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For jobs located in Wales, the ability to speak Welsh is desirable. Government Property Profession Career Framework (Link) This role sits within the following: • Job Family Strategic Asset Management, • Core Role Property Data Management, • Support the Head of Asset Management in the definition and delivery of the Asset Management Strategy for the DWP Estates property portfolio., • Responsible for development of whole life costing approach to Asset management, enabling strategic investment decisions to provide long term value for money., • Develops and leads the implementation and delivery of asset management strategy, though Capital Investment, LCW / PPM programs., • Ensures the efficacy of the Departments asset management spend, focusing on the health and safety of people and the provision of improved overall working environments for employees., • Understands and applies the principals set out in GovS0004PDS010 and in particular the FMS007 GPF Guidance to support demonstration of maintenance liability and funding applications through analysis of large data sets, relating to lifecycle, asset condition, and investment costs., • Development of strategic alignment, collaboration and processes to ensure efficient interfaces with wider DWP Estate management functions, • Development of asset management reporting requirements in liaison with the Supply Chain and the provision of accurate MI., • Overall responsibility for defining the investment strategy for Lifecycle works, including planning and prioritisation of identified projects to ensure that the allocation of funds is based on asset condition, criticality and affordability., • Drives the management of assets and development of asset strategies, in support of achieving defined Sustainability and Net Zero Carbon objectives, • Supports Estates LCW Project Delivery team with the management of project delivery, providing scope requirements, technical advice, and strategy to optimise delivery of LCW, maximising value and improvement from the available budget., • Overall responsibility for the collection and maintenance of asset and system condition data, including surveying, assurance, and audits., • Defines the standards for Surveying and asset register audits in relation to the definition and accuracy of all asset data., • Regular liaison with supply chain partners in relation to asset management performance including projects, life cycle works and improvement programmes or initiatives., • Fosters a one team culture of quality and continuous improvement across the extended organisation., • Overall responsibility for the management of technical due diligence of FM Supplier maintenance work orders., • Provides technical expertise and support to the Projects Delivery and Operational Teams, supporting with reactive works, identified asset performance issues, Landlord issues and remedial actions., • Where technical expertise is required that is out with the competencies within the team, obtains such expertise through the supply partners or through additional procurement., • Provide support and deputise for the Head of Asset Management as required.Person specification Essential Skills, Knowledge & Experience • Demonstrable experience of working at senior management level, leading teams and delivering asset management on a large commercial property portfolio., • Experience of defining and delivering asset management investment strategies to drive value and meet corporate objectives., • Can demonstrate a thorough knowledge of building pathology, defect diagnosis, option appraisal, cost analysis and project management., • Previous experience of designing, managing and delivering asset data collection, and asset condition assessment survey programmes across large commercial estates including experience in applying Uniclass, and assessing asset replacement demand., • Proven experience in leading the management and interpretation of asset condition data, including defining forward and backlog maintenance liability, and reporting on investment demand., • Previous experience of designing prioritisation strategies and producing lifecycle and capital investment work programmes across large multi-functional commercial estates, demonstrating an in depth understanding of the factors influencing investment choices., • Experienced in managing multi-million pound Lifecycle and Capital expenditure budgets, from identification of required funding and supporting funding applications business cases, to working with Project Delivery and Finance stakeholders to deliver reporting and required programme level outcomes., • Experience of Asset Management on a commercial leasehold estate, including acquisitions and divestments, and a thorough knowledge of the application of commercial lease terms., • Has experience of FM supplier work order management relating to core and call off based contracts, including review of minor works applications, technical due diligence, and can demonstrate commercial astuteness connected with contractual obligations and interpretation., • Ability to analyse significant amounts of data supporting a large portfolio and identify opportunities or risk for the department., • Strong project management skills in relation to working with multiple stakeholders, leading multi-disciplinary teams, to achieve desired outcomes, across a large multi-site and complex commercial estate. Essential Behaviours We'll assess you against these behaviours during the selection process: • Making Effective Decisions, • Leadership, • Working Together Benefits Alongside your salary of 75,026, Department for Work and Pensions contributes 21,735 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. DWP have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time. Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed Hybrid Working This job role is suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. Successful candidates will be posted in merit order based on your location preferences and the geographical requirements of the business. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. STAGE 1 - APPLICATION & SIFT As part of the application process you will be asked to provide a Personal Statement of no more than 1000 words against the essential criteria as outlined above. You will also be asked to provide a short CV. Your CV should be fairly short and just evidence very brief details of your work history and Qualifications. (It will not be scored) Please do not submit a speculative application where you do not meet at least 50% of the essential criteria as these applications will be unsuccessful. Do not include Behaviour examples within your application as these will not be assessed in the sift and will only be used at interview stage. Further details around what this will entail are listed on the application form. There will be an initial sift of applications based on the Personal Statement only, so please ensure you evidence how you meet the Essential Skills, Knowledge & Experience requirement contained in the vacancy in this section. This will form a short list for interview. STAGE 2 - INTERVIEW All candidates who are successful at the sift stage will undertake a single virtual video interview. The interview will follow a blended approach which will help us assess candidates Behaviours and Strengths. You will also be asked an additional question to validate your knowledge which will be measured against the essential criteria as specified in the vacancy. Presentation If invited to interview you will be required to do a 5 minute presentation at the start of your interview. Details of the presentation and what is required will be supplied as part of the invite to interview. Currently the sift is scheduled to take place w/c 6th October 2025and interview dates w/c 20th October 2025. Interviews are scheduled to take place virtually and dates are subject to change. Further Information Find out more about Working for DWP A reserve list may be held for a period of 12 months from which further appointments can be made. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website . If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. The evidence you provide must relate to your own experiences. If evidence of plagiarism, or sharing of questions, information or answers throughout any part of the selection process is found, your application will be withdrawn. Examples of plagiarism can include: Presenting the work, ideas and experience of others as your own Copying content from an online/published source Using forms of Artificial Intelligence to produce application content which you present as your own. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Matt Pepper Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 67kB)

