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Supporter Experience Coordinator Salary: £28,860 per annum pro rata (£14.80 per hour) Contract: Temporary, up to one month (with potential to extend) Location: Hybrid - 3 days Shooting Star House, Hampton / 2 days WFH Hours: Full Time, 37.5 hours per week Start Date: End of March, with a short handover period ideally in place. Merrifield Consultants are delighted to be partnering with a much-loved children's hospice charity based in Hampton, who are seeking an experienced Supporter Experience Coordinator to join their fundraising team on a temporary basis. The Role This is a vital, supporter-facing role within a warm and dedicated fundraising team. You will ensure every supporter receives a timely, compassionate and professional experience, whilst keeping the team's data and administration running smoothly behind the scenes. Key Responsibilities • First point of contact for all supporter enquiries across phone, email and post, handling all communications with sensitivity and care, • Daily processing and coding of incoming fundraising post onto Raiser's Edge NXT, • Producing personalised thank you communications in line with the team's stewardship programme, • Maximising gift aid opportunities and supporting gift aid administration, • Ensuring supporter preferences are accurately recorded and communications remain GDPR compliant, • General database management including updating records and adding global actions, • Contributing to the planning and on-the-day delivery of supporter open days What You Need • Previous experience in a supporter-facing, customer service or administrative role, • Strong database skills, with Raiser's Edge NXT experience highly desirable, • Excellent attention to detail and a methodical approach to data processing, • A warm, empathetic manner with the ability to communicate sensitively at all times For more information or to apply, please contact Akash Mahmud at Merrifield Consultants. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

At Cosentino () we are looking for a Sales Administrative to join our Distribution Center located in Hook. The Centers are an example of Cosentino’s total commitment to its clients, providing them with exclusive and high-quality service. The Centers combine the functions of (a) warehouse, (b) brand and product showroom, and (c) sales network. Working hours: Monday to Thursday 7:30 am to 5:00 pm, except on Fridays when you finish at 3:00 pm. What you will do As a Sales Support Administrative you will support all the administration related matters in Finance, Sales and Operations departments for Cosentino. This person will be closely working with the administrative team and will be reporting directly to the Operations Coordinator. • Receiving and processing purchase orders. -Issuing sales transaction invoices -Verifying orders, including customers' personal information and payment details. -Contacting customers by phone or email to answer queries and obtain missing information. -Maintaining and updating sales and customer records. -Supporting the sales department with other administrative tasks, if requested. What you need to succeed Experience: -At least 2 years in a similar role -High level of English. Knowledge: -Strong SAP user knowledge is a plus. -Demonstrated ability to interact and build value-based relationships with customers. About Cosentino At COSENTINO, our purpose is to inspire People through innovative and sustainable spaces. We are the world-leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for either home and business spaces, such as Kitchen and Baths worktops, outdoor open spaces, facades, etc. Innovation, sustainability, functionality and beauty describe our value proposition to the different market stakeholders and end Clients. With a presence in more than 100 Countries and 5 continents, our business keeps growing consistently in all the geographies. as well as career opportunities for Talented people like you. Cosentino is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cosentino will not tolerate discrimination or harassment based on any of these characteristics.”

Allegis Global Solutions is recruiting for a contract position, and the assignment will be at Warner Bros. Discovery Role: Travel coordinator Contract: 6 months Location: Chiswick Mode: Hybrid Your Role Accountabilities • Proactively manage all administrative tasks relating to event logistics, from initial planning through to on-site delivery, • Coordinate comprehensive travel arrangements including rooming lists, flights, and ground transportation, • Collaborate confidently with multiple departments across Europe to track and fulfil logistics requirements, • Maintain accurate data management and oversee critical timelines, • Communicate clearly and professionally with suppliers, partners, and travellers, providing detailed logistical briefings, • Raise purchase orders and process invoices to ensure accurate and timely vendor payments, • Support post-event financial reconciliation, including budget tracking and reporting Qualifications & Experience • Proven administrative experience with exceptional attention to detail and accuracy, • Experience working with large volumes of data confidently and efficiently, • Strong organisational skills with the ability to prioritise and deliver high-quality work within tight deadlines, • Excellent written and verbal communication skills, • Strong interpersonal skills with the ability to build and maintain effective working relationships, • Ability to manage multiple projects simultaneously in a fast-paced, evolving environment, • Proactive, solutions-focused mindset with strong initiative and motivation, • Strong-service orientated approach, • Willingness to travel on-site for short periods during key events Beneficial Experience • Experience within the travel industry and/or live sports events, • Ability to communicate in French within a business environment

