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Department: BIU & Customer Services Location: Greenford - West London Type of Contract: Permanent / Part-time (30 Hours) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more. Our Vision: Changing Lives through Education The Role: The Customer Service Officer is responsible for solving our customers’ problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. This is a 6 days per week role with shift patterns: • Monday-Thursday: 3pm-8pm, • Friday: 4pm-8pm, • Saturday: 9am-3pm What the role involves: • Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT., • Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available., • Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff., • Respond with speed and accuracy to email, phone, and in-person enquiries., • Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You: • Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines., • Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds., • Strong written communication abilities, including a professional and inclusive telephone manner., • Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively., • Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks., • Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description, • Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner., • Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity., • Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer: • 25 days annual leave, plus 8 public holidays, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — Barbara Vargas (Professional Services Employee) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

The Opportunity: The Fisher Investments Institutional Group (FIIG) serves a global client base of diverse investors, including but not limited to: governments, pension funds, foundations and endowments, insurance and financial institutions, and healthcare organizations. As an Institutional Client Operations Specialist, you will have the opportunity to challenge yourself and grow by interacting with members of Senior Management, Research, Investment Ops, Finance and Legal, all while developing expertise surrounding Institutional asset management. You will report to the team leader of Institutional client operations. You will develop the skills required to drive long-term projects relating to new Institutional clients, Institutional fund vehicles, Institutional client onboarding, and Institutional client service. You will learn nuances of regulatory regimes in over 20 countries, and develop the ability to converse intelligently with legal counsel and compliance officials both internally and externally. We are looking for someone who can build long-term internal and client-related projects. Within the first year, you will be adding value to our team by serving as subject-matter expert surrounding Institutional asset management, client onboarding, regulatory complexities, and internal process improvements. The Day-to-Day: • Be a point of contact for our Institutional client requests, ensuring our clients receive the best service possible, • Manage large cash flows, • Coordinate complex reporting requirements for our clients, • Onboard new accounts using the appropriate processes and procedures, • Manage the maintenance of Institutional fund vehicles by coordinating with custodians, internal teams and global regulatory bodies, • Create, develop, document and implement workflows and process improvements to serve the needs of our international institutional investors, • Bachelor's degree or equivalent combination of education/experience, • 2-3 years professional experience in the financial services industry, • Familiar with securities, financial markets and institutional account types, • Experience with customer/client service, • Project management experience, ability to adjust workload based on priority, and passion with process improvements The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services, • A collaborative working environment that practises ongoing training, educational support and employee appreciation events FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Join Our Team as a Fire Detection Field Service Specialist Field based role on Land, Offshore & Overseas About the Role We have an exciting opportunity for a Fire Detection Field Service Specialist to join our dynamic Marine Service team. Youll be responsible for servicing and commissioning fire detection systems on naval vessels, commercial marine projects, including offshore and overseas assignment... ZIPC1_UKTJ

Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 – 17.00, Monday – Friday This is a great job for someone... We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you’ll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It’s just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We’re proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection’s purpose is all about “helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one”, counting on us to be there for them when they need it most. * You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work * You will possess the ability to work within a close knit team as well as under your own autonomy * You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business * Supporting change in the business and raising suggestions for improvement Skills and experience we’re looking for * Experience in administration * Strong communication skills, via email and telephone * Ability to manage change of priorities and can organize and manage own workload * Approachable team member, able to easily build rapport with others * Excellent skills with Microsoft applications (especially Excel) What you’ll get for this role Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. * Starting salary of £25,400 based on 35 hours a week * Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. * 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga (___).

About the Opportunity Job Type: Permanent Application Deadline: 17 January 2026 Title: Customer Services Representative Department: Client Services Location: Kingswood, Surrey, UK Salary: £25,700 plus bonus Start date: 13th and 27th January 2026 Are you ready to make a real impact? Join Fidelity International as a Customer Service Representative at our thriving Kingswood Fields office in Surrey and help our customers solve problems no one else can. Whether you're starting your career or taking the next step, you'll find an environment built for your success with expert training, ongoing support, and a strong sense of purpose. About Fidelity International With over 50 years' experience, Fidelity helps millions worldwide build better financial futures across 25+ locations. People are at the core of our business and we support each other and take pride in doing what's right. Inside the Client Services team Joining our Client Services contact centre team means becoming part of a supportive community delivering expert client support. From day one, you'll receive comprehensive training including classroom, digital tools, and hands-on coaching to help you grow and succeed. What you'll do: Your role and responsibilities include: • Helping customers by handling queries with professionalism and empathy across multiple channels (primarily phone, with email and letters)., • Explaining financial products clearly and guiding customers to helpful tools and information., • Taking ownership of each interaction, ensuring full resolution., • Logging and escalating any potential risks, fraud cases, or vulnerable situations., • Handling complaints constructively, aiming for early resolution.What you'll bring:, • Experience in a customer service role, ideally in a corporate environment., • Excellent phone manner and verbal communication skills., • An appetite to grow your expertise through continued learning., • Strong listening skills and a customer-first attitude., • Comfortable using digital tools and eager to learn new systems., • A team-oriented approach and a genuine interest in helping others.Why join us in Surrey? Our Kingswood Fields site is set in the beautiful Surrey countryside and is our largest UK office. The campus features three buildings, extensive grounds, an on-site gym, on-site parking, free coach transfers from nearby train stations, and a fantastic restaurant and deli bar. A role that offers real rewards: We offer long-term career stability, a clear development path, and a comprehensive benefits package including: • Pension contributions: 10% employer-funded plus up to 3% matched, • Private Medical Insurance: comprehensive cover for you and your family, • Cycle to Work & TaxSaver tickets: save on your commute, • Free access to on-site gym & wellness support: prioritise your health, • Enhanced parental & family leave: support when it matters most, • 24/7 Employee Assistance Programme: confidential mental health and wellbeing services, • Dynamic working options: hybrid flexibility for home and office balanceYour future starts here: If you're ready to join a company that offers opportunity, growth, and purpose, we'd love to hear from you. Apply now.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

About the Opportunity Job Type: Permanent Application Deadline: 17 January 2026 Title: Customer Services Representative Department: Client Services Location: Kingswood, Surrey, UK Salary: £25,700 plus bonus Start date: 13th and 27th January 2026 Are you ready to make a real impact? Join Fidelity International as a Customer Service Representative at our thriving Kingswood Fields office in Surrey and help our customers solve problems no one else can. Whether you're starting your career or taking the next step, you'll find an environment built for your success with expert training, ongoing support, and a strong sense of purpose. About Fidelity International With over 50 years' experience, Fidelity helps millions worldwide build better financial futures across 25+ locations. People are at the core of our business and we support each other and take pride in doing what's right. Inside the Client Services team Joining our Client Services contact centre team means becoming part of a supportive community delivering expert client support. From day one, you'll receive comprehensive training including classroom, digital tools, and hands-on coaching to help you grow and succeed. What you'll do: Your role and responsibilities include: • Helping customers by handling queries with professionalism and empathy across multiple channels (primarily phone, with email and letters)., • Explaining financial products clearly and guiding customers to helpful tools and information., • Taking ownership of each interaction, ensuring full resolution., • Logging and escalating any potential risks, fraud cases, or vulnerable situations., • Handling complaints constructively, aiming for early resolution.What you'll bring:, • Experience in a customer service role, ideally in a corporate environment., • Excellent phone manner and verbal communication skills., • An appetite to grow your expertise through continued learning., • Strong listening skills and a customer-first attitude., • Comfortable using digital tools and eager to learn new systems., • A team-oriented approach and a genuine interest in helping others.Why join us in Surrey? Our Kingswood Fields site is set in the beautiful Surrey countryside and is our largest UK office. The campus features three buildings, extensive grounds, an on-site gym, on-site parking, free coach transfers from nearby train stations, and a fantastic restaurant and deli bar. A role that offers real rewards: We offer long-term career stability, a clear development path, and a comprehensive benefits package including: • Pension contributions: 10% employer-funded plus up to 3% matched, • Private Medical Insurance: comprehensive cover for you and your family, • Cycle to Work & TaxSaver tickets: save on your commute, • Free access to on-site gym & wellness support: prioritise your health, • Enhanced parental & family leave: support when it matters most, • 24/7 Employee Assistance Programme: confidential mental health and wellbeing services, • Dynamic working options: hybrid flexibility for home and office balanceYour future starts here: If you're ready to join a company that offers opportunity, growth, and purpose, we'd love to hear from you. Apply now.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

