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Megamo is a prestigious bicycle brand based in Girona, Spain, driven by passion, innovation, and a strong cycling community. We are constantly pushing boundaries to deliver top technology and performance in the cycling world. We are currently looking for a Customer Support & Operations Specialist to join our international team at our headquarters in Girona (Vilablareix). The ideal candidate have to be bilingual in German and English, with notions of Spanish, preferably native German and based in the Girona area. This position is strategic for consolidating Megamo’s growth in German-speaking countries (DACH markets), which is why we are looking to prioritize this incorporation as soon as possible. Responsibilities: • Provide support and assistance to German-speaking customers and sales representatives., • Manage orders, stock inquiries, and post-sales incidents., • Offer operational support to the international sales team., • Act as the internal point of reference for the DACH market. Profile Requirements: • Background in a similar role within the cycling sector is required. Must have cycling industry experience., • Native German speaker or bilingual German/English., • Other languages will be positively valued., • Communicative, solution-oriented, proactive, and results-driven profile., • Ability to manage day-to-day administrative and operational tasks. What We Offer: • Opportunities for professional growth and development., • Be part of a young, dynamic, and passionate team in the cycling world., • Involvement in strategic projects and international expansion., • Join a well-established company, constantly growing and strongly committed to innovation and design. Join us on this exciting journey! Send us your CV and become part of the Megamo adventure. Let’s ride the future of cycling, together.

Being part of The Animals Observatory is having an active role in the innovation and creativity that is an integral piece of the company's DNA. Whatever your position is, your voice will be heard when it comes to keep improving. So, would you like to join our talented team? We are looking for a highly organized and proactive Wholesale Operations Assistant to join our dynamic team. You will play a key role in supporting the wholesale department in managing orders, client relationships, and ensuring a smooth operational workflow from sales to delivery. Key Responsibilities: • Support the Wholesale team in daily operations and administrative tasks., • Process and monitor wholesale orders through internal systems (SAP, B2B platforms, etc.)., • Communicate with clients regarding order confirmations, shipments, and any after-sales issues., • Coordinate with logistics and warehouse teams to ensure timely deliveries., • Assist in preparing sales reports, order summaries, and client account analysis., • Manage and update customer databases and internal records., • Help organize and support sales campaigns (showroom setups, sample coordination, agenda scheduling)., • Monitor stock levels for wholesale needs and propose replenishments., • Assist in handling returns, claims, and exchanges according to company policies., • Collaborate closely with Product, Customer Service, and Logistics teams to guarantee an excellent customer experience. Profile & Skills: • Bachelor’s degree in Business Administration, Fashion Management, International Trade, or a related field., • Presencial work in Girona., • Previous experience (1–2 years) in a wholesale, sales support, or logistics role (preferably in fashion or lifestyle brands)., • Strong organizational skills with attention to detail., • Good communication skills in English; French is a plus., • Ability to manage multiple priorities in a fast-paced environment., • Proficient with Microsoft Office (Excel, Word, PowerPoint); experience with SAP systems is highly valued., • Team player, proactive, and problem-solving attitude., • Passion for fashion and interest in the brand’s universe. Of course, we are not only asking, but we are also offering: • Salary Range: 24.000€ - 26.000€ based on experience., • Personalized support in your career and wellbeing in the company., • Flexible work schedule, • Exclusive discounts., • Continuing education and language classes., • An exceptional working environment in a major technology hub in Girona. The Animals Observatory offers equal employment opportunities, all members of our team are respected and empowered, regardless of their color, religion, gender, gender identity or expression, sexual orientation, civil status, national origin, disability, or age. Are you the person who is going to join us? We will be so thrilled to meet you!