Fine Art Shipping Coordinator Location: South London, UK Salary: Up to £40,000 (DOE) Working Hours: Monday - Friday (9:00am – 5:30pm) Are you someone with a background in Fine Art Shipping, looking for a new opportunity to grow and develop your skills in the customer service, being the forefront for the global movement of Fine Art and Luxury Goods? Then this role could be for you! Package Benefits: 20 days holiday + 8 banks Company Pension - Nest Be part of a workplace focussed on work-life balance Attendance Bonus (5 bonus holiday days) Extensive Training opportunities Encouragement for Development and career Progression Key Responsibilities: Maintain and manage client relationships, setting and meeting expectations through phone, email, and in-person communication. Collaborate within the team and with the head of department to resolve issues and ensure smooth operations. Oversee project coordination, including shipping, customs clearances, installations, and regulatory permits. Ensure adherence to company procedures, health and safety regulations, and high professional standards. Handle all administrative tasks and assist with office phone inquiries. Attend required professional courses and promote continuous improvement within the department. Be flexible to work away from base and assist in other departments as needed. Requirements: Previous experience working for a UK based Fine Art Shipping Company. Experience dealing directly with clients and customers, providing excellent customer service. Experience dealing with Customs Clearances is desirable but not essential. Full right to live and work in the UK.

Sales Support & Customer Service Coordinator (Agricultural Machinery) THE COMPANY GM Stephenson Ltd are a well-established agricultural business operating across farming, grain storage and agricultural machinery sales. In this newly created role, they are looking for an organised and proactive Customer Service & Sales Support professional to support the sales team and ensure customers receive a smooth, professional experience from sale through to delivery. This is a varied operational role combining customer service, sales administration, CRM management and stock coordination within a busy agricultural environment. KEY RESPONSIBILITIES • Provide sales support following machinery and equipment sales., • Coordinate Pre-Delivery Inspections (PDI) and delivery scheduling., • Manage CRM system, enquiries, quotes and sales pipeline., • Maintain accurate stock listings and website updates., • Raise and manage purchase orders and supplier communication., • Handle customer enquiries, calls and front-office support., • Follow up with customers after delivery to ensure satisfaction., • Complete warranty paperwork and delivery documentation., • Work closely with sales, workshop and yard teams to ensure smooth operations. SKILLS & EXPERIENCE Essential • Experience in sales support, internal sales or customer service, • Strong organisation and administrative skills, • CRM or sales system experience, • Good IT skills (Office 365 or similar), • Confident communicator, • Full UK driving licence Desirable • Agricultural or machinery sector experience, • Stock management or purchasing experience, • Knowledge of agricultural equipment or willingness to learn WHY JOIN • Varied role in a well-established agricultural business, • Opportunity to work closely with sales, customers and operations To apply or for more information, speak to Becki Moore at Westmoore Recruitment. Westmoore Recruitment are an external employment agency and working in partnership with the employer. All direct applications or third-party applications will be forwarded to Westmoore Recruitment. JTRA1_UKTJ

A healthcare organisation is seeking a Band 3 patient pathway coordinator to manage administrative issues related to patient care pathways.

Band 3 patient pathway coordinator. The post holder will be the point of contact for all administrative issues relating to patients' pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathway from referr

A leading charity for veterans is seeking a skilled and motivated Care Coordinator in Hampton, England. The role involves providing essential administrative support to nursing and dementia care teams while ensuring a compassionate and dignified environment for all residents.

