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Realizar funciones de limpieza en utensilios, maquinaria, vajilla y de todas las zonas de cocina que le correspondan según planning de limpieza 6. Realizar las funciones de planificación, organización y control de todas las tareas de auxiliar de limpieza con iniciativa y responsabilidad 2.

Position Summary The Customer Care representative is responsible for ensuring that customers are provided best in class customer support. Key responsibilities include promptly entering incoming purchase orders and supporting sales representatives. Essential Duties and Responsibilities • Promptly enter purchase orders to meet or exceed the agreed to service levels., • Partner with Customer Care Leads to guarantee Achievement of service level agreements., • Ensure order entry, order tracking and delivery are on track and orders are completed in full, providing customers with status updates throughout the process., • Identify gaps in customer care processes and partner with customer experience team to resolve. • Ensure actions align with AAT strategy., • Escalate issues as they arise in a timely matter to ensure agility and responsiveness. Education & Experience: Education & Languages • Bachelor’s degree in any field; preferably with knowledge of foreign trade and logistics., • Languages (Required): English (C1), Spanish (C1)., • Languages (Preferred): German, French, Italian or any additional languages. Experience: • Minimum 2 years’ experience in Customer Service/Care roles within B2B business segment. Skills: • Excellent verbal and written communication skills., • Ability to work under pressure and successfully handle multiple priorities., • Strong critical thinking skills, understanding when escalation is necessary., • Strong problem-solving and analytical reasoning skills., • Leader in promoting and engaging work environment., • Utilizes data (KPIs) to drive business results., • Experience working with international teams. Equal Employment Opportunity: Vantage is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected category. About Vantage: Vantage provides natural solutions to our customers’ technical performance and marketing needs through a unique combination of chemistry, application expertise and service. Underpinned by our broad portfolio of formulations, ingredients and actives that are built on a backbone of sustainable oils, fats and their derivatives, Vantage targets selected markets and applications including personal care, food, surface treatment, agriculture, pharma, and consumer and industrial performance. Vantage is headquartered in Deerfield, IL., operates in 11 countries worldwide and employs more than 1,000 talented professionals focused on delivering exceptional customer experiences with every interaction. We are a dynamic people-centered organization where you’ll be part of a collaborative global team. Embracing our cultural diversity, we learn from each other to constantly improve, adapt and iterate. We value the voices and talents of our colleagues, empowering them to drive their unique ideas to completion. We’re convinced that exceptionally motivated employees produce outstanding results and we celebrate them by fostering a culture of recognition, development, learning, excellence and shared achievement. Most importantly, we know you’re going to like it here. For more information visit: vantagegrp.com or LinkedIn/vantage.

Uniting to lead our industry towards a more sustainable future for our customers and markets. Our company Archroma is a global leader in color and specialty chemicals with strong market insight, highly talented people and a long history of material excellence and expertise. Archroma is headquartered in Pratteln near Basel, Switzerland, and operates with approximately 4.000 employees in 42 countries and with over 30 production sites. Through our two Business: Textile Effects (TE) and Packaging Technologies (PT), we deliver specialized performance and color solutions to meet customer needs in their local markets. A company committed to innovation, world-class quality standards, high service levels, cost-efficiency and sustainability, Archroma develops technologies that improve the beauty and performance of everyday products. Products enhanced, colors enhanced, performance enhanced Our people Our people have a rich tradition of working side by side with our customers as long-term partners, developing tailored solutions that help customers deliver business success. Every day, with our passion, commitment to excellence and innovation, our people create specialized performance and color solutions designed to appeal to our senses and emotions for a greater life experience. At Archroma we foster diversity, equity and inclusion for everyone, whatever their gender, nationality, age, educational level, etc. Our different backgrounds and talents enrich our perspective and help us create a performance-driven and collaborative culture, based on its AACC pillars: 1) Achieve and exceed; 2) Adapt and innovate; 3) Center on customer; and 4) Collaborate and embrace diversity. We touch and color people’s lives every day, everywhere. www.archroma.com Your role Allocated to our Packaging Technologies organization we are looking for a highly motivated and proactive team member in the position of Customer Service Desk Team Lead Europe This is a permanent and full-time position, leading a team of 8 multi-skilled professionals. Key responsibilities: • Responsible for providing local and regional business support within Sales & Distribution (SD), ensuring efficient Order-to-Cash processes and operational performance. This includes managing approvals, monitoring order fulfillment, handling shortages, and supporting audits and team training. • At a regional level, you drive process improvements and harmonization, implement new tools and workflows, and ensure strong cross-functional collaboration. You also support sales teams in strategic initiatives and special projects. • In your project management role, you coordinate regional and global initiatives, act as a key contact for SAP SD/O2C implementations, and lead process design and improvements in collaboration with IT. • Additionally, you focus on team development and onboarding, training members on key frameworks (AACC), and promoting efficiency, simplicity, and effective communication across teams. Profile: • At least 5 years of business experience in an OTC function in a multinational company as a team leader, • Project experience is valuable, • Fluency in English (mandatory) Skills and Competencies: • Strong communication and interpersonal skills, • Effective collaboration with internal teams and external partners, • Ability to understand and define business and project needs, • Adaptable and self-motivated team player, • Comfortable working in an international environment, • Able to work independently and take initiative, • Flexible and highly collaborative across all company levels Others: • Position based in Spain (El Prat de Llobregat, Barcelona), • Work permit is requested Your Application If your background and personal experience fits this profile, please send us your complete application via LinkedIn

Como Outlet Manager, serás responsable de supervisar y garantizar el buen funcionamiento de los restaurantes en tu área o franja horaria, contribuyendo al éxito del hotel mediante la excelencia en el servicio y la satisfacción del cliente. Supervisar y dirigir de manera efectiva las operaciones

Desde Catalonia Hotels & Resorts estamos en búsqueda de un/a.

MISSION To coordinate Customer Service activities while ensuring effective back-office and front-office support as required, meeting deadlines and maintaining communication with customers when necessary. Additionally, to oversee improvement projects related to Customer Service workflows, in collaboration with other departments within the company. RESULT AREAS / MAIN ACTIVITIES • Ensures coordination of Customer Service activities, by guaranteeing adequate back-office and front-office activities, overseeing deadlines and ensuring a contact with the Customer where needed., • Contributes to improvement activities related Customer Service work flows and projects, representing Customer Service Area and its related needs., • Ensures administrative activities related to Sales and prepares the necessary documentation for internal and external audits. REQUIREMENTS • Bachelor’s Degree., • Minimum 3 years' experience in similar roles., • Experience with SAP., • English.

Job Description 1. Establishing an Overseas Customer Service Training System • Responsible for establishing the training system for the company's outsourced agency's European 800 Call Center, balancing domestic management standards with overseas localization. Independently develop specialized courses on vehicle models, brand highlights, and scenario-based services, taking into account the company's new car launch schedule and European user needs., • Responsible for the full-cycle training planning of outsourced agency personnel, including teaching methods, empowerment, and training outcome acceptance, continuously improving the team's service professionalism., • Build and iterate the overseas customer service FAQ knowledge base and standardized response script system from the customer's perspective. 1. Overseas Customer Service QC Quality Inspection and Compliance Control • Establish European call center quality inspection standards and SLA compliance system, implement weekly/bi-weekly routine quality inspections, and standardize agent service processes, response scripts, and timeliness standards through audio recording spot checks and case verification to ensure business compliance., • Strictly control service quality, ensuring a team quality inspection pass rate of ≥95%, and output rectification and review plans for problems, forming a closed-loop mechanism of "training-quality inspection-rectification-iteration". 1. Overseas On-Site Management & Cultural Collaboration • Oversee on-site operations, coordinate cross-cultural team collaboration, and facilitate internal and external communication., • Regularly generate training, quality inspection, and service quality review reports to support the continuous optimization and iteration of the overseas customer service system. Job Requirements 1. 5 years or more of experience in call center training, quality inspection, and operation management. Priority will be given to those with backgrounds in the automotive industry, friendly business partners, or experience in Party B’s automotive service projects, and with practical experience in building training, quality inspection systems, and language knowledge bases from scratch., 2. Fluent in English and capable of business communication, Spanish/Hungarian language skills are preferred., 3. Familiar with the overseas working model of Chinese enterprises and good at communication. Based in Barcelona, Spain. But there's a possibility of switching bases to Hungary in March 2027, or possibly continuing in Spain. Arrangements will be made according to specific business needs.

Estamos buscando incorporar un/a Customer Service Representative con foco en exportación y gestión intercompany para una compañía internacional del sector industrial. La persona seleccionada será responsable de garantizar la correcta gestión de pedidos y la coordinación entre clientes, equipo comercial, operaciones y logística, asegurando un servicio eficiente y de calidad. Responsabilidades • Gestión de pedidos end-to-end en sistemas ERP, • Atención al cliente vía email y teléfono, resolviendo consultas e incidencias, • Seguimiento de pedidos y comunicación proactiva sobre el estado de las entregas, • Coordinación con equipos internos (ventas, operaciones, supply chain y finanzas), • Organización y seguimiento de transporte y entregas, • Gestión de incidencias logísticas, devoluciones y reclamaciones Export & Intercompany • Gestión de pedidos internacionales, • Coordinación con filiales y centros logísticos a nivel europeo, • Preparación y validación de documentación de exportación (DUA, BL, AWB, etc.), • Seguimiento de envíos (marítimo, aéreo y terrestre), • Resolución de incidencias relacionadas con aduanas y transporte Coordinación y reporting • Monitorización de pedidos prioritarios y gestión de urgencias, • Actualización de la base de datos de clientes, • Elaboración de reportes de seguimiento de pedidos, envíos e incidencias, • Contribución a la mejora continua de procesos Requisitos • Experiencia previa en customer service, logística, order management o export, • Conocimiento de operativa internacional y documentación de exportación, • Buen nivel de inglés (imprescindible), • Experiencia con ERP (valorable Microsoft Dynamics 365), • Manejo de herramientas Microsoft Office, especialmente Excel, • Capacidad de organización, atención al detalle y gestión de múltiples tareas, • Actitud proactiva y orientación a cliente Condiciones • Posición 100% presencial, • Ubicación: El Prat de Llobregat (Barcelona), • Imprescindible disponer de vehículo propio o facilidad de acceso a la zona Qué ofrecemos • Incorporación a una compañía internacional en crecimiento, • Entorno dinámico y colaborativo, • Rol con impacto directo en la operativa y experiencia de cliente, • Desarrollo profesional en entorno logístico y de exportación Si estás interesado/a o conoces a alguien que pueda encajar, no dudes en inscribirte o enviarnos tu CV a la dirección ana.villegasalonso@lhh.com