Working as a Security Threat Detection Analyst in the Cyber Security Monitoring and Investigations team, you will be part of an innovative and service-orientated team of analysts, focused on the detection and investigation of potential indicators of compromise and malicious activity on DWP systems and devices. Your main responsibilities will be to: • Provide a second-tier escalation function for the resolution of security events that have been triaged by others, providing direction and guidance, and ensuring an effective response to alerts and risks as they are identified., • Undertake comprehensive investigation of security alerts as well as proactive analysis of activity captured in system logs and security tools, to quickly determine if systems have been compromised., • Support Intelligence Analysts and the Security Incident Response Team, by providing detailed technical input to on-going investigations, building on detailed log data, digital outputs, and threat intelligence in relation to the mitigation, detection and response to potential cyber-attacks., • Effectively use the latest analytical SIEM tools including open-source intelligence to identify security compromises within large amounts of complex data., • Use malware analysis tools (commercial and/or open source) to support analysis and decision making., • Demonstrate strong knowledge of the latest security threats and indicators of compromise to ensure a robust response to new threats and attack vectors., • Provide timely intervention to protect the DWP IT Estate through recommending and operating containment processes to isolate and prevent the spread of malware., • Drive forward the development of monitoring systems and supporting processes and playbooks, ensuring systems are in place to review and continually improve existing capabilities., • Ensure intelligence is effectively used to maintain the integrity of alerts and to ensure alerts continue to remain relevant and focused on the latest threats., • Develop influential relationships with key stakeholders across the Department to support improvement activity thereby mitigating the risks from malicious activity., • Demonstrate strong knowledge and understanding of the concepts of information security, and of current and emerging IT security, data protection and information risk principles and technologies., • Support the transformation of the Departments response to digital delivery and the security threats this presents; including operating new analytical tools to generate innovative security alerts., • Support remedial activity as a result of identified weaknesses within the estate., • Manage multiple priorities and respond flexibly to competing demands. Person specification A strong candidate will be able to demonstrate the followingESSENTIAL CRITERIA. Please use the personal statement to evidence your skills and experience in the following areas: • Experience of performing in-depth analysis of cyber security alerts with evidence of ability to determine if systems have been compromised., • Skilled in using a variety of the latest SIEM/network analysis tools and of proactively interrogating large sets of structured and unstructured data, to identify malicious activity or anomalous behaviour., • Comprehensive knowledge of tactics and techniques an adversary could use to bypass or evade security controls, and experience of developing detections to mitigate such activities., • Demonstrable experience of providing technical input into security investigations and be skilled at communicating that information to both technical and non-technical stakeholders.Behaviours We'll assess you against these behaviours during the selection process: • Communicating and Influencing, • Making Effective Decisions, • Working Together, • Changing and Improving Technical skills We'll assess you against these technical skills during the selection process: • Intrusion detection and analysis - (Government Cyber Security Profession Skills Framework Practitioner Level), • Incident management, incident investigation and response - (Government Cyber Security Profession Skills Framework Practitioner Level) Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. DWP have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes., • An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more.Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills. Stage 1: APPLICATION & SIFT As part of the application process you will be asked to complete a CV & personal statement of suitability (1,000 words). All applications will be assessed and sifted based on theessential criteriain the Person Specification section of the advert, using the information you provide in your completed application form.Further details around what this will entail are listed on the application form. The sift panel will use the information relating to your employment history (your CV) and your personal statement of suitability, to assess your experience, skills and knowledge. When giving details of your employment history, you should therefore include details of the work and projects that you have been involved in, and your role therein. In the event of a large number of applications we will use the Lead Criteria 'Experience of performing in-depth analysis of cyber security alerts with evidence of ability to determine if systems have been compromised' to initially assess your application during the Sift stage. Applications must include: A. A completed Personal Details application form. B. A curriculum vitae* with education, professional qualifications and full employment history, giving details of key achievements relevant to the skills and experience outlined in this job description. C. A personal statement. In no more than 1000 words, please demonstrate how you meet the essential criteria, outlined in the 'Person Specification' section of the job advert. A NOTE ON ANONYMISATION *Due to DWPs use of anonymised recruitment practices it is not possible for applicants to upload/attach a CV; any information that you would customarily share on a CV should therefore be entered onto the application form. Please ensure you provide sufficient information to enable to sift panel to make an informed judgement about your suitability for this role. IMPORTANT INFORMATION: Please include all other information that you would customarily provide when presenting a CV/cover letter, as the sift panel use this information to assess your application. DWP operates an anonymised recruitment process. When entering information relating to your employment history you will be asked to remove any personal details that could be used to identify you. This relates to name and contact details which might usually appear on your CV/Cover letter. Failure to do so will result in your application being withdrawn. Stage 2 SIFT & INTERVIEW INFORMATION: Applications will be sifted at regular intervals from the date the posts are advertised. Sifting for this role will be concluded as soon as the advert closes. The final stage of the process will be a face-to-face interview where you will be assessed against the behaviours and technical skills outlined in the advert. Candidates will be required to give a short presentation at interview, details of which will be provided prior to you attending. Only candidates that have been successful at the previous stage will be invited to attend an interview. Interviews will commence sometime after 3rd October 2025. Sift and interview dates to be confirmed. Further Information Find out more about Working for DWP A reserve list may be held for a period of 6months from which further appointments can be made. Any move to DWPfrom another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at If successful and transferring from another Government Department a criminal record check may becarried out. In order to process applications without delay, we will be sending a Criminal Record Check toDisclosure and Barring Service/Disclosure Scotlandon your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email For further information on National Security Vetting please visit the Demystifying Vetting website . New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Louise Williams Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments Candidate Pack SMI Security Threat Detection Analyst Sept 25 422051 Opens in new window (pdf, 1004kB) DWP Terms and Conditions January 2024 (3) Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 69kB)

