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Job Title: AMS / Application Support Delivery Lead (Incident & PAS) - Insurance Domain Type: Contract/Permanent Location: London, UK – Hybrid (3 days onsite a week) Experience: 8–10 Years Role Overview We are looking for an experienced Application Support / AMS Delivery Lead with a strong background in the Insurance domain, specifically around Policy Administration Systems (PAS) and Subscribe platform. The role focuses on leading production support operations, major incident management, service delivery governance, and stakeholder communication within an enterprise insurance environment. Key Requirements (Primary Focus) • Strong experience in Insurance domain application support, • Hands-on exposure to Subscribe PAS (Policy Administration System), • Experience leading AMS / Production Support teams, • Major Incident Management (P1/P2 ownership), • ITSM processes (Incident / Problem / Change / Release), • Service Delivery & stakeholder communication, • Experience in leadership / team handling, • Technical understanding in .NET and SQL Core Responsibilities Incident & Support Management • Own end-to-end resolution of major incidents (P1/P2), • Lead technical and management bridge calls, • Coordinate multiple teams, vendors, and stakeholders, • Ensure timely communication to leadership, • Perform RCA and track preventive actions Service Delivery & Governance • Monitor AMS metrics (SLA, MTTA, MTTR), • Drive service improvements and reduce recurring incidents, • Participate in change & risk review boards, • Maintain incident documentation in ServiceNow / Remedy / ITSM tools, • Apply ITIL best practices Insurance Platform Support • Support and manage Policy Administration Systems (PAS), • Work with Subscribe platform, • Manage COTS insurance applications Technical & Operational • Understand application architecture and cloud environments, • Work closely with technical teams for resolution, • Lead day-to-day operational support activities, • Support release and change management Required Skills • Insurance domain experience (mandatory), • Subscribe PAS exposure (highly preferred), • ITIL / ITSM processes, • Incident & Delivery management, • Leadership / team handling experience, • .NET & SQL understanding Good to Have • ITIL Certification, • Experience in enterprise environments, • On-call support experience

My client needs a mechanical designengineer with 3D CAD skills and experience designing special purpose equipment for a range of blue-chip clients.

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. Acting as an extension of their recruitment teams, we connect t.

A technology company in the United Kingdom is seeking a motivated engineer to assist in developing ADC and related blocks.Candidates should have over 5 years of experience, particularly with ADC design and calibration.Familiarity with tools like Cadence Virtuoso and git is essential.Strong communica

About ArupDedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally.At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has

A consulting firm in the United Kingdom is seeking an AMS Consultant with expertise in Workday post-production support and integration technologies.

About ArupDedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally.At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has

A global talent consulting firm is seeking a Principal Event Specialist to oversee recruitment marketing events.The ideal candidate should have extensive experience managing events in complex environments and strong stakeholder management skills.Responsibilities include the end-to-end execution of r

Confident change leader with the ability to engage, align and motivate teams through transformation. Experience of capability building within teams would be advantageous. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment

A leading aerospace company is looking for an Instrumentation Engineer to join their team in Hucknall, UK.The role requires extensive calibration experience and knowledge of instrumentation systems.Key qualifications include recognized apprenticeship and 5+ years of experience in calibration within

The AMS Consultant is an experienced professional in Workday post‑production support, who is dynamic, fast‑paced, and familiar with the Application Managed Services (AMS) consulting practice. Hands‑on experience supporting Workday integrations in a post‑go‑live or AMS environment. Outreach

Lead real-time incident bridges (technical and management) involving multiple support teams, vendors, and stakeholders. Coordinate with technical teams to drive quick resolution, root cause identification, and service restoration. Senior Lead with good experience in leading AMS/Production support en

Lead the Growth Strategy for Regional Employer Brand Advisory, working collaboratively with Regional MDs and Sector MDs, Regional Growth teams to align broader AMS opportunities/growth plans. Client champion - will demand the best from wider AMS teams in line with contractual expectations. Drive a s

Senior Analog & AMS Recruitment Specialist.

Responsibilities include technical reviews, overseeing audit programs, and ensuring compliance with service level agreements.

Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionizing how organizations approach talent acqu

A consulting firm is seeking a Workday Financials AMS Consultant to provide post-production support across multiple client environments in the UK.

A leading UK accountancy firm in Greater London is seeking a Graduate VAT Assistant to join its tax team.The role involves supporting clients with VAT advice, researching legislation, and collaborating with experienced specialists.Ideal candidates will have a degree in Law or related fields, possess

A support services company is seeking a Support Worker in Lytham St Annes to assist a 14-year-old male client suffering from cerebral palsy.The role involves providing care, supporting activities, and ensuring the client's wellbeing.Work hours include term-time and school holidays with shifts during

At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems. If you require any accommodations or have any accessibility needs, please reach out via email Talent@weareams. At AMS, we believe in nurturing talent and foste

This role involves ensuring data quality, managing teams, and developing stakeholder relationships.