About the Opportunity Job Type: Permanent Application Deadline: 17 January 2026 Title: Customer Services Representative Department: Client Services Location: Kingswood, Surrey, UK Salary: £25,700 plus bonus Start date: 13th and 27th January 2026 Are you ready to make a real impact? Join Fidelity International as a Customer Service Representative at our thriving Kingswood Fields office in Surrey and help our customers solve problems no one else can. Whether you're starting your career or taking the next step, you'll find an environment built for your success with expert training, ongoing support, and a strong sense of purpose. About Fidelity International With over 50 years' experience, Fidelity helps millions worldwide build better financial futures across 25+ locations. People are at the core of our business and we support each other and take pride in doing what's right. Inside the Client Services team Joining our Client Services contact centre team means becoming part of a supportive community delivering expert client support. From day one, you'll receive comprehensive training including classroom, digital tools, and hands-on coaching to help you grow and succeed. What you'll do: Your role and responsibilities include: • Helping customers by handling queries with professionalism and empathy across multiple channels (primarily phone, with email and letters)., • Explaining financial products clearly and guiding customers to helpful tools and information., • Taking ownership of each interaction, ensuring full resolution., • Logging and escalating any potential risks, fraud cases, or vulnerable situations., • Handling complaints constructively, aiming for early resolution.What you'll bring:, • Experience in a customer service role, ideally in a corporate environment., • Excellent phone manner and verbal communication skills., • An appetite to grow your expertise through continued learning., • Strong listening skills and a customer-first attitude., • Comfortable using digital tools and eager to learn new systems., • A team-oriented approach and a genuine interest in helping others.Why join us in Surrey? Our Kingswood Fields site is set in the beautiful Surrey countryside and is our largest UK office. The campus features three buildings, extensive grounds, an on-site gym, on-site parking, free coach transfers from nearby train stations, and a fantastic restaurant and deli bar. A role that offers real rewards: We offer long-term career stability, a clear development path, and a comprehensive benefits package including: • Pension contributions: 10% employer-funded plus up to 3% matched, • Private Medical Insurance: comprehensive cover for you and your family, • Cycle to Work & TaxSaver tickets: save on your commute, • Free access to on-site gym & wellness support: prioritise your health, • Enhanced parental & family leave: support when it matters most, • 24/7 Employee Assistance Programme: confidential mental health and wellbeing services, • Dynamic working options: hybrid flexibility for home and office balanceYour future starts here: If you're ready to join a company that offers opportunity, growth, and purpose, we'd love to hear from you. Apply now.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Following several recent client wins, we have a new and exciting opportunity for an experienced PR Account Manager to join our growing PR team. This is a client facing role and as PR Account Manager you’ll work across all accounts, managing client deadlines, planning, and consistently coming up wi

Permax Recruitment is proud to be supporting a fast-growing and forward-thinking Chartered Accountancy and outsourcing group in their search for a Head of Practice Management. With over 30 years of establishment and ambitious growth plans to quadruple in size over the next five years, this dynamic firm is seeking a like-minded professional to join them on their journey. Their UK presence includes m... ZIPC1_UKTJ

Were on the lookout for a Customer Experience Manager to join us at The Pet Vet Waltham Foreston a full time basis! This is a fantastic opportunity to join our friendly, well-established team, dedicated to consistently wowing our customers by delivering exceptional customer service. What were looking for We're looking for a customer service superstar who can lead our team of Customer Experience Coor... ZIPC1_UKTJ

We are currently recruiting for a full-time Customer Service Team Lead position to join our Customer Experience team based at our Notting Hill offices. bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart of the process of buying a pair of glasses, making the journey fun and exciting without costing a small fortune. At bloobloom, we also want the right choice to be as easy as wearing a great pair of glasses. That’s why we only partner with ethical factories, are climate-neutral certified, and donate a pair to someone in need for every pair we sell. We love our customers and want to make a personal connection with everyone who reaches out to us. Beyond the statement, our team has the freedom and means to get creative and go beyond meeting basic customer expectations in each and every conversation. Our goal is simple. 100% WOW. If you have a cool personality and want to work with other awesome individuals for a great company this is the job for you! Key Responsibilities: • Answer customers' enquiries on all channels, including live chat, email, telephone, and social media platforms, • Demonstrate exceptional product knowledge as well as accurately explain features and benefits of bloobloom lenses and frames, • Oversee the complete lifecycle of orders and provide consistent after-sales assistance, • Be the voice of the customer and advocate for customer needs/issues cross-departmentally, • Be creative and constantly consider new ways to help us provide the best possible customer service, • Convert customers into bloobloom advocates Who You Are: • You’re a passionate people person and like engaging with customers, • You’re driven and self-motivated - you want to excel at what you do!, • You thrive in a multitasking environment and can organise your time efficiently, • You believe in understanding a customer’s pain, building value and solving problems, • You are a team player who works and engages with others to achieve results, • You are a strategic thinker and like to offer new ideas/solutions to improve things Essential Skills & Experience: • Relevant experience in a communications or customer-facing role, • Educated to university degree level or equivalent, • Fluent English speaker with exceptional verbal, written and general communication skills, • Comfortable in a digital environment, • Previous experience in the Optical industry would be a bonus Key Benefits: • Opportunity to join a fast-growing and ambitious startup, • Work with a friendly team of highly motivated individuals, • Exceptional scope for progression and development, • An environment where you are listened to and can actually have an impact, • Great West London location - 4 min walk to Portobello Road, • Spacious and modern offices, with excellent facilities, • Regular company socials and events, • Perks for employees and up to 10 family members and friends, • Free spectacles and sunglasses for you, and discounts for family and friends, • 22-day Holiday + Bank Holidays, • Competitive salary depending on experience Further Information: • Type of contract: Full-time, office-based, • Location: London, United Kingdom, • Working Hours: 40 hours per week, Monday to Friday

Job Title: Account Manager Location: Central London (2 days WFH, 3 days On-site) Salary: £43,000 + Commission About the Role As an Account Manager, you will own a portfolio of existing clients, acting as a trusted advisor and strategic partner. Your focus will be on building strong relationships and ensuring the platform continues to deliver measurable value, whilst identifying opportunities for upsell and cross sell. Responsibilities in this role include: • Manage and grow a portfolio of existing clients, acting as their main point of contact, • Build long term, trusted relationships with key stakeholders and decision makers, • Identify upsell and cross sell opportunities to increase account value and retention, • Conduct regular account reviews to understand client goals, usage and performance Requirements • 2+ years' experience managing existing B2B clients within SaaS environments, • Background in MarTech or digital marketing platforms preferred, • Proven success in account growth through upsell and cross sell Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Job Description: We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role: Account and Team Management with Murex Location: London Working Mode: Hybrid (Weekly 3 days Onsite) Contract Type: Inside IR35 Duration: 12 months Rate: GBP 400 per day Inside IR35 Must have skills:- Murex- SQL- Capital Markets Minimum number of relevant years of experience: 8-10 years Detailed Job Description: • Excellent Communication, • Client Connection/Relationship building, • Technically Sound knowledge and advisory skills FULL JD Domain skills required Good background on capital markets - FX, FX Option, Commodities, Equities Understanding of trading life cycle. Knowledge on investment banking processes Must be able to provide trade floor support. Technical skills required Must Have At least 10 years of experience in Techno-functional role Operating System: UNIX, Linux Conversant with troubleshooting for technical issues, Support SLA's etc. Excellent Communication skills and ability to multitask in a high-pressure Trading environment Understanding of Unix Shell Scripts and Sybase. Good understanding of technology from the perspective of products implementation, systems integration and data migration. Strong Experience with Job scheduling tools such as UC4/Autosys etc. Proficient in the use of Microsoft Excel and its functions. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.

Demonstrable knowledge, skills and experience in the field of Customer experience and Customer Journey design. As our Customer Experience Manager you will;. Set standards for customer experience across the whole customer journey.