Working as a Cyber Security Monitoring and Investigations Lead, you will lead, manage, and develop an innovative and service-orientated team of analysts focused on the investigation and clearance of security alerts as well as the proactive detection and investigation of potential indicators of compromise or malicious activity on DWP systems. You will manage resources across the team to ensure they are focused on the key threat areas, organising workloads appropriately to deal with competing demands and actively monitoring and reviewing your teams performance indicators. You will provide third tier escalation for the resolution of security events and will provide direction on technical investigations including the validation of malware and other analysis. You will have responsibility for coordinating resources and activities in the technical response to security incidents and will collaborate with stakeholders across DWP and the wider security community to ensure an effective response is delivered. This is an important leadership role that relies on technical skills and understanding of technical information as well as the ability to communicate effectively with technical and non-technical audiences. Responsibilities Successful candidates can expect to be involved in a range of the following: • Lead, direct and manage a team of security analysts with responsibility for protecting the integrity of DWP systems from internal and external threat actors, • You will deliver at pace, ensuring that team resources are focused on the key threat areas, organising workloads appropriately to deal with competing demands and actively monitoring and reviewing your teams performance indicators, • Provide third tier escalation and management of cyber security incidents, coordinating activities and communications across the team to ensure a cohesive response. You will involve expert domains and stakeholders timeously, as appropriate, to ensure the most effective resolutions, • Support the Security Incident Response Team (SIRT) by providing expert technical input to ongoing investigations in relation to the mitigation, detection and response to potential cyberattacks, • Provide timely intervention to protect the DWP IT Estate through operating and directing containment processes to isolate and prevent the spread of attacks, • Oversee threat hunting activities across the team ensuring that all hunts are carried out in accordance with accepted processes and procedures, ensuring the Departments data is used safely, proportionately, and legally at all times, • Lead and manage technical investigations that arise from security alerts and events, • Perform complex analysis in a high-pressure environment encouraging analysts to demonstrate adaptability and creativity, demonstrating professionalism at all times, and upholding the teams credibility across DWP, • Coach and develop a team of analysts to grow capability and ensure team members are equipped with the skills and knowledge to effectively undertake their job roles, • Drive forward the development of monitoring systems and supporting processes and playbooks, ensuring systems are in place to review and continual improve existing capabilities, • Develop influential relationships with key stakeholders across the Department to support improvement activity thereby mitigating the risks from malicious activity, • Demonstrate strong analytical and detail-oriented skills with excellent understanding of the latest analytical SIEM tools and how these can be used to identify security compromises within large amounts of complex data, • Have strong knowledge and understanding of the concepts of information security, and of current and emerging IT security, data protection and information risk principles and technologies, • Demonstrate excellent communication skills with an ability to clearly articulate, summarise and describe technical issues to non-technical colleagues, • Co-ordinating resources and activities in the technical response to incidents, working within the confines of relevant legislation as it applies to cyber security and digital forensics activities ensuring that all legal and internal compliance standards are maintained and that all outputs and reports are fit for purpose, • Look across Government and private industry to continually review processes and identify best practice in the rapidly developing world of responding to security threats, • Use understanding of device and audit logging standards to develop effective security monitoring Person specification Successful candidates will need to demonstrate their suitability for the role by evidencing the essential criteria below in their personal statement: Essential Criteria: • (LEAD CRITERIA) Proven track record in cyber security, with experience of leading and coaching a team of analysts working across a broad tool set to detect malicious activity on the IT estate., • Experience of performing in-depth analysis of cyber security alerts to quickly determine if systems have been compromised and experienced in providing tiered analysis of technical events escalated by other team members., • Proven experience of security incident management, leading and managing technical investigations and assessing risk, and of providing technical input to ongoing investigations., • Experience of using a variety of SIEM and network analysis tools, techniques, and procedures to detect malicious activity on the IT estate., • Proven ability to foster and develop influential relationships, possessing excellent communication and inter-personal skills to develop substantial credibility with key stakeholders across the Department.Behaviours We'll assess you against these behaviours during the selection process: • Communicating and Influencing, • Making Effective Decisions, • Leadership, • Developing Self and Others, • Changing and Improving Technical skills We'll assess you against these technical skills during the selection process: • Incident management, incident investigation and response - (Government Cyber Security Profession Skills Framework Practitioner Level), • Intrusion detection and analysis - (Government Cyber Security Profession Skills Framework Practitioner Level), • Threat Understanding - (Government Cyber Security Profession Skills Framework Practitioner Level) Benefits Alongside your salary of 55,557, Department for Work and Pensions contributes 16,094 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. DWP have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes., • An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more.Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills. Stage 1: APPLICATION & SIFT Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. As part of the application process you will be asked to complete a CV & personal statement of suitability (1,000 words). All applications will be assessed and sifted based on theessential criteriain the Person Specification section of the advert, using the information you provide in your completed application form.Further details around what this will entail are listed on the application form. In the event of a large number of applications being received we will use the Lead Criteria to initially assess your application during the sift stage: Proven track record in cyber security, with experience of leading and coaching a team of analysts working across a broad tool set to detect malicious activity on the IT estate. Candidates who pass the initial sift will be progressed to a full sift. The sift panel will use the information relating to your employment history (your CV) and your personal statement of suitability, to assess your experience, skills and knowledge. When giving details of your employment history, you should therefore include details of the work and projects that you have been involved in, and your role therein. Applications must include: A. A completed Personal Details application form. B. A curriculum vitae* with education, professional qualifications and full employment history, giving details of key achievements relevant to the skills and experience outlined in this job description. C. A personal statement. In no more than 1000 words, please demonstrate how you meet the essential criteria, outlined in the 'Person Specification' section of the job advert. A NOTE ON ANONYMISATION *Due to DWPs use of anonymised recruitment practices it is not possible for applicants to upload/attach a CV; any information that you would customarily share on a CV should therefore be entered onto the application form. Please ensure you provide sufficient information to enable to sift panel to make an informed judgement about your suitability for this role. IMPORTANT INFORMATION: Please include all other information that you would customarily provide when presenting a CV, as the sift panel use this information to assess your application. DWP operates an anonymised recruitment process. When entering information relating to your employment history you will be asked to remove any personal details that could be used to identify you. This relates to name and contact details which might usually appear on your CV/Cover letter. Failure to do so will result in your application being withdrawn. Stage 2 SIFT & INTERVIEW INFORMATION: Applications will be sifted at regular intervals from the date the posts are advertised. Sifting for this role will be concluded as soon as the advert closes. The final stage of the process will be a face-to-face interview where you will be assessed against the behaviours and technical skills outlined in the advert. For the Behaviour based questions it may help to use one or more examples of a piece of work you have completed or a situation you have been in, and use the WHO or STAR model to explain: What was the task/work/situation, how did you approach it and what were the outcomes / what did you achieve Candidates will be required to give a short presentation at interview, details of which will be provided prior to you attending. Only candidates that have been successful at the previous stage will be invited to attend. Sift and Interview dates to be confirmed. Further Information Find out more about Working for DWP Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. A reserve list may be held for a period of 6 months from which further appointments can be made. Any move to the Department of Work and Pensions from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website . If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email NSV For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. For further information on National Security Vetting please visit the Demystifying Vetting website . New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Louise Williams Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments Candidate Pack SMI Lead Sept 25 Opens in new window (pdf, 1011kB)

Job Title People Services Specialist - German Speaking Job Description The People Services Specialist delivers an excellent customer service to both our internal customers (colleagues), our People team colleagues, and our external partners for all aspects of the people life cycle. The role will work with the People Services Manager to deliver a value-add service, partnering with the People team to ensure the delivery of a seamless colleague experience for our German and Austrian colleagues. You must be able to speak fluent German to be considered. This role will work 3 days a week in the Newcastle office and 2 from home. Key Responsibilities • Acting as first point of contact, action colleague queries using appropriate methods (ServiceNow, Live Chat, and Teams) to reach the best solution. This includes transferring queries to the appropriate teams or actioning queries as required., • Work with external partners to action requests., • Act as custodians of colleague data, keeping data clean by ensuring the HRIS is up to date., • Work collaboratively with Payroll to ensure the required changes and inputs, leading to a smooth monthly pay run., • Offer basic advice and guidance to colleagues and line management on a range of colleague issues using company policies and procedures., • Adopt a continuous improvement mindset., • Partner with Talent Acquisition to deliver a high quality candidate to colleague onboarding experience., • Use commercial awareness and business understanding to offer pragmatic and appropriate solutions based on the needs of the business. Skills, know-how and experience: • You must speak fluent German to be considered., • Excellent planning and organising skills and able to work in a fast paced environment, prioritising effectively., • Experience in the fundamentals of HR practice would be advantageous., • Excellent communication skills with the ability to adapt communication style to the audience., • Ability to develop and maintain effective working relationships at any level by building trust and delivering a customer service that is acknowledged as high quality., • Able to troubleshoot queries using a range of sources of information to resolve., • Excellent attention to detail with the confidence to challenge errors and action accordingly. Your benefits (Only Applicable for UK Based Roles) Benefits video - • Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage., • 25 days of paid annual leave with the option to buy up to another 5 days, • Paid 5 days yearly to volunteer through our Sage Foundation, • Enhanced parental leave, • Comprehensive health, dental, and vision coverage, • Work away scheme for up to 10 weeks a year, • Access to various helpful memberships for finances, health and wellbeing #LI-CF1 Function People Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Materials Controller – dnata Catering Do you have experience of working in a stock management environment? Are you looking for your next career move? Do you want to be part of a global organisation? If so, we want to hear from you! dnata Catering UK, the world’s largest inflight caterer has a fantastic opportunity to join our team at our facility at Newcastle Airport as a Materials Controller. As a pivotal part of the team you will manage the stock in our warehouse ensuring that the ordering, distribution and reconciliation of stock is managed effectively within the operation. Forecasting anticipated stock requirements through effective management of the ordering and delivery schedule, establishing minimum and maximum stock levels by season utilising appropriate systems as required. On a daily basis you will ensure that all work is completed according to daily work schedules and that all information received is communicated to the right people in a timely manner. Ensuring compliance to legislative, customer and company standards is paramount. You will maintain best practice and review and monitor processes and action changes as necessary. You will pride yourself on delivering a 5* service with a focus on delivering results, whilst maintaining our high standards dealing with any stock issues / queries in a timely manner, escalating any matters which cannot be resolved to the relevant manager. What’s in it for you? Free meals and drink on site Dental, optical and treatment cover through our Simply Health Cash Plan Access to our Employee Assistance Programme (EAP) which offers counselling and advice on a wide variety of issues 24 hours a day, seven days a week Cycle to Work Scheme Pension scheme and life cover Please note that we are a 24/7 operation and weekend working will be part of the roster pattern. We look forward to hearing from you

Job Title Capacity Planning Analyst Job Description Join us as a Capacity Planning Analyst and play a key role in shaping the success of our global customer service operation. In this role, you'll use your analytical skills to deliver accurate supply and demand forecasts, helping us achieve our global targets while keeping costs under control. By turning data into actionable insights, you'll strategically optimise workforce allocation across multiple channels, ensuring every customer enjoys an outstanding experience. You'll have the independence to make a real impact-driving efficiency, improving performance, and directly contributing to our business growth. This is a hybrid role - three days per week in our Newcastle office Key Responsibilities • Responsible for developing and maintaining both long-term and short-term supply and demand plans for multiple departments across multiple locations., • Build a deep understanding of demand drivers for the products within your scope by collaborating closely with change management, readiness, and product teams., • Influence stakeholders by driving proactive communication with senior leaders, presenting data-driven recommendations to support resource adjustments, including recruitment, scheduling, and workforce reallocation., • Collaborate with the operation and reporting teams to ensure accurate tracking of historical performance and actual resource, influencing best practice, • Advise on multiskilling required to provide optimum resilience, and support operation with planning allocation of case work to analysts, • Partner with operational teams to ensure that customer support journeys and colleague performance targets are accurately reflected in the resource models., • Continuously evaluate and refine processes, practices, procedures, and tools to drive improvements and efficiency throughout the capacity planning cycle., • Collaborate with the global Workforce Management (WFM) team to share best practices, knowledge, and insights, contributing to increased efficiency across the organization., • Analyse patterns, trends, and opportunities to enhance efficiency and case handling capacity, identifying improvement opportunities, advocating their adoption, driving continuous improvement in operational performance. Must have: • Proven ability in data analysis, forecasting, and headcount planning within contact centre environments., • High proficiency in Microsoft Excel with an understanding of Erlang modelling., • Experience with workforce management systems and reporting tools., • Strong problem-solving skills, attention to detail, and the ability to interpret and action complex data., • Capability to identify improvement opportunities in large datasets and presenting technical insights clearly to diverse audiences., • Experience of influencing senior leaders. Your Benefits • Competitive base salary and commission structure, • Comprehensive health, dental and vision coverage, • Work away scheme for up to 10 weeks a year, • On-going training and professional development, • Paid 5 days yearly to volunteer through our Sage Foundation, • Flexible work patterns and hybrid working #LI-VK1 Function Customer Operations Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Job Title Digital Performance Analyst Job Description Are you passionate about using data to drive digital growth? We're looking for a Digital Trading & Performance Analyst to join our Global Digital/eCommerce Performance Marketing team. In this role, you'll play a key part in boosting new customer acquisition by improving digital performance and enhancing the user journey across Sage.com . You'll work closely with teams across the business to optimise the full digital funnel-from initial engagement to conversion-making real impact every step of the way. If you have around four years of hands-on experience in digital marketing or SaaS e-commerce, love digging into data, and enjoy turning insights into meaningful action, this could be the perfect next step in your career. This role is hybrid, based in our Newcastle office, 3 days a week. Key Responsibilities Digital Funnel & Customer Journey Optimisation: You'll be responsible for optimising the digital funnel to help us meet performance targets and bring in new customers. That means aligning website activity with marketing strategy to drive engagement and conversion, and rolling out impactful marketing and trading initiatives that move the needle. From supporting day-to-day website operations like pricing, merchandising, and product launches to managing promotional rollouts, your work will directly influence performance. You'll also work closely with our digital marketing teams to make sure everything from SEO, PPC, to paid media & affiliate strategies is aligned and driving traffic efficiently. With an eye for detail and a passion for improvement, you'll spot opportunities to enhance website performance, whether it's tweaking functionality, refining the layout, or making the customer journey more intuitive. Enhancing the digital customer experience: Improving the way our website looks, feels, and functions will be a key part of your role. You'll conduct regular site audits to identify areas for improvement and ensure a smooth, conversion-friendly customer experience. Working alongside experimentation teams, you'll help test enhancements and turn insights into meaningful upgrades. Whether it's improving navigation, refining content, or enhancing conversion paths, your input will shape a more effective and engaging digital experience. You'll also support performance leads in tracking and improving key engagement and conversion metrics-making sure our customers not only find what they need but take action too. Data Analysis & Reporting: Data is at the heart of this role. You'll dive into website performance metrics to uncover trends, highlight gaps, and identify opportunities for growth. Using tools and dashboards, you'll create clear and actionable daily, weekly, and monthly reports that inform both day-to-day tactics and long-term strategy. Beyond reporting, you'll provide thoughtful, data-driven recommendations that enhance digital marketing effectiveness and customer engagement. By building a deep understanding of customer behaviour, you'll help guide decisions that shape our digital future. Cross-functional Collaboration & Insights: This role is highly collaborative, and you'll work across teams to align priorities, share insights, and support key strategic initiatives. You'll present your findings and recommendations to stakeholders at all levels, ensuring they have the insights they need to make informed decisions. You'll also run regular insights sessions to share key performance trends, while partnering with leadership to focus efforts where they'll have the biggest impact. Keeping an eye on market trends and competitor activity will also be part of your role-ensuring we stay one step ahead. Qualifications: You bring hands-on experience in digital marketing or SaaS e-commerce and can show how your work has driven performance. You're confident working with website data and skilled at turning insights into practical, impactful actions. With a strong grasp of digital funnel metrics and the behaviours that drive self-service purchases, you understand what influences user experience and conversion. You've worked on B2B, B2C, or SaaS e-commerce websites and know how to spot opportunities to improve the customer journey. You're experienced in managing projects and priorities across teams and are highly organised and analytical. Most importantly, you're curious and always looking for ways to improve the digital experience. You're a great communicator who enjoys sharing insights and working with others to make better, data-informed decisions-and you're excited to join a team where your ideas and analysis can shape real business outcomes. Benefits? We have plenty... • Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage., • 25 days of paid annual leave with the option to buy up to another 5 days, • 8 bank holiday days, • Paid 5 days yearly to volunteer through our Sage Foundation, • 50% income protection, • Holiday buy + sell, • Comprehensive health, dental, and vision coverage, • Work away scheme for up to 10 weeks a year, • Ongoing training and professional development, • Hybrid working, • Healthy Mind app membership, • Access to various helpful memberships for finances, health and wellbeing #LI-VM1 Function Performance Marketing Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Job Title sales executive Job Description A Top Sales Performer is not luck, it's a choice you make every day!.... Join Sage as a Sales Executive. Join us as a Sales Executive and become one of the driving force behind creating extraordinary performance achievements and extraordinary customer experience. You will be speaking to our valued existing customers identifying and presenting opportunities and cross selling to drive company revenue. We need people who want to exceed targets and are driven to succeed. People who can adapt to change and think outside of the box. If you can tailor conversations from transactional to consultative depending on your customer and have the ability to handle any objections and close sales this is the role for you! Have you got good time management and are you a good communicator? Are you resilient and do you have a bounce back approach persisting through challenge? Can you show empathy and have experience adapting to different customers and their needs and their aspirations for their company? If all the above is you then please apply we have a High Performance Culture at Sage we want people to not just hit but exceed their monthly and team targets, we support and nurture your career with continuous coaching and feedback. This is a fast paced environment and we are looking for experienced Sales people who will thrive in our Sales environment. This is a hybrid role - three days per week in our Newcastle office Key Responsibilities • Previous Sales experience in B2B preferably in an Outbound