En Haier Iberia buscamos un/a Customer Service Specialist para nuestra división de Climatización (HVAC) en Barcelona. Serás el punto de conexión entre clientes, equipo comercial y Order Desk, asegurando una atención excelente, la resolución de incidencias y una experiencia de cliente ágil y satisfactoria. Responsabilidades del Puesto • Gestionar de forma integral las consultas e incidencias de clientes, incluyendo reclamaciones, incidencias de entrega, devoluciones y solicitudes de abono, asegurando su seguimiento hasta la resolución., • Gestionar el canal de Atención al Cliente, ofreciendo una atención cercana, ágil y orientada a la satisfacción del cliente., • Dar soporte al equipo comercial mediante información actualizada sobre clientes, disponibilidad de productos, documentación y consultas de facturación., • Gestionar y realizar el seguimiento de las incidencias relacionadas con pedidos expedidos, coordinando soluciones con las áreas implicadas para garantizar una resolución ágil y satisfactoria para el cliente., • Detectar oportunidades de mejora a partir del contacto diario con los clientes, contribuyendo a su fidelización y trasladando feedback relevante a la organización., • Colaborar con los equipos de Ventas, Logística y Order Desk, prestando apoyo en periodos de alta actividad cuando sea necesario. Requisitos y Habilidades • Formación: Ideal en Administración, Comercio, Logística o similar., • Dominio fluido de SAP, con experiencia demostrable en módulos SD y/o MM., • Experiencia: Mínimo 2-3 años en Customer Service, Administración de Ventas o Gestión de Incidencias Logísticas. Valorada positivamente la experiencia en Climatización (HVAC), material técnico/eléctrico o electrodomésticos., • Competencias: Orientación al cliente interno y externo, resolución de problemas, rigor administrativo, proactividad y enfoque a resultados. Beneficios • Salario competitivo y Retribución Flexible (Restaurantes, Transporte y Guarderías)., • Seguro médico privado., • Modelo de trabajo híbrido y viernes de jornada intensiva., • Descuentos exclusivos en productos Haier., • Proyecto de crecimiento real en una multinacional en plena expansión. Haier Europe es un Equal Opportunity Employer. Las decisiones de empleo se toman sin considerar raza, color, religión, origen, sexo, orientación sexual, identidad de género, edad, discapacidad u otras características protegidas por ley.

En Reig Jofre creemos que cada interacción con nuestros clientes es una oportunidad para generar confianza y aportar valor. Por ello, buscamos incorporar un/a Customer Service Specialist que quiera formar parte de un entorno dinámico, colaborativo y orientado a la excelencia. Su misión principal será la de garantizar una gestión eficiente y proactiva de las necesidades de los clientes, asegurando una experiencia excelente a través de una comunicación fluida, una resolución ágil de incidencias y una coordinación efectiva con los diferentes departamentos de la compañía. Si disfrutas trabajando en contacto con clientes, tienes alta capacidad de organización y te motiva ofrecer un servicio de calidad, queremos conocerte. Funciones • Atender y dar soporte a clientes y consultores comerciales por teléfono y correo electrónico., • Gestionar consultas, incidencias, reclamaciones y solicitudes, asegurando una resolución eficaz y un seguimiento adecuado., • Tramitar y realizar el seguimiento de pedidos, garantizando la correcta gestión administrativa., • Gestionar procesos de facturación y documentación asociada., • Registrar y actualizar la información en los sistemas corporativos., • Colaborar con los diferentes departamentos para asegurar una atención al cliente excelente y el cumplimiento de los niveles de servicio establecidos. Aptitudes y experiencia requeridas: • Ciclo Formativo de Grado Superior, Diplomatura o Grado., • Se valorará formación adicional en Administración o áreas afines., • Valorable experiencia con herramientas como Navision y/o SAP., • Experiencia trabajando con herramientas de ticketing, preferiblemente Salesforce., • Nivel alto de catalán y castellano., • Capacidad de organización, planificación, resolución y dotes de trabajo en equipo con las distintas áreas operativas de la organización., • Experiencia en departamento de atención al cliente (mínimo 3 años) realizando tareas similares a las descritas., • Valorable experiencia en sector farmacéutico. Nosotros ofrecemos: • Salario competitivo en función de la capacidad y experiencia del candidato, • Horario de lunes a viernes de 08:00 a 17:00, • Disponibilidad para trabajar algunos festivos no nacionales., • Contrato indefinido., • Plan de compensación flexible (seguro médico, ticket transporte, guardería, formación…)., • Formar parte de una empresa líder en el sector farmacéutico. Si cumples con los requisitos y quieres involucrarte en un nuevo reto profesional, no lo dudes ¡Apúntate!

¿Te gustaría tener un trabajo que te permita compaginarlo con tus hobbies, estudios, proyectos personales u obligaciones familiares? ¡Esta es tu oportunidad! Teladoc Health International somos la marca líder en el mundo en asistencia sanitaria virtual. Nuestros servicios abarcan todo el espectro de necesidades de atención médica, desde simples hasta complejas. Conectamos a nuestros usuarios con la atención primaria, salud mental y experta. Funciones principales: ·Gestionar las llamadas entrantes y realizar llamadas asignadas diariamente (emisión de llamadas o comunicación de condiciones de contratación) ·Verificación de los datos del cliente y reproducir la RGPD. ·Realizan llamadas para la comunicación de condiciones de contratación o de valoraciones médicas, obtención de documentación para tramitación de un sinestro (revisar la solvencia/liquidez), seguimiento de servicio, según la asignación. ·Mantenerse actualizado sobre modificaciones en operativas y protocolos. Qué ofrecemos: • Contrato TEMPORAL (hasta enero)., • Jornada laboral de 30 horas semanales distribuidas de Lunes a Viernes de 15-21h (Formación horario mañanas las dos primeras semanas), • Formación inicial y remunerada. Requisitos mínimos • Cursando grado universitario., • Imprescindible nivel nativo/alto de castellano y catalán. Valorable otros idiomas (francés, alemán, ruso, etc), • Valorable experiencia en centros de atención al cliente (call center), • Conocimientos de ofimática (paquete office)., • Persona organizada, con buenas habilidades comunicativas y toma de decisiones.

Job Summary The Front Office Representative is responsible for, answering customers’ questions by different communication channel as phone or e-mail, resolve customer complaints and managing order releases. This role works with business partners in the supply chain and beyond to ensure on-time and complete delivery of goods. The Front Office Representative helps drive customer loyalty and achievement of the company’s sales and revenue objectives by delivering exceptional customer service across the designated area. This role is the connection between Supply Chain structure with our internal and external customer, so it is key to have a proactivity attitude to create the customer loyalty and contribute to the organization’s success Key Accountabilities Administer day-to-day activities of customer order management, specifically: • Handle customer inquiries, process returns, and resolve customer issues promptly., • Oversees Order release through tasks created because of data or stock management., • Use root-cause analysis to understand key drivers of complaints in support of continuous improvement., • Identify potential obstacles in the fulfillment process, and work with any stakeholders to take corrective action., • Identify actions of improvement towards proactivity towards Customer Satisfaction, • Liaise with IT to implement the required system improvements Display a customer-centric attitude and maintain strong customer relationships, specifically: • Understand customer expectations and translate the voice of the customer for internal stakeholders., • Identify and implement ways to better meet customer needs and provide superior customer service. Ensure clean and accurate data management and analysis, specifically: • Integrate customer data from various reporting channels as necessary., • Produce and maintain reports presenting and analyzing key performance indicators. For audit, compliance and regulatory purposes, the legal Company name is: WERFEN SA • Support the preparation and review of internal and external scorecards. Drive continuous improvement in customer fulfillment systems and processes, specifically: • Monitor systems and processes to identify opportunities for continuous improvement., • Develop and present recommended improvements to the relevant Front Office Manager in Customer Service. Uphold quality, safety and compliance standards, specifically: • Model adherence to quality, compliance and/or safety requirements., • Complete all quality, safety and compliance training within defined deadlines, and motivate others to do so., • Report any quality, safety or compliance incidents to the appropriate individuals and take immediate corrective action. Networking/Key relationships This role requires frequent interaction with the members of the Back Office Customer Service teams, including the director, managers in Customer service. Additionally, this role communicates regularly with IT, Sales and planning to resolve issues and ensure that customer expectations are met. Minimum Knowledge & Experience required for the position: This role requires a bachelor’s degree, preferably in supply chain management, logistics, business administration, engineering or a related field. This role requires two to three years’ experience in supply chain, logistics or a related function and at least one year of customer service experience. Highly recommendable some sort of commercial/selling experience Knowledge of master data and table files a plus Advanced skills with Microsoft Office. Strong ERP (SAP) and CRM experience preferred. Fluent in local language, desireble fluent english and other languages will be a plus. Skills & Capabilities: The ideal candidate demonstrates the following traits: • Focuses relentlessly on customers, • Works well under pressure, • Works well in teams, • Pays attention to details The ideal candidate has the following competencies and skills: Soft Skills: • Communication skills, including verbal, written and presentation, • Interpersonal skills, • Analytical, decision making and problem-solving skills, including the ability to conduct a root cause analysis For audit, compliance and regulatory purposes, the legal Company name is: WERFEN SA • Project management skills, especially the ability to prioritize work, • Ability to multitask Hard Skills: • Proficiency in relevant software, such as ERP, CRM, and Microsoft Office