Trailfinders Travel Consultants pride themselves on their ability to advise on and plan travel to a wide client base, exactly matching the appropriate products with the client's individual and unique needs, no matter how complex the requirements are, and to exceed their expectations at every opportu

Account Manager – London About Music Concierge Music Concierge is the global authority in designing and executing music identities for best-in-class brands. We create emotionally engaging, culturally attuned atmospheres that shape guest experience and strengthen brand connection. From luxury hotels and resorts to lifestyle, retail, and wellness brands, our work sits at the intersection of art, culture, and strategy. We also work with large, operationally complex leisure and hospitality businesses, where consistency, service delivery, and smooth account management matter just as much as creativity. The Role We’re looking for an experienced Account Manager to join our UK team, managing a portfolio of multi-site, commercially important clients across the UK and Europe — including global hotel brands and UK leisure, casual dining, bar and pub groups. Your clients might include brands like Hilton, Hotel Indigo and Pullman, plus leisure and hospitality operators such as Hollywood Bowl, Marstons, PAUL Patisserie, Be At One and YHA. You’ll be responsible for nurturing relationships, ensuring delivery excellence, and spotting opportunities to deepen partnerships. Working closely with our music curators, motion graphics designers, project managers, and technical specialists, you’ll help bring brand atmospheres to life through seamless creative and operational delivery. This role suits someone who enjoys the engine room of account management, keeping things running smoothly, being highly responsive, and building trusted client relationships through great service, organisation and attention to detail. Key Responsibilities • Act as the primary client contact for a portfolio of UK and European accounts, ensuring clear, reliable and responsive service day-to-day., • Translate client requirements into clear briefs for our creative and delivery teams — balancing brand needs with operational realities (multi-site rollouts, consistency, approvals, timelines)., • Oversee ongoing delivery, including music updates, feedback cycles and operational requests across multiple venues — making sure tasks land smoothly and nothing slips through the cracks., • Build trusted relationships with client stakeholders (often operational and marketing teams) and spot opportunities to improve service, support rollouts and retain accounts long-term., • Support proposals and renewals, helping shape practical solutions that make life easier for clients and add measurable value., • Prepare client-facing presentations, decks and proposals, ensuring they are clear and well-structured., • For clients with video content, understand creative briefs and brand guidelines, brief motion graphics/design resources, and provide clear creative direction and feedback., • Arrange and coordinate video content scheduling and programming across different screen types, installations and sites, ensuring content is delivered and updated accurately., • Stay up to date with hospitality and leisure trends, bringing a practical mindset to client conversations — focused on what will work on-site, at scale, and in day-to-day operation., • Keep on top of client schedules, deliverables and internal coordination — ensuring timelines, approvals and updates are handled efficiently., • Help manage service issues calmly and professionally, working closely with technical and operations teams to resolve problems quickly., • Support the mentoring of junior account managers and coordinators, sharing best practice and helping maintain team standards., • Help strengthen processes across these accounts — building consistency, improving ways of working, and making sure the everyday client experience feels polished and proactive. Skills & Experience • 5+ years’ experience in account management or client services, ideally within hospitality, leisure, multi-site retail, entertainment, food & beverage, or fast-paced service environments., • Proven track record of managing complex client portfolios with multiple stakeholders., • Strong project management, organisational, and communication skills., • Confident creating and polishing presentations, pitch decks and proposals for clients and internal stakeholders., • Experience working with creative assets (video / artwork), understanding creative briefs and brand guidelines, and giving clear feedback to design and motion graphics resources., • Strong coordination skills for managing content schedules across multiple screens, sites and installations, with high attention to detail., • Comfortable liaising with technical teams and understanding the basics of music delivery systems, scheduling software, and client installations., • Commercially astute, with confidence in identifying and shaping new opportunities., • Comfortable handling a higher volume of tasks and requests — organised, calm under pressure, and good at prioritising., • Strong at relationship building, but also happy being hands-on and detail-focused (follow-ups, approvals, coordination, chasing actions)., • Interest in music, culture, and design is a plus, but this role is first and foremost about great account management — reliability, communication, and delivering a strong client experience., • Fluent written and spoken English; additional language(s) an advantage. Location Based in London, with occasional travel in the UK and Europe. Salary £35k - £38k About our business Music Concierge is a team of 60 specialists across London, Dubai, Bangkok, and Shanghai, delivering music strategy and sound design to many of the world’s leading hospitality and lifestyle brands, including Rosewood, Raffles, One&Only, and Belmond. The company is part of a wider group that also includes sister agencies working with the UK leisure and fitness industries, extending our expertise in shaping atmosphere and customer experience across multiple sectors. It’s a chance to join a global team supporting brands that operate at scale — where your work makes a real difference to the day-to-day guest experience across hundreds of sites. If you like building relationships through great service, solving problems and making things run smoothly, you’ll thrive here.

Excellent corporate & financial communications Account Manager opportunity with a leading consultancy team advising a range of resources clients. The Client: Leading Corporate & Financial Communications Advisor This communications consultancy has an excellent reputation for blending financial PR, corporate advisory, reputation management and ESG work for clients from FTSE 100 giants to private market leaders. Campaigns have included shaping the narratives to support £multi-billion IPOs and complex M&A transactions, to insight backed campaigns promoting thought leaders driving critical industries forward. The senior management team are sort after corporate advisors with established pedigrees. They have a proven track record of nurturing and promoting talent as well as placing staff well-being as a key priority in growth plans and rewarding performance with bonuses, healthcare and additional benefits. The role: Account Manager – Corporate & Financial Communications Working in well-structured client teams, this Account Manager will help deliver corporate and financial communications campaigns for a range of industry sectors including metals, mining and natural resources clients. Projects are typically a c.50/50 split between corporate & financial briefs. This will range from drafting thought leadership on topical industry issues and media relations across trade and business press to reputation management and advising on potential capital market activity, mergers and other transactions, as well as regular RNS announcements. Salary & Benefits include: • Suggested salary of c.£40-50k depending on experience, • Annual discretionary bonus, • Private healthcare, • Pension, • 25 days holiday, • Charity days, • Birthday off, • Health & wellness allowance, • Hybrid working with 3 days in the office. If you would like to find out more, please submit your CV for consideration. If this role is not quite right for you, but you think a friend would be interested, why not refer their details? We offer £150 in Amazon vouchers when we place a new referral in a new role. Premier Resourcing UK Ltd is a specialist Marketing, PR & Communications Recruitment Consultancy. We encourage equality, diversity, and inclusion in our workplace. We strive to make sure the Marketing and PR industry reflects the diverse and vibrant world around us. Our mission is to recruit diversity from minority groups, regardless of race, gender, ethnic origin, disability, or sexual orientation. We are committed to educate and promote inclusion & diversity across all sectors we recruit in.

Client Liaison HENI is an international art services business working with leading artists and estates across printmaking, marketplaces for physical artworks, NFTs, publishing, digital, video production, art research and analysis. HENI is at the cutting edge of art and tech using the latest and best technologies, to make art accessible to audiences worldwide. The Role We are seeking Client Liaisons (similar job titles include Client Relationship Executive, Sales Development Representatives, Business Development Associates) who have strong social skills, are hardworking, and have an interest in the art market. You must have a passion for sales and a genuine desire to build a long-term career in this field. We are looking for bright, outgoing and organised professionals - who are comfortable contacting clients through email/phone as well as handling a variety of administrative tasks. This is an excellent opportunity for people with foundational sales experience and an interest in developing their sales skills, in a creative and dynamic environment. The focus is following up on warm leads - you'll be developing relationships with existing customers and with potential customers who have expressed an interest. You'll be responsible for driving sales growth while providing exceptional customer service to art enthusiasts and collectors. Key Responsibilities • Assisting in all aspects of client liaison and the sales process - from onboarding new clients, to processing orders, to invoicing and shipping., • Generate new sales opportunities through outreach, networking, and relationship building, • Maintain relationships with existing customers and repeat buyers, • Present and promote our products and services to potential buyers, • Provide expert customer service and support throughout the entire sales process, • Support our customer care team with inquiries and service requests, • Maintain accurate records in CRM systems - of customer interactions, sales activities, and pipeline progress, • Collaborate with team members to achieve sales targets and business objectives, • Produce comprehensive reports to assess sales performance, identifying learnings and opportunities to optimise processes, • Collaborate with the management team to establish and track monthly sales targets based on business and external opportunities Ideal Candidate Profile • At least 1 year of sales, business development, or client services experience, • Confident and articulate communication skills, • Natural ability to build rapport and connect with diverse customers, • Strong customer service orientation with problem-solving skills, • Outgoing personality with excellent interpersonal skills, • Self-motivated with ability to work both independently and as part of a team, • Empathetic and attentive, skilled at listening and building trust-based relationships, • Excellent organisational and administrative skills, • Ability to thrive in a fast-paced, dynamic environment where priorities can change quickly Desirable (but not essential): • Interest in or appreciation for art and creative industries, • Additional language skills, • Prior sales experience in luxury and/or high value goods industries