A leading healthcare organization in the UK is seeking a dedicated Band 3 Patient Pathway Coordinator to manage various administrative tasks related to patient care pathways. Candidates should have relevant experience in Patient Pathway Coordination within the NHS, alongside GCSE and graduate-level

A global collaboration leader is seeking a Sales Administrator/Coordinator to join their dynamic sales administration team in Sunbury-on-Thames. The role involves managing account operations, handling sales requests, and supporting administrative tasks. The candidate should possess excellent English

Job Title: Recruitment Administrator Salary: - £39,000 to £40,000 per annum Job Type: Full-time Working Pattern: Monday - Friday | 40 hours per week Location: London, England - On-site About the Role We are looking for a highly organised Recruitment Administrator to support high-volume recruitment activity across multiple departments. This role will play a key part in ensuring a smooth and efficient recruitment process while delivering an excellent experience for both candidates and hiring managers. You will work closely with the Talent Acquisition team, supporting recruitment campaigns through scheduling, coordination, and administrative support. This is an excellent opportunity for someone who enjoys organisation, communication, and working in a fast-paced environment. Ideal for someone looking to build their career within recruitment or HR. Key Responsibilities Support the end-to-end recruitment process for volume hiring campaigns Coordinate interview scheduling and manage hiring manager availability Organise and book meeting rooms, assessment venues, and recruitment events Manage candidate invitations, confirmations, and interview logistics Assist with the coordination and facilitation of recruitment assessment activities Provide administrative support to the Talent Acquisition and recruitment teams Maintain accurate recruitment records and track progress against hiring targets and KPIs Ensure recruitment activities are compliant with internal policies and relevant legislation (e.g., Right to Work, GDPR, Equality Act) Support recruitment events such as careers fairs and internal hiring campaigns Promote career opportunities through internal channels when required Required Skills and Experience Previous experience in recruitment coordination, resourcing administration, or general administration is preferred but not essential Strong organisational and time management skills Experience managing Outlook calendars, scheduling meetings, and coordinating diaries Excellent communication and stakeholder management skills Ability to work efficiently in a fast-paced and structured environment High attention to detail and strong administrative capabilities Flexible, proactive, and able to adapt to changing priorities Ideal Background Candidates may come from roles such as: Recruitment Coordinator Resourcing Administrator HR Administrator Personal Assistant (PA) Team Administrator Office Administrator with strong scheduling experience Why Apply? This role offers a great opportunity to develop your career within recruitment and gain exposure to high-volume hiring campaigns while working with experienced Talent Acquisition professionals. The organisation offers strong internal career development opportunities for individuals who demonstrate commitment and performance. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Our client are seeking an organised and proactive individual to join their friendly and fast-paced team to support with office coordination and sales administration. This is a varied role that sits at the heart of their operations, ensuring the smooth day-to-day running of the office and providing essential administrative and logistical support across departments. You’ll act as a key point of contact for customers, suppliers and staff, managing a wide range of administrative tasks with accuracy and professionalism. Key Responsibilities * Act as a first point of contact for customers, handling enquiries by phone, email, and in person in a friendly and professional manner. * Process customer orders promptly and accurately, creating and maintaining job sheets for the operations team. * Maintain customer records * Organise and book local and international freight shipments * Liaise with couriers, freight partners, and customers to coordinate delivery schedules and resolve any logistical issues. * Raise purchase orders (POs), track their progress, and chase outstanding items when required. * Prepare and send customer invoices. * Collate and prepare financial paperwork for the accounts department. * Provide ad-hoc administrative support to management and other team members as needed. Key Attributes * Previous experience in an administrative or office coordinator role * Assertive and proactive in managing customer enquiries, confidently guiding clients through quotations and responding effectively to time-sensitive requests. * Excellent communication skills, both written and verbal * Strong organisational and multitasking abilities with a keen eye for detail. * Experience with invoicing, purchase orders, or logistics coordination would be advantageous. * A proactive, adaptable, and positive team player. Benefits * 28 Days holiday (plus Bank Holidays) * Private healthcare after passing probation Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Ellie Crocker

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Employer Engagement Coordinator Location: Hybrid – Remote and Office base work Salary: £30,000 Type: Full Time, Permanent Duties: To act as a key liaison for employers during the learner onboarding process, ensuring all required information is issued and evidence is gathered (ID, certificates, right to work documentation) before learners are passed to learner onboarding team, to book into sessions. Liaise with the Business Development team, to manage confirmed leads and maintain clear communication on learner progress. Work in partnership with the Business Development team, to clarify caseloads, cohort start timelines and the collection of any missing learner/employment data. Maintain and update CRM records, to monitor learner status and cohort readiness. Coordinate with internal departments, to ensure a smooth handover of learners to their onboarding. To execute all administrative processes and systems, ensuring they are operated in an efficient manner and are quality/data protection and GDPR compliant.Essential Criteria: Must possess strong organisational and coordination capabilities, with the ability to prioritise and balance multiple responsibilities. Strong attention to detail. Excellent communication (written and verbal). Strong admin skills, together with data entry and spreadsheet management experiencePlease note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days, then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities

Workplace Coordinator Location: Stockley Park, Hayes Client: Global Life Sciences Organisation Employer: CBRE Global Workplace Solutions Contract: Full‑time Role Overview CBRE is recruiting a Workplace Coordinator to support day‑to‑day workplace operations at a high‑profile life sciences site. This role focuses on event coordination, hospitality, customer service and site administration, ensuring a high‑quality experience for building users. Key Responsibilities Coordinate site events, meetings and hospitality, including room bookings, set‑ups and checklists Act as the main point of contact for event‑related enquiries Liaise with catering, AV, cleaning, IT and engineering teams to support events and meetings Monitor cleaning and presentation standards during events Support catering operations, maintaining service quality and presentation Assist with office moves, room changes and workplace coordination Provide administrative support, including stationery and meeting support Support new starter and leaver processes Maintain a strong customer service presence across the building Ensure compliance with Health & Safety and site proceduresSkills & Experience Experience in a Workplace Coordinator, Facilities Coordinator, Events or Hospitality role Strong customer service and communication skills Highly organised with attention to detail Confident in a busy corporate environment Comfortable using IT systems and Microsoft OfficeWhat's on Offer Prestigious life sciences client Varied, people‑focused role Career development within CBRE Competitive salary and benefits

Customer Care Coordinator Hook Up to £32k plus bonus and benefits Hybrid working About the company: Our client builds and sells over 10,000 homes annually across England, Wales, and Scotland. They operate through 24 regional offices and employs thousands of people in various roles within the construction sector They emphasize its commitment to working with local communities and contributing positively to them. This includes developing infrastructure and making financial contributions to local authorities. They aim to create thriving communities alongside building homes. About the opportunity: As Customer Care Coordinator, you’ll be the first point of contact for our homeowners after completion, coordinating the resolution of any issues or defects in a timely, courteous, and professional manner. You'll work closely with our site teams, subcontractors, and internal departments to ensure our after-sales service is smooth, efficient, and exceeds expectations. Key Responsibilities • Log, track, and manage customer care queries and defects via CRM systems, • Liaise with homeowners, contractors, and internal teams to schedule and follow up on works, • Provide timely updates to customers and maintain clear, professional communication, • Ensure all remedial works are carried out within agreed timeframes, • Support the Customer Care Manager with reports, documentation, and homeowner feedback, • Maintain accurate records and help drive continuous improvement in service delivery About the benefits and rewards: The salary will be dependent on the level of exposure to the residential industry. The company offers excellent opportunities and offers a basic salary in the region of up to £32k DOE. In addition to the basic salary there will be further company benefits including bonus and further company benefits. About the requirements: • Previous experience in a customer care or coordination role with a developer, • Strong organisational and administrative skills, • Excellent written and verbal communication, • Empathetic, professional, and solutions-focused approach, • Ability to juggle multiple tasks and remain calm under pressure, • IT literate with experience using CRM systems or similar