Bienvenid@ a Grupo Hotusa, La Industria de la Felicidad Grupo Hotusa es un conjunto de empresas del sector turístico-hotelero internacional. Desde 1977 y con más de 5000 empleados en todo el mundo, impulsamos la industria turística a través de la gestión hotelera, la distribución y la prestación de servicios y soluciones a hoteles independientes. Actualmente contamos con 278 hoteles propios y más de 3800 hoteles asociados. Con nuestros compromisos como grupo buscamos: • Impulsar el crecimiento y desarrollo profesional en nuestros equipos, • Promocionar la cultura y el arte en nuestros espacios, • Ayudar al desarrollo local creando empleo de calidad, • Buscar la sostenibilidad de nuestras acciones como empresa, • Preservar el valor del patrimonio histórico y cultural en nuestros edificios, • Fomentar la innovación y evolución continua Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la felicidad? Buscamos un: Agente de Viajes Corporativos para nuestra oficina de Barcelona. ¿De qué serás responsable? • Cotizar las mejores opciones en cuanto a horarios y costes de los viajes de nuestro equipo interno., • Emisión de los traslados de cada una de las peticiones., • Atención telefónica y vía mail de las necesidades específicas de cada viaje para adaptarlos y optar por la mejor opción., • Revisar y archivar las facturas, billetes y documentación. ¿Qué buscamos? • Formación en Turismo., • Inglés avanzado., • Experiencia en gestión y reserva de vuelos, incluyendo cotización, emisión y cambios de itinerarios., • Se valorará experiencia previa en aerolíneas o agencias de viajes., • Persona proactiva, organizada y resolutiva., • Nociones en compañías aéreas, ferroviarias., • Conocimientos geográficos. ¿Qué ofrecemos? En Grupo Hotusa podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión global, que apuesta por el constante desarrollo profesional de su equipo. Además, al formar parte de Grupo Hotusa podrás disfrutar de los siguientes beneficios: • 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4/5 alrededor del mundo y hasta un 20% para tus familiares., • Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector., • Formación en Idiomas: Tendrás acceso a nuestra formación en idiomas, tanto presencial como online. (no para hoteles), • Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc), • Disfrutar de noches de hotel gratis: con el Programa de referenciados de Grupo Hotusa, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar, no dudes en compartir esta oferta.

Overview: We are looking for a customer-focused professional to join an international organization and provide operational, administrative and customer support. The successful candidate will play a key role in ensuring excellent service levels, efficient order processing and effective coordination between customers and internal teams. Key Responsibilities: • Handle customer inquiries via phone, email and other communication channels, ensuring a professional and timely response., • Provide product, service and basic technical information while maintaining a high level of customer satisfaction., • Process and manage customer orders accurately within internal systems and follow up on order status, stock availability and deliveries., • Coordinate the resolution of customer issues by collaborating with internal departments and ensuring effective communication throughout the process., • Manage returns, warranty claims and related documentation in accordance with established procedures., • Create and maintain customer accounts and records, ensuring the accuracy and completeness of all information., • Perform administrative tasks and maintain documentation to support daily business operations., • Support inventory and logistics-related activities to ensure service continuity and product availability., • Assist with invoice, payment and credit note inquiries, escalating and resolving issues when appropriate., • Collaborate with cross-functional teams including sales, finance, operations and logistics to ensure an excellent customer experience., • Ensure compliance with internal procedures, quality standards and company policies., • Identify opportunities for process improvement and contribute to operational efficiency. Qualifications & Experience: • Italian speaker with strong command of English and Spanish, both written and spoken, enabling effective communication in an international environment., • 2 years of experience in customer service, support operations, or similar client-facing roles., • A genuine customer-first mindset, with a consistent focus on delivering high-quality service and positive experiences., • Strong interpersonal and communication skills, with the ability to interact effectively across different teams and with external stakeholders., • A proactive and collaborative approach, combined with strong analytical thinking and problem-solving capabilities., • Previous experience working with business systems such as ERP or CRM platforms is required., • Solid command of Microsoft Office tools for daily operational tasks and reporting., • Secondary education or equivalent academic background., • Basic understanding of financial or accounting principles will be considered an advantage., • Additional European languages will be considered a strong plus. Our offer: Join a dynamic international company where you can make an impact and continue developing your career. We provide an attractive rewards package, including: • Permanent contract, • Competitive salary and annual bonus, • Private health, life, and dental insurance, • Hybrid working arrangement, • Pension or savings plan contribution, • Childcare/dependent care support, • Wellbeing programs and work-life balance initiatives

En Viajes In Out estamos buscando una persona en prácticas para unirse a nuestro equipo de Business Travel en Barcelona. Si te gusta el mundo de los viajes, eres organizada/o y quieres aprender cómo se gestionan viajes corporativos para empresas, esta oportunidad es para ti 🙌 ¿Qué harás? • Reserva de vuelos, hoteles y trenes, • Gestión de viajes corporativos, • Atención y soporte a clientes, • Cambios, incidencias y seguimiento de reservas, • Apoyo al equipo de reservas ¿Qué buscamos? • Ganas de aprender y trabajar en equipo, • Buen manejo de ordenador y herramientas digitales, • Inglés y se valorarán otros idiomas, • Valorable experiencia o conocimientos en turismo ¿Qué ofrecemos? • Beca remunerada, • Formación real en Business Travel, • Buen ambiente de trabajo, • Posibilidad de crecimiento dentro de la empresa Si te interesa, envíanos tu CV 😊

En Proclinic Group somos líderes del sector dental porque nos une una misma ilusión: entregar siempre las mejores soluciones a los profesionales del dental. Llevamos más de 40 años siendo el grupo líder en soluciones odontológicas. Aquí y también más allá. Abriendo nuevos mercados y áreas de negocio cada año. Queremos seguir creciendo de forma responsable con el planeta, con la sociedad y con todos nuestros colaboradores. Para ello estamos buscando un/a persona como Customer Service con francés nativo en nuestras oficinas de Barcelona ¿Cuál será tu responsabilidad? · Atender, informar y asesorar al cliente para el mercado francés (Telefónicamente y vía mail) · Registrar, gestionar, controlar y realizar seguimiento de los pedidos. · Verificar y resolver incidencias (de pagos, transporte, etc.) · Gestión de la logística y del Transporte de los pedidos. · Registro de devoluciones, abonos y cargos. · Controlar el envío de factura electrónicas. · Gestionar las reparaciones. · Administración de las BBDD (Mails) · Traducciones varias (Productos, contenido, Marketing, soporte marketing) Hard: Imprescindible francés, nativo, siendo valorable nivel medio – elevado de español. También se valorará aportar nivel medio de Excel, muy valorable experiencia en atención al cliente, Salesforce y SAP Soft: Experiencia y vocación por el trato con cliente, habilidades comunicativas, flexibilidad, orientación a resultados. Esto es lo que te espera en Proclinic Group. ¿Te lo vas a perder? · Trabajarás en una empresa consolidada con espíritu de start up. ¡No nos conformamos con ser líderes! · Vivirás el crecimiento internacional de una compañía que ya es líder en España y se está asentado en los principales mercados europeos. · Trabajarás en un equipo multidisciplinar y multicultural. · Recibirás una retribución acorde a tu valía y experiencia · Tendrás un plan de retribución flexible · Disfrutarás de múltiples beneficios sociales · Tendrás el día libre en tu cumpleaños · Podrás teletrabajar 8 días al mes · Recibirás formación continua · Horario estable de lunes a viernes, de 10 a 19 horas. Apostamos, sin excusas, por una manera de trabajar verdaderamente sostenible, ética y responsable. Buscamos a aquellas candidaturas que nos ayuden a impulsar la salud bucodental de forma sostenible independientemente de la raza, sexo, la identidad de género, la orientación sexual, la etnia, la religión, la discapacidad, la nacionalidad o la edad. Sabemos que en el futuro seguiremos siendo el grupo líder en soluciones odontológicas. Porque continuaremos entregando, cada día, lo mejor para que cada vez más personas tengan acceso a una mejor salud bucodental. Eres la candidatura ideal si: · Quieres formar parte de un proyecto apasionante en constante evolución · Sabes que el B2B puede ser más interesante que el B2C si nos lo proponemos · Te gusta trabajar en equipo y crees en un propósito común. Si quieres formar parte de este gran equipo, inscríbete a nuestro anuncio

B2B CUSTOMER SUCCESS REPRESENTATIVE (GERMAN SPEAKER) Revelyst – Adventure Sports Group Europe is a fast-growing international company operating in the sports and outdoor industry. We are committed to delivering exceptional service and building long-term partnerships with our dealers across EMEA. We are looking for a proactive, customer-oriented and data-driven B2B Customer Success Representative to manage a portfolio of dealers in Direct Countries. This role is key to ensuring customer satisfaction, operational excellence and strong commercial relationships. If you enjoy working in a dynamic environment, interacting with international stakeholders and combining operations with customer success — this opportunity is for you. The main tasks of the position are: The B2B Customer Success Representative will manage a portfolio of dealers, ensuring smooth order execution, strong relationships and high service levels. Customer & Dealer Management • Manage a portfolio of Direct Countries dealers across EMEA, • Build strong, long-term relationships with assigned dealers, • Ensure high levels of customer satisfaction through quality service, • Act as the main point of contact for operational and service-related topics Order Management & Operations • Manage and validate the orderbook for assigned dealers, • Perform order entry in SAP (ERP system), • Track and follow up orders, liaising with warehouses and logistics teams, • Ensure on-time and in-full delivery (OTIF), • Handle operational issues such as refusals, returns and warranties, • Manage proforma processes Data & Reporting • Prepare and maintain customer order databases, • Analyze data and performance indicators to support decision-making, • Provide reporting on key KPIs and service levels, • Ensure accuracy and consistency of customer data Cross-functional Collaboration • Collaborate with Sales teams to support dealer performance and satisfaction, • Work closely with Supply Chain and Operations teams to resolve issues, • Handle dealer and sales queries efficiently and professionally Position requirements: Qualifications: • Fluent English and German (mandatory), • Experience in Customer Service, Sales Support or Operations (Retail, FMCG, Fashion or Sports industry preferred), • Knowledge of SAP, Salesforce and Excel, • Strong data orientation and analytical skills, • Understanding of sales processes and logistics flows Competences: • Strong customer service mindset, • Proactive and solution-oriented, • High attention to detail and organizational skills, • Strong communication and interpersonal skills, • Ability to work cross-functionally, • Adaptability in a fast-paced environment Preferred • Additional European language is a plus 📩 Sounds like you? Apply now and join our Customer Success team in Europe

