed, • To be aware of all front office procedures, • Willing to undertake any reasonable request made by management in any other areas of the house, • Build a positive relationships with members and guest., • Communicate and red flag any feedback to the management team., • Influence a fun and positive atmosphere by being approachable and professional., • Strong attention to details, • Excellent customer service, • Organised and reliable, • Ability to handle feedback to achieve member satisfaction, • Ability to multitask and work in a fast-paced environment, • Ability to understand and follow written and verbal instructions, • Excellent interpersonal, communication and problem solving skill, • Team player who communicates well with all colleagues, • Punctual, reliable and trustworthy, • Sense of urgency, • Yes, yes, yes mentality, • Have a genuine passion for food and beverage, • Flexible and available to working both opening and closing shifts when required, • Must be able to seize, grasp, turn and hold objects by hand, • Able to work on your feet for at least 8 hours, • Nutritious meals whilst on shift, • Entry level, • Full-time, • Administrative Ibiza, Balearic Islands, Spain 4 months ago Ibiza, Balearic Islands, Spain 1 month ago Ibiza, Balearic Islands, Spain 2 weeks ago Ibiza, Balearic Islands, Spain 1 week ago Ibiza, Balearic Islands, Spain 2 weeks ago Ibiza, Balearic Islands, Spain 1 week ago Ibiza, Balearic Islands, Spain 2 months ago Ibiza, Balearic Islands, Spain 8 months ago Formentera, Balearic Islands, Spain 1 day ago Ibiza, Balearic Islands, Spain 2 weeks ago Ibiza, Balearic Islands, Spain 8 months ago Ibiza, Balearic Islands, Spain 3 weeks ago Ibiza, Balearic Islands, Spain 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr