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We are on a look our for experienced Bar Manager to join our chef -lead restaurant in Soho. You will be responsible for overseeing all aspects of bar operations, including staff management, beverage selection, inventory control, and mixology. You will lead by example, inspiring your team to deliver outstanding service and maintain high standards of quality and efficiency. Key Responsibilities - Lead, train, and motivate a team of bartenders, barbacks, and servers to deliver exceptional service and create a positive atmosphere for guests. - Develop and maintain a diverse and innovative cocktail menu, ensuring high-quality ingredients and consistent execution. Monitor industry trends and incorporate new ideas to keep the menu fresh and exciting. - Manage beverage inventory, including ordering, receiving, and stocking supplies. Implement effective inventory management practices to minimize waste and maximize profitability. - Provide ongoing training and development opportunities for staff members to enhance their skills and knowledge. Foster a culture of teamwork, professionalism, and continuous improvement. Qualifications - Previous experience in a managerial role within the hospitality industry, with a focus on bar operations- at least 3 years - Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. - Extensive knowledge of cocktails, spirits, and other beverages, with a passion for mixology and innovation. - Excellent customer service skills, with the ability to interact effectively with guests and resolve issues or complaints. - Proven track record of achieving sales targets and driving profitability. - Knowledge of relevant laws, regulations, and compliance standards, including health and safety and responsible alcohol service. - Flexibility to work evenings, weekends, and holidays as required.

Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Holborn is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.

The bar staff is responsible for delivering exceptional customer service by preparing and serving beverages, both alcoholic and non-alcoholic, in a timely and professional manner. This role requires a keen attention to detail, strong interpersonal skills, and a thorough knowledge of drink recipes and mixology techniques. The ideal candidate will be able to create a welcoming atmosphere, maintain a clean and organized bar, and ensure all legal regulations related to alcohol service are followed. Key Responsibilities: 1. Drink Preparation and Service: • Mix and serve a variety of beverages, including cocktails, mocktails, wines, beers, and spirits. • Provide recommendations to customers on drink selections based on their preferences. • Ensure all drinks are prepared according to standard recipes and portion sizes. 2. Customer Service: • Greet and engage with customers in a friendly and professional manner. • Take orders accurately and ensure customers are served promptly. • Address customer inquiries and complaints efficiently, escalating issues to the Bar Manager when necessary. 3. Bar Maintenance and Cleanliness: • Keep the bar area clean and organized, including washing glassware, cleaning countertops, and maintaining equipment. • Restock bar supplies such as liquor, mixers, garnishes, and other essentials throughout the shift. • Conduct regular inventory checks and report shortages or discrepancies to the Bar Manager. 4. Cash Handling and Transactions: • Handle cash and credit card transactions accurately, ensuring all sales are recorded correctly. • Balance the cash register at the end of the shift, reporting any discrepancies. 5. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards. • Comply with all local laws and regulations regarding the sale of alcohol, including verifying customer age and refusing service to intoxicated patrons. • Attend regular training sessions on responsible alcohol service, first aid, and emergency procedures. 6. Team Collaboration: • Work closely with other bar staff, waitstaff, and kitchen staff to ensure efficient service. • Assist in the training of new bar staff as needed. • Participate in staff meetings and contribute to the continuous improvement of bar operations. Qualifications: • Previous experience as a bartender or in a similar role is preferred. • Strong knowledge of mixology, drink recipes, and beverage trends. • Excellent communication and customer service skills. • Ability to work in a fast-paced environment while maintaining high standards of service. • Basic math skills for handling cash transactions. • Flexibility to work evenings, weekends, and holidays as needed. Physical Requirements: • Ability to stand for long periods of time. • Capable of lifting heavy items, such as cases of liquor or beer kegs, as required. Additional Skills: • Certification in responsible alcohol service (e.g., TIPS or equivalent) is a plus. • Passion for the hospitality industry and a positive attitude.

We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfilment. Your role To deliver friendly, knowledgeable, and efficient customer service and product delivery to provide an epic experience for our customer. Company Perks 50% off stays at our accommodation 50% off all food 50% off all drinks Ski trips 2 Sailing trips per year Flying lessons Bespoke Training Program E-Learning Program Partnered with License Trade Charity up to £1000 cash rewards for finding new employees. Recognition schemes £100 for employee of the Month £250 for employee of the Quarter £2000 for employee of the Year Extensive Training and Development X2 Sailing trips per year. Equal tips for all staff (housekeeper, cleaner, chef, bartender) Wicked incentives run centrally (last prize was a £1000 for staff party) Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units country. Have a up to date/active bank account in your own name. Be able to converse in English. Where live in accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Main responsibilities Providing a brilliant experience for our customers Deliver excellent customer service, always. Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times. Keep up to date with all new products, specials, promotions and events offered in the unit, so as to offer the customer a brilliant experience Contribute towards creating an epic party atmosphere during any time of the day. Make customers aware of offers on our great food and drink range. Check back regularly during food service to ensure customer satisfaction. Learn the skill sets of up-selling and practice them on every sale you make. Provide fast, friendly, and charismatic table service. Fulfil all reasonable requests from guests to ensure their comfort, satisfaction, and safety. Maintaining Controls and Standards Conduct daily standard audits at the beginning of shift, and continue throughout and reporting any issues to line manager. Always adhere to all company policies and procedures. Always adhere to local licencing laws regarding responsible and correct service of alcohol Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Assist in keeping the reception area clean and tidy, at all times. Conduct regular security checks throughout the day and report any security issues to line manager Provide reports, as required, for housekeepers and management. Always adhere to all company policies and procedures. Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Administer all reservations, cancellations, and no-shows, in line with company policy. Keep up to date with current promotions and bed pricing across the beds and bars group, to provide information to guests, on request, while maximising bed sales opportunities Contributing ideas to help develop an innovate business. Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Development