Primary responsibilities: Daily Management of the Venue • Forge and maintain positive working relationships with staff across the hotel, specifically their management, sales and banqueting teams, • Promote a positive working relationship between the hotel and our HQ team., • Keep our HQ team fully informed of any developments., • Undertake training as required by the venue (eg training on their health and safety procedures), • Ensure our equipment is removed from event spaces at the end of hire and is not left out overnight (unless you have agreement and confirmation from the venue that the space will be locked an no unauthorised staff can gain access)., • Oversee the rigging within the hotel to assist the hotels in maintaining their health and safety standards., • Provide technical advice as necessary., • Supervision of the on-site venue technicians., • Dress to suitably to mirror the hotel management team (dark suit, shirt and tie, smart black shoes) at all times. Sales/Account Management • Arrange to attend all show rounds at the hotel to sell the event space, obtaining support as required., • Use your technical expertise to help clients visualise what is possible in the various event space., • Establishing and maintaining an excellent knowledge of all hire kit., • Ensuring close liaison and an excellent working relationship with all clients before, during and after the completion of events to strengthen the relationship and secure future business. • Respond to all client enquiries in a timely manner, • To ensure appropriate approval of quotations is adhered to, according to agreed protocols, • Provide copies of quotations to the relevant Banqueting Manager unless being billed directly from HQ., • Daily follow up and chasing of quotations, • Overall management of expenditure against a job to ensure that the spend is in line with how the job has been priced, • Achievement of specific targets as set and defined by the Directors, • Achieving the highest possible profit margins whilst maintaining company standards with regard to service levels and Health & Safety standards., • Maintaining an accurate and up to date record of all client communications. Using Hubspot as per company guidelines, ensuring entries are up to date., • Liaising with the warehouse regarding prep schedules for each job., • Liaising with Operations to ensure the highest level of service is received and that the job is carried out in accordance with client instructions/expectations., • Ensure all extras are charged for and confirmed with the client in writing prior to the event. If extras are ordered on the day, ensure clear sign off and authorisation from the person paying the bill as well as obtaining authorisation from the Banqueting Manager., • Entering all bookings on the database system and producing appropriate paperwork for client approval and signature, • Identifying, intercepting and resolving client concerns, • Providing on site technical support and assistance to both clients and venue technicians as and when needed.

Freelance Retail Media Account Manager Start - ASAP Duration - 3 months Hybrid - 3 days onsite / 2 days remote . Pre-requisites for the Role: • Minimum 5 years of experience within retail media and/or agency environments, with at least 2 years of hands-on experience with Amazon Advertising, Epsilon Retail Media, or Criteo., • Proven success in managing large accounts, ideally within an agency setting., • Strong understanding of search and Amazon Advertising strategies, including knowledge of other digital media channels, attribution models, conversion rate optimization, "retail readiness," and consumer behavior., • Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels., • Experience in managing direct reports and fostering a collaborative team environment., • Strategic mindset with the ability to set and achieve goals for teams, as well as shape and execute innovation roadmaps., • Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and reporting purposes., • Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer-specific platforms would be a bonus.

Senior Account Manager - I&C Energy (B2B) A leading UK energy company is looking for a Senior Account Manager to join their Large Business Sales team. You'll manage a portfolio of complex, high-value electricity supply customers and drive growth through new business, strategic relationship management and innovative energy solutions. This is a fantastic opportunity to join a business that's at the forefront of the UK energy transition; combining commercial expertise, customer focus and sustainability goals to deliver long-term value. Role Overview You'll be responsible for growing and managing a portfolio of large supply customers (typically >20GWh annual consumption), delivering tailored energy solutions and developing multi-level relationships within major organisations. Acting as a trusted advisor, you'll help clients navigate market developments, contractual terms and industry regulation, while identifying opportunities to up-sell value-adding products and services. Key Responsibilities: • Manage and grow a portfolio of high-value, complex B2B energy customers., • Achieve targets related to structured electricity supply contracts and value-added services., • Identify and develop new business opportunities to expand portfolio value., • Build strong, multi-level relationships with customers and key internal stakeholders., • Use consultative selling to align customer priorities with company solutions., • Lead virtual teams to deliver customer and commercial goals., • Maintain in-depth knowledge of energy markets, business trends and industry drivers., • Ensure full compliance with internal governance, policies and processes. Key Skills & Experience: • Essential to have a proven track record in B2B account management or business development within the energy or utilities sector., • Strong understanding of large corporate energy markets and commercial contracts., • Excellent stakeholder management and communication skills - able to influence at senior levels., • Commercially astute with strong analytical and negotiation skills., • Confident discussing complex products, pricing models and risk management methodologies., • Self-motivated, proactive and results-driven with the ability to work independently., • Collaborative approach with a passion for continuous improvement and innovation. What's on Offer: Competitive base salary between £70k- £80k/ annum DOE, plus excellent benefits. Remote working opportunities available, with occasional travel required.

Vertex Agility is a fast-growing technology consultancy delivering Software Engineering, Cloud, Data, and AI solutions to global clients. We help businesses modernise their technology, accelerate delivery, and achieve measurable results. We’re looking for a commercially driven Account or Project Manager to take ownership of customer accounts — ensuring delivery excellence while driving growth and revenue. If you love client interaction, understand technology delivery, and enjoy developing accounts, this is a chance to build a long-term career blending project management, account growth, and inside sales. Perfect for someone from a project management or delivery background looking to move into a more client-facing, commercially focused role. What You’ll Do • Manage a portfolio of technology clients, ensuring smooth delivery and long-term partnership success, • Identify and close upsell, cross-sell, and renewal opportunities to hit growth targets, • Own sales and revenue goals with full support from leadership, • Build senior stakeholder relationships, present proposals, and negotiate terms, • Report on account performance, pipeline, and client satisfaction metrics About You • Background in Account Management, Project Management, or Client Delivery within tech or consulting, • Proven ability to meet targets and grow client accounts, • Confident communicator able to influence both business and technical audiences, • Organised, proactive, and commercially minded, • Passionate about technology, innovation, and delivering results

We are not looking for a “typical” Account Manager. We are looking for someone who cares deeply about clients, thinks commercially without being pushy, and wants to build something properly. If you believe account management is about long-term trust, curiosity, and doing what is right for the customer, you will probably feel at home here. This role is for someone who wants ownership, accountability, and the space to think, not just follow a script. The kind of person we are looking for: You probably recognise yourself in most of these: • You naturally build relationships and people trust you quickly, • You ask good questions and actually listen to the answers, • You think long-term, not just about this month’s number, • You are commercially sharp but hate selling things that do not make sense, • You are organised, proactive, and do not need chasing, • You take pride in knowing your accounts properly, not just their renewal dates, • You want to be seen as a trusted partner, not “the IT supplier” You do not need to be loud, flashy, or aggressive. You do need to be curious, switched on, and comfortable owning outcomes. What you will be doing • Owning and growing a portfolio of clients, • Building strong, multi-threaded relationships within each customer, • Identifying where we can genuinely add value through additional services, • Leading client conversations around improvement, risk, and opportunity, • Working closely with technical, sales, and marketing teams to deliver properly, • Contributing to account plans and shaping how we engage clients long term This is not a hand-holding admin role, and it is not a hard-sell role either. It sits firmly in the middle. Why this role is different • You will have real ownership of accounts, • We are privately owned and long-term focused, not driven by short-term exits, • You will be trusted to think, suggest improvements, and challenge things, • We invest in people who want to grow with the business, • You will work alongside people who care about doing things properly Benefits include private healthcare, strong commission structure, generous holiday allowance, and a genuinely supportive team culture with social and volunteering days. This role is not about ticking boxes. It is about finding someone who wants to build meaningful client relationships, grow commercially in the right way, and be part of a business that is deliberately choosing a better way of doing things. We are a fast-growing, people-first IT and cybersecurity business with big plans and serious momentum. Over the last few years we have continued to grow our customer base, expand our services, and invest in brilliant people who want to do things differently. We move quickly, we try ideas, we learn fast, and we are building something we are genuinely proud of. We combine the energy and ambition of a startup with the maturity of a business that knows what it is doing. That means no panic growth, no shortcuts, and no nonsense. Just smart decisions, strong relationships, and a clear plan for what comes next. If you want to be part of a company that is scaling with purpose and having fun while doing it, you will fit right in. If that sounds like you, we would genuinely like to hear from you. Please drop us an email with a bit about yourself, why you think you would be a good fit and a CV.