Working for a growing business within Morden, you will become part of the office team as a Engineering Coordinator. This is working Monday to Friday 7:30am to 4:30pm with a 30-minute unpaid lunch break and 2 x 15-minute breaks. Responsibilities of Engineering Coordinator • Allocation/scheduling of service work to a team of field-based Engineers., • Daily planning of future engineer work, ensuring that all customer visits are booked in and confirmed in a timely manner., • Coordinate with engineers to ensure timely completion of scheduled jobs and address any scheduling conflicts., • Answer all telephone calls, emails and execute tasks complaints, order queries and general enquiries in a timely manner., • Obtaining full addresses, contact names, parking details from customers prior to Engineer’s attendance., • Serve as a point of contact for customers regarding their maintenance jobs, addressing enquiries, and providing updates on job status., • Coordinate with customers to schedule appointments and ensure their satisfaction with the company’s services., • Reactive coordination of engineers when needed for immediate work such as call outs., • Organising parking for engineers via online websites., • Filing and logging paper copy location schedules from the engineers and scanning in via the printer to the relevant desktop location., • Liaise with subcontractors and suppliers to ensure timely delivery of materials and services., • Prioritise the workload to ensure agreed customer expectations are met ensuring high standards of customer satisfaction., • Provide general administrative support to ensure smooth operations within the office., • Provision of support for the sales teams so they can concentrate on proactive selling. Requirements of Engineering Coordinator • Strong background in resource planning, • Good knowledge of Central London, Greater London and the South East, • Interpersonal skills ability to communicate at all levels and backgrounds and understands concerns, feelings and reactions of others, • Able to interact to all customers/engineers whether on the telephone or via email in a professional and friendly manner at all times, • Planning and organising self to accomplish specific goals, • Problem solving with a willingness to make decisions once analysed making judgment on the best solution to a problem or situation, • Strong Team player willing to participate as a full member, • Strong organisational skills, • Attention to detail, • Proficiency in basic computer skills including Word, Excel & Outlook Additional Information • Working for a 3 Generation Growing Family Business with a number of the family working within the company. Special recognition and reward incentives., • Small office team of 10+ persons, • On-site Parking Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained

Join Our Team as a Patient Coordinator! Location: Raynes Park, SW20 Pay Rate: £13-£14ph plus holiday Contract Type: Temp (min 6 months) possibly permanent opportunity Working Pattern: Hours: 40 hours per week (Between 7:30am-4:30pm, 8:00am-5:00pm & 8:30am-5:30pm - can vary) Are you passionate about delivering exceptional patient care? Do you thrive in a dynamic environment where you can make a real difference in people's lives? If so, we have the perfect opportunity for you! We're on the hunt for a cheerful and professional Patient Coordinator to join our clients vibrant medical team. This role is perfect for someone who enjoys interacting with patients, juggling multiple tasks, and ensuring smooth operations in a fast-paced healthcare setting. What You'll Do: As the Patient Coordinator, you'll be at the heart of their patient experience. Your primary responsibilities will include: Welcoming patients with a warm smile and assisting them throughout their visit. Scheduling appointments and managing calendars efficiently. Handling patient enquiries and resolving issues with a positive attitude. Collaborating with healthcare providers and administrative staff to ensure seamless operations. Maintaining accurate patient records and ensuring confidentiality at all times. Assisting with insurance verification and billing inquiries. What We're Looking For: We're seeking someone who is: Cheerful: Your positive energy will help create a welcoming atmosphere for patients. Organised: You can manage multiple tasks and prioritise effectively to keep everything running smoothly. Communicative: Excellent verbal and written communication skills are a must for interacting with patients and team members. Compassionate: You understand the importance of empathy in patient care and strive to make every interaction meaningful. Tech-Savvy: Familiarity with medical software and office systems will help you thrive in this role. Why Join Us? Impactful Work: Be part of a team that directly contributes to patient well-being and satisfaction. Growth Opportunities: This is a temp-to-perm position, allowing you to showcase your skills and grow within our organisation. Supportive Team Environment: Work alongside a passionate team that values collaboration, respect, and personal growth. Competitive Compensation: We offer a competitive salary and benefits package to recognise your hard work and dedication. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Our client a well known Oil & Gas company is currently looking to hire a HSE (Health & Safety) Co-Ordinator to support the wider Health & Safety Team. Job Purpose: Reporting to the Project HSE Manager, the Project HSE Coordinator will work within a Project HSE Team to support the coordination and implementation of activities related to Health, Safety and Environmental (HSE) management across the Project. Job Duties: Assist in maintaining and improving the Project HSE Documentation Support performance reporting, including compilation and analysis of HSE data and KPI reporting Maintain HSE databases, documentation and records Support the investigation, documentation and tracking of incidents, near misses and corrective actions Assist with risk assessments, safety initiatives and continuous improvement activities Provide administrative and coordination support to the Project HSE Manager Experience Required: Education: Relevant QHSE qualifications or certifications would be advantageous. Experience: 2 years previous experience in a HSE coordination role, preferably within the offshore, marine, or energy sector Technical Knowledge: IOGP and IMCA standards knowledge would be advantageous