Lantern of Knowledge Muslim Boys’ Secondary School is a small, one-form entry independent school with a strong track record of academic success, high standards of discipline, and a commitment to nurturing pupils academically, morally, and personally within a clear Islamic ethos.This is an excellen

A leading consulting firm is seeking an AMS Consultant specialized in Workday Financials to provide expert post-production application management support.

A small independent school in Greater London seeks a dedicated KS3 Geography Teacher to join their committed team.The ideal candidate will demonstrate strong subject knowledge and a passion for inspiring pupils' curiosity.Responsibilities include planning engaging lessons and assessing progress.This

Understands AMS people are a key market differentiator and is genuinely committed to aligning team behaviour to the AMS charter. At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity and solving problems. If you require any accommodatio

AMS Layout Engineers with FinFET Experience.

The AMS Consultant is an experienced professional in Workday post‑production support, who is dynamic, fast‑paced, and familiar with the Application Managed Services (AMS) consulting practice. Experience working in an AMS or post‑production support model preferred. Outreach programs that suppor

A leading insurance technology provider is looking for a Senior Lead to oversee AMS and Production support engagements, especially within the London Lloyds Market. Key responsibilities include managing high-priority incidents, coordinating with technical teams for resolution, and ensuring compliance

The ideal candidate will have hands-on experience with Asset Suite AMS, particularly in regulated environments such as nuclear.

This role involves operational delivery, budget management, and talent strategy development, requiring expertise in campus recruitment and the ability to lead diverse teams effectively.

The AMS DV engineer goes beyond standard verification techniques and include:. A significant part of the AMS DV team focuses on research and innovations to improve verification techniques and tools for mixed‑signal systems in order to increase efficiency and quality. Looking forward and establishi

Manage end-to-end due diligence assignments, coordinating inputs from specialist teams to deliver comprehensive insights. AMS Group is an equal opportunity employer. AMS Group are a Top 60 professional services firm that create value for mid-market businesses.

You will be involved in verification methodologies, reviewing specs, and collaborating with design teams for effective solutions.

AMS Case Management are not the employer; the employment contract will be between P acting by his Deputy Irwin Mitchell Trust Corporation Limited. If you would like to be considered for any of our advertised roles or any future roles within AMS Case Management, please complete the form below and sen

The AMS Consultant is an experienced professional in Workday post‑production support, who is dynamic, fast‑paced, and familiar with the Application Managed Services (AMS) consulting practice. Experience working in an AMS or post‑production support model preferred. Outreach programs that suppor

A government organization is seeking a Senior Automation Test Engineer for a 6-month contract, working mainly remotely with occasional travel to Newport.The role involves writing and maintaining automated UI and API tests, collaborating with developers, and adhering to governance standards.Essential

A leading technology company in London is seeking a Design Verification Engineer to join their new team.This role involves enabling bug-free first silicon for mixed-signal designs through verification environments, coding test scenarios, and collaborating with design engineers.Ideal candidates will

The post is for a full time Consultant Anaesthetist with a special interest in Pre-assessment and Maxillofacial Surgery to join a department of 91 Consultants, 9 Specialists, 7 SAS and 21 speciality doctors, to provide a comprehensive anaesthetic service to the University Hospital of North Midlands

The position offers a hybrid work model in London or Amsterdam.

A leading public sector organization is seeking a Lead Architect for a 12-month contract.This role, primarily remote with travel to the Cheshire office, involves providing technical leadership and supporting project governance for large-scale virtualization initiatives.Candidates must have SC cleara

Deliveries of tests for design and test engineering teams. A significant part of the AMS DV team focuses on research and innovations to improve verification techniques and tools for mixed-signal systems in order to increase efficiency and quality. Looking forward and establishing cutting edge concep

A public sector organisation based in London is seeking an Assistant Transaction Manager for a 6-month hybrid contract.The ideal candidate will oversee the accounts payable team, ensuring compliance and effective financial management while demonstrating strong leadership and communication skills.App

Ideal candidates will have proven experience in leading teams and managing change programmes.

Knowledge of some HDL languages such as Verilog, SystemVerilog, VerilogA/VerilogAMS. Experienced in Real Number Modeling in SystemVerilog or VerilogAMS language for discrete-time behavioral models of analog blocks. Principal Analog AMS RF Recruitment Specialist.

A forward-thinking not-for-profit organisation in the healthcare education sector seeks a Digital Systems Manager to oversee Salesforce management and lead digital transformation initiatives.You will ensure the Salesforce CRM and integrated systems run efficiently while spearheading innovative impro

A mid-market advisory firm in Greater London is seeking professionals for their Transaction Services division.The role involves leading client proposals, managing due diligence assignments, and mentoring junior staff.Ideal candidates have proven experience in financial due diligence and are qualifie

A leading technology company in Greater London seeks an experienced Design Verification Engineer to join their innovative AMS team.

Ensuring the teams deliverables are:. Line and task manage capacity and deployment of business partner managers and their teams in support of Lead Business Partners.