emagine | Account Manager (Sales Executive | Business Development Manager) | London (UK) We are looking for an Account Manager to join our UK Regional team, focusing on one of our largest existing accounts. In this role, you will be responsible for developing strong relationships with IT and Business decision-makers, driving growth by expanding both new and existing pipelines. You will identify opportunities to provide tailored solutions and deploy project teams that align with the client’s strategic needs. By maintaining a deep understanding of the client’s business, you will anticipate future requirements, ensuring long-term success while maximizing value for both the client and emagine. We look for people who apply logic to their thinking, are natural self-starters, and see things through from start to finish. People who learn from every mistake are welcomed. Account Manager - What you will be doing: • Business Development and account penetration, to expand both new and existing pipelines within a major account. You will be a strategic partner to Financial Services MD and C level executives, forging new relationships and selling technology and Business people/project solutions for emagine, • You, the Account Manager, will be responsible for mapping out cold & warm accounts and developing them, • You, the Account Manager, you will collaborate closely with our SME Consultants to provide solutions for your clients, • You, will have complete authority and ownership of the sales cycle from prospecting to close in order to exceed your quota. Account Manager - Experience required: • Business Development experience from an IT/Business/Professional consulting firm, • Previous IT, Financial Services or Insurance consultancy or recruitment experience will be required, • A creative solutions provider. Come with a solution, not a problem, • Proven analytical experience from a sales perspective including; forecasting, budgeting and data interpretation and analysis, • A stellar track record of nurturing relationships, closing business and managing processes, • The ability to adopt best practices and embrace feedback. Change is welcome, • A natural leader who has the ability to work with a wide spectrum of people (from MDs to Developers) and willing to manage the whole spectrum of responsibilities. Account Manager - What you will get in return: • Excellent salary, competitive commission structure and an exceptional benefits package, • A clearly defined career path with mapped progression and continuous training, • Management opportunities if of interest, • To have your voice heard, influence and lead the future of the organisation, • To work in an established brand with a startup mentality, • Recognition programmes and sales incentives such as company trips away, • Growth within a diverse and global environment; opportunities to open new territories such as the US or Asia. Why work for emagine? • We only employ the top 10% of the market and seek out talented professionals., • We encourage fast growth and career development through our practice-specific training sessions and knowledge sharing., • You’ll be working within an established global brand with a start-up mentality., • We offer excellent salary rates, bonuses, an uncapped commission structure., • You’ll have access to the latest tools and tech to enable you to achieve your objectives., • We don’t micromanage or set irrelevant KPI’s., • We offer flexible remote working solutions., • We promote a fun, fast-paced and collaborative culture. Are up to the challenge? If you are up to the challenge and would like to find out more please get in touch with us immediately and apply now. Employment Type: Permanent Workpace Type: Hybrid (2 days on site) Salary: £40-£60k base excluding bonus and benefits To be considered for this exciting opportunity, you will already have the legal right to live and work in the UK. “emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin”

Role Purpose: A Customer Growth Account Manager is responsible for the retention and expansion of their set of accounts. Through account and territory management they build and maintain client relationships, acting as the primary point of contact to ensure client satisfaction and identifying opportunities for account expansion. Key responsibilities include: acting as a client liaison, managing the sales pipeline, coordinating with internal teams, and developing strategies for growth through upselling, cross-selling, and retaining existing clients. This role requires strong communication, negotiation, and strategic planning skills, along with a deep understanding of client business objectives and industry trends. Responsibilities: • Maintaining a clean and accurate, up-to-date pipeline of 200+ accounts, ensuring all customer and sales activity data is accurately entered and maintained in Salesforce., • Accurately forecasting a pipeline of renewal and expansion opportunities, working the pipeline to achieve monthly team sales targets., • Managing contract renewals and addressing concerns to reduce churn, keeping clients satisfied and loyal, • Developing and implementing strategies to increase revenue from existing accounts through upselling and cross-selling additional products or services., • Communicating to customers the value of products, building relationships, gathering feedback, and addressing customer concerns., • Liaising with customers via emails and phone calls, ensuring all communication is professional, appropriate and within the SLAs., • Creating and maintaining a territory plan and setting up account maps for any strategic accounts., • Collaborating with internal teams to execute territory and account plans and provide feedback to management on client needs and market trends., • Staying informed on product knowledge and sales skills through formal training, provided and through self-study. Skills: • Strong ability to manage multiple accounts and prioritise tasks effectively, • Excellent verbal and written communication skills for customer interactions, negotiations, and team collaboration, • Strong ability to engage customers, understand their needs, and effectively communicating our value proposition, • Proven negotiation skills to manage client expectations and company offerings, • Developed understanding of sales strategies, customer needs, and market analysis, • Ability to work effectively both independently and collaboratively within a sales team and with other departments Knowledge: • Knowledge of CRM systems, Salesforce especially useful, • Knowledge of sales methodologies, • Some knowledge of the software industry beneficial Behaviours: • Uses analytical skills to find details of existing customers and potential contacts for renewals and expansion opportunities, • Manages their full account portfolio and all opportunities with a high level of attention to detail, • Professionally and competently communicates with clients via email, calls and business reviews, • Manages a pipeline according to priorities based on close date, size of deal and customer, • Works closely within the wider Sales/Operations Team, contributing ideas and assisting other team members as appropriate, • Provides internal feedback and suggestions on sales processes and systems, • Collates trends from client feedback and escalates this internally, • Motivates and manages themself without requiring intervention from a manager

Account Manager - Overview We are working with a thriving, London based Fashion Company who are keen to expand their team with an Account Manager. The Account Manager will work across clothing and will be tasked with establishing and growing new customer accounts. The Account Manager can be based in either London or the Midlands, but must have experience working with M&S. Account Manager – Responsibilities • Create opportunities, • Run meetings with the customers, presenting and selling the products, obtaining orders and generating more business, • Identify areas of opportunity and growth and act on these efficiently and appropriately, • Develop strong working relationships with the buyers and have a thorough, in depth understanding of what they’re looking for, • Work closely with the factories, • Cost negotiations, • Keep up-to-date with upcoming trends and market research Additional Information This is a really exciting opportunity for an Account Manager to become a new, key member of a stable, global company. This Account Manager role is also ideal for those with Buying experience, who demonstrate a creative eye. Previous experience working with M&S is essential for this role.

About the Role We are looking for a driven and results-oriented Sales Representative to join our growing U.S. team. In this role, you will play a key part in expanding Soundbox’s presence in the construction, commercial interiors, and home furnishing markets. You will identify new opportunities, build meaningful client relationships, and offer tailored acoustic and space-solution products that elevate modern work and living environments. If you are passionate about business development, enjoy working with designers and project teams, and are eager to contribute to a fast-growing global brand, we’d love to hear from you. Key Responsibilities • Develop and execute sales strategies to achieve quarterly and annual targets., • Identify market trends and customer needs to propose professional, customized solutions., • Manage customer inquiries, resolve issues promptly, and ensure high levels of client satisfaction., • Build and maintain strong relationships with distributors, designers, contractors, and end clients., • Support project-based opportunities, including quoting, coordination, and follow-through to completion. We’re Looking For • Bachelor’s degree or equivalent experience in Construction Engineering, Interior Design, Architecture, Marketing, or related fields., • 1+ year of sales experience in construction, commercial interiors, furniture, architectural products, or building materials., • Strong communication, presentation, and interpersonal skills; able to collaborate with clients, designers, engineers, and contractors., • A proactive, goal-oriented mindset with a strong sense of ownership and adaptability., • Experience with key account management or project-based selling is a plus, but not required. What We Offer • Competitive compensation with performance-based incentives., • A differentiated market niche with less internal competition and strong long-term growth potential., • Opportunities to work on diverse, high-impact commercial projects with leading industry partners., • A collaborative and supportive international team with room for professional development. How to Apply If you’re excited about this opportunity and believe your skills could contribute to our mission—even if you don’t meet every qualification—we encourage you to apply. Please submit your resume and a brief cover letter via LinkedIn or email: We look forward to learning about your strengths and perspective!