Training Operations Coordinator Location: Hybrid working: 4 days in our Chiswick office and 1 day from home Salary: £32,000 - £35,000 Join The Coaching Academy as a Training Operations Coordinator The Coaching Academy is the UK’s leading coach training provider, with over 100,000 people trained worldwide over the past 26 years. Founded in 1999 as the first UK-based coaching school, we have built a strong reputation for delivering world-class coach training and personal development programmes. We are a forward-thinking, fast-paced organisation led by an inspirational leadership team. Our culture is collaborative, supportive and people-focused. Everyone is encouraged to contribute ideas, take ownership of their work and develop their skills and career. You will be based in our modern Chiswick offices, just moments from the vibrant high street, working as part of a friendly and collaborative team. About the Role We are seeking a highly organised and detail-oriented Training Operations Coordinator to take operational ownership of our training programmes and course delivery. We deliver structured online training programmes, with some in-person sessions, and this role is focused on ensuring every training programme is set up accurately, delivered efficiently and supported with excellent communication and service. You will work closely with trainers, students and internal teams, building positive working relationships and providing a responsive, friendly and solutions-focused service. This role requires someone who enjoys structured, desk-based work, thrives on organisation and takes pride in creating smooth experiences for stakeholders and customers through strong processes and attention to detail. The position sits at the heart of our training operations, combining careful planning, strong coordination and consistent operational control with a warm, professional approach to stakeholder support. Key Responsibilities Setting up all our online training events and workshops using our internal systems Sending joining instructions and course communications to students Coordinating schedules with trainers and the wider team Build strong, professional relationships with trainers and maintain clear, proactive communication Provide responsive, friendly and solution-focused customer service Supporting the smooth day-to-day delivery of our training programmes Managing student and delegate enquiries via email and telephone Maintaining accurate student and course records Providing administrative support to ensure a professional experience for prospects, students and our graduates Producing weekly and monthly operational reports to support planning and improvement Experience We are looking for someone who has: Experience working in a process-driven administrative, coordination or operations role Strong customer service experience, providing professional and friendly support to internal and external stakeholders Experience using Zoom or similar platform for scheduling and managing volume events/meetings Experience building trusted working relationships with trainers, colleagues or clients Strong systems experience, comfortable working across CRM platforms, scheduling tools or databases Experience managing detailed processes with a high level of accuracy Experience producing reports and using data to improve service delivery Clear and confident communication skills, both written and verbal About You This role will suit someone who is: Process-driven and detail-focused Highly organised and comfortable managing multiple concurrent programmes Warm, professional and relationship-oriented Proactive and solutions-focused Calm under pressure and deadline-driven Confident working with systems and structured workflows Comfortable working independently while contributing positively to a small team Ideally an interest in learning or personal development Salary & Benefits Salary: £32-35k Full-time: 37.5 hours, Monday to Friday 9.00am to 5.30pm Hybrid working: 4 days in our Chiswick office and 1 day from home Holiday: 20 days holiday plus public holidays Company pension scheme Employee Assistance Programme Access to TCA coaching and personal development training courses At The Coaching Academy we are committed to fostering a diverse, inclusive, and equitable environment where everyone feels respected and empowered to contribute. To Apply If you feel you are a suitable candidate and would like to work for The Coaching Academy, please don’t hesitate to apply