Location: Cardiff City Centre
About Us
Located in the heart of Cardiff, our vibrant café serves exceptional coffee, teas, specialty drinks, bubble teas, artisan bakery treats, and fresh gelato. We create a welcoming space where quality, creativity, and service come together to celebrate great taste and experience.
The Role
We are seeking a motivated and hands-on Store Manager to lead daily operations, manage an enthusiastic team, and drive excellence in both service and sales. The ideal candidate will bring a dynamic blend of hospitality experience, commercial awareness, and an eye for detail in presentation and product placement.
Key Responsibilities
- Lead, train, and motivate the store team to deliver exceptional customer service.
- Oversee daily operations: opening, closing, inventory management, and merchandising.
- Ensure consistent product quality across all offerings – from barista coffee to bubble tea and gelato.
- Manage staff scheduling, payroll reporting, and performance reviews efficiently.
- Drive sales growth through great customer engagement and creative display management.
- Uphold high standards of hygiene, safety, and store appearance.
- Support product development, marketing, and seasonal promotions.
About You
- Experience in café management, barista operations, or hospitality leadership.
- Strong people management and communication skills.
- Confidence in multitasking and running a busy, high-quality store environment.
- Passion for coffee, tea, desserts, and premium food experiences.
- Positive, hands-on, and ready to lead by example.
Benefits & Perks
- Competitive salary aligned with experience.
- Profit-sharing incentive based on store performance.
- Comprehensive training and ongoing professional development.
- Employee discounts across drinks and desserts.
- Opportunities for career growth within our expanding brand.
How to Apply
Send your CV and a short note about why you’d be a great fit for our Cardiff café
Join us and help build a Café experience that Cardiff will love.
- Experience
- Required
- Languages
- English – Advanced
- Employment
- Full-time
- Schedule
- Monday to Sunday
- Salary
- £27,500 – £32,500 yearly
- Benefits
- Bonus / Commission sharing
Bridge Street, Saint Davids Centre, CF10 2EF, Cardiff
Cafe • 11-50 Employees
Hiring on JOB TODAY since October, 2025
We create a welcoming space where quality, creativity, and service come together to celebrate great taste and experience.
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