Field Account Manager – VfastParks (Orbital Internet Group) Location: Remote - England (North-East Preferred) Travel: 2-3 days per week on average, flexibility required About Us At Orbital Internet Group, we’ve been keeping businesses connected for over 25 years — and we’re just getting started. Through our brand VfastParks, we deliver lightning-fast, best-in-class connectivity to the UK’s booming holiday park and staycation market. From scenic coastal parks to countryside escapes, we’re powering digital experiences that make every stay unforgettable. We’re expanding fast — and we’re looking for an Account Manager who’s ready to make an impact. This is a national role with clients in Scotland, Cornwall and everywhere in between. The Role You’ll be the heartbeat of our client relationships — building trust, driving results, and helping holiday parks deliver unbeatable connectivity experiences. You’ll spot opportunities, solve challenges, and make sure every client feels like they’re our only one. What You’ll Do • Build brilliant, long-lasting relationships with park operators across the UK, • Deliver seamless onboarding and ensure every client hits the ground running., • Spot growth opportunities through upsell, cross-sell, and referrals., • Drive owner sign-ups via smart campaigns and operator engagement., • Work closely with our engineering, support, and commercial teams to deliver on promises What You Bring • Experience in account management or client success, • People skills that build instant rapport and lasting trust., • The ability to translate tech talk into real-world business value., • A proactive, results-driven mindset., • A full UK driving licence and flexibility to travel nationwide. Why You’ll Love It Here • Be part of an award-winning telecoms group leading the UK’s connectivity revolution., • Join a supportive, ambitious, and fast-moving team., • Shape the future of digital experiences in the UK’s holiday sector. The non-negotiables • Full UK Drivers Licence, • Your own car (Car allowance will be part of the package), • Although travel will be planned in advance, the ability to travel at short notice.

Company presentation Avant-garde and unique, Arlettie has been electrifying crowds with its "event" sales for over 20 years. By creating exceptional events, Arlettie has established itself as the European leader in organizing unique private sales, both in showrooms and online, bringing together the biggest names in luxury at our showrooms in Paris, London, New York, and Milan. Arlettie's showrooms are designed as showcases that, each week, are adorned with the colors of prestigious fashion, jewelry, leather goods, and accessories brands. The showroom network has been expanded with the launch of an e-shop, bringing the joys of 2.0 shopping to as many people as possible. With a database of over 300,000 customers, Arlettie has developed a calendar of exclusive sales to offer its community a unique shopping experience. Job description As an Account Manager in London, you will be in charge of the entire organization of our private sales events in the showroom, from the operational planning to the end of sale reporting with the brand partner. A true Arlettie ambassador, you will be the privileged interlocutor of our partner Houses and our operational teams to make each event a success in terms of turnover and customer satisfaction. Your responsibilities will include: • The organization of the sale in coordination with the brand:, • Marketing and defining invitations according to the breakdown of customer files, • Analysis of the product offer, • Study of price positioning and product segmentation, • Define the zoning and merchandising for the offer, • Brief our field teams on all aspects of the event: Logistics/Inventory, offer, collection, policy/price, merchandising and daily turnover objectives., • Real-time relay with all the back-office teams (management, marketing, HR…) and field teams (floor manager and customer service)., • Follow up on turnover and objectives, • Implementation of correct measures after analysis of sales indicators,, • Proposal of marketing actions to optimize conversion rates and turnover in agreement with the brand partner, • Daily brand reporting, • Indicator analysis and sales reporting, • Reporting detailed sales statistics to the brand partner, • Sales marketing report, • Proposal for new operations (event dates, sale structure, location, and commission rate) Profile required Coming from a business school background, you justify a similar experience in commercial or merchandising with at least two years in the luxury and fashion industry. A true entrepreneur, you will be responsible for the operating result of each sale and for maintaining your budget. You will be able to manage the sale organisation as a whole (marketing, logistics, team) by solving event-specific solutions and working well under pressure. Smiling, dynamic, enthusiastic, persevering, you are concerned with providing quality service at every sale stage. You are passionate about the world of fashion and luxury and have a natural product sensitivity. You distinguish yourself by your great professional rigour and excellent communication skills (both written and oral).

Our client, a top-tier global law firm, is seeking a Business Development Manager to support key global clients within its Private Capital Industry Group. This role sits within the Global Clients & Industries team and focuses on driving revenue, strengthening strategic client relationships and executing go-to-market initiatives across an international platform. Key Responsibilities: • Act as relationship manager for a portfolio of priority Private Capital clients, supporting global relationship partners and core teams, • Develop and execute client and industry go-to-market strategies aligned with firmwide objectives, • Coordinate global client teams, monitor financial performance and identify cross-selling opportunities, • Lead and support industry initiatives, events, submissions and client outreach programmes, • Manage client feedback, secondments and panel/RFP activity for assigned clients, • Partner with marketing and communications teams to deliver impactful thought leadership and client engagement, • Support flagship international events and strategic projects as required Requirements • Strong client relationship management and stakeholder engagement skills, • Commercial mindset with experience analysing financial and performance data, • Highly organised, proactive and able to manage multiple priorities, • Excellent written and verbal communication skills, • Degree-qualified or equivalent; advanced MS Office skills required, • Confident working independently in a global, fast-paced environment

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Selfridges W1. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Selfridges London W1 ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

What to know Steering fundraising clients and projects to achieve greatness. Looking for a Account Manager experienced in delivering digital marketing projects, to help lead a large global UN account working in partnership with the strategy and creative team. Initially, the Account Manager would be responsible for managing the paid media and creative services in 4 key markets: Denmark, Italy, UK, Switzerland. The Account Manager will be responsible for building client relationships; service and grow the accounts. As they lead programmes and projects, they will manage resources within and outside Blue State to meet the objectives of clients, developing plans to make these objectives possible, setting (and exceeding) expectations.They will oversee the creative and strategic services we offer clients. They’ll lead meetings—both client-facing and internal—and produce follow-up documentations, project proposals including financials, and scopes for a variety of digital projects. The company Blue State is the purpose-driven creative and tech agency for brands and causes looking to inspire people to take action and drive create real change. With clients including the UNHCR, Google, Amnesty International, UNICEF, Medicines Sans Frontiers (MSF) and Oxfam, Blue State cultivates and mobilises communities, raises money and influences policy, builds platforms, and transforms how organisations engage their most important people. Led by some of the most creative and analytical minds from the political, nonprofit, and brand worlds, Blue State is an independent agency and has 150+ employees in the US and London. A day in the life • Drive leadership on accounts ensuring you have a clear view of clients’ objectives and organisational context, • Consult with clients on project needs and status, and develop trusted relationships with key client stakeholders, • Lead projects and wider accounts ensuring we’re adding value in work delivered while continually evolving the partnership, • Plan, schedule and estimate costs, managing the day-to-day running of creative and delivery teams - facilitating and leading productive teams and conversations, • Have a clear view on Blue State’s vision, working closely with new and existing organisations to help them understand the value we can add and potential opportunities to work together from first contact to contract, • Have a finger on the pulse of cutting-edge developments taking place in tech and digital organizing - inviting opinions from peers and sharing our point of view with clients The team At Blue State, our accounts team is at the heart of everything we do. We relish the challenges that have never been solved. We are close partners with our clients, understanding their needs, worries and hopes and translating that into inspirational charges for our creative teams. We are intensely curious and love new digital platforms, tools and social networks. Our energy and our passion is contagious. What we offer • Unlimited time-off (inclusive of sick, personal, and vacation days), • $1,250 annually in professional development funds (local equivalent), • Fully subsidised health and dental insurance for employees (subject to tax), • Generous pension match via salary sacrifice, • Generous paid holiday schedule, • Parental leave policy for up to 32.5 week of coverage at full pay, inclusive of all genders and supporting a range of family structures, • Group Income Protection (GIP), • Group Life Assurance (GLA), • Optional holiday travel insurance, • Pre-tax season ticket loans, • Cycle to work (up to £2000), • Remote work flexibility We approach in-office working with a hybrid model, with presence in our office required at two days per week. Some things we're looking for • 4-6 years of experience in Digital Account Management or Digital Fundraising, • Great understanding of digital marketing, particularly on paid media, fundraising, content, CRM, or data., • Must be good with managing multiple projects at once, • Thrives in a fast moving environments and able to pivot in line with real world events / emergencies / changing requirements., • Must have a passion and some level of experience with nonprofit/charity fundraising and marketing - ideally through paid digital advertising but general awareness of how fundraising and direct response campaigns work is desirable., • Problem solving, proactive solution focussed mindset, • Experience managing and aligning multiple stakeholders; and facilitating meetings., • Project Management Experience: being able to effectively brief teams and managing multiple projects at once from start to finish, • Strong communication skills (both internally and externally), • Great presentation skills (both making decks and presenting to stakeholders), • Highly organised and detail oriented, • Experience working with digital fundraising or marketing for nonprofits, • Understanding of digital agency processes (either having worked in a digital agency or having directly managed the relationship with the agency), • Great collaborator with empathy, communication, respect as core values, • Able to navigate high level conversations, including difficult ones when needed, • Experience nurturing client relationships and upselling. Knowing when to challenge clients and spotting opportunities At Blue State, diversity is a necessity, not a nice-to-have. We encourage those from underrepresented communities — women, people of color, LGBTQIA+, immigrants, those with disabilities and people at all the intersections in between — to apply. Even if you don’t think your current skill set checks every box, but this role seems to align with your strengths, we want to hear from you. Blue State is committed to creating an inclusive and accessible application and interview process. If you would like to request a reasonable accommodation for a disability, including the use of AI tools throughout the hiring process, please contact us at with the subject line: Accommodation Request to get started. Your privacy is important to us. You can find out more information on how we handle your data for recruiting purposes in our Privacy Policy for Recruitment.