Our client is a well-established international company and European market leader🌍, providing innovative and sustainable packaging 🌱📦, table-setting 🍽️, and dining solutions to the hospitality and food service industry. With a strong international presence and a commitment to quality, customer experience, and sustainability, they are currently looking for a Customer Service Operations Specialist to join their Customer Care team in Sant Cugat del Vallès (Barcelona) on a full-time temporary contract. This is a fantastic opportunity for a customer-oriented professional who enjoys working in an international environment, managing customer relationships, coordinating orders, and collaborating closely with multiple departments to ensure a seamless customer experience. 🚀 Your responsibilities 🚀 • Manage customer orders from entry to delivery, ensuring accuracy and timely processing, • Maintain and update customer information within the ERP system, • Act as the main point of contact for customers, providing excellent service and support, • Respond to customer inquiries regarding products, deliveries, orders, and account-related matters, • Monitor stock availability, delivery timelines, and order status to proactively manage customer expectations, • Collaborate closely with Sales, Logistics, Finance, and Supply Chain teams to ensure smooth operations, • Recommend alternative products and solutions when facing stock shortages or delivery constraints, • Manage customer complaints, claims, and service-related issues, ensuring prompt resolution, • Support payment follow-up activities together with internal finance teams, • Ensure customer records and account information remain accurate and up to date, • Provide operational support to field sales teams and assist with customer-related administrative processes, • Contribute to delivering an exceptional customer experience while maintaining high service standards 🤝 Ideal profile 🤝 • Full working proficiency in Italian and English, • Previous experience in Customer Service, Customer Operations, Order Management, Sales Support, or a similar role, • Strong organisational and multitasking skills, • Excellent attention to detail and commitment to quality, • Strong communication and relationship-building abilities, • Team-oriented mindset with the ability to collaborate across multiple departments, • Good knowledge of Microsoft Office, particularly Excel, • Proactive, solution-oriented, and customer-focused attitude, • Ability to thrive in a fast-paced and international business environment, • Experience working with SAP or other ERP systems would be highly valued 🎁 What's on offer 🎁 • Temporary contract, • Compensation: Up to €28,000 gross annual salary, depending on your experience and the value you bring to the position, • Full-time (40h) employment, • Office-based position in Sant Cugat del Vallès, • Opportunity to join a leading international organisation with a strong European presence, • Collaborative, supportive, and multicultural working environment, • Valuable experience within a structured corporate environment, • Work for a company committed to innovation, quality, and sustainability 💼 Our recruitment process 💼 • Step 1: 30-Minutes Video Interview with the Recruiter, • Step 2: Interview with the Hiring Manager, • Step 3: Final Interview and Offer At Babel Profiles, we believe in talent beyond labels. This opportunity is open to all qualified candidates, and we are committed to ensuring equal opportunities regardless of gender, gender identity, background, or origin.

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide. With strong growth and expansions in place, we are now seeking sales professionals to join us as Customer Service Manager for Europe and North America. The role will include but not limited to: • Build, manage and lead a team of customer services to handle all after-sales support customer enquiries, • Write, set up and create SOPs for after-sales customer support and service excellence, • Daily tracking of customer service inquiries handling, providing mentoring and training to staff as needed, • Business partner with technician team, logistics and warehouse, retail sales manager and Area Sales Manager to ensure any escalations are resolved in a timely manner, • Work to improve customer satisfaction ratings on E-Commerce, Facebook, Twitter, Instagram, Website, Shop front and B2B dealers to target 5 star ratings across all channels, • Provide efficient and reliable after-sales service support, work with technicians to ensure any returns are tend to in a speedy and efficient manner whilst providing frequent update to our customers on timelines for pick up and delivery. The ideal candidate should exhibit: • 5 years or more of customer service experience in a retail and online business with a product that comes with after-sales customer support (electronics, white goods, electrical, auto, motorbikes), • Experience in a call center support role highly regarded, • Experience in training and mentoring customer support team in call etiquette and phone handling skills, including also responding to online inquiries and emails, • Experience in tracking customer satisfaction and doing evaluation on teams for customer support excellence, • Experience working with various department heads to follow up on various customer support issues from delivery / logistics, faulty parts, invoicing and sales inquiries.

Start: asap DUTIES AND RESPONSIBILITIES: • Handle incoming customer inquiries (via phone, email, chat, or automated alerts) and address user needs efficiently, • Record call details in the call management system, ensuring timely responses and resolutions within the agreed SLA, • Maintain up-to-date knowledge of services and products, particularly those tailored to individual customer applications, • Escalate any potential service issues to the senior team members, as needed., • Adhere to all project processes and procedures, • Ensure compliance with the contractual SLA, • Provide coverage for other Agents in their absence, whether within the same team or across different teams, • Collaborate with the team on specific projects, when requested, • Fulfill administrative responsibilities, including managing holiday, sickness, and overtime records, • Participate in regular team meetings, • Perform additional tasks as assigned by the management, to ensure continued service performance, quality, and customer satisfaction REQUIREMENTS: • Native / fluent in both Dutch + French verbal and written. Proficiency in English (minimum B2 level), • A minimum of 1 year of customer service experience is required, • experience in the automotive industry is a plus. Familiarity with or experience driving electric vehicles is preferred, • Competency in IT platforms, equipment, and applications, including Windows, MS Office, and internet configuration, is necessary, • Strong aptitude for working in a customer service environment, • Excellent customer care skills, with the ability to listen to and understand customer needs, • Capable of taking ownership of calls and progressing them to resolution or escalating them when needed. OFFER: • Excellent remuneration package based on experience, skills and performance, • Working schedule: Monday to Friday, 08:00 AM - 06 PM, • Be part of a dynamic and creative team with positive and friendly atmosphere, • 23 working days of paid annual leave, • Guidance and tools to reach your full potential.

Hola Consultores, S.L somos una empresa especializada en la provisión de Servicios TIC e Ingeniería para la gestión empresarial. Trabajamos diseñando soluciones a medida de las necesidades de nuestros clientes. Somos una empresa 2.0 innovadora donde las personas son muy importantes para nosotros. La ética, transparencia, imparcialidad e independencia forman parte de nuestra filosofía. 📌Only residents in (BARCELONA, Spain) 🛩️ We are excited to announce an opening for the position of Customer Response Agent.¡, (not Call Center Agent) in a Company Airline. 🛩️ We are looking for the following profiles • SPANISH / ENGLISH + ITALIAN Responsibilities: • Provide timely and proactive information in case of any disruption during daily operations., • Offer solutions and assistance to customers affected by external factors such as weather conditions, volcanic eruptions, bird strikes, strikes, and other operational challenges., • Proactively offer airport alternatives for potential overbooking situations and assist with hotel bookings, new flight tickets, meals, ground transport, and other customer needs., • Make courtesy calls to customers with special needs and monitor sensitive cases., • Maintain a high level of professionalism and empathy while addressing customer concerns and needs., • Collaborate closely with other departments, including Operations, Customer Service, and Ground Services, to ensure a smooth customer experience and quick issue resolution., • Act as a liaison between customers and relevant internal teams to facilitate seamless communication and problem-solving., • Use the company's CRM system to document interactions, update customer profiles, and track issue resolution., • Perform cost control for all actions taken., • Handle administrative tasks such as:, • Proactive management of booking issues., • Creating and sending passenger certificates or communications after operational disruptions or delays., • Supporting the finance department with fraud and chargeback management. Requirements: • Previous experience in a customer service role, preferably in the aviation industry., • Excellent communication skills, both verbal and written, with a strong command of the English language., • Proficiency in Italian is required., • Ability to stay calm and composed in high-pressure situations and effectively manage customer expectations., • Quick learning ability with a strong focus on customer satisfaction., • Strong problem-solving and decision-making abilities., • Proficiency in using customer service software, CRM systems, and other relevant tools., • Flexibility to work in shifts, including nights, weekends, and holidays., • A passion for delivering exceptional customer service and going above and beyond to meet customer needs. El salario son 22.000€ brutos al año (Dependiendo de los idiomas hablados), por 40 horas semanales, incluyendo la turnicidad, la nocturnidad y el trabajo en fines de semana/festivos en el salario. ¡Únete a nuestro equipo! ¡En Hola Consultores apostamos por ti!

