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  • Secretary
    Secretary
    13 days ago
    Full-time
    London

    Job Description Secretary / Office Administrator AA Mortgage Gateway Job Title: Secretary / Office Administrator Location: Kensington, London Company: AA Mortgage Gateway Position Type: Full-Time AA Mortgage Gateway is an independent mortgage and protection brokerage that provides mortgage, protection, buy-to-let, commercial finance, and property finance solutions. We pride ourselves on delivering excellent customer service and building long-term relationships with our clients and business partners. Role Overview We are seeking a highly organised, professional, customer-focused Secretary/Office Administrator to support the business's day-to-day operations. The successful candidate will play a key role in ensuring the office runs smoothly, maintaining client relationships, supporting mortgage applications, and providing excellent administrative support to advisers and management. Key Responsibilities Administrative Duties • Manage incoming and outgoing telephone calls, emails, and correspondence., • Maintain accurate client records and filing systems., • Prepare letters, reports, meeting notes, and other business documents., • Manage office diaries, appointments, and meeting schedules., • Handle incoming and outgoing post. Client Support • Act as the first point of contact for clients and introducers., • Welcome clients attending face-to-face meetings., • Schedule appointments and follow up on enquiries., • Maintain regular communication with clients throughout the mortgage process., • Obtain and organise client documentation. Mortgage Processing Support • Assist advisers with mortgage and protection applications., • Chase lenders, solicitors, estate agents, surveyors, and clients for updates., • Upload and organise documentation through lender portals., • Monitor case progress and maintain accurate records., • Assist with preparing compliance documentation and suitability records. Marketing & Business Development Support • Manage social media updates and company communications., • Support networking events and business development activities., • Help maintain the company website and online presence., • Prepare marketing materials and client newsletters. Compliance & Data Protection • Ensure all information is handled in accordance with GDPR regulations., • Assist with audit and compliance requirements., • Maintain confidentiality of client information at all times. General Office Support • Coordinate office meetings and events., • Assist with recruitment administration when required., • Support directors and advisers with additional administrative projects. Person Specification Essential Skills • Excellent written and verbal communication skills., • Strong organisational and time-management abilities., • High attention to detail., • Professional and friendly telephone manner., • Ability to prioritise workload effectively., • Strong IT skills including Microsoft Office (Word, Excel, Outlook)., • Ability to work independently and as part of a team. Desirable Experience • Previous experience in a mortgage brokerage, financial services, banking, or estate agency environment., • Knowledge of mortgage application processes., • Experience using CRM systems., • Understanding of GDPR and compliance procedures. Qualifications • GCSEs (or equivalent) including English and Maths., • Business Administration qualification desirable., • CeMAP knowledge or experience within mortgage services would be advantageous but not essential. Personal Attributes • Professional appearance and manner., • Trustworthy and discreet with confidential information., • Proactive and self-motivated., • Positive, enthusiastic, and customer-focused., • Strong problem-solving skills. Salary & Benefits • Competitive salary dependent on experience., • Performance-related bonus opportunities., • Ongoing training and development., • Career progression opportunities within AA Mortgage Gateway., • Supportive and professional working environment. Working Hours Monday to Friday, 9:00 am – 5:30 pm, with occasional flexibility required to meet business needs. To apply, please submit your CV and a covering letter explaining why you would be a great fit for AA Mortgage Gateway.

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  • Dog Walker / Mon-Fri
    Dog Walker / Mon-Fri
    2 months ago
    £12.8 hourly
    Part-time
    London