Client Our client is a prestigious, large-scale commercial destination in the heart of London, known for its innovation, architectural excellence, and commitment to delivering outstanding workplace experiences in a multi-tenant environment. The partnership has matured into a flagship account, recognised for service quality, collaboration, and continuous evolution. Role The Account Manager is a senior leadership position responsible for the strategic and operational oversight of a complex, multi-service contract. Reporting into the Accounts Director, you will lead a large on-site team, ensure operational excellence across all service lines, and act as a trusted partner to the client. • Senior leadership role with full operational accountability, • Champion of service excellence and organisational values, • Key liaison between the client, stakeholders, and service teams, • Driver of innovation, performance, and continuous improvement Responsibilities This role combines people leadership, client engagement, and operational management to deliver an exceptional end-to-end service experience while supporting future growth and development. • Lead, inspire, and develop a high-performing on-site team, • Ensure consistent, high-quality service delivery across all client areas, • Build and maintain strong, trusted relationships with key stakeholders, • Drive continuous improvement through insight, data, and innovation, • Manage operational performance, compliance, and financial controls

We're working with a genuinely lovely independent B2B performance marketing agency who are growing quickly and looking to add a Paid Media Account Manager to their team! About the agency This is a specialist B2B performance marketing agency with a genuinely friendly, close-knit team. Culture matters just as much as output. They work hard, enjoy what they do, and want people who value the same. They’re big believers in work–life balance. Although the role is predominantly remote, the team meets up in London every couple of weeks and has a monthly social where they take the afternoon off for a group activity. About the role This role sits within their B2B paid media team, working closely with the Head of Digital Paid Media. You’ll be hands-on in the platforms, owning LinkedIn campaigns for B2B clients, analysing performance, managing budgets, and feeding insights back into the wider team. They’re especially interested in people who are proactive, data-led, and comfortable getting stuck into the detail. They’re not looking for a finished article. What matters most is that you’re confident in LinkedIn Campaign Manager, organised, curious, and keen to grow further in B2B lead generation. What you’ll be doing • Building, managing and optimising LinkedIn paid social campaigns for B2B clients, • Monitoring budgets and pacing, and using data to guide decisions, • Analysing performance, spotting trends, and running tests and experiments, • Working with designers and the wider team to improve landing pages and outcomes, • Communicating clearly with clients, often via Slack or Teams, explaining insights in a simple way, • Staying up to date with platform changes and best practice Requirements: • Around 2+ years of hands-on experience running LinkedIn Campaign Manager, • Experience working on B2B clients is ideal, especially SaaS or services, but not essential, • Strong analytical skills and confidence using Excel or Google Sheets, • Someone organised, detail-oriented, and comfortable managing multiple moving parts, • Clear communication skills and a collaborative mindset, • UK-based and within a commutable distance of Central London, • A good sense of humour and a positive attitude, • Nice to have (but not essential): Exposure to Google Ads or PPC, and some understanding of attribution or tracking What's on offer: • Salary up to £35,000 depending on experience, • Remote-first working: ~1 day a week in London, • 25 days holiday and private medical care, • Supportive team with strong growth ambitions If you’re keen to move deeper into B2B paid social, enjoy being close to the data, and want to work somewhere that genuinely values flexibility and culture, this could be a great next step.

Account Manager- Medical Communications Department: Medical Communications Expertise: Health Location:London, United Kingdom Last Updated:11/12/2025 Requisition ID:10391 Who We Are: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Account Manager (Medical Communication Services) Company: VML Health Location: London Role & Responsibilities: Account Manager manages the day-to-day activities to creatively execute and produce client marketing programs. They communicate externally with the client and internally with the project team to keep everyone informed of project status, updates, and changes. Essential Duties: • Build relationships with clients based on trust and credibility., • Collaborate with clients, Account senior leaders, strategy, and creative departments to develop creative briefs that solve for client’s marketing challenge., • Serve as the creative and exceptional leader for new, more extensive scale and/or more complex marketing programs., • Lead the day-to-day creative development from start to finish; secure required client approvals (e.g. creative briefs, budgets, creative materials, etc.); ensure progressive steps in the process are approved with adequate time to meet schedules., • Guide internal and client meetings, presentations, and calls; prepare relevant documents, including agendas, presentation decks, and follow-up communications, etc., • Evaluate copy, layouts, artwork, media plans, and production materials and make suggested revisions in keeping with agreed-upon strategies and business objectives., • Keep agency team informed of client requests and changes; anticipate potential problems and potential implications; proactively develop and execute solutions., • Proactively contribute to managing project scope and budget; notify manager of client requests that fall outside of scope; alert client of financial and timing implications; secure client approval to proceed and revise budgets as needed., • Analyse program results, summarize findings and recommend program enhancements and/or changes to improve going forward., • Assist senior leadership in developing program recaps and associated presentations for clients based on analysis of results and recommendations., • Monitor the status of work-in-progress and client budgets; lead internal status meetings with finance and project management; review estimates/billing and approve invoices. Education: • Scientific Degree completed with Marketing/Economics specialization., • 2 years' experience in the industry. Skills: • Level of English: fluent., • Proficiency in MS Office Tools, especially Excel and PowerPoint. The knowledge of CRM tools will be considered a plus., • Communication – both written and spoken., • Comprehensive and current knowledge of the Agency’s offerings and industry trends., • Ability to understand client needs and handle the negotiation #LI-EMEA #LI-HYBRID

An excellent opportunity to join a leading Agency/Consultancy who specialise in Digital, Customer Experience and Data solutions with an impressive mix of clients across all industry sectors. They have an opportunity for an Account Manager/Senior Account Manager who has 3 plus years experience to join the team and manage a portfolio of clients mainly in the Public Sector that focusses on Web an Web App development and integration projects, CMS, Digital Experience(UX/UI) and Service Delivery. This a great opportunity to bring your current knowledge of the above and also get to work on CRM, Customer Data and Martech projects. Responsibilities/Duties: • Understand your client’s business, objectives and performance and, build industry awareness and knowledge., • Provide front line support and act as the primary point of contact for clients - problem-solving and trouble-shooting skills, incident management and account development., • Create client account plans and take the lead on organising Business Review meetings, with support from Account Director / Group Account Director (as required)., • Co-ordinate internal teams and SMEs to ensure we are always providing value as a trusted and innovative partner., • Review delivery against the client’s SLA; take ownership of all clients reporting internally and externally; for example: budget forecasts, resource burn, status, etc., • Provide the highest quality customer care and communication with every interaction, ensuring best practice delivery such as sending agendas and contact reports for all meetings, • Build and manage client relationships at all levels based on trust and respect., • Be responsible for your account commercials and profitability. Key experience: • At least 3 years client management experience, • Public Sector client experience, • Must of worked on Web/CMS/UX/UI based projects, • A willingness to work on other Digital and Data projects. The role is based in Central London on hybrid basis of 2-3 days a week in the office. Basic salary of upto £55,000 DOE, plus excellent benefits and bonus.