Si tienes una una sólida experiencia en contabilidad y una mentalidad abierta e innovadora.¡este lugar es para ti! Te ofrecemos integrarte en la agencia de comunicación más innovadora y creativa, miembro del movimiento BCorp y elegida como “Best place to Work” por Scopen con un modelo de trabajo flexible, donde se cuida y se forma a los/as nuestros/as y con un atractivo plan de carrera. DESCRIPCIÓN DEL PUESTO: Buscamos un/a Accounting Manager con al menos 3-4 años de experiencia, capaz de ofrecer una visión integral de la contabilidad empresarial. Alguien habituado/a a trabajar con altos volúmenes de operaciones, con capacidad analítica, atención al detalle y ganas de seguir creciendo en un entorno dinámico, exigente y creativo. FUNCIONES A DESARROLLAR: 1. Gestión administrativa y contable • Registro y control de facturas de proveedores., • Preparación y gestión de remesas de pagos a proveedores., • Conciliaciones bancarias y de tarjetas (visas). 1. Fiscalidad y obligaciones tributarias • Preparación y presentación de impuestos: IVA (303), retenciones (115, 123) y reportes para Impuesto de Sociedades., • Envío de informes a la gestoría para otros modelos fiscales (ej. 111)., • Seguimiento de notificaciones y plazos con Hacienda y Seguridad Social., • Experiencia en trámites con entes Públicos (Ayuntamientos, diputaciones, etc.) 1. Cierres y reporting financiero • Elaboración de cierres contablesmensuales y cuentas anuales., • Generación de reporting financiero para dirección. 1. Auditoría y control externo • Colaboración y soporte en procesos de auditoría externa. APTITUDES NECESARIAS: • Cuatro años de experiencia en puesto similar en empresas con alto volumen de operaciones., • Dominio avanzado de Excel (imprescindible)., • Nivel alto de inglés., • Conocimientos en software contable (valorable SAP, Sage, A3 CON y A3 SOC, Paprika)., • Capacidad de análisis y visión global de la contabilidad de empresa., • Organización y atención al detalle., • Proactividad, mentalidad de equipo y orientación a resultados., • Flexibilidad y adaptación a picos de trabajo. SOBRE APPLE TREE: _ somos la ‘Consultora de Comunicación del año’ y agencia de comunicación ‘Mejor valorada por los profesionales del sector de la comunicación en España’ según la última edición del PRScope, informe que analiza a las empresas de comunicación y relaciones públicas con mejor reputación. Además, somos la única agencia de origen de PR que aparece en el AGENCY SCOPE, estudio de referencia en España de las mejores agencias creativas del país. Gracias a nuestra propuesta de valor centrada en el cliente y nuestra filosofía NEW THINKING, conseguimos aumentar la relevancia de las marcas y mejorar los resultados de negocio aplicando estrategias de comunicación innovadoras. Para ello, contamos con un equipo de cerca de 200 expertos en estrategia e investigación, comunicación corporativa y de marca, marketing digital, así como un equipo de creativos, arte y diseñadores digitales, de primer nivel que junto al equipo de expertos en influencer marketing de la agencia líder del mercado _ complementa nuestro grupo. Desde nuestras oficinas en Barcelona, Madrid y Londres hemos trabajado para más de 400 marcas icónicas en todo el mundo. Actualmente, contamos con la confianza de clientes líderes de su sector como ASUS, BCORP, Boehringer Ingelheim, Choví, CUPRA, Danone, Angulas Aguinaga, Mapfre, Nivea, ECOEMBES, Goiko, Grefusa, Hays, HONOR, IKEA, Mahou, Manchester City FC, MAPFRE, Meliá Hotel Group, MediaMarkt, Nivea, Novartis, Pernod Ricard, Pikolín, Radisson Hotel Group, VISA o Wallapop entre otras. MANIFIESTO: Durante el proceso de selección mantendremos nuestro compromiso con la diversidad, equidad e inclusión, no discriminando a ningún candidato por las razones de raza, religión, nacionalidad, sexo, orientación sexual, género, identidad o expresión de género, edad o discapacidad.

Experiencia de más de 2 años en posiciones similares (Account Manager, Customer Success Manager, Service Manager, Project Sales Manager, etc. Customer Success & Service Manager Perfil buscado (Hombre/Mujer) Reportando al responsable Comercial, la persona seleccionada se encargará de: Fi

B2C Customer Success Representative About the Role We are looking for a customer-focused and proactive B2C Customer Success Representative to join our team. As a key member of our Customer Experience team, you will be responsible for supporting customers throughout their journey, ensuring every interaction reflects our commitment to service excellence. Acting as the voice of our brands, you will help build customer loyalty by providing timely support, resolving inquiries efficiently, and delivering an outstanding brand experience across multiple channels. You will work closely with both customers and internal teams, contributing to a positive customer journey while helping us continuously improve our processes and service quality. What We Are Looking For Fluency in German and English (written and spoken) is essential. Minimum 1 year of experience in a customer-facing role such as Customer Service, Customer Support, Customer Success, Retail, Hospitality, or similar. Excellent communication skills with the ability to engage professionally and empathetically with customers. A customer-centric mindset and a genuine passion for delivering exceptional customer experiences. Strong problem-solving skills and the ability to handle challenges in a calm and solution-oriented manner. Well-organized, detail-oriented, and able to manage multiple priorities effectively. Proactive attitude with a strong sense of ownership and accountability. Ability to work both independently and collaboratively within an international team environment. Comfortable learning new products, processes, and digital tools. Positive, adaptable, and eager to contribute to a fast-paced and growing business. Nice to Have Fluency in French, Italian, or Spanish. Previous experience working with CRM and customer service platforms such as Salesforce, Zendesk, or SAP. Experience in e-commerce, direct-to-consumer (D2C), or international customer support environments. Knowledge of the outdoor industry and its products. Passion for sports, cycling, outdoor activities, and active lifestyles. Sounds like you? Apply to this opportunity and become part of our international Customer Success team in Barcelona!

Position Summary The Customer Care representative is responsible for ensuring that customers are provided best in class customer support. Key responsibilities include promptly entering incoming purchase orders and supporting sales representatives. Promptly enter purchase orders to meet or exceed the agreed to service levels. • Partner with Customer Care Leads to guarantee Achievement of service level agreements., • Identify gaps in customer care processes and partner with customer experience team to resolve. • Bachelor's degree in any field; Languages (Required): English (C1), Spanish (C1). Languages (Preferred): German, French, Italian or any additional languages. Minimum 2 years' experience in Customer Service/Care roles within B2B business segment. Utilizes data (KPIs) to drive business results. • Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected category. Vantage provides natural solutions to our customers' technical performance and marketing needs through a unique combination of chemistry, application expertise and service. Underpinned by our broad portfolio of formulations, ingredients and actives that are built on a backbone of sustainable oils, fats and their derivatives, Vantage targets selected markets and applications including personal care, food, surface treatment, agriculture, pharma, and consumer and industrial performance. operates in 11 countries worldwide and employs more than 1,000 talented professionals focused on delivering exceptional customer experiences with every interaction. We are a dynamic people-centered organization where you'll be part of a collaborative global team. Embracing our cultural diversity, we learn from each other to constantly improve, adapt and iterate. We're convinced that exceptionally motivated employees produce outstanding results and we celebrate them by fostering a culture of recognition, development, learning, excellence and shared achievement.

What is nazaríes ? We are nazaríes, a technology engineering company specialized in software that helps businesses make better decisions when complexity begins to limit their ability to move forward. We work with organizations that need to develop, evolve, or accelerate technology projects without losing clarity, coherence, or the capacity to scale. By combining engineering expertise, business understanding, and strong execution capabilities, we bridge the gap between technology and strategy, reduce uncertainty, and turn complexity into tangible progress. We do this by integrating into each organization’s unique context and adapting our collaboration model to the specific needs of every project—from providing specialized expertise and dedicated teams to offering strategic guidance. Who are we looking for? Someone who genuinely enjoys helping people solve problems — a calm, clear communicator who can navigate a technical issue without losing the human side of the conversation. You're comfortable working in a fast-paced support environment, you take ownership of every ticket that lands in your queue, and you know when to escalate and when to push a little further to find the answer yourself. You're fluent in Catalan and Spanish, and you understand that for many of our clients, being supported in their language isn't just a preference — it matters. Responsibilities Receive, log, and manage client incidents and requests through the available channels (email, ticketing system, phone). Diagnose and resolve first-level technical issues, escalating to the L2/L3 team when needed. Ensure proper follow-up on each ticket through to resolution, keeping the client informed at all times. Document solutions and contribute to the internal knowledge base. Meet the SLAs defined in each service contract. Collaborate with development and operations teams to identify recurring incidents. Requirements Must have Catalan (C1/C2) — the role involves regularly supporting clients in Catalan. bilingual Spanish. Previous experience in technical support or customer service in a tech environment (minimum 1 year). Ability to diagnose basic technical issues: connectivity, access management, application configuration. Strong communication skills — able to explain technical concepts in plain language. Nice to have English at B2 level or above — for communication with international clients or vendors. Familiarity with ticketing tools (Jira, Zendesk, Freshdesk, or similar). Experience with cloud environments, SaaS, or ERP/CRM systems. Basic technical certifications (ITIL Foundation, CompTIA A+, etc.). What we offer A professional, multicultural environment with a team that spans multiple countries and backgrounds. A well-structured organisation with years of industry experience behind it — you'll have the support and knowledge base to grow from day one. All the tools, software and resources you need to do your job effectively. A permanent contract with a genuine focus on long-term development. Private health insurance. Up to 29 vacation days per year (based on seniority), plus December 24th and 31st off. Restaurant vouchers. Online training covered between 50% and 100% — including languages, AWS, Azure, Oracle, and more. Regular team socials to keep things human.

Horario Jornada de 8 horas diarias + 30 minutos de descanso. Horario: de 15:30 h a 24:00 h. Si buscas un puesto con un horario de tarde/noche que te permita tener las mañanas libres, esta puede ser tu oportunidad. ¿Quiénes somos? En Persuadis somos una agencia de marketing especializada en el sector inmobiliario con más de 15 años de experiencia. Gestionamos campañas de captación para algunas de las principales promotoras y comercializadoras de obra nueva de España. Buscamos incorporar un/a Teleoperador/a para nuestro equipo de Call Center. ¿Cuáles serán tus funciones? Contactar telefónicamente con personas interesadas en promociones inmobiliarias. Resolver dudas básicas sobre las promociones. Cualificar contactos y recopilar información relevante. Agendar visitas para los equipos comerciales de las promociones. Realizar seguimiento de clientes interesados. Actualizar y mantener la información en excels o CRM. Colaborar con los departamentos de cuentas para optimizar los resultados. ¿Qué buscamos? Facilidad para comunicarse por teléfono. Buen trato con el cliente y habilidades de escucha. Capacidad de organización y seguimiento. Manejo básico de herramientas informáticas. Se valorará experiencia previa en call center, telemarketing o atención al cliente. Persona responsable, resolutiva y con actitud positiva. ¿Qué ofrecemos? Incorporación a una empresa consolidada y especializada en marketing inmobiliario. Buen ambiente de trabajo. Contrato laboral indefinido Ubicación Trabajo presencial en nuestras oficinas de Rambla Catalunya, 12 Salario bruto anual de 17.094€

We’re Hiring: Customer Service Agent - English Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers in the USA and contribute to Via's and the team's goals. ✅ Key Responsibilities Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed. Aim for first contact resolution to handle customer queries quickly and effectively. Keep customer records updated with reasons for contact, solutions provided, and any other relevant information. Foster positive interaction Follow policies and regulations for the USA market. Offer feedback and insights on areas where you detect possible improvements. Embody the values of both Via and Netzon. What We’re Looking For Fluency in English: High fluency in English (C2) in both written and spoken communication. Customer-First Mindset: You love helping people and tailoring solutions for them. Tech-Savvy: You are comfortable using a CRM system and working in a digital environment. Organized & Motivated: Even when busy, you stay organized and keep delivering quality service. Eligibility: Permit to work in Spain. What We Offer Start Date: ASAP. Contract: Temporary (6 months with 1 month of probation and Contract extension possible). Part-Time: 20 hours per week. Working Hours: Monday to Sunday (Rotative days) from 22:00 to 02:00 Salary: €9744 per year gross Working Model: Hybrid - 6 days per month in the office. Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid). Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. Start your career with us—apply now and become part of our growing team!