    We are Everypawdy, a small boutique dog walking and training company offering services in Notting Hill, Kensington, Chelsea and Fulham. We are looking for enthusiastic, active people for this beautiful but physically demanding job. We are looking for people who want to be part of our little family, hang out with many dogs, learn more about them, or improve their dog skills. (We offer support for those interested in pursuing a dog training career). This is an awesome job, but unfortunately, it is not a summer job. As you can imagine, building the trust of clients and dogs takes time. Hence, we require committed people who understand that the dogs need to go out regardless of the weather or the situation. Not taking the job seriously can affect the dogs' lives. HOLIDAYS PER YEAR • 20 - day holidays, • Paid bank holidays REQUIREMENTS • Monday to Friday 9-2 pm, • Must be a dog lover, • Professionalism (the dogs need to go out)., • Punctuality, • Good Communication Skills for our Friendly Proactive Customer Service, • Good level of English, • 12 months commitment (minimum), • Work Permit Dog Walker Role SummaryThank you for your interest in joining the Everypawdy team! Below is a summary of what to expect from the role and how we operate. The Daily Routine & HoursWe operate a structured schedule to ensure all our dogs get the exercise and socialization they need. • Shift Times: Your day is split into two main blocks:, • Group 1: 09:00 – 11:00, • Group 2: 11:30 – 14:00, • The Workflow: You will collect your group on foot, walk to the park, manage off-leash playtime, and drop them home., • Communication: After each walk, you’ll send a photo to the client's WhatsApp group and confirm the collection time for the next day., • We have two positions: Monday to Thursday (specify which one you are applying for please) Group Logistics • Group Size: A maximum of 4 dogs per group to ensure high safety standards., • Zones: All dogs live within a maximum 20-minute walk from the park. We rotate walking zones monthly to keep the routes fresh and ensure all dogs know all walkers. Physical Requirements & Gear • Activity Level: This is a highly active role. You should expect to walk between 15,000 and 25,000 steps daily in all weather conditions., • Uniform: We provide Everypawdy branded jackets, jumpers, t-shirts, and gear. You will need to provide your own comfortable, waterproof walking shoes or boots. Paid Training & DevelopmentWe are committed to making you an expert in dog handling: • Onboarding: A 2–4 week paid training period involving shadowing and 1-on-1 dog handling lessons., • First Aid: Once you have completed your 3rd week of training, we pay for your 5-hour Pet First Aid certification., • Growth: We offer an optional yearly short course in dog training for those looking to further their career in animal behavior. Communication & TrustAt Everypawdy, transparency is key. All communication with owners is conducted through dedicated WhatsApp groups. This ensures everyone is on the same page and helps us build long-term trust with our clients. We offer services in Fulham, Chelsea, Kensington, Notting Hill. If the hours, physical requirements, and training structure sound like a good fit for you, please give us a shout! We would love to hear from you. Many thanks!La Familia Everypawdy

    No experience
    Easy apply
  • Dog Walker / Mon-Thurs
    Dog Walker / Mon-Thurs
    2 months ago
    £12.8 hourly
    Part-time
    London

    We are Everypawdy, a small boutique dog walking and training company offering services in Notting Hill, Kensington, Chelsea and Fulham. We are looking for enthusiastic, active people for this beautiful but physically demanding job. We are looking for people who want to be part of our little family, hang out with many dogs, learn more about them, or improve their dog skills. (We offer support for those interested in pursuing a dog training career). This is an awesome job, but unfortunately, it is not a summer job. As you can imagine, building the trust of clients and dogs takes time. Hence, we require committed people who understand that the dogs need to go out regardless of the weather or the situation. Not taking the job seriously can affect the dogs' lives. HOLIDAYS PER YEAR • 16-day holidays, • Paid bank holidays REQUIREMENTS • Monday to Thursday 9-2 pm, • Must be a dog lover, • Professionalism (the dogs need to go out)., • Punctuality, • Good Communication Skills for our Friendly Proactive Customer Service, • Good level of English, • 12 months commitment (minimum), • Work Permit Dog Walker Role SummaryThank you for your interest in joining the Everypawdy team! Below is a summary of what to expect from the role and how we operate. The Daily Routine & HoursWe operate a structured schedule to ensure all our dogs get the exercise and socialization they need. • Shift Times: Your day is split into two main blocks:, • Group 1: 09:00 – 11:00, • Group 2: 11:30 – 14:00, • The Workflow: You will collect your group on foot, walk to the park, manage off-leash playtime, and drop them home., • Communication: After each walk, you’ll send a photo to the client's WhatsApp group and confirm the collection time for the next day., • We have two positions: Monday to Thursday (specify which one you are applying for please) Group Logistics • Group Size: A maximum of 4 dogs per group to ensure high safety standards., • Zones: All dogs live within a maximum 20-minute walk from the park. We rotate walking zones monthly to keep the routes fresh and ensure all dogs know all walkers. Physical Requirements & Gear • Activity Level: This is a highly active role. You should expect to walk between 15,000 and 25,000 steps daily in all weather conditions., • Uniform: We provide Everypawdy branded jackets, jumpers, t-shirts, and gear. You will need to provide your own comfortable, waterproof walking shoes or boots. Paid Training & DevelopmentWe are committed to making you an expert in dog handling: • Onboarding: A 2–4 week paid training period involving shadowing and 1-on-1 dog handling lessons., • First Aid: Once you have completed your 3rd week of training, we pay for your 5-hour Pet First Aid certification., • Growth: We offer an optional yearly short course in dog training for those looking to further their career in animal behavior. Communication & TrustAt Everypawdy, transparency is key. All communication with owners is conducted through dedicated WhatsApp groups. This ensures everyone is on the same page and helps us build long-term trust with our clients. We offer services in Fulham, Chelsea, Kensington, Notting Hill. If the hours, physical requirements, and training structure sound like a good fit for you, please give us a shout! We would love to hear from you. Many thanks!La Familia Everypawdy

    No experience
    Easy apply
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