environment., • Ability to manage own time effectively and also drive KPI's through goal setting, maintaining high standards and meeting key deadlines., • Ability to demonstrate resilience and maintain a positive attitude., • Strong communication skills and experience Closing Sales/Deals and generating revenue including cross sales., • Have a natural talent to flex your style and conversation giving a tailored approach to our valued customers - Transactional and Consultative approach., • Excellent customer service skills including influencer and have the ability to engage Key decision makers., • Takes action to keep product knowledge and skills up to date, • Ability to work to individual and team targets and be self-motivated with aspirations of High Performance within Sage Sales Small Business Department. Your Benefits • Competitive base salary and commission structure, • Comprehensive health, dental and vision coverage, • Work away scheme for up to 10 weeks a year, • On-going training and professional development, • Paid 5 days yearly to volunteer through our Sage Foundation, • Flexible work patterns and hybrid working #LI-VK1 Function Sales Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Job Title People Business Partner Job Description Are you passionate about driving impactful people initiatives across a dynamic, global business? We're looking for experienced an People Business Partner to join our agile pool of HR professionals, delivering high-priority projects that shape the future of our organisation. In this role, you'll work flexibly across regions and functions to support a wide range of people-focused initiatives. From leading organisational change and delivering core cyclical people processes to supporting global projects and targeted problem-solving, you'll be at the forefront of driving strategic HR impact. This is a hybrid position working 3 days a week in the office and 2 from home. Key Responsibilities • Supporting Strategic PBPs, CoEs, and business leaders to design and deliver key people initiatives and projects., • Cyclical activities such as LEAD, Reward, Talent Management., • Initiatives resulting from the strategic planning process., • Organisation design/change, (strategic) workforce planning and ad-hoc problem solving., • Advising, guiding, and supporting managers on core people processes and cyclical activity, such as L.E.A.D, reward processes, headcount management, engagement action planning, and talent and succession planning., • Embedding global people initiatives by driving adoption, supporting managers, and ensuring alignment with specific country/function requirements., • Designing, implementing, and managing country/function specific people initiatives, processes, and policies in alignment with global strategy/frameworks., • Advising and managing colleague relations cases and country specific policies (in locations where no dedicated colleague relations support exists)., • Manage the governance (demand planning, capacity planning, delivery) of HR interventions - cyclical, people strategy linked and/or ad hoc - and coordinating the pool or resources effectively to ensure demand is met globally. Key Requirements (Skill/Experience): • Demonstrate experience of designing and delivering people initiatives in a complex environment., • French, German or Spanish language skills would be advantageous., • Possess a breadth of expertise that covers the full people scope of services and regional specific requirements., • Display effective consulting skills with experience of advising, guiding and coaching managers to achieve good people outcomes., • Be an excellent problem solver, with the ability to analyse a range of information/data to deliver insights and build creative and business focused solutions., • Display good project management and organisational skills, with experience of building project plans and working in cross functional teams. Your benefits (Only Applicable for UK Based Roles) Benefits video - • Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage., • 25 days of paid annual leave with the option to buy up to another 5 days, • Paid 5 days yearly to volunteer through our Sage Foundation, • Enhanced parental leave, • Comprehensive health, dental, and vision coverage, • Work away scheme for up to 10 weeks a year, • Access to various helpful memberships for finances, health and wellbeing #LI-CF1 Function People Country United Kingdom Office Location Newcastle;Winnersh Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Environmental Planning: Water Quality Specialist \n Salary - £41,617 \n Staff Grade - 5 \n Locations – Newcastle/Darlington, Exeter/Bodmin \n Permanent / Full Time \n About Us: \n The Environment Agency has a broad and varied remit to protect and enhance the environment, with a goal to create a cleaner, safer and healthier environment for people and wildlife. Water is at the heart of all we do, drinking, washing, recreation, industry and health, our environment and economy depends on this precious resource. Clean and available water is essential and as water becomes an increasingly scarce resource, we need to do more to ensure we protect it. \n Water companies must invest billions of pounds over the next five years to protect the environment from pollution. This scale of investment has not been seen for more than a generation. We need your knowledge and experience to help us advise water companies on their plans and hold them to account for their protection of the water environment. Come be a part of the teams that ensure our environment is protected now and for future generations. \n What's in it for you: \n You'll benefit from a culture that embraces difference and is inclusive where you'll feel supported and trusted to do the right thing. We'll invest in you and allow you to grow and shape your career. \n What's more, you'll have access to our great benefits package including: \n\n • A salary up to £41,617. \n • A generous pension scheme of up to 19%. \n • Overtime opportunities through standby and incident pay. \n • 27 days holiday + 8 bank holidays for full-time employees. \n • Two additional days for paid environmental outcomes giving you the opportunity to take part in community activities. \n • Great career opportunities. \n • Maternity, paternity, and adoption leave scheme. \n \n We are looking for Water Quality Specialists in our Area Integrated Environment Planning Teams in a variety of roles. These water planning teams drive improvements in local rivers, lakes and coastal waters. You will work on a variety of aspects of water quality planning to understand the pressures, find solutions, and work with those who can deliver change. \n Given the scale of future investment by water companies in England, and the record number of improvements required by the Environment Act, many of these roles will be dedicated to reviewing and shaping water company proposals. For this, you will work closely with the local Water Company, reviewing the data and information they provide. You will need to communicate with them and be able to influence them to go further against competing priorities. \n Within the Environment Agency, you will work with National colleagues, who provide guidance, and technical support. You will also work with other local Area Teams with specialist knowledge in different aspects of the local environment, and environmental regulations. \n Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role. \n What you'll need: \n You will need to be skilled at reviewing data and information and communicating requirements clearly to ensure proposals meet the latest environmental standards and provide the maximum environmental benefit. \n Essential \n\n • Degree /equivalent qualification in a relevant environmental discipline – for example, but not limited to – Chemistry, Biology, Geography, Engineering, GeoScience, Ecology, Environmental science, Sustainability, Data science and analytics OR substantial relevant professional experience. \n • Work experience in a relevant environmental discipline – for example, but not limited to - work for Water companies, Environmental or Engineering consultancy, work in a regulatory role (Government, Public Bodies and Agencies), research and education, Environmental charities. \n \n\n • Ability to analyse technical information. \n • Experience of presenting technical information to a wide audience. \n • Good organisational skills/discipline and the ability to plan, track, deliver and evaluate work, meeting relevant standards and timescales. \n • Effective influencing skills and ability to persuade external partners. \n • Experience working with water companies and having knowledge of their operations. \n • Membership of, or working towards a membership of, a relevant professional institute (e.g. CIWEM/IEMA). \n\n Additional Information \n Please note that a reserve list will be held for up to 12 months, and you may be offered other roles in other locations including temporary roles, which may be similarly aligned to this role. \n As an organisation, we strive to reflect the communities we serve, to achieve this we welcome applications from all backgrounds regardless of race, sexual orientation, and religion. \n Don't miss this opportunity to be part of the UK's biggest environmental organisation. Join us, and together, let's tackle the challenges of a changing climate and build a more sustainable future. Apply now and embark on a rewarding and fulfilling career journey with the Environment Agency. \n This role must be undertaken from within the UK and does NOT qualify for sponsorship. To seek professional advice please visit the UK Government website regarding visas and immigration for obtaining the right to work in the UK.\n Please note: Candidates selected for interview will be notified by email at least five days in advance. Please check both your inbox and junk mail folders to ensure you don’t miss our message. \n Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Closing date for applications: Monday 22nd September \n Interview Dates: w/c 13th and 20th October 2025

Alarm Call Handler (Part-Time Evenings). When a customers alarm triggers, our specially trained call handlers quickly take charge of the incident, identify triggers and take immediate corresponding action.

When a customers alarm triggers, our specially trained call handlers quickly take charge of the incident, identify triggers and take immediate corresponding action.

Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and other migrants in the North East to overcome immediate barriers, integrate with the community, and build skills for the future.

Agency Chef in Newcastle - Cook up a storm at events. Are you a talented Chef with a flair for large-scale events? This is your chance to be part of the action at various events across Newcastle, creating top-quality food for hospitality guests. Why apply for this Agency Chef role in Newcastle?.

We are supporting a leading food manufacturing business based in the North East of England as they have an opening for a Production Shift Manger. The Production Shift Manager will be responsible for setting and driving operational standards in relation to People, Product, Process, Plant and Performance across all of the shift. On Offer: • £47,000 - £50,000 base salary + overtime opportunities, • Working 4 on 4 off (2 days / 2 nights) Duties: • Manage a trained and motivated shift team with committed, multi-skilled and flexible colleagues., • Operate flexibly and respond quickly to change and opportunities – actively demonstrate the capacity to get into action fast and make things happen., • Ensure that all roles are suitably resourced and effectively utilised in order to meet capacity/customer requirements., • Ensure that all appropriate people mapping and planning is in place at all times. Your shift should never be over or under resourced with either permanent or agency colleagues., • Take ownership and accountability for every aspect of your products on shift, making sure they comply to all company and customer specification, • Follow the daily plan and make sure it is delivered in the correct order, on time and in full, • Collect and understand KPIs, share key highlights and trends with direct reports., • Ensure that planned outputs and performance efficiencies are consistently achieved in line with KPI requirements and standards., • Take accountability for all shift production ensuring that plant throughput rates are met to achieve the required production targets to meet customer service levels whilst maintaining the integrity of the product., • Set high GMP standards through visible leadership including daily walk rounds with direct reports, line manager and SLT, highlighting any issues and implementing solutions and remedial actions. Experience Needed • Production experience at shift management level gained in a food manufacturing environment, • Customer focus: understands the needs of different customers., • Standards and systems: understands technical and operating standards., • Leadership and communication: is able to provide clear direction to lower level reports., • Team working: demonstrates an ability to work as an active member of a team., • Health and Safety: demonstrates understanding and awareness of health and safety., • Demonstrates knowledge of GMP and HACCP If you want to find out more about the role, please apply with your most recent CV or contact Richard Steele at Alexander Steele recruitment.

