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Feel like your current job’s going nowhere fast? Shift gears with The AA. Salary: Guaranteed minimum c. £33,862 for CE (HGV 1) license, £30,490 for C (HGV 2) license On Target Earnings: £41,000 for a CE licence, and £35,000 for a C licence Shifts: Rolling roster, work 18 days out of every 28, with two full weekends off. Standard Shift Duration: 9 hours and 45 minutes, including a 45-minute break. Flexibility Required: While standard shifts are under 10 hours, end-of-shift flexibility is essential. You may be required to work up to 12 hours (including breaks) depending on operational needs. Depot Postcode: NE11 9JL To be eligible for this role you must live within 25 miles or 1 hours travel from the depot. As an HGV Recovery Driver, you’ll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, you’ll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether it’s transporting a vehicle to a garage or helping someone reach their destination, you’ll make a real difference in their day and their journey. What will I be doing? • Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly., • Working independently across varied locations and conditions, while remaining a valued part of a supportive team., • Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations., • A full Category C (HGV Class 2) driving licence is essential. If you already hold a Category CE (HGV Class 1) licence — great! If not, don’t worry — we’ll support you in gaining it., • A valid Driver CPC (Certificate of Professional Competence) and a digital tachograph card., • Confidence using and adapting to new technology — we’ll provide the tools; you bring the curiosity., • 23 days annual leave (increases with service) + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong. To apply, simply complete our short online application. If successful, we’ll invite you to an online interview and carry out standard pre-employment checks, including references, credit, and criminal record screening. Ready for anything? Apply Today

Claims Advisor Newcastle | Hybrid | Full-time, Permanent • Salary: £24,050 plus up to 10% annual bonus, • Hours: 36.25 hours, 5 days a week, • Shifts: Monday to Sunday, 08:00–20:00, • Interviews: Running until 1 April 2026, • Start Date: 20 April 2026 We are looking for confident, customer-focused people to join our inbound contact centre team in Newcastle. In this role, you will support customers following a motor accident, guiding them with empathy, professionalism and care. You will gather the right information, help identify liability and deliver the world-class service our customers expect. What makes this role exciting • Every call is different, giving you the chance to problem solve and make a real impact, • You will support customers at a key moment, helping turn a stressful experience into a positive one, • For non-fault or partial-fault claims, you will identify opportunities to offer a third-party claims service, helping customers avoid claiming on their own insurance where appropriate, • It is a commercially driven environment where strong conversations and good judgement really matter, • A calm, empathetic approach and a genuine passion for helping customers, • Strong communication skills and the confidence to guide conversations clearly, • The ability to assess information, ask the right questions and make sound decisions, • Resilience and composure in a fast-paced contact centre environment, • 23 days annual leave, • 24/7 GP service, • Free breakdown membership, • Discount scheme on shopping, holidays and more, • Discounts on AA products, • Employee assistance programme, • Inclusivity awareness networks, • Worksave pension with up to 7% employer contribution

Content Designer - £(Apply online only)pd DOE - Outside IR35 - 3 months+ Hybrid working in Newcastle ( 2 days on site every 2 weeks, rest remote) Please note: Due to the nature of this role, candidates must have prior Central Government experience and rate is dependant on experience. Looking for a meticulous and dependable Content Designer to support the delivery of high-quality, accessible digital content. While the role carries the title of Content Designer, the core responsibilities are more aligned with web content publishing-working closely with developers and subject matter experts (SMEs) to prepare, format, and publish content to a hand-coded website. This position differs from traditional content design roles in that it involves limited user research or structural rewriting. Instead, the focus is on ensuring that content provided by SMEs is implemented accurately, adheres to GDS guidelines, and meets WCAG 2.2 AA accessibility standards. Key Responsibilities Review and prepare content provided by SMEs, applying GDS content standards and plain English principles wherever possible. Collaborate with developers to implement content changes on a hand-coded site. Action stakeholder content updates-often under tight deadlines-with a focus on precision and consistency. Publish time-sensitive content updates, maintaining version control and audit trails where required. Coordinate with SMEs to ensure factual accuracy and appropriateness of all published content. Secure policy and legal approvals for published content as needed. Apply accessibility best practices, including semantic HTML, logical heading structures, appropriate use of alt text, and meaningful link descriptions in compliance with WCAG 2.2 AA standards. Manage multiple concurrent publishing tasks, prioritising workload to ensure timely delivery and adherence to quality standards. Understand and reflect basic user needs in the publishing process, even when full user research or iteration is not feasible.Skills and experience Proven experience preparing and publishing web content in alignment with GDS standards and style guides. Strong attention to detail and a solid grasp of plain English and content clarity. Practical knowledge of WCAG 2.2 AA accessibility guidelines and experience applying them to web content. Ability to write, edit, and format content in HTML and work directly with developers on hand-coded websites. Effective collaboration with cross-functional teams, including SMEs, developers, and policy/legal stakeholders. Excellent organisational skills with the ability to manage competing priorities under pressure. Previous experience publishing content in a UK Government or regulated environment. Familiarity with version control systems or publishing workflows in code repositories. Experience working in an agile delivery team environment.Content Designer - £(Apply online only)pd DOE - Outside IR35 - 3 months+ Hybrid working in Newcastle ( 2 days every 2 weeks) This temporary contract is outside IR35 and will be delivered on a statement-of-work basis. The supplier will determine the method, resources, and approach to deliver the agreed outcomes Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003