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- Respond to customer inquiries and complaints. Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers. Monitor sales activities to ensure that customers receive satisfactory service and quality goods. - Deciding work schedules and tasks for sales staff, Recruiting and training sales staff, Monitoring productivity and performance, Reporting to management, Briefing the sales team, Working on sales initiatives and schemes. - Point of Sale Supervisor is responsible for Enhancing team accomplishments and competence by answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members and advising on strategy and analytics that promote maximum effectiveness.
Willing to familiarize with the company's vision and mission, seeking to accomplish set goals and objectives. Conducting market research and identifying potential clients. Cultivating strong relationships with new clients, while maintaining existing client relationships. Collating and maintaining client information in the database. Working closely with staff across departments to implement growth strategies. Developing and implementing sales strategies, client service and retention plans, and analysing sales data to inform or update marketing strategies. Ability to manage multiple projects concurrently and meet deadlines. Identify new business opportunities and partners. Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.