The role sits in the Customer Hub Enquiries Team and ensures the delivery of the Get Living customer experience and occupancy goals. The incumbent is involved in daily operations to consistently meet incoming customer demands across all portfolios and Neighbourhoods efficiently and effectively. They handle customer leasing enquiries in a professional and timely manner and support the wider Customer Hub when required. Delivery of the expected Get Living resident experience through engaging interactions with prospective and current residents is paramount. Key Responsibilities & Accountabilities • Day to day handling of incoming leasing enquiries and tasks across all Neighbourhoods., • Follow the Get Living enquiry process and Follow Up Series., • Manage incoming enquiry telephone calls, emails, live chat requests, portals and follow up activity., • Determine prospective tenants’ leasing eligibility, identify hot leads and prioritise based on criteria and company demands., • Convert enquiries into viewing appointments for the Neighbourhood teams ensuring that the appointments have been qualified in accordance with the Get Living criteria and to achieve KPIs., • Work with internal systems to follow the enquiry handling process and Follow Up Series., • Escalate any customer issues or complaints to line manager to ensure these are effectively managed and the relevant action is taken in accordance with management procedures., • Liaise with the Neighbourhood teams to ensure the delivery of the expected Get Living resident experience and customer journey., • Enhance the quality of customer interactions, ensuring compliance, regulatory and legal obligations are met across all interactions., • Ensure 100% accuracy of data recording on internal systems., • Advertise homes on internal and external websites., • Stay up to date with neighbourhood knowledge to be able to support our resident queries and needs., • Stay up to date with the local market and what competitors are doing (e.g. what amenities, products they have, their prices)., • Deliver against KPIs and agreed SLAs for all enquiries and customer interactions including customer service feedback., • Support the wider Customer Hub in delivering the resident experience., • Be an all-round brand ambassador for Get Living. Qualifications & Experience • BTR and/or residential sector or/and service sector experience (highly desirable)., • Experience of working within a customer service environment, e.g. call centre (essential)., • Sales experience, customer interaction. Key Skills & Competencies • A highly effective communicator – verbal and written, • Excellent customer service experience via telephone and email, • Ability to adapt to customer needs culturally, • Working with targets and KPIs, • Organised and efficient, • Maintains high standards with exceptional attention to detail, • Team player, • Energetic and self-motivated, • Systems knowledge (preferred but not essential) - Zendesk, Sell, Support, Rent Café, Yardi

We would love to hear from Occupational Therapists with all levels of experience who enjoy the flexibility of working the community and a clinic space. Occupational Therapists eager to be part of a multidisciplinary team and make a difference. Current registration with AHPRA as an Occupational Thera

Proficient sales ability with the ability to build and action a robust sales plan. The Territory Sales Manager is responsible for planning, organizing, maintaining, developing and growing a volume driven and profitable base of target and core dealers while ensuring that each member of the dealer bas

An opportunity has arisen to be part of a new team tackling environmental anti-social behaviour and crime in Gateshead, including fly-tipping and waste issues, littering and graffiti.The team will investigate environmental ASB, visit affected areas, identify causes, those responsible and take action

About Holcim We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet. Since 1858, weve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike. Our mission is to make sustainable construction a reality, through purposeful action that tackles real car Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. Please click on the apply button to read the full job description

About Holcim We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet. Since 1858, weve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike. Our mission is to make sustainable construction a reality, through purposeful action that tackles real car Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. Please click on the apply button to read the full job description

You will be at the center of the action, contributing to safeguarding the integrity and fairness of single-seater racing at the highest level. REMOTE OPERATIONS CENTER (ROC).

Designs and delivers capabilities and bid defense presentations; creates business opportunities through industry relationships and networks; proactively resolves sponsor issues by creating specific action plans that support both Company and sponsor objectives; represents and advocates Business Devel

Do you want to work for a dynamic, creative, fast-paced charity? At Action Together we see the amazing things people achieve when they work together to make the lives of others better. In order to ensure equity of opportunity, Action Together offers a guaranteed interview to any candidate meeting th

Trusted by thousands of enterprises managing millions of endpoints globally, Action1 is certified for SOC 2 and ISO 27001. At Action1, our people are at the heart of everything we do. Referrals increase your chances of interviewing at Action1 by 2x.

Child Action Northwest is an award winning charity providing a range of innovative and creative services across the North of England that support children, families and vulnerable adults.

Responsible for monitoring all complaints in relation to quality and supporting Service and Operations Managers as needed with investigation of complaints, taking further action if appropriate. We want to take deliberate and purposeful action to ensure equal opportunity to all groups. Recruitment Pa

Hours: Sessional hours Contract: Sessional contract Family Action & the Role’s Impact: At Family Action we support people through change, challenge or crisis. Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service - Enhanced Be

Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.

Contract: Permanent Family Action & the Role’s Impact: At Family Action we support people through change, challenge or crisis. To provide supervision for allocated Early Help Support Workers • Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure

CEO) to join us in this full-time, permanent opportunity, based in.Ag is a respected Ipswich charity tackling homelessness and housing insecurity.Our passionate team offer support via the Chapman Centre, a central hub offering vital services, support and advocacy for those without stable housing.We

We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. You might just be the perfect person for this role, or another role within the Action for Children family. Action for Children Employee Benefits.