We're Hiring: Church & Dwight Customer Service Representative - French & English At Netzon Grou p, we're growing fast—and we're looking for motivated Customer Service Agents to join our International Team in Barcelona. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You'll be representing Church & Dwight dedicated to healthcare and personal care product s. Your Mission Customer Advocate: Ensure our clients needs and concerns are addressed effectively and efficiently. Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers. Omnichannel Specialist: Deliver exceptional customer support across all channels (Phone and Email). Problem Solver: Analyse customer issues, identify root causes and proactively offer personalized solutions. Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationship s. What We're Looking For Fluency in both French and English. A passion for helping customers and a customer centric approach. Ability to deal with sensitive calls with empathy and understanding. Strong administrative skills with a keen eye for details. A strong professional and proactive approach to problem solving . What We Offer Start Date: ASAP. Contract: Temporary (3 months with 1 month of probation). Full-Time: 39 hours per week. Working Hours: Monday to Friday from 9hs to 18hs. Salary: €18,900 gross per year. Working Model: Hybrid - 6 days per month in the office. Training: 5 days Full-Time. Monday to Friday 9:00 to 18:00. Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. Start your career with us—apply now and become part of our growing team!

Position Summary The Customer Care representative is responsible for ensuring that customers are provided best in class customer support. Key responsibilities include promptly entering incoming purchase orders and supporting sales representatives. Promptly enter purchase orders to meet or exceed the agreed to service levels. • Partner with Customer Care Leads to guarantee Achievement of service level agreements., • Identify gaps in customer care processes and partner with customer experience team to resolve. • Bachelor's degree in any field; Languages (Required): English (C1), Spanish (C1). Languages (Preferred): German, French, Italian or any additional languages. Minimum 2 years' experience in Customer Service/Care roles within B2B business segment. Utilizes data (KPIs) to drive business results. • Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected category. Vantage provides natural solutions to our customers' technical performance and marketing needs through a unique combination of chemistry, application expertise and service. Underpinned by our broad portfolio of formulations, ingredients and actives that are built on a backbone of sustainable oils, fats and their derivatives, Vantage targets selected markets and applications including personal care, food, surface treatment, agriculture, pharma, and consumer and industrial performance. operates in 11 countries worldwide and employs more than 1,000 talented professionals focused on delivering exceptional customer experiences with every interaction. We are a dynamic people-centered organization where you'll be part of a collaborative global team. Embracing our cultural diversity, we learn from each other to constantly improve, adapt and iterate. We're convinced that exceptionally motivated employees produce outstanding results and we celebrate them by fostering a culture of recognition, development, learning, excellence and shared achievement.

ARTE ESPAÑA RECLUTA PARA SU OFICINA EN BARCELONA: ADMINISTRATIVO COMERCIAL CON ATENCIÓN AL CLIENTE (F/M/X) ¡Bienvenido a Arte! Nuestra empresa está creciendo a un ritmo vertiginoso y buscamos a una persona con visión comercial y gran perspicacia, que tenga experiencia en atención al cliente y pueda ayudarnos al crecimiento continuo de nuestra filial en Barcelona. Los revestimientos murales Arte, empresa de origen belga, se encuentran en más de 100 países, adornando los principales hoteles, boutiques y residencias privadas. En nuestros showrooms corporativos, como los de París, Países Bajos, Londres, Nueva York, Singapore, Barcelona y Los Ángeles, podrás sumergirte en el ecléctico universo Arte. Tus tareas de Administración Comercial: Serás la persona principal que dará soporte comercial al equipo de ventas. Serás responsable de la gestión del CRM: Creación de clientes, actualización de datos, envío de listas de precios, proyectos y presupuestos. Ayudarás en la preparación de las reuniones con los comerciales. Te ocuparás de preparar y organizar ferias comerciales. Investigación de proyectos con interiorismo Administración general Tus tareas de Agente de Atención al Cliente: Trabajarás con SAP S/4HANA y serás responsable de todo el proceso de pedido, desde la solicitud de presupuesto hasta el pedido y la entrega final al cliente. Junto con tus colegas, te encargarás de la tramitación y el seguimiento de los pedidos y las consultas de nuestras cuentas. Realizarás el seguimiento de proformas, notas de crédito/débito y posibles reclamaciones. Realizarás la gestión de proyectos: Investigación de información, desarrollo, ejecución y seguimiento de proyectos Encontrarás soluciones a las necesidades de clientes y agentes. También actuarás como enlace entre los clientes, los agentes y la empresa. La comunicación se realiza por teléfono y correo electrónico. También tendrás comunicación interna con otros departamentos, incluyendo nuestras oficinas centrales (Logística, Ventas, IT, proyectos, entre otros). Además, te encargarás de diversas tareas comerciales y administrativas. Perfil Tienes una visión muy comercial y te gusta la administración. Eres muy organizado. Ya has trabajado con los programas SAP y CRM. Tienes experiencia en atención al cliente. Tienes un nivel de inglés que permite una adecuada comunicación con clientes de habla inglesa y compañeros de la central. Tienes capacidad de adaptación, escucha activa y te comunicas de forma apropiada. Eres proactiva, tienes capacidad de aprendizaje y tienes motivación para trabajar ¿Qué ofrecemos? Un trabajo desafiante y variado en una empresa líder internacional y financieramente saneada. Un contrato indefinido a tiempo completo, tras un periodo de prueba de 6 meses. La oportunidad de desarrollarte y seguir cursos de formación. Horario de oficina: De lunes a jueves de 09:00hrs a 18:00hrs y viernes: 09:00hrs a 15:00hrs. Un lugar de trabajo muy bonito. Un salario competitivo. Seguro médico privado.

Ubicación y modelo de trabajo: Barcelona con un formato híbrido (3 días de oficina / 2 días en remoto). Lo más destacado del proyecto: Gestión de software dental. Salario y beneficios: 23.000 € brutos/año fijos + hasta 6.000 € de variable + seguro médico, vales y coaching. ¿De qué trata el proyecto? Imagina un sector tan increíblemente estable como el de la salud, pero viviendo una transformación digital moderna. Nuestro cliente es un actor clave en el ámbito del software de gestión dental, respaldado por una gran 'joint venture' internacional de tecnología sanitaria. Ellos desarrollan las herramientas digitales esenciales que miles de clínicas dentales independientes usan día a día para gestionar citas de pacientes, firmas digitales, facturación y documentación clínica. Su solución se basa en plataformas cloud y SaaS avanzadas, seguras y escalables. Como estas herramientas manejan datos altamente sensibles, el foco absoluto está en la fiabilidad, la calidad del producto y en ofrecer una experiencia fluida y funcional para los profesionales de la salud que dependen de ella a diario. El Rol: Como nuestro/a nuevo/a Customer Success Consultant, serás el punto de contacto principal para una cartera dedicada de clínicas dentales independientes. Tu objetivo principal será asegurar que estas clínicas aprovechen al máximo el potencial del software y se sientan acompañadas, lo que ayuda de forma natural a reducir la tasa de baja de clientes (churn) y a detectar oportunidades de crecimiento. Más concretamente, te encargarás de: Actuar como el contacto principal para tus clínicas dentales asignadas, guiándolas sobre cómo obtener el máximo valor de la plataforma. Liderar las sesiones de onboarding (bienvenida y formación) y realizar seguimientos periódicos para impulsar el uso y el rendimiento de la herramienta. Construir relaciones de confianza y a largo plazo con las personas clave de cada clínica. Estar pendiente de posibles oportunidades de expansión de cuenta o upselling para pasar esos contactos al equipo de ventas. Anticiparte a posibles imprevistos o riesgos técnicos, coordinándote con los equipos internos de soporte y producto para solucionarlos. Recopilar el feedback diario para ayudar a los equipos internos a mejorar el software. Tu perfil: Experiencia previa trabajando dentro del entorno de una clínica dental. La energía: Entusiasmo natural, positividad y un tono cercano al interactuar con los clientes. La motivación: Constancia y perseverancia para mantener el foco en tus objetivos cuando el día a día se vuelva intenso. La comunicación: Gran empatía, sinceridad y la habilidad de explicar las cosas de forma sencilla y coherente. Tus herramientas: Capacidad de organización y soltura manejando Microsoft Office, internet y sistemas CRM internos. Tu actitud: Una imagen profesional y un espíritu competitivo sano al que le motive asumir nuevos retos.

We are seeking an experienced and visionary General Manager (GM) to lead the operations of our luxury 5-star hotel in Barcelona. The GM will be responsible for ensuring the highest levels of guest satisfaction, driving financial performance, and maintaining the property’s outstanding reputation in the market. This role requires exceptional leadership, strategic thinking, and operational expertise within the luxury hospitality sector. Key Responsibilities : Oversee all hotel operations, ensuring alignment with the brand’s high standards of luxury, service, and guest experience. Lead, inspire, and manage department heads and hotel staff, fostering a culture of excellence, teamwork, and continuous improvement. Set and execute the hotel’s strategic goals, ensuring alignment with corporate objectives and market trends. Ensure the seamless day-to-day functioning of all departments. Drive operational excellence by identifying areas for improvement in efficiency, cost management, and service delivery. Foster a positive and productive working environment with a focus on employee engagement, satisfaction, and retention. Key Qualifications : Bachelor’s or Master’s degree in Hospitality Management, Business Administration, or a related field. At least 5 years in a General Manager or senior leadership role within a 5-star property. Strong understanding of the Barcelona market and local hospitality landscape. Exceptional leadership and communication skills, with the ability to inspire and lead a diverse team. Fluent in Spanish and English (Other language is a plus). A guest-centric mindset with an eye for detail and innovation. Ability to work under pressure, prioritize tasks, and deliver results in a fast-paced environment. This role offers an exciting opportunity to lead a premier property in Barcelona’s vibrant hospitality sector, delivering exceptional service and guest experiences while driving business growth.

