IT Support Technician
17 hours ago
£29000–£30000 yearly
Full-time
Ilkeston
We are seeking an experienced IT Technician to join our dynamic team. As an IT Technician, you will be responsible for managing and supporting the company's IT infrastructure, including hardware, software, and network systems. Your primary focus will be on providing technical assistance to end users, troubleshooting issues, and ensuring smooth operations across the organization.
Responsibilities:
Plan, organise and manage complex operational activities onsite to deliver both reactive and proactive workload.
Manage Active Directory installation and users Assist with the management of devices and asset register.
Conduct a range of server management programmes Manage our end-point protection software.
Take ownership of complex technical problems.
Communicate proactively with other team members to provide encouragement, identify problems, create solutions, and unblock technical issues.
Testing and fault finding.
Create and maintain technical and test documentation.
Travelling to client sites
Stay up to date with the latest technology trends and advancements.
Provide technical support and troubleshooting for hardware, software, and network related issues.
Set up and manage user accounts, permissions, and security settings.
Requirements:
Bachelor’s degree in computer science, Information Technology, or any field.
Proven experience as an IT Technician or similar role.
Strong knowledge of computer hardware and operating systems.
Experience with system administration and managing user accounts.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work effectively both independently and in a team environment.
We offer competitive compensation, a supportive work environment, and opportunities for professional growth. If you have a passion for technology and enjoy resolving technical challenges, we would love to hear from you.
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