Job Title: Strategic Account Manager Airfinity is a leading provider of data and analytics solutions in the pharmaceutical industry. We partner with clients to help them better understand disease landscapes, predict demand, and improve outcomes for various infectious diseases. Our mission is to deliver strategic insights and expert guidance that empower our clients to make informed decisions. Role Overview Airfinity is seeking a dynamic and client-focused Strategic Account Manager to oversee and grow relationships with our key pharmaceutical and life science clients. This role is central to ensuring clients derive maximum value from our data-driven products and services, while identifying new opportunities to expand our engagement. You’ll be working with industry-leading organisations globally to help them navigate the infectious disease and therapeutic landscapes, anticipate risks, and ultimately save lives. As an Account Manager, you will be the face of Airfinity for your clients—proactively ensuring our insights have meaningful impact and are embedded into their critical decision-making processes. Key Responsibilities • Client Relationship Management: Build and maintain strong, strategic relationships with senior stakeholders at existing and prospective client organisations., • Growth & Retention: Achieve and exceed financial targets related to renewals, upsells, and new business across assigned accounts., • Strategic Account Development: Understand client business challenges, identify opportunities for additional value, and position Airfinity’s offerings accordingly., • Product Expertise: Maintain in-depth knowledge of Airfinity’s current and evolving product suite; clearly articulate the value proposition to various client stakeholders., • Client Advocacy: Capture and communicate client feedback to internal teams, helping shape product enhancements and future offerings., • Trusted Partner: Act as the client’s primary point of contact, delivering exceptional service and becoming their trusted advisor. Requirements: • Proven experience managing accounts and selling subscription-based data or analytics services within the life sciences or healthcare sector., • A strong track record of exceeding revenue or retention goals., • Excellent communication skills—both written and verbal—with proficiency in Microsoft Office tools., • Strong executive presence with the ability to confidently engage senior decision-makers., • Results-driven with a proactive, “go-getter” mindset and high levels of energy. Our Commitment to Diversity and Inclusion We are an Equal Opportunity Employer committed to fostering an inclusive and diverse culture. We do not discriminate on any basis and believe that a broad range of perspectives helps us innovate and reach our collective potential. Join Airfinity and play a pivotal role in empowering pharmaceutical clients through data-driven insights, strategic guidance, and commercial success.

Technical Account Manager, SaaS Product £40,000 to £60,000 depending on experience plus structured performance based bonus Hybrid, London with one day a week in the office A growing tech business is looking for a technically confident and commercially driven Technical Account Manager to help scale a high potential digital product. This is an opportunity to join a company that is expanding its footprint in the automotive services market, supporting customers to adopt and optimise an online booking solution that is already gaining strong traction. You will be working with an established pipeline of warm customers. There is no cold calling. Your focus is on guiding customers through onboarding, supporting implementation, and driving increased usage through consultative conversations and targeted follow ups. You will also play a key role in shaping feedback that influences product development. The Opportunity This is a brand new role created to unlock further commercial value from an existing customer base. You will be the first hire into this growing function, with the chance to directly shape processes, improve customer journeys, and support wider commercial growth. The role suits someone who enjoys ownership, problem solving, and working closely with product and technical teams. What You Will Be Doing • Managing relationships with warm customers and guiding them through product onboarding, • Demonstrating product features and supporting customers through implementations, • Closing upgrades and driving increased adoption through consultative selling, • Handling light technical tasks such as inserting snippets, updating colours, and reviewing basic configuration, • Analysing customer performance data to identify opportunities for growth, • Working closely with product and engineering teams to relay customer insight, • Helping to build scalable processes for future commercial hires What You Will Need • 2 to 5 years of experience in a Technical Account Manager, Customer Success or SaaS sales role, • Confidence in closing deals and driving adoption, not just managing accounts, • Strong communication skills and the ability to explain simple technical tasks clearly, • A data led approach with the ability to identify trends and translate them into action, • A self starter mindset with comfort working in a scaling or fast paced environment What’s On Offer • £40,000 to £60,000 base salary depending on experience, • Structured performance based bonus with clear progression and scaling, • Hybrid working with one day a week in a London office, • Autonomy, ownership and the chance to shape a new commercial function, • Clear progression opportunities as the team grows

Experienced Travel Consultant (Hybrid – London) Minimum 3 years’ experience | Salary depending on experience | Quarterly and yearly commission | Travel incentives to Japan We are looking for an experienced Sales and Travel Consultant to join our London team. The ideal candidate will have a solid background in the travel industry, excellent customer service skills, and hands-on experience creating and managing tailor-made itineraries. This role requires someone who has travelled to Japan at least once and is confident supporting both B2C and B2B clients. Role Overview Primary responsibilities -Effective management of sales enquiries / leads -Liaise with Ops Team to handle all booking aspects, including flights ticketing, accommodation, tours, and activities. (Processing cancellations and amendments) -Arrange and deliver top quality and complex itineraries -Cross selling and upselling of all services and products -Ensure client expectations are meet, providing expert advice -Deliver high levels of customer and after sales service Other responsibilities : -Processing payments, refunds and credit notes for tour customers -Dealing with last minute changes -Dealing with issues and complaints -Creating travel itineraries and documents -Representing the company during B2C and B2B events What profile we are looking for : -Eligible to work in the UK -Must have travelled to Japan at least once -Demonstrable sales success and genuine enthusiasm for selling travel products -Passion for sales is essential; if you do not enjoy sales, this role will not be suitable for you -Live within reasonable commuting distance of BR3 1JN -Looking to work full time in the office (this is NOT a fully remote job, however after training 2 days working from home will be available -Minimum three years of experience in the travel or tourism industry (retail, tour operator, OTA, DMC or similar). -Proven track record in itinerary building, reservations, ticketing or FIT operations -To support our US and Canadian markets, flexibility to work evening shift patterns (typically 12:00–21:00) and Saturday shifts will be required. Language Skills English : Native or business proficiency Any other European language desirable but not required Japanese : NOT required Destination Knowledge -Good knowledge of Japan as a travel destination (Prefectures, infrastructure, attractions) -Awareness of Japanese culture and society Soft skills -Reliable and punctual, with the ability to maintain consistent on-time attendance. -Attention to detail -Excellent presentation and organisational skills -Target-driven, strategic attitude with the ability to work towards KPIs -Strong problem solving and multitasking skills Benefits -Salary: Negotiable depending on experience -Yearly bonus depending on performance -Quarterly bonus depending on sales target achievement -International team environment : we have offices in London, Berlin, Paris, Milan, Madrid & Tokyo -Incentive to travel to Japan (free accommodation subject to availability and discounted prices for our main travel products) -Transportation & meal ticket allowance -Start Date : (Flexible / January) Please contact me by email if you wish to apply: At the moment, we’re prioritising candidates with experienced, who are based in the area and have previously travelled to Japan, as these are important aspects of the role. Due to the high volume of applications, we may not be able to respond individually to those who do not meet this criteria — but we truly appreciate your interest and thank you for taking the time to apply). JAPAN EXPERIENCE LTD - 08600947 - IATA code: 20222565 - Beckenham, United Kingdom

Customer Service Assistant - B2B Drinks Platform – London – Up to £37,000 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform. We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses. This role will be 5 days per week in the West London office. What this business offers: • A competitive salary and performance-based bonuses., • Opportunities for professional development and career growth., • The chance to work with globally recognized brands in an exciting and dynamic industry., • A collaborative and supportive work culture. Customer Service Assistant responsibilities include: • Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need., • Handle day-to-day customer service enquiries via phone, email and system platforms., • Process orders accurately and efficiently, ensuring customers receive the right products on time., • Assist in maintaining customer service metrics and updating internal systems., • Gather customer feedback and flag trends or issues to the Customer Service Manager., • Work closely with sales, operations and supply chain teams to resolve queries., • Help monitor stock, deliveries and order flows to support a smooth customer experience., • Contribute to continuous improvement by suggesting ways to enhance processes and communications. The Ideal Customer Service Assistant candidate: • Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential)., • Excellent communication skills with a friendly, professional and proactive approach., • Strong attention to detail and ability to manage multiple tasks at once., • Comfortable using CRM systems, email platforms and spreadsheets., • Team player who enjoys working collaboratively with other departments., • Positive attitude, willingness to learn and passion for helping customers. If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram