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GENERAL ASSISTANT We are seeking a dedicated and energetic individual to join our team as a General Assistant in our internal restaurant base in One Southwark Bridge. The successful candidate will play a vital role in ensuring the smooth operation of the internal restaurant and providing excellent service to our customers. This is an exciting opportunity for someone who is passionate about food service and enjoys working in a fast-paced environment. KEY RESPONSIBILITIES - Assist in the preparation and serving of food and beverages - Maintain cleanliness and hygiene standards in the canteen area - Greet customers in a friendly and professional manner - Handle cash transactions and operate - Stock and replenish inventory as needed - Follow food safety procedures and guidelines - Collaborate with team members to ensure efficient workflow - Assist with special events and catering functions as required WHAT DO WE OFFER IN RETURN? - Monday – Friday hours, with the possibility of supporting weekend commercial events. - We pay beyond London Leaving Wage - £13.95/h - 50% discount in our restaurant and 25% off at our cafes - Holidays increase with the length of service. - Company Sick Pay - Loyalty bonuses in line with the length of service. - One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back. - Retail, Grocery and Gym Discounts - Cycle to Work Scheme - Refer your friend scheme. - Learning and Development Portal and further education with apprenticeship programs - G&F Support Scheme - WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members - Hospitality Action – Access to a confidential Employee Assistance Programme (EAP) A LITTLE BIT ABOUT US Since launching in 2008, Green & Fortune has established itself as an award-winning independent hospitality company operating across both retail and events. We operate in four iconic London venues that consist of Kings Place in Kings Cross, Sea Containers and Rose Court on South Bank and Central Hall in Westminster. This autumn, we proudly unveiled our fifth site - One Southbank Bridge. Hospitality is in our blood, and we truly care about our people. Hence, we aim to bring in people who care and are committed to making our customers happy. What's the next step? Just apply! We are eager to hear from you. If this position seems suitable for you, do not hesitate to get in touch to receive the full job specification for the role. Please note that eligibility to work in the UK is required.
We are looking to add a member to our fast-growing team! The Guest Experience Executive role is a fast-paced one. You'll be working along with the rest of the team to ensure that the properties we manage are well looked after and that our guests have a great experience during their stay. What's the Guest Experience Manager role about? - Checking in guests: Meet our guests on their arrival and have a chat with them. Where are they from, what brings them to London, what are your favourite restaurants in the area... Show them how everything works and be there for them if they have any requests. - Communicate with guests: Both through e-mail and phone calls, you will be in constant touch with our guests from Airbnb, Booking, Expedia, VRBO... We're present in all of the major OTAs and some niche ones! - Upping your tech skills: At Nestor, we are tech-oriented - you will be using different tools and will have to learn processes that will test you! - Staying active: Different properties at different locations - get your steps in effortlessly! 24.000 / year - 33 days off per year + your birthday (34) Department: Reservations Customer Service Reception Telephone Operator About you - Applicants that would like to have a career in hospitality and grow within the company - Second language is a plus, but not a requirement - Computer skills is a must - Very well-written and spoken English - Able to work weekends Language required: English. The company Nestor is a rapidly growing hospitality management company renowned for providing exceptional short-term rental experiences across a diverse portfolio of properties. With a focus on delivering unparalleled comfort, convenience, and personalised service, Nestor caters to travelers seeking the comforts of home during their journeys. From luxurious apartments to cozy cottages, we offer a wide range of accommodation options to suit every preference and budget. Backed by a team of dedicated professionals committed to excellence, we ensure seamless stays for guests, while also maximising returns for property owners through effective management strategies. Embracing innovation and a customer-centric approach, Nestor sets the standard for quality and reliability in the hospitality industry. Join us in redefining hospitality and making every stay unforgettable.
Come and join our amazing team at Travelodge Farringdon as a Ground Floor Team Member on a Full time Contract 4-5 be part of a Fun, Energetic and family feel team. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: Fun friendly environment 50% discount on rooms plus food and drink, as well as friends and family discount. £50 Travelodge voucher on each work anniversary Pension scheme totalling 8% (employer contribution 3%) Discounts off many high street retailers and mobile phone providers such as Vodafone. Opportunities to develop into Management roles through our ‘Aspire Programme’ We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Your job will be preparing, promoting and upselling food and drink, so you’ll be making the food in the kitchens, serving drinks behind the bar, taking orders and generally cleaning down in the bar and kitchen areas ! If you feel you would enjoy a Reception, Kitchen,BarCafe,Night role with us here at Travelodge then please click ‘apply’ now. We’d love to hear from you.
About us: Luxury Alterations is a high-end bridal and fashion alterations boutique, known for exceptional craftsmanship and personalized service. We are looking for a dedicated Receptionist/Bridal Assistant to join our team and provide outstanding support to both our clients and seamstress. Job Overview: As a Receptionist/Bridal Assistant, you will be the first point of contact for our clients, ensuring a welcoming and professional experience. Your role will involve assisting during bridal fittings, managing appointments, and supporting the seamstress with administrative tasks. Attention to detail, excellent communication skills, and a passion for customer service are essential. Responsibilities: Meeting and greeting customers with professionalism and warmth. Answering phone calls and managing inquiries. Assisting the seamstress during fittings. Clearly documenting all alteration instructions provided by the seamstress. Processing client payments. Scheduling appointments in the booking system. Taking photos during the fitting process for records. Carefully packing wedding dresses with attention to detail. Maintaining a tidy and organized fitting room. Demonstrating patience and a polite, friendly attitude.
We are small tourist company in Finchley Temple Fortune London NW11 Area, looking for Part time Employee Turkish Speaking, Fluent English too! To work in our office can be lead to Full time in future. Experience In working at travel agency is a Must and knowledge of social media Company Reg : 15251184
I need the office helper to help me in my office. £12 an hour. I also could give accommodation. The rent will be taken off the wage but it would be a very fair rent. John.
You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
We are currently looking for a temp-to-perm positions for Night Porters and a Night Porter Supervisor with our client located in Moorgate/Liverpool Street, London. This is a fantastic opportunity to join a dynamic team, and if you prove to be the right fit, you will have the chance to transition into a permanent role! Location: Moorgate/Liverpool Street, London Positions Available: 2 x Night Porters: £13 per hour + £0.60 per hour for nights (Flexibility for days and nights is essential) 1 x Night Porter Supervisor: £14 per hour Shift Hours: 6pm to 5am Flexible hours, 40+ hours per week, on a 0-hour contract (5 days per week, Monday to Sunday) Key Responsibilities: Following the cleaning rota to ensure a spotless environment Pots and pot wash Cleaning walls, counters, and pulling out all fridges Maintaining high standards of cleanliness across 4 kitchens in a busy environment Experience Preferred: Previous experience in establishments with multiple kitchens or event spaces Experience working as part of a Night Kitchen Cleaning Team Experience in large-scale kitchen operations is highly regarded Additional Information: Flexibility is key as hours and shifts may vary Romanian speakers are a bonus but not essential Know someone who’d be a good fit? Feel free to refer friends or family—we are shortlisting candidates now! We are actively reviewing profiles and submitting them to our client immediately!
ABOUT HUCKLETREE: We were founded in 2014 with a vision to build workspaces that help the world’s most innovative companies thrive - from rapidly expanding scale-ups to established global businesses. Since opening our first workspace in Clerkenwell, London Huckletree has scaled into a provider with a footprint close to 300,000 square feet across 10+ locations; with over 4,000 members calling our spaces home. But we are so much more than just a workspace; we are an ecosystem. Joining Huckletree means joining a network of people who can help you and your business to thrive. Here, networking is more than a chance encounter at the coffee machine, we can help to connect you to our network of member businesses, entrepreneurs, venture partners and ambassadors. WHERE YOU COME IN! - Our Community teams are a critical part of our hubs, and why ours member value their experience so much. From day-to-day customer service, to arranging events and connections, you're role is to connect everything together and provide an amazing experience for our members! Key areas of responsibility: - Be a welcoming face to our existing members as well as potential new members coming into your space for a tour. You will also greet and welcome our member guests and suppliers/ external contracts whilst maintaining a friendly 5-star level of service - Participate in our onboarding process from allocating membership cards and locker keys to inviting new members to our next community breakfast - Managing all inbound post - Ensure all members receive a top level seamless experience from making sure meeting rooms are correctly booked and ensuring all kitchen points are well stocked (and making steller lunch recommendations!) - Take inbound phone calls and direct them to the relevant team member, covering event bookings, partnership queries, membership queries and more - Conduct monthly building audits and daily building walk-arounds and review your customer satisfaction levels with each ticket - Be the point of contact for all external service providers and suppliers - Be responsible for ensuring that all supplies are ordered and replenished, and that we are never out of stock, nor have a significant backlog - Always spend wisely and remain in-budget for all supplies - Ensure all print communications are up to date and on brand - Ensure that all in-house tech is running smoothly at all times for members and internal guests - Ensure a high level of customer satisfaction - our service level will be your primary KPI - Support the membership manager to develop community connections, including member introductions - Learn more about and engage with our members and consistently seek feedback along the way - Supporting with the day-to-day operational needs of the space, dealing with immediate building issues such as leaks or defects - Support with managing the cleaning team day-to-day, monitoring the quality of cleaning and maintaining a high standard - Support the Membership Manager with delivery of community events including weekly breakfast wellness classes and drinks. Bring forward your own ideas for creative programming to engage our teams WHAT WE'RE LOOKING FOR: - You have hands-on experience of face-to-face customer facing roles, whether that from co-working/living, retail, hospitality or events - You are passionate, positive, hard-working and energetic - You will be a multitasker, willing to undertake challenges and see them as opportunities to learn and develop. A quick and adaptable mindset will be key to tackling this role! - You are a ‘fixer’ and are unphased by turning your hand to anything - You have a strong customer-service mentality and you have the ability to generate respect and trust from all members and staff - You have are fast-thinking and reactive - You are process-driven and with a detailed focus
Bar at balham looking for Security to work 18:00-01:00 Friday Saturday at balham. Please apply if you are ready to be first person our customer will see be welcoming and make sure everyone is safe.
Hi All We have a houseware store where we deal with heavy lifting, stock control and mainly customer service. we prefer someone who lives nearby as we open our store at 9am and close 7.30pm as we display plenty of items outside, it takes approx 20-30 min to put everything back in the store thanks
Job Title: Customer Service Agent Location: London, Knightsbridge (Full-Time, On-Site) Company: Welzo About Welzo: Welzo is one of the largest healthcare marketplaces globally, offering over 40,000 health and wellness products across 35 countries. We are committed to providing a seamless experience for our customers while supporting their health and wellness journeys. Role Overview: We are seeking a proactive and empathetic Customer Service Agent to join our dynamic team in London. The ideal candidate will handle customer inquiries across multiple channels, including tickets, emails, calls, and reviews, ensuring an excellent customer experience and maintaining our reputation for exceptional service. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via email, tickets, and phone calls.Resolve issues related to orders, products, shipping, and account queries. • Manage and respond to customer reviews on platforms such as Trustpilot to maintain a positive brand reputation. • Problem Resolution: • Investigate and resolve customer complaints, escalating complex issues to the appropriate teams when necessary. Identify patterns in customer feedback and provide actionable insights to improve processes. Order Management: Assist customers with order tracking, cancellations, refunds, and replacements. Collaborate with fulfillment and logistics teams to ensure timely order resolutions. Knowledge Maintenance: • Stay updated on Welzo’s product offerings, policies, and procedures to provide accurate information to customers. Update internal knowledge bases with FAQs and common solutions for efficiency. Metrics & Feedback: Strive to achieve individual and team performance targets, such as response times and customer satisfaction scores. Regularly provide feedback to improve customer service processes. Requirements: Previous experience in customer service, preferably in e-commerce or healthcare sectors. Excellent communication skills, both verbal and written. Strong problem-solving skills with the ability to think critically and handle escalations effectively. Experience using customer service software like Zendesk or similar platforms. Ability to manage multiple tasks and prioritize workload efficiently. Empathy, patience, and a customer-first mindset. A proactive approach with a focus on continuous improvement. What We Offer: Competitive salary. âOpportunity to work in a fast-growing healthcare marketplace with a global presence. Comprehensive training and support to develop your skills. • Collaborative and supportive work environment. Join us at Welzo and play a pivotal role in shaping the customer experience for one of the leading healthcare platforms!