Position Summary The Customer Care representative is responsible for ensuring that customers are provided best in class customer support. Key responsibilities include promptly entering incoming purchase orders and supporting sales representatives. Promptly enter purchase orders to meet or exceed the agreed to service levels. • Partner with Customer Care Leads to guarantee Achievement of service level agreements., • Identify gaps in customer care processes and partner with customer experience team to resolve. • Bachelor's degree in any field; Languages (Required): English (C1), Spanish (C1). Languages (Preferred): German, French, Italian or any additional languages. Minimum 2 years' experience in Customer Service/Care roles within B2B business segment. Utilizes data (KPIs) to drive business results. • Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected category. Vantage provides natural solutions to our customers' technical performance and marketing needs through a unique combination of chemistry, application expertise and service. Underpinned by our broad portfolio of formulations, ingredients and actives that are built on a backbone of sustainable oils, fats and their derivatives, Vantage targets selected markets and applications including personal care, food, surface treatment, agriculture, pharma, and consumer and industrial performance. operates in 11 countries worldwide and employs more than 1,000 talented professionals focused on delivering exceptional customer experiences with every interaction. We are a dynamic people-centered organization where you'll be part of a collaborative global team. Embracing our cultural diversity, we learn from each other to constantly improve, adapt and iterate. We're convinced that exceptionally motivated employees produce outstanding results and we celebrate them by fostering a culture of recognition, development, learning, excellence and shared achievement.

Empresas: Meliá Hotels International Misión: Como Outlet Manager, serás responsable de supervisar y garantizar el buen funcionamiento de los restaurantes en tu área o franja horaria, contribuyendo al éxito del hotel mediante la excelencia en el servicio y la satisfacción del cliente. Funciones: • Controlar y asegurar del procedimiento de inventarios diario y mensuales de vajilla, cristalería, cubertería, centros de mesas, decorativos. - Controlar y asegurar el procedimiento de mantenimiento preventivo, limpieza profunda, maquinaria del departamento de bares. - Gestionar el costo asignado a su departamento. Cumplimiento del objetivo de ingreso por centro de consumo. Up-selling. - Responsabilizarse de la operativa durante los Banquetes y/o Restaurante, asegurando la correcta preparación de las mesas. - Gestionar el equipo a su cargo en la prestación de cada servicio, y controlando las tareas a desarrollar por el equipo de camareros/as. - Supervisar y dirigir de manera efectiva las operaciones del restaurante, garantizando que se cumplan los estándares de calidad y servicio del hotel. - Conocimiento de las operaciones del restaurante. Requisitos: • Grado superior o/y Titulación universitaria, preferiblemente Turismo u Hostelería, o similar. - Inglés Avanzado. Un tercer idioma será altamente valorable. - Conocimiento de las últimas tendencias en sala. - Conocimientos de REVO, y manejo de TPV. - Capacidad de trabajo en equipo, orientación al servicio - Experiencia mínima de 1 año en una posición similar, en el sector. Requisitos :

Empresas: Catalonia Hotels & Resorts Desde Catalonia Hotels & Resorts estamos en búsqueda de un/a BOTONES para incorporarse en nuestro hotel ubicado en BARCELONA FUNCIONES: • Acompañar al cliente a la habitación, llevándole el equipaje. • Custodia de las maletas. • Montaje de salas. • Solicitud de taxis para los clientes. • Reposición del botiquín. • Montar camas adicionales (plegatines). • Hacer los recados. REQUISITOS: • Experiencia en posición similar. • Inglés alto + Otros idiomas valorables. • Clara vocación hacia el cliente. CONDICIONES: • Jornada de 25h semanales. (turno rotativo ) • Salario competitivo. • Crecimiento profesional. • Formar parte de una compañía en plena expansión Requisitos :

Estamos buscando incorporar un/a Customer Service Representative con foco en exportación y gestión intercompany para una compañía internacional del sector industrial. La persona seleccionada será responsable de garantizar la correcta gestión de pedidos y la coordinación entre clientes, equipo comercial, operaciones y logística, asegurando un servicio eficiente y de calidad. Responsabilidades Gestión de pedidos end-to-end en sistemas ERP Atención al cliente vía email y teléfono, resolviendo consultas e incidencias Seguimiento de pedidos y comunicación proactiva sobre el estado de las entregas Coordinación con equipos internos (ventas, operaciones, supply chain y finanzas) Organización y seguimiento de transporte y entregas Gestión de incidencias logísticas, devoluciones y reclamaciones Export & Intercompany Gestión de pedidos internacionales Coordinación con filiales y centros logísticos a nivel europeo Preparación y validación de documentación de exportación (DUA, BL, AWB, etc.) Seguimiento de envíos (marítimo, aéreo y terrestre) Resolución de incidencias relacionadas con aduanas y transporte Coordinación y reporting Monitorización de pedidos prioritarios y gestión de urgencias Actualización de la base de datos de clientes Elaboración de reportes de seguimiento de pedidos, envíos e incidencias Contribución a la mejora continua de procesos Requisitos Experiencia previa en customer service, logística, order management o export Conocimiento de operativa internacional y documentación de exportación Buen nivel de inglés (imprescindible) Experiencia con ERP (valorable Microsoft Dynamics 365) Manejo de herramientas Microsoft Office, especialmente Excel Capacidad de organización, atención al detalle y gestión de múltiples tareas Actitud proactiva y orientación a cliente Condiciones Posición 100% presencial Ubicación: El Prat de Llobregat (Barcelona) Imprescindible disponer de vehículo propio o facilidad de acceso a la zona Qué ofrecemos Incorporación a una compañía internacional en crecimiento Entorno dinámico y colaborativo Rol con impacto directo en la operativa y experiencia de cliente Desarrollo profesional en entorno logístico y de exportación Si estás interesado/a o conoces a alguien que pueda encajar, no dudes en inscribirte o enviarnos tu CV a la dirección ana.villegasalonso@lhh.com

Aptitudes de comunicación clara y cercana, tanto oral como escrita, para tratar con clientes nacionales e internacionales. Aptitudes de organización, planificación y gestión del tiempo para coordinar check-ins, check-outs y tareas con otros equipos. Capacidad para trabajar en equipo, resolver in

Empresa de base tecnológica en expansión, dedicada a la distribución online de productos especializados dirigidos a profesionales de laboratorio.Como parte de nuestro crecimiento, hemos creado una nueva posición en el equipo de Customer Service, con el objetivo de reforzar nuestro compromiso con

Estamos buscando incorporar un/a Customer Service Representative con foco en exportación y gestión intercompany para una compañía internacional del sector industrial.La persona seleccionada será responsable de garantizar la correcta gestión de pedidos y la coordinación entre clientes, equipo

This job is with Criteo, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. As Payroll Manager you will be responsible for overseeing posting of monthly entries, and reconciling payroll journals, payroll accruals, ensuring a full reconciliation between all information provided by the Human Resources team and the accounting system (SAP). You will be responsible for the accounting for all payroll related subjects. Your role will require you to work closely with the People departments in the different countries, in order to optimize and standardize the integration of all payrolls into our financial accounts. This will also require a reasonable understanding of the specifics by country in which we operate. As team lead, you will have to organize the tasks for the team dedicated to the payroll process, ensuring that they are fully mobilized and creating a positive working atmosphere. To do this, you will have to organize regular 1:1s, and ensure that the tasks covered by the team are properly processed and in a timely manner. You will report team activity to the VP Finance and Control and ensure anticipation of topics to be covered, plus proposing actions to improve processes which will need to be prioritized. Your position covers companies on defined perimeters. Perimeters included country centralized in the America, Emea, Apac. You will work closely with the Field Finance, FP&A and Fin Corporate teams, with whom you will ensure a good working relationship. You will make sure that requests, pre-qualified by the front desk are delivered in a pre-defined deadline in conjunction with the front desk. You will also make sure that your monthly analysis respects the need for presenting data to our stakeholders. The job evolves in a SOX compliant environment. You will ensure the delivery of your SOX controls in a timely manner and with the expected level of quality. Your tasks will include: · Management of the team: · Ensure a common set of documentation for the whole team and communicate it to all team members · Ensure that each member of the team has a complete understanding of their role · Proposal of an appropriate level of individual weekly or bi-monthly meetings with clear allocation of tasks to the team · Weekly review of tasks to be performed and definition of priorities for the team · Preparation of regular updates to the Management · Preparation and analysis of KPI's, define new action steps · Daily : · Control of payroll proposals addressed by People department · Preparation of HR accruals including bonus, and holiday pay · Follow up and accounting for all impacts related to the exercise of stock options and RSU by our employees · Sanity check on payroll and associated items · Prepare cash landing and cash forecast processes · Month end closing : · Review of all payroll journals · Recording of all accounting entries relating to bonus and vacation pay accruals · Full reconciliation and documentation of both Balance Sheet and P&L positions related to payroll · Analysis of movements in all payroll related balance sheet accounts · Preparation of SOX controls · Analysis and understanding of all major variances in social charge ratios · Follow up on prior month points raised to People Department · Scalability : · Harmonize & standardize the payroll accounting for all Criteo entities · Work closely with IIPAY Project team on the implementation of a global payroll provider · Integrate new countries or acquisitions into standard Criteo processes. · Relationship with audit : · Preparation of all PBC payroll related requests and their appropriate analysis on a quarterly and yearly basis. · Other ad-hoc projects / tasks · As appropriate · Minimum Five Years practical accounting experience including specialization in payroll accounting for both French and foreign entities · Accounting Qualification (Business School / DSCG) · Experience of working in a SOX Environment · Good working knowledge of SAP · Experience of working in a fast moving, complex international environment · Fluent English - any other languages a plus · Results driven · Highly organized and autonomous · Excellent communication skills · Dynamic and Flexible approach to work · A team player · Strong excel skills We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we'd love to see your application! We're Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses. At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment. We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs-never on non-job-related factors or legally protected characteristics. 🏢 Ways of working - Our hybrid model blends home with in-office experiences, making space for both. 📈 Grow with us - Learning, mentorship & career development programs. 💪 Your wellbeing matters - Health benefits, wellness perks & mental health support. 🤝 A team that cares - Diverse, inclusive, and globally connected. 💸 Fair pay & perks - Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level. Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.

Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Desde 1977 y con más de 5000 empleados en todo el mundo, impulsamos la industria turística a través de la gestión hotelera, la distribución y la prestación de s

¡Une tu talento al crecimiento de una marca internacional sostenible! 🌍 ¿Eres nativo/a en alemán y te apasiona el trato con clientes? ¿Quieres formar parte de una empresa creativa y en plena expansión, donde cada proyecto combina diseño, sostenibilidad y artesanía? Desde la división RAS Recruiting, especializada en selección directa, te acompañamos en la búsqueda de tu nuevo reto profesional. Actualmente, estamos seleccionando un/a CUSTOMER SERVICE CON ALEMÁN NATIVO para incorporarse directamente a una empresa líder en la fabricación en madera sostenible, en la zona del VALLÉS ORIENTAL. 📍 Tu misión será clave: garantizar una excelente gestión administrativa y atención a los clientes del mercado alemán, acompañándolos a lo largo de toda la relación con empatía y visión comercial. 💼 ¿CUÁL SERÁ TU DÍA A DÍA? • Gestionar presupuestos, pedidos, facturas y documentación administrativa., • Atender y asesorar a clientes del mercado alemán, ofreciendo un servicio cercano y personalizado., • Apoyar en la captación de nuevos clientes y en la presentación del producto., • Coordinarte con producción y logística para asegurar entregas puntuales y de calidad., • Mantener actualizada la información comercial en el CRM. 🧠 ¿QUÉ ESPERAMOS DE TI? • Alemán nativo (requisito imprescindible)., • Buen manejo de herramientas Office. Se valorará experiencia con CRM., • Habilidades comunicativas, orientación al cliente y dotes comerciales., • Capacidad organizativa, iniciativa y ganas de aprender., • No se requiere experiencia previa ni formación específica: lo más importante es tu actitud. 🎯 ¿QUÉ TE OFRECEMOS? • Contrato indefinido con incorporación directa a empresa., • Horario: de lunes a jueves de 8:00 a 17:00 y viernes intensivo., • Modalidad híbrida (combinando oficina y teletrabajo)., • Retribución competitiva acorde a tu trayectoria. 🌟 ¿Por qué este proyecto es diferente? Porque formarás parte de una empresa con alma, donde cada producto cuenta una historia y cada cliente confía en ti como embajador/a de la marca. Crecerás con la compañía y podrás evolucionar de manera interna. 👉 ¿Te ves reflejado/a? ¡Aplica ahora y forma parte de un proyecto internacional con foco en la sostenibilidad!

🕒 Horario Jornada de 8 horas diarias + 30 minutos de descanso. Horario: de 15:30 h a 24:00 h. Si buscas un puesto con un horario de tarde/noche que te permita tener las mañanas libres, esta puede ser tu oportunidad. ¿Quiénes somos? En Persuadis somos una agencia de marketing especializada en el sector inmobiliario con más de 15 años de experiencia. Gestionamos campañas de captación para algunas de las principales promotoras y comercializadoras de obra nueva de España. Buscamos incorporar un/a Teleoperador/a para nuestro equipo de Call Center. ¿Cuáles serán tus funciones? • Contactar telefónicamente con personas interesadas en promociones inmobiliarias., • Resolver dudas básicas sobre las promociones., • Cualificar contactos y recopilar información relevante., • Agendar visitas para los equipos comerciales de las promociones., • Realizar seguimiento de clientes interesados., • Actualizar y mantener la información en excels o CRM., • Colaborar con los departamentos de cuentas para optimizar los resultados. ¿Qué buscamos? • Facilidad para comunicarse por teléfono., • Buen trato con el cliente y habilidades de escucha., • Capacidad de organización y seguimiento., • Manejo básico de herramientas informáticas., • Se valorará experiencia previa en call center, telemarketing o atención al cliente., • Persona responsable, resolutiva y con actitud positiva. ¿Qué ofrecemos? • Incorporación a una empresa consolidada y especializada en marketing inmobiliario., • Buen ambiente de trabajo., • Contrato laboral indefinido Ubicación Trabajo presencial en nuestras oficinas de Rambla Catalunya, 12 Salario bruto anual de 17.094€

ForFluency in Italian & English (Other languages would be a p. We’re Hiring: On-Demand Account Manager - Italian & English Speaker.

En Palatin buscamos un perfil comercial para incorporarse como Account Manager B2B para liderar y desarrollar la cartera de clientes de una compañía internacional consolidada, gestionando la zona de Barcelona/Cataluña y teniendo impacto directo en el crecimiento comercial y la fidelización de clientes. Tendrás un papel clave en la gestión y expansión de negocio trabajando en el desarrollo de nuevos clientes y mantenimiento de cuentas existentes, colaborando de manera transversal con equipos internos para garantizar el servicio. Compañía internacional consolidada, con fuerte presencia nacional y estructura estable. Funciones principales: • Gestionar y fidelizar la cartera de clientes asignada, asegurando relaciones comerciales sólidas y sostenibles., • Desarrollo de negocio y prospección de oportunidades de mercado y nuevos clientes potenciales dentro de la zona asignada., • Realizar visitas comerciales y desplazamientos para conocer las necesidades reales del mercado y fortalecer la relación con clientes., • Gestionar incidencias y reclamaciones de clientes, garantizando una resolución ágil y una experiencia de servicio de calidad, • Supervisar tarifas, analizar movimientos de competencia y proponer acciones comerciales orientadas a resultados., • Trabajar de forma coordinada con Marketing y Operaciones para impulsar campañas, ventas y presencia comercial en cada distrito., • Monitorizar resultados comerciales y reportar evolución de negocio y actividad de la zona a dirección comercial. Requisitos del perfil: • Mínimo 1 años de experiencia en posiciones comerciales, valorable B2B o gestión de cuentas, con responsabilidad sobre cartera de clientes y desarrollo de negocio, • Perfil orientado a resultados, con capacidad para combinar actividad comercial externa y coordinación interna., • Buenas habilidades de comunicación, negociación y fidelización de clientes., • Experiencia trabajando de forma transversal con diferentes departamentos., • Disponibilidad para viajar de forma habitual dentro de la zona asignada., • Valorable nivel de inglés intermedio. Condiciones y beneficios: • Posición estable dentro de una compañía internacional consolidada., • Rol con autonomía y capacidad de impacto real en negocio y crecimiento comercial., • Modelo híbrido de trabajo: 2 días teletrabajo; 3 días en oficina (Barcelona Sant Martí-PobleNou), • Paquete retributivo competitivo + variable y beneficios corporativos: vehículo de empresa, ticket restaurant, seguro médico, etc., • Entorno dinámico, con interacción constante entre clientes, mercado y equipos internos. Si buscas un nuevo reto en ventas B2B trabajando en relación con cliente, desarrollo de negocio y buscas un entorno donde tu impacto se vea directamente en resultados, no dudes en inscribirte, queremos conocerte.

Position Summary The Customer Care representative is responsible for ensuring that customers are provided best in class customer support. Key responsibilities include promptly entering incoming purchase orders and supporting sales representatives. Essential Duties and Responsibilities • Promptly enter purchase orders to meet or exceed the agreed to service levels., • Partner with Customer Care Leads to guarantee Achievement of service level agreements., • Ensure order entry, order tracking and delivery are on track and orders are completed in full, providing customers with status updates throughout the process., • Identify gaps in customer care processes and partner with customer experience team to resolve. • Ensure actions align with AAT strategy., • Escalate issues as they arise in a timely matter to ensure agility and responsiveness. Education & Experience: Education & Languages • Bachelor’s degree in any field; preferably with knowledge of foreign trade and logistics., • Languages (Required): English (C1), Spanish (C1)., • Languages (Preferred): German, French, Italian or any additional languages. Experience: • Minimum 2 years’ experience in Customer Service/Care roles within B2B business segment. Skills: • Excellent verbal and written communication skills., • Ability to work under pressure and successfully handle multiple priorities., • Strong critical thinking skills, understanding when escalation is necessary., • Strong problem-solving and analytical reasoning skills., • Leader in promoting and engaging work environment., • Utilizes data (KPIs) to drive business results., • Experience working with international teams. Equal Employment Opportunity: Vantage is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected category. About Vantage: Vantage provides natural solutions to our customers’ technical performance and marketing needs through a unique combination of chemistry, application expertise and service. Underpinned by our broad portfolio of formulations, ingredients and actives that are built on a backbone of sustainable oils, fats and their derivatives, Vantage targets selected markets and applications including personal care, food, surface treatment, agriculture, pharma, and consumer and industrial performance. Vantage is headquartered in Deerfield, IL., operates in 11 countries worldwide and employs more than 1,000 talented professionals focused on delivering exceptional customer experiences with every interaction. We are a dynamic people-centered organization where you’ll be part of a collaborative global team. Embracing our cultural diversity, we learn from each other to constantly improve, adapt and iterate. We value the voices and talents of our colleagues, empowering them to drive their unique ideas to completion. We’re convinced that exceptionally motivated employees produce outstanding results and we celebrate them by fostering a culture of recognition, development, learning, excellence and shared achievement. Most importantly, we know you’re going to like it here. For more information visit: vantagegrp.com or LinkedIn/vantage.

This job is with Puig , an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. You will be responsible for centralizing and managing the relationship with Italy customers across the full order-to-cash cycle, ensuring service excellence while resolving operational challenges efficiently. • Act as the main point of contact for customers, ensuring smooth communication and quick resolution of queries, • Manage orders through SAP, EDI and email, providing updates and handling incidents such as stock shortages, • Oversee order and delivery processes, including order validation, release and follow-up, • Coordinate with logistics teams to manage delivery issues and delays, • Ensure efficient transport planning and shipment follow-up, • Handle customer claims, including analysis and creation of credit/debit notes, • Monitor and share performance KPIs with clients, identifying opportunities for improvement, • Experience: 2+ years of experience in a similar customer operations / order management role, • Education: University degree, • Languages: Fluent Italian (C1/C2) and Spanish, • Strong knowledge of OTC processes, SAP, and Excel We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview. • An entrepreneurial, creative and welcoming work culture, • A competitive compensation & benefits package, • Hybrid work policy, • Employee discount on our products