Buscar empleo: 48 ofertas de trabajo de alcohol sales en London (abril 2025)

As a manager in a Turkish off-licence (a store that sells alcohol and tobacco products, as well as other goods like snacks, drinks, and sometimes household items), your role would involve a mix of operational, administrative, and customer service duties. Here's an overview of what the job might entail: Responsibilities: 1. Staff Management: - Hire, train, and supervise staff. - Set staff schedules, ensuring the store is adequately staffed during peak hours. - Motivate and lead the team, promoting good customer service and a positive work environment. 2. Inventory Management: - Oversee stock levels, placing orders for products as needed. - Ensure proper stock rotation (first-in, first-out method). - Check deliveries for accuracy and quality. 3. Customer Service: - Handle customer inquiries and resolve complaints professionally. - Maintain a welcoming and friendly store atmosphere. - Promote products and upsell items when possible. 4. Compliance: - Ensure the store complies with Turkish laws regarding the sale of alcohol and tobacco (age restrictions, licensing requirements, etc.). - Ensure all relevant health and safety standards are maintained. 5. Financial Management: - Manage the store’s budget, keeping track of sales, expenses, and profits. - Ensure proper cash handling procedures are followed. - Monitor sales and implement strategies to increase revenue. 6. Marketing and Promotions: - Plan and execute in-store promotions to boost sales. - Develop strategies for attracting and retaining customers. - Monitor competitors’ activities and adapt strategies accordingly. 7. Store Presentation: - Ensure the store is clean, organized, and well-stocked at all times. - Oversee the arrangement of displays and signage to attract customers. Skills Needed: - Leadership & Communication: Ability to lead a team, motivate staff, and communicate effectively with customers. - Organizational Skills: To manage stock levels, schedules, and financial records. - Problem-Solving: To address issues with customers, staff, or inventory. - Knowledge of Turkish Law: Understanding regulations around the sale of alcohol and tobacco. - Financial Acumen: Ability to manage budgets and understand sales trends. Qualifications: - A background in retail management or a related field can be beneficial. - Experience in managing a team in a customer-facing role. - Knowledge of inventory management systems and POS (Point of Sale) systems. - Fluency in Turkish and possibly other languages (e.g., English) for international customer interactions. Work Environment: - Often involves working in shifts, including evenings and weekends, since off-licences typically operate extended hours. - Fast-paced environment with high customer interaction. - Requires a good understanding of stock control, customer service, and sales techniques. Would you like advice on a specific aspect of this role or more details on how